Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
Aeromexico (AM)
| Código IATA | AM |
|---|---|
| Rotas | 138 |
| Rota principal | Monterrey Gen Mariano Escobedo a Cidade do México Juarez e outros aeroportos |
| Aeroportos em que opera | 62 |
| Aeroporto principal | Cidade do México Juarez e outros aeroportos |
Contras: My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it.
Prós: Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane.
In general, it is worth what you pay for.
Contras: Knowing the seats you will get in advance, even thought they are in the back of the plane.
They can save the food!!! It's owfull.
Prós: Nothing outstanding.
Contras: Seats Could be more comfortable. The seat was too stiff.
Fantastic
Prós: Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!
Contras: No dislikes
Contras: Seat confort is bad, specially for tall travelers.
Contras: Seat confort is bad, specially for tall travelers.
Prós: El asiento Premier cómodo . Acceso a Fast Track en inmigración
Contras: Salón premier en terminal 2 para vuelos internacionales tiene que mejorar . Buen servicio en el avión pero no excelente cómo ha sido en otras ocasiones
Prós: Crew was amazing. Seats were comfortable.
Contras: 1 : 30 delay
Prós: Connection very easy and flights on time.
Prós: Planes on time.
Prós: El check in estuvo bien . Rápido y atento
Contras: I flight en clase premier. En general el avión hacia Chicago no es nuevo ni confortable. La comida horrible. El vuelo atrasó sin dar explicaciones.
Nos hicieron llegar a la puerta a pesar de que sabían del atraso .El equipo nada amables
Prós: Plane is nice
Contras: Food
Prós: Crew nice.
Contras: Check in very long.
Boarding slow.
Check in our carry-on’s even though there was plebty if room in the plane
Prós: Comfortable plane
Contras: At the airport, the sign at the counter never said Managua flight so I almost missed it since I didn't understand the espanol message.
Prós: Comfortable plane.
Contras: Boarding, it was organized chaos with having to show your passport verification then get in another line to board.
Contras: The airplane had a heating sensor issue so they had to move us to another airplane and the flight was delayed 2 and a half hours
Contras: Tripulação poderia ser mais simpática, poltrona estreita
Prós: Crew was grate, service also grate, movie a+.
Contras: Food choice could work, in my opinion. So far there is none, even do, what you serve is not bad. Keep up the good work.
Prós: The attention of the crew
Contras: Hot food
Prós: The seat was very comfortable the service was terrible the flight attendant helped the attendants in coach before taking care of the 3 passengers in first it was disrespectful the peanuts were horrible and the wine was terrible
Contras: Do you really want a list?
Prós: The plane works
Contras: Food
Prós: The plane works
Contras: Food
Contras: Customer service in GDL airport
Prós: Everything went according to schedule, staff was suoee friendly and helpful.
Contras: Not enough leg room
Prós: Crew amazing, food really good, I just had a better experience because the lack of leg room, my 3 years old was hitting the next seat so the lady totally ignorant and mediocre was arguing with me.
Contras: Change people seats when they are very picky
Contras: All es excellent.
Prós: Nothing!
Contras: Old Plane, My seat control had an error message, service could improve a lot it was a first class ticket and I had no service at all... I had just ONE DRINK during all the flight.
Flight attendants were MIA the whole time.
Food service was regular.
I am completely disappointed of Aeromexico
Prós: Everything was great thanks!
Contras: Nothing really.
Prós: Missed it
Contras: Give back money
Contras: Delays delays and delays
Contras: Need water
Prós: The aircraft in very good condition.
Contras: The airport at Mexico city its really bad. Terminal 2.
Prós: Fast and efficient
Prós: Good food
Contras: Ground staff need tourist training
Prós: Comfortable seat but all and crowded
Contras: Entertainment: poor selection of museums c and movies. Aeromexico should adopt the very good entertainment selection on Delta.
I did love the documentary La Maleta Mexicana.
Prós: Crew pleasant & food good
Contras: Seats not very comfortable or adjustable
Prós: The aircraft.
Contras: Mexico needs a new airport.
Prós: That it was not to crowded
Contras: That their was not much communication when it looked as our flight was not leaving on time
Contras: Delta is very nice
Contras: Terrible crew on this flight.
Prós: Crew was nice-
Contras: for a red eye they should turn the overhead screens off!
Prós: Nothing
Contras: 9 hour delay
Prós: Was on time
Contras: The entertainment
Prós: Crew was great
Contras: More leg room
Prós: I paid more money to take the 14:40 flight rather the 15:15 which was $100.00 USD less, to find out my flight was delayed by 45min.. seat didn’t recline and was just a bad experience
Prós: Although the plane was fairly old and legroom tight, seat comfort was great
Contras: The only entertainment was a general TV showing a kids movie
Contras: Nothing .. everything was perfect . Flight was super on time, staff was friendly and courteous.
Prós: Pésimo servicio de las aeromozas, golpeaban en el pasillo con el carro porque andaban corriendo con ese carro de comida malcriadas
Contras: Que hubiera un mejor manejo con el equipaje, extraviaron una maleta de mi familia.
Prós: on time
Contras: AC on boarding!
Prós: I had a 1:59hr delay takeoff which made me lose the connection in CDMX to GUA and had the worst service attitude from an Aeromexico personnel at the counter.
Contras: Train the staff in quality service.
Focus on empathy.
Contras: :)
Prós: Flight amenities like movies and internet
Contras: A little more friendly staff
Prós: Although the plane was old, I found the seat to be very comfortable
Contras: Entertainment was pretty much nonexistent. Plane was old and legroom tight.
Prós: Cheap flights
Contras: Needs better customer service (includes on the phone and in person) Provided no help at the Aeromexico counter, ended up missing my flight. Due to unable to print my boarding pass cause the flight was delayed. Definitely will not fly with this airline. Will NOT recommend to friends!!
Prós: perfect
Prós: The checkin counter staff tried their best to get me a seat for this oversold flight
Contras: The TV screen on my flight was broken. So no TV.
Contras: To have us sit together
Prós: The personal tv
Contras: Better service on taking our carry one with us
Prós: again, i was not on the flight as i had to be in california for my father's funeral...i was not refunded or even communicated with by vayama who I bought the flight thru
Contras: everything ...see above
Fantastic
Prós: Everything was excellent the crew were so nice airplane was organized and clean the seats are comfortable you can watch movies with a big screen right in front of your seat or listen music for FREE and not only that a big plus you can use WiFi to text while you are traveling for FREE !!!!!!
Contras: No dislikes
Prós: Crew was amazing. Seats were comfortable.
Prós: Connection very easy and flights on time.
Prós: Crew was grate, service also grate, movie a+.
Contras: Food choice could work, in my opinion. So far there is none, even do, what you serve is not bad. Keep up the good work.
Prós: The attention of the crew
Contras: Hot food
Prós: Everything went according to schedule, staff was suoee friendly and helpful.
Contras: Not enough leg room
Contras: All es excellent.
Prós: Everything was great thanks!
Contras: Nothing really.
Contras: Need water
Contras: Delta is very nice
Prós: Crew was great
Contras: More leg room
Contras: Nothing .. everything was perfect . Flight was super on time, staff was friendly and courteous.
Contras: :)
Prós: Flight amenities like movies and internet
Contras: A little more friendly staff
Prós: Although the plane was old, I found the seat to be very comfortable
Contras: Entertainment was pretty much nonexistent. Plane was old and legroom tight.
Prós: perfect
Prós: The personal tv
Contras: Better service on taking our carry one with us
Prós: El asiento Premier cómodo . Acceso a Fast Track en inmigración
Contras: Salón premier en terminal 2 para vuelos internacionales tiene que mejorar . Buen servicio en el avión pero no excelente cómo ha sido en otras ocasiones
Prós: Planes on time.
Prós: Plane is nice
Contras: Food
Prós: Comfortable plane
Contras: At the airport, the sign at the counter never said Managua flight so I almost missed it since I didn't understand the espanol message.
Prós: Comfortable plane.
Contras: Boarding, it was organized chaos with having to show your passport verification then get in another line to board.
Contras: Tripulação poderia ser mais simpática, poltrona estreita
Prós: Crew amazing, food really good, I just had a better experience because the lack of leg room, my 3 years old was hitting the next seat so the lady totally ignorant and mediocre was arguing with me.
Contras: Change people seats when they are very picky
Prós: Fast and efficient
Prós: Crew pleasant & food good
Contras: Seats not very comfortable or adjustable
Prós: Was on time
Contras: The entertainment
Prós: Although the plane was fairly old and legroom tight, seat comfort was great
Contras: The only entertainment was a general TV showing a kids movie
Prós: The checkin counter staff tried their best to get me a seat for this oversold flight
Contras: The TV screen on my flight was broken. So no TV.
Contras: To have us sit together
Contras: My baggage got destroyed and they did not wanted to refund it. (I am not sure if it was the correct flight). I submitted a claim but thet rejected it.
Prós: Great flight. The only uncertainty with this level of tickets, is not knowing the seats you will get in advance, even thought they are in the back of the plane.
In general, it is worth what you pay for.
Contras: Knowing the seats you will get in advance, even thought they are in the back of the plane.
They can save the food!!! It's owfull.
Prós: Nothing outstanding.
Contras: Seats Could be more comfortable. The seat was too stiff.
Contras: Seat confort is bad, specially for tall travelers.
Contras: Seat confort is bad, specially for tall travelers.
Contras: 1 : 30 delay
Prós: El check in estuvo bien . Rápido y atento
Contras: I flight en clase premier. En general el avión hacia Chicago no es nuevo ni confortable. La comida horrible. El vuelo atrasó sin dar explicaciones.
Nos hicieron llegar a la puerta a pesar de que sabían del atraso .El equipo nada amables
Prós: Crew nice.
Contras: Check in very long.
Boarding slow.
Check in our carry-on’s even though there was plebty if room in the plane
Contras: The airplane had a heating sensor issue so they had to move us to another airplane and the flight was delayed 2 and a half hours
Prós: The seat was very comfortable the service was terrible the flight attendant helped the attendants in coach before taking care of the 3 passengers in first it was disrespectful the peanuts were horrible and the wine was terrible
Contras: Do you really want a list?
Prós: The plane works
Contras: Food
Prós: The plane works
Contras: Food
Contras: Customer service in GDL airport
Prós: Nothing!
Contras: Old Plane, My seat control had an error message, service could improve a lot it was a first class ticket and I had no service at all... I had just ONE DRINK during all the flight.
Flight attendants were MIA the whole time.
Food service was regular.
I am completely disappointed of Aeromexico
Prós: Missed it
Contras: Give back money
Contras: Delays delays and delays
Prós: The aircraft in very good condition.
Contras: The airport at Mexico city its really bad. Terminal 2.
Prós: Good food
Contras: Ground staff need tourist training
Prós: Comfortable seat but all and crowded
Contras: Entertainment: poor selection of museums c and movies. Aeromexico should adopt the very good entertainment selection on Delta.
I did love the documentary La Maleta Mexicana.
Prós: The aircraft.
Contras: Mexico needs a new airport.
Prós: That it was not to crowded
Contras: That their was not much communication when it looked as our flight was not leaving on time
Contras: Terrible crew on this flight.
Prós: Crew was nice-
Contras: for a red eye they should turn the overhead screens off!
Prós: Nothing
Contras: 9 hour delay
Prós: I paid more money to take the 14:40 flight rather the 15:15 which was $100.00 USD less, to find out my flight was delayed by 45min.. seat didn’t recline and was just a bad experience
Prós: Pésimo servicio de las aeromozas, golpeaban en el pasillo con el carro porque andaban corriendo con ese carro de comida malcriadas
Contras: Que hubiera un mejor manejo con el equipaje, extraviaron una maleta de mi familia.
Prós: on time
Contras: AC on boarding!
Prós: I had a 1:59hr delay takeoff which made me lose the connection in CDMX to GUA and had the worst service attitude from an Aeromexico personnel at the counter.
Contras: Train the staff in quality service.
Focus on empathy.
Prós: Cheap flights
Contras: Needs better customer service (includes on the phone and in person) Provided no help at the Aeromexico counter, ended up missing my flight. Due to unable to print my boarding pass cause the flight was delayed. Definitely will not fly with this airline. Will NOT recommend to friends!!
Prós: again, i was not on the flight as i had to be in california for my father's funeral...i was not refunded or even communicated with by vayama who I bought the flight thru
Contras: everything ...see above
