Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
| Código IATA | AM |
|---|---|
| Rotas | 142 |
| Rota principal | Cidade do México Juarez e outros aeroportos a Monterrey Gen Mariano Escobedo |
| Aeroportos em que opera | 64 |
| Aeroporto principal | Cidade do México Juarez e outros aeroportos |
Prós: On time, friendly staff
Prós: Not a thing
Contras: Timing
Contras: I didn’t like that the flight had a 4 hour delay!
Contras: The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements.
Good movies for a long flight
Prós: Excellent selection of movies and the dinner was very good.
Contras: Breakfast eggs and mashed potatoes were wet and too watery.
Good movies
Prós: Movie selection was excellent. The package of peanuts was pretty small.
Contras: package of peanuts was very very small. I think for a flight of that length, a larger snack would be appropriate
Prós: Technology
Contras: Cleaning the bathroom
Plane smelled, overnight flight had lights on the entire time.
Prós: nothing
Contras: smell, old chairs, lights on the entire time
Prós: The seat was super confortable
Prós: price and speed of embarging
Contras: seat confort
Prós: Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus
Contras: InFlight entertainment was old school TV. Seats very tight.
Prós: Comfy seats onboard
Good selection of movies
Decent food from MEX to SFO
Contras: I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!!
My seat back IFE did not work at all.
Boarding experience was terrible and took forever.
The lounge MEX was overcrowded with non-functioning wifi
Prós: The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine
Prós: Everything was fine excellent.
Contras: Everything was excellent.
Prós: The crew was very nice. The price was good.
Contras: That was the most uncomfortable seat I’ve ever had to fly in. I’m on 5’7 and I was really stuck. Luckily the guy sitting next to me was my same size. I feel bad for someone who’s tall or large. No WiFi and you couldn’t charge your phone. Also the tray table was broken and my drink kept spilling on me.
Contras: More leg room
Contras: The lunch could be better with a cracker or Bread.
Prós: Very good crew.
Contras: Both in-bound and out-bound flights were delayed.
Prós: The food, comfort
Contras: The crew, some of the crew were a bit rigid, didn't seem to like what they were doing
Prós: Friendly
Contras: Food
Prós: Everything was, excellent, especially all the staff, both ground and onboard.
Contras: Nothing
Prós: Food quality
Contras: Service of drinks.
Prós: Crew nice
Contras: The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day
Contras: AeroMexico offered a great service!
Prós: Nothing in particular
Contras: A more organized boarding process
Prós: The time we take to aboard
Contras: The space between seats
Prós: Everything as should be, nothing special
Contras: Just the necessary. Don’t change it
Prós: Everything was great
Contras: More food
Prós: The seat wasn’t fine but the person next to me was taking more space he was older with disabilities so it was understandable. Overall was ok.
Contras: First class
Contras: O voo atrasou.
Prós: Crew was friendly and professional.
Contras: Not having to pay for first luggage.
Prós: Crew was good, food was good.
Contras: The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring.
Prós: Excellent flight
Contras: The food...
Contras: Be on time with the flights.
Prós: The seat
Contras: The food
Prós: Absolutely nothing
Contras: It was cancelled and no one alerted me until I arrived at the airport.
Contras: I tried to check-in my husband and I online but i was unsuccessful and the only option besides us citizen was visa. My husband does not have a visa he has he’s resident card but there was no option for me to select besides visa. once i arrived i was told I would have to be on standby since I did not check in ... I told the air flight assistant I was unable to do so because when I would input my husbands information who is currently a resident there was no option.. she said some airlines don’t let you check in online because they have restricted online procedures... I paid for my ticket which means I paid for my seat... I always travel with Aeroméxico for the reason as I love the customer care We receive and never have issues and I was pretty confused as to why I encountered this situation... I would really appreciate that Aeroméxicos online process works for both citizens and residents to make it easier on everyone.. but i also want to thank the staff because even though I was given bad news and awaiting to see if I would fly back on time as a stand by, they were able to get me back to my home without me missing work...I can’t enforce enough to please look into into you’re online check in to make it fair for all boarders to check in ...
thank you
Prós: Crew was very attentive & polite.
Contras: Online seat selection.
Prós: Crew and service. Comfortable seats.
Contras: Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!
Contras: Boarding procedure was hard and inconvenient.
Contras: salir a tiempo
Contras: Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off
Contras: Be in time, over 1 hr delayed.
Prós: Loved it ... I had a layover and my flight from the other airline was late ... did t have a chance to che k in and Aeromexico printed my my boarding ticket at no cost and saved me time to catch my flight !
Contras: Awesome
Contras: Mexico City airport is a disaster, taking off!!!
Prós: I love everything!!!!!
Contras: Nothing everything is great !!!!!
Prós: Crew was very friendly and helpful.
Contras: You should bring a pillow and a blanket yourself if you want to have a good long flight.
Prós: Nothing
Contras: I will never flight with Aeromexico again!!
Prós: the good serice
Contras: better plan es
Prós: Nice and comfy seats
Contras: Don’t have long layovers
Prós: Wifi worked well. Good movie choices and food was simple but satisfactory.
Contras: Timeliness, friendlier crew and better music choices
Prós: Crew and entertainment
Contras: Seats
Contras: My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it.
Prós: Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane.
In general, it is worth what you pay for.
Contras: Knowing the seats you will get in advance, even thought they are in the back of the plane.
They can save the food!!! It's owfull.
Prós: Nothing outstanding.
Contras: Seats Could be more comfortable. The seat was too stiff.
Fantastic
Prós: Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!
Contras: No dislikes
Contras: Seat confort is bad, specially for tall travelers.
Contras: Seat confort is bad, specially for tall travelers.
Prós: El asiento Premier cómodo . Acceso a Fast Track en inmigración
Contras: Salón premier en terminal 2 para vuelos internacionales tiene que mejorar . Buen servicio en el avión pero no excelente cómo ha sido en otras ocasiones
Prós: Crew was amazing. Seats were comfortable.
Prós: On time, friendly staff
Contras: The staff were pleasant and professional - the online check in was efficient. Really excellent and no recommendations for improvements.
Prós: The seat was super confortable
Prós: Everything was fine excellent.
Contras: Everything was excellent.
Contras: The lunch could be better with a cracker or Bread.
Prós: The food, comfort
Contras: The crew, some of the crew were a bit rigid, didn't seem to like what they were doing
Prós: Friendly
Contras: Food
Prós: Everything was, excellent, especially all the staff, both ground and onboard.
Contras: Nothing
Contras: AeroMexico offered a great service!
Prós: Everything as should be, nothing special
Contras: Just the necessary. Don’t change it
Prós: Everything was great
Contras: More food
Prós: Crew was friendly and professional.
Contras: Not having to pay for first luggage.
Prós: Excellent flight
Contras: The food...
Prós: The seat
Contras: The food
Prós: Crew was very attentive & polite.
Contras: Online seat selection.
Prós: Loved it ... I had a layover and my flight from the other airline was late ... did t have a chance to che k in and Aeromexico printed my my boarding ticket at no cost and saved me time to catch my flight !
Contras: Awesome
Prós: I love everything!!!!!
Contras: Nothing everything is great !!!!!
Prós: the good serice
Contras: better plan es
Prós: Nice and comfy seats
Contras: Don’t have long layovers
Fantastic
Prós: Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!
Contras: No dislikes
Prós: Crew was amazing. Seats were comfortable.
Good movies for a long flight
Prós: Excellent selection of movies and the dinner was very good.
Contras: Breakfast eggs and mashed potatoes were wet and too watery.
Good movies
Prós: Movie selection was excellent. The package of peanuts was pretty small.
Contras: package of peanuts was very very small. I think for a flight of that length, a larger snack would be appropriate
Prós: Technology
Contras: Cleaning the bathroom
Prós: price and speed of embarging
Contras: seat confort
Prós: Inflight meal is a rarity these days, two free alcoholic drinks and coffee are a bonus
Contras: InFlight entertainment was old school TV. Seats very tight.
Contras: More leg room
Prós: Nothing in particular
Contras: A more organized boarding process
Prós: The time we take to aboard
Contras: The space between seats
Prós: The seat wasn’t fine but the person next to me was taking more space he was older with disabilities so it was understandable. Overall was ok.
Contras: First class
Contras: O voo atrasou.
Prós: Crew was good, food was good.
Contras: The entertainment, I saw the Wifi stuff when I bought the ticket, but there was no internet connection there. Besides, no movies, no screen... boring.
Contras: Be on time with the flights.
Contras: I tried to check-in my husband and I online but i was unsuccessful and the only option besides us citizen was visa. My husband does not have a visa he has he’s resident card but there was no option for me to select besides visa. once i arrived i was told I would have to be on standby since I did not check in ... I told the air flight assistant I was unable to do so because when I would input my husbands information who is currently a resident there was no option.. she said some airlines don’t let you check in online because they have restricted online procedures... I paid for my ticket which means I paid for my seat... I always travel with Aeroméxico for the reason as I love the customer care We receive and never have issues and I was pretty confused as to why I encountered this situation... I would really appreciate that Aeroméxicos online process works for both citizens and residents to make it easier on everyone.. but i also want to thank the staff because even though I was given bad news and awaiting to see if I would fly back on time as a stand by, they were able to get me back to my home without me missing work...I can’t enforce enough to please look into into you’re online check in to make it fair for all boarders to check in ...
thank you
Prós: Crew and service. Comfortable seats.
Contras: Check in process was confusing as it is done by KLM and not Aeromexico. Bag delivery is taking forever!
Contras: Boarding procedure was hard and inconvenient.
Contras: Mexico City airport is a disaster, taking off!!!
Prós: Wifi worked well. Good movie choices and food was simple but satisfactory.
Contras: Timeliness, friendlier crew and better music choices
Prós: Crew and entertainment
Contras: Seats
Prós: El asiento Premier cómodo . Acceso a Fast Track en inmigración
Contras: Salón premier en terminal 2 para vuelos internacionales tiene que mejorar . Buen servicio en el avión pero no excelente cómo ha sido en otras ocasiones
Prós: Not a thing
Contras: Timing
Contras: I didn’t like that the flight had a 4 hour delay!
Plane smelled, overnight flight had lights on the entire time.
Prós: nothing
Contras: smell, old chairs, lights on the entire time
Prós: Comfy seats onboard
Good selection of movies
Decent food from MEX to SFO
Contras: I purchased ticket stating business class for both legs, but the first leg of my trip did not have a business class cabin at all. I did not get what i paid for!!!!
My seat back IFE did not work at all.
Boarding experience was terrible and took forever.
The lounge MEX was overcrowded with non-functioning wifi
Prós: The food is terrible no choices you can tell nothing is fresh they did not even have enough white wine
Prós: The crew was very nice. The price was good.
Contras: That was the most uncomfortable seat I’ve ever had to fly in. I’m on 5’7 and I was really stuck. Luckily the guy sitting next to me was my same size. I feel bad for someone who’s tall or large. No WiFi and you couldn’t charge your phone. Also the tray table was broken and my drink kept spilling on me.
Prós: Very good crew.
Contras: Both in-bound and out-bound flights were delayed.
Prós: Food quality
Contras: Service of drinks.
Prós: Crew nice
Contras: The flight was delayed more than 6 hours...and they just dragged us along one hour at a time, effectively ruining our day
Prós: Absolutely nothing
Contras: It was cancelled and no one alerted me until I arrived at the airport.
Contras: salir a tiempo
Contras: Our flight from Cancun to Tijuana would not let us on the plane because we went to get something to eat after we had checked in and the Stuart at the gate said we were too late to board when we still had 35 minutes before the plane was scheduled to take off
Contras: Be in time, over 1 hr delayed.
Prós: Crew was very friendly and helpful.
Contras: You should bring a pillow and a blanket yourself if you want to have a good long flight.
Prós: Nothing
Contras: I will never flight with Aeromexico again!!
Contras: My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it.
Prós: Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane.
In general, it is worth what you pay for.
Contras: Knowing the seats you will get in advance, even thought they are in the back of the plane.
They can save the food!!! It's owfull.
Prós: Nothing outstanding.
Contras: Seats Could be more comfortable. The seat was too stiff.
Contras: Seat confort is bad, specially for tall travelers.
Contras: Seat confort is bad, specially for tall travelers.
