Hotéis em Lyon

Hotel staff was great!

Run down, dirty room with worn furniture, mildew in shower. Not at all up to Sofitel standards

The nice view of the bar on the 8th floor

location is great.

It's very well located, and all the installations are ok.

I found the breakfast somewhat poor (no vegetables at all, not even a tomato, no skim milk) and there were no drinks available: one had to be asking a waiter to serve drinks - while that one seemed to be saving each ml of drink.

The location is very nice and room is clean and neatness。

Reception staff

Location to the station and the new tram link to the airport. Good transport links also to the old town. The staff let us leave our bags in the store room all day til our departure for the airport.

Looks to be smart as you cross over from the station but actually is quite tatty with dangerous crumbling tiles in the brreakfast room. We also didn't like that inter-communicating door to the next room which although locked you can hear everything. Our room door was open on our return from breakfast with all our valubles in sight and yet the cleaner was in another room.

stayed in this hotel for 3 nights for a business trip. wonderful experience! very friendly and helpful staffs, very clean and confortable. will choose it again in the future.

Breakfast was superb.Staff very friendly and efficient.Room was very comfortable.

No tea/coffee making facilities and no water.Seems to be a thing in France.This hotel is on a busy dual carriageway and is not very well sign posted so is easy to miss.Parking is expensive but the same can be said for most hotels in France.

Location. Good bathroom facilities. Helpful staff.

Lift was temperamental. Carpet getting shabby.

Central location and friendly staff.

The bed could have been a bit more comfortable.

Hotel Chateau Perrache, set in a historic building, offers large rooms with modern bath facilities, easily reachable by train & tram, at the edge of the historic center and shopping areas. We stayed here for the third time in 2010 and enjoyed the friendly staff, good quality breakfast buffet.

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The location was such that to walk to the town one had to go through a major station.

Great location with onsite parking. Very central and close to the Rhone.

Nice personnell, good locatiom

no

The staff were helpful beyond expectation. The location is fantastic. We had a corner room and the view from every window was stunning. The decor is very stylish and the hotel has wonderful little rooms to sit and enjoy tea/cpfee or just to read or chat.

nothing

I stayed at hotel with a friend of mine. I had given my credit card information when I booked a room (16th of Nov.). We were asked to pay at information desk at hotel and my friend paid by her credit card. When I checked my credit card payment I saw that the room rate of 340 Euro was also taken from me. I have written to the hotel and waiting for reply.

Service was Exceptional Unreal Restaurant Romantic Great bar and Lounge English a non-issue (if you don't speak French) Very Comfortable

Room was a bit small and shower/tub was quirky but to be expected being used to American Hotels.

Interesting room layout, luxury feel and excellent location in the old town. Attentive staff.

Nothing comes to mind.

The staff are always helpful, this was the reason why I returned to the hotel.

The hotel was very convenient for public transport and when we got the car into your car park it was a great advantage to us.

Not able to pre-book a parking space in the hotel car park.

We booked Hotel Athena because we needed accommodation as close to the train station as possible. For this purpose the hotel was excellent.

The staff were not friendly - we asked whether or not the lady knew of a good place to eat close by and she gave us no advice at all.

This is the worst hotel among hotels I experienced. Especially, service staff is totally mess. I could got just one towel even though we are couple.

Public transport was easy from this hotel, staff very knowledgable, comfotable rooms and friendly staff and they tried to help striaght away.

I had an email advertising the jaccuzzi and sauna and then when we went to use it we didnt have access to the floor to begin then it was out of order which we werent told. our tv was not working when we arrived and we had to have two technicians come to fix it though they did straight away which was nice. then we asked about the city pass and they took 40mins to research it and then said they had run out of the cards. then we went to go to the blue elephant restaurant but were told you needed reservation which they should tell you at the desk when you check in in case you want to do so for another night. Also online it said there was a free shuttle to town but it wasnt free you had to take the bus.room service a bit cold on delivery.

It is located just in front of Big park. The park has zoo & botanical garden, both of them for free! Nice environment for walking & joging. (The location is bit far from city center for sight-seeing, but there is bus to access. )

The drainage of bath-tab was quite slow.

Location is perfect, close to old town. The size of room is very good. Breakfast was sufficient.

Parking can be a problem thus hotel has a garage at back street.

Le Phenix Hotel is well located, just in the older part of Lyon with all the bars, pubs and small restaurants. The rooms are big, well decorated, we had a great view on the river Saone. Breakfast was served in the veranda which was also nice.

Daytime staff very efficient; nighttime crew not intelligent or helpful. Room in good condition except for the bathroom counter top. Location is very good - especially if one is in Lyon on business.

Nighttime crew not intelligent or helpful. They had my room registered under my first name so visiting friends couldn't find me! Countertop in bathroom was disintegrating and basically disgusting. Shower excellent, however! Comfortable, large bed.

bathrooms need updating - they look old and worn out

Location was excellent for access to the suburbs where I was visiting friends and also for access to the shopping and centre.

Very basic- no lock on the bathroom door, no kettle in room.

Price of the hotel was reasonable. Close to market Halles.Close to station.

Lighting in the room was very dim. Not enough to read.The corridors decoration needs updating. Cost of breakfasst at Euro14 is high. On check out was charged for a drink I did not have from the minibar. Although this charge was removed the receptionist phoned the maid and told me "She confirmed you had a cola". An awkward situation I did not like.

Great indoor swimming pool; heated whirl pool area outside can also be used in winter - very special!

Limited opening time of pool area at weekends. No minibar in the room, neither tea/coffee maker.

Simply Staff and Spa

Renovations on the outside gave a bad 1st impression.

The hotel is well located, the price is nice for what it offers, rooms are quite big and quite comfortable.

The elevator is terribly slow, the parking in the hotel is out of order.

The hotel has a very good location,right next to the river,and is modern and comfortable.

Ridiculously overpriced breakfast and use of internet in lobby.

The room was compact, but very clean and very comfortable. The staff were friendly and helpful and the location made it very easy to explore Lyon on foot.

i liked the hotel place in the city , near to everything and didin't have to take metro or taxi .

room should be cleaner

Hotel person is very kind.

Excellent location, friendly staff, good breakfast, very nice room with excellent bed.

Excellent location for exploring the city - non-tourist area - parking facilities - excellent staff - comfortable bed - we have not had breakfast in the hotel (fabulos pàtisserie just in front of) easy to find (we arrived from Eurexpo)

It would be appreciated to have linens (sheeets) provided as well as duvets

Comfortable room, good breakfast, prompt taxi

Good breakfast buffet. Cheap underground parking very nearby. Very convenient and good value

The hotel is situated in a nice place, near the city center (close to a train station, close to the river). It is close to all city's sights but the place is quiet during the night time. My chamber was realy clean and comfort.

Good for the price, clean, checkin super easy, checkout too. Nice and helpful staff. Nice lounge/bar area. Nice buffet breakfast. Easy access via public transport, ideally in the center of the city.

Wifi spotty in the room, works better in lounge/bar area.

Room comfort

I was travelling by myself, so I would have thank a bit more of tourist advices from the staff at reception which I asked and I did not received properly. Also the area is ok, but if you arrive late at night and you came alone, and you are a girl it is a bit lonely (not 100% safe) street.

I stayed in room #1 - that was just great, silent and comfortable. Room has a pretty big terrace.

The building itself, the staff, the view.

all good.

nothing

Close to Metro, clean accommodation . Free Wifi

It was close to metro but we were harrased every time we left the front door - not pleasant at all. Room was very small - Aircon didn't work, when we reported this we were told that it didn't work when it was hot!!

Free non-alcoholic drinks in the fridge on every floor were a great bonus!

Charming hotel with friendly, helpful staff. Very clean and the sitting areas are adorable

Good location easy walking to the old part of town, you will not get lost and close to Georges where you must eat .......best part of going to Lyon