Hotéis em Phoenix

Prós: All the staff were very extremely warm and friendly.

Contras: There was no oven to bake in.

Prós: Everything was perfect

Contras: Location was great

Prós: The room was nice and the kitchen in the room was great.

Contras: The breakfast they offered was gross. The fruit was bitter the oatmeal was dry and clumpy.

Prós: There were a few problems with the check-in, but the staff quickly resolved them and made a room available. The hotel is very new and they are still working out some kinks, but the staff was very accommodating and professional. The kitchen stocked with basic cooking items and dishes was nice. The pool is small and the water and pool room were cold. A lot of the rooms have a great view of the mountains and city. The complementary breakfast has a nice selection of hot and cold items, and the seating area has booths with TVs, as well as tables and a counter area where you can plug in electronic devices and eat. The lobby is large and modern. Overall, it was a very enjoyable stay!

Prós: clean

Contras: thin walls

Prós: We have never stayed at a Drury Inn before, and we were very pleased!! ALL of the staff was very friendly and helpful. The breakfast was varied and good. And the nightly "Kickback" was awesome. We will be looking for opportunities to stay at Drury Inn

Prós: Great clean hotel. We get free diner with cocktails when we arrived! Great surprise

Prós: Bathroom

Contras: Man, those beds are hard

Contras: Friendly customer service. Easy check in-out

Prós: The overall environment was clean & calming. All of the staff was very friendly & professional. The bed was very comfortable with three nights of wonderful sleep.

Contras: Not applicable.

Prós: it was quiet despite being fully booked the meals with free drinks popcorn

Contras: WE had to change rooms and the only available room cost as much as 2 nights is our previous room!

Prós: They were great about accommodating late arrival and allergies. The staff is super friendly. The free breakfast is great.

Contras: N/A

Prós: The staff here was incredibly friendly and inviting. They had a complimentary breakfast but they also had a complimentary happy hour which was a very pleasant surprise! The happy hour was really nice because it ended up being our dinner savin us some $.

Prós: Friendly and welcoming staff.

Prós: Excellent

Contras: No

Prós: The happy hour was great.

Prós: love the lazy river area, which is THE main reason we stay here once a year.

Contras: The "extended" full bed (as they called it) was sooooooooo terribly small. I had to share with my sister and it was literally a glorified twin. It was high off the ground but the extremely narrow width was ridiculous, for the money we paid per night. Next time we'll get a king and I'll bring an air bed with me...will be MUCH more comfortable. Also, they were steam cleaning the carpets on a Saturday right in our hallway. So, there were pipes and hoses and cords everywhere that we needed to navigate around... not to mention the horrible "wet dog" smell that permeated the entire area. Why would they not do that on a week day when perhaps there are fewer guests?

Prós: Golf, spa and pool. Great for couples or family.

Contras: No

Prós: Beautiful property. Loved every minute spent here!

Contras: No!

Prós: Room suite was great with an amazing view. The pool complex was a lot of fun and the fire pits in the lower bar area were perfect for relaxing conversation when it cooled down.

Contras: Self parking was not very convenient.

Prós: Lovely setting, large rooms.

Contras: Charged a resort fee of $40+/day despite not using the resort (business trip) and heavy rain the entire stay; Bed was uneven and lumpy; room faced front so parking cars beeped and honked all night; staff not helpful; breakfast buffet $28 plus tip = $35!

Prós: Gorgeous, luxurious,fantastic. You will feel utterly pampered here. My only complaint was that I didnt book a longer time to stay here! I would return in a heartbeat!

Prós: The staff was very friendly.

Contras: The pay parking lot was horrible to get in and out. The front desk never explained how to use it.

Prós: Went there for my granddaughters birthday, lots of things for kids. Very relaxing. Staff helpful and friendly. Property very clean

Prós: Appearance

Contras: Renovations and superficial courtesy of staff

Prós: The hotel was beautiful and had amenities like a Starbucks, Roy's Restaurant, gorgeous golf courses, and multiple pools.

Contras: The rooms were starting to show some wear and tear. The poolside drinks and menu items were extremely high priced, $11 for a kids smoothie, $14 for a margarita, etc. We had 2 beers, 1 margarita, 1 smoothie, chips & salsa and a side of fries for $72.

Prós: Everyone was very helpful in the check in process amd we were able to check in early.

Contras: Stayed here many times before and parking was free. They now charge a daily parking fee which just feels like another way to overcharge. Isnt that what the resort fee is for??

Prós: Convenience to my meeting space and the swimming pool

Contras: As a business traveler I don't generally like to pay resort fees as I think they are nothing more than another way for the hotel to secure money from me. Marriotts also seem very sterile. The room was not especially clean especially the bedsheets.

Prós: Beautiful grounds.

Prós: Very quiet

Prós: Very nice location, cosy atmosphere.

Prós: Location

Contras: Walls are too thin, I could hear everything in the next room and in the hallway, which made sleeping very difficult.

Prós: The view of camelback mountain from our room and the spa and the food!!!

Contras: Not enough live music.

Prós: Beautiful clean rooms

Contras: No

Prós: Such excellent service and the grounds were stunning. A perfect experience.

Prós: Beautiful location! Great service!

Prós: The stuff was really helpful and they even sent us a refrigerator to use

Contras: We wished that every worked when we got there. We had to get the fireplace fixed and the ac started to blow warm air. The staff was expedient in getting it fixed but it was a but inconvenient.

Prós: The place looks great

Contras: The noise of the construction crews doing work starting at 7.30

Prós: Staff was very good

Contras: Phone system is poor. Very hard to hear. In toom dining not very responsive. Sinday brunch only fair. Most hot buffet items over cooked or in need of attention.

Prós: The staff are very friendly and helpful

Contras: Over priced in comparison with other hotels in the same category

Prós: The. Est hotel of our whole trip!! Big rooms and very comfortable. We had a very polite meeting with the hotelstaff and it was very peaceful. If i could i would come back immediately!!

Prós: The staff was very friendly and polite

Contras: Maintenance and elevator location

Prós: Big rooms

Contras: Alarm could not be set easily

Prós: Neat & clean. Easy access to 17 as well as many East/West roads!! Close to restaurants & shops

Contras: For the most part the staff was excellent!! There were two who were lazy. Preferred chatting with other employees rather than keeping up with their tasks

Prós: breakfast comfy bed

Contras: no

Prós: Great experience from the check in to the check out. Would highly recommend this place.

Prós: Huge rooms. Comfortable beds. Very nice staff all around. They asked what time I wanted maid service to meet my needs.

Contras: Shower grout needs facelift. Fire alarm went off at 2:00 am due to sprinkler water pressure and everyone had to go to the lobby. Ruined my night’s sleep, but I don’t think this happens often and I’d definitely stay here again.

Prós: Super friendly staff

Prós: Great location off the highway. Room was beautiful and functional.

Contras: Grout was coming up on tile floor

Prós: Breakfast, location, friendliness

Contras: Dirty...

Prós: The room was clean and the breakfast was excellent.

Contras: One of the stove top was not working.

Prós: The entire experience was pleasant. I have zero complaints.

Contras: There isn't anything I didn't like about this visit.

Prós: The comfortable atmosphere and location. The service attendants very professional at check and check out! Very clean location definitely will be staying here again and letting people know of the this location!

Contras: No dislikes

Prós: Very nice, big, clean room.

Contras: There were no shampoo... I realized it when I was already under the shower.

Prós: Breakfast was good and the staff was very friendly

Contras: No vent in the bathroom or it wasn’t working and the one built into the microwave just recirculated the cooking odor back into the room ( filter were missing).

Prós: Everything from breakfast, staff, cleanliness. The location was great, near Norterra outlet.

Prós: Clean and neat room!

Contras: There. Were no sheets for the pull out bed just a comforter and pillow

Prós: very nice room

Contras: ran out of most breakfast food, early.

Prós: Price location.

Contras: Honor the room paid for on your website. When I pay extra for a hotel 40 minutes further from my destination that has my preferred ammenities I expect the hotel to hold the room I paid for.

Prós: Other than the ongoing construction across the street the location of the hotel was in walking distance of all the shops and restaurants.

Contras: Construction next to the hotel even on the weekend. Placed on the pet friendly floor. Mold on the shower ceiling.

Prós: The very courteous and friendly desk clerk is a great addition to the Marriott hotel. The proximity of the hotel to a shopping district and access to Interstate 17. Excellent property.

Contras: Not that I can think of.

Prós: Friendly staff, very clean, close to everything. Quiet hotel, we were there with a soccer tournament and many players stayed but the rooms allowed little noise. They even helped us get a room on the first floor, with no hesitation.

Prós: I like the location right in the heart of downtown Phoenix.

Contras: This hotel made me think of a roadside motel. The rooms are very small and cramped, the air conditioning is so noisy that getting a good nights sleep is next to impossible. The valet parking is ridiculously expensive at $33. Find another hotel to really enjoy Phoenix, the jewel of Arizona’s crown!

Prós: The facilities are excellent Breakfast balanced and well done even had soy milk.

Contras: The room offered; I booked a king room and was given a room with 2 king beds way over my requirements for a single traveler. When asked if I can change to a smaller room it wasn’t seriously considered and no one came back to me. No value for money for me being on a budget. No facilities to make tea only coffee. The location; as I was cautioned about direction to go by staff

Prós: Quite and located close to restaurant and night life

Prós: Great Distance to Talking Stick Arena

Contras: Nice, just make sure the cleaning people makes sure everything gets clean up, we found mariguana residues by tv and a part of the counter :(

Prós: The location was GREAT. The AREA was GREAT.

Prós: Arrive early and got access to my room straightaway. Very quiet hotel and very comfortable.

Prós: It was close to the venue we cisited

Contras: The parking situation.

Prós: The hotel is presented beautifully.

Contras: Being disturbed by maintenance guy, ac in the room gave it a roadside notell motel atmosphere, pillows way to soft, valet parking very expensive, had to wait on the sidewalk for ever to finally get our cars back

Prós: Location is perfect

Prós: Rooms were great,very comfortable. Nice layout, very clean. Elevators were fast. Breakfast cooks were awesome

Contras: Long lines at managers reception. Only one server, not very organized.

Prós: I staff was very friendly and attentive.

Contras: Having to pay for parking.

Prós: Everything except brekfast

Contras: Breakfasts at the Embassy are usually among the best. This hotel's facilities were in too small of a room so it was very crowded and somewhat chaotic. Plus they kept running out of food. even though the 2 servers were working hard trying to keep it supplied. They need to enlarge the breakfast facilities.

Prós: price, breakfast, location

Prós: Like the place was nice clean bartender was great

Prós: Excellent customer service! Staff was very helpful and accommodating, exceeded expectations.

Prós: The overall feel of the hotel. It was welcoming and beautiful to the eeyes.

Contras: No

Prós: Luxurious stay for a really good price. In town for a wedding and picked this hotel based on location. Picked a winner.

Prós: The breakfast featured a much better selection than I anticipated.

Contras: I found myself in need of a microwave and didn't have one in my room. All in all though, everything was great!

Prós: Isolated location so noise was unnoticed.

Contras: Location, it said downtown and it was not in downtown. I called to get information on reservation and staff was oblivious to their procedures. Parking was a hassle since tickets or machine were not working properly and I had to pay twice on my exit.

Prós: The staff is very couteous and always willing to help. The room was spacious and the furniture was extremely comfortable. I did not use the pool or gym but would expect those areas to be as pleasing as the rest of the hotel. The complimentary breakfast is just that. It is a breakfast that covers everyone's taste from coffee and pastry, to hot or cold cereals. HOT eggs, breakfast meats, french toast or a made to order omelette. Best hotel in all my travels. This was the second stay and will not be the last.

Contras: Felt rushed by housekeeping on day of checkout. Tried 3x to enter room before the noontime checkout deadline. I'm sure their computers inform housekeeping when the party has "officially" checked out.

Prós: Staff very helpful and friendly. Breakfast buffet was very good.

Contras: It was more outdated than I expected, especially for the price, and more out of the way than I realized.

Prós: Aside from the welcoming and accommodating staff interactions it was the little touches ... like the popcorn and the generous drink allowance at kickback . We had a great experience and would recommend Drury Inn to to anyone staying in the Phoenix area.

Contras: The only thing we found curious was the lack of a sink in the living area where the little fridge was. But we supposed it was a space issue ...

Prós: Great staff. Great food. Overall, very good value.

Contras: Needs a little updating.

Prós: The room was large and the breakfast was great.

Contras: No. It’s a Drury inn they are fantastic

Prós: Clean and bright rooms!

Contras: The lighting in the dining area was dim

Prós: Free food and drink in the evening was great.

Prós: The property is in a good location for a 15-minute shuttle to the airport terminal. The surroundings of the building we pleasant and well-maintained.

Contras: Inside the room, the bed sheets smelled strongly of bleach, which did not allow for sleep. The pillows...all of the many provided...were hard as stones.

Prós: Location and parking

Contras: Not super clean. Only one entrance to/from. Pool closed at 10. No restaurant, very limited food/drink after 10 pm

Prós: Breakfast and staff were great.

Contras: Noisy neighbor all night, nice lobby/atrium but very average room and BR.

Prós: Perfect location to the airport and the exact highway I needed for my trip. The staff were so helpful and friendly. The whole experience was very pleasant and the only bummer was I couldn't be there for the fun and food in the evening!

Contras: Seriously, nothing I didn't like.

Prós: The breakfast was pretty good except it would have been nice to have some real scrambled eggs and bacon once in a while instead of sausage patties all of the time. The evening reception was also very good.

Contras: It was a little bit out of the way and it took a long time to get around to places by transit as I did not rent a car because I did not know the area.

Prós: Good location close to the airport, clean and nice rooms

Contras: The personnel need to practice how to greet customers and smile

Contras: Fees were deducted arbitrarily, parking costs $ 12 a night, and they charged $ 35 a night.

Prós: Great location, clean, modern environment

Prós: Decor perfection without parallel Staff lovely Facilities lovely Paid WiFi is silly after everything else being so great TV service good with Netflix a bonus! Food and bar delish The Rhonda drink is LOVELY and she is a doll! 45 years worked there! She’s the queen... retiring soon...

Contras: NO free WiFi. After all that fabulousness it’s silly not to have free WiFi haha I just used my iPhone hot spot ....

Prós: The location was great and the atmosphere was clean.

Contras: The parking was expensive and when entering room it smelled like stale or bo. It went away so we didnt complain but it was odd.

Prós: Yes concierge level very nice.

Contras: Nothing all was excellent

Prós: Nice clean place

Contras: Not much selection on TV. Hotels seem to expect everyone to have Hulu, Netflix etc to just plug in and access. We don't.

Prós: Location was great and beds were wonderful

Contras: The parking fees 39 dollars a day

Prós: Location as well as the cleanliness, also vale parking is great .

Contras: No negatives

Prós: Everything like it should be pleasure to stay there

Prós: The view of downtown Phoenix.

Contras: They charged my card 8 times for different transaction amounts totaling almost 1000.00 and when i tried talkimg to the manager she just kept telling me that she would have to do more research and get back to me. After 3 hours on the phone with her no fix.

Prós: Friendly staff, clean rooms, quality amenities. Would return again.

Contras: A larger swimming pool with shaded areas would be nice. Otherwise, no complaints.

Prós: Friendly staff and good location.

Contras: Limited menu for dinner. Outdoor chairs and tables are great but had bird droppings on them.

Prós: Staff are friendly and the breakfast was great!!

Prós: Pool open

Contras: Would of liked opposite side of building.

Prós: Everything

Contras: This is a great hotel.

Prós: Price

Prós: Breakfast buffet is awesome! Loved my room with the balcony.

Prós: The room was spacious, clean and quite (opening the balcony door you could hear the street noise). The bathroom was clean and well equipped. The room had a living room with extra TV (one more in bedroom), a working desk with chairs and a small kitchen area (sink, microwave, coffee maker and fridge). The bed comfortable and huge as it was king size. Breakfast is amazing, especially the omelettes that you custom make. Otherwise they offer coffee, tee, hot chocolate, hot breakfast (eggs, potatoes, bacon), cereal, juices, pastries, fresh fruit, bread/muffins. The stuff is nice and helpful. The location is ideal, next to highway or to bus stop (on the route connecting airport with Desert ridge). The gym is nice and equipped. They provide free parking.

Contras: Airport shuttle.

Prós: Nice hotel. Rooms were great.

Contras: Towels had some stains

Prós: Free happy hour, the front desk staff were good

Contras: A lot of the guests there were not to happy to see people of color. A lot of them looked at us with disgust and it saddens and angers me to see so many people dealing with mental issues.

Prós: A wonderful staff

Prós: Location and staff

Contras: A little noise coming through the walls

Prós: The staff was very friendly. The breakfast was amazing and the "happy hour" receptions were nice.

Contras: It would be nice if the pool were heated.

Prós: All personnel very helpful and courteous. Would stay there again

Contras: The AC is too much noisy.

Prós: The star rating on this hotel should be higher. This is a top-notch hotel. Sure it is new, but it is very nicely designed and well-operated.The decor and cleanliness are unmatched. The free breakfast was pretty good. Eggs, waffles, sausage, etc.

Contras: There is not one negative thing I could say about this hotel. From staff to security to decor and food. NOw, I didn't have a car, so maybe parking is a bear, but I couldn't say. Location was great too. Can walk to everything downtown.

Prós: The hotel is very new. The staff extremely friendly and helpful. The provided hot breakfast is basic but good - hot eggs/sausage & typical continental offerings. Plentiful amounts even 15 minutes before the ending time. Great location!!

Contras: Most hotels you can set the AC fan to continuous run, this wasn't an option here. A bit of an annoyance since the fan is fairly loud. I normally like to set the fan to continuous so I don't wake up when it turns on & off. Small issue.

Prós: It was just a really hotel.

Contras: No

Prós: Clean. New. Mini fridge. Safe neighborhood. Thirteen minute drive to airport. Nice staff.

Contras: When the valet driver brought my car, it smelled strongly of smoke. I assumed it was from his clothes.

Prós: Very clean and associates very nice

Prós: The initial impression of the hotel and the room was fresh and new, solid value. From the soaps and shampoo to the comfort of the bedding. I loved the window dressing; practical and elegant Breakfast was great!

Contras: Parking is an issue. Not sure what can be done.

Prós: Quiet Location

Contras: No pool, and bad food (chicken tenders dipped in franks sauce and blue cheese crumbles), need more option on the lunch and dinner menu.

Prós: The location (downtown), the room and staff

Contras: No parking area from Hotel

Prós: Location.

Contras: Breakfast.

Prós: Great location, free hot breakfast, nice view, everything is brand new

Contras: Everything was great