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Prós: Nassau security line was quick. US Customs line was quick.

Contras: The Delta line to drop my bags was long and unorganized. The ticket agents were moving in slow motion. I waited over an hour to drop my bag. I thought I was going to miss my flight.

Prós: The two people who were in charge of boarding the plane were especially nice, efficient, and accommodating. I really really liked them.

Contras: The flight was too warm.

Prós: Great crew. Old plane but comfy

Prós: Entertainment

Contras: Flight wasn't full. I could have been seated somewhere else since passenger next to me was quite large and invading my personal space

Contras: Flight landed and sat on the tarmac for 45 minutes. Need to better schedule gate availability in Mexico City.

Prós: Great customer service

Contras: Seats are too tight... to deplane we had to board a bus to take us to the terminal... not convenient

Prós: The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine

Prós: Nothing

Contras: Everything. The most horrrble experience. Delayed for 2 hours of which 1 was spent in a motionless plane. Hot, no AC,no water, no food, and all because of their mistake

Prós: Tela touch screen de 9 pol. Programação ao vivo, filmes e séries.

Contras: Um dos banheiros estava quebrado. Ficamos fazendo fila para usar o banheiro que restou.

Prós: Assento confortável e espaço também.

Contras: Quando ocorre atrasos, poderia ser servido outras opções de lanches / comida / mesmo que fosse em terra.

Prós: sidefini landig, merci.

Prós: Seat not confortable vry tide

Prós: Great crew. Old plane but comfy

Contras: Broken monitor and seat

Contras: No mechanical failures or delays would be nice

Contras: Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight.

Prós: Comfy seats onboard Good selection of movies Decent food from MEX to SFO

Contras: I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!! My seat back IFE did not work at all. Boarding experience was terrible and took forever. The lounge MEX was overcrowded with non-functioning wifi

Contras: The check in was terrible. The line was 1 hour

Prós: On time as planned!

Contras: Food was ok.

Contras: Not canceled the flight for no reason. You need better entertainment.

Prós: Crew very nice.

Contras: There is a second x-ray security at the gate. We lost over $20 of water because we had to throw it out. Wish they had told us at check-in NOT to buy any water and wish there were a place to buy next to the gate - very thirsty!

Prós: Nada

Contras: Food and entertainment

Prós: The crew was very good

Contras: Nothing

Prós: Crews were helpful. Seats are comfortable enough.

Contras: Foods could have been better. But, all airlines foods are pretty bad.