Pesquise passagens baratas para Munique

"I have some pictures to prove it , my flight from SP to Fort Lauderdale I could not sleep at all. Not only me but the passenger in front of me . The seat was broken, where you rest your head it was falling apart, I tried to put it back but kept falling. The flight attendant tried once and gave up . I asked to change seats and they did not let me do . I had to fly basically straight all night , I could not rest my head on the seat. Never again with this company"

Contras: "Horário."

Prós: "Crew was fine. Seat average."
Contras: "At meal time 200 people take their masks off to eat. And that’s acceptable. But in the middle of the night you wake people up because their masks slipped down off their noses! Ridiculous."

Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."

Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."

Contras: "Food! Communication between airports. They were not prepared in Belem for late travelers from Fortaleza who needed to catch the flight at the last minute to Fort Lauderdale. I.e. security had already left and they had to call them back."

Contras: "more and more current movie options"

Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Contras: "Space"

Prós: "The crew was amazing"

Contras: "We landed and spend 45min instide the plan to be able to unboard"

Prós: "The crew as fine!"
Contras: "The gate at the airport changed"

Prós: "I arrived safely and so did my bags"
Contras: "The delay of over an hour"

Prós: "They have the friendliest crew I have ever seen in an airline. Specially if you have flown with American Airlines who has the rudest crew I have ever seen."
Contras: "Definitely the food. Pretty tasteless and unappealing"

Prós: "free-snack is good"
Contras: "non-brazirian customer can pay service fee (i.e. seat-selection,baggage) on Azul websaite."

Prós: "The crew was excellent, and the entertainment was good."
Contras: "The boarding of the connection flight was a little messy. Also, the table on the seccond flight was a bit lower than the first, but enough that I couldn't pull it down if I didn't put my knees to each side."

Prós: "Friendly crew. Spoke some English for the most part."
Contras: "Only food for purchase"

Prós: "Nothing"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"

Prós: "Crews worked hard to please under built in circumstances (cramped seating etc)"
Contras: "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."

Prós: "Priority checkin at Ezeiza airport."
Contras: "The A320 planes was too cramped and it's an older plane."

Prós: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Contras: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"

Prós: "Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!! Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!"

Prós: "Azule Airlines incorrectly charged me 60 Rais for my first bag of 23 kg. When I showed them documentation of my connecting flights, they reversed the charges."
Contras: "Check in using the online system was impossible, even with helpdesk staff assistance."

Contras: "The crew was non-responsive to simple requests. The food was abismal and void of nutrition."

Prós: "Flight on tine"

Contras: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"

Prós: "Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm"
Contras: "Delay, no place to eT"

Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Prós: "The timelly take off and landing... Being on time was a great pleasure."
Contras: "Nothing..."

Prós: "Snacks"
Contras: "The staff was very unprofessional, check in was over 30 minutes and we were charges for the baggage even though we showed a proof that the system didnt let us check in before. While boarding the representative was so stressed she blew air in our faces and took the boarding passes so agresivally we were shocked! On board the flight attended did not speck English or at least didnt want to, so other passenger had to explain us what she was saying. Very very unprofessional, we will never use azul again in the future."

Prós: "Everything was really nice"

Prós: "Everything was excellent"

Prós: "friendly staff."
Contras: "3hour delay. terrible seats with no front pockets! worst landing i've ever experienced in 25yrs of flying. wouldn't fly Azul again unless I have no choice."

Contras: "The food is extremely unhealthy."

Prós: "Crew was very helpful"
Contras: "Air conditioning in my seat was broken and my blood pressure went down"

Contras: "The arrogant employees at Gov. Valadares didnt tell me they were sending me to another airport making me miss my conection flight in the process. This information was disclosed only after I asked if the flight was on time because I had a international flight to catch at my final destination Sao Paulo - GRU. Instead of helping and apologizing for the hassle, the attendant said that I had to pay for my carry-on (that was 10kg) because I had another hand bag with my laptop in it. I said that I would not pay, and that Azul should return me money first for not delivering the service I purchase - which was the flight from Governador Valadares, MG to Sao Paulo, SP (with a quick stop in Belo Horizonte, MG). Instead they were making me miss my international flight, and besides not taking any responsibility for it, this woman is telling me that I had to pay for a carry on?!? I was mesmirized by the lack of sense of this flight attendant. After telling me that I was going to get in Sao Paulo at 9pm instead of 5pm, and that I would have to run to get a bus to another terminal and hopefully make it to my international flight that was at 10:20pm, she insisted I’d pay. I told her that if she could get me to my destination at 5pm maybe I wouldn’t mind paying, but since that wasn’t the case, and I’d have to run to try to catch another flight because of Azul Airlines, that she should really think about it and let it go, and let me go with my bag as a carry on. She gave me the ticket, and as I grabbed my bag and went towards the bus, she threatened me, saying that in Ipatinga and in Belo Horizonte (my first conection flight) they would not allow me on the plane with the carry on. Since the non-sense continued I just took her as a mentally disable person, and ignored her threat. A full bus and 2 vans headed to Ipatinga (100km away in a dangerous highway), packing the flight there, really making me think that this non-sense was just a way Azul Airlines figured out to save money in fuel. The flight was completely full, the AC not working properly, and with the heat and humidity people were smelly. It was absolutely awful. The flight attendants in Ipatinga (way nicer than the ones in Gov. Valadares), distributed water to the passengers that looked like they were about to faint, the ones sweating profusely, the elderly and the kids. By the way, the carry on bag was not an issue at the other airports. Once in Belo Horizonte I noticed that my original Azul flight from Belo Horizonte to Sao Paulo at 3:30pm as 1 hour and 15 minutes LATE. I run to the gate and explained what happened and after crying out loud was able to convince the Azul attendants to let me in on that flight so I wouldn’t miss my international flight. They made me wait until last minute but I cried: this is the flight I had a ticket for. It’s only fair you let me in! So they did. And I made my other flight. But not before I got upset, had a headache, stomach ache and felt demoralized by Azul staff."

Prós: "Azui's customer service is simply the BEST. That's the most awesome airline EVER."
Contras: "All was just PERFECT."

Prós: "it was on time . the service aboard was very good"

Prós: "All on time"

Prós: "Allí right and on time"

Contras: "30 minutes delay on the take-off, but the pilot compensate a little on the flight"

Contras: "checkin was a disaster. Could only be described as chaos in VCP."

Prós: "Friendly, and kind service starting from registration and up to desimbarkation."
Contras: "Announcement should be given on English as well!"

Prós: "I don't speak Portuguese but everyone was very friendly and helpful."

Prós: "Efficient, on time service with a professional friendly staff."
Contras: "No dislikes."

Prós: "All staff were professional and courteous."

Prós: "The crew were very outgoing and helpful."
Contras: "The seats are very small and almost impossible to sleep overnight."

Contras: "That none of the announcements were made in any other language other than Portuguese, in which I'm not fluent"

Contras: "Unacceptable tardy flight."

Contras: "Azul cancelled the flight to Salvador without giving us any reason why. The sky was blue without a cloud in sight. I had another flight to catch in Salvador to bring me back to Miami and because the Salvador flight was cancelled I missed all my other flights and neither Azul or Tam wanted to help me get to my final destination. Azul offered to get me on a flight to Salvador the next day, but that did nothing for me since all of my other flights were scheduled for the day before. Long story short, I had to purchase a brand new flight for $1016. I paid for something that was not my fault and all anyone could say to me was, "I am sorry, there is nothing we can do for you" Words cannot express the rage, irritation and frustration I felt on that day."

Prós: "The crew were friendly, helpful, and attentive. I'd love to fly with them all the time"
Contras: "The business class seat felt a bit claustrophobic when in lie flat mode"

Prós: "sidefini landig, merci."

Contras: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Prós: "Excellent service from the crew and prices were good."
Contras: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."

Prós: "Very friendly and cooperative crew. Entertainment is well upated with latest media."
Contras: "Nothing"

Contras: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."

Prós: "Crew was amazing"
Contras: "Entertainment and dinner food"

Contras: "Punctuality"

Prós: "I loved that every seat had a pillow, blanket and head-phones waiting. The movie selection was great, too.The service was excellent. Love having metal utensils, and not plastic."
Contras: "No fault of the airline, but when passengers recline their seat backs all the way, it's very difficult for the person behind. Two vegetarians meals were offered - which is ok, but I was unsure if either had sufficient protein; plus the side dishes were all starches."

Contras: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Contras: "They asked me to pay for my luggages. It is strange"

Prós: "Awesome business class seat, or rather throne"
Contras: "Limited selection of movies"

Contras: "Crew was excellent Seats very short on leg room and hard cushions"

Prós: "Professional, friendly service in every respect."
Contras: "Economy is profoundly uncomfortable -- as with all its competitors."

Prós: "Seat was ok, crew was friendly"
Contras: "Movie options were limited"

Prós: "Swiss Lounge, food excellent."
Contras: "everything was very good"

Prós: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Contras: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Prós: "The lovely nice stewardess and Crew kindness."
Contras: "I have faced the horrific flight ever in my life last days, I never imagined a completely 4-5 Hours such horror turbulence on a long Night flight. thank God we made, and thank the lovely crew for their super support.."

Prós: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Contras: "Nothing. It was a quick and easy trip!"

Prós: "Loved the warm and very delicious quiche, thank you!"

Prós: "Swiss is the best"

Prós: "The flight attendants were professional and helpful."
Contras: "We were glad to have extra leg room at the bulk head, however, the seats themselves were extremely narrow. My elderly father found it exceptionally difficult to sit and stand from the seat. The seat table creates an ever tighter fit for someone with special needs."

Prós: "Comfortable flight."

Contras: "My tv screen wasn’t working."

Prós: "Swiss airlines is just like a flying ikea store - very sad"
Contras: "Nothing really , seats are terrible , food is bad Zürich is super nice"

Prós: "Service was excelent puntualiti was excelente thank you very much"

Prós: "General attitude of staff"

Prós: "Relaxing and graceful service Pleasant flight attendants the crew greeting you as you embark as well as when DS in barking restrooms clean floors clean The flight was very enjoyable this was my second time flying with Swiss air and it was just as enjoyable cannot put in any complaints I give you five stars No complaints it was excellently although it was a short flight from Budapest to Zürich but it was good and the flight from Zürich to JFK New York was excellent my first name is Ibolya"
Contras: "No complaints it was excellent"

Prós: "Swiss being swiss, great service and food was quite nice."
Contras: "Airplane felt old, entertainment system is small and outdated."

Prós: "Kind crew and a short flight"
Contras: "Snack choices too limited, but it was great that they even had them."

Prós: "Swiss has the most cheerful crews I've seen, and their enthusiasm is infectious which makes it easier to tolerate being cramped in a plane for hours. Also, I love that they give you a Swiss chocolate at the en of the flight."

Prós: "Entertainment"

Prós: "Loved the smoked salmon!!"
Contras: "No wifi or tv"

Prós: "I was concerned the connections would be too tight but it worked out great!"

Prós: "Excellent service, comfortable, clean, on time."

Contras: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"

Prós: "Very impressed with snack: good tasting quiche with biodegradable packaging and no plastic utensils. Thanks for being so green! On time flight."

Contras: "On the flight to Zurich the passenger behind me gave me a difficult time about reclining my seat back but keep in mind he had his reclined. Coming back to Newark the gentleman behind my boyfriend made a comment how he didn't have room due to his seat being reclined. The passenger next to us was arguing with the passenger in front of her because she didn't want that person to recline their seat back. I have never experienced such rude people on a flight and I realize this is beyond your control. It made for a very uncomfortable and stressful flight. Maybe signs can be posted or a message when booking your flight that ALL passengers have a right to recline seats and if space is an issue for your comfort then upgrade to business class for more room."

Prós: "Flight was not full and I was able to have several seats to spread out"

Prós: "Easy. Pleasant staff. I felt safe and happy."

Prós: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Contras: "gate number on ticket was different from where plane left from. Almost missed my flight."

Prós: "Crew is very friendly Drinks quality is acceptable Comfortable airplane seats"
Contras: "Both flights from Swiss (from Münich to Zürich and the flight in the opposite direction) were delayed by 30 min and 1h, respectively."

Prós: "Overall product fine, food excellent"
Contras: "Quality of seats. Overall every class seems to have same seats in Business one middle seat free. Does make for comfort of the actual seat. Virtually no entertainment, no head phones or such like. (3 hour flight)."

Prós: "Service is above average, flight attendants very friendly and helpful."
Contras: "Only one choice of the lunch dishes was available, since they had run out of the second one."

Prós: "A very short flight."

Prós: "Decent food, for airline food. I didn't starve for the 8 hours, and the included beer/wine/spirits helps a lot. Entertainment system was enough to help pass the time. This flight had USB chargers...had I known, I would have loaded up my mobile with watchable entertainment."
Contras: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."

Prós: "Went great, no complains"
Contras: "HOT turkey sandwich"

Contras: "Ice cream snack."

Contras: "Delayed 4 hours at airport with no explanation why and little compensation for the experience."

Prós: "The Food and Service was good."
Contras: "All good!"

Contras: "There was a dilay"

Contras: "Food poor going to Munich , legroom poor."

Prós: "The crew was great with kids. Very friendly and helpful."

Prós: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Contras: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."

Prós: "-"
Contras: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."

Contras: "Well,my whole trip was an adventure! I booked it online but in reality, it wasn't what was advertised. There was a problem with my checked in bag, so i had to pay 22 pounds extra to fit it in a connection flight and now i have to send receipt to get the refund. On my way back, there was a delay, so"

Prós: "On time, efficient."
Contras: "Food is becoming more and more of a joke on Lufthansa, gone are the bad sandwiches, now it is just sweets."

Contras: "My luggage was left in Athens due to late arrivals in Athens to Munich. My son received his I didn’t, huge inconvenience"

Prós: "New-ish aircraft"
Contras: "Prompt departure; better food/snacks."

Prós: "everything from the boarding and check-in process to in flight comfort."

Prós: "Crew"
Contras: "Problems when boarding. Some real upset customers at Valencia Airport who had too much baggage. Another proposal: Provide Fanta :-)"

Contras: "Better selection of movies"

Prós: "It was all really good, as always when flying with Lufthansa"
Contras: "Can always do without delays"

Prós: "Crew very helpful."
Contras: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Prós: "Very helpful crew, good food."
Contras: "Flight was one hour late."

Prós: "Great amount of legroom, snack given even though < 1hr flight"

Prós: "Good crew"
Contras: "Was delayed outgoing but information was good"

Prós: "Lufthansa take great care of their passengers, always"
Contras: "Poor gliding in and rough landing"

Prós: "Service"
Contras: "Boarding"

Prós: "Staff were very nice. Flight arrived on time."
Contras: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Prós: "Service leg room and service with a smile"
Contras: "N/a"

Prós: "Short flight but staff very attentive, food good."

Prós: "Short flight, snacks, timely take off and landing."

Prós: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Contras: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Prós: "The meals were very good!"

Prós: "The service and the entertainment system"
Contras: "Food was not up to the mark, which it almost always is. The crew were a little rude at times, which is also not very common with this airlines."

Contras: "We missed our flight because of schengen visa as we booked our flight through your app you also didn't help us about schengen visa that we' need"

Contras: "We had 30 minutes delay"

Prós: "Crew and service was amazing"
Contras: "No entertainment food Horrible"

Prós: "Smooth flight. Great food and drinks. Very helpful staff."

Contras: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Prós: "Nothing"
Contras: "Attitude of staff very poor at a request for a drink of water"

Contras: "Cancelled flight."

Contras: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Prós: "The crew were very helpful and friendly"
Contras: "The flight was delayed"

Prós: "I'm more used to travelling on Ryanair routs so it was a most welcome suprise to experience lufthansa. I went out and back with ye and even though there was a small delay going out I made concections easily. Well done to all your team . Thanks. I will definitely use lufthansa whenever can."

Contras: "Very very long walk plus train to baggage reclaim at Munich"

Prós: "Punctuality, rapid boarding, nice to still have free snacks (choice of sandwich and full range of drunks)"
Contras: "Nothing to dislike"

Prós: "Smooth process. Regular updates."
Contras: "Late departure."

Prós: "Nothing"
Contras: "Check in 2x and security 2x Then rushing about"

Prós: "Friendliness of staff Efficiency"
Contras: "Overall a very good service and no complaints but if In House entertainment was provided it would enhance the experience."

Prós: "Online check in worked well through app."
Contras: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."

Prós: "Perfectly okay flight, slept through with no disturbances. Crew were friendly enough and landed fine. Airport took me a while to figure out though."

Contras: "Late landing We landed in another terminal to the one our connection was at. Had to run and go through security again Had two minutes to spare and they refused to allow us to board. Very rude The distance to catch the connecting flight The delay at security The lack of trying to let us on the plane. The rudeness I experience"

Contras: "Cramped space in economy class."

Prós: "Friendly helpful staff."
Contras: "Delays."

Contras: "Delay"

Prós: "I think this airline is a very good airline, but this flight was shorter so it didn't have all of the perks of the longer ones that it usually has."
Contras: "In Lisbon we had to be bused out to the airplane to board, so it was a long process."

Contras: "Everything was good not great"

Prós: "Comfort"
Contras: "Wifi on klm"

Prós: "economy plus seats were nice, great movie selection, especially international movies"
Contras: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Contras: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Prós: "The crew was pleasant"
Contras: "Baggage checkin & flight boarding was slow & disorganized."

Contras: "The KLM crew are always great serving and treating you. Well above many other airlines."

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The seat was a little uncomfortable but the crew were amazing."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Contras: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Prós: "Crew was very engaging and service was good."
Contras: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Contras: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Prós: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Contras: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Contras: "We had 4 hour delay causing a stop over at 3am. So yeah"

Prós: "Like the overall KLM experience"
Contras: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Prós: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Contras: "Not having to walk outside in Edinbur4gh to board the flight."

Prós: "Just the cabin crew being nice"
Contras: "Punctuality KLM is always late"

Prós: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Prós: "Crew was very friendly. Nice that wine was served without charge."
Contras: "Announcements from the cockpit were hard to hear. Food has been better in past."

Prós: "Staff very pleasant"
Contras: "Evening snack was not the greatest breakfast was pretty food"

Contras: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Prós: "Snooth and efficiënt with a KLM service"
Contras: "No entertainment"

Prós: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Contras: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Contras: "Didn’t happen."

Prós: "Food was excellent, frequent and filling"
Contras: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Contras: "Boarding was confusing and disorganized"

Prós: "Great service"

Contras: "Food"

Prós: "Flight was delayed for three hours and was a very stressful flight"
Contras: "Flight was not on time and got to destination very very late pier management of aircrafts"

Prós: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Prós: "Easy boarding, plenty of room"

Prós: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Prós: "The sandwiches were simple yet just the right touch, on all four flights."

Prós: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Prós: "The crew service is impeccable. Ground services very friendly and professional."
Contras: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Prós: "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. The pilot kept us updated periodically through the flight. The flight attendants were very pleasant."
Contras: "The plane was very dirty when we landed in Dar-es-salaam. The plane did get cleaned a little bit in Dar-es-salaam however I was still missing a pillow and blanket which I had to actively seek out. Seating was not very comfortable as there was a box attached to the leg of the seat in front of me, making it necessary to keep my feet at an uncomfortable angle through the long flight. I did not enjoy the food."

Contras: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Prós: "Nothing"
Contras: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Prós: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Prós: "Free wee cake."
Contras: "Nothing in particular."

Prós: "Loved this 747! Crew was professional and food was very good."
Contras: "We had a long wait (25 minutes) at the gate because we were early."

Contras: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Prós: "Same as above"

Contras: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Prós: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Prós: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Contras: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Prós: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Prós: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Prós: "Crew was excellent"
Contras: "Economy was very tight! Seats were uncomfortable"

Prós: "Special treat for King's Day Friendly crew"
Contras: "15 min late boarding 30 min delay leaving the gate Very little leg room"

Prós: "I am loving the fact how the crew are disembarking and embarking passengers. So far better than many big companies out there in North America"
Contras: "Nothing."

Contras: "The flight was delayed at the last minute"

Contras: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Prós: "Easy check in, and kindly personnal"
Contras: "Maybe consider some upgrades when its possible"

Prós: "Good seat space, comfortable, on time arrival"
Contras: "The food was ok, not great. The plane was Very cold!!!"

Prós: "it was ok flight, but on time, very important to me"
Contras: "the food... cream cracker and very sweet cake..."

Prós: "Very attentive and friendly personnel; efficient and timely boarding: surprisingly good meals"

Prós: "For an hour flight food or entertainment is not needed."
Contras: "Baggage allowance."

Contras: "Snack . Don’t have 0 snack in the plane"

Prós: "Puntual"

Prós: "Efficiency"
Contras: "Boarding"

Prós: "The seat was very comfortable and the service friendly."
Contras: "The flight was four hours late! Inefficient boarding process, no information given about delay."

Contras: "Flying on schedule"

Prós: "Crew very nice chicks"
Contras: "Is like flying in the floor, very uncomfortable"

Contras: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Prós: "My three LATAM flights were all on-time, well-piloted and efficiently run. They are not responsible for airport-related issues in Lima. Taking off at over 11.00 feet and landing at sea level must be like having most of the air leak out of your tires while driving, but these guys take that in stride."
Contras: "Gate assignments in Lima tend to change and be posted late, but this is not under LATAM control."

Prós: "I fly for a living sand I’m on airlines all over the world. This little flight was of the worst I have ever been on and I’ll never fly Latam again"
Contras: "From the time my ticket was scanned it to 37 mins to board the plan... standing still in line. Caos! A message announces at any time we a happy to serve you water I got up and asked for water and was told wait until the cart comes by my seat. The seats are VERY CLOSE together and my row 22"

Contras: "more seat space and padding, no charge for soft drinks"

Prós: "Got us there safely"
Contras: "Multiple reservation and confirmation codes became confusing"

Prós: "Travel time"

Prós: "easy enough..."

Prós: "- Flight in bound to Peru + 7 hrs late. Family of 4 separated. - Flight in bound to Cusco Overbooked. Sent us on a different flight. - Return flight from Cusco Bumped (+4 hrs late), promised voucher and upgrade due to all the previous issues. - Return flight out bound from Lima. Would no recognized any of the promises nor the inconveniences of the other flights and the promises. (In Lima all was denied by the land people but they kept on sending us from one person to another for over 3 hours until the final minute when all passengers where on board they said they could not do anything). Family was separated once again."
Contras: "The crew did their best to overcome what the land supervisors did not do. Check with us during the flight."

Prós: "Not much. The quality of the service of lan after the merger with tam has decreased substantially"
Contras: "Our connecting flight was late and we missed the last flight. In the new flight they lost one bag. After 41 hours of traveling latam surely ruined our holiday memories"

Prós: "It was very fast to board, and the landing was great"
Contras: "No entertainment, no free snacks"

Prós: "Timely, safe 3-hour flight from Punta Arenas, Patagonia, to Santiago, the capital of Chile. Fine leather seats, interesting in-flight magazine, OK seat recline and pitch. Great in-flight entertainment for as long as it was available. You can watch or listen to for free on your smartphone, tablet or laptop is a great selection of movies, TV series and music."
Contras: "The flight entertainment abruptly ended about 45 minutes before landing. The flight attendant told me they had to reset it because it was not working properly (it was fine as far as I could tell). However, it was not available for the rest of the flight."

Prós: "They rebooked us out of Orange County, a different airport, without extra charge."
Contras: "Seemed like they should have known the plane would have been late when they told us all good eight hours earlier, as plane was still in Lima when we arrived at LAX and hence our flight was cancelled but only after driving up to LA and waiting at check in an hour."

Prós: "Everything else was greatt."
Contras: "Hiking boots and a rain jacket were stolen from my suitcase during normal checked baggage transfer. In mexico city after standing in customs line for a very long time, I found my bag sitting by the luggage conveyer belt. At my destination I found my hiking boots and jacket to be missing. I suspect they may have been taken in mexico cit but it could have happened anywhere along the process"

Prós: "On time"

Prós: "Nothing."
Contras: "Lost my flight after connection with Turkish arrived late and lost my luggage, Latam has no office in Chicago so i had to call, didn't assist me on the phone with changing my flight, sent me to speak with American airlines that was operating the flight, asked for a supervisor on the phone but they declined. Second day at airport i found out they booked me on a three leg flight home at 8 AM althought i was on the phone with them at 1:30 AM and I was never informed about the flight they offered at 8 AM. I ended up paying again for a flight with United the same day."

Prós: "Crew was welcoming and helpful."
Contras: "I was very disappointed to discover that I was not able to choose my seat because I bought my ticket from a third party. The boarding gate crew seemed stressed and were a bit short with passengers waiting for seat assignments."

Prós: "The service"

Contras: "One of the orlando airport Imigration building was underwater. There was a broken pipe. They have to take us to the others Imigration building where we have to wait for suitecases together with 4 other flights. All that summed up to about 4 hours. Lost connection NO personal of Latam was there to help out. Had to buy another ticket."

Prós: "I LOVE that LATAM does not book its flights solid: I love that they leave some empty seats and breathing room-- it makes all the difference in the world. I love that the bathrooms have full length mirrors, hand towelettes, and are well maintained. Most of all, I love how compassionate,patient, and accomodating the flight attendants are."
Contras: "I would have liked for there to be more vegetarian choices-- healthier foods, more veggies, more fruits, rice, less meat. It would be nice to have real milk or cream instead of powder for the coffee; and honey instead of sugar."

Prós: "Service, movies for a flight of this length."

Prós: "Service"
Contras: "The plane is ok but it is an old 767"

Contras: "Latam gives wrong information about connexions. The plane seats extremely uncomfortable. Attendant gave a tissue paper to client to clean her pulling table because it was dirty. They didn't apologized and asked traveler to clean the table instead. Miss connection with the flight from Miami to New York and no help from LATAM personnel at all. This is an airline that at one point it was the best and now is the worst. It is important to clarify with passenger about passing inmigration and aduana and the distance from international to national departures!!"

Prós: "Great airline"

Prós: "Helpful, friendly service from LATAM employees. On-time flights."

Prós: "Was a very good experience, very professionals Exceeded all my expectations A+++"

Prós: "Loading the back of the plane first."
Contras: "Canceling a flight, and not telling passengers what gate the flight is at till 2 hours before and then still switching gates. At one point the gate switched 5 minutes before boarding to the other side of the airport."

Prós: "Cabin crew excellent!"
Contras: "A little miffed by having to deboard and reboard on the outbound leg because an air conditioning problem"

Prós: "I was able to move my seat to a middle seat and got to watch."

Prós: "Worst latam lost 4 loggages of my parents John f Kennedy New York to Trujillo - Peru 09-09-16 Flight B6212905- B6212906 Inga Inga Sanchez, Rita Rojas Malqui, victor Contact phone 7035658509"

Prós: "This was my first time flying on LATAM and I will definitely use them again. Service and crew was very good."
Contras: "The only thing I didn't like about the plane was my seat. I'm a small guy and I felt the seat was a bit tight."

Prós: "Having movies on the long flight and the staff"
Contras: "There need to be vegetarian options for meals"

Prós: "The staff at the airport was very helpful. I got in the wrong line (domestic instead of international) but they still checked me in and my luggage. I had to go over to the international line to drop my luggage and didn't have to get in line once again. The crew was very nice and I was impressed that we received a meal for a 4 hour flight. Although I understand it was considered an international flight, I wasn't expecting a full blown meal. SUPER GREAT!"

Prós: "The crew was very polite, but there was a flight attendant who didn't give my a glass of water that I requested."
Contras: "The food didn´t had flavour, tasted like nothing"

Prós: "I eventually was let off the plane"
Contras: "No entertainment, food was saltine crackers, staff made us put down the blinds so we couldn't even look out the window. Will never fly this airline again"

Prós: "friendly flight attendants topped off wine glasses a few times in flight! meals were actually pretty tasty"
Contras: "seats are a bit tight on the 777 but what airline isn't these days"

Prós: "New plane. good entertainment system"
Contras: "Staff not responding to requests no water available in common areas food listed in the menu not available for all passengers."