Pesquise passagens baratas para Lyon

Prós: The crew was perfect

Contras: No wi fi on the plane.

Contras: I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive.

Contras: Short and sweet

Prós: The sear was messy they didn't clean it it was full of pieces of bread.

Contras: boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart.

Prós: There is a nothing to mention that was memorable or comfortable.

Contras: I asked for an upgrade as we are on our honeymoon. The ground staff only wanted to get us on the plane and not try in anyway to recognize us. Our seats were very poor quality, you should immediately replace them! I would have rather stood than sit on the flight. The in flight entertainment is so poor. Absolutely disappointing especially with the head sets not working because of poor ports of connection. The food was absolutely tragic. You should fire your catering company. I expect more from your airline and I was disappointed all the way through. I hope you can provide my wife and I better service and an upgrade when we fly back to Washington DC on Flight AF 0054 from CDG to IAD. I work in the luxury hotel sector, and even the door men and room attendants have more autonomy to wow our guests. Flying AF does not want me to spend any more money with your airline in the future.

Contras: Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off.

Contras: Delay in take off 45 min!!!!

Prós: Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!

Prós: Great crew

Contras: Very old entertainment system

Prós: everything was fine. uneventful

Contras: food

Prós: safe trip

Contras: no entertainment, no food, would like to be aware no food

Prós: It was absolutely on time. Great!

Contras: The meal is always too spicy and for more south Asian style. I prefer more European meal.

Prós: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Contras: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Contras: Internet speed is weak.

Contras: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Prós: The crew was amazing

Contras: The WiFi

Contras: Airline food could always be better. It wasn’t bad though.

Prós: Wide choice of movies and entertainment

Contras: Better menu options and in-flight service

Prós: Nice crew great sitting

Contras: Boarding has always been slow with this trip.... disorganized

Prós: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.

Contras: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.