Pesquise passagens baratas para Cali

Prós: "On time"
Contras: "None"

Prós: "Decent entertainment but the headphones provided were bad."
Contras: "Flight attendants were terrible. No name tags. Sat in the back gossiping the whole flight. Didn’t even bring around water after serving the “meal” right after takeoff."

Contras: "Boarding very confusing. Meal consisted of a cheese sandwich, and that's it (I was flying business class). Seat was barely functional, cranky and unconfortable. This was my first and LAST flight with Avianca."

Prós: "La experiencia fue muy placentera."

Prós: "Comfy seats, great entertainment"
Contras: "Boarding process they don’t check in bags at the gate... food was gross. Flight crew didn’t speak English."

Prós: "Crew was very nice and helpful"
Contras: "There were no options for food and I don’t like their only option so I did not eat"

Contras: "All good"

Prós: "The seat was very comfortable"

Prós: "Whole flight experience"
Contras: "Nothing"

Prós: "First place is bad service"
Contras: "Avianca never change ,manipulate customer"

Prós: "The Crew and the clean aircraft."
Contras: "nothing."

Prós: "Crew was courteous,helpful."
Contras: "Food."

Prós: "Was beautiful"

Prós: "Airline delayed, kayak didn’t have any info Lost my business meeting in LA, stuck 24 hours in Colombia"
Contras: "Above"

Prós: "Was the crew amazing"
Contras: "None"

Prós: "Kindness"
Contras: "Food and entretainement"

Prós: "Easy boarding, new clean plane."
Contras: "About an hour late, long wait on tarmac ."

Contras: "Kayak’s app didn’t update the flight schedule that has changed to one hour ahead. I almost lost my flight because of this"

Contras: "The plain was too small"

Contras: "Asked to move repeatedly between gates, and an hour late without explanation or apology"

Prós: "Puntuales Cordiales Avión confortable Todo el personal en Colombia se mostró amable y simpático, de verdad los felicito por mantener ese espíritu entre sus colaboradores"
Contras: "Nada"

Prós: "Service, food, entertainment"
Contras: "Everything was great!"

Prós: "Crew"
Contras: "Avianca has no respect for passengers, they chance your flight without notice, lie, change your seat assignment without notice or train"

Prós: "They were almost an hour late in departing"

Prós: "The complimentary movies are the best."
Contras: "Did not allow purchase of cocktail in flight."

Prós: "Excellent service, great flight, and nice people"

Prós: "NOTHING"
Contras: "I don’t even know how and where to start.. Avianca has given me issues in the past and I have decided a few more times to give them a chance. Avianca has a culture of rude and “take advantage of people” culture. I went through hell on my last flight. Left us on our connection flight in Cali, Colombia made us (15 passengers) wait for our bus we all had to pickup and carry our luggage’s out to the streets rcause they don’t have enough money to pay for a cart when we were actually in that situation because for them. Next day we were transported (they show up 2 hours later from the promised time) we were transported to the airport to actually catch a flight to another different city to then arrive wait 4 more hours to catch a plane to our final destination... a 3 hours and 45 minutes flight from Miami turned into a 4 different city, hotel and nightmare, luggage’s were broke and everybody turned out to be rude rude rude rude!!!!!!... I am still waiting for my $200 promised Boucher. This is my last time flying with AVIANCA. I am a frequent flyer and have made the decision to fly AA from now On... Actually just purchased a ticket which was actually $100 more than Avianca... nothing like great service and respect towards your clients... I’m also making sure NOBODY flys with AVIANCA."

Prós: "I stayed tríp that Was oversold but the y only gave me 375 And Not a full Ticket"

Prós: "Experience with Avianca is terrible, the staff attitude is terrible, the company is full of problems with their unions and the employees have the attitude that the customer has to suffer it"
Contras: "everything on the ground one the plane pre and post flight"

Prós: "Nothing about this trip was good"

Prós: "Nothing"
Contras: "I booked business class ticket and they changed it to economy and didn't tell me also didn't adjust my fare. (Last minute carrier change they told me) I had to fly in the very back of the plane next to a nauseating bathroom. It was horrifying. From Brazil to USA."

Prós: "No Meal compensation"

Prós: "Nothing"
Contras: "Or initial flight was delayed by 2 hours. This meant we missed our connecting flight in Columbia. The airline booked us on a connection that meant a 10 hour layover in Columbia. No help no options nothing. Terrible service. There was another carrier leaving at a time that would have helped us but we weren't able to have this option."

Contras: "Ya van varios retrasos por mantenimiento."

Prós: "The airplane is confortable"
Contras: "When We proceed to check-in to checking our bags, we have an issue with the weight. So, to compensate, we remove some itens from our bag and put on our carry-on bags. The employees of the Avianca realizing that told me that I need to weight my Carry on bag. I never see something like that before, I ask to her if everybody need to weight the carry on bag, She told me yes, but I stay on Checking places for a long time and I don't see anybody weight theirs carry on bags. Basically the company want to get my Money forced me to pay for extra weight."

Contras: "Only a few very all movies to chose from on a 6 hour flight."

Prós: "I really enjoyed every part of the flight. The staff was great and as well as the ride. Thank you"

Contras: "The personnel in the airport were at times confused about the Bogota-Cali departure time. It has become a habit to change departure time and gates."

Contras: "The flight was 1 hour late"

Prós: "When attempting to make the connection flight in Columbia, I was informed that I was being placed on standby due to overbooking by the airline. I was traveling with my service dog also. What is exactly am I supposed to do in Bogota, Columbia for an unexpected additional 24 hours? I had no money, and my credit card wouldn't work there. This was the worst airline experience in my life. Absolutely horrible. I will never travel with Avianca again. Avianca staff spoke hardly any English, so I couldn't hardly communicate with them either. Horrible."

Prós: "I'm embarassed to admit that while I was sitting near my gate the whole plane boarded without my knowing. I thought people were only boarding the plane next to it. So when I finally went up to the desk to ask, the lady looked at me and said that all of the boarding was finished and I was too late. She quickly pulled up the rest of my itinerary on the screen and immediately started re-booking my short domestic flight to the next plane. I didn't have to argue, beg, plead or pay anything. I'm supremely grateful!"

Prós: "3h delay Passengers upset. Not even a soft drink for the waiting period.... it is a shame that the biggest airline in the country has the poorest service and no respect for its clients."
Contras: "Lack of kind service or diligence during a delayed flight"

Contras: "I waited 3 hours to do the check in and after that the fly got delayed twice."

Contras: "Boarding was very slow."

Contras: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"

Prós: "Nothing"
Contras: "The food is terrible. The crew is not friendly."

Prós: "excellent service on board"

Contras: "The flight was delayed in Bogota and I lost my connection with the fligth to Madrid, and I had to stay 1 day in Cali, I lost other connections in Madrid due to the delay and hotel reservations. besides that I had to buy new tickets to my connection in Madrid and Avianca didn't help at all."

Prós: "Fast boarding, left on time"
Contras: "Hard seats, not enough cushion, flavorless food."

"The entertainment was a bit limited considering how long of a flight we had. The crew was excellent"

Prós: "There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice."
Contras: "The food was decent but my return flight was better."

Contras: "I was so tired... slept the whole flight. No one bothered me for even a bit. Recovering!"

Contras: "The crew nerds ti ve More people person, their Attitude toward the Passangers was rude in More than one time"

Prós: "Punctuality"
Contras: "Comfort"

Prós: "Great value for price!!! Food was mediocre, but isn’t all airline food mediocre?? Staff was friendly and spoke many different languages to accommodate all of us."
Contras: "Seats seemed a little old and needing replaced. Would have been nice to have a more comfortable seat for an overnight international flight."

Contras: "The flight is so short that if you didn’t bring headphones, you miss all the entertainment. It wouldn’t be bad at all that the sandwiches are not stone cold. I fly copa very frequently and I know they often heat them up"

Prós: "Nice sandwhich"
Contras: "Better organization with the boarding, and the waiting room at Panama was really bad."

Prós: "Nothing"
Contras: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"

Prós: "No like"
Contras: "the will of the counter attendant of the chekin, he did not help me at all"

Prós: "I really liked the crew"
Contras: "The entertainment was really poor, I didn’t have many options. In the second flight, it didn’t have a monitor, so you’d have to watch things on your devices, but to do so, you needed the company app installed in your device before, which I thought it was inconvenient."

Prós: "Excellent airline. Best to connect the America's."

Contras: "Seats very small."

Prós: "Flight was on time and everything was smooth"
Contras: "Plane was a bit too small coming from tampa to panama"

Contras: "No fue informado que el asiento 10 no reclinaba ."

Prós: "copa is always on time"
Contras: "food quality is low drinks are 'rationed'"

Contras: "This airline has no concept of service. We were treated poorly by the ground personell as well as the board crew. Also, the airport in Panama is very bad. It's expensive and the food and beverage offering is limited. Avoid!"

Contras: "I was not able to board my connecting flight from Panama City Panama to Cali Colombia and was told there were no more available flights until the next day. I was very dissatisfied and upset and cant believe they can just bump someone out of a plane that has already paid for the flight. This is the worst experience I have had with an airline in my almost 40 years! I would like to see how we can get a credit or refund for flight!"

Prós: "Atendimento no aeroporto, embarque, entretenimento e comida."
Contras: "Pontos a melhorar: poderia ter cobertor e travesseiro para todos e as poltronas serem um pouco mais confortáveis."

Prós: "Food was particularly good in business class."
Contras: "Very minor point on not having an entertainment system, but the flight was short at just over 1hr. It was hard to understand some announcements over the speakers because of the sound system plus the fast talking with heavy accents"

Prós: "Glad I flew with this airline. Had my doubts at first but they were all erased with this very friendly and hassle free experience."

Contras: ". When we arrived in Panama we were forced to do security again at our gate which meant we had to throw away the 4 dollar bottle of water we had just purchased only to be stuck in an area with no bathrooms until our flight."

Prós: "Direct flight to Brazil"
Contras: "Very expensive for the kind of service"

Prós: "Crew are nice people."
Contras: "Food is not pleased and not very comfortable."

Prós: "But... when I purchased a tkt online. For some reason the name on last ticket I purchased was on the next COPA ticket. A 300.00 purchase. Because COPA does not change ticket holders names it was a total loss. I bought the ticket for a student in Cali to come and meet me in Panama City I couldn't afford to buy a second ticket so Victor stayed home. Every other Airline charges a minimal fee to make changes on a ticket so now there is a credit at Copa Airlines for a person that will never ever use it.... such a waste of time and money. Barb Langman from Lafleche Saskatchewan Canada"

Prós: "Staff was very polite and courteous. Plane was comfortable."

Contras: "The food was not good and cold. there weren’t options on entertainment"

Contras: "The pilot did a very odd and scary turn to the plane. He then raised the plane so rapidly that nobody knew what was going on. Not a word from the pilot or the crew of what had happened!!!! Extremely dissapointed!!!!"

Prós: "The flight departed on time, easy connections."
Contras: "The crew looks tired. The crew was not nice. They don't smile."

Contras: "No outlets"

Contras: "Didn’t like the options available, reduced"

Prós: "Is there anything good with copa?"
Contras: "A business class that is worse than others economy plus, small planes, limited entertainment offering"

Prós: "flight punctuality, food."
Contras: "No movies"

Prós: "The food and service was great!"

Contras: "Very limited Business Class menu. No entertainment system."

Prós: "Charly was the best flight attendant ever!"

Prós: "Good service and food"
Contras: "The first crew was a little bit rough with customers. The service was good but it will be better if they were a little more friendly."

Contras: "Do to Irma in Florida I had to evacuate 2 days before my flight. I call to re schedule my flight from Tampa and they were not flexible at all charging me an ridiculous fee!!!!"

Prós: "Friendly cabin crew"
Contras: "Small airplane with no updated entertainment system"

Contras: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."

Prós: "Got upgraded to first class"
Contras: "Started bad with copa giving it to Avianca, and their flight dis not go out, deleyes etc."

Prós: "Friendly crew, good food."
Contras: "AC in the plane didn't work on the ground (during boarding and taking off). It had been extremely hot and sweaty before we took off. Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."

Contras: "I traveled with my family from San Francisco to Brazil We were told that we should get the Yellow Fever vaccine even before we leave San Francisco. We called Copa and every time each of us talked to Copa we were given a different instruction. Very confusing and stressful. We decided not to get the vaccination, taking into consideration the cost of it, $159.00 for each family member!!!"

Prós: "Excellent service"

Prós: "The plane was very comfortable and the crew was fantastic"
Contras: "The boarding was a nightmare no gate printed on boarding pass and a gate attendant told us the wrong gate and we almost missed our flight"

Contras: "I bought a ticket economy plus but cops gave economy seat. I said several times that I purchase economy plus but cops ignored it. It is so bad and rude."

Prós: "Food and beverage service. Blanket & attention of staff...helpful. Free bags check."
Contras: "Pilot talked to fast...could never understand his announcements."

Prós: "Overal a good experience"
Contras: "Just couldn't eat most of what was served cause I'm vegetarian."

Prós: "Friendly service leg room"
Contras: "Food"

Prós: "Everything was perfect"

Contras: "Excelente atención y servicio"

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"

Prós: "All good"
Contras: "To drop the bag was very messy"

Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Contras: "the cabin and seats are old and seems dirty"

Contras: "El espacio entre asientos es muy reducido. Las rodillas pegan contra el asiento de en frente. Muy incómodo y genera impacto en la espalda."

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Contras: "Bad"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Contras: "The landing was a bit rough!!"

Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Prós: "Not much I can think of"
Contras: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Prós: "yo tenia comida kosher y no me la dieron"

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Prós: "Efficiency"
Contras: "Boarding"

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Contras: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."

Prós: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Contras: "More vegetarian options in the menu."

Contras: "Food"

Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Prós: "Crew was extremely unfriendly"
Contras: "Better service. Train your people. Learn from azul airlines"

Prós: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Contras: "less ignorant/greedy management"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Contras: "Lack of food!! LATAM you are doing it wrong"

Prós: "I liked almost all!!!"
Contras: "The sandwich (cool meal)... The may improve it..."

Prós: "The crew was very kínd!"

Prós: "The seats are comfortable, the attention of the crew is great."
Contras: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Contras: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Prós: "Nothing"
Contras: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"

Prós: "I would fly Latam again, good service and I saved a lot of money"
Contras: "Would like a lil bit more legroom"

Prós: "Normally, getting on a plane in Colombia is an absolute nightmare. People pushing, standing right next to you, when you get on the plane all the old women who do not know how to read always walk to the back of the plane when they're supposed to be sitting in seat 7? Been there? Seen that? Yes ! Seen it a million times. What makes this particular flight so unbelievable, and maybe it was just a training day because there was a lot of airline personnel at the check in kiosk, but I have never processed on to a flight in Columbia, given up my baggage, and be walking to the gate so fast in my life! I truly hope this is something that will become standard, and I pray to God that the other airlines especially Viva will learn how to do!"
Contras: "Overall very good, good crew... minus point.. seats SO tiny, it makes Asian airline economy seats feel like 1st class!"

Prós: "Personnel were helpful (attractive!)"
Contras: "Seats! Outrageously cramped...As a Pilot, I know for a FACT they are not FAA/ICAO safety compliant ...no way!"

Prós: "Wine and whisky"

Prós: "It was a new plane, the pilot waited for our bags to be put into the plane. Because we made it to the plane after they had loaded everyone. This was due to our late arrival From our Delayed connection from Washington."
Contras: "At our arrival a couple had taken our seats. The flight attendant told us to get on any other seat available. We had our family (the three of us ) spread out in the plane. I had to ask another attendant to please ask for our seats back. Finally after a while we got them back but it wasn't a Pleasant experience. They didn't have enough headphones to give everyone. My son and I had to share one headphone. The food was really bad for an international flight, Not even the wine was given without paying for it"

Prós: "Had pillows and blankets"
Contras: "TV monitor did not work They asked if I would like something to drink I asked for a Coke and they said they didn't have any on the bevrage truck twenty minutes later I received the coke"

Prós: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Contras: "Standing too long before boarding at 2am!"

Prós: "Nothing"
Contras: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Contras: "Latam The website of Latam is useless. The services for people in broadcoast is so difficult that almost impossible (email, facebook, telephone, etc) In my case, i was in Africa and couldn´t change my ticket. My brother had to change it from Argentina."

Prós: "Staff was nice despite the situation."
Contras: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."

Prós: "Crew was nice and organized, easy check-in."
Contras: "Had the last seat, so could not recline - lady in front of me had a chair that went super far back and was practically in my lap, turbulence was crazy landing!"

Contras: "It was 1.5h late"

Contras: "Flight was an hour late. Should have boarded 30 minutes earlier!"

Contras: "Gol changed our direct flyght departing 14h to a connected one departing 7h rriving 17h. This company is a shame, and brazilian Agency does not forbid that (Gol could simply return our money back)."

Prós: "Flight was good"
Contras: "Waiting while we were boarding, the plane was about 35 degrees with no A/c everyone was melting"

Prós: "i cant make early online checin. and almost missed the flight becuase of Air eropa and Gol comunicion problems"

Prós: "Nothing"
Contras: "More English explanation and care to customers . Horrible customer service"

Contras: "Avoid delays and communicate better about the delays"

Contras: "Non free entertainment"

Contras: "The boarding process IX too disorganized. No announcements in eff flash. Only Portuguese. They had everybody standing in lines 90 min us period to plane leaving."

Prós: "Everyone smiling Check in easy Though flight was crowded it was quick"

Prós: "Brand New air plane"
Contras: "Food"

Prós: "O lanche não foi Mãe Terra e isso é muito bom."

Prós: "Plane"
Contras: "Time - delayed twice - missed connection"

Prós: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."

Prós: "Pessoas super simpáticas e muito atenciosas. Espaço gigante para as pernas na fileira de emergência."
Contras: "Opções de alimentos a bordo."

Prós: "On time"
Contras: "Entreteiment"

Prós: "Nothing about the airline Avoid if you can"
Contras: "Their customers service We were runnjngblate due to traffic but arrived with an hour before takeoff and they refused us to enter We had no bags to check in just hand luggage and they refused us to check in as their automatic check in service did not recognise our booking Total rubbish airline"

Contras: "Este vôo tem atrasado sempre."

Contras: "Este vôo tem atrasado sempre."

Contras: "Este vôo tem atrasado sempre."

Prós: "Poco"
Contras: "Me dieron la última fila, los asientos no se reclinaban y al lado una mujer con niños que gritaron todo el viaje, los auxiliares de vuelo no hicieron nada."

Contras: "Flight delayed 3+ hours due to Boeing issue. There needed to be some sort of assistance. We were offered access to the GOL lounge without asking, which was welcome, only to be refused when trying to enter. The attendant was not helpful, in fact rather negative and condescending. Not supportive."

Prós: "poor food. extremely poor food."
Contras: "it would be expected to actual food(2 meals) on a 7 hour flight."

Contras: "The flight delayed A LOT."

Prós: "Punctuality. Safety"
Contras: "Bagage delivery was a bit slow."

Prós: "Cabin crew amazing"

Prós: "Kewl"
Contras: "Thanks"

Prós: "Check-in"

Prós: "Nothing."
Contras: "Anyone who flies the route NVT-GRU knows two things. The departure and landing times are unreliable and they always....always over sell seats. Navegantes (NVT) is a very small airport but connects to so many international flights. The city and many of the neighboring towns have become vacation hotspots. I personally fly this route twice a month these days So many bad things happen because of their poor on-time results and overbooking. The worst of which is missing your connections. This was the third time in 2 months that I’ve missed my connection in São Paulo to NYC. This time I purposely took an earlier flight 6:40pm so I would have no chance to miss my 11pm flight to New York. Then a 2 hour and 20 minute delay! My God ...really? Another missed flight. GOL you CAN do BETTER! ."

Prós: "Everything about today’s flight hit the right notes: wonderful lounge, premium boarding line, no one in the middle seat, overhead bin space was very good, Wifi to watch movies and a holder for my iPhone while watching the movie, quick and efficient food and drink service, etc."
Contras: "There were no negatives for me on this flight."

Contras: "I did not like the delays. My flight to Rio was delayed almost 4 hours and my return flight was delayed 1 hour. I would not fly this airline again."

Prós: "- Comfortable seat and clean aircraft at a reasonable price & time - On-time"
Contras: "- Kayak displayed that 1 checked bag was included in fare when it was not"

Prós: "On time and great customer service"

Prós: "Perdimos el vuelo por demora en el tráfico y nos ofrecieron muy gentilmente otro vuelo sin costo. Estoy muy agradecida!!!!!"
Contras: "Si"

Prós: "Better snack"
Contras: "Snack"

Prós: "el vuelo estuvo bien"
Contras: "la atencion del personal en tierra me parecio deficiente"

Prós: "Great service. No delay. Quick and efficient boarding. New, clean aircraft. Comfortable. Would certainly fly GOL again. And recommend. Easy on line check in."

Prós: "Las instalaciones en perfecto estado todo en funcionamiento"
Contras: "Los sobrecargo un poco antipáticos deberían de colocar más aeromozas"

Prós: "The crew was nice and professional"
Contras: "no entertainment. No leg room"

Contras: "I didn't know about the luggage extra fee.when i buy a ticket ,i mean that include the luggage! In this point , i was very disappointed!!!"

Prós: "Quick boarding, smooth flight, and my checked bag was waiting for me at the carousel by the time I got down to baggage claim. All in all, a very easy flight"
Contras: "The carry-on bag policy is a bit unusual so I ended up checking the suitcase I’d typically bring as carry-on"

Prós: "Puntuality"
Contras: "Space on the seats, between the seats."

Contras: "flight was delayed for no explicable reason"

Contras: "Incluir español en la comunicación en el avion"

Prós: "Punctuality"

Prós: "Flight with space"

Contras: "Voo atrasado Sujeira no aviao (chiclete no chão)"

Prós: "Service was excellent."
Contras: "Food consisted of a Dixie cup size drink of juice and a super dry mini hot dog size cheese sandwich"

Prós: "Plane itself was fine, fairly spacious and comfortable."
Contras: "Check in São Paulo was hectic and disorganized and my bag never made it on the flight after I checked it in- was not offered any vouchers or apology. I am left without any luggage in the jungle and will have to cancel my Amazon Jungle tour as I do not have my proper equipment needed."