Pesquise passagens baratas para Manchester

Prós: "10/10 would recommend.."

Prós: "sidefini landig, merci."

Contras: "Entertainment system is dated. Screens froze often, were not very touch sensitive and the sound was pretty bad (on mine, would only provide sound to one ear, so I had to turn up other bc of poor quality and ended up w a headache.) Also, bathrooms were gross; ran out of paper and floors were "soiled""

Prós: "Excellent service from the crew and prices were good."
Contras: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."

Prós: "Crew was very accommodating."
Contras: "Flight was overbooked which caused an hour delay."

Contras: "Movies , Wi-Fi , Live Shows"

Prós: "The food"
Contras: "If there was Headphones on flights"

Prós: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"

Prós: "The food was great and the other flight attendants were kind and understanding."
Contras: "There was a flight attendant who was of an older demographic who was extremely rude to me and not accommodating at all to myself, my husband, or my children. She had an attitude and seemed irritated by my questions, concerns, and overall being there. We had an issue with seating and no seats together with our 4 and 7 year old."

Contras: "Punctuality"

Contras: "Nothing. The best airline I've flown across the board."

Prós: "Seats super comfy"

Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Contras: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"

Prós: "Punctual modern aircraft."
Contras: "The onky bad thing was luggage collection. Belt 6 tucked away. The luggage was so quick coming off that there was no-one to collect it . The belt was soon full and no.more luggage could enter the belt until the luggage on the belt was claimed"

Prós: "The crew for the most part were courteous."
Contras: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."

Prós: "The crew was very helpful & friendly"
Contras: "The a/c or fans were on too high"

Prós: "Good, in-flight entertainment"
Contras: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Contras: "It was delayed"

Prós: "Left on time, arrived on time, more or less."
Contras: "packed in like anchovies in a tin."

Prós: "great staff"

Prós: "The booking to a new flight was seamless."
Contras: "We had to take a different flight on Lufthansa which had a whole list of it's own problems."

Prós: "The attendants were great. Flight was clean and nice."
Contras: "Moved us from gate, which was super hot and not air conditioned first thing in the morning evidently. Also, not enough seats for everyone on the flight. Then we were squished onto a bus to go to the plane. Upon arriving in Naples we were once again squeezed into one bus- every passenger! Very tight. 2 buses would have been nice."

Prós: "Safety"
Contras: "Small seats only 2 bathrooms,"

Contras: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Prós: "The food."
Contras: "They didn't offer hot drinks like coffee/tea."

Prós: "Since the flight from Palermo was 1hr. late. Swiss air took us privately to check our passports and directly into the plane. That was Excellent Or we would have missed our flight. We made it into the plane, too bad our luggage din`t."
Contras: "Not enough room between seats for international flight."

Prós: "The seats in exit row were large enough for me to straighten my legs"
Contras: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Contras: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."

Prós: "Staff walked around with water quite a bit, gave my kids a special kids meal"
Contras: "A little tight in economy and i am short"

Prós: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Contras: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."

Prós: "Crew was nice."
Contras: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Contras: "Upgraded seats to Preimium. I had a metal box blocking my foot so was very uncomfortable the entire flight. Not worth the upgrade and was very surprised this seat was considered an upgrade."

Prós: "Boarding was excellent, seats were comfy, food was delicious and crew was wonderful. Nice movie/tv selection."
Contras: "We were quite delayed (almost 2 hours) and hot in the plane waiting on the runway...but SWISS was fantastic about helping with connections and rebooking on arrival."

Prós: "Crew was friendly. Food was good"
Contras: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."

Prós: "Legroom!!!"

Contras: "I ordered in advance 4 seats for my family, paid 100$ to SWISS 19/10/16.Boarding crew refused to give us the seats sold to us.The family was divided into 3 and 1.Only after my strong refusal, the seats were were granted.During the dispute about the provision of already purchased seats, SWISS crew member threatened to call the police. We entered the plane last.Our seats not were ready and we were forced to do it all alone.Rudeness and unprofessionalism of SWISS crew.The end of the vacation was spoiled. For what I paid to SWISS 100$ in advance(10 monthes)? I believe, if SWISS could not provide the paid service as expected, SWISS must return the money(100$) and apologize. Nobody apologized in Zurich, threatened to invite the police. Bad crew, bad service."

Contras: "Nasty landing, last 5 min plane dropped 4to 5 times for whatever reason. Felt like it was a sesna"

Contras: "There was no wifi available, the airline did not have a record of my request for a vegan meal even though I submitted one when I booked my tickets, and they claimed I did not pay for/reserve a seat (even though I had for the flight over, which I booked at the same time as the return flight), so I was stuck in a cramped middle seat for 8 hours trying to write a paper without the internet."

Prós: "punctual and friendly enough staff."
Contras: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Prós: "Crew, food...."
Contras: "As I said before..."

Contras: "In order to board we were requested to line up at gate according to seating group. And then had to wait there in line standing for almost 45 minutes before we were finally told we could proceed to board. No reason for lining up so far ahead of time....and had to stand....."

Prós: "Just a comment that the flight is short and I understand that the company does not provide any food except for chicolate"

Prós: "Same as above, we were really pleased with the service and the food, and the crew was great!"
Contras: "Seats a little close together but not terrible."

Prós: "Very good service on board"
Contras: "Crammed into middle seats both way. Many/Long lines in ZRH/SFO"

Prós: "The food, the crew, and the smooth landing"
Contras: "The seats. Kind of uncomfortable"

Prós: "Entertainment system. Flight crew was awesome. Always ready to help in any way."
Contras: "Just the seats were to close together coupled with small seats is at times uncomfortable. Even this is a reach however, I was pleased with Swiss being the first time flying with them."

Prós: "Food was adequate for economy. Free drinks on trans-Atlantic flights are a nice perk. Cabin crew is friendly."
Contras: "Flight was delayed due to incoming aircraft. It was probably not the airline's fault. Berlin Tegel gate area is too small for international flight - not enough seats and nowhere else to wait after security."

Contras: "Was not able to perform online checkin and thsu was not able to pick seats."

Contras: "No food on board, very poor services but punctual"

Prós: "Helpful crew Good food"
Contras: "Our luggage came back damaged and open !"

Prós: "The crew is brilliant Punctual, spot on... 100% service delivery"
Contras: "Nothing"

Prós: "Staff was extremely nice and helpful"

Prós: "On time"

Prós: "Crew very friendly"
Contras: "Lufthansa continuosly treats repeat customers like milk cows. The new ‘light fare’ is a genius way to charge the same as before with ZERO customer support."

Prós: "Airbus 330 from Manchester to SFO was new, spacious and very comfortable. One of the best flights we’ve had across the pond."
Contras: "Transiting at Manchester between our Frankfurt to SFO flights was dreadful. They made us go through security and the inspectors were so incompetent they caused a huge back-up. Took an hour to get through. Avoid Manchester. Then they lost my luggage...still missing after a week."

Prós: "Not and horrible waited for 10hour before we board the last journey"
Contras: "Is horrible will not use kayak again we want to change the flight we were told not changeable"

Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Prós: "Crew very good"
Contras: "Could not check in online or get seat reservations in advance (other flights for journey allowed us to choose seats when we booked flights). This meant we were sitting separately and groundstaff suggested we were on standby, which we definitely weren't! Very irritating and unnecessary."

Contras: "Highly recommended for efficiency"

Contras: "Lufthansa lost my luggage. Still waiting in my hotel."

Contras: "I was trying to extend my ticket but no one was answering my call last 2 days so I misssed my flight no refund nothing"

Prós: "Yes"
Contras: "The Cabin seating"

Contras: "40 minute delay in departure due to late arrival of incoming aircraft."

Prós: "Not a long flight, overhead lockers had space although I wasn't helped to find somewhere. Crew lovely otherwise."
Contras: "Boarding from a connecting flight wasn't enough time, esp as our duty free purchases were selected for additional screening. Food was identical to what we had been offered on previous flight, and the outbound one."

Prós: "on time, great cabin crew"

Prós: "On time with good service."
Contras: "Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room."

Prós: "Plane and service was excellent"

Contras: "No entertainment"

Contras: "We only had 45 minutes between flights. We almost missed our flight to Naples due to having to go through security again in Frankfurt. The Frankfurt airport was very congested. I wouldn’t have booked a flight with such a short layover had I known how far apart the gates were and that we’d have to go through security again. I would suggest not offering flights with such short layovers."

Prós: "Gate and schedule alert"
Contras: "None"

Prós: "Exit row, very nice to have a little extra legroom. Baggage checked through from LAX to Dresden was sooo convenient."
Contras: "Bus from terminal to aircraft is not optimal."

Contras: "Manchester Airport couldn’t organise a bus to take us off the plane. Stuck on a landed plane for ever."

Prós: "Flight out was delayed three hours, causing me to not be able to make connecting flight."
Contras: "The long delay. Ended up having airline reroute my last two flights."

Prós: "great service and entertainment throughout the flight. great airport and lots of amenities to enjoy while on our layover."
Contras: "boarding economy all at once created two long lines and some confusion"

Prós: "Not much at all"
Contras: "I was enquiringly about the transfer of my luggage from the Hurghada flight with sunexpress with one of the Lufthansa correspondents at the central fest and the guy was absolutely clueless. Needless to say- our luggage wasn’t in Manchester when we arrived. Had to travel back to Manchester to collect it 8 hours later as it was left in Munich. Not happy one bit"

Prós: "Left on time, arrived on time. Efficient service."
Contras: "None. The seats on this Airbus 320 were more comfortable on this leg than on the transatlantic leg of the journey."

Prós: "A male flight attendance made me feel uncomfortable. I sat in empty sit with number 3 instead of 4 and he asked me to check my number on my boarding pass. WIth an extremely directive and dictating tone in his voice he told me YOU SHOULD GO AND SIT to what your ticket says. It is VERY important to be sited, although the seats are available you should be sited where your boarding pass directs you to be."
Contras: "I realized that some people of their crew are extremely insane! I have never had an issue like this, with DELTA or AIR FRANCE, or KLM, or NORWEGIAN, or SAS If it was only one persona that I had to deal with, which it was on my flight from NY to Munich I would say , it was coincidence . One person is not a statistical point and accuse the whole Company. But this was repeated on my second flight from Munich to Athens. Then I said, this is not coincidence, it is a pattern that is repeated and not professional . NEVER AGAIN WITH LUFTHANSA is my decision and my recommendation."

Contras: "Crew was not nice at all. They would skip us along the way while serving others, or even drop ice on us, and never said sorry once (instead, they would say it's only ice, or if I want 2 since they skipped me already twice when serving tea unlike the passengers around me on both sides). We paid nearly $6k for the 3 of us, but the crew made us feel as if we paid nothing. The entertainment system did not work well, and most of the time the movies refused to play. We were always suggested to restart, and were not even given free access to internet as an alternative. No one ever apologized for anything in the entire flight, it felt like this flight was a favor."

Prós: "Both parts of flight was superb n/a"

Prós: "Good connection time and easy to get through security"
Contras: "Passports had to be checked and it delayed boarding. Everyone was frustrated"

Prós: "Everything was great and comfortable. Good and helpful services on board and at gate. We received a sandwich, which actually was pretty good!"
Contras: "Nothing."

Prós: "Everything! The service of the flight attendants, in full ugh entertainment."
Contras: "Everything was great. I would say that I didn't like the automation and self serve check in at Munich Airport not because it wasn't easy or efficient, but because I love human interactions. I know this is the way society is tending, towards automation, but I don't love it. I prefer to speak to a real person. Thank you for reading."

Prós: "Staff was very attentive and friendly. Great service and staff always had a smile on their faces."

Prós: "Service, Efficiency. Quality of the food compared to Quality of the food other Airlines. Extra room provided by premium economy."
Contras: "Nothing"

Prós: "Changed planes, flight didn't get cancelled"
Contras: "2 hour delay"

Contras: "By the time my daughter got through security the gate had closed and her ticket didn't allow for any opportunity for her to get another flight. Would not book again using Lastminute.com, nor Lufthansa, as they provided a lack of service and no help for her to change her flight - even though the ticket was nearly €200 and she was clearly distressed and upset."

Prós: "Overall, was good!"

Contras: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Prós: "This plane was an airbus, while the plane I took to Europe was a boeing something. Economy was much more comfortable and there were great entertainment options. I also like the frequent brandy, Bailey's, and water service. The flight attendants were nice and at least appeared to care about the level of service they were providing."
Contras: "This probably is just personal preference, but I didn't like the meal options all that much. But that's about it. Mind you, I eat German food often in the States, so the type of cuisine wasn't the problem."

Prós: "as usual flight itself was okay"
Contras: "no major complaints"

Prós: "Very comfortable sleep Crew attentive"
Contras: "Food not worth the first class ticket"

Contras: "The food wasn't good. The beef goulash was chewy and a piece of gristle got caught berween my teeth which I had difficulty removing. For lunch I had a pizza margarita and nothing else. Something else like an ice cream cup would have been nice. I tried to check in a second bag online and was unable to do so. I paid $75 at the check in counter which is exhirbitant compared to other airlines. my brother paid $100 for a bag which was 9 pounds over the limit- that's outrageous!! The person at the check in counter had difficulty with the credit card machine and we waited over 20 minutes to resolve the issue."

Prós: "Lots of great choices in movies and music; good food; great service"

Prós: "The seats were roomy, the flight staff was attentive and very efficient. The plane was clean and offered many different movies to watch. They even had new releases on those list along with games and music. I truly enjoyed my first experience with this airline!"
Contras: "They offered alternative media for people with dietary restrictions and I didn't know this when I booked. I'm gf and they could have accommodated, had I known."

Contras: "No vegan food"

Prós: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Contras: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"

Contras: "The fact that they gave my Aunt a hard time about the tickets that was bought for her, because we did not know that when a heavy person books a flight that they need one ticket and a xtra seat, but instead of working with her because she had two tickets they were very rude to her and told her she was not going to be able to come to america that when she got to Manchester she would have to go back to Germany. We were never told what happened to the other ticket since it was not used."

Prós: "Arrived safely"
Contras: "Lost my bag. See previous comments."

Contras: "Allow business passenger to use front bathroom."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Contras: "It's KLM. What else do you need to know."

Prós: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Contras: "Move the drapes a few more inches back."

Prós: "The crew."
Contras: "The time between flights."

Prós: "Loved the smooth ride."
Contras: "Bathroom was pretty nasty"

Prós: "Flight arrived on time"
Contras: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Prós: "The crew was informative"
Contras: "Inflight sandwiches"

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "Yes"
Contras: "Everything was good"

Prós: "The aircraft"
Contras: "No overbooking next time!"

Prós: "Crew helpful. Food good."
Contras: "Better range of movies please"

Prós: "Crew were great"
Contras: "Refreshments"

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Prós: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Contras: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Contras: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Prós: "Lovely crew, very helpful"
Contras: "N/A"

Prós: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Contras: "No downsides at all"

Contras: "The flight was cancelled and had to be rerouted on United Airlines."

Prós: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Contras: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Prós: "Friendly and efficient crew. Flights were on time if not even early."

Prós: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Contras: "There were several flight delays and gates were changes a few times."

Prós: "Flight duration"
Contras: "Very stingy with the drinks Cramped seats"

Prós: "Short flight and being able to escape from drunk belligerent Passenger on previous flight"
Contras: "Nothing"

Contras: "wasn't able to take the flight since I missed it"

Prós: "Friendly staff"
Contras: "Leg room"

Prós: "Flight crew very nice"
Contras: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Contras: "Still waiting to board after missing this connection had to be booked on another airline"

Contras: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Prós: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Contras: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Prós: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Prós: "The attendants took great care of us. Super smooth flight."

Prós: "Really friendly staff. Great service"

Prós: "Cabin crew were very professional."
Contras: "Aircraft returned to gate due to fault and was delayed for 45 min."

Prós: "Service impeccable!"
Contras: "They have one line of executive class after the kitchen and toilet, is very noisy."

Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Prós: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Contras: "The food was okay, not that great."

Prós: "quick and relaxed"

Prós: "The included snacks and the seats."
Contras: "Nothing."

Prós: "staff was fine"
Contras: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Prós: "The crew were pleasant"

Contras: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Prós: "Overall, my trip to Cardiff via Amsterdam was smooth and delightful. I've flown a few short trips this summer and I was pleasantly surprised to find KLM still offered complimentary snacks. What a refreshing change!"
Contras: "There was no entertainment which is why I assigned that category only one star. The boarding process in Amsterdam could have been a bit smoother. Announcements were no clear."

Prós: "Night flight so no entertainment allowed sleeping"
Contras: "Kosher food could be improved"

Prós: "Excellent service, excellent food."

Prós: "Enough space good wine and on time"
Contras: "Nothing"

Contras: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Prós: "Leg room. Smiles of the cabin crew."
Contras: "Not enough selection of Electronic Dance Music. Lol!"

Contras: "Completely none sense to change the time of départure (30 min earlier) with just a simple email 24h before and w/o sending a text on mobile phone."

Prós: "early arrival,comfort"
Contras: "late boarding while standing around waiting for pilot to ararive"

Prós: "The rest area"
Contras: "The airport was cold and it should be warmer"

Prós: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contras: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Prós: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Prós: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Contras: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Prós: "Not much, seats are super uncomfortable"
Contras: "Better code sharing with KLM"

Prós: "Seats are comfortable on Business Class. Service is good"
Contras: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Contras: "Crew on the ground was very rude"

Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."

Prós: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Contras: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Contras: "We had a short delay"

Prós: "Good crew, as usual with Air France."
Contras: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Prós: "The crew ask some of us to help seating a family group together. No objection. Then they went out of their way to make the trip more enjoyable for us... even offering a drink of Champagne wine (the true one, not some substitute)... Departed almost on time, arrived a few minutes early..."

Contras: "Surprised one flight that from what it looked to be, once flight took off a older couple came out of the cockpit are and took a seat in business class. I thought I had seen someone in civilian clothes setting in a area right behind the pilots chair. They did return to cockpit area near end of flight"

Contras: "More water provided during the flight. Also, the second meal was not very good."

Contras: "Great experience"

Prós: "Crew and food were great."
Contras: "Old plane. Seats were super tiny and uncomfortable. Couldn’t sit in the same spot for longer than 15 min without getting sore."

Contras: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Prós: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Prós: "Over all pretty good for price."

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "No extra charge for simple refreshments."

Prós: "Quick and efficient not lying more to say or critique."
Contras: "Coffee and a bread roll as a snack??"

Contras: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Prós: "Great service and food."
Contras: "Tv screen is resolution is to low. Hard to see details."

Contras: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Contras: "Flight was delayed by 1h30min, so we arrived very late"

Prós: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Contras: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Prós: "Ok"
Contras: "Nothing"

Prós: "The crew and flight was faultless"
Contras: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Prós: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"

Prós: "Good cabin, but very conjugated :|"
Contras: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Contras: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Contras: "There were not noodle soup ready this time."

Prós: "Priority boarding"
Contras: "Premium economy seats do not recline, only slouch. One of our 2 seats wouldn't slouch more than half way. The entertainment options are extremely sparse and the screens are 4:3 ratio, tiny, and of such poor quality that they look like laptop monitors from 1999."

Prós: "Great people"
Contras: "It was an hour late"

Prós: "The time of the flight was great as well as the arrival time and subsequent connections to Paris. Enjoyed the rather full line of in flight beverages!"
Contras: "Leaving late seemingly without reason from Paris - chaotic boarding line in Paris with difficult to hear PA. Seats were ok'ish but than again, it's a 45 minute flight. The sandwich was gross and I'm somewhat known as a person who eats everything!"

Prós: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Prós: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Contras: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Prós: "The food was good."
Contras: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Prós: "food was good, leg room was decent for economy"
Contras: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Prós: "I am a 70 year old woman with reduced mobility. The flight attendants made sure that I was given an aisle seat and they helped me find a seat with two empty ones next to me. The crew could not have been kinder."
Contras: "There is nothing I did not like."

Prós: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."

Prós: "All female crew in the cockpit - awesome."
Contras: "Non reclining seats"

Contras: "Left a little late for no apparent reason."

Prós: "Although plane was full staff moved us through quickly"

Prós: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Prós: "Bar/Coctail service on AF was excellent."
Contras: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."

Prós: "Punctuality was outstanding and service onboard was great"
Contras: "For a 11+ long trip it would be suitable to have a modern entertainment system. Aircraft was old and thus the onboard entertainment system: very low resolution screens and aweful sound..."

Prós: "professional service from employees..."
Contras: "A snack / water :)"

Contras: "They got our bag out of the plane and then lost it, had no earphones whatsoever."

Contras: "checkin process at cusco airport was very bad. there was a line 1hr long to checkin suticases and there was no one at the payment counter to accept payment for suitcases."

Prós: "Boarding process was smooth."
Contras: "Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp"

Prós: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Contras: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."

Prós: "When we arrived at airport to check in there was no internet and only people who had checked in much earlier on their phones could go to the boarding area. A large number of people had to wait for "somebody" to write (!) boarding passes. All of this was quite a mess and took a long time."
Contras: "Communication was lacking..."

Prós: "Had to pay extra for my luggage I was only allowed one when it was always two."
Contras: "Having more student deals."

Contras: "The time it took to open the door upon arrival"

Prós: "We like the plane,seats and crew was excellent."
Contras: "Not a Latam problem but Congonhas airport is terrible if you have to use the bus to get to your plane. Airport Of Uberlandia is just terrible, small and crowded!!!!!"

Prós: "plane"
Contras: "baggage delivery"

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "all except the food"
Contras: "the food"

Prós: "Everything was amazing."
Contras: "The service and food excellent!!"

Contras: "Flight attendants rude and lack of cleaning in the toilets."

Contras: "No food or drink. No entertainment"

Prós: "Plane was clean, videos worked well. Cabin attendants were gracious and spoke excellent English. Food was good."

Prós: "Flight from LAX to Lima good enough. Flight from Lima to Buenos Aires very bad. Old plane food sucked and entertainment non existent."

Contras: "I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane."

Prós: "In-flight entertainment is very good with a good selection of movies and TV shows."
Contras: "Flight was first delayed 1 hour then jumped to 3 more hours. Gate was constantly changing so we relaxed at a nearby gate. Never heard a boarding call. Then there's a security check right before you get on the plane so we have to throw away bottles of water that were bought in the terminal after passing initial security. Ridiculous!! How are we to keep hydrated on a 10 hour flight without being able to bring water on the plane?? The flight attendants should, at least, come around with cups of water. Service on LAN was excellent 10 years ago but has deteriorated when it changed to LATAM."

Prós: "The food improved a lot"
Contras: "They used to have great airplanes when it was LAN now the airplane was very old uncortable and the touchscreen barely worked. I used to like a lot LAN but now their quality is very bad. Also I traveled with my 3 year old son and they gave us separated seats. And I asked if we can have better seats for the next fly and they refuse because they supposed to be full but I notice close to me was a empty row and someone noticed that and move to it. They could made the things a little more easy with a mom with a toddler. They used to be more considered"

Prós: "the flight was quiet"
Contras: "only a sandwich and 1 glass of coke for a four hours flight? And if ask for a beer you has to wait until the end of the services... VERY POOR"

Prós: "Flight and especialy landing was top noch"
Contras: "Boarding was chaotic. There was no entertainment nor food, so I cannot rate it"

Prós: "Airline misallocated multiple seats to multiple passengers causing great confusion and delay"

Prós: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Contras: "No upgrade offer"

Prós: "crew and service excellent.."

Contras: "Boarding was very disorganized and not on time. My seat assignment was changed upon boarding the plane. They had assigned 3 people to my seat which was an isle seat I had chosen upon purchasing my ticket 5 months prior. I was changed to a middle seat. They had an extra (makeshift) security check point on the actual boarding ramp. They made everyone open their carry-on bags and suitcases on folding tables just before entering the plane. They also took beverages bought at the gift shops, right before getting on the plane which was unusual. Overall ground crew was not very customer service oriented. In flight crew was better."

Prós: "It was dreamlined. So much leg room . Flight was one of the most comfortable one ina long time"

Contras: "Seats very small. And I’m only size 33!"

Prós: "Nothing"
Contras: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"

Prós: "Service on board great people"
Contras: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Contras: "Extremely uncomfortable flight, extremely tight seats, kids running around during most of the flight. Terrible experience seating next to bathrooms, flight attendant keep trowing some sort of air freshener to mask the bathroom disgusting smell, and it didn’t not work well. Ended up breathing the most disgusting smell for hours, arrived to destination with an upside down stomach and nausea."

Prós: "Fairly cheap"
Contras: "No food or drink. Ridiculously small baggage allowed on plane"

Prós: "crew! just awesome"
Contras: "some people being to loud at sleep times."

Prós: "I'm so glad that food was served with reusable metal utensils and that the blankets provided are reused, too."
Contras: "LATAM could do a lot for the environment by recycling bottles and cans from beverages served during the flight."

Prós: "The crew is fantastic the food is great the airplane is new"
Contras: "Cannot ask for anything more"

Prós: "good flight. Good lounge in Santiago. Flight staff very good"
Contras: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Prós: "airplane was new"
Contras: "i was not able to do online check in"

Prós: "The in flight entertainment was top notch. Crew was wonderful and the plane itself was excellent."

Prós: "LA TRIPULACION"
Contras: "SE PERDIO EL EQUIPAJE, LUEGO DE MAS DE 24 HRS NO LOS DEVOLVIERON"

Contras: "The agents are NOT CONSISTENT in knowledge or charging baggage fees."

Contras: "Latam could not link with American Airlines. It was like I had two separate tickets even though they had a code share with AA. I couldn't get a boarding pass across airlines and my seat assignments were a real problem."

Prós: "Helpful, friendly service from LATAM employees. On-time flights."

Prós: "Nice crew"
Contras: "Small chairs"

Prós: "You should train your one world partners. After such a good trip with LAN you end up with American Airlines where crew treates you as you were a criminal!"
Contras: "You should train your one world partners. After such a good trip with LAN you end up with American Airlines where crew treates you as you were a criminal."

Prós: "El sistema de registro fue rápido, el abordaje también, el avión estaba en buenas condiciones de aseo y comodidad, la tripulación fue muy amable, el vuelo salio a tiempo."

Prós: "Boarding was handled very efficiently"
Contras: "The plane looked very dated. But otherwise it was a pleasant experience"

Contras: "Leg room nonexistent."

Prós: "This was my 5th flight on LAN. All have been consistently excellent. The food in-flight was simple as these were all flights < 3hrs, but very very good and staff was terrific. Logistically no problems at all."

Prós: "I loved the attention and courtesy of the crew through my flight. They gave a welcoming greeting and they flight was pleasant due to the whole crew"
Contras: "On the flights I looked for a news radio or a news short clips, but I didn't see nothing of that. It would have been amazing and great to know what's going on in the country and final destination"