Hotéis em Xangai

Staff was discourteous , they intentionally tried to push a bad quality small room to us . When we bluntly refused to accept the small room, and told that we would not stay in this property, they offer other better room, however still on lower floor . Overall a good property but extremely bad employees attitude, pushing bad rooms 1st to customers. Not expected from such chain of hotels

Location and good customer service

Nothing

Convenience to shopping and food.

Great location. Spacious and very comfortable room. Staff was very helpful.

The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.

That I could hear my neighbors making the most wonderful sounds :)

No, also the river view was lovely

Comfortable bed and the room is clean. Staffs are friendly too.

If the hotel is located in PuXi whould be better.

I had a very pleasant stay, staff was very friendly especially on Horizon club. My dining experience at Nadaman was execellent mainly due to staff.

Very good swimming pool, good breakfast of Western style

The rooms need reparation

Location, service and friendly staff was very outstanding. Communication was excellent. I would highly recommend City Hotel Shanghai to friends and family. I would like to return to Shanghai one day soon and would certainly stay at CHS/

I didn't like the fact that I wasn't able to stay longer!!

The decor and artwork of the rooms was very stylish and comfortable, and quite avant garde

Noise from traffic

Nice design, good concept that try to present art and culture of old shanghai by renovate the old building. well trained staff ! they all can speak english well and helpful.

So plain breakfast and less choices. Just like continental breakfast that is not the concept of the hotel. they can do better than this by serving gourmet breakfast as the price for room is not low. By the way, the toilet in the room could not be flushed on the last day. One last thing is the payment. I did book with booking.com with USD but the hotel would charge in RMB. this amount converted to my currency in thai baht will have about 10-15% different even I paid by credit card. the hotel could do nothing and insisted that they could charge the card only in RMB currency ( that the amount is higher than USD ).

good service.

All the staffs were excellent

Nothing

The decor throughout the hotel is luxurious. The Art Deco room was very comfortable and more than met my expectations. The bathroom was huge and extremely well appointed. A lot of thought has gone into providing "nice little touches".

Although there are designated smoking/non-smoking areas in the restaurant, I did find the smell of smoke unpleasant.

Very attentive staff

Difficult location from which to find taxis

If you want to use subway, its one block away. Shopping is right in front of hotel.

I really like the door guy, he new my friends name, even though he had not stayed in the hotel for 9 months. All the staff was friendly and the location was perfect.

Location

A beautiful, luxurious room.

1 night stay before heading to Beijing.

Great facility and restaurant. The hardest bed on which I have ever slept. Very uncomfortable. Like laying on a flat board.

The room smelt a bit like humid carpet. I missed having a small coffee/tea station in the room.

Luxury and Class

Nothing

Very professional English speaking Staff, Great rooftop Bar, Perfect location, Beautiful Luxurious, large rooms with all Amenities, and great views.

should be free no $21/day

- Good breakfast selection

Oldfashion shower

Very central location, polite staff and the view of the city. I always feel safe in this Hotel.

The front staff was very helpfull. they work dard to understand the guests requests.

The internet business office. You should drastically improve it or get rid of it altogether. It is unbecoming of you.

nice location, nice and friendly stuff, everything you need can be found in the surrounding area, easy to communicate in english language which is great for a hotel in china

The rooms were great. Very modern and clean. The staff was kind, and most spoke enough english to be helpful. Overall, I thought it was a great value!

Location only

Staff doesnt know how to welcome or talk politely.

the location, the staff and the amenities, most of all the hotel is very modern

there was an odor emitting from the bathroom and the water was blue and rough. needed bottled waterto brush teeth

View from window

For check-in they required a deposit (extra to room charge). In receipt the currency is not indicated (USD or RMB?)

location

facilities are pretty old

Price for hotel was awesome. Also, everything is really nearby

Deposit at the check-in, it's really expensive. USD 250.

Location is the best in Shanghai tour. Close to Nanjing East subway station(Line 2, Less than a block away from the Bund boardwalk (to see Pudong skyscrapers). Restaurants, Shops and stores all in walking distance. Excellent bathroom.

Not many staffs can speak English.

This guest did not leave comments about this hotel.

Location is perfect (hotel entrance just on Nanjing road) , free internet 24 hour

Location right on the shopping district downtown. Really fashionable hotel.

Asked for a non-smoking room but got a smoking room and were unable to change. The front desk was really rude and unable to explain the priceI, which for a start was not the same as on Hotel.com´s webpage. In my room you could hear the honking of the cars all night. Room was a little run down and tv channels were not installed correctly, hence could not see any tv. Almost only Chinese tv channels. Would recommend hotel Howard Johnson, Shanghai Plaza 100 m from this hotel. Better service, better breakfast, better rooms and better pool and gym section.

Very good location, no problem with early check in . You can take the subway (metro) from the airport (Line 2) to the hotel door (People Square station).

Safety is poor. Anyone can access the elevator. No security and no need to use the room key to get the lift.

The hotel was clean and the staff was very friendly. Was upgraded on check-in to a Suite. The room was in good condition with plenty of room. I would stay there again.

Nothing I didn't like, Maud provided cplimentary bottled water daily which was nice.

We stayed at this hotel only for 3 days, at the door you are welcomed by many belman and doors are opened by females in white uniforms, very classy. The person who checks you in brings you to the room, we had to call for our bags as they may had forgotten to bring them up. You have free internet phone to call international, the beds are like haven, so make sure you have a wakeup call in the morning. The views are really nice overlooking the river. Upstairs on the 14th floor you can enjoy a drink overlooking the skyline of Shanghai, just beautiful. Breakfast is very expensive (118 -270 rmb), but that comes with a 5 star hotel, service is very good expect one morning when I had a breakfast meeting, we had the feeling that our plates were taken away, so we could leave. But if you can get a good roomrate at this hotel as we did and an upgrade, this is the hotel to be. Metro is 15 minutes walk that is the only downside of the this location, but what do you expect there is always a rollsroys...

This is the best Peninsula Hotel in the World.

VERY CLEAN, BEAUTIFUL, LOVE THE VIEW, RESTAURANT EXCELLENT, CONCIERGE VERY HELPFUL, RECEPTIONIST VERY NICE & HELPFUL, ALLOWED US TO DO EARLY CHECK IN, WAS VERY HELPFUL.

NO THING, WAS EXCELLENT

This hotel is located in Pudong. We had about a 10 minute walk to the subway station. The conceirges varied - one was helpful and tried to get tickets, and another was not. The front desk would only provide change for 100 CNY at a time

perfect location, beatifull old building with history, nice for architecture lovers

everything inside is old, smelly and under expectations, hotel need general refurbishing, breakfast room with unpleasant smell

Room and friendly trainees

Difficulty understanding bill add ons

Clean, good fitness center and nice resturant

Location was a bit to far away from center of town.

room cleanliness

lousy breakfast

Very friendly staff. Good location. Very good response to queries and extremely helpful.

They do not vacuum the room during your entire stay.