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Contras: Flight was delayed 1 hour on the tarmac

Contras: Cancelled flight due to cracked windshield. No back up options for aircraft or crew so I was sent on a completely different airline and route. Go Delta!

Prós: Comfort plus seats gave extra leg space.

Contras: Probably more of a Newark airport thing but we were delayed on the runway for over an hour because of drizzle. That is a joke. You can fly in light rain.

Prós: There was nothing I liked. The plane was an hour late and nearly missed my connection.

Prós: Loved the smooth ride.

Contras: Bathroom was pretty nasty

Contras: All of the less than good, obvious!

Prós: Flight and the crew!

Contras: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Contras: Time

Prós: Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs.

Contras: While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️

Contras: All went great. Another excellently run Delta flight.

Contras: Breakfast could have been offered.

Prós: Crew was good. Seat uncomfortable and hard.

Prós: Entertainment

Contras: You misled people not telling I have to pay for luggage

Contras: There was a fee to carry 2 normal size bags.. This was not disclosed in ur website and i will file a complaint

Prós: The plane was new.

Contras: Smallest seats and shortest leg room I’ve experienced in a long time! They even charge for a cup of coffee, and anything else, other than water! I didn’t try to use the bathroom, but they probably charge for that, too!

Prós: Free flight change.

Contras: Meal selection was average.

Prós: Quick flight, made great time.

Contras: Cancelled flight due to cracked windshield. No back up options for aircraft or crew so I was sent on a completely different airline and route. Go Delta!

Prós: Very narrow seat

Prós: Free direct tv

Contras: Poor complimentary headphones; temperature was cold duration of flight; sat on plane for an hour before taking off waiting to de-ice; very rough landing.

Prós: The crew was lovely and friendly, very pleasant to fly with.

Contras: Not a fan that I was seated between 2 men I did not know which made me uncomfortable enough that I couldn't sleep at all during my red eye.

Prós: Cree was great. The switch from one airplane to another was smooth. Snacks were great selection and enjoyed the WiFi

Contras: Everything was great

Contras: To be on time

Prós: Crew and service was amazing

Contras: Paid $28 for internet and it didn’t work

Prós: The fact that it wasn’t a full flight

Contras: Nothing I didn’t like.

Contras: Four hour delay, rude gate agent, seat in front of me was broken making my already small space smaller, the plane smelled.

Prós: See previous comments

Contras: See previous comments

Contras: Appreciate the communication from pilot when on tarmac

Prós: On time, service was good

Contras: Food, I can't understand why the main course has such a poor taste and looks like it was eaten before.

Contras: I think all was very good

Contras: Food, at least for first class.

Prós: The seats were extremely comfortable! I

Contras: Nothing