Pesquise passagens baratas para Aeroporto de Xangai-Pudong

Prós: "I like the service in the flight"
Contras: "Connection to other airlines and at different terminals with taking luggage around was horrible with all flights cancellations"

Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."

Prós: "Easy and efficient boarding process, great Tv episodes selection"
Contras: "Staff was slow to remove plates after eating"

Prós: "Everything was great"

Contras: "Delayed by 1 hout"

Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"

Contras: "Food was just not that great. Too many peppers in everything!"

Contras: "Nothing! Everything was great! It if was free that would be perfect!"

Contras: "Delays twice which cost me lots of stress and taxi $"

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Prós: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."

Prós: "Servico espetacular"

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Prós: "Great service from all staff ,"
Contras: "Nothing"

Prós: "The crew was attentive and polite. The flights were on time, and the entertainment options were good. The Doha airport is quite nice, with many eating and retail options. although everything is very expensive, even by airport standards."
Contras: "My wife and I personally don't mind a selection that leans heavily toward Indian food, but I imagine others will not. The main courses were mediocre and the "sandwich" offered between meals on the 13+ hour flight was cold, soggy and inedible. The seats on our A350 were hard and not very comfortable, and the recline function was difficult to operate. Security at the Doha airport was confusing. We had to go through 3 separate checkpoints for our transfer, each with different rules and procedures. The final check at our departure gate was the worst, with impatient officials giving hurried instructions in heavily-accented English, and scolding if passengers didn't understand. I was sent back through a second time to remove my camera from the bag (and to be scolded by the agent), and was patted down a second time coming back through the x-ray, which had green-lighted me both times. It made me wonder if this was a reaction to the extra scrutiny that Arab passengers receive from our airport security in the USA."

Prós: "Our flight attendants were all amazing, but especially Joanna!! She was outstanding and went above and beyond to assist us in every way possible!!"

Prós: "Good movie selection, very friendly crew"

Prós: "Quick"

Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."

Prós: "Went out of their way to be helpful"

Contras: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."

Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"

Prós: "comfortable seats good service"
Contras: "nothing"

Prós: "Plane was excellent"
Contras: "Original schedule was changed from Sunday departure to Saturday without notifying us resulting in a 12 hour stay at Philadelphia and a one day loss of our scheduled trip. So far no explanation from webjet."

Contras: "Bad app don’t trust"

Prós: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Prós: "Great flight. Everything was good. The only very small issue is hey offer WiFi but even if you pay the allocation of data make you feel like you living in the 1990. 10 meg free and 300 meg for a whole flight is a complete joke, especially for USD 30. They could manage protocols but give a reasonable service."
Contras: "WiFi"

Prós: "Generally courteous in-flight staff"
Contras: "Checking in, they asked for certain number of miles to upgrade. I offered it. Then at the last minute they came and said their system didn't accept American moles. For a daily if their system, they denied service to passenger. This is the second time with them. Last time when another airline missed connection and this time a ticket that I purchased. Doubt if I would, again."

Prós: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Prós: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"

Prós: "smooth and on time with efficient service."

Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"

Prós: "Nothing"
Contras: "Everything"

Prós: "Crews behavior was amazing"
Contras: "Menu/food Less choice"

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."

Prós: "Every thing"
Contras: "Nothing"

Prós: "Actually I can't even explain everything is good"

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Contras: "No WiFi"

Prós: "Entertainment"
Contras: "Food"

Contras: "Crowded flight, late departure."

Prós: "Nada"
Contras: "Desmarcaram o voo na hora e nos deixaram atirados no aeroporto por 12h em filas intermináveis, sem ninguém para explicar nada, sem comer nada, sem nenhuma consideração com ninguém! A pior viagem da minha vida! Qatar Airways é um lixo!"

Prós: "Great personnels!!"
Contras: "Overall nothing but great Service!!"

Prós: "When we flew into Melbourne it was not a happy experience. Seats were cramped and arm rests wouldn't raise. The flight out, even though on the same model plane, was better. There was more room and we could raise the arm rests. For a 13+ hour flight that makes a big difference."
Contras: "Because the tickets listed the same type of plane in both the bad and not so bad flight, it is very hard to know what we're going to get. I'd love to be able to plan to avoid the bad experience, but if they use the same plane in two configurations, there isn't enough information to do so."

Contras: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"

Prós: "Nothing."
Contras: "Was denied boarding."

Prós: "Good staff and service"
Contras: "Require more leg room"

Prós: "Cleanliness. Safety. Friendly."

Contras: "Conforto"

Contras: "O espaço entre as poltronas"

Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."

Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"

Contras: "Baggage was extremely delayed. Boarding and take off were delayed too"

Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."

Contras: "Meu voo atrasou e acabei perdendo a minha conexão."

Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."

Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"

Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."

Prós: "Yes crew was great"
Contras: "More leg space"

Prós: "The landing was super smooth! Compliments tip the pilate:-)"
Contras: "N/A"

Prós: "Nice short flight, crew was nice."

Prós: "Nice comfort plus seat. Nice host staff"
Contras: "Timeliness"

Prós: "Inflight entertainment was great. Movies, games, moving map. Best I’ve ever seen in main cabin for free."
Contras: "The seating was too cramped. It’s extremely uncomfortable. Seems tighter both on knees and elbows."

Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."

Prós: "embarque rápido. avião moderno."

Contras: "Atraso de mais se 6h."

Contras: "It took longer to get from nyc to dc that it did Venice to NYC. Horrible....got home at 2am"

Contras: "KLM staff at Schipol Airport in Amsterdam was rude and unprofessional. I will not fly with KLM again."

Prós: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Contras: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."

Contras: "No food on board and we were hungry"

Contras: "The food not so much breadddd"

Contras: "The check-in process was abysmal. The crew gave poor guidance delaying my ability to check in my bag, then refused to check it. They then told me to cancel my skymiles flight and purchase a new ticket. I was able to check my bag at the gate. Show up 2 hours before to account for their incompetenc"

Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."

Prós: "Embarque no horario"
Contras: "Comodidade"

Prós: "The service on plane was great and so was the opportunity to check luggage, although I was happy I didn't have to."
Contras: "Boarding from DTW to LAX, we had to stand for a long time on the jetway and it was really cold. It was the holding place after they checked my ticket. Otherwise, it was a great experience flying Delta."

Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"

Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."

Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."

Contras: "No room to move very cramped"

Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."

Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"

Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"

Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."

Prós: "Great staff and they worked hard to make the flight comfortable."
Contras: "The seats are small and the plane feels like a Sardine can."

Prós: "Friendly staff"
Contras: "Cramped seats"

Contras: "Old plane"

Prós: "Quick"

Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"

Prós: "Sat with family."
Contras: "Completely full flight. Had to check our bags. Rough landing."

Prós: "Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai."
Contras: "2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed."

Prós: "Tripulaçao de cabine jovem e atenciosa."

Prós: "I arrived safely."
Contras: "We all were bused to the plane. And we all had to stow our carry on bags with checked luggage."

Prós: "From check in from Delta App till receiving luggage, very smooth and painless process. Thank you!!"

Prós: "Everything!"
Contras: "It was perfect, left on time, arrived early!!,"

Contras: "Assentos tão estreitos que passageiros ficam ombro a ombro e pernas pressionadas pela poltrona da frente."

Prós: "Tripulação simpática"

Contras: "Tela do meu assento estava com problemas"

Contras: "This was one of the worst Lufthansa crews. You could not pay them to care. Many years of flying LH this is the first time I encounter such poor service."

Prós: "Crew was fantastic!"

Prós: "Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding."
Contras: "See above. I will only buy further tickets directly from airline"

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Contras: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "Seats were good, flight attendants cordial."
Contras: "It took forever for the passengers to get on the plane and seated for us to take off so we left late. We arrived late in Munich so I had to practically run to my next flight. Thankfully was in the same terminal."

Prós: "More leg room"
Contras: "Leg room and bigger seats"

Prós: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"

Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Prós: "Tudo foi bom"

Contras: "As refeições."

Contras: "Lufthansa lost my luggage. Still waiting in my hotel."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "I like the cree"
Contras: "Nothing"

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "Everything"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "Flight crew and airport crew very helpful ,"
Contras: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Prós: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Contras: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."

Prós: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Contras: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Some how i ended up in the "small child zone", The crew was very kind and moved me to another aisle seal towards the front of the plane. Crew would come by with liquids quit often, The food was very good quality. huge selection of entertainment options."
Contras: "A very long wait for luggage, That may have been the fault of the airport."

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "The staff was friendly, the seats were comfortable, and the price was perfect."
Contras: "The breakfast was terrible and the dinner was barely better."

Prós: "Luthansa flight was very good. On time, and best quality"

Prós: "Everything was great overall. Flight wasn’t full, so I had some nice extra space for the long flight."
Contras: "Sat on the tarmac for two hours before take-off due to snow and ice. The flight itself was fine. Deplaning in Shanghai sucks. Economy class had to wait inside the plane while business class was let out and shuttled first because the plane parked out away from building and we had to walk down steep stairs and then ride a shuttle bus to the building."

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Prós: "overall experience is great"
Contras: "seats would have better"

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Contras: "No leg room! At all! My knees started hurting from touching the seat in front of me. Please fix this!!!!!!!!!!!!!!!"

Prós: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Contras: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Prós: "Online check in worked well through app."
Contras: "If you leave something on the plane, don't expect for it to be handed in. My iPad disappeared on the flight. The woman at the boarding gate in Bham kept shouting at everyone, she was really rude, both flights were late taking off."

Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."

Prós: "Todo o serviço de bordo funcionou muito bem. Os alimentos estavam muito bons!"
Contras: "O assento da Classe Economica poderia reclinar mais."

Contras: "There was no food included, although the flight wasn't low cost, we didn't even get drinks, not even water. We asked for a glass of water from the crew, but they were busy selling the food and forgot about us."

Prós: "The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem."
Contras: "The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?"

Contras: "My passport was stolen on the overnight train I took to get to the airport. It wasn't until I was off of the train that I went to grab my passport and credit card and realized my tiny little purse was gone. I had to rush to the US Embassy, get a new passport, and then rush back to the airport. I didn't arrive until 40 minutes after my flight had left and I was a nervous wreck. Unfortunately Lufthansa staff could not care less. The guy at the ticket counter even looked at my new urgent passport that had the issue date listed as today, so clearly this all had just happened as it was only 10:50am still. What did Lufthansa do? Well they told me if I wanted to fly out the same day, I would have to pay 2700 Euro additional! My jaw dropped and then he said I could fly out tomorrow for an additional 675 Euro instead. I was still in shock as I felt like I had just been taken advantage of with my stolen passport and credit card and now it's happening again. I asked if there was any way he could find something cheaper and he said that I paid so cheap for this flight that I would need to speak with the agency I booked with to help me out more and then he dismissed me. Let me have you know that I booked this fare during an amazing sale that Lufthansa was having and I booked it directly through their website and now it was being held against me. There was no offer to pay something like a $200 change your flight fee. Instead he let that plane leave with an empty seat because I didn't have the 2700 Euro to pay him. Here I was, alone, nervous, in a foreign country, and I had to get my thoughts together the best I could and I immediately started looking up my own flights. I ended up having to book a flight with a different company and just forfeiting any kind of credit that Lufthansa would have applied to their overly exorbitant priced flights. Good job Lufthansa for being the worst customer care service I have ever experienced... and I have flown over 20 airlines and over 100 flights."

Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "Services is good ."
Contras: "Food can be better"

Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."

Prós: "Crew were excellent"
Contras: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "very nice crew"
Contras: "my bagfage was lost"

Prós: "Boarding was quick and flight was calm"
Contras: "The coffe and breakfast."

Contras: "KLM crew exceed our expectations"

Contras: "I congratulate the KLM crew!"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Contras: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Prós: "Refeições de alto nível"

Prós: "Great plane and staff"
Contras: "Delayed"

Prós: "Seat was comfy and spacious for economy class"
Contras: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Prós: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contras: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "My seat"
Contras: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Prós: "Nice aircraft"
Contras: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Prós: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Contras: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contras: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Good comfortable seat with extra leg room. Pleasant crew."

Prós: "Efficient boarding system, clearly signposted. Professional staff"

Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Prós: "Tripulação"

Contras: "Still waiting to board after missing this connection had to be booked on another airline"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "punctuality of boarding and flight time"
Contras: "attitude of crew in business class: no sense of true hospitality"

Prós: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Prós: "Comfortable and well laid out seat area"
Contras: "Food was a little substandard for business class"

Prós: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Contras: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Prós: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Good service onboard, good food. On time."

Prós: "Nothing really"
Contras: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Tripulação"
Contras: "Tudo"

Prós: "Bom atendimento, pontualidade e preço justo"
Contras: "Distanciamento social entre os assentos"

Prós: "nada a destacar"

Prós: "A Tripulação atenciosa"
Contras: "Comida"

Prós: "Rapidez no embarque e organização"
Contras: "Entretenimento no voo. Não tinha."

Prós: "All good"
Contras: "To drop the bag was very messy"

Contras: "the cabin and seats are old and seems dirty"

Prós: "Crew was good"
Contras: "Seat not comfortable"

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Contras: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Prós: "Nada"
Contras: "Cadeira, comida etc."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Contras: "Embarque em Manaus"

Contras: "Bad"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Contras: "Companhia sem serviço de bordo. Cobra por tudo e com preços absurdos. Péssima companhia. O máximo que oferecem é uma água ."

Prós: "Da tripulação"
Contras: "A aeronave não tinha entrada usb para carregar o celular, sem o celular não tinha opção nenhuma de entretenimento, deveriam colocar disponível pelo menos umas revistas. A comida, só tinha a opção de um biscoito ruim, achei péssimo."

Prós: "A comida Latam é muito gostosa e boa"

Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"

Prós: "Gentileza da equipe de check-in e tripulação, conforto da classe executiva."
Contras: "Desembarque remoto é sempre mais lento."

Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Contras: "Cadeira dura"

Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Prós: "O embarque foi rápido e a decolagem aconteceu no horário."
Contras: "Espaço entre os acentos. Não poder escolher o acento durante o check-in, é ruim."

Prós: "Not much I can think of"
Contras: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"

Prós: "Everything is amazing"
Contras: "Everyone"

Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Prós: "yo tenia comida kosher y no me la dieron"

Contras: "Tenho 70 anos e a aeromoça não me ajudou a colocar a mala no local adequado. Era uma viagem de 8 horas e eu precisava de coisas que estavam lá dentro. As janelas azuis prejudicam a visibilidade. Pedi café e eles se esqueceram. Uma das vezes que pedi água, não fui atendida.Levantei me e fui pegar."

Prós: "Muito.bom"

Prós: "Vôo bem tranquilo"

Prós: "Cheguei vivo."
Contras: "Comida ser fornecida sem custo adicional."

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Voo no horário e sem alteração de portão em cima da hora."
Contras: "Empresa serve apenas água. Qualquer outra coisa, tem custo adicional. As luzes internas do avião estavam com falhas, piscando intermitentemente, me causando um certo temor."

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Prós: "The leg place and reclining chair"

Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."

Prós: "Pontualidade, organização e cordialidade dos funcionários"
Contras: "O desembarque em Brasília"

Contras: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Contras: "The temperature should be a bit warmer"

Contras: "Offer refreshments"

Prós: "Voo normal"
Contras: "Saber antes do voo se teria serviço de comida a bordo pago ou não. Liberar as bebidas (refrigerantes e sucos) sem necessidade de pagamento."

Contras: "Food"

Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"