Pesquise passagens baratas para a China

Prós: "The crew was amazing"

Prós: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Contras: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."

Prós: "Typical flight and all went well."

Prós: "The crew was great and entering and exiting the plane was quick."
Contras: "The seats could have been more comfortable, but I feel like that is a comment for most planes that fly internationally."

Prós: "Very friendly and accommodating crew."

Contras: "The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves."

Prós: "The crew amazing. Food was great"
Contras: "Nothing"

Contras: "Good space with large seats. Good food and service."

Contras: "JAL LAX Ground staff. Not helpful."

Prós: "The meals were an experience in itself. It felt like I was at a 5 star restaurant."
Contras: "The seat cushions in economy class could be softer. My rear end was feeling it after the long 11 hour flight from Chicago to Tokyo."

Prós: "The food the service and the staff"

Contras: "Please contact me-I was in a car accident on way to airport and was in hospital-missed flight-too another flight next day-would like a refund"

Prós: "This flight was part of a longer trip - I flew from Hartford, CT, USA on a different airline and connected to Japan Airlines in Chicago. I flew Chicago to Tokyo in JAL and then from Tokyo to Manila again on JAL. The service on first leg was very good and friendly of my JAL flights, food was good, seat was comfortable. Then on my second flight from Tokyo to Manila I was shocked but thrilled that I had been given an upgrade to first class. The whole experience was outstanding! The seat was incredibly comfortable and the food was phenomenal. The only problem, not that you could call it a problem, was that I was so comfortable with my fluffy pillow and fully reclining seat that I couldn’t stay awake to finish my movie! Thank you!"
Contras: "Not applicable"

Prós: "The food was good the crew was trying to accommodate"
Contras: "I have a slight gut and the food tray wouldn’t come out on the seat assigned to me. Could have changed my seat would have paid more for it but they said it that wasn’t an option."

Prós: "Compensated with lounge pass"
Contras: "Very poor check in around Visa situation"

Prós: "Longer leg room and clean ambience coupled with very friendly flight attendent makes this trip a wonderful experience"
Contras: "None"

Contras: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"

Prós: "Excellent service - delicious meals"

Prós: "I liked everything with JAL. Seats are comfortable, good food, excellent service."

Prós: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Contras: "Entertainment system went down but the staff fixed it."

Prós: "Service is outstanding. Attentive but not invasive and always with a genuine smile. Will fly JAL every time it’s an option"

Prós: "Everything. Was just outstanding."
Contras: "No complaints"

Prós: "I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip."
Contras: "We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class."

Prós: "Nice flight, right on time."

Prós: "Still, love JAL's customer service from the cabin crew. The flight attendants are always friendly, courteous and professional. They do a great job of meeting and exceeding passengers expectations"
Contras: "The cabin area was extremely warm; at one point, I had to take out the safety card and fan myself. There was no explanation why the approximately 5-hour flight was uncomfortably warm. During the flight, I woke up from a sound sleep because of the heat in the cabin."

Prós: "Fast flight"
Contras: "No entertainment."

Contras: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Contras: "Airplan so old and ac not work super hot."

Prós: "Japan Airline is a notch above the rest. The services was constant and consistent, the food was delicious and abundant, and the seats were comfortable. I was surprised at how often they would go up and down the aisles checking on passengers, picking up trash, and serving small food items. To top it off towards the end of the trip they put toothbrushes in the bathroom so you can leave fresh, awesome."
Contras: "I really dont have a negative things to say, I was really happy with the service. Especially since I hate flying this make the trip so bearable."

Prós: "best comfy seat! best food best service! I will use japan airline again!"
Contras: "nothing"

Prós: "Service was polite and efficient"
Contras: "Vegetarian food very difficult to book on JAL. Unlike most other major airlines they don't offer a vegetarian option routinely on their menus. Both I and another passenger who flew JAL the weekend before found the vegetarian food poor - very bland and too salty. The exact same menu all four times we flew. A pity as the rest of the service wa excellent. If JAL wishes to attract more international customers it would be a good idea for it to broaden its global perspective and provide better vegetarian options. I know others who've had similar concerns about other types of special meal."

Prós: "I didn't like anything about it."
Contras: "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"

Prós: "Service impeccable"
Contras: "Worst food in the industry. Barely edible."

Prós: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."

Prós: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Contras: "Can't think of anything, really."

Contras: "None"

Prós: "Food and drinks"
Contras: "Nothing"

Prós: "The best airline I have flown in. Plenty of room and the in-flight service was excellent."

Prós: "Big bathroom, bide, wifi, movies, very good coffee, spacious seating areas, the price of airfare!!"
Contras: "Everything!"

Prós: "They were super considerate the entire flight."

Prós: "Entertainment was excellent"
Contras: "I'm an entertainer, very well respected in Hawaii, Japan and the world. and has always traveled JAL. I travel with my guitar and has never had a problem carrying it on board. The staff will usually come a get it and put it in the closet if it didn't fit in the overhead. But I guess recently rules change, and was told I would have to check it in because the closet space is used only for staff and business people. Was told that the 737 was to small for my guitar won't fit overhead. I have taken 737's all my life with Aloha Airlines and told them that my guitar would fit. That gentleman was a JERK! and was'nt very helpful, and told me I couldn't take it on board and I would have to take it to the package store and have them box it up. That spoiled my whole vacation."

Prós: "Even at economy class everything is all inclusive, meals, entertainment, even alcohol. Fast service with a smile. They will go to any length to accommodate your every need."
Contras: "Nothing"

Prós: "JAL is curteous and professional. They had a flight attendant dedicated to helping me and my infant daughter and provided bassinet and assitant with luggage during the flight. Totally different experience from American carriers like United who treat you like cattle. I hope I can fly with JAL again soon. They are incredible. I was super satisfied."

Prós: "The entertainment system was grest with many movie optionstar and a large screen for viewing. The seat was very comfortable and there plenty of leg room."
Contras: "The plane was delayed by 45min and I had a connecting flight which I ended not missing. The food was average. I was expecting something a little more Japanese instead of chicken pasta. And I didn't have a second option."

Prós: "The upgraded seating."

Contras: "I wish there were options in the food they serve."

Prós: "The most polite staff that I have ever met. Very accommodating and concerned about our ride over the pacific ocean. I am a vegetarian and forgot to fill order my meal online. The staff was amazing in handling this, offering me everything else they had that wasn't meat. The economy seats were the most comfortable i can remember for an over night flight."
Contras: "The only critique that I would have is on the first flight, they took a while to get our dinner trays, but the second flight was prompt. This just be due to my seat being all the way up front."

Contras: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Prós: "It was a quick flight"
Contras: "Took over an hour from the time we landed to have luggage at baggage claim."

Prós: "Friendly crew"
Contras: "Not piling up people like sardines in a can."

Prós: "sidefini landig, merci."

Prós: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Contras: "The plane waited 40 minutes for delayed connecting flights to arrive. It's great for some passengers because they don't miss the transatlantic flight, but it causes others to miss their connections on the other end. It added to very stressful deplaning."

Prós: "Crew was really nice can’t complain"
Contras: "Other airlines offer free beer or even hard liquor here u have to pay"

Prós: "Flight was on time, service onboard inspite of short flight, and the scenery of the Alps was breathtaking"

Prós: "This was my first and last time I will ever fly with Swiss airline-it’s been 4 days and I still didn’t receive my baggage and I had all my medicines in them,that’s including my carry on bag too,because it was taking from me @ the gate and I was told I will get it at my final destination,which I didn"
Contras: "I just would like to get my baggage- which is been 4 days since my arrival and they can’t even tell me where they are at!!!...."

Contras: "No entertainment. Food was bad."

Contras: "Punctuality"

Prós: "The seats were good for a short flight, which this was. No complaints."

Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Prós: "Some of the best airplane food I’ve had."

Contras: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Prós: "The movie"
Contras: "More space! The crew could have been nicer"

Prós: "All operations a-ok"

Prós: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Contras: "Could not check in online because the system was down."

Prós: "Service on Swiss Air is great!"
Contras: "No TSA checkin at Newark."

Contras: "The crew responsible for boarding did not provide timely information (especially on who boarding order) and "made up" for this lack of communication by yelling and screaming at passengers as if they were cattle."

Prós: "Excellent"

Prós: "Economy class had a bit wider seats. Included dinner, beverages, and breakfast plus snacks . Happy with Swiss Air."

Prós: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Prós: "The food that I did get was decent There was wine A couple decent movies were available"
Contras: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Contras: "Plane missed connection in Zurich. Transferred next day to United who charged us another $120 for extra baggage, which we already paid at Swiss. We would like reimbursement. Gyula E Balogh"

Prós: "I was gratified to see that the 777 Boeing aircraft have now replaced the older Airbus aircraft..... This is my sixth time traveling to Switzerland from San Francisco on Swiss....Their service in my opinion remains excellent......The cabin crew was cheerful friendly yet remained very efficient at the same time... The food was very good, , The two meals that comes with one's Ticket still also comes with complimentary beverage service .... and even a warm moist towel is offered towards the end of the flight ... not bad for a seat in coach ...."
Contras: "I had no complaints except that there was a 40+ minute delay in receiving our checked baggage..... this could have been a problem With the airport ground crew at Zurich airport ....."

Prós: "i liked the food and the crew. they were nice."
Contras: "the flight was good. nothing to not like."

Contras: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Prós: "Great flight. Lots of good food."

Prós: "Friendly service and food"
Contras: "Older plane with no entertainment"

Prós: "Amount of times drinks, water, was served."
Contras: "The person in front of me reclined seat the whole trip. Very, very uncomfortable for me."

Prós: "Comfortable flight. The crew was very nice and amenities were fine."
Contras: "My luggage was lost. I had to wait in line forever to file a report. Luckily it was sent to my hotel later that evening."

Prós: "The flight attendants qere very nice and friendly. Spoke great English. They came by often with drinks and snacks. All the food was actually good! The seats were fairly comfy and there was actually room! Even when the person in front of me leaned back, my legs still didn't touch the back of the seat (I'm 5-10 with long legs). Very happy with swiss!"

Prós: "Nothing"
Contras: "If I were a small person I would have been almost comfortable the seats were so narrow with no leg room so that trying to find a place for myself was laughable, unfortunately not the funny laughable. There is not a chance that I will ever again book an international flight on Swiss. I hope you share this with the airline."

Prós: "Good service - including snacks and drinks. Smooth flight."
Contras: "Upon boarding, the agents in the airport gave us a hard time over a bag that definitely met carry-on requirements. Almost made us check it, and then changed their mind last minute. Very unnecessary/dramatic situation, especially since we flew with that bag via carry-on multiple times (and on even smaller planes)."

Prós: "It was a great flight. Even the food wad good, especially the snacks!"

Prós: "On time departure. Nice crew Meals were fine for airline food. Would take again."
Contras: "Tight connection on Zurich."

Contras: "We were packed into the airplane like sardines!"

Prós: "Loved the crew they were great!!"
Contras: "Movie selection not that great! Also the touch screens were taking for ever to process the comments. I would click play and it would rewind or next and nothing would happen. A330-300 is a new plane and I was just expecting better entertainment system."

Prós: "The crew members were professional and we really appreciate their high quality of service. Love the food and we enjoyed the wide selections of entertainment that was provided."
Contras: "N/A"

Prós: "I like the space in business class and the staff were really nice"
Contras: "The seats were not comfortable, they ran out of scotch (single malt) and I only had 1 drink"

Contras: "Don't like to wait for no one 30 min inside airplane"

Prós: "I fly this line often, SWISS is immeasurably better than ElAl. The planes are modern and include an in-flight entertainment system, the food is light years better, the staff more considerate and attentive."

Prós: "comfortable flight"

Prós: "Easy. Pleasant staff. I felt safe and happy."

Prós: "the punctualty"
Contras: "little space betwwen the rows, bad food no entertainment and a very unfreindly crew"

Prós: "Business class was full so I could not get an upgrade. There were only 4 lavatories for economy. One of those was broken and there was no water in any of the 3 remaining ones. The crew had no water either and they could not make tea or coffee."

Contras: "the flight late and i was missing the conection flight to Israel :("

Prós: "The boarding process was efficient. Swiss Air provides much more spacious and comfortable seating arrangements than many other airlines."
Contras: "My entertainment system would not turn off, which made it difficult for me to fall asleep. I asked a flight attendant for help and she said she would reset it. However, the reset did not work and she never came back to verify whether or not it had solved the situation. I finally gave up and put a blanket over the screen. Furthermore, the meal service was very slow. It seemed as if most of the staff was very young and likely inexperienced. Perhaps it would be better to mix younger, less experienced staff with more seasoned staff. I flew three other Swiss flights during my European vacation and the service was much faster. Incidentally, most of the staff on these other flights were older and probably more experienced."

Prós: "The seats have been much better"
Contras: "The entertainment system is a little old (plugs are not universal), you had to use their (cheap) headsets."

Prós: "Bad inedible food and no leg room, and I am small."

Prós: "Everything was perfect. Excellent food."

"I had the choice of selecting my own seat 💺, that was awesome 👏"

Contras: "Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese."

Prós: "crew"
Contras: "delayed flight management"

Prós: "Everything."
Contras: "Nothing."

Prós: "Tea"
Contras: "Food and service"

Prós: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Contras: "Fly another airline"

Prós: "Turkish airlines was one of the best flight company on the world with crew with amenities and with smile face"
Contras: "Delayed and boarding"

Prós: "Lounge in istanbul is probably the best I have ever experienced worldwide"
Contras: "Chaotic boarding with no priority system and allow too many cabin luggage that it was difficult to put my own little computer bag. Movies selection can be improved"

Prós: "Charged me >$700 for missing a flight. This never happened earlier. Customer service girls are robotic: they just repeat the same lines. THY wasn't like this, something major has changed."
Contras: "Zero effort to reaccommodate."

Prós: "The food in Economy was some of the best I've ever had and the crew was very friendly."

Prós: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Contras: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"

Prós: "High quality in.Biz.Great selections of food but wine a little scarce"
Contras: "More wine"

Prós: "Crew was very helpful & friendly. Cabin was well pressurized."

Prós: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"

Prós: "Nirmal"
Contras: "Ok"

Prós: "Nothing Really Nothing"
Contras: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Prós: "The food was better than on the flight from LA. But wine was bad to say the least. Rest same as in the Flight from LA."
Contras: "The same as above and misguided by crew with regards to connecting flight. We had a bad time catching this connection. Even after disembarking the crew outside sent us on a wild goose chase. Airline representatives should be informed and helpful, which was not the case. Insufficient helping of food. Poor quality of wine and Vodka."

Contras: "Everything I enjoy flying with turkey airlines"

Contras: "On the registration checking in in Boston Logan Airport they did not tell me that I as an american citizen must have a visa. After arriving to Turkey they refused me to get in and sent me back to the states. I want refund all my expenses on this trip."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Contras: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Contras: "Lost my baggage, refused to give another ticket when getting to Istanbul late made me miss my next flight. Had to sit 10 hours and buy another ticket from another airline to make My destination a day late."

Prós: "Loved the food and staff"
Contras: "Thermostat in the plain"

Prós: "Purchase value"
Contras: "Economy seats are a bit tight"

Prós: "N O T H I N G"

Prós: "The staff!"
Contras: "The turbulence lol"

Contras: "Slippers and blankets were not provided to all passengers. Toilets got unacceptable by the end of the flight."

Prós: "Excellent Service & On time Schedule"

Prós: "The flight was quite comfortable. We lucked out with only a partially filled flight leaving extra space to sleep. Service was friendly and the food was excellent! I was fed twice on my 9hour flight and once on my 4hour flight. Great in flight entertainment."
Contras: "No complaints."

Prós: "I like the punctuality of boarding time and taking off/landing time."
Contras: "The second meal wasn't exactly my taste."

Prós: "Great"

Prós: "There is nothing bad that I can say about the trip. From the hot towels to refresh yourself to the friendly crew to the food. The entertainment choices were good and easy to use. I would defiantly fly with them again."

Prós: "Cabin crew was pleasant."
Contras: "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."

Prós: "Better than average in flight service. Excellent in flight entertainment"
Contras: "Poor customer service. What the Turkish airliines claims to provide for passengers with long stopover (free tour etc.) on its web site did not happen. We got inconsistent and not helpful information from different Turkish representatives. Tight seat configurations. Uncomfortable for a 12+ hour flight."

Prós: "Food and drinks,"
Contras: "No USB outlets."

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "good job rushing us to the correct gate"
Contras: "late"

Contras: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Prós: "Service and food - real silverware"

Contras: "the delay in the departure"

Prós: "seats"
Contras: "Canceled flight"

Prós: "Cabin/ground crew was professional, nice."

Prós: "Good company, no delays, good on board foods. I like Turkish airlines"
Contras: "All was good, no any negative impressions. Nothing to write here"

Prós: "The prompt departures and arrivals. The courteous staff. The personalized entertainment"
Contras: "The leg room was too cramped for the long leg of my journey. My feet swelled up post flight."

Prós: "Service was excellent."
Contras: "1) The foot rest blocks the ability to stretch your legs. A very uncomfortable 12 hour flight. Cramped. As a result, I will probably go with another European airline on my trans-Atlantic flights. 2) You need to offer snacks between meals on a 12 hour flight (back in the galley). Every other airline I have flown offers these on long haul flights in the galley - usually a small snack like chips or cookies. Your flight attendant told me that she would be serving the second meal in about 4 hours. Really, I was shocked that nothing was available in between meals on such a long flight."

Prós: "the service"
Contras: "the entertainment"

Prós: "Nice clean airplane. Lots of good food and amenities for the price"
Contras: "Staff is a bit rude"

Prós: "Low prices & generally good service and entertainment"
Contras: "In contrast to my trip from SFO, this was a delight. They use Airbus A330s, which are huge and very comfortable. The food was pretty good and the service quite warm. The boarding was again late --it is becoming a theme with this airline and of course, we were late taking off and arriving,"

Prós: "Flight was smoothe, Crew was awesome, hotel was great."

Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Prós: "Crew from GNV to ATL was very pleasant."
Contras: "On time departure to ensure that I was able to catch connecting flight instead of missing it and being placed stand by on the next available flight."

Contras: "Baggage was extremely delayed. Boarding and take off were delayed too"

Prós: "of everything."
Contras: "travel time ...ahahah ...."

Prós: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Contras: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."

Prós: "Entertainment was great , also being able to watch live tv. Cabin crew were good"
Contras: "Be on time , delayed for an hour"

Prós: "The flight attendants were excellent, pleasant, and professional."
Contras: "The video system went down for a period of time."

Prós: "There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great."
Contras: "The boarding situation is odd and less organized or structured than any of the other airlines I've flown with."

Prós: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Contras: "Good stuff."

Prós: "The seat was horribly crunched, especially for the 6'4" guy sitting next to me"
Contras: "the only complaint is the inadequate space in the seat for 9 hours. In the connection flight from Detroit to Denver I sat in Comfort + and it was great."

Contras: "The food not so much breadddd"

Contras: "The check-in process was abysmal. The crew gave poor guidance delaying my ability to check in my bag, then refused to check it. They then told me to cancel my skymiles flight and purchase a new ticket. I was able to check my bag at the gate. Show up 2 hours before to account for their incompetenc"

Prós: "Crew was great."
Contras: "A bit warm and the B777 blowers not in the easiest location to reach."

Prós: "Timing was good"
Contras: "Plane was too small. Attendant was almost nonexistent."

Prós: "Boarded on time."
Contras: "After boarding the door was closed and the jet way was moved back. 5 minutes later they said they were going to bring the jet way back and open door to let more people on board. They broke 2 FAA regulations by doing this and we were delayed an hour because Deltas computer would not allow this."

Prós: "Everything was great. Has nothing to do with the airline, just rough weather."
Contras: "The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho"

Contras: "Being on time"

Prós: "Delta - best airline"
Contras: "Airbus - entertainment systems never work."

Prós: "left on time and arrived early"
Contras: "no legroom even in first class."

Prós: "Flew premium economy/delta comfort + and was a great flying experience. A taste of business without the $3000+ ticket price. Food was excellent, a huge step above economy. Extra comfort with wider seats. And priority boarding as well. This was more like premium economy that you get with European airlines. For long haul flights, well worth the cost. Flight was delayed 2 hours, but Delta had their own special route in Shanghai airport to bypass a lot of the crowds either transferring or checking in for fight. I wouldn’t have made my connecting flight if they hadn’t. Plus my checked bags went straight thru to my final destination in china,n instead of having to pick up and re-check them in Shanghai."
Contras: "2-hour delay causes me to almost miss my connection. I know some passengers had to be transferred to different flights which they almost missed."

Prós: "The longer leg space"
Contras: "Again, I can not understand why the airlines have to narrow the seats so much..."

Prós: "Good flight. Organized. Friendly flight attendants. I like Delta."
Contras: "Paid for priority seats, but weren't offered the option for my two free drinks due to the flight being short distance."

Prós: "On Time. Nothing else to say,"

Prós: "Smooth flight in time. Didn't realize would have to go thru another TSA security check point. Otherwise smooth flight, great communication from the captain."
Contras: "Cramped seats and the food wasn't that great. Plus final meal was served late which lead to quick eating and feeling rushed."

Contras: "Your company has the worst customer service ever! You ruined our family vacation and just have horrible policies I can’t believe it! Will never purchase anything off your website again! You suck!"

Prós: "Good clean aircraft. Fairly comfortable seats. Even had a power outlet in my row. Not too bad for an aircraft from the late 70s."
Contras: "for some reason, i had to pay to gate check a bag. It didnt seem like anyone else did while boarding my flight."

Prós: "After flight was cancelled, rebooking was easy and quick on the app."
Contras: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."

Prós: "Very comfortable"
Contras: "Nothing, besides the flight was slightly delayed but not by long"

Prós: "The in-flight entertainment and seats were comfortable. They gave us complimentary lunch as well, which was super helpful. I will be flying again to NYC with Delta :)"

Prós: "Great service, very comfortable."

Prós: "Quick flight"
Contras: "Paid $30 for wifi and it never worked. Would like a refund"

Prós: "Inflight free texting everywhere that wasn't China, decent food, funny crew (I liked the mix of American and Chinese)"

Contras: "For a competitive price charged by almost any other airline for the same distance, there was no lunch on a midday international flight? That is terrible. To make things worse, the entertainment screen was broken. It did not respond to touches. More of an ordeal than entertainment. To top it all, the current flight info (e.g. time at departure & destination, flight duration) was all wrong. Not a pleasant experience."

Contras: "1 hour flight delay"

Contras: "Layover"

Prós: "Everything"
Contras: "Nothing"

Prós: "That my flight was on time"
Contras: "Pretty much everything else about it"

Prós: "Distaff who is very friendly and accommodating."

Prós: "Crew was informative. The food was above expectations."
Contras: "The 27 year old B747 was a pain. Seats are hard, and engines are loud. The cabin is extremely dry after 14+ hrs of flight."

Prós: "Getting to China, albeit two days late."
Contras: "The fact that the lack of knowledge regarding international travel visas by the counter staff and supervisor meant that two days of the vacation were lost. Upon arrival in China the 144 hour travel visa was granted with no problem within minutes, but the U.S. staff was completely befuddled by the possibility. The interrogation was completely stressful and resulted in a reschedule of the original flight and during the second attempt at flying even an email from the U.S. consulate with a link to the Shanghai/Chinese government immigration site was deemed "not official enough". i will be expecting proper compensation. I was once given an $850 travel voucher for voluntarily giving up my seat, and was flown first class to Hawaii, given 4 star accomodation and then flown first class on to China within 48 hours. This was an involuntary bump from our chosen flight time, all because of a lack of knowledge about current visa regulations and international law on the part of the check in staff. We have been loyal Delta users for over 15 years, and this was the biggest blunder ever. Also humiliating and extremely frustrating, stressful and a big problem with fulfilling our travel plans between son and father."

Prós: "Nice plane."
Contras: "No in flight TV."

Contras: "Very rude flight attendant - unnecessary attitude"

Prós: "There was a blanket and pillow available on the seat and the arm rests (all of them) went up... I appreciated that when I had to move mid flight. The attendants were nice as always... they weren't stingy with the small free snack that is included with the flight. (Small bag of peanuts or pretzels) that I liked. Usually feel like it is an inconvenience to ask for more than one.... but they offered 2! I was very happy to hear that!!"
Contras: "The entertainment was a bonus! Made the flight go by faster."

Prós: "I was upgraded to business class since my flight was overbooked and I had to miss my original flight"
Contras: "Security for traveling to US is a very time consuming with long lines and in my mind useless process which does not make me feel any more secure - just wasting time and resources."

Prós: "Very friendly and efficient. Food was hot and red wine excellent."

Prós: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Contras: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."

Prós: "Media options were ok."
Contras: "I received a frozen beer and no napkin. Beer began to overflow, and I sat there for about 10 minutes before another flight attendant walked by. Her attitude was less than desirable upon seeing the situation. Also my luggage never arrived in Singapore. Shanghai didn't have any notification, so I assume it was lost on the Delta end. Overall I am very disappointed and will be seeking a non-delta affiliate for my next trip."

Prós: "Not much."
Contras: "We disliked that our baggage was lost and we do not have it two days later."

Prós: "Friendly crew, ok seats"
Contras: "Was not possible to even request a coffee"

Contras: "Access to LGA has become too problematic due to the construction. We will use other airports on our future trips to NY"

Prós: "food was surprisingly good."
Contras: "the flatbed seat is very narrow and not comfortable. The crew took a long time to remove plates after the meal was eaten."

Prós: "Comfortable and Clean"

Prós: "Everything was fine!"
Contras: "Everything was fine!"

Prós: "Boarding was fast and practical"
Contras: "Food and beverage"

Contras: "Having more than one person at the curtesy desk when half the plain’s luggage was left in Germaine"

Prós: "Standard good Lufthansa service"
Contras: "Munich airport is very difficult to reach. I avoid it whenever possible."

Prós: "Crew was very helpful from FRA to LAX. ground crew in Athens was terrible. Very offensive, unfriendly, unprofessional and ill mannered. Entertainment was good but touch screen was very old and janky."
Contras: "Wifi not working even if you purchase the full flight plan. Other passengers had the same problems. It took 30 minutes to send one email. Ground crew in Athens was terrible. Not cooperative at all, and almost risked missing my flight because of them."

Prós: "The leg space was great for economy class. There was room for bags in the overhead. The movie selection was great."
Contras: "Boarding via bus.... first bus had kids, business class, and people who needed help. Second bus had everyone else. Both waited on the tarmac for the plane to be ready and both busses opened the doors at the same time. The families were swamped while trying to load the plane with kids in tow."

Prós: "Nice comfortable flight"
Contras: "misspellt my name!"

Prós: "Service"
Contras: "Need more water service"

Contras: "The cabin crew ignored my repeated calls for service. I willing gave up my seat so a couple could sit together with their kid and sat behind my wife and kids to be nice. They than reclined the seat back and my seat was broken do I asked them to put the seat forward and they ignored me. I informed the cabin crew that they weren't being considerate after all I gave up my seat to them. The cabin crew told me I could leave my 4 yest old and 3 year old alone and move to a new seat."

Prós: "Everything."
Contras: "The rolls that came with the food. Too hard - not fresh enough. No big deal, just saying...."

Prós: "Flight info from Kayak was excellent and up-to-date, more so than the airlines."

Contras: "All flights cancelled. Stuck overnight."

Prós: "We only had carryons and they took the. From us before boarding the plane."
Contras: "They should tell people that there is delay and that they will take their carry one"

Prós: "Great customer service at check in window, very comfortable and clean airplane, very good cabin crew..overall highly satisfied"
Contras: "It was difficult to leave my seat when passenger a front of me put his seat all the way to the back. Did not have that problem on other Lufthansa flights to and from Europe. I"

Prós: "Love the entertainment and meals"

Prós: "The crew was attentive and helpful. Entertainment choices were plentiful."
Contras: "There are coffins with more legroom. Boarding took an eternity."

Prós: "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
Contras: "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

Contras: "No entertainment system."

Prós: "Crew"
Contras: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

Prós: "Cabin crew hospitality and service were amazing and clean airplane"
Contras: "N/A"

Prós: "Flight was good, comfort was good. Crew was not very friendly."
Contras: "The food on Lufthansa flights is getting worse and worse."

Prós: "It was a good flight. Crew, boarding, food were good."
Contras: "Very narrow seats."

Contras: "My luggage didn’t arrived in Santiago And it was so frustrating start my vacation Here without medicines, winter clothes, Phones cables and chargers etc et I would like to know When I can have my suitcases"

Prós: "Munich airport is great."
Contras: "Flight was delayed. Mess in JFK airport"

Prós: "Food was good. The entertainment was better as long as the system wasn’t locking up. Fairly clean plain"

Prós: "The plane left on time and arrived ontime."
Contras: "Minor issue: entertainment computer did not work. I wasn’t able to watch TV for the 7hrs of plane ride. Also, the crew does not respond to the blue light when passengers call them."

Contras: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."

Prós: "Good plane and service"
Contras: "Ticket check in was unclear, apparently we had to verify our tickets at the gate but there was no sign or previous instruction from the check in counter. I waited through the boarding line only to be told to first verify my ticket. My bags were lost on the Madrid to frankfurt flight, the first part. Unacceptable, if the airline can not schedule flights at their own hub that guarantee swift transfer it us pathetic."

Contras: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."

Prós: "Crew helped us with connections"
Contras: "Choice of seat came with a cost. Very uncomfortable seating. Not enough room."

Prós: "The crew was very friendly and helpful"
Contras: "I am lactose intolerant and there were few non-dairy options"

Prós: "Flight on time"
Contras: "Nothing. All was good"

Prós: "Short flight, not much to say about it."

Contras: "Entertainment options were not too good. The flight should have more American sitcoms and more Hindi options."

Prós: "Best trip and crew that i ever had"
Contras: "Nothing"

Prós: "The service was top notch and the comfort of economy class is better than any American airline I have been on."
Contras: "U cannot think of anything."

Prós: "Loved the crew, much, much better than any American airline. Food was better than any American airline. Pleasant flight."
Contras: "My flight arrived late, and I nearly missed my connecting flight."

Prós: "Everything was excellent from the curteous flight crew to the accommodations to the meals. I will fly Lufthansa again!"

Prós: "Comfortable, left and arrived on time , smooth check in"
Contras: "No entertainment (no screens on back of seat ) , no provision for priority boarding for star alliance gold member(security line)"

Prós: "E-mail notification on change of gate"

Prós: "None"
Contras: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Prós: "I always enjoy the efficiency of the crew members. The services are great. They even give a wet towel to clean the hands before meal service. Movie selection is descent. Not too many newly released movies though."
Contras: "The flight was delayed by more than 1 hour due to computer problem. The leg room was smaller than other airlines I fly with in economy class. It made the second half the trip less comfortable."

Contras: "The seating was poor. The armrest did not go up even so I and another passenger tried hard. I then had to climb over it to be able to get to the washroom at 86 that was not the easiest and again it should not happen regardless. Otherwise I was treated well.I was a wheel chair passenger for medical reason. Thanks Helen"

Prós: "Well taken care of"
Contras: "Seats are very close together in Economy"

Prós: "No communication"
Contras: "Unhelpful and now luggage has been lost going on 3 days in same clothes"

Prós: "the magazine selection prior to flight, bottle of water in front of each seat and crew were great, the pilot's landing was amazing! The seat in front of me had weird legs that made the room under the seat smaller than other seats around me. So you couldn't fit in the carryon fully under it as you could under the seat diagonally from me, however, this ended up being a huge plus since I could use the legs of this chair in front of me as stepping places to place my feet during flight. Since airline does not provide foot rest, it was great to have this to elevate the feet for a long flight. More considerations should be give to provide footrest or at least these kind of foot elevations."
Contras: "The dinner and breakfast were a bit disappointing, but not bad and not a deal breaker at all since the rest of the flight was wonderful. I noted comfort as ok, but that's applies to all airlines - the seats in economy and no footrest is very uncomfortable, but that's on all economy flights, so no deduction of points there. I do want to note that I needed a boarding pass at the gate and stood in line for quite a while (I was first in line) before I was even acknowledged by a lady who ended up helping me eventually. But she was so cranky! (there were 2 ladies - one busy helping the crew and putting around barrier - she was fine, the other with a head covering (putting this hear just to distinguish the ladies as one was doing a great job)- not sure what she was doing, but she plainly ignored me standing at the desk in front of her, I didn't say anything, just patiently waited until she acknowledged me, and then she printed the boarding pass for me, but she was way to cranky to be in the job that she is in - no need for that kind of attitude."

Prós: "Everything"

Prós: "The plane stewardesses were actually really efficient (German style). Because of being on the waiting list to get on the plane I couldn't get a seat next to my partner so they did the biggest math exercise to put us together. Props to them"
Contras: "The flight overbooked (I still don't understand this concept, since is basically selling twice the same seat, right? Is that even legal?) Also the system was down, so no check-in online = the biggest line at the airport, it took me more than 1 hour to check-in and drop my luggage, all to get there and the ground force lady (the rudest person alive) tell me that I had no seat available, that she was going to put me on the waiting list... WHAT? I bought my ticket already, waiting list? Well, to say that I highly doubt that I'll book with Lufthansa again."

Prós: "very nice and attentive personel"