Pesquise passagens aéreas baratas para Phoenix Sky Harbor Intl

I was told at the check in counter that I had to pay for baggage even though I had made the trip from Chicago to Santiago via Mexico City ten days prior and was able to check two suitcases without having to pay for baggage. Also, both of my suitcases were damaged during this flight.

The worst flight of my life.

Gate was changed before bording, gates closed before plane departure time regardless of not all passengers present. Missed the flight and Aeromexico made us pay to grab another flight while it was Aeromexico personel that refused to allow us in even though it was not yet departure time and said plane doors were closed.

Punctuality

Online checkin not available. It should be. Gate should be announced earlier

The crew was always as good as can be expected BUT THE DELAYS AND LACK OF COMMUNICATION WAS THE ACTUAL LOWEST LEVEL OF AIR FLIGHT WE HAVE EVER EXPERIENCED. TIME AFTER TIME DELAY AFTER DELAY RESULTING IN MISSED FLIGHTS BOTH WAYS!!!

PLEASE SEE WHAT WE DID LIKE HOWEVER AGAIN TO REPEAT THE NUMBER OF DELAYS RESULTING IN MISSED FLIGHTS WAS ABOVE AND BEYOND BELIEVABLE. NO COMMUNICATION BETWEEN GATE AGENTS AND INCORRECT INFO ON FLIGHTS AND DEPARTURE TIMES WAS TRULY BEYOND BELIEF

never on time, late flying both way's

Our flight was delayed an hour and a half about 18 hours before takeoff which was communicated to us before we got to the airport, so we got to sleep in later. We were unable to make our connecting flight because of the delay, but when we arrived in Toronto I had an email waiting to tell me that they had put us on another flight, which was direct, that would get us home at the same time we had been originally scheduled. The agent that we talked to once we got to Toronto also tried to get us on standby to another flight that would have gotten us home two hours earlier! Also, our bags made it home too after all of the changing! Great service, nice to have a charging station on board and the food was edible.

That there were a lot of delays, but I'm sure that was beyond Air Canada's control as Toronto airport workers were on strike.

Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph.

Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer.

ONLY FLIGHT ATTENDANTS /AIRPLANE CREW

We were stranded in Lima for 12 hours! Supervisors were not showing up at all. They kept lying to us. We, the passengers, caught them in one lie after the other. First, flight was delayed until 2pm, then 4pm, 6:30pm and finally 8:15pm. They could have told us to leave and come back at 8pm.We were there since 8am and many passengers even earlier. I was with my 6 year old daughter. I got tired of requesting a charger for my cell to be able to use it for work reasons and they kept IGNORING me and would not even make the effort. Never again Avianca.

The service was very good

Nothing

lamentablemente el viaje BOGOTA CARACAS Tuvo que ser reprogramado ya que la aerolinea dejo la ruta pero medieron otra alternativa con la cooperaccion deAA. LO QUE-NO FUNCIONA PARA NADA fue el SEGURO DE VUELO que tome a traves de Uds police EUSP2085184113 deALLIANZ que al sentirme varada en MADRID ya que el pasaje estaba interrupido LOS LLAME AL TELEFONO de EMERGENCI de USA y me dijeron que ellos no tenian nada que ver.

comida

longos tempos de conexão, assentos apertados.

o cartao de embarque on line não funcionou na hora do embarque e perdi o aviao

Nao consegui embarcar

They had only 4 people checking in the luggages and the lines was huge ... my wait in line was longer than my fight which I think it's absurd

x

x

Individual entertainment unit.

Was not abe to use a business class lounge

no embarque o atendente pediu que eu despachasse a bagagem de mão, mediu a bala de mão e disse que a roda ficou pra fora! Sendo que no voo anterior também latam não tive problema e embarquei na cabine com a mala.

pontual

cabine muito fria cortesias e petisco durante o longo voo nao são servidos como em contras companhias

Easygoing and effective personnel.

Nothing. Everything worked well.

The crew was always as good as can be expected BUT THE DELAYS AND LACK OF COMMUNICATION WAS THE ACTUAL LOWEST LEVEL OF AIR FLIGHT WE HAVE EVER EXPERIENCED. TIME AFTER TIME DELAY AFTER DELAY RESULTING IN MISSED FLIGHTS BOTH WAYS!!!

PLEASE SEE WHAT WE DID LIKE HOWEVER AGAIN TO REPEAT THE NUMBER OF DELAYS RESULTING IN MISSED FLIGHTS WAS ABOVE AND BEYOND BELIEVABLE. NO COMMUNICATION BETWEEN GATE AGENTS AND INCORRECT INFO ON FLIGHTS AND DEPARTURE TIMES WAS TRULY BEYOND BELIEF

Extremely dirty planes. Rude staff.

Time flight was correct

Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor.

lots of leg room.

no wifi and the food was subpar.

Nice airline. Would haoouly ride again.

Straightforward and good. Very Timely.

The food and drink

They let me sleep and woke me up to give me a beer.

They asked me to not listen to music during the take-off. It bothered me, but i know they did it for safety reasons so its ok.

The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport

All good

the crew was very kind with getting those with close connecting flights off first.

it was an hour late.

Air Canada's business seat is one of the best out there, and the crew on this flight was super friendly. Extra props to the service director, Joseph.

Boarding was slow for business class joining after zone 2 announced. Despite being parked at a gate with two jetbridges, only one was used. AC could use a refresh on its entertainment selection - hasn't changed much over the summer.

The movie options were good

Why does a vegan meal include butter and cheesecake? There was clearly a mistake but it seemed like the airline attendants were unfamiliar with what a vegan diet is. It really diminishes your confidence when they pass you another meal, you have no idea what ingredients are in it and simply have the trust the people that just passed you butter.

All good

Time flight was correct

Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor.

The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport

pontual

cabine muito fria cortesias e petisco durante o longo voo nao são servidos como em contras companhias

Latam Entertaiment

Aeronave suja, voo atrasado, tripulação mal educada.

they didn't offer enough water or drinks in general. snd when they do, they just pour small amounts. it was a long flight, I was thirsty

I totally understand if sometimes planes can be in trouble and flights can be canceled ok ! But this plane was broken for the past 3 days prior to my flight and I never received any information about it ! I heard there were people waiting for this flight for the past 2 days horrible I got lucky that I got my flight next day but still... I didn't like it my experience with them at all nobody could give any information at the airport and that was frustrating never again sorry latam u suck

Individual entertainment unit.

Was not abe to use a business class lounge

pontual

cabine muito fria cortesias e petisco durante o longo voo nao são servidos como em contras companhias

Difícil, mas arrisco dizer que quando pedi um copo de água, fui prontamente atendido.

O embarque foi demorado e provocou atraso na decolagem, principalmente devido à necessidade de despacho de bagagens de mão, uma vez que faltou espaço para o acondicionamento das bagagens na aeronave.

Voo cancelado por falta de comissários