Hotéis em Osaka

Close to castle and good views - close to station also

Had to pay large fees for everything extra ie internet and fitness facilities

The Guest Relations were very helpful in providing maps to places I wanted to go. They would checked for information from the internet and made sure we knew our way around.

friendly people

Fantastic location.

Property is nice great staff.

Rooms are very small. No air conditioning is a definite minus. 75 degrees outside and only option is to use the heat. Very noisy but hotel staff was accommodating to move room.

Free bus to station partly compensated for distance.

Lounge prices were excessively high: 1300 yen for a cup of coffee (3 times the Starbucks prices), but there is nowhere else to sit to conclude a short business meeting.

Room was nice/clean, great view, connected to main train station. Staff were very helpful (accidentally booked in a smoking room, they found me an alternate, non-smoking room despite being very full).

The location. Close to the train station

Had to take smoking section

The staff at the front desk was very kind as everyone is in japan

The entire hotel smelled like bleach and smoke. The rooms were absolutely disgusting. Walls were stained, rooms smelled over bearing like bleach and cleaning products I had to leave early. The carpet smelled I felt dirty after leaving. None of the previous reviews held up to the facility. Like staying in a run down hospital. Will never book a hotel through kayak again. And I travel for work and pleasure very regularly. Might be the worst experiment at a "4 star hotel" I've experienced in my life

Location

Modern facilities

Spider in the ice-bowl, poor breakfast select and over-priced

The location of the hotel, it's really in the entertainment area

Located just a very short walk to the Osaka (not shin Osaka) Station I would estimate no more than 5-6 minutes easy walk-. Seems most cab drivers do not know it that well, and despite knowing the street name , want to check their "list of Hotels" where it does not seem to rank.. Best landmarks outside Osaka station are the Hankyu building on corner opposite the station) and the Namco Amusement building. As long as you are walking alongdside the NAmco building, keep walking along until you see the over pass ahead, cross the road andabout 45 degrees to your right from before crossing there is the Il Monte next to a little alley way. Lobby is on 3f.

You have to continually as the reception desk if you wish ice fror your room, which tends to limit you.

Location

Price

Excellent service from Concierge and front desk staff. Convenient location to OCAT, JR Namba Station and local subway lines. Walking distance to Dotombori, Shimsaibashi, and other shopping streets. Good local restaurants in alley ways close by.

Although the chapel on the 22nd floor was a little kitschy, the hotel was grand, clean, and had great views over the city.

It was difficult to find the entrance the first time. The is a subtle entrance where you take an elevator up to the main lobby on the 22nd floor.

Staff was very friendly. Checked us in and gave us a sheet of paper informing us of rules and policies. Breakfast buffet was offered at a reasonable price and selection of food was excellent. Hotel room was cleaned and serviced at about 12:00pm-2:00 pm, found out when we slept in late but when we didn't we came back to a very tidy room with new towels and bath robes. Free lan internet was provided so I could upload pictures I took and update friends and family on how I was doing while in Japan. :) Check out was at 10:00am but or flight was at 9:45pm which was very sad but staff was able to hold or luggage for us while we walked around town for the last time. Also in the lobby were maps of the surrounding area which was very helpful. I would not mind staying at this hotel again.

This hotel was in a great location, very close to Shinsaibashi shopping street in Osaka. The room was clean, though we originally asked for a non-smoking room and were put in a smoking room, which really stank. This was changed on our second night after we complained and a non-smoking room became available. The staff were friendly and helpful. The room was tiny and really just a bed for the night, not a place to hang out.

Great location for a great hotel

Wifi not complimentary. At a rate of $17/day I think it is too expensive...

shopping

The hotel was centrally located next to Osaka station. Great location and easy access to transportation and shopping. Breakfast was great and met the needs of all 11 of us travelling, including 7 students. Second time I stayed here and would stay again.

This hotel was very close to the Osaka station and was easy to access by foot. The staff were pleasant and had us checked in and out very quickly.

The hotel hasn't been updated in a while. It wasn't the cleanest place we stayed in Japan either. The blankets were dirty and there was hair on the bathroom floor. It smelled of cigarettes even though it was a smoke free room.

Fantastic location. You follow the tracks toward the Osaka train station, pass an underground shopping area and you are there in less than 5 min. Everything is well maintained, a reasonably-priced French restaurant is next to the reception (8th floor).

Nothing really.

Clean, convenient, comfortable. Staff were delightful. Easy walk to train station. Room was small but not cramped.

This hotel has an odd but delightful European feel. Old Time elegance but with all the right modern conveniences.

The white robes, cleaning process and very helpful staff .

Rooms too small. The fan in the bathroom did work

Location : really close to shin-Osaka, so if you're planning to come and go to Kyoto for example, it's really easy. Not noisy, quiet despite its location. Quite clean rooms (not perfect, but clean enough at least for my standards), internet lan access working (but not really fast). Small room, as usual in Japan, but "large enough" for a 1m 81 guy, as I am (I did not have to lean in the shower, that happens sometimes here). The price is ok.

They barely speak english, and seem quite unhappy to see you, no view (my window was on a 1-meter large "street", so I had a splendid view ... on a japanese office). All tv channels in japanese (but I did not encountered yet in Japan an hotel with foreign channels playing). In a word, average. As somebody already posted here, I've tried both Claiton and New Osaka : Claiton's people are speaking english (and are clearly more friendly), it's only a few bucks more, lan is working better and rooms are larger. But you ha...

Location and price.

Front desk service was less than desired. Also, at ~8:00 p.m., the front desk failed to answer the phone. Maybe if the phone calls would roll over to the Hotel's operator after, it would help, instead of continually ringing with no one picking it up

Upgraded room upon arrival. Very convenient location for train, bus, shopping, supermarkets. All just minutes away. Easy access to the usual must see spots. The front desk is First Class in helping non speaking visitors. This is my second stay here. Very helpful in everything. The english speaking front desk was very helpful, they even wrote messages for people to read in case we could not get the message across.

Can't think of anything we disliked about this place except breakfast buffet a little pricey.

Location is great, right next to the subway station, shopping mall. only 2 stations away from osaka Namba. The limousine bus stop to Kansai airport is right outside of the hotel . Staffs are really polite and helpful.

possibility of apartment-like accommodation for groups, easy access by subway, enough shops around, close to Osaka castle

in fact no...

I hope to use comfortable seats ( the seats very smal & not comfortable for sleeping)

Alot of noisy from the street coming inside the room

Location was really good and staff were friendly

A little too small

We are very pleased about the conciege sevice, they were very kind and helpful.

Everyone was so helpful, the facilities were great and the location was very convenient.

nothing.

concierge is very good

no welcome fruits, nobody helping to open heavy entrance door, poor choices for breakfast. At least for New Year they could do something nicer for breakfast.

During a one month visit to the Kansai area this was the best hotel I stayed at among several in both Osaka and Kyoto including two 'luxury' hotels. The ANA Crowne knows about balance of service. The entire staff was professional, well organized and provided the smoothest, most comfortable and truly accommodating environment. Everyone knew what they were doing and worked well as an efficient skilled team.

I have only praise for this hotel. I travel in Japan often and I plan to make The ANA Crowne my first and probably only choice in Osaka.

Location is perfect. 10 min from Osaka Station.

Located literally next to Osaka's Sky Tower and rotating garden/restaurant. Not far from Umeda station as well. Hotel is also very nice, but best of all was the service, which was impeccable.

Most of the staff was very friendly and helpful. The bar near the lobby was absolutely great. Bartender was very genuinely kind and knowledgable.

lady at check-in office was very curt in her communication (smaller woman with glasses). The hotels restaurant does not offer 24 hour room service, and the hotel does not allow deliveries, so if you find yourself hungry past the kitchen hours, you are screwed. Concierge is off duty after 10pm, so again, any late-night info is non-existent. Location was very far from any nearby attractions, even any row of shops/restaurants.

Cleanliness, very good Japanese breakfast, not noisy

position

nothing, breakfast could be better but it's ok

Staff service is outstanding.

Customer service very good

Easy access from the subway station, clean room with a fantastic shower. It was one of the best business hotels that I've stayed in!

good location and room layout, 2 bottles of complimentary mineral water

in-room movies cost 1000 yen per movie

The staff was very friendly and accommodating. It was clean and quiet.

The room was disappointing. The beds were very hard and the room was all the way on the other side of the building away from the elevators.

Conveniently located by the subway station Friendly, English speaking front desk Great lobby and hotel facilities

You get what you paid for! The hotel lobby was so nice that I was very disappointed when I got to my room. The carpet was sticky and towels were stiff. The room was pretty run down and I felt like it was not the same vibe I got from the hotel lobby. However, for how much I paid, it was well worth the location.