Lot more variety in the food to enhance the travel experience
Malfunctioning plane made us late…annoying
Mais opções de filmes em português.
Perfeito em todos os aspectos
Prós: "Smooth flight, staff very attentive, lots of great new movies to watch from"
Contras: "Staff kept reaching past me to shut my window without asking me first. Very rude."
Prós: "Crew amazing. Seats had enough legroom. Good was second to none"
Contras: "Embarque com finger e mais próximo do gate"
Contras: "The crew was good, but the attentiveness of the crew on the second leg was amazing"
Contras: "The flight crew and gate crew were the rudest I have seen in my entire life. They acted as if they were too good to acknowledge passengers and ignored the flight attendant light and other efforts to get their attention to ask a question."
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "Easy to check in, outstanding crew!"
Contras: "Old, old, old plane! :("
Prós: "I am a very tall man, 205cm, and I am always worried when I travel that I would not get the first raw or emergency seat. But Emirates always pays attention to my problem. And the economy class seats on Emirates have more leg rooms than on other airlines."
Contras: "I could not use the onboard wifi on the flight from Jakarta to Dubai (Boeing 777 300er) and from Dubai to Amsterdam (Airbus A380)."
Prós: "Everything else"
Contras: "The crew didn’t have me the right food"
Contras: "Crew can be more friendly"
Prós: "The options for drinks for this 13hr flight were great. The food was sufficient. The ride was smooth as usual."
Contras: "I know the crew gets tired too, but the whole crew shouldn't be tired and disappear all at once."
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Prós: "Not really Seat cushion hard ."
Contras: "Boarding disorganised..little management of the process"
Contras: "Flying on time"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Prós: "Flight attendants are very friendly, actually smile, rather than scowl at you, as so many of the American carriers do."
Prós: "No one gave me food. I pressed the button to request services, and had to wait for two hours until someone finally came and get me a drink (the flight was about 3 hours long). This was the worst flight experience that I ever had. Very bad."
Prós: "Tripulação e assento"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "Emirates perfeita"
Prós: "Food, and space"
Prós: "The flight"
Prós: "Comfortable seat, good service and food, and a very comprehensive on board entertainment selection."
Contras: "A lot of background noise when using the supplied headphones"
Prós: "Terrific food, not the same old stuff! Professional staff with a great attitude! A little extra legroom never hurts!"
Prós: "Embarque pelo Lounge é muito rápido"
Prós: "Flying on economy Emirates was a fantastic experience. It should be the industry standard."
Contras: "The entire experience"
Prós: "We got upgraded to business class--best experience of my life!!!"
Contras: "No one single thing was wrong"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Contras: "Flight from Chennai was delayed. So had a mad rush to catch the connecting flight to Seattle"
Prós: "Excellent service by staff.Food is superb. Overall happy experience."
Contras: "Very noisy for passengers sitting by crew area. Crew seats were used very frequently and every time it opened and closed it slammed waking up passengers."
Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."
Boarding was not very organized
Food was atrocious, flavorless and no spirits were offered. One positive note was the aircraft’s outside cameras. Those were neat
Voo com atraso, Equipe atenciosa. Entretenimento não se aplica. Tivemos problema com a liberação da bagagem, ficamos mais de uma hora na esteira à espera da bagagem sem nenhuma informação. O problema foi com a bagagem de todos os passageiros. Depois de uma hora e trinta quando formou-se uma enorme fila para reclamar as malas a bagagem foi lebrada. Até então nenhuma informação. Muitos passageiros habitantes de Munique foram embora e suas bagagens estavam na esteira.
Atendimento impecável da Lufthansa
Atendimento impecável da Lufthansa.
Crew was so warm! What a nice change .. wasn’t like that pre COVID even in business class Updated business class was nice although just a teeny bit tight … entertainment etc was good too. Only complaint is that my special meal was not accommodated. Post COVID the ONLY special meal enabled is kosher. We SHOULD have been notified of that. Honestly …
Prós: "Friendly and great service. Flight attendants like their job. Food was good. Flight on time"
Contras: "More legroom"
Prós: "La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno."
Prós: "Wine. Good movies"
Contras: "USB charging didn’t work. WiFi wouldn’t connect. Food was horrible. Cheap pasta. Flight attendants are just German, no warmth or connection, they just gave orders like we were employees. Will try to avoid Lufthansa in future if possible"
Contras: "I was charged $60.00 for luggage"
Prós: "Nada. Assento não reclinava"
Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"
Contras: "Boarding by rows would avoid people rushing to line up ahead of time."
Contras: "My only suggestion would be to include instructions on how to control the entertainment center and find things such as the headphones in the armrest."
Contras: "The comfort and the food"
Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"
Prós: "Do pequeno almoço"
Contras: "Os acentos"
Contras: "No LH flight details in the E-ticket from Dus. to Bkk. I have to contact Thai Airways for more details. Too short time for transited from Munich to Dus. and I missed flight, luggages didn't arrive with my new flight. Very very very bad experience with this booing by this website and I absolutely not accommodate with this web again."
Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."
Prós: "Smooth flight"
Contras: "Weird plane noises (typical of older Airbus planes)"
Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"
Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."
Prós: "A comida e a disponbilidade da tripulação."
Contras: "O atraso de uma hora!"
Prós: "A disponibilidade da tripulação"
Contras: "Do atraso que já não permitiu, que durante a escala visitasse a cidade de Munique."
Prós: "The crew was very thoughtful. Again, a smooth descent into Dublin.-"
Prós: "The food and the smooth descend into Munich."
Contras: "The delay on embarking into the plane. Stayed on the bus, in from of the plane for about 15 minutes and I thought I was in an sauna. and on the departure was delay for about 15 minutes . The crew was OK but nothing out of the ordinary."
Contras: "It was a horrible experience. I was trying to check in a few hours before my flight, and my reservation just vanished. I was on the phone with VAYAMA twice, and both times they were extremely unhelpful and one of the times just very very rude! I will not be booking with Kayak again."
Prós: "Food excellent. Cabin crew friendly and professional. Also very attentive."
Contras: "Cabin got warm at the end of flight. And because I am usually cold, I can only imagine how warm others felt"
Prós: "The crew and amenities are excellent!"
Contras: "Economy space is really tight."
Contras: "Temperatura da cabine muito fria durante todo o voo"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"
Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."
Prós: "The airline crew was responsive and professional. The flight was also very smooth."
Contras: "The boarding process was like a buffet: first come first served."
Prós: "Good crew, very polite. Good ambient temperature on the plane. Food was good."
Contras: "Paid WiFi didn’t work for half the flight. They should post a map with when it works (above which countries) as apparently it’s a licensing issue."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."
Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"
Contras: "Comida e espaço da aeronave"
Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."
Prós: "The crew were friendly and helpful. This plane was bigger and had more space for our legs and our carry on bags. It was nice to be offered a free sandwich and drink. Everything was clean."
Contras: "We didn't like the sandwich and our flight was about 30 minutes late. The magazines in the seat are just shopping and not interesting."
Prós: "Boarding was fast and the flight attendants were very helpfu"
Contras: "My baggage didn't come on time. I have to stay at the airport for additional 3h"
Prós: "Friendly cabin crew."
Contras: "Sem entretenimento a bordo"
Contras: "Demora na retirada de bagagens"
Evitar escala em amsterdam
Aeroporto de amstedam colapsou Evitar
O atendimento foi ótimo, seja no embarque seja no avião, todos muito atenciosos...
Voo atrasou uma hora para aguardar passageiros em conexão.
Tenho necessidades especiais de alimentação (doença celíaca) e fiquei com pouca opção para o lanche a bordo no trajeto Amsterdão/Lisboa.
Fui muito bem assistida, principalmente pq antes de voar eu despenquei da escada rolante e recebi uma assistência incrível. Mas a comida e a variedade de filmes muito ruins.
Listening covid restrictions and following them is completely nonsense. Avoid touching others? How when plane is full and everybody who pass around touchs me. Keep distance?? How???? Avoid walking in the plane but also wash your hands regularly with soap and water? How? I should avoid walking but at the same time you want me to wash hand regularly? It means i have to walk up and down. What is regularly for you? Every 15mins? Every hour? Every day? It is so stupid what you are telling that my brain stops to work.
Contras: "Friendlier crews"
Contras: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."
Prós: "Absence of food"
Contras: "In flight service"
Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"
Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"
Contras: "Nothing. Flight was amazing"
Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"
Prós: "Usual faultless KLM experience"
Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"
Prós: "Flight and the crew!"
Contras: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"
Prós: "Customer care was super supportive"
Contras: "Inflight sandwiches"
Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."
Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."
Prós: "Excellent crew, good food & movie selection."
Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."
Contras: "Tudo tem que ser melhorado"
Contras: "Flight got cancelled"
Prós: "very nice crew"
Contras: "my bagfage was lost"
Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."
Prós: "Refeições de alto nível"
Prós: "Crew were great"
Prós: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Contras: "Food quality was not so good."
Prós: "Friendly crew"
Contras: "KLM lost one piece of my luggage"
Prós: "Seat was good"
Contras: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"
Contras: "Acomodação na área econômica, espaço entre as poltronas."
Prós: "Good for both."
Contras: "Bigger seats."
Prós: "Filmes à disposição"
Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."
Prós: "Crew was great and professional."
Contras: "Entertainment controls were outdated and confusing to operate. There were no charging ports."
Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"
Prós: "Lovely crew, very helpful"
Prós: "Seating is tight. The crew was great !"
Contras: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."
Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"
Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"
Prós: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Contras: "Transfer point needs upgrade."
Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"
Prós: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Prós: "Very pleasant, professional crew"
Contras: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Prós: "The staff tried to help me when it was evident we would not arrive on time"
Contras: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Prós: "Arrieved on time!"
Contras: "Dem entretenimento"
Contras: "Ter que caminhar muito no chegada ao Galeão"
Contras: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Last minute gate change at Charles de Gaulle, required me to walk further to alternate gate for my flight to Punta Cana.
Adorei a companhia é super recomendo
Se puder dispor de alguma grana, pague pelas poltronas em duplas, se estiver acompanhado é o melhor, para evitar o estresse de levantar para um banheiro no meio da madrugada
Prós: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Prós: "Very friendly crew"
Contras: "In-flight system had some errors"
Contras: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."
Prós: "Crew was attentive. Timings were spot on."
Contras: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."
Prós: "Tripulação excelente."
Prós: "Well trained, professional, highly efficient flight attendant, and what is more important, in good mood during the whole the flight"
Contras: "The mobile application Air France didn't know the city or airport Dubai. Often same thing happens on the android application work Sheremetievo airport in Moscow"
Prós: "The entertainment options were great."
Contras: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."
Prós: "Crew was very friendly and seat in KQ is super comfortable in Business."
Contras: "Boarding clusterf..."
Contras: "Couldn’t understand announcements"
Prós: "Food and drinks very good"
Contras: "In economy class the movies unable to listen to with ear buds. Bring my own next time."
Contras: "Too much time spent at boarding. On luggage missing."
Contras: "boarding wasn't good."
Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."
Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"
Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."
Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"
Contras: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"
Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."
Prós: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Contras: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Prós: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Contras: "Business class seating on the AirBus 318 is very cramped."
Prós: "Flight on time"
Contras: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Contras: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Prós: "That I was able to sleep a bit on the flight - and that we gained an hour."
Contras: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."
Prós: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Contras: "Nothing to complain about."
Prós: "Modern aircraft with power, big screens etc"
Contras: "Teenage crew, poor service (not even water brought on request, all "self service" at back of flight, and not being allowed a second drink with dinner), poor language skills (crew not very helpful when 2 hour delay meant I could miss connecting flight, suggesting I "walk fast")."
Contras: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"
Prós: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Contras: "Nothing to like"
Prós: "The staff was very nice and friendly"
Contras: "One hour delay without any information on embarking and another hour in the plane before departure"
Contras: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."
Contras: "Please see comments above about this flight."
Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."
Contras: "The flight was late, real late."
Prós: "The space and the people"
Contras: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."
Prós: "Staff was nice"
Contras: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies. The seats in front of us reclined so far that I couldn’t do anything but stare at the back of the seat anyway."
Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."
Prós: "Flight was only 50% full. Room to spread out."
Contras: "Leg room cramp. Flight arrived late as a result missed connection home."
Gostei do serviço de bordo ,mas as comidas deveriam ser melhores
Gostei do atendimento no balcão Checkin rápido e aberto cedo Voei com cia aérea parceira
I was forced to fly on Copa rather than Avianca because they did not have any other flights to Bogotá. How is it possible that a Colombian airline could not offer another flight to the capital city of Colombia? Ridiculous
Prós: "Nada além do que um serviço justo e honesto"
Contras: "Inclinação das cadeiras, algum serviços de bordo e seguir protocolo de distanciamento das cadeiras, neste momento de pandemia."
Contras: "Bagagem de mão..."
Prós: "Crew was nice and organized, easy check-in."
Contras: "Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!"
Prós: "Assento confortável e espaçoso. Voo pontual. Tripulação atenciosa"
Contras: "It was 1.5h late"
Contras: "Flight was an hour late. Should have boarded 30 minutes earlier!"
Contras: "Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back)."
Prós: "Flight was good"
Contras: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"
Contras: "Que funcione Latam Enterteinment o tenga pantalla de entretenimiento"
Contras: "Avoid delays and communicate better about the delays"
Contras: "Non free entertainment"
Contras: "The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving."
Prós: "The seat isn't confortable. The head rest isn't adjustable. The power outlets was not working at all."
Contras: "Better seats with adjustable head rest and functional power outlets."
Prós: "Crew was helpful and charming. 10 out of 10."
Contras: "Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area."
Contras: "Espaço da poltrona"
Contras: "A Gol demora demais pra fazer um embarque no Galeão. Precisa ser mais criativos, proativos e previdentes."
Prós: "Buen servicio en gral."
Contras: "Si. Podría haber entretenimiento a bordo."
Prós: "Airport attendant spoke English well and it was easy to understand instructions and updates. Courteous and patient."
Contras: "nothing crosses my mind now."
Prós: "I enjoyed my seat!"
Contras: "They could have started boarding on time."
Contras: "Entretenimento e comida"
Prós: "A tripulação era bastante atenciosa e o app gogoinflight funcionou bem."
Prós: "On time Had a hard time trying to check in online. Crew was extremely helpful"
Prós: "Pessoas super simpáticas e muito atenciosas. Espaço gigante para as pernas na fileira de emergência."
Contras: "Opções de alimentos a bordo."
Contras: "Nada pra reclamar."
Prós: "On time"
Contras: "Este vôo tem atrasado sempre."
Contras: "Este vôo tem atrasado sempre."
Contras: "Este vôo tem atrasado sempre."
Contras: "Flight delayed 3+ hours due to Boeing issue. There needed to be some sort of assistance. We were offered access to the GOL lounge without asking, which was welcome, only to be refused when trying to enter. The attendant was not helpful, in fact rather negative and condescending. Not supportive."
Contras: "Serviço de bordo. Pedi um item do cardápio pago, meu vôo estava no horário indicado pro item, mas o item não foi embarcado!"
Prós: "The trip is very fast"
Contras: "I sleep in few time"
Prós: "Avião novo; bom atendimento; lanchinho super legal (integral)."
Contras: "Poderia ter sido mais pontual. Mas acontece. Estou regressando ao Rio, e está atrasado de novo! Ou seja, vou chegar mais tarde no Rio do que o esperado! Rio é perigoso."
Contras: "O embarque. Quem chegou atrasado cortou a fila num escaninho que já estava desocupado"
Contras: "Pego esse voo uma vez por semana e ele sempre atrasa quase 2h! Por que a Gol não muda logo o horário dele para as 20:15h que é a hora que realmente tem decolado? Embarque muito demorado e quente no finger de acesso."
Prós: "Voo sempre atrasa"
Contras: "Que melhore o lanche"
Prós: "O voo em si foi tranquilo"
Contras: "Atrasou 90 min a decolagem e o embarque foi muito demorado e num finger sem refrigeração (um verdadeiro forno)"
Contras: "O pouo em Vitória foi péssimo"
Prós: "Punctuality. Safety"
Contras: "Bagage delivery was a bit slow."
Contras: "Despacho de bagagem poderia ser mais fácil para quem está usando cartão de crédito smiles para isenção de mala, demorou um tempão para despacharem minha mala nessa condição"
Contras: "Atrasos em todos os trechos. Cheguei às 03:10 da manhã!"
Contras: "Empresa atrasa o voo, nao providencia Hotel e nos dá um voucher pra almoçar em um restaurante que ninguém comeria se fosse pra pagar. Comida simplesmente horrível."
Prós: "Cabin crew amazing"
Prós: "Do entretenimento (filmes)"