Pesquise passagens aéreas baratas para Cartagena Rafael Nunez (CTG)

No in-flight entertainment so very boring

The crew in business class was very good and attentive. The meal was very good; I enjoyed the wine served. The hot towel and the warm snack provided was a nice touch. The seat was comfortable.

The foot rest on the seat was pretty poor.

The crew was attentive & good; my meal was good and I enjoyed the wine served. my seat was comfortable to sit in.

For business class, I expected my seat to recline more. The footrest didn't extend much, and it wasn't really conducive to sleeping... my feet/legs were very uncomfortable. I expected better than that. Also, I tried to use the entertainment screen & it didn't work well; then it froze & wouldn't work at all.

I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.

I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.

The crew in business class was very good and attentive. The meal was very good; I enjoyed the wine served. The hot towel and the warm snack provided was a nice touch. The seat was comfortable.

The foot rest on the seat was pretty poor.

Muy mala atención

Poor costumer service . Luggage was wet . All of the clothes ruined

Un vuelo donde lo bajan a hacer 2 veces migración , aviones incomodos y pésimo servicio abordo

The crew was excelent

The fly was delayed.

Staff and crew very nice and professional. Aircraft clean and apparently well-maintained.

Staff and crew very nice and professional. Aircraft clean and apparently well-maintained.

Nothing

It was nasty, disordered. Bad experience

Flight attendants were very polite and the personal entertainment screens were great!

The service is very good and the personal was so nice

A bagagem (uma mala e uma bengala) foi extraviada. A LATAM conseguiu perder uma mala em um voo direto (sem escalas) entre Vitória e Guarulhos. Possuo viagem no próximo dia para o Israel.

Pontualidade

Sem Wi-Fi

Good service

The same. It was the same plain

The service is very good and the personal was so nice

3 cancel flights

The crew was excelent

The fly was delayed.

Todo muy bien gracias muy profecionales.

They served a meal and the seats were very comfortable. They also offered an individual tv with entertainment.

The same. It was the same plain

Good service

The service is very good and the personal was so nice

Que o avião não caiu. KKK

O que não gostei foi o fato que de comprei uma passagem a mais, no mesmo voo e mesmo dia, e infelizmente não consegui nem adiar e nem cancelar o voo. Liguei 4 vezes e só na ultima me responderam que custaria U$ 150,00 tanto para adiar ou cancelar. Uma passagem que custaria U$ 174,00. Muito ruim a negociação e era com uma agencia canadense.( Flight work). E eu que pensei que só brasileiros e que gostam de levar vantagem, na realidade, a sensação era que não queriam negociar. Outro problema foi que quebraram minha mala e ate agora ninguém entrou em contato para o reembolso.

Excelente

Nada

On time departure and early arrival. Smiling and friendly crew. Excellent airline.

Waited 30 minutes onboard at the gate before departure in a VERY hot plane. We were traveling with a 6 year old, and there were only 3 kids movie choices.

I had to call their reservation center three times in order to receive an electronic ticket. The last call at the checkin counter. I finally receive it 1 hr before ETD.

No in-flight entertainment so very boring

Nothing

Took forever to check in even though I got to the airport well ahead of time. The self check in stations were not working. The flight was delayed for 2 hours

They served a meal and the seats were very comfortable. They also offered an individual tv with entertainment.

The flight attendance was excellent. The food was ok

Very good cabin attention, seats confortable enough, airplanes well kept.

Was told that I will pick up my luggage in Lima, my final destination, but in reality I had to do it in Cusco, one of my stops, no person from Avianca anywhere to ask, had to carry it with me to be checked in again next day.

More of the same. Because of all the initial buffonery when we get to the gate for the connecting flight they us that my wife didnt have a seat and the flight was full.

Poor costumer service . Luggage was wet . All of the clothes ruined

Muy mala atención

Excelente

Nada

The service is very good and the personal was so nice

Flight attendants were very polite and the personal entertainment screens were great!

Nothing

It was nasty, disordered. Bad experience

Pontualidade

Sem Wi-Fi

O lanche estava uma delícia, o café quentinho e foi bom o atendimento na hora da comida.

O voo atrasou 2h, uma das aeromoças não era nada cordial e o pior de tudo era que a aeronave era muitíssimo velha. Borda da janela quebrada, mesinhas quebradas e o avião não estava limpo.

Nothing

The fact that Avianca Brasil and Avianca Are to different companies and they do not respect the status of Avianca flyers. Thumbs down

Airplane was clean and New.

Only 4 bathrooms 2 in each isle and one of them in the middle of the flight stop working causing long lines.

O embarque atrasou mas foi eficiente, não posso dizer o mesmo do check in.

O voo atrasou e o check in foi muito confuso. Os atendentes do check in mudaram a fila e algumas pessoas que estavam mais cedo no aeroporto acabaram ficando atrás de quem tinha recém chegado, o que foi muito injusto e desrespeitoso com quem acordou cedo e se deslocou rápido ao aeroporto para ter tempo para despachar mala e embarcar com tranquilidade.