Hotéis em Phoenix

Contras: slippery around bathrooms (fell), need new water slide (Kids got bored)

Prós: Tv with couches by the pool

Contras: Wrist bands

Prós: Loved hangin in the lazy river.

Contras: How far away parking was.

Prós: Pool area was great and very family friendly.

Contras: Our wing was very far from the pool area and it wasn't easy to get there. We were on the first floor (same as the pool area) but had to go up in an elevator, walk down a hall and then go down the...

Prós: The facility itself was great

Contras: First we were put in the wrong room and when I called to tell them this they said a bellhop would be right up to switch rooms. I had to call a half hour later because no one had showed up yet, then ...

Prós: Lazy river The grounds were pretty and very nice flowers

Contras: The room Not a good selection of food Over priced for what u got Needed to spray grass.

Prós: The location was close to the conference I was attending.

Contras: Not worth the $----price. Many better hotels. Paid for a king, given 2 doubles. Registration person was rude. Couldn't cancel. Tried to order room service 2xs. Wait 45min+. Decided it was okay and salad took 2-1/2hours. Nothing like eating at 9pm.

Prós: Excellent spa and attractive grounds. Good food.

Contras: Nothing not good jumps out

Prós: Enjoyable and relaxing scenery all around. Excellent place to spend a quality vacation if you like golf.

Prós: Pool area was amazing, staff very friendly. The restaurants were good but cheaper options in the mall opposite.

Contras: The room decor was a little outdated

Prós: Employees were amazing.

Contras: It was too big and the resort fee was to much as I didnt really use any of the amenities associated with the fee. It was also very large and parking was a ways away in the 110 degree heat.

Prós: The resort was amazing. The staff was very friendly and helpful. The kids loved the pool area, especially the lazy river and slide. Nice 36-hole golf course on the property.

Prós: The siz , the location, friendly people.

Contras: No microwave in the room

Prós: Everything Perfect!!!

Contras: Nothing, only outside ambient temperature too high :)

Prós: Location to downtown & restaurants

Contras: The pool for the hotel was open to the public and it was over crowded

Prós: Bed firm but dreamy to sleep in.

Prós: Everything met my expectations!

Prós: We really thought the staff was great and very knowledgeable, especially the valets, terrific group of young men. The food , delicious! Great location.

Contras: The price we paid for the room and that it didn't include wifi or parking.

Contras: The seating in the room was not comfortable

Prós: The artwork in the hotel is beautiful and the staff were incredible. We loved the happy hour that is included with your room. You get delicious flatbread pizza and wine from the Blue Hound ...

Contras: They charge you $26 (I think, it's been a while since we stayed) a night to park your car. This is frustrating because there really aren't any other options than to park there.

Prós: Great rooms and staff. Nice sized rooms, great views and Perfect downtown location. Once there, we could walk to every place we wanted to go. Definitely would go there again

Prós: The front desk staff the concierge the bartenders the Bellman and even the valet service didn't miss a mark 5 Star top to bottom

Contras: One thing I didn't like about this Motel was that I didn't find out about the place sooner what a great place to stay overnight if you're going up for a Suns game or a concert downtown

Prós: It was great. Front desk was super nice. Room was awesome

Contras: The pool and the staff at the pool were not great or as fun as it could be.

Prós: Real gem with beautiful garden.

Contras: It was 115 degrees in Scottsdale, bit too much for everyone.

Prós: Stellar staff interface. Accommodating in every way.

Contras: I had a great experience

Prós: The hotel built in the 1920s had character, was beautifully laid out with trees and gardens affording an ambient and tranquil space. The rooms are spacious and the air conditioning is fairly quiet, ...

Contras: The rooms are dated and could do with modernising and a fresh pot of paint, new carpets etc.

Prós: Love the property...very private..recently taken over by Hyatt...some changes re service...needs some updating

Contras: We were not advised that you had to request room cleaning/service..so we didn't get our beds, towels etc. till 4 th day when night turn down staff responded to my 'why didn't they ...

Prós: This is hospitality at its highest level.

Contras: I took time to try to come up with some kind of constructive criticism. I can't think of anything they could have done better.

Prós: Everything

Prós: Amazing restaurant service. Great reception area.

Contras: Rooms were showing wear and damage. Halls smelled musty. Room was missing convenience items.

Prós: I loved the rustic charm of this place. I would come back here in a heartbeat. Everything was wonderful, from the service to my room, to the grounds. Although I did not partake, the offer of a glass of champagne when I checked in was impressive as well.

Prós: The grounds and setting were lovely, second to none. The pool staff very attentive, and the food was very good. The room was quiet and comfortable.

Contras: Service at breakfast quite slow and breakfast very expensive. Asked if I wanted a 'refill' of my Americano, only to then charge me for two (extra $8). The pool was lovely but unfortunately ...

Prós: The staff was very friendly and helpful!

Contras: Nope! It was lovely!

Prós: Friendly service, received a glass of champagne at check in, and an escort to my room then to the bar to watch the super bowl. Great service, food, and location.

Prós: We loved our time here! The grounds are beautiful and there are so many small little spots to sit and relax. Service is top notch. Access to the spa as a hotel guest is a huge advantage as well. Loved everything about our stay!

Prós: The room was huge

Contras: Nope

Prós: Great staff

Contras: Parking

Prós: The breakfast

Prós: Location luxury

Contras: No

Prós: It's a beautiful hotel, great location, good food service.

Contras: Amenities were pretty sparse. I wasn't careful when reading through my reservation, and didn't realize that wifi and parking were not included. That was disappointing to learn after the fact.

Prós: Friendly staff, cleanliness, prompt room service

Contras: WiFi

Prós: Big comfy bed.

Contras: Lighting could have been better.

Prós: We were slated to have a room with 2 double beds, but they placed us in a room with one king bed which had two condoms on the night stand. One of the condoms was opened. After approximately 20 minutes...

Prós: Friendly staff, great size room, directly off light rail from Phoenix airport.

Contras: N/A

Contras: Paying for parking and cheap toilet paper

Prós: Live music in the restaurant at Xmas eve!

Contras: No wifi included

Prós: Beds are very comfortable

Contras: No public parking

Prós: Clean

Contras: Pool had a lot of chemicals in it really burns your eyes, have had better accommodations for the same price and sometimes cheaper!

Prós: One quick night. Arrived at 9:00pm departed at 6:00am for flight. Perfect for the circumstances. Night manager went out of his way to get me coffee before the restaurant opened. Above and beyond guest...

Contras: Nothing

Prós: Pool , location, left my hertz rental in the parking lot and took the he shuttle, restaurant food was good ,staff friendly and helpfull

Prós: •Had the delightful pool all to myself (mostly) & THOROUGHLY ENJOYED my pool side room. •The bed & linens were luxurious. •LOVE the size of your bath AND pool towels! •The bathroom wall ...

Contras: Ummmmm...hmmm...

Prós: Overall a very nice facility. Good bar, restaurant and great pool area. Room was very clean and quiet. Could not hear planes at nearby airport or air conditioning unit. Staff is outstanding; front ...

Contras: Paid Wi-Fi, really? The new owners need to rectify this situation!

Prós: Food was top notch, as was the service. Beds were clean and comfy, pool was great.

Contras: Breakfast was expensive (though delicious!).

Prós: Everything was first class!

Prós: The breakfast was great and the bed is comfortable.

Prós: The bed and pillows were extremely comfortable!

Contras: Non-smoking room had been occupied by a smoker immediately prior to our arrival leaving a very foul odor in the room.

Prós: Front desk staff  was very helpful

Prós: Great bar and grill Great staff

Prós: Room was very comfortable

Contras: There wasn't anything that was an issue for us.

Prós: I liked the large room, the bed, and the decor.

Contras: It was VERY noisy. The door allows sound to pass through from the guests and housekeeping as early as 6am. So yes, I was up at 6am. Consumers need hotel courtesy.. be silent in the hall.

Prós: Close parking

Contras: Nothing

Prós: Just a very good/pleasant experience! How often can we say that? Frankly not very often. But that's my view of my stay at the Holiday Inn!

Contras: It was all great! So nothing to dislike! How great is that! In many waya Hotels are all much the same! The big difference is the way a Hotel looks after each guest. Welcoming them, caring for them ...

Prós: The bed was extremely comfortable.

Prós: The bed was heavenly. Firm but extremely comfortable

Prós: Loved the bed! Rooms pretty sound proof. Nice and quiet

Prós: The room was very comfortable and the hotel is located in a very nice area with access to restaurants and shopping.

Contras: Toilet paper was awful--like Europe. Dirt under the beds

Prós: Nice mahogany wood furniture

Contras: Got stuck in a handicapped room, understand it's luck of draw but still hard to enjoy vacation time in a handicap room

Prós: The hotel was very nice

Contras: No

Prós: The hot tub was perfect - not too hot, but not too cold, large enough to fit 12+ adults... Breakfast had different options each day. It was conveniently located.

Prós: Great location, beautiful lobby/bar area, convienence of Starbucks location in lobby, excellent customer service from staff, wonderful room service, and high quality toiletries.

Contras: Availablity of rooms (I paid & selected a King room, but only a double room was available at check-in), dirty bathroom/tub, musky room, AC unit did not work well, and bathroom does not include...

Prós: Great check in staff and very nice room.

Contras: Decided to stay in instead of going out and the bar staff at the hotel was horrible waited 15 minutes for first drink and then couldn't remember what the drink was. It was super expensive and staff not very personable

Prós: Bed was amazing! Staff was friendly! The hotel was super clean! Short walk to Cityscape!!!

Prós: Beautiful renovation of hotel and rooms

Contras: Parking was very expensive

Prós: Staff very friendly and helpful.

Contras: The Concierge Room is advertised as being for guests with rewards points at the Platinum or Gold level plus one guest. The hotel opened the Concierge Room to hundreds of pre-teen and teenaged girls unchaperoned, competing in a national ballerina event in the city. Business and professional guests very disappointed.

Prós: Staff was very nice.

Contras: I paid more than 350$ a night to get a special loxurios room on the upper floor which turned out to be a small room with a small bathroom and a bad view. Had only a few little soaps in the bathroom. ...

Prós: The staff was fantastic.

Contras: no bottled water after the first night.

Prós: Room service excellent & staff overall very accommodating.

Contras: Valet parking fee.

Prós: The Renaissance is close to so many cool downtown Phoenix venues - Valley Bar, Hanny's Seamus McCaffrey's, and Crescent Ballroom. We were able to walk around and had plenty to do all within walking distance.

Prós: Staff were SO friendly and helpful. Location was great.

Contras: Unfortunately the hotel was going through refurbishment and that meant temporary areas and noise. I'm sure it will be worth it in March 2017 - but a pity this was happening during our stay and we ...

Prós: Check in was quick. The room was spotless and valet made it back fast.

Contras: Can not think of anything. When we come to town this is where we always stay.

Prós: The location was great. Staff were very friendly.

Contras: Garden room had a single window unit type AC that did not sufficiently cool the room. Hotel is currently under construction, which makes it very hard to get around. I found bits of cracker on the floor around my bed upon check in, but was too tired to deal with it at the time. The matress in my room felt old and sagged on one side. The pool bar closed at 5. The famous Catalina pool has many broken tiles. I was promised an emailed receipt at checkout, and have yet to receive it. I've made two calls to their accounting department and they have not returned my call.

Prós: The rooms were extremely clean, comfortable, and provided great views of the mountains behind the resort. The staff was extremely courteous and friendly and were very attentive to our needs. I liked ...

Contras: The elevator seemed to be not working at the Terrace building. Also, since we stayed during a heat wave, it was hard to move between the separated buildings during the day, especially if we were ...

Prós: The kids loved the pool

Contras: The food and drinks are over priced

Prós: One of my favorite places to stay!

Contras: The fee for nightly valet is a little pricey when you have to pay a resort fee also.

Prós: Loved the little cottage on the grounds, it was spacious and had a lovely outdoor patio which was very private and pretty

Contras: The spiders in the shower (I found 2 :) ) and the outdoor patio area could have been cleaner. The table was quite dirty.

Prós: Beautiful, friendly staff, delicious food, sparkling pool. Wonderful visit!

Contras: Nothing. I want to go back right away.

Prós: The grounds were amazing. Close to a lot of shopping and dinning.

Contras: Were not told about the parking gaurage and to use our room key to avoid charges. They did credit us back but would have been nice to know. Room key was not set for the gaurage either and was not set ...

Prós: It was beautiful.

Contras: The hotel was lovely but not a good fit for a 18 year birthday celebration. If I was not with the group they were questioned and had to provide a room number and building name. I shared at the front ...

Prós: The majority of the staff was excellent, especially the valet parking and on grounds clothing attendants. Grounds are beautiful and well kept. We loved our room which was a double queen looking out ...

Contras: Our only disappointment was with housekeeping. After two calls in to make up our room, it was finally graciously handled by the concierge who put an immediate call into housekeeping. It was taken care...

Prós: Very nice facility, everything you may need is on site. No Need to leave the resort.

Prós: Good and spacious rooms, nice pool area with a slide for kids, the pool bar was good, good drinks, food and service. I enjoyed the history tour around the hotel.

Contras: The cafe prices were just too expensive. For example an espresso and a croissant 12 dollars.The restaurants inside the hotel and room service were very expensive as well. I ended up spending a lot ...

Prós: Pool areas, room size

Contras: Nothing

Prós: The staff there was really nice and helpful, love the fact that you have 'happy hour' , everything was excellent I loved staying there.

Contras: There is nothing I can think off that I did not like.

Prós: Excellent breakfast and evening reception. Rooms very comfortable and clean. Staff is very friendly and accommodating.

Contras: When booking, the rooms are described as an option between 2 room suites AND 2 bedroom suites. The term: 2 bedroom suite incorrectly led me to believe that there are 2 bedrooms, a separate sitting ...

Prós: The free breakfast was amazing. Cooked to order omelets and the staff at breakfast was wonderful. The omelet last was amazing. I would go back for them alone.

Contras: Seemed dated

Prós: Everything we needed for the five day stay

Contras: Requested wake up call that never happened and no apology either

Prós: The staff was very polite clean and comfy beds

Contras: nothing

Prós: Breakfast, location and staff

Contras: The sofa bed was terrible and uncomfortable

Prós: This is a very nice hotel. The staff from the front desk, the wait staff, and bartenders were all very kind and helpful. Our reservation came with free happy hour drink and snacks as well as a ...

Contras: The shower area could have been a little more modern but I did see signs all over their hotel saying that they are doing a renovation over the summer.

Prós: Amenities

Contras: I HATED the fact the you had the description as a 2 bedroom and when we got there they had NO 2 bedroom rooms at all. Your people need to make sure the room descriptions are more accurate. If there ...

Prós: Great breakfast!

Prós: Very good eggs cooked to order. Happy hour is two hours long but could use more seating. Very quiet room. Every possible chain store is within five miles.

Contras: Description said it was a two bedroom suite. It was actually a two room suite. Paid extra for golf course view, but mostly we were over a parking lot. Small pool with tons of kids.

Contras: Asked for a golf course view and got a wall. The room was ' dark' and gloomy feeling. At 7am it sounded like a garbage truck was going to back up in our room. It woke us up after a long day...

Prós: It was well located for the events I was attending.

Contras: 1] That groundskeeper with the loud gas-powered leaf blower that woke me up every day at 6AM (room 6016, SSE exposure, looking down onto the Stonecreek Golf Club. 2] The hoard of junior-high soccer players who filled the hotel and its pool.

Prós: The room was wonderful and great city view! The bed was quite comfy!

Contras: The spa was not hot enough!

Prós: location

Contras: room did not quite seem like a 4-star hotel. clean and quaint, but was expecting a little more

Prós: Not much

Contras: I will not be going back

Contras: I did not like that they already include gratuity in all food purchases no matter what the price.

Prós: Location and its restaurants.

Prós: Very nice hotel and very close to the concert arena.

Prós: The location was excellent, close to the airport and restaurants. The room was clean and comfortable.

Contras: Excellent hotel , comfortable beds and clean room Awesome location to restaurants

Prós: Windows were nasty. Paid extra for a room with a view. Couldn't see past the dirt. Vents were dirty. $5 for a bottle of water...

Contras: Clean the place.

Prós: Amazing time great staff . Room was super comfortable everything requested was ready

Prós: Location, customer service all around, adapting to our needs, easy check in check out.

Contras: Some of the small details weren't that clean, sprinkler system, grout in bathroom etc.

Prós: The revolving restaurant, Einstein's café, the shop, swimming pool and outside lift with views over the city

Contras: Food in the revolving restaurant didn't match the price.

Prós: It was trendy and affordable. The staff was friendly and helpful. It was clean.

Contras: The breakfast was expensive.

Prós: Beds were SUPER comfy

Contras: One particular staff member was rude. Sensor covering missing off door to room

Prós: location

Contras: Bed was hard and towels were clean but rough

Prós: I like the location and friendly staff. There is a laid back vibe in the lobby. Went to a ball game and access to the light rail to and from the game is easy.

Contras: I understand they will begin a renovation soon. The beds are a little hard and the pocket door for the bathroom doesn't secure easily but overall the place is great.

Prós: Staff and your bar were outstanding. Check in and out were excellent. Have stayed with the hotel a few times and all have been great.

Prós: Clean and ckmfortable

Prós: Very close to the airport.

Prós: Nice Hotel for an overnight stay. Close to Airport, Comfortable bed. Quiet.

Contras: On Checking out very early AM no staff members were in the lobby for 15 minutes. Very Poor. People were all wondering where is the Shuttle? Were are the Hotel Workers?

Prós: I was there only for couple of hours due to connecting flights cancellation/delay. At my arrival middle of the night receptionist was very kind and did a very fast check in. Nice hotel.

Contras: Room was clean but sheets dirty

Prós: Close to the airport. Wonderful hotel.

Prós: Location

Contras: Wash clothe had human waste in it.

Prós: Just a really cool place. Hard to explain. Everything just....works!

Prós: Cozy. Close to the airport. Shuttle 24 hours.

Contras: Strange area.

Prós: Friendly customer service and close enough to other hotels & restaurants.

Contras: The beds were not that comfy. Could be better. Quiet hotel though.

Prós: People were great and the room was pretty

Contras: My room was too hot and no vending machine on the floor

Prós: The coffee is great in the morning

Contras: I would love to see some muffins or something small for breakfast included in the room price.

Prós: The beds were so comfy and I slept so well, the pillows were like clouds, soft, clean and it did not hurt my neck.

Contras: N/A

Prós: good value, nothing special

Contras: i ended up at the wrong garden hilton, the other hilton hijacks this hiltons visitors

Prós: Hey guys

Prós: The hotel was excellent! Very clean, large rooms, nice shower, excellent gym, and a great view!

Contras: The shower could be cleaned a little more, rust on the towel rack in the shower and paint spots around the mirror. Besides that perfect.

Contras: A very long wait at check in due to a large group was in front of me

Contras: Only wish they had free breakfast, instead of $14 breakfast

Prós: The front desk people were so friendly and warming. Very nice!

Prós: Centrally located. The room was very clean as well as the hotel it's self.

Contras: The pool really wasn't that big, looked a lot bigger from the pictures.

Prós: Staff was friendly. Room was very clean. I was impressed by the security and the quietness of the room. Very relaxing. Close walk to Chase Field. We will stay there again for sure.

Prós: Very nice room. The staff was friendly and helpful.

Contras: You should have a shuttle to the ballpark, especially in this heat.

Prós: Excellent hotel! Its very clean and comfortable. Very up to date with technology and beautiful views to the downtown area. The staff were very professional and very kind! Thanks again for a wonderful ...

Prós: extra comfy bed and pillows, great location, staff was wonderful, loved the pool!

Contras: Parking cost could have been less and there were a few 'bums' around the area at night

Prós: clean room. close to chase field

Contras: WAY not enough vegetarian/vegan options for hotel dining.

Prós: Yes the bed was like a cloud. Comfort and pillows awesome. Very clean rooms. Very happy..

Prós: We were treated very well. From the moment we drove in to Valet until we exited the property.i would recommend this place and return again.

Contras: That we stayed for one day only.

Prós: Cleanliness and helpfulness​ of corcierge

Prós: Everything

Contras: No

Prós: conveniently located near convention center

Contras: Really for the price I paid I did not feel like it was a great value

Prós: Nothing They were rude and wouldn't even acknowledge me at all. I was not even able to check in

Contras: Very rude and snotty

Prós: The staff is friendly, courteous and accommodating, the facility is spacious and clean, there is an onsite restaurant with delicious food and friendly staff, the courtyard and pool area are beautiful ...

Contras: Website stated breakfast included but after creating my plate at the buffet I had to charge it to my room

Prós: We loved this hotel so much we returned there the following week. Spacious suites with really comfortable beds. Great pool area and on site laundry facilities. Staff were very friendly and helpful ...

Contras: They are currently painting the exterior to the property. There was some noise in the morning but the reception staff moved us to the other side of the property

Prós: The hotel itself is great, but it had a major issue with the water.

Contras: The waterline broke so there was no water to wash with or flush the toilets. The staff tried to say that it was the city of Phx, but it was the hotel. We're supposed to get a credit, but we've yet to see it.

Prós: I loved everything about this hotel. My room was a suite with everything included. It is so elegant and pretty with a great resturant. The best part is the staff and the manager. They are so wonderful & accommodating. From now on I only stay here!

Contras: Absolutely nothing!

Prós: We have stayed here before they all wise exceed other hotels in this class.

Prós: Restsurant attached to hotel with live entertainment.

Contras: There are areas under construction in the hotel.

Contras: loud people in courtyard all night

Prós: Location, and size of suite for the money

Contras: No

Prós: I've stayed at this hotel before and had an exceptional experience so when the hotel we were staying in had all kinds of problems, I called and booked an extra night here. The remainder of our trip was excellent. Thank you Holiday Inn.

Contras: Nothing

Prós: Beautiful, comfortable, clean courtyard with pool. Excellent onsite resturant, great food and drinks. Amaazing staff!!! Nice rooms with air.. will stay again!! Reasonable rates.

Prós: Relaxing atmosphere, very charming grounds.

Contras: Hotel was being painted outside so parking was an issue as parking lot was blocked off in places. Overall nice hotel if no renovations taking place

Prós: I would stay there again.

Contras: Comfort of the couch

Prós: Shuttle service for dinner.

Contras: The only breakfast meat was pork.

Prós: Central location, quiet despite proximity to highway. Walking distance to several food options. Comfortable room and nice breakfast with a number of options, some healthier. Would come back and stay ...

Contras: Difficult to get to property due to location near highway. Front desk texted me after I checked in and checked out, which felt somewhat creepy (though others might have appreciated this touch).

Prós: Great location for airport access. Modern clean friendly hotel staff. Rooms very nice- Social atmosphere in lobby is welcoming. Overall very good experience I would recommend this hotel to others.

Contras: Wi-fi had hiccups occasionally.

Prós: Free shuttle to venues within 3 miles

Contras: Air conditioner that did not work and just blew hot air but staff insist it worked

Prós: This hotel is very immaculate, comfortable, clean and the night staff was very courteous. The first hotel where I could relax and not feel like I'm being watched because of my race.They actually ...

Contras: Everything was enjoyable!

Prós: Staff were amazing kind and helpful especially Alma, Mel, and the grey haired gent who drove me from the airport and back ( his name escapes me ) sorry ! Breakfast was a veritable feast and the social...

Contras: The location was a bit of a disaster as I don't like to drive I was stuck without a decent restaurant or shopping, although I had use of the hotel shuttle it had a very limited radius so I missed ...

Prós: Upgraded to a suite on arrival

Contras: A bit isolated, but fine for an overnight stay Coffee maker socket had tripped out but quickly sorted by maintenance staff.

Prós: The bed was comfortable, but I was afraid that it was not clean.

Contras: This hotel is well below its star level. The bathtub floor was so stained and filthy i did not trust it to shower in. The bathroom had art stolen from the wall and the broken fixture was just hanging there. It was old, dirty and a huge disappointment.

Prós: The bed was extremely comfortable

Prós: Location

Contras: No hot water for shower in the mornings. Cookie crumbs on the floor of room. Breakfast was less than mediocre.

Prós: Bed was awesome! Room decor was cool and unique. Pool looked great, wish I had time to enjoy it.

Contras: Bathtub drain dripped.

Prós: Pool and spa needed cleaning