Pesquise passagens baratas para América Central

Contras: "Fue un avión no adaptado a nuestros tiempos, sin entretenimiento a bordo, ni siquiera tenía para conectar el celular. Un servicio low cost."

Prós: "Nothing"
Contras: "Everything"

Prós: "Good service from the crew and the boarding process was made quick and punctual."

Prós: "Easy check in, and boarding process."

Contras: "Food and seats"

Prós: "Kindness"
Contras: "Food and entretainement"

Contras: "Kayak’s app didn’t update the flight schedule that has changed to one hour ahead. I almost lost my flight because of this"

Contras: "3 cancel flights"

Contras: "Late fly"

Contras: "At the time of boarding the crew members started going by group. This only lasted 1 min. Everybody started getting in a line without regarding group or any type of particular order. The crew members did mind and just kept boarding people. Very poor management and lack of authority."

Prós: "Food. Blankets. No delays."

Prós: "Good movie selection"
Contras: "A few broken things in the bathroom gave the impression that the plane wasn't well maintained"

Contras: "Delayed !!! Hours!!"

Prós: "very nice experience nice flight food and beverages"

Prós: "La atención y la comida"

Prós: "Connections very easy. Flight arrived early. In-flight service exceptional."

Prós: "Flight crew very professional."
Contras: "Flight late leaving Bogota and late arriving in San Jose."

Prós: "The trip was on time, plane was clean, crew was nice, duty free is excellent"

Contras: "Late for no reason. Boarded late, arrived late"

Contras: "Cobros indevidos...depende de como se levantó de humor el supervisor.así le cobran al pasajero..viajamos 11 personas y solo a mi me cobraron equipaje extra....todos viajamos con 2 maletas...."

Prós: "Experience with Avianca is terrible, the staff attitude is terrible, the company is full of problems with their unions and the employees have the attitude that the customer has to suffer it"
Contras: "everything on the ground one the plane pre and post flight"

Prós: "Nothing about this trip was good"

Prós: "fine"
Contras: "no issues. all fine."

Prós: "Nothing"
Contras: "El equipo del Aeropuerto de AVIANCA guatemala, pone muchos peros a las personas que no pertenecen a LifeMiles y hay casi hay que exigir que te hagan valer tu Millage Plus, y eso que se supone que son parte del mismo grupo Star Alliance. A mi parecer dejan mucho que desear. Si por mi fuera No volvería a volar por avianca."

Prós: "Food, attendants, seats, everything was amazing..."

Prós: "My family and I were impressed with Avianca and will fly them again."

Prós: "Nothing"
Contras: "Or initial flight was delayed by 2 hours. This meant we missed our connecting flight in Columbia. The airline booked us on a connection that meant a 10 hour layover in Columbia. No help no options nothing. Terrible service. There was another carrier leaving at a time that would have helped us but we weren't able to have this option."

Prós: "The flights wers on time"

Contras: "The crew allowed a drunk man to take the plane. It was a terrible experience to travel next to him. Also, the gate for taking the flight change with no previous notification. I realized of this a few minutes before taking the flight."

Prós: "The food was good and the chairs and equipment was confortable, very good service"

Prós: "The good timming"
Contras: "El aircraft was totally awfull. too mcuh noise, toilets smell bad, no coffee because machine was broken... such a bad experience"

Prós: "On time"

Contras: "The airplane was terribly dirty and disgusting"

Prós: "Impressed from the checking to the smooth landing. Clean airplane, pleasant stewardesses, on time."

Prós: "Nothing"
Contras: "2times was cancelled and I have to Stay 2 nights in Bogota"

Prós: "The entertainment on board was amazing. Good selection of movies."
Contras: "The plane was extremely dirty. I couldn't believe it. First time boarding a plane to find that there was trash all around my seat and tucked in the front pocket. Doodles with a pen on the tray table, sticky arm rest, and it looked like the other seats around us were almost in the same shape. I would've rather waited an extra 15 minutes before boarding the plane for it to be clean. I think that was really poor on their part."

Prós: "I am impressed! I will be booking through Avianca again!"

Prós: "Being moved to a copa fligth"
Contras: "They had us 3hours con the plain and after that it was cancelled. Several people lost a full day of work no responsability from Avianca."

Prós: "Where to begin... the service was great, I got welcomed as I boarded the plane, the plane was immaculate, And unlike other airlines I've been on, thay gave me a great free meal. Would definitely fly again given the chance."

Prós: "Same as above."

Prós: "basically everything"
Contras: "the food"

Contras: "Really bad orange juice. Blankets were gone, they claimed to run out of them. Didn't got the Costa Rica customs papers."

Contras: "Almost one hour late to leave GRU. Flight Stats showed the delay more than one hour before the company say something. They boarded everyone late and kept us in the plane waiting for a conection flight that they already knew would arrive late."

Contras: "I waited 3 hours to do the check in and after that the fly got delayed twice."

Contras: "The food as usual is not excellent. ... was good enough"

Contras: "Never happened"

Prós: "The complimentary blankets and pillows"
Contras: "The crew constantly putting our window shades up"

Contras: "2 and a half hours of company owned delay. Very little explanation in situ."

Contras: "Eu estou arrasada, eu recebi meus emails todos em inglês, tive um grave problema familiar e me confundi com a data do voo, perdi o voo e a avianca queria me cobrar mais 2.000,00 para poder viajar no dia seguinte, estou péssima, perdi uma viagem de trabalho, onde está a humanidade de voces? Onde esta a honestidade? Cobrar penalidades? Ja não é penalidade suficiente eu ter perdido meu voo, ter passado por todo esse constrangimento? Mais dois mil reais só para remarcar meu voo? Capitalistas nojentos, voces contribuem para a piora do mundo!"

Prós: "There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice."
Contras: "The food was decent but my return flight was better."

Prós: "Prefer access"
Contras: "Schedule, we got late at Panama AirPort"

Contras: "I was so tired... slept the whole flight. No one bothered me for even a bit. Recovering!"

Prós: "Punctuality"
Contras: "Comfort"

Prós: "Great value for price!!! Food was mediocre, but isn’t all airline food mediocre?? Staff was friendly and spoke many different languages to accommodate all of us."
Contras: "Seats seemed a little old and needing replaced. Would have been nice to have a more comfortable seat for an overnight international flight."

Prós: "Nothing"
Contras: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"

Prós: "Good"
Contras: "Entretenimiento y comida"

Contras: "Too cold in plane - no blankets!"

Prós: "Everything was excellent"
Contras: "Nothing to add"

Contras: "More options in movies"

Contras: "Boarding procedures"

Prós: "No like"
Contras: "the will of the counter attendant of the chekin, he did not help me at all"

Prós: "The free drinks:D"

Prós: "Pricing is very reasonable."

Contras: "Thank you"

Prós: "I really liked the crew"
Contras: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."

Prós: "The crewman were extremely friendly, very professional team!"

Contras: "New aircrafts, the chairs are falling apart n"

Contras: "None"

Prós: "Very good ride,thank you.Good attention from staff"

Contras: "Everything was perfect"

Prós: "I liked the fact that we were able to get free meals and the first check in luggage free."
Contras: "NIL"

Prós: "Attention"
Contras: "Oficer"

Contras: "Seats very small."

Prós: "The staff really helpful"

Contras: "No privet screen"

Contras: "No fue informado que el asiento 10 no reclinaba ."

Prós: "copa is always on time"
Contras: "food quality is low drinks are 'rationed'"

Contras: "No private enterteinment"

Contras: "Flights were delayed endlessly then cancelled with little communication. I’m still in Cordoba when I should be home already."

Prós: "effortless!"

Prós: "excelente servicio y puntualidad"

Contras: "This airline has no concept of service. We were treated poorly by the ground personell as well as the board crew. Also, the airport in Panama is very bad. It's expensive and the food and beverage offering is limited. Avoid!"

Prós: "Atendimento no aeroporto, embarque, entretenimento e comida."
Contras: "Pontos a melhorar: poderia ter cobertor e travesseiro para todos e as poltronas serem um pouco mais confortáveis."

Prós: "Glad I flew with this airline. Had my doubts at first but they were all erased with this very friendly and hassle free experience."

Prós: "Direct flight to Brazil"
Contras: "Very expensive for the kind of service"

Prós: "Crew are nice people."
Contras: "Food is not pleased and not very comfortable."

Contras: "No outlets"

Prós: "Is there anything good with copa?"
Contras: "A business class that is worse than others economy plus, small planes, limited entertainment offering"

Prós: "The food and service was great!"

Prós: "Charly was the best flight attendant ever!"

Prós: "I like all, everything was super, I'm so glad Thanks God no problems"
Contras: "All was nice"

Prós: "Friendly cabin crew"
Contras: "Small airplane with no updated entertainment system"

Contras: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."

Prós: "Friendly crew, good food."
Contras: "AC in the plane didn't work on the ground (during boarding and taking off). It had been extremely hot and sweaty before we took off. Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."

Contras: "I traveled with my family from San Francisco to Brazil We were told that we should get the Yellow Fever vaccine even before we leave San Francisco. We called Copa and every time each of us talked to Copa we were given a different instruction. Very confusing and stressful. We decided not to get the vaccination, taking into consideration the cost of it, $159.00 for each family member!!!"

Contras: "I bought a ticket economy plus but cops gave economy seat. I said several times that I purchase economy plus but cops ignored it. It is so bad and rude."

Prós: "Food and beverage service. Blanket & attention of staff...helpful. Free bags check."
Contras: "Pilot talked to fast...could never understand his announcements."

Prós: "Overal a good experience"
Contras: "Just couldn't eat most of what was served cause I'm vegetarian."

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"

Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Prós: "The crew was very warm."
Contras: "Seats very tight."

Prós: "Crew was good"
Contras: "Seat not comfortable"

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Contras: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Contras: "Bad"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Prós: "The leg place and reclining chair"

Contras: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Prós: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Contras: "More vegetarian options in the menu."

Contras: "The temperature should be a bit warmer"

Contras: "Food"

Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Prós: "Crew was extremely unfriendly"
Contras: "Better service. Train your people. Learn from azul airlines"

Prós: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Contras: "less ignorant/greedy management"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Contras: "Lack of food!! LATAM you are doing it wrong"

Prós: "Said Paulo airport was chaos but flight was great"

Contras: "No entertainment. The airplane seems to be an older model."

Prós: "The crew was very kínd!"

Prós: "The seats are comfortable, the attention of the crew is great."
Contras: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Prós: "the flight attendant were very kind"
Contras: "They should get more modern airplanes with personal TV."

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Contras: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Prós: "Nothing"
Contras: "It was nasty, disordered. Bad experience"

Contras: "Aeronave muito velha, parecia que ia desmontar no ar."

Prós: "Wine and whisky"

Prós: "Seat was comfortable, as expected in business class"
Contras: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Prós: "Service"
Contras: "The plane is ok but it is an old 767"

Prós: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Contras: "Standing too long before boarding at 2am!"

Prós: "Nothing"
Contras: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Contras: "Company was not able to understand situation and did not offer solution. I lost my money"

Contras: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."

Prós: "Staff was nice despite the situation."
Contras: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."

Prós: "I like the food,delicious I like entertainment very good!"
Contras: "The service very slow. The sits very small,no confortable!"

Prós: "Non stop flight. Excellent departure time."

Contras: "Understanding the COVID situation but they can give more than a bottle of water (3oz) and a bag of pretzels 🥨 (50 grams) and yet they charge full fare prices and worse extra for any bags!!!!"

Contras: "Enforcement of federal rules requiring children two and over too wear a mask. Flight attendant did not believe it was her responsibility to ask the age of the child sitting next to us, sneezing and coughing."

Prós: "Nothing to write home about."
Contras: "Squished seats, mediocre food. Competitor deliver more for the same price or less."

Contras: "Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty."

Prós: "Crew was awesome...love AA crew! Always and this time superb!"
Contras: "Leg room gets worse and worse...boarding sucked since they took our bags and we felt like it was only us that were singled out!!!"

Prós: "On time, main cabin extra was great, crew was nice, entertainment was great."
Contras: "No criticism"

Prós: "Boarding priority for infants"
Contras: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"

Contras: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"

Prós: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Contras: "They lost my luggage. Avoid this airline like the plague. Never again."

Prós: "Crew was nice, entertainment was good"
Contras: "Food was mediocre"

Prós: "Everything was awesome. No wait, fast boarding, nice crew!"
Contras: "Absolutely nothing. TSA in Tulsa can always speed up or open more lanes!"

Prós: "Nothing"
Contras: "Everything"

Prós: "Once boarding, we didn’t wait long for take off."
Contras: "Being on time."

Contras: "Crew should be trained again in basic stuffs."

Prós: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Contras: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"

Prós: "Great food"
Contras: "Need a polite crew"

Contras: "My luggage was delayed. I received it the day after"

Prós: "The agent at checkin was so kind, nice, professional and superb...I will always fly American Airlines....you have the best checkin agents, best gate agents (super funny yet professional) and also the flight crew was absolutely amazing!"
Contras: "baggage claim in Costa Rica is terrible service...but that is the airports fault since this happens with other airlines.....something has to0 change!!!!"

Prós: "4 flights and all of them in middle uncomfortable seats. I requested aisle seats many times and counter agents were unhelpful and rude."
Contras: "Better seat options and more comfortable seats"

Contras: "Nervous neighbors"

Prós: "The crew was very nice and friendly"
Contras: "There was a technical difficulty with the plane, which made a short delay in our flight."

Prós: "0ntime quick boarding"
Contras: "cost to check baggage"

Prós: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Contras: "I prefer personal entertainment systems."

Contras: "Crew do not know what kind of menu they have. We had white fish moqueca, rice was uncooked. Moqueca was flavored Boarding was very confused, we bought premium economy, on advertising we could check-in on business class, no specific line for business or economic, only separated line for first clas"

Prós: "everything but the cabin temperature. it was very hot and uncomfortable."
Contras: "Too warm in the cabin."

Prós: "Can’t say anything good"
Contras: "When boarding crew was rude because carry on did not fit the overhead compartment. No options to choose from for entertainment. Flight was delayed almost an hour while sitting in plane. Food options almost nonexistent"

Prós: "AA is always on time! Love the premium economy!"

Contras: "Today’s flight was extremely cold. Almost everyone in the plan was under the covers at some point."

Prós: "Entertainment, crew"
Contras: "Several flights were delayed and canceled on last minute."

Prós: "Nothing."
Contras: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."

Prós: "The crew was very friendly and accommodating. The food as usual just snack type food for purchase as expected. The entertainment system malfunctioned and we could not watch the movie they offered. However one flight attendant was very nice and gave my kids special cookies. Nice touch!"

Prós: "The only decent point was the food. Not great but at least edible."
Contras: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"

Prós: "Clean comfortable and on time"

Prós: "Mostly everyrhing"
Contras: "Food was so so"

Prós: "On time departure and arrival - friendly crew"
Contras: "No own movie screen."

Contras: "Seats and food"

Prós: "Early arrival"

Contras: "1hr delay"

Prós: "Best part left on time and arrived early. Many thanks. Good seat room in the older S80."
Contras: "Overhead bins very full. No entertainment but that's ok for flights under 4 hours."

Prós: "Dinner was decent"
Contras: "Breakfast seemed poor."

Prós: "Nice meals, attentive staff"

Contras: "24hrs delay and very poor communication from crew are not acceptable."

Prós: "During the time we were wkaiting for final decision on the flight delay I did not like any activity from crew and AA's emplyees."
Contras: "I understand some delays can occur due to tecnical problems and most of the times they are out of control but negative issues related to communications they are controllable and they must be reviewed and implemente properly."

Prós: "Lots of movie options."
Contras: "I didn't like anything else about the flight. My seat was broken and the seats are incredibly cramped! Absolutely no leg room whatsoever. I am 6 feet tall which is an average male height so I can't imagine how anyone taller fits in those seats."

Prós: "the clerk at the boarding desk was kind"
Contras: "delayed"

Prós: "The flight attendants were amazing. I enjoyed the in flight entertainment and overall flight. The flight was only a couple of hours so there were no meals. I enjoyed a hot cup of tea during my flight. I was able to take a quick nap during the initial flight and catch a movie on the way back."
Contras: "The terminal at LGA is undergoing renovations, I had to take a shuttle bus to my gate. The shuffle down stairs, bus ride, and lines for boarding were annoying."

Prós: "Customer service good. Offered food/service quickly."
Contras: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."

Prós: "Slept very well in business. Great crew!"

Contras: "I did not fly I lost my flight they had a problem with the airplane on my flight from brasilia to sao paulo so I arrived late lost the connection to my other flight from Sao Paulo to LAX. Also they lost my luggage. LATAM and American Air Lines doesnt know where my luggage is. I arrived at my LAX 12 hours after. They still dont know where my luggage is"