Pesquise passagens baratas para Osaka

Prós: "Great service for economy. Very attentive flight attendants."

Contras: "I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight"

Prós: "The ANA crew at Haneda airport were very polite, professional, and very patient with me. However due to an online error between the ANA US website and the ANA JP website my confirmed seat on my flight was given to another passenger so I was kicked off. How this happened I dont know."
Contras: "Fix ANA US-JP online booking system."

Contras: "Kiosk, bag service, One World Integration"

Prós: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."

Prós: "Overall is good :)"

Prós: "Beautifully presented and tasty Japanese food. Electronic windows."
Contras: "Not overly impressed with the 12:05am departure time. Western food not overly impressive. Having to travel from the plane to terminal by bus."

Prós: "even though middle seat, there was enough leg room to rest comfortably."

Prós: "This flight was part of a longer trip - I flew from Hartford, CT, USA on a different airline and connected to Japan Airlines in Chicago. I flew Chicago to Tokyo in JAL and then from Tokyo to Manila again on JAL. The service on first leg was very good and friendly of my JAL flights, food was good, seat was comfortable. Then on my second flight from Tokyo to Manila I was shocked but thrilled that I had been given an upgrade to first class. The whole experience was outstanding! The seat was incredibly comfortable and the food was phenomenal. The only problem, not that you could call it a problem, was that I was so comfortable with my fluffy pillow and fully reclining seat that I couldn’t stay awake to finish my movie! Thank you!"
Contras: "Not applicable"

Prós: "none"
Contras: "very poor communication of information"

Prós: "Very friendly and polite. Very helpful and on time."

Prós: "Food wasn’t bad and flight crew were polite Flight took off around the time intended. Boarded and deplaned passengers quickly"
Contras: "Flight was too warm for 11hrs and I had to ask for temp to be reduced. Very stuffy Didn’t have sparkling water after 4hrs or ginger ale"

Prós: "The seating on this plane was super spacious and comfortable- leg and seats. Also the seatbelt gave real room. The plane was cleaned; crew friendly, food delicious- featuring semi- famous chefs and well ventilated."
Contras: "Flights should enter from back to front that way you're not waking over people to get your seat.-"

Prós: "Comfortable business class seat. Flight was on time. That’s what I wanted."

Prós: "I like everything about flying JAL. That is why JAL is always my first choice."
Contras: "I did not like when I can’t choose my seat after booking a flight."

Prós: "JAL is great!"
Contras: "Nothing"

Prós: "It was short flight.. I slept good through."

Prós: "Clean plane, very nice crew."
Contras: "Flying coach is always cramped for a tall person!"

Prós: "First about the price of the ticket, and the survis in the plane"
Contras: "Actually nothing is my dislike things."

Prós: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Contras: "Nothing"

Prós: "Lots of room in premium economy, good entertainment selection. Clean bathroom ! Excellent service. Food was mediocre."

Prós: "The crew was friendly, and the view from the window was stunning."
Contras: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."

Contras: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."

Contras: "I wasn't able to pre-select my seat."

Prós: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Contras: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"

Prós: "No major disasters, comfortable seats, on time."

Contras: "Flight was delayed by 3 hours!! No info was given why until we got on the plane. We did not know if the flight was going to get cancelled and if we need to make other arrangements."

Prós: "Boarding and crew"
Contras: "Lost luggage"

Prós: "Not many passengers so that I had empty seats and could lay down."
Contras: "Tv stopped working suddenly."

Prós: "Simply excellent !!!"

Prós: "Always a good crew .. they go out of their way to make sure you are comfortable."

Prós: "Great flight, great staff. The food wasn't bad either."

Prós: "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"

Prós: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Contras: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."

Prós: "Very good premium economy seats and airline service was excellent - highly recommended"

Prós: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Contras: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"

Prós: "Everything was on time. Crew was outstanding."

Contras: "being moved"

Prós: "Direct flights from San Diego to Narita. Easy connections for other countries. Good food. Luggage allowance."
Contras: "Seats are a bit hard and do not recline enough. Would trade legroom for more angle on the seats."

Prós: "Finally arriving"
Contras: "AA waited 4-hours to cancel the flight with 24-hours to the next flight.. Breakfast voucher didn't cover a third of the cheapest breakfast in the hotel where I was sent for the night. Even the flight the next day, sunny, was delayed."

Prós: "the crews were very professional and caring. the food was the best of all so far"
Contras: "the only thing was this flight was delayed and we missed the flight at LAX, but JAL reserved a hotel room near by for us so that we were able to refresh ourselves and relax till the next flight. thank you JAL!"

Prós: "Meals at good times during the flight, complimentary wine served, comfortable seats. Overall better than any other airline for economy class. Enough leg room, good attention, never felt like I was riding a crowded city bus as on typical one distance economy class. Worth paying a little more for being treated like a human"
Contras: "I did have any negatives on this flight"

Prós: "The cabin crew were very helpful and the food great. The aircraft was strict on keeping time."

Prós: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."

Prós: "I loved the crew, for the most part the food, and the large screen to."
Contras: "The bed was uncomfortable, in that the arm rests disappear when you lay flat the bed. A petty thing since at least it was business class, but without taking pillows from empty seats it was uncomfortable when lying on one's side and nowhere to put arms."

Prós: "The people, let's be honest, the Japanese just have a genuine humble way about them, where they actually derive pleasure from providing quality service. In short, they are better human beings, and having a flight with them taking care of me, is a sort of heaven"
Contras: "Food quality."

Contras: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"

Prós: "nothing at all...horrible aircraft, horrible flight"
Contras: "1) could not pre-book seat as it was a codeshare. You should change that...better on a budget carrier 2) The plane is not competitive, ancient entertainment system, no power in seats to plug in 3) Entertainment system did not work for all but 10 minutes or so of the flight. 4) food was really horrid, no japanese option!"

Prós: "Food was good, entertainment was plentiful. One of the best flights I've ever been on."
Contras: "Not a big deal, but I needed to borrow a pen and the flight staff hardly had any."

Contras: "I was not aware that I flew in Narita and flew out of another airport."

Prós: "Amazing crew! Great food service!!"
Contras: "Cleanliness of tray table"

Prós: "The crew was helpful and meals are delicious."
Contras: "Give free mask."

Prós: "Excellent cabin crew."
Contras: "No in-flight entertainment, economy seats are narrow."

Prós: "Excellent"

Prós: "Crew was very friendly and the service was reasonably good."
Contras: "Seats were not very comfortable."

Contras: "Did not like emergency exit seat."

Prós: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Contras: "The seats felt like there was no padding in the seat. The back was fine."

Prós: "The entertainment options were great, the food was great, the staff was friendly and helpful."
Contras: "It took a while for them to serve the first meal and I don't know that there was a need for a second meal. I would have preferred to sleep."

Prós: "The crew was amazing! The food was really great! And the entertainment was fantastic! I would absolutely fly with them again the next time I book a trip."

Prós: "Crews and services."
Contras: "My seat."

Prós: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."

Prós: "Zero"
Contras: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."

Prós: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Contras: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."

Prós: "Flight attendants were incredible!"

Contras: "Great staff and food for a plane."

Prós: "Very efficient"
Contras: "Food was not good"

Prós: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Contras: "Seats, food"

Prós: "Everything"
Contras: "Nothing. It was perfect. Comfortable, cute stewards"

Prós: "very clean over a 9 hr flight , great seat and flight attendant"

Prós: "The seat, service and food..all is great as always."

Contras: "The dinner was served too late, not right after take off. Also, the portions were way too small."

Prós: "Excellent service. Good food. Great entertainment selection."
Contras: "No free WiFi"

Prós: "ANA use the Boeing 787 for this leg of the journey. This is the best plane flying in the air right now."
Contras: "Nothing to dislike."

Prós: "The crews on ANA (Flight Attendants) are the hardest working, most polite and service oriented of ANY carrier I can remember. When the cabin lights are ON, the crew is hustling to keep the passengers occupied and chewing. Free Beer, Wine and mixed drinks in Coach! Every Service - Snack, Drinks, Lunch, Dinner, Coffee/Tea, Second and Third rounds of drinks includes a cold towel to wipe your face and hands and most important, trash is collected promptly EVERY single time. WOW. I noticed that Flight Attendants take notes on sleeping passengers for every major meal service, and they take the time to revisit those customers when awake to check they might have wanted to be fed. I also noticed that the crew has special double sided tape to pickup crumbs and spills in the aisles so grime is not tracked into the carpet. Dont be surprized to see a flight attendant cruising the aisle after dinner with a soft cooler full of small vanilla Hagen Daz cups..."
Contras: "We flew from Bangkok to Washington Dulles with a connection in Tokyo. Snow in Japan caused crew shifts to max out and ultimately a dramatic change in flight departure. (Guaranteeing a missed connection) This caused multiple downstream challenges. 1. Original flight was scheduled for 00:30. (Half Past Midnight), rescheduled flight was scheduled for 12:30 (Half Past Noon) For Americans unused to a 24 hour clock, this made emails From ANA very difficult to wrap your mind around. Was it a typo? What happens when you miss your connection? (Turns out weather delays do NOT result in accommodations or meals being provided) Rescheduled flight should have been for 1231 with (AM/PM in Parentheses) 2. For passengers who spent their vacation/trip near the equator, the prospect of spending the night in snowbound Tokyo was simply not addressed in the cancellation email. The better option was to stay in your original point of origin and make the connection in one day, but email has NO telephone number for passengers to call to make these arrangements. (We ended up calling a toll California telephone number to be sure we got an English speaking agent) 3. Many SE Asian departing cities have a crazy baggage weight policy that allows for Two bags of 25 Kilos each , but if you have a single bag that weights 32 Kilos, you must pay excess baggage. Although the policy may NOT be specific to ANA, there are hundreds of folks of all nationalities repacking suitcases on the floor of the airport, to try to meet the regulations. As a traveler I understand this, but as an ANA customer it makes no sense, especially when the ticket agent cannot charge the overage to a credit card at the ticket counter. Instead sending you to a different location then waiting for you to return with a receipt. Its a huge scam and ANA can do better communicating the rules to passengers via email or their web site. Nothing starts a long trip off worse than arguments over arcane rules. 4. Changing a return flight arrangement as a result of weather happens at the last moment, but seat assignments apparently could not keep up. I would rather NOT fly than face a center seat in coach for 14 hours. I cannot explain what happened, but repeated attempts at advance check in showed NO assigned seats available, the ticket and gate agents could not improve on this, but BOTH flights ended up having empty seats and in the end we stressed for nothing. ANA must be able to do better, improving their IT systems to make advance seat assignments possible no matter how challenging the problem of "equipment" and other changes in the face of a canceled flight."

Prós: "Timely departure/arrival, great flight crew, good food, excellent ride, clean cabin."

Prós: "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
Contras: "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."

Prós: "Good food and cabin service. Accommodating in connecting flight arrangements."
Contras: "Left an hour late because of slow ground service and poor scheduling. Extremely uncomfortable seats."

Prós: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Contras: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"

Prós: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"

Prós: "Flight spot on time."
Contras: "Can't think of a better thing"

Prós: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Contras: "The long security lines in Tokyo for transfer."

Prós: "Good"
Contras: "No"

Prós: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"

Prós: "Sleeper seats, food and service"

Contras: "The weather made the approach at Narita really bumpy, not anyone's fault. I thought the pilot did a very good job landing."

Prós: "5 stars all around 5 stars around"

Prós: "Great service and great food"
Contras: "No complaints from me"

Prós: "Crew and service was awesome"
Contras: "Not enough choices of entertainment"

Prós: "leg room; extra seat between us"

Prós: "I love the food and the girls was fantastic"
Contras: "Nothing"

Prós: "Best service ever provided by an airline"

Contras: "Not enough English movies/tv shows"

Prós: "Crew services"
Contras: "Seat space, window side, especially foot area no space for my bag and legs"

Prós: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Contras: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."

Prós: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Contras: "I disliked that the seating did not have its own personal air. At times I would get hot."

Contras: "I booked my meal while booking my tickets, but still I didn't get the food. They told me that they don't have any information about my meal.. I paid so much money for tickets and they are saying they don't have meal . When I talked to ground staff about this they also said the same thing and when I asked them what about my next flight meals they said that will let me know at the the time of boarding that they can provide me with food or not. Hell it was so disgusting that you guys will tell me at the time of boarding that you are going to let me know whether you are going to give me food or not.. And they know that I am not alone I was traveling with my 5 year old son also. They are really hopeless. I am really disappointed"

Prós: "Everyone crew members was very friendly and helpful. I"

Prós: "I liked my seat. It was in the first row behind first class. The ticket lady was very nice and patient"
Contras: "I was very frustrated because I thought I had 90 minutes between flights but by the time I got my luggage it was too late to get my scheduled plane. This forced me to wait two hours for the next plane after I had been on a plane for 13 hours."

Prós: "Staff was friendly, Aircraft was clean and tidy."
Contras: "Food was poor, there was no space, even domestic flights have more space than this one.!!"

Contras: "Food availability a minor challenge but crew handled it very nicely."

Prós: "plane is comfortable and business class bar is great"
Contras: "Boarding was a mess and food is terrible"

Prós: "Entertainment, punctuality, helpful crew"
Contras: "Food"

Contras: "why did they take my blanket and headphones 1 hour before we land?"

Prós: "Voo"
Contras: "Embarque com finger e mais próximo do gate"

Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."

Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."

Prós: "emirates very great ... all the best craw could be more ingaged"
Contras: "wee booked emirates but fly with dubai plane fly dubai - you have a filling that all they wont is to sell staf but no comfor for the price"

Prós: "Yes!"
Contras: "It was ok"

Contras: "Thanks, good service"

Contras: "Emirates has great service and food. Highly recommend if you can handle a Dubai layover"

Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "Alimentação!!"

Prós: "The stewardess were lovely."
Contras: "The refreshments"

Prós: "The comfort, crew and entertainment."
Contras: "The boarding."

Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"

Prós: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Prós: "In general, everything as expected, some crew members were even extra nice."
Contras: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Prós: "Padrão Emirates Ou seja, tudo muito bom"

Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"

Prós: "I am tall and was very happy with the leg room in economy class. Food was tasty."
Contras: "Nothing really. Was completely satisfied."

Prós: "Hard to say, it wasn’t a good experience. Flying from Bombay to Toronto was really bad."
Contras: "They broke my baby stroller, they didn’t bag with or handle with care. It was new stroller all damaged from Bombay to toronto flight."

Prós: "Tripulação e assento"

Prós: "All ok"
Contras: "Sray bathrooms often."

Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."

Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"

Prós: "The flight was on time and the crew was nice."
Contras: "The entertainment options and food were outdated and very much unpleasant."

Prós: "Tudo"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"

Prós: "Emirates perfeita"
Contras: "Nada"

Prós: "Excelente!"

Contras: "Read the above. Completely incompetent and dishonest company"

Prós: "Smooth flight; Staff helpful and professional Got to tour Dubai with.Arabian Adventures who partner with Emirates."
Contras: "Flight too long..."

Prós: "the crew are nice"
Contras: "food limited selection"

Contras: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."

Prós: "Awesome expirance with emirate fight"

Prós: "Embarque pelo Lounge é muito rápido"

Contras: "Service crew"

Prós: "Emirates is the best Airline"
Contras: "Everything"

Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."

Prós: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"

Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"

Prós: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Contras: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."

Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."

Prós: "Every thing was good"

Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."

Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."

Prós: "We were able to switch seats to get more space -- especially leg room"

Contras: "Airport staff were not very descriptive or helpful with directions. Talked to me like I was dumb...."

Contras: "Broke my bags."

Prós: "Flight was light and was comfortable"
Contras: "The flight was light. Even with that the crew seemed checked out. Did not come by to offer additional drinks or snacks. I noticed some unprofessional physical contact between few Crew members."

Prós: "Staff excelant.restrooms very clean Food was great.landing on time"
Contras: "I had 8 hrs.lay over I dubai.need more comfortable chairs in lounge.night stuff was short help.to help wheelchsi traveller's .no major complaint.will fly emirates again."

Contras: "They were making luggage issues with all passengers"

Contras: "no red wine - what is written in the menu in business class was missing the main course meal"

Contras: "I had no vegetarian dinner"

Prós: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"

Contras: "Squawking brats the whole 10.5 hours of the trip to IAD."

Contras: "Seats are extremely uncomfortable.."

Prós: "Assento e refeição"
Contras: "Atraso"

Contras: "Uncomfortable seats. Very uncomfortable ride. Everything else was good but it’s becoming hard to fly this way."

Prós: "Tea"
Contras: "Food and service"

Prós: "nothing"
Contras: "everything"

Prós: "Crew was exceptional. Very polite and helpful. Flight was on time."
Contras: "Food is not that great. They served a beef dish as the second meal without a non-meat alternative. Seats are pretty tight and the movie selection was not that great, although they offered dozens of options so it could just be my taste in movies."

Prós: "Voo rápido e tranquilo"

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Contras: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"

Contras: "Air conditioning didn't work!!"

Prós: "Crew. Food wasn’t bad."
Contras: "Late leaving. Waited an hour in Joburg before we could deplane. Cramped seat (normal on most airlines)."

Contras: "Nada"

Prós: "The staff was kind and well spoken on the flight."
Contras: "The gate staff was not forthcoming with information and both of my flights were delayed by an hour and no one shared info with passengers."

Prós: "Food as per.always was.great and choice of entertainment also good."
Contras: "Bording was delayed because of inbound flight delays."

Contras: "Nao permite reserva de assentos nem no checkin online"

Contras: "Atrasso, comida ruim"

Prós: "Excellent Staff very courteous and professional 5 star +"
Contras: "The Internet is complicated and not working all the time. Business class seats are dated need to be upgraded, comparing to other airlines."

Contras: "Poderia ter melhores filmes, de resto nota 10"

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Contras: "I missed my flight from ABV to Istanbul. The customer representatives at the airport office couldn’t help me find or place me on another flight. They wanted me to purchase a new ticket and pay full price instead of the difference. The flight ime on my itinerary was 12:15a on Sunday (instead of 00:15) which confused me. My flt coming to ABV, airline left my baggage in turkey too and had no representative at airport to inform us what happened. Seems airline treats flights to Nigeria this way"

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "The landing"
Contras: "The crew nasty stwarts"

Prós: "The Entertainment system was best I have seen."
Contras: "Flight attendants had crappy attitude, hardly spoke English, spilled a drink on my lap and only managed a sorry when I spoke up."

Prós: "Good service, friendly and hard working flight attendants Nice gift bag with toiletries"
Contras: "Head pads of a seat don't go low enough for my low height. Provided pillows helped though"

Prós: "Loved the selection of movies. Airplane seats were comfy. Departure and connections were on time."
Contras: "Flight attendants were very slow to respond to requests and when an old passenger threw up, they didn't offer him help. They just sprayed the area and left the yuck instead of cleaning up immediately, despite my numerous requests. So you can imagine the smell."

Prós: "Great food, great plane, shortest flight."
Contras: "The restroom is too narrow on this plane, at least the one I tried. They ran out of one entree since everyone wanted chicken and not the fish. They should know this and make more chicken available and less fish. But I tasted both and both entrees were good. The "sour cherry juice" is great."

Prós: "The staff!"
Contras: "The turbulence lol"

Prós: "The entertainment and services of crew"
Contras: "The vegetarian food was not that good..it can be made better."

Contras: "Had to remind the hostess to bring our meal as she missed us in giving out the meals initially."

Prós: "Good food and comfortable seats"

Prós: "Busy flight with many kids and the entire crew was friendly and professional with service."

Prós: "Meal,airplane"
Contras: "A little turbulence"

Prós: "not much"
Contras: "hostesses not so courteous"

Prós: "I liked the pouches of goodies that were there - the slippers, toothbrush, and etc."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Wish they used a large plane like the Istanbul to MIA one."

Contras: "Didn't get to Instanbul or my destination of Budapest. There were mechanical Issues that I was told were weather issues. I was delayed over 12 hours, missed two connections and given the runaround about getting a place to stay for the night. The shuttle service provided took another hour at 2am! $47 to cover four meals and no mention of flight credit on my first leg for the HUGE inconvenience. A direct flight to Budapest a 27 hours after the fact is the best they could do and wanted to charge me a change fee too!! My vacation is cut short by this mess and my travel companions already in country are waiting on me to get their trip started. I will not be using Air Canada or Turkish air until they can communicate between one another and provide at least average customer service. So, it's safe to say that it will be the 12th of NEVER when I fly Air Canada"

Contras: "Uncomfortable flight from LAX to Istanbul. No leg room at all in coach compared to many other airlines Ive flown."

Prós: "The quality of service on Turkish Airlines is really good. I appreciated the friendly and pleasant attitude of all the flight attendants that I came in contact with during the flight."
Contras: "It was such a long trip, a little more than 12 hours and my legs get really stiff after sitting for long periods of time. That is not the fault of the airline, just something I have to deal with after having both knee joints replaced."

Prós: "Food, crew, comfort, not a full flight, enough room for everyone"
Contras: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."

Prós: "Entertainment was good."
Contras: "Crew could be nicer and smile more often to the passenger."

Contras: "I wa in the restroom and the attendant opened the door on my while I"

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "The crew was friendly and efficient"
Contras: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."

Prós: "Comfortable and Clean"

Contras: "Need longer transfer time in Frankfurt airport. They use buses to airplanes and that eats up time. Also, passport control line can be long. Fights to and fro gave us barely enough time and we were last ones to board"

Contras: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "They were smiling and very welcoming"

Prós: "The crew was very professional and pleasant. The food was tasty for airplane food."
Contras: "The seats were not that comfortable."

Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Prós: "crew onboard and food/entertaiment."
Contras: "could do without the delays. transit time was reduced to less than an hour in Frankfurt because flight to Frankfurt was delayed by 45 mins. it is becoming very stressful to transit in FRA every time."

Prós: "Tudo foi bom"

Prós: "The crew was attentive."
Contras: "Boarding crew in EWR insisted that my small carry on had to be checked in. MANY passengers were able to bring on board luggage that was larger and clearly heavier. I don’t understand why I was one of the exceedingly few passengers pulled out of the queue to have luggage checked in. Food was sad."

Contras: "As refeições."

Contras: "Lufthansa lost my luggage. Still waiting in my hotel."

Contras: "If Lufthansa had not lost my luggage."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Contras: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "The bathrooms were always clean. The staff curious and attentive, food was ok. Overall very goid"

Prós: "great over all experiance. Don't let the other negative reviews put you off"

Contras: "I was told there was no meal included because of the fare I paid. I paid $1100.00. I have never experienced this, even on round trip cheaper flights and I fly to Europe every year."

Prós: "We purchased seats with extra legroom and it was very, very much worth it. My husband is 6 foot four and he was able to stretch out his legs comfortably. Seats are not uncomfortable, which is different from some airlines we’ve been on, and we really like the adjustable headrest where the sides can be flipped up to keep your head from rolling around while snoozing. We like that the silverware is actually metal instead of plastic!"
Contras: "The screen that folded out of the armrest was so small that watching a movie on it gave us a headache. The furst meal/lunch was so-so. Personally I would prefer a mixed fresh salad with a little bit of ham or chicken on top instead of the attempt at a hot mushy entree. The second meal/dinner was Similar to a hot pocket. The bread and the filling was pretty tasteless. Why not just have a healthy fruit bowl? Would have liked to see some English language reading material in the seat back pocket – it appeared to be only German language. Alternatively, it would be great if the flight attendants could offer non-German language reading materials upon request."

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "A lot of legroom and good food for an airplane! The inflight entertainment has games, shows, movies, and a cool map. Plus the crew was friendly. This economy flight felt like premium!"
Contras: "Nothing to complain about!"

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "Staff, very good."
Contras: "Space for sitting and functioning. Flight monitor not functioning."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Prós: "Flight delayed leaving, but arrived on time"
Contras: "Food was so-so. Didn’t know wireless headphones were not compatible with inflight movies. Flight attendants seemed grumpy"

Prós: "Boarding was efficient. Crew was very professional and nice."
Contras: "Arguably the worst food I have ever experienced in Business Class. Entertainment was average. Seats not all that comfortable for sleeping on a 12 hour flight. Also, it was hard to hear the announcements over the PA system."

Prós: "Nothing"
Contras: "Gate changed ast minute so we had to walk a long way to get to it with 3 kids. Airplane with no entertainment at all. Also the worst was getting to Beirut without 2 of our bags. We got one of them 1 day later and the second 5 days after. When we got the second bag few of our things were gone."

Contras: "Seat pocket was damaged and couldn’t be used. Food was at best mediocre. Old salad, old bread, no salt with warm meal."

Contras: "No entertainment on this flight"

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "I made it to my destination"
Contras: "Cancelled flight, timing, and a day lay over I wasn’t pre pared for."

Prós: "Flying premier economy. Flight was on time...no crying babies. Very friendly crew"
Contras: "Long lines to get through boarding"

Prós: "The crew was very friendly as always."
Contras: "I didn't like having to wait on the plane for 5 hours while the plane was being worked on while still on ground at Denver International airport. I really didn't like that once arriving in Frankfurt International airport and missing my connecting flight I was provided a voucher for food that was worth 10 euros which wasn't enough to get a meal only a snack. I read an article on the plane on how well Lufthansa Airlines is doing and how much money they made but yet they have been giving the same amount on vouchers for a very long time."

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Contras: "The flight got delayed and it was a nightmare for my handicap old mom."

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Contras: "Food quality on Detroit - Frankfurt could have been better. About Frankfurt airport: the security check (between gates - for going to gate for connecting flight) was in-efficient. A single agent working while multiple other agents idle nearby. Processing speed was slower than other European & US international airports."

Prós: "Fight attendants' courtesy"

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."