Pesquise passagens baratas para Pisa

Prós: "Cleanliness, orderliness, and cabin service."
Contras: "Flight was delayed by about 45 minutes to Madrid, due to which I have missed my next flight."

Contras: "Food"

Prós: "Qatar airlines seat"
Contras: "Bigger lavatory in the plains"

Prós: "The crew was fantastic, the plane felt nicer than most other airlines, and the meals were great, even in coach"

Prós: "qatar airways is able to accommodate my low sodium diet"
Contras: "headphone for entertainment did not work"

Contras: "As with all economy seating...it is cramped"

Contras: "Delayed by 1 hout"

Prós: "crew was nice and helpful"
Contras: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."

Prós: "I liked everything. Plane ride was nice and I felt welcomed. Had a good experience."

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Prós: "Great flight in-service was fantastic. I didn’t use the entertainment service because is the old movies."
Contras: "Please include Nigerian and Ghana movies"

Contras: "The flight is too long"

Contras: "Entertainment for a 4 hr flight was terrible"

Prós: "Q-suites and business class flight crew."
Contras: "Everything from check in up to boarding. Ground staff lacked hospitality. Disappointing frequent flyer program."

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Contras: "I was moved from the front to the very back upon checking in at the gate due to "Weight and Balance" issues. I was able to move back to my original seat once in the air, but there was no forewarning of this even with advanced purchased tickets. Just a hassle since this flight was long and all I wanted to do was get some rest."

Prós: "The crew, especially Martin and Imen, were fabulous!"

Prós: "Good entertainment."
Contras: "Very cramped seating."

Contras: "On time. Reasonably good. Satisfied with everything."

Prós: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Contras: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"

Contras: "Did not make this flight. How can I confirm that my ticket is still valid for the return trip?"

Contras: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"

Prós: "Very nice staff."
Contras: "Lack of diversity with the area crew. It would be good to have some Black area crew staff."

Prós: "For the most part the crew were very helpful."
Contras: "Food quality and quantity."

Prós: "Water bottle"
Contras: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."

Prós: "Hindu meal only be vegetarian"
Contras: "All is good"

Contras: "Nothing disposable about the airline but booling process gave me a headace"

Prós: "The crew was friendly and very attentive."
Contras: "The plan was very hot and made the experience less than desirable."

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Contras: "The passenger sitting next to me was really sick due to flu. When i explained the situation and asked for masks to the attendant, you guys did not have even one. I was disappointed with that. I think the flight should have some for these kinds of situation so that other passengers can protect themselves. Thanks."

Contras: "My 17 yr old son is stranded in Doha because Qatar cancelled his connection to Nairobi which is unprofessional and terribly worrisome . I, his mother, am in Greece with no way ofhelping him get to Kenya. Qatar offers no restitution and no help . The worst situation right now!"

Prós: "Good crew. Nice plane and amenities."
Contras: "Flight to was canceled due to engine issues. Flight home was canceled due to scheduling error. Issue resolved at check in, but caused stress."

Prós: "excellent services from top to bottom cabin crews.Salute to Hats off them."

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "view above"
Contras: "The woman behind me wouldn't allow me to put my seat back. My comfortability was off because she didn't want her TV screen close to her face. I didn't want to make a big deal. Other than that I love Qatar airlines."

Contras: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "The crew was very nice"
Contras: "Not that there is much to be done, but the passengers behind me had a small child and continued to ask me to move my seat and asked the flight attendant to ask me to move my seat up as well so that she and her grandson could have more room. However the gentleman in front of me had his seat back, so I was fairly uncomfortable for most of the 13 hour flight."

Contras: "Not enough check in desks operating - very long wait"

Prós: "Entertainment"
Contras: "Food"

Contras: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."

Prós: "Food"
Contras: "No entertainment"

Prós: "Seat space. Stevice. Terminal."

Prós: "Roomy seats & clean appearance and modern cabin."
Contras: "Boarding would have been improved by utilizing both cabin doors (front & rear). The entertainment system did not work during my 13 hr flight."

Prós: "The friendliness of the crew."

Prós: "Good quality aircrafts"
Contras: "There was no non vegetarian meal available."

Prós: "I loved the kind and friendly staff of Qatar airline. They were very organized and helpful. We missed our flight due to delays but they took great car of us and guided us through the process."
Contras: "They seats were too close. The person in front had his seat back and was practically in my lap. Annoying."

Prós: "Food is awesome and plentiful. Crew is great. Plentiful entertainment options."
Contras: "The economy seats are just not comfortable. The entertainment system is glitchy"

Contras: "My bag was overweight so o checked online and it said that the charge would be $50, but when i got to the airport in Dubai the charge was $75 with no explanation about thr difference. When we arrived in LA we set on the tarmac foe about 45mins waiting for an open gate. Wasnt the best experience"

Contras: "Efficient"

Contras: "I waited for over 40 minutes for someone to answer my call button. And then they just turned it off without asking me or anyone in my row if we needed something."

Prós: "Peaceful in cabin"
Contras: "Blanket ,"

Prós: "Very professional crew. Nice equipment. Very pleased."

Prós: "of everything."
Contras: "travel time ...ahahah ...."

Prós: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Contras: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."

Prós: "Very friendly and professional."
Contras: "Better options in economy for food"

Contras: "No sandwiches for sale just snack boxes"

Prós: "The fight was very professionally carried out."
Contras: "The gate agent hurried ineffectively to board our slightly delayed flight (around 10 min). She left open the Priority Lane and boarded all pax there, having to step 4 steps to the left to scan every boarding pass."

Prós: "Crew was absolutely amazing!"
Contras: "Delta check in was HORRIBLE! I was charged for a bag check in and had to take my bag through security and they threw away my cologne and razors."

Contras: "Just hate the super smaller seats and the reduced spaces everywhere"

Prós: "Quick board, quick flight and everything went smoothly."
Contras: "Someone to rub my feet, but that’s wishful thinking."

Contras: "Got to final destination, baggage was discovered to be lost somewhere between Dallas and Bahrain"

Prós: "The free upgrade"

Prós: "Crew were very pleasant and seemed to enjoy working"

Prós: "Crew was nice, despite multiple hoardings and time delays."
Contras: "Plane was originally set to leave at 11:30 am, but was delayed until 3:00 pm for equipment. We boarded the plane at 3:00, the door was closed, and 30 minutes of waiting at the gate, where told to deplane, and the flight would leave at 5:06. There was another flight to San Diego, also delayed for hou"

Prós: "The boarding process was smooth ."
Contras: "The cleanliness of the seat and tray area."

Prós: "Crew was amazing and friendly. Flight was on time."
Contras: "Na"

Prós: "Crew superb"
Contras: "Better food at a homeless shelter..ugh.."

Prós: "I called to change seats for my citraveele and it was not adjusted"

Prós: "Delta - best airline"
Contras: "Airbus - entertainment systems never work."

Prós: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"

Prós: "First time back in about 15 years and what an improvement. Customer service is important to Delta and it shows."
Contras: "WiFi didn't work for me at first."

Prós: "Crew was ok"
Contras: "Plane boarded late, took off late, arrived late. Boarding was confusing and slow."

Contras: "Plane was late numerous times. Boarding was painful"

Contras: "Flight cancelled due to weather that was never bad but on the potential of bad weather. Had to scramble so my 18 year old son was not stranded overnight in a strange place and Delta does not help. Only rebooked a flight itinerary for the next day for a 4 hour flight with connections on a 1 hour direct flight. Spent an hour on line to figure out what to do. #neverdelta"

Prós: "The longer leg space"
Contras: "Again, I can not understand why the airlines have to narrow the seats so much..."

Contras: "Hassel about getting a visa to Cambodia. Refused to give me a boarding pass for 2nd and 3 rf leg of trip. Korean Air had no problems giving me yhe passes. Otter people had Delta boarding passes shivh they traded for Korran Aiir passes but the got better seats. Food was very good"

Prós: "Friendly"
Contras: "Wouldn't let us check in til right before so our family was split all over the plane"

Prós: "Crew were very friendly specially with my 6yrs old daughter"

Prós: "I bought my ticket about 3 months ago. At my check-in at AMS they said that! DELTA now charges for the 1st bag. Total (unpleasant) surprise. Will I be charged on my RETUTN FLIGHT?"
Contras: "I bought my ticket about 3 months ago. At my check-in at AMS they said that! DELTA now charges for the 1st bag. Total (unpleasant) surprise. Will I be charged on my RETUTN FLIGHT?"

Prós: "Comfort Plus allowed us to board early, useful USB ports."

Prós: "Delta in general but , they let me stranded, i had to find a eay to fly home, they did Not help finding a next flight.. i missed my flight because of WX"
Contras: "Lack of interest towards the passenger and client, i had to do it my self"

Prós: "What an easy flight. Run very well!"
Contras: "The crew seemed a bit tired, but it’s the season"

Prós: "Wouldn't know wasn't able to make it to the flight"
Contras: "The fact that for the second time in 2 months Delta issues kept me from making my flight"

Prós: "The plane was really nice, food was good. I had a pleasant time."

Prós: "Boarding was quick. Staff and crew were friendly. Everything went well despite the 30 min delay we had on the runway. They gave us snacks and we ended up still arriving on time."

Contras: "I was seated in first class, and due to some catering mix-up, no meal was served. I was given a banana and crackers which was very disappointing since I hadn't eaten in 8 hours and was starving. No on board entertainment whatsoever."

Contras: "Guests with no overhead luggage should be able to exit first."

Prós: "I got home safe"
Contras: "Plane delayed by over 3 hours and they told me to wait at the airport for 6 hours instead of arriving at the normal international flight arrival times. My day was completely wasted. They offered a replacement plane was old with tiny broken screens, broken seats. It smelled horrible as we were boarding from the tarmac. I'll never eat airplane food again."

Prós: "Flight attendants were very helpful and attentive"
Contras: "Poorly organized boarding process. Most of the passengers were Mexican and the announcements were all in English ... quite a bit of confusion. Also, they never announced Premium Boarding, just went from people with kids to Sky Priority ..."

Prós: "The entertainment is always great on delta and they have new snacks now!"
Contras: "Cabin service took a bit longer than normal and we were stuck on the tarmack for at least 30 mins waiting to take off. Not anyone’s fault, just annoying"

Contras: "Boarding in LA was. Mess"

Prós: "I liked the in-flight service and the complimentary snacks and drinks despite the short trip."
Contras: "I did not like that there was not enough room for our 50L Osprey backpacks to be placed under the seats."

Contras: "Super small plane"

Contras: "Seat back entertainment was outdated and non functional. Drinks were served but not a pretzel or peanut to be seen unless you were in first class."

Prós: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Contras: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."

Prós: "The prompt transfer"
Contras: "My one piece of hard shell luggage has a special, difficult way of latching. As long as nobody opens it, it stays fine for shipping. The problem is your greedy Chinese luggage handling thieves who work for your airlines in Chinese airports. Whenever they can steal from luggage, they always try to steal from passengers, particularly American. I have had multiple experiences with theft from Chinese airports. I have been to China and back to the USA five times. Many times, items have disappeared from my suitcases in Chinese airports. That is why I decided not to move to China to live but instead move to Indonesia. However, if I fly any plane that transfers my luggage in China, I can usually expect to have my luggage robbed. Although this time, nothing was missing from my luggage, that fact that your people had to wrap my suitcase in plastic (because they did not know the secret for relatching it) and resend it a day later, that is proof that one of your airport personnel opened it to see what he could steal and then got caught because he could not close it again. I am really really really tired of you Chinese thieves. I blame all of you because you are all a product of Mao Tse Tung’s godless atheistic evil society. The Chinese have proven to me again and again that they cannot be trusted. A Kong Chinese official even stole my Ohio driver’s license when I transferred through that airport on a previous trip to Jakarta. I understand your problem. If you fire all dishonest luggage department workers, you will not have any workers remaining. That is why you will always rank as a third world backward primitive society even though you buy expensive airplanes that you don’t build and dress your people up like professionals which they aren’t. AS LONG AS Chinese airport luggage people are dishonest and cannot be trusted, your entire airline is a failure. That is not prejudice against Chinese people. I know some honest good ones. They are all Christians, the kind of good people the corrupt Chinese government hates. An atheistic country is an evil country. Do not expect to be respected by honest people. You people clearly do not deserve it. You are still in the stone age when it comes to professionalism which requires total honesty, a quality which your luggage handlers consider to be dispensable. Such cave men they are!"

Prós: "The plane wasn't ice cold, which was a nice change."
Contras: "I couldn't close my air vent unless I wanted to hear a nice whistling sound for the duration of the flight. So I just left it open, no big deal."

Prós: "Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)"
Contras: "A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta."

Contras: "It was full, Ben if Lufthansa said on their website that they keep physical distance for passangers! Liars!"

Contras: "The food was overcooked for dinner and breakfast was a veggie wrap which was soggy and strange. Bring food with you!"

Prós: "The food was excellent, and the crew was nice"
Contras: "There was a delay on the boarding and they didn't provide a reason."

Prós: "Airbus airplane with four seats in the center for our family, good movie selection."
Contras: "Check-in at Frankfurt Airport was hard, we were directed to kiosks that did not work properly and then finally found help at the family check-in counter. Food is very average. Had to take a bus for boarding the plane on an international flight."

Prós: "The crew was nice"
Contras: "When we got to get our tks they had us on stand by even when we paid for our flight a month in advance"

Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Contras: "Better entertainment"

Prós: "Crew was very helpful from FRA to LAX. ground crew in Athens was terrible. Very offensive, unfriendly, unprofessional and ill mannered. Entertainment was good but touch screen was very old and janky."
Contras: "Wifi not working even if you purchase the full flight plan. Other passengers had the same problems. It took 30 minutes to send one email. Ground crew in Athens was terrible. Not cooperative at all, and almost risked missing my flight because of them."

Contras: "Lufthansa lost my luggage. Still waiting in my hotel."

Prós: "The flight attendants were professional, courteous, attentive, and the only parts of this experience that made this flight bearable."
Contras: "My partner and I orginially selected a window and middle seat. When we boarded the plane we were switched to the two middle seats of a 4 seat row. Honouring our original requests would have made a world of difference. If Lufthansa cannot do this much then I do not want to fly with them."

Prós: "Everything. Crew was very friendly, always smiling. Helpful. Best flight."

Prós: "Food and service were phenomenal, and the seats were very comfortable."
Contras: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."

Prós: "The crew was very accommodating."
Contras: "I wasn't aware beforehand that I could request a dairy free meal."

Contras: "Airplane food eatable"

Prós: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Contras: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Prós: "Decent food."
Contras: "No onboard entertainment."

Prós: "Flight was smooth and arrived early even though it left 30 minutes late."
Contras: "Lufthansa should schedule more time to make connections."

Prós: "Boarding process and email updates."
Contras: "Business class on European domestic flights is nothing more than coach seats with no one seated in the middle. Better than coach, but not by much and not worth the extra money."

Contras: "Air was stuffy."

Prós: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Contras: "Customer service"

Prós: "Nothing"
Contras: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Prós: "How all drinks, food, snacks & headsets are included and the staff so respectful and kind."
Contras: "The guy behind me coughing all over me. Not exactly your issue though."

Contras: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Prós: "Great service and food!"
Contras: "I didn't like sitting in the middle cause it was hard to sleep and go to bathroom"

Prós: "Great price, great airlines, easy flight....I few LAX to Geneva."

Prós: "Nice plane, airy. Lufthansa crew are always nice."
Contras: "Chaotic check-in. I'd checked in and selected seats in advance. But flight was overbooked and I got a standby ticket with no seat while my 4 family members, including 3 on the same reservation, were seated. I had to stand in line as a standby, and then was assigned a seat that didn't recline at all -- not the best for an overnight flight, and having planned, checked in and gotten a seat, IOW done what I was supposed to, it wasn't a nice way to be treated."

Contras: "Boarding was a mess"

Prós: "Nothing"
Contras: "Disaster customer service .. cancelled and mtssed flights"

Prós: "Nice service. Fast boarding. Smooth fly. Many thanks"
Contras: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Prós: "Adequate room Complimentary beer"

Prós: "Good food and movies"
Contras: "seat had problems mechanically"

Contras: "Once off international flight in Dusseldorf, had to go through passport check prior to transfer onto second flight... One passport check person in line for almost 200 people... We did make our flight, however very stressful for no reason. Lufthansa was amazing, Euro-wings folks... very unhelpful..."

Prós: "Boarding was fast Crew was polite"
Contras: "There was no entertainment on board!!!!!!"

Prós: "Perfect"

Contras: "The food could be better. The ravioli option very oily ."

Prós: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"
Contras: "Since I was sitting among the last seats, they ran out of.chicken and I had to settle for spinach filled ravioli. This is the only minor issue."

Prós: "I will never use again"
Contras: "Nothing to like , people very rude"

Prós: "Very comfortable sleep Crew attentive"
Contras: "Food not worth the first class ticket"

Prós: "Entertainment options was great."
Contras: "Passenger in front had his seat reclined the whole time, even during meals. Crew said there was sufficient space that the passenger in front did not have to put their seat in the upright position during meals."

Prós: "same as above"
Contras: "same as above And landing was extremely hard.!"

Prós: "That was the best airline meal I've ever eaten. It was a lightly curried chicken. Outstanding. Extremely fast boarding. Boarded entire airplane in less than 15 minutes. Nice selection of movies and audio. All of which you could stop, pause, fast forward, and rewind."
Contras: "No reading lights. No attendant call button I could find. Not much air volume. That pesky lack of leg room. Short seat belts."

Contras: "was a long run from gate to gate, barely made it."

Prós: "Space and service"
Contras: "Food"

Prós: "I was comfortable, not affraid."

Contras: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."

Prós: "The Crew was and professional and the flight was overall very comfy with great entertainment."
Contras: "The flight was delayed and due to this delay, my checked baggage did not make it onto my connecting flight to my final destination until 12 hours later. I know the airline can't control some of this but I had to go out and purchase clothing that I couldn't take in my carry on. Maybe they could've at least given me a little money towards this?"

Prós: "The plane stewardesses were actually really efficient (German style). Because of being on the waiting list to get on the plane I couldn't get a seat next to my partner so they did the biggest math exercise to put us together. Props to them"
Contras: "The flight overbooked (I still don't understand this concept, since is basically selling twice the same seat, right? Is that even legal?) Also the system was down, so no check-in online = the biggest line at the airport, it took me more than 1 hour to check-in and drop my luggage, all to get there and the ground force lady (the rudest person alive) tell me that I had no seat available, that she was going to put me on the waiting list... WHAT? I bought my ticket already, waiting list? Well, to say that I highly doubt that I'll book with Lufthansa again."

Prós: "Very good crew, very attentive, very comfortable seats in business and entertainment Flight left within 30 min of departure time and there was no turbulence"
Contras: "Food, I barely ate especially on Lagos Frankfurt leg. I evem believe that the fish that was served may have been slightly off !"

Prós: "Efficiency, courtesy, professionalism."
Contras: "none"

Prós: "Excellent crew"
Contras: "Plane was smelly and cramped for space. Air vents did not work."

Prós: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Contras: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Prós: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Contras: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Prós: "The crew was very kind"

Prós: "Services is good ."
Contras: "Food can be better"

Contras: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Prós: "Almost everything, especially the crew."
Contras: "Don’t feel like anything should be better to be honest"

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Fast boarding"
Contras: "Slow in refuelling, got us delayed for 40-"

Contras: "Crew members in Amsterdam were very rude and disrespectful"

Prós: "Newer plane, crew was amazing, seats were adjustable"

Prós: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Contras: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Contras: "Too hot inside the aircraft"

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Prós: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Prós: "Service is awesome. Food is great."
Contras: "People with short connection are affected by the 15 to 25 minutes delay."

Prós: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Prós: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contras: "The earphones could have worked!"

Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Prós: "Nothing to mention"
Contras: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Prós: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Contras: "Nothing"

Prós: "The attendants took great care of us. Super smooth flight."

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Prós: "Great service"

Prós: "Good Experience"
Contras: "Nothing much"

Prós: "Excellent very good"
Contras: "Everting so good ex"

Prós: "Premium economy service was good."
Contras: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Prós: "Good information and helpfil boarding."
Contras: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Prós: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Contras: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Prós: "On time"

Contras: "Bag was lost"

Prós: "Just great crew."
Contras: "Not comfortable at all and will not book KLM again."

Prós: "Cabin crew very pleasant"
Contras: "Lost our bags, little sympathy from staff"

Contras: "Two hours delay in the start."

Prós: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Contras: "Nothing!"

Prós: "Loved the service...everything was excellent"
Contras: "The bus class seat was a bit narrow at the feet"

Prós: "Boarding/unboarding"
Contras: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Prós: "great choice of entertainment content, friendly crew"

Contras: "Terrible service in flight and customer service wise .. app functionality was below"

Prós: "Flight was efficient enough and staff were friendly."
Contras: "It was delayed quite a bit and more on-time updates would have been appeciated."

Prós: "Efficiency and speed of boarding was acceptable. I have no complaints about that aspect. The Comfort+ seats were worth the upgrade, pretty comfortable and reasonable legroom unless you have a big carry on stowed under the seat in front of you."
Contras: "The first announcement they made to all of us in the economy section was thay they did not have any headphones for anyone but business class. I was told when I booked the seat that the headphones would be complementary. So I did not bother to bring any assuming they were going to keep their word; I figure I'd make it work and watch a movie without sound. If that isn't bad enough midway through my nine hour flight my monitor went out and would not turn back on."

Contras: "The fact that there are different airline carriers for one flight is hard. In my second flight they made me check a bag which was considered a carry on during my first flight"

Prós: "Quick (relatively) flight."
Contras: "Skinniest seat ever. Couldn't even lean back. I now have hunchback."

Prós: "Service was good"
Contras: "Delay"

Prós: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Contras: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Prós: "captain was great."

Prós: "Was able to check in online, very convenient and easy to access site."
Contras: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Prós: "Crew was excellent"
Contras: "Economy was very tight! Seats were uncomfortable"

Prós: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Contras: "Nothing​"

Contras: "sardines!"

Prós: "Crew was very nice and helpful"
Contras: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."

Contras: "Maui to LAX GOOD. LAX to Phx crowded for Covid19 situation. Sat in middle seat between two other passengers. PHX to Santa Ana no one sat in the middle seat. It concerns me that such cheek to jowels seating could backfire"

Prós: "Not much"
Contras: "Our flights got delayed from Belize city and lost all connections. Had to sleep in the airport. Very disappointed with American Airlines. Will avoid in the future."

Prós: "A little more leg room than the next leg of our flight."

Prós: "The leg room was really great!"
Contras: "Difficult finding room in over head bin for carry on bags."

Contras: "Better bathroom access for premium economy"

Prós: "Fast boarding"
Contras: "No real headrests on the seats. Not very comfortable."

Prós: "The Captain was well spoken and informative. The entire crew really seemed to care. They were so efficient. All of this happened in white-out conditions, on the Sunday after Thanksgiving—the busiest travel day in history! They were AWESOME. And the gate agents took advantage of 3 people who didn’t show to let my family sit together, which I really appreciated."
Contras: "The flight was great. I just want American Airlines to stop donating any money at all to those horrible, treasonous Republicans!"

Contras: "Was not allowed to get on slightly early with a car seat and a 3 year old to get situated in the seats, though on every other flight we have been allowed to. There was a delay that caused us to miss our connecting flight."

Prós: "Michael DJ was awesome! Made us laugh during the safety demonstration which was much appreciated on a long travel time home!"
Contras: "The descent down to the airport was rough. I felt it was done too quickly, caused a lot of pressure on my head and was very painful"

Contras: "Didn’t get my whole can of soda and pretzels are cardboard."

Contras: "Landing was rough."

Prós: "one of the crew members (Ana) was not only rude and bumping the food cart everywhere, she apparently did not learning as kid the basic of thank you and please. In addition her personal manners of cleaning her nose with her hand, was not only disgusting but unhygienic."
Contras: "Food, boarding and some training for some of the crew"

Prós: "Seat was really nice. So were the meals"

Contras: "Panasonic Wi-Fi does not come close to the value GoGo provides."

Prós: "Boarded in Boston and pulled away from the gate. An engine starter was bad so had to tow back to gate. After time to figure out the issue we were deplaned and began rebooking process. Not satisfied"
Contras: "See above"

Contras: "Broken entertainment control set seat 11 window."

Prós: "Great service, friendly staff. Plenty of in-flight entertainment options"
Contras: "N/A"

Prós: "The flight was on time, nice crew."
Contras: "Only pretzels and drink on a 2.5 hour flight."

Prós: "the crew was excellent .... cudos to the flight attendant ... she was both kind and sensitive to our needs."
Contras: "Boarding the plane in DC was less than desirable ... a bus took us to the plane"

Contras: "Flight delays and cancellations."

Prós: "Cabin crew was excellent."
Contras: "Deplaning at an inconvenient remote terminal with unattractive and minimal facilities, which involved waiting in a long line for a series of buses for transport to the main terminal. Arrival at the main terminal required climbing a flight of stairs. No in-flight food service offered except a choice between one cookie or one cracker."

Contras: "My bags were sent on an earlier flight so they were sitting on a different terminal and I was on a different one. At 9:30 pm in -12 degree Celsius I was waiting for a shuttle to take me to that terminal which was very unnecessary because it’s their responsibility to give me my bag at the right terminal."

Prós: "not much"
Contras: "They overbooked every flight of the day (total of 4) and offered us no solution except what as standby and try to get on next days flight. Very bad form and they were not helpful in finding a solution. we finally rented a car and drove home over 8 hours- still trying to get the rental car cost reimbursed....and oh yeah they completed tore apart my METAL GUN CASE!!!!"

Prós: "Nice crew"
Contras: "I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE."

Prós: "Pilot was able to land on a very rough weather!!!"

Prós: "The dinner was decent"
Contras: "There was NO in-seat entertainment or place to charge mobile devices. Very uncomfortable seats. This plane was very old. 9.5 hr flight was pretty unpleasant."

Prós: "Price, new plane, interactive system"

Contras: "MISSED MY FLIGHT DUE TO LUGGAGE CHECK IN TIMING EVEN THOUGH THE FLIGHT WAS DELAYED FOR ANOTHER HOUR."

Prós: "Not very much positive to say unfortunately. The staff were good and did as much as they could to keep up feed and happy."
Contras: "The plane was extremely old and dated. Never been on such an old plane with no up to date equipment or facilities. The chairs were very uncomfortable and the food was awful. There was no personal entertainment screen for an 11 hour flight and only one of the safety demonstration screens was working during take off. Also no plugs at all."

Prós: "The staff did their best to compensate for the 4 1/2 hour departure delay, getting us Panera sandwiches and snacks."
Contras: "The 4 1/2 hour departure delay"

Contras: "The service had much to be desired. The stewardess who was serving our section was curt and rude. Whenever I would ask for a napkin (that she had forgotten to give with my drink, I might add) or any other questions, she would come off as annoyed and as if I was testing her patience, which I did not appreciate as I had been having a horrible experience with American Airlines as it was. Also, why do you not serve milk with your coffee? The flight only served half and half, and I cannot have cream in my coffee at all. So unless you want to clean up my diarrhea in your toilets, I suggest you start giving options. It's not like milk is a scarce delicacy in the US. How is it that other airlines offer both milk and cream, but I get told by your staff, rudely, that half and half "is milk" and that it's all you have? Unbelievable. I hate to be a b*** but honestly this isn't the first time that I got treated like this on AA. I always seem to have a horrible experience with this airline."

Contras: "The employees treated me poorly"

Prós: "NA"
Contras: "No individual TVs, electric plug nor WiFi"

Contras: "Extremely old plane"

Prós: "Friendly crew made a long international flight with a 14 month old as pleasant as possible."

Prós: "Staff was friendly, helpful, flight was on time, seats were comfortable, worked with me to sit next to my wife. The meal and one of the snacks was really good."
Contras: "Bag drop process at CDG was long and confusing, but the staff were doing all they could to help us get through it. Bravo to them. The food could have been a little healthier (a little too much of it was high in sugar)."

Prós: "Flight crew kept us advised of the weather situation (thunderstorms/turbulence). Did a good job of finding a route that was fairly smooth. Overall very pleasant flight and crew."
Contras: "It's an MD-80. Need old cigarette-lighter style plug to be able to charge anything. No inflight entertainment unless you use snail-speed Go-Go internet service."

Prós: "Fantastic"
Contras: "None"

Contras: "crew did not pick up the food tray for a long time crew borderline corteous"

Prós: "Leaving the plane was my favorite part. Entertainment was one of the best (American run flight and plane)."
Contras: "Seats were very cramped and did not recline enough to get comfortable. Temperature of the cabin was hot then cold. No sleep again. But the cabin crew looked refreshed in the morning. Guess they had better seats. It should be a law that all airline employees from the CEO on down should only be able to fly in coach. Maybe then the seats will get better."

Prós: "Free checked bag"
Contras: "2 hour delay No food to buy or drinks"

Prós: "The AA staff was very friendly. The flight was late due to weather however it did not affect our connection. I believe I paid more more my seat class which proved a power outlet."
Contras: "I really couldn't rate the food or entertainment because there wasn't any."

Prós: "On time performance; friendly, competent staff."

Prós: "seat comfortable enough"
Contras: "unbelievably tightly spaced seats. Incredibly uncomfortable to have knees pushed into seat ahead - - so tight almost impossible to get feet under seat."

Prós: "Good movie selection, decent food selection."
Contras: "Wifi was not free."

Prós: "Short flight"
Contras: "Small plane"

Prós: "Price is fare"
Contras: "Both trip flight got delayed"

Prós: "You had genuine people working."
Contras: "Flight was delay for a long time."

Prós: "As usual, the staff at Ithaca airport were warm, friendly, and welcoming. It can be a shock if you're not used to it, be warned!"