Limpeza diária e filtros HEPA a bordo em voos para a Cidade do México
|maio||Melhor época para evitar as multidões, com uma queda média de 4% no preço.|
|janeiro||Época mais popular para voar, com um aumento médio de 11% no preço.|
Preço médio ida e volta
|R$ 4.620||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|R$ 3.096||ou menos|
Boa oferta só ida
|R$ 1.730||ou menos|
LATAM Airlines, GOL e Aeromexico eliminaram suas taxas de alteração e cancelamento em voos para Cidade do México Benito Juárez. Confirme as políticas no site de reservas.
LATAM Airlines não permite reservar o assento do meio em voos para Cidade do México Benito Juárez.
A passagem aérea mais barata para a Cidade do México saindodo Brasil nas últimas 72 horas custava R$ 1.427 (só ida) e R$ 2.594 (ida e volta) na rota de São Paulo para a Cidade do México. A rota mais popular é de São Paulo para a Cidade do México e a passagem mais barata encontrada nesta rota nas últimas 72 horas custava R$ 2.594 (ida e volta).
Em geral, a Aeromexico, a GOL e a LATAM Airlines voam com mais frequência de Brasil a Cidade do México. A rota mais popular é do Brasil, e a Aeromexico, a GOL e a LATAM Airlines são as companhias que voam com mais frequência nesta rota.
O aeroporto de Cidade do México fica a 9 quilômetros do centro de Cidade do México. Veja no mapa.
O aeroporto de Cidade do México é o Aeroporto de Cidade do México Benito Juárez, também conhecido por Benito Juárezou simplesmente o aeroporto da Cidade do México. O código do aeroporto é MEX.
É possível sair do local de ônibus, táxi ou metrô. Os ônibus da empresa Metrobus param no portão 7 do Terminal 1 e no portão 2 do Terminal 2. Para ir de metrô, por sua vez, a estação está localizada a cerca de 500 metros do Terminal 1, logo após a área do estacionamento. Por fim, quem pretende ir de táxi só precisa se dirigir aos saguões de desembarque, que é onde os táxis das 3 empresas credenciadas operam 24 horas por dia.
O Aeroporto Internacional da Cidade do México é bem amplo e moderno, oferecendo desde comodidades básicas, como Wi-Fi e casas de câmbio, até serviços mais específicos, como salão de beleza, spa e agências de viagem. Nos terminais de embarque é possível encontrar restaurantes e lanchonetes variadas, além de lojas de perfumes, roupas, artigos de viagem e os Duty Free, que reúnem dezenas de marcas de luxo em um único espaço.
Sim. Existem algumas opções de hospedagem no Aeroporto Internacional da Cidade do México. No nível 3 do terminal 1, por exemplo, encontra-se o Hilton Mexico City Airport. Já o NH Collection Mexico City Airport localiza-se no piso 6 do terminal 2. Além disso, os hotéis Camino Real Aeropuerto e Courtyard Mexico City Airport são ligados através de uma passarela ao terminal 1.
A maioria dos visitantes provenientes de Brasil poderá entrar em Cidade do México sem restrições.
Leia mais sobre as restrições de viagem para Cidade do México
Visitantes provenientes de Brasil não precisam cumprir quarentena após entrar em Cidade do México.
Visitantes provenientes de Brasil não precisam apresentar um teste PCR ou de antígeno com resultado negativo para COVID-19 ao entrar em Cidade do México.
Máscaras:obrigatórias em áreas públicas.
Restaurantes:Aberto com restrições
Bares:Aberto com restrições
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a internet para encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos para a Cidade do México.
A ferramenta de previsão de preços de voos do KAYAK utiliza dados históricos para determinar a probabilidade do preço de um voo para a Cidade do México mudar dentro de sete dias. Assim, os viajantes podem saber se devem esperar ou reservar agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para a Cidade do México com uma companhia aérea e voltar com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar para a Cidade do México até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe convêm.
Pontuações baseadas em avaliações de usuários do KAYAK
Prós: "Check-in was fast"
Prós: "Check-in was fast"
Prós: "The crew was amazing and everyone moves efficiently to get the plane off the ground."
Contras: "The food of course. Being a strength and conditioning coach that promotes healthy eating. I would prefer healthier food to consume while taking a long flight."
Prós: "Great plane, entertainment and nice plane crew."
Contras: "The staff at the gate was not so nice when boarding."
Prós: "The service"
Contras: "The infraestructure, entretainiment and a good food"
Prós: "The crew was nice and the boarding was relatively quick"
Contras: "Old airplanes, no entertainment, broken seats, overall very bad airplanes and not a good service offered. The airline should get newer planes."
Prós: "The crew was nice and the boarding was relatively quick"
Contras: "Old airplanes, no entertainment, broken seats, overall very bad airplanes and not a good service offered. The airline should get newer planes."
Contras: "Bad variety of movies"
Prós: "It was a delayed for 4 hours and even then was another dalayed of 48 minutes"
Prós: "Airline, crew and nice landing (the pilot)"
Contras: "Boarding is crazy. People don’t respet the group order"
Contras: "Airline connecting flight from rio to Lima to miami. First flight was delayed, the four of us missed our second flight. Then we had to go to bogota from Lima and run to make it to our last flight. All of this made us miss work and sleep, 26 in airports and airplanes. The worst experience. Rude staff on top of it all"
Prós: "Flight cancelled multiple times, no explanations only lies."
Contras: "To be treated like garbage."
Prós: "I Liked my especial food request. Movies and a big A330"
Contras: "No very confortable , food was not good, entertainment was ok."
Prós: "Good service, friendly staff, speedy check in"
Contras: "Annoying kids behind us on the return flight."
Contras: "Delayed, lost of conection."
Prós: "Although not many the selection of movies had a good variety"
Contras: "The food was horrible"
Contras: "Avianca did not want to respect my ticket and put on standby my seating"
Prós: "Lounge in Rio was great but flight service was Average."
Contras: "Service was non existent. Food was bad. They never come back and ask you if you want anything. Once in the air service doesn’t start for One hour"
Contras: "I was not allowed on the flight, but I was allowed to book the flight without being warned that I must have a yellow fever certificate to travel to Costa Rica after I have been to Brazil, Avianca airline staff are EXTREMELY RUDE and would not admit it was their fault for not displaying the correct details in the booking details. NEVER AGAIN,"
Contras: "Flight got delay 3 hours and lost connections avianca behaves really bad and did not provided the appropriate remuneration"
Contras: "My flight was changed from having 1 layover, to having 2 and getting back much later in the day. When I got to the airport, my flight had been changed again to have 3 layovers and getting back the next morning. When I spoke with a representative at the Rio airport she said she couldn't do anything for me but to ask at my next layover where they could switch me to a direct flight. When I asked at that airport, they said they didn't even fly direct flights. Worst airline experience I've ever had."
Prós: "the staff in the airport (Lima) was very unprofessional. I written some note in the complaint book. I have a very but moment with the manager or supervisor when i ask abut my baggage, but the staff during the fly was excellent."
Prós: "I appreciated the amount of food and drink offered, and the flight attendants were extremely helpful."
Contras: "There were no televisions on our seats."
Prós: "The planes had individual entertainment systems"
Contras: "First flight delayed causing us to miss connection by 3 minutes. A large group of people on our plane missed the same flight. We had to wait 9 hours with 2 kids for the next flight with only a free fast food lunch offered as compensation."
Prós: "Free movies was nice"
Contras: "Being told I had to move from my assigned seat, in to a row that does not recline. Worst 5 hrs in a long time"
Prós: "excellent crew service"
Contras: "couldn't hear anything even though I was given two sets of earphones and it was a long flight"
Contras: "It took two hours in line to be told our flight was cancelled. After waiting another hour we were told they did not have alternative flights for us. They refused to have conversation and would randomly leave to the back office for 20 minutes at a time or stop assisting people at all. There were people screaming at the ticketing counter and security was called. In the end we spent 14 hours waiting there for a new flight, got split up and sent to different countries, had to miss work, and were not given any flight credit, accommodation, or even an apology."
Prós: "Food was really good."
Contras: "In the seats close to the bathroom of economic class it was impossible to sleep. The sound from the discgarge was horrible!!!! In a flight of 6h it is really important."
Contras: "I lost my flight because I did not receive any notification that avianca wasn't allowing people to get on the plane to Bogota from Rio de janeiro without a yellow fever vaccine certificate. Keeping in mind that my departure flight was from Bogota with the same airline. So I lost my return flight and avianca wouldn't give me any discount on getting a new one."
Prós: "The video selection is pretty good"
Contras: "My vegetarian meal was the same both times--soggy bread, unflavored squash. The worst vegetarian meal I've ever had in 10 years."
Prós: "The flight attendants were great"
Prós: "Not much"
Contras: "More than half an hour delayed and when I arrived to Mex my baggage was still in Bog. We had a scare during landing also but i dobt think is the airline fault."
Prós: "It was late leaving Bogota because there had been a problem with some luggage. When we arrived at Mexico city we had to wait a long time because there was no parking dpace"
Prós: "My flight had an unnecessary stop at Bogota, when the lady on the counter asked me where I was heading to and found out it was a place so close she asked me if I wouldn't mind going on a direct flight of 2 hours instead of waiting for a 19 hour flight. I love Avianca and I've never preferred another airline. Their customers attention is great."
Contras: "The only problem I had is that they were out of one of the meals when they got to my seat."
Contras: "My bag was gone through and many items were stolen. I'm really disappointed with the experience. Everything except for that was fine."
Prós: "The crew was kind and courteous. We were fed often, and given plenty of fluids"
Prós: "Rude service and flight attendants refuse to do anything. Hit the call button and they just turn it off without asking what you need."
Prós: "The flight from GIG to JFK is good. I enjoyed it very much."
Contras: "The only problem is it took a little longer to wait for our luggage in JFK airport."
Contras: "Missed connection both ways"
Prós: "Food and leg room"
Contras: "Attendants could be rude at times"
Prós: "Lights were dim to facilitate sleeping"
Prós: "el vuelo fue exelente un avion grande y muy avansado"
Contras: "si me gusto mucho"
Contras: "space for lugage stow in bussiness cabin"
Prós: "I arrived at my destination with everything."
Contras: "1. I accepted a voucher in exchange for getting bumped from an overbooked flight. I gave it to my friend. It's very difficult to use. I won't do it again unless it's for a lot of money, or cash. 2. My screen didn't work on the plane."
Prós: "Great service, good food, good flight. Pillows and blanket, breakfast and dinner, and free 2 bag check-in for international flights."
Contras: "It's being terrible. My mom and my brother didn't arrived yet. TWO days late because of Avianca mistakes. Lose two days in a vacation trip its a lot. I'm never gonna use this companie again. My family is now in Peru, alone, because of Avianca. Terrible service."
Contras: "My tv didn't work even when i report that to the different person of the crew no one do anything and also they ignore me."
Contras: "Flight got cancelled, had to wait 3 hours to get my flight redirected to LAX instead of Tijuana, had to rent a car from LAX and drive down to San Diego"
Prós: "Nice crew"
Contras: "During the boarding process in miami my carry on was “too big” to go in the over head bin, so copa members told me I had to checked it even though I never had to check my carry on before and I needed it because I was traveling with my month and a half daughter, customer service in MIA is really bad overall for international airlines going to Latin America"
Prós: "Crew, very kind"
Prós: "Comfortable chair"
Contras: "They didn’t finish the in flight service supposedly due to turbulence but the plane was actually fine"
Contras: "Boarding process for Copa 808 from Panama City to JFK on 8/25/2019 was mob-like. Attitude of security personnel was unhelpful/resentful when trying to use Star Alliance Gold Lane (Have Premier Platinum on United). My wife got “selected” for special security screening. Almost missed flight."
Prós: "super friendly service"
Contras: "fully reclining seats for business class"
Prós: "I like this flight very smooth no worry what so ever I will flight again"
Prós: "Premier services."
Contras: "Toilet cleanest, entertainment, and traveling kit."
Prós: "I loved the quick flavor flight and the staff was very kind!"
Prós: "Very nice crew and service."
Contras: "Too cold in plane - no blankets!"
Contras: "Mostly, everything."
Contras: "Traveling with another airline!"
Contras: "Schedules for departure and arrival other than midnight"
Prós: "Nowadays people don’t treat others with a decent customer service"
Contras: "Flight attendants are not social, plain answers, no commitment to provide or exceed expectations"
Contras: "Había mucho calor dentro del avión antes de despegar. Los aciertos muy pequeños. Poca cantidad de comida."
Prós: "Good service"
Prós: "THE WORST EXPERIENCE OF MY ENTIRE LIFE. Immigration stalled for over 3 hours and we missed our connection flight to Seattle. With no hotel accommodations nor food accommodation we are forced to sleep here in the airport and payed over $900 to catch a new flight in the morning. Worst airlines ever!"
Contras: "The food was aweful! You’d better bring something on board with you!"
Prós: "I sat in row five so I had lots of like space, which is good since I’m 6‘6“ tall"
Prós: "I was appalled at the lack of empathy and customer centricity of this central American airline."
Contras: "We arrive at SFO with my family. Two girls 2 and 5 and my wife six months pregnant. There was a misspelling in my wife's name. Easy fix right? Nope! The COPA staff forced us to pay a new ticket for her and did not even respect the price. APPALLING!"
Contras: "the connection was short the flight dropped me off on the tarmac never again will I go Copa"
Prós: "We boarded on and left on time"
Contras: "There was a storm at our destination, Panama City and we were unable to land on time ultimately missing our connecting flight. The crew gave us little to no communication about the situation and when asked they said our connecting flights would wait for us. When we finally did land there was not a gate available. We had to wait for a bus to pick us up and drive to a gate, this took at least 30 minutes. When we finally got to the gate of our connecting flight, we were only 15-20 minutes late. Our flight had already left and the staff directed us to the information desk for assistance. They sent us in the wrong direction. When we got to the correct desk we waited for an hour and a half to be seen, there were at least 30 people behind us. They offered us a flight that wouldn’t arrive to our final destination, San Francisco, for two days. We opted to have them fly us to Miami and then had to purchase our own flight from Miami to San Francisco. When we boarded our flight to Miami later that night we had to wait for over an hour for other passengers and bags that were delayed. Our bags are missing and we had to wait in an another hour long line to submit a claim. Overall it’s been a complete nightmare."
Contras: "Travel was cancelled by travel agency. Never received notification until travel day."
Prós: "Low price"
Contras: "The crew was unfriendly. Then, our overnight flight arrived nearly an hour late. I missed my connection because I stopped to use the bathroom en route to the next gate because I did not realize just how late we were."
Prós: "I like that international flights serve food, drink and have entertainment in the main cabin making domestic companies appear stingy. The flight attendants were wonderful, as always"
Contras: "Pretty sure they got the cheap Boeing seats, they seemed smaller than average. Also baggage claim took FOREVER (I exaggerate), but it was better than last time I flew Copa where my bag arrived on the flight AFTER mine."
Prós: "the crew wAS very nice, the plane was very clean"
Contras: "the only nice thing to say about the food is that it was so bad i was happy there was so little and i didn't have to waste much. i went through hopes, including a fifteen minute phone call, to get the seat i wanted only to be assigned an awful seat in the back. one movie on a seven hour flight. lots of promos though. it is not a very good airline."
Contras: "One bathroom was dirty since the beggining of the flight and could not be used."
Prós: "Great service and the flight times were perfect"
Prós: "Me gustó todo, el menú para vegetarianos y demás la amabilidad de todos, el vuelo puntual y bastante tranquilo"
Contras: "Todo estuvo súper bien"
Prós: "This was a nice experience for a fairly typical airline. Meaning, not Emirates, Qantas, or the others that are supposed to be top-notch. To be fair, I haven't flown them, I'm just thinking of things I've heard and read. The seat was fine and typical as far as leg room and reclining goes. The food was what you'd expect on an airline (it was fine, but I don't despise airline food). The crew though, was wonderful. Really. Friendly, welcoming...I bothered one attendant a couple times for more water as I was very thirsty, and then asked for a beer after the beverage service was over. Often flight attendants will act as if you're demanding a foot massage or something, but this particular guy was very nice. All of the crew that I interacted with was just lovely."
Contras: "A flight of this duration should really have wifi access."
Prós: "For a small plane, staff did good job with two meals, etc."
Prós: "Copa service is always very good."
Prós: "Involuntarily asked to move to next flight(flight over booked) with time delay greater than 16 hours with no compensation"
Contras: "Ground staff spoke to me nicely and explained everything but my plans day and travel was ruined because of their management and no compensation provided."
Prós: "Crew was very helpful"
Contras: "Not enough entertainment options"
Contras: "Has to stay over Night in Panamá city"
Prós: "all the service"
Prós: "All good ! Just perfect"
Prós: "on time"
Contras: "terrible food"
Contras: "Me.dijeron que iba a estar junto a mi acompañante y nos dieron asientos separados en ambos vuelos"
Prós: "the two agents at the gate where kind and helpful and this review is not directly at the employees of Copa. however this is not my first rodeo with Copa on their oversold strategy and they should have sent out an email about the situation and certain people would have stayed home or their hotel for next flight."
Contras: "$400 voucher (less than price of our ticket) to use for future Copa flight. LOL. because of the many people being bumped, it took 2 hours to process all our vouchers (taxi/hotel/$400) *the flight was at 6:14pm but we knew we couldn't get on around 5:40pm, and left the airport at 8:20pm"
Prós: "The cabin crew always willing to help and give a good service."
Prós: "Food and drinks on even short flights Very efficient and friendly crew"
Prós: "Loved Copa!"
Contras: "Didn't love that the reservations was changed"
Prós: "One of our group members had a bad reaction to a medication, and the staff could not have been more helpful or sympathetic. I was really impressed with the staff in general and the planes are very comfortable."
Contras: "They would pass out headsets, but then not start the movie, or not start it until it was too late to see the ending."
Prós: "Price of the ticket"
Contras: "My suitcase was broken. It was brand new i bought just for this trip. I'm disappointed. I wont even be pursuing compensation because i'm almost certain that no one will accept responsibility."
Prós: "Pontuality, hospitality"
Contras: "food, entertainment is null"
Prós: "good food"
Prós: "I like punctuality and service!!!"
Contras: "I wish they could have prepared me a better meal I didnt like the food of the flight and I thouht the chairs were very old"
Prós: "The entertainment and food service was nice."
Contras: "Line were really long to check-in your bag and boarding took a while. We left a little late."
Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"
Prós: "Comfortable flight, friendly staff"
Prós: "The crew was nice"
Contras: "Had to switch planes, flight was delayed almost 3 hours"
Contras: "You misled people not telling I have to pay for luggage"
Prós: "The crew was very warm."
Contras: "Seats very tight."
Contras: "No complaints, good airline, good service, good staff"
Prós: "Can you guys call me at 661) 573-5194"
Contras: "45 minutes between getting off the plane and getting your bags is ridiculous"
Contras: "The seats were very uncomfortable and cramped."
Contras: "Menos tiempo en las escalas"
Prós: "Crew was great! Seat a bit tight, like all airlines In economy"
Contras: "The time it took to open the door upon arrival"
Prós: "The plane has a huge leg room space, the chairs are very comfy."
Contras: "The check-in and the baggage drop process in the counter is absolutely slow, as well as the boarding process. I wasn't able to do the check in online."
Prós: "Everything was amazing."
Contras: "The service and food excellent!!"
Contras: "Flight attendants rude and lack of cleaning in the toilets."
Prós: "Comfortable and friendly crew"
Contras: "Lower price."
Contras: "Luggage ruined grease all.over it Service said they could do nothing"
Prós: "Everything was great."
Contras: "the process of boarding no annoucement of gate change"
Prós: "El vuelo salió a tiempo"
Contras: "Me cobraron por el equipaje pese a que en la página decía que era gratis 1 maleta. Apenas Un sandwich incomible para un vuelo internacional Nos tuvieron dentro el avión 35 minutos después de aterrizar en Santiago por que el bus que lleva a la manga no llegaba. Después tardaron 1.30 hrs en poner maletas en la banda. Total 2 horas para salir del aereopuerto."
Contras: "U have to pay for everythings"
Prós: "Not much. The quality of the service of lan after the merger with tam has decreased substantially"
Contras: "Our connecting flight was late and we missed the last flight. In the new flight they lost one bag. After 41 hours of traveling latam surely ruined our holiday memories"
Prós: "Good food. Comfortable seats. Helpful attendants when approached."
Contras: "Cramped quarters-fortunately I am thin, got an aisle seat, and was next to a medium-sized person. When I pushed the call button repeatedly, no one came."
Contras: "Delayed more than 4 hours and I couldn’t get to my next connections. And they didn’t give us a good solution and they gaved me wrong advice and at the end they wasn’t successful on assisting any request that you did"
Contras: "2 hours late, the flight following us left first."
Prós: "Courteous, gracious service; efficient and comfortable flight. Thank you!"
Contras: "Delayed 4 hours in Lima. Stood on the line to get a usd6 voucher for food, same as all passengers when I was flying business. No lounge service."
Contras: "Fly us never proactively contacted us about the LATAM flight change so we missed this flight. LATAM stepped up and paid for another two flights to get us back to Austin. No thanks to Flyus, whom we will never book with again. Their customer support was a joke! Jeff"
Prós: "I flew back on a LAN plane and the experience was nothing short of what i expect from LAN. There isnt a single complaint. thank you."
Prós: "Friendly staff"
Contras: "Everything was great."
Prós: "Could access entertainment as soon as I was seated."
Contras: "We were traveling with 2 children. Seats assigned: rows 15, 18, 32, and 38. Nobody in the crew (from the desk to the plane) was able to solve the problem. We solved it swapping seats with other passengers. We were 4 with 3 carry-on bags. The person who was in charge was very rude. They don't allow us to carry any of them in the cabin and 1 arrived broken. I had no problems like this before, With full flights like this is normal to have to send some luggage that you expect in the cabin to the hold, but in this case the crew was very unclear and rude. The food: it was a short flight and they give us our snack just seconds before the landing. Finally, they lost 1 of our bags. Waiting to see if it appears."
Contras: "Hidden baggage fees. Extra fee to check in a bag was not disclosed at the moment I purchased my ticket. This airline doesn't even provide water to passengers. It's as stingy as it gets among all other airlines I've flow and value for money is poor."
Prós: "It was special. Like a special limo"
Prós: "The flight crew was welcoming and helpful."
Contras: "I was very disappointed to discover that I was not able to choose my seat in advance because I bought my ticket from a third party. I ended up in the emergency exit aisle with a seat that wouldn’t recline so I was unable to sleep on my overnight flight. Also the staff at the gate showed up just 5 minutes before boarding, so I waited in line a long time to get my seat- almost an hour. I could not see the movie screen from my seat."
Prós: "Great short flight and they got us to Santiago early since everyone was at the gate"
Contras: "They changed my seat without notice nor great explanation."
Prós: "The crew had a nice attitude."
Contras: "Entertainment system it is necessary an application and also it requires to use a personal device but there is not any USB or power socket."
Prós: "Great Staff. Beautiful plane"
Contras: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"
Prós: "Good food, friendly staff, in flight entertainment, flight on time."
Contras: "No complaints. Everything was great."
Prós: "I love this airline! Service, planes, food."
Prós: "Large amounts of movies to choose from."
Contras: "NO LEG ROOM! The worst!"
Prós: "Everything ran smoothly. Attendants seemed to care equally about being welcoming and timely."
Prós: "The LATAM entertainment offering for planes without screens was very cool."
Contras: "The plane was older and a little rickety. The gate was unknown until very close to the flight."
Prós: "I flew from Baltimore to Miami to Bogotá with zero issues. I am a musician and was traveling with my guitar, nobody hassled me and there was adequate space. The only issue was in Bogotá for my return flight. After struggling with the LATAM kiosk machine I was told by a LATAM ticket agent that flights from Bogotá to Miami are through American Airlines. Luckily a very nice American Airline agent accompanied me back to LATAM and convinced them my flight was with LATAM. Everything else was simple and easy!"
Contras: "They lost my bag, which I didn't get back until my return trip home. I planned a week long hiking expedition and LATAM lost my hiking pack. I had to then rent all my gear. I was very very disappointed in their ability to keep track of my checked bag. When I arrived at my destination they had no idea where my bag was. It took days for anyone to contact me about if my pack was found or not. I will be avoiding this airline from now on if possible."
Prós: "todo muy bien"
Prós: "Felt very safe"
Prós: "loved it"
Prós: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Contras: "nothing was wrong."
Contras: "rhe seat was terribly unconfortable. Food very bad"
Contras: "The puntuality"
Contras: "Cleaning the bathroom"
Prós: "Nice and comfy seats"
Contras: "Don’t have long layovers"
Prós: "Fast and efficient"
Prós: "They are so friendly"
Contras: "The restroom"
Contras: "This is Aeroméxico’s B-team from Mexico City to LAX"
Contras: "Salida del avión"
Prós: "the seats do not recline and are uncomfortable"
Contras: "the seats do not recline and are uncomfortable"
Contras: "AeroMexico had the longest layover of my life. I had to wait 17.5hrs at the airport both on the way there and back"
Prós: "The business class amenities were amazing. Food was great and service was great."
Prós: "Very friendly and helpful"
Contras: "missing luggage for 2 days now. not Good!!!"
Prós: "Nothing im loose my fly . Im sick 10 minutes before boarding. When to the restroom. They don't let me fly. Im explained wat happened. They don't return credits for my next fly . I have to buy another ticket. They don't understand when people it's sick."
Prós: "Comfortable, prompt, clean."
Prós: "They provde fod and dinks"
Contras: "Baggage fees"
Contras: "Lost my luggage"
Prós: "it was smooth and I slept"
Contras: "Boarding was a little congestee"
Prós: "A bit late the take off but within reasonable margins. We arrived 10 min late, so not bad"
Contras: "There was not red wine, other than that no complaints"
Prós: "The movies"
Contras: "Los asientos pequenos"
Prós: "Puntualidad impresionante"
Contras: "Todo bien !"
Prós: "Brand new plane. Lots of extra leg room coming from a guy of 6 ft."
Contras: "The seats"
Prós: "liked the seat and the space. a blanket provided without asking"
Contras: "Recieved my bag in Mexico City completely wet!!!!"
Prós: "U can watch movies for free"
Contras: "Plane was dirty"
Prós: "This company is obviously dedicated to providing a quality product."
Prós: "Technical difficulties"
Contras: "Waited 7 hours"
Prós: "Very little"
Contras: "Every AM flight I've taken has taken off and landed with delay. We sit on tarmac or stand at the gate with no announcements from crew, captain, or gate attendants. Rude and inattentive attendants (asked three times for Screen to be refreshed as it didn't work) and each time request ignored. Inedible food, old planes. Yuck."
Contras: "They had a problem with media system, so this way we cannot see any movies"
Contras: "We fly in 777 plane, but the crew member already occupied all of my overhead baggage space. I need to move two seat back for my bag. I am already the first passenger on board of the plane. That also cost the other passenger think I occupied their baggage space and be not too friendly with me during the trip. The notice board in the airport is confuse, we know the gate and the depart time, but no one show up until 120 min before the plane depart. And finally the plane delay and no information show the plane will delay for how long. Bad information in the counter My handle of the sit is broken I have photo to proof if you would need it, I save it with me. The lighting system in the plane is very stupid or may be the crew don't know how to operate, every time they just turn on all the light no matter we are sleep or not! This is a red eye flight passenger should have a choice to not get disturb, when the light on I need to turn it off every time! And the next passenger don't really know how to turn the light off that always on during the flight! Super bad flying experience. Not comfortable at all. Can't sleep much!"
Contras: "Old airplane"
Contras: "30 minutes late"
Prós: "leg room boarding"
Contras: "the 3 :45 hour delay for what they said were mechanical reasons. The food is really minimally acceptable."
Prós: "Plane service was good"
Contras: "Connection in Mexico city was a horrible experience. More than 2 hours to go thru customs. Seberal people lost connection flights. I will never ever will take this flight again."
Prós: "Boarding and check in was pretty easy and staff was helpful. Food was decent. Flights were ont ime."
Contras: "They had good movies to watch but remote control and headphone jack didn't work well. No USB ports or outlets available. Overhead light didn't move and it was on top of the person next to me."
Prós: "the food"
Contras: "long trip"
Prós: "Was on time, good boarding process, Food ok, entertainment poor."
Contras: "The seat broken but they were able to fix before departure very quickly."
Contras: "Back of seat was very uncomfortable. Pasta was fair. Movie selection limited."
Contras: "People were mad and with attitude"
Prós: "Great, very easy"
Prós: "The lady in the front desk in Houston was very helpful. In general I liked the whole trip tllll my destination Guadalajara."
Prós: "Very friendly personal"
Contras: "In Mexico airport personal where not helpful"
Prós: "Fast check-in"
Contras: "Sits were hard, not much comfortable"
Prós: "Nice seating"
Contras: "Wait at airport under construction"
Prós: "Nothing to write home about."
Contras: "Squished seats, mediocre food. Competitor deliver more for the same price or less."
Contras: "The seats a but squishi. Everything else ok. Thank you."
Prós: "Space between the seats"
Prós: "My seat mate"
Contras: "The flight attendant"
Prós: "Boarding priority for infants"
Contras: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"
Contras: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"
Prós: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Contras: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"
Contras: "Our extra legroom premium seats didn’t feel like we had much more room. No TVs, WiFi that didn’t work...left a lot to be desired. I know the standards are pretty low in the US compared to other countries, but for a plane that seemed relatively new, the lack of standard technology seemed cheap."
Prós: "Very kind flight attendant. Flight on time."
Contras: "My entertainment screen did not work."
Contras: "Nervous neighbors"
Prós: "Ok trip"
Contras: "Could not watch movies on app or website.. “technical dificulties” made the trip longer and dull"
Prós: "The crew"
Prós: "Power outlets at some seats"
Contras: "Little entertainment choices, no complimentary food, late, charged for even the most basic seat selection"
Contras: "They have very long and annoying credit card announcements"
Prós: "nice gate, crew Very efficient boarding Very quick and efficient takeoff Rosario"
Contras: "We have a 4 hrs flight nothing to eat wasn't offere, when we arrive to Mexico we have to pick up our luggage from one gate to and other far away! Very frustrating because I have to take other flight to Veracruz, it supposed that I have to pick up everything when arriving in Veracruz. Rosario"
Contras: "It's was my kids first time fying and no entertainment. Wi-Fi didn't work. And the kandng was a bit scary."
Contras: "delayed. and boarding crew had no clue how to handle boarding. senile behaviour of a specific old lady"
Contras: "The snacks."
Prós: "AA is always on time! Love the premium economy!"
Contras: "American flight attendant service"
Prós: "Entertainment, crew"
Contras: "Several flights were delayed and canceled on last minute."
Contras: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."
Prós: "The only decent point was the food. Not great but at least edible."
Contras: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"
Prós: "Clean comfortable and on time"
Contras: "Seats and food"
Contras: "1hr delay"
Prós: "Dinner was decent"
Contras: "Breakfast seemed poor."
Prós: "Nice meals, attentive staff"
Contras: "24hrs delay and very poor communication from crew are not acceptable."
Prós: "Lots of movie options."
Contras: "I didn't like anything else about the flight. My seat was broken and the seats are incredibly cramped! Absolutely no leg room whatsoever. I am 6 feet tall which is an average male height so I can't imagine how anyone taller fits in those seats."
Contras: "a little delay in the departure connection flight ."
Prós: "Customer service good. Offered food/service quickly."
Contras: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."
Contras: "Unexplained delay, more than 4 hours. Terrible"
Prós: "It was on time & staff were pleasant & effective"
Prós: "The handed out the customs forms just before landing because they were too busy chatting. I had to fill up the form during landing and got dizzy. During the fligh I asked for water and the stewardess forgot about it."
Prós: "Slept very well in business. Great crew!"
Prós: "American Airlines has alot more commodities than most"
Contras: "Alaska sold passengers to American"
Prós: "Good space on first."
Contras: "The boarding process is not organized, even if you're flying first you have to "elbow" your way in. The headphones or the connection are wrong the noise coming of it is terrible, couldn't watch a single movie. Unusable. Tried moving it around and changing for another unsuccessfully."
Contras: "I did not fly I lost my flight they had a problem with the airplane on my flight from brasilia to sao paulo so I arrived late lost the connection to my other flight from Sao Paulo to LAX. Also they lost my luggage. LATAM and American Air Lines doesnt know where my luggage is. I arrived at my LAX 12 hours after. They still dont know where my luggage is"
Contras: "I had my reservation cancelled despiste numerous phone calls. The flight was operated by AA, and they told me I wasn't on the flight, but after many phone calls LATAN assured me I was booked on the flight. When I got to the airport, I was not allowed to board my direct flight from GRU to LAX, instead I was sent to Miami then Charlestown , I took me an extra 12 hours to get home. I lost a day of work. Who's going to reimburse me for that ???"
Contras: "Fast boarding on coach."
Contras: "no entertainment! Nothing. On the flight from Mex City to LAX the bathroom facilities were so limited that some Economy class passengers had to try to use the business class or first class facilities' An FA then came on the intercom and said Economy class must only use their own facilities and this is according to an FAA regulation. THat is a straight out lie. If you eliminate bathrooms from Economy class to squeeze in more seats this problem will persist. American Airlines should be ashamed of itself."
Contras: "The crew definitely needs to be changed. There needs to be hostesses who are more attentive and actually care about their passengers."
Prós: "boarding was well organized and flowed well crew allowed us to move to open row of seats"
Contras: "It seemed that asking for extra service was an imposition on the 'gossip session' for the crew standard fare of biscuits"
Prós: "The crew, boarding went smooth"
Contras: "The seats too close ,I drop one paper I could hardly bend over I am 5ft tall"
Prós: "I like the entertainment."
Contras: "Food and distribution of the food. Unfortunately on my flight the flight attendant was so busy that forgot to come back for the water/coffee drinks."
Contras: "The most horrendous costumer service & treatment from AA employees aether in the LAX airport and on the phone by costumer service."
Companhias aéreas que voam para a Cidade do México implementaram medidas de segurança adicionais e ajustaram suas políticas para melhor acomodar os viajantes. As políticas variam de acordo com a companhia.
Limpeza diária e filtros HEPA a bordo em voos para a Cidade do México
Máscaras obrigatórias e fornecidas a bordo em voos para a Cidade do México
Distanciamento social nos assentos
Assentos do meio não disponíveis para reserva em voos para a Cidade do México
Teste de anticorpos e triagem de sintomas em voos para a Cidade do México
Sem taxas de alteração. Pesquise voos flexíveis para a Cidade do México