Pesquise passagens baratas para Tóquio

Prós: "Excellent service on both flights. Truly a 5 star experience. Well done Qatar Airways."
Contras: "Nothing. Keep up the good work"

Contras: "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"

Prós: "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Contras: "Delayed by 1 hout"

Prós: "Luxury, comfort and hospitality"
Contras: "none"

Prós: "The crew was polite and professional. The seat was as comfortable as it could be for economy."
Contras: "No complains. Qatar has always been my preferred airline."

Prós: "Great staff, great comfort. Great airline!"
Contras: "The boarding system is somewhat confusing with 5 different zonings."

Prós: "Flight was uneventful, left on time. Chocolate cake was delicious."
Contras: "I would have liked rear and forward camera live feed to show actual flight"

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Prós: "Bad service"
Contras: "No"

Prós: "The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay."
Contras: "No comment."

Prós: "Great crew, aircraft etc"
Contras: "General - King Hamad airport is brand new and yet there still aren't enough gates to comfortably service all QA aircraft."

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Prós: "Nice airplane, great crew."
Contras: "Beef stroganoff was terrible"

Prós: "Everything"
Contras: "Non"

Prós: "Nothing much."
Contras: "I think airplane was small in Doha to Amritsar sector . There are not too many flights"

Prós: "Staff was reasonable"
Contras: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."

Contras: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"

Contras: "n/a"

Contras: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Prós: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."

Prós: "Everything"

Prós: "Nothing. As flight was rerouted and airline changed"
Contras: "We didn't like the fact that our flight changed to a diff airline when we paid to fly with Qatar"

Prós: "Great"
Contras: "Nothing."

Prós: "On time and efficient"
Contras: "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."

Prós: "Everything was great"
Contras: "Everything qas great"

Prós: "Everything was fine except the flight delays"
Contras: "Flight delays"

Contras: "Great staffs and food service."

Prós: "Quick boarding, good entertainment choices."
Contras: "Food is below average. Very salty tofu salad, and they keep giving the same food in every leg."

Prós: "On demand entertainment systems seem standard, as I’ve flown Qatar several times and always had it. Friendly staff. And Doha is a great connection airport."

Contras: "Extremely small leg pitch"

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Prós: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"

Prós: "Good legroom, friendly crew."

Contras: "Food"

Prós: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Contras: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."

Contras: "Long flight on a 777-200. Crowded aircraft, crew not very attentive to call light, and food mediocre at best. Entertainment service was horrible, old movies and typical Qatar Airline selection of Bollywood films (Expected when flying from Doha, but not New Zealand!) Seat would not recline, but no option to move to another isle seat."

Contras: "15 hours flight no WiFi...!!!!!! Last minute flight time change was sent via email..!!!! Almost 1 hour delay after boarding..!!!"

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "Ground Crew was friendly and did adjust my seating."
Contras: "Food quality was average. More choices needed."

Contras: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "I can understand what kind of flight it was because it was a small plane"
Contras: "Bad smells and an old plane i hope you will change the plane to another better one"

Contras: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"

Prós: "Entertainment"
Contras: "Food"

Prós: "Clean plane, esp. the bathrooms. Sufficient bathroom amenities. Attendants always checking bathrooms for cleanliness. Very friendly attendants yet not overpowering. This flight, the films are a bit better but still not the most recently films are on offer. Nobu's seafood soup noodles was the best!"
Contras: "Not interested in the menu's main courses. Fruits were not sweet at all. Must improve on your cappuccino. Nobu's seafood soup noodle did not come with chopsticks."

Prós: "Excellent in every way. Clearly a top tier airlines. I will choose Qatar Airlines at every opportunity."
Contras: "Nothing"

Prós: "The flight service was great. We had a slight delay on the way back to Doha from Heathrow but they made up for it by getting us through security faster so I didn't miss my flight to Tokyo. Overall the timing was excellent and I got home without having to fork out any extra money."
Contras: "Song selections"

Prós: "I was disappointed when i tried to change my departure date. I was told one price and was charged a full round trip price at the end."
Contras: "Be more clear when explaining charges and fees including taxes"

Prós: "plane is comfortable and business class bar is great"
Contras: "Boarding was a mess and food is terrible"

Prós: "Entertainment, punctuality, helpful crew"
Contras: "Food"

Prós: "Crew amazing. Seats had enough legroom. Good was second to none"

Prós: "Everything"
Contras: "No need for improvement"

Prós: "Cabin Air Pressure is amazing"

Prós: "The crew were nice and boarding was smooth"
Contras: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."

Prós: "Entertainment was exhaustive and entertaining"
Contras: "Service was very poor. They missed servicing drinks when I was watching movie. Didn’t ask me. There was NO air freshener sprayed in this long flight. Overall service was very poor especially on my side of service at 32F."

Prós: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Prós: "nice people, good food"
Contras: "the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?"

Prós: "In general, everything as expected, some crew members were even extra nice."
Contras: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Prós: "Not really there service are not like before"

Prós: "Crew was friendly. Comfortable."

Contras: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"

Prós: "nothing out of ordinary"
Contras: "The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for"

Prós: "Comfortable seating"
Contras: "No problems"

Contras: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. I was glad it was a relatively short flight. Is it just on flights to Kenya that passengers DO NOT receive the travel pouch?"

Contras: "My seat was booked on Ile. it was chanded to window which I hate"

Prós: "Smooth flight. Attentive crew. Good entertainment options"
Contras: "The toilet had no toilet paper so I used the paper hand towel and prayed it did not block when I flushed. The beef option was not that great. I should've chosen the chicken."

Prós: "Comfortable, great food"

Prós: "Footrest would be good for a long haul flight."

Prós: "Clean cabin, polite Attendants, fast internet and great food and drinks."
Contras: "None at all"

Prós: "Friendly crew"
Contras: "Service from crew slow and when you ask for something they sometimes forget to bring it"

Prós: "I love God Father Trilogy. And Emirates has all of it !! Just amazing. And there are also another series like Marvel & Fast/Furious etc. I want actor series like the movies that DiCaprio starrs."

Prós: "I really like the entertainment and the air cameras."
Contras: "I like everything"

Prós: "Nothing. It was worst."
Contras: "They bother me with my duty free gifts. You have to make some solutions"

Prós: "We are arived safe"
Contras: "The attitude of the crew it was very good and the comportment very nice"

Prós: "Love it"
Contras: "It was amazing."

Prós: "Was crowded"

Prós: "Flight tracker should be upgraded, I expect the mileage covered was way off. Also, I don't want to see commercials while I follow the flight. The forward camera was cool."
Contras: "Crew should keep eye on the toilets. The waste basket was backed up."

Prós: "Great entertainment set up, a free hour of wifi and good food. The wifi was priced fairly. Overall, it was a pleasant flight that I even managed to go to sleep. I normally can't sleep on planes."
Contras: "The entitled passengers and other rude passenger behavior."

Prós: "Entertainment system is very good. The aircraft is huge and comfortable. Crew was marvelous"

Prós: "The service from the airline Emirates, very nice and friendly staff. The price was under my budget and easy to purchase. Alerts for flight, time lines and updates for Airports after the Huricane Irma. Thanks! Javier"

Prós: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."
Contras: "Emirates advertised for $66 RT tickets from Mali to NYC which I purchased, only to find out by email that two days later that they weren't going to honor my tickets. Hence didn't end up taking the trip."

Contras: "This seemed far different from emirate flights that I'm used to. Over the years their service has decreased but the 1 meal and sub-par snack I got for an 8.5hr flight was poor, likened to a budget airline. This is the second flight recently I've been on that the drinks come so long after the meal you don't even get to enjoy your cola with the meal. The first food cart should have colas if there won't be another cart to come along until 30+ minutes later. I also expected Emirates to provide an eye patch, an 8 hr+ flight in the night time hours in worthy of an eyepatch. Budget airlines do not provide this, but I expected Emirates to. Lastly, I don't think it's necessary to hand out a menu indicating there is something to look forward to when the food is of quite poor standards for Emirates, standard for all other airlines. Maybe the Durban to Dubai route stocks he flights with less experienced crew, this is the impression I got; a much less refined group of people on the plane."

Contras: "It was delayed for 8 hours!!!"

Prós: "Excellent selection of entertainment"

Prós: "The entertainment unit worked all good. The food was great."
Contras: "Flight got delayed. I can't say crews weren't kind but I was on another airline with much much kinder crews."

Prós: "Staff was great. Dealt with new lack of electronics fairly organized for such a sudden thing. Food and flight were good."
Contras: "This isnt a complaint about screaming babies. They dont know any better. But kids that are 3-6 or so? They shouldnt be screaming for hours, kicking seats and the plane window, ignoring and talking back to flight attendants etc. What terrible parents. They left the plane a mess too with food and trash all over the place."

Prós: "I love Boeing 777s."

Prós: "Hi nice flight"

Prós: "All is good"

Prós: "Excellent cuisine and wine/beverage. Excellent seat layout Excellent flight attendant service"
Contras: "Some issues with in-seat entertainment systems (some movies did not play properly)."

Prós: "On time Excellent environment"

Prós: "On time and cheap flight"

Prós: "Enough room to move around. Very much spacious"

Prós: "Food was great. Service was great."
Contras: "Need to have more leg space for a long haul flight."

Prós: "Every opportunity I get when traveling will fly with Emirates. The flight staff have always provided excellent service regardless of of being in economy class. The restrooms are always clean. I also enjoy being advised by the flight crew of any impending turbulence before we encounter. Emirates has always provided me an excellent flying experience despite my fears of long distance traveling."

Contras: "Piece of checked baggage was lost en-route. It took 2 hours to get through customs in the middle of the night because after we had already filled out all information regarding piece of luggage with one baggage counter employee. Japanese Customs refused to let us through due to "unaccompanied baggage" since the piece was lost by the airline and had us go back to another baggage employee who couldn't grasp that we already went through the process and had no clue what to do."

Prós: "Service was phenomenal as well as quality of food and entertainment."
Contras: "I can not say anything was wrong at all."

Prós: "Screen was not very sensitive and arrow swipes did not always work. I was constantly switching between handheld and touch screen to switch movies or make selections"
Contras: "Touch screen problems . See above comment."

"We had a 14 hour flight and the attendants worked very hard to keep us satisfied. I would definitely fly Swiss again"

Prós: "sidefini landig, merci."

Prós: "Nothing to like"
Contras: "No entertainment, un friendly crew, terrible food"

Contras: "Punctuality"

Prós: "Outstanding service by the crew."
Contras: "Seats in economy area little cramped"

Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Contras: "A little more clean seats"

Contras: "Swiss does not know how to handle their own problems and hurt passengers in the process."

Prós: "Food/ staff/access to TV/movies etc!"
Contras: "Seating/facilities"

Contras: "One hour delay. Last minute change of seats."

Prós: "Good, in-flight entertainment"
Contras: "There must be a way for crew to intervene and help parents with screaming infants or disruptive children. The flight noise/comfort was miserable"

Prós: "Good seats for my wife and i: window and aisle seat"
Contras: "Only glass of water free...coffee is 3.50"

Contras: "Seats are very cramped"

Prós: "Sandwiches"
Contras: "The flight was delayed 30 minutes. Not once did we hear an apology. They also changed the gate on us last minute and didn’t communicate. We discovered accidentally"

Prós: "Staff and flight was really great. Everything went smoothly and on schedule. The plane was clean."
Contras: "The seating was almost unbearable. So small and cramped. Arm rest didn’t go all the way up so very hard to cuddle with my seat mate (my daughter). I couldn’t even put my arms by my side without pushing my seat neighbors off. Seat in front of me was in my lap. Hard to get out of seat to use restroom. Way to tight. Long flight from Boston to Zurich was so hard to bear. I understand making money...but this is ridiculous!!"

Contras: "Boarding is a mess There is no order at all That delays the flight"

Prós: "The flight to Zurich was delayed so I would have missed my connecting flight. We were automatically rebooked on British airways which got us home three hours sooner than the Swiss air connections. If they did the rebooking, I find that a real plus but can not rate them on anything else."
Contras: "The"

Contras: "I felt like a sardine."

Contras: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."

Prós: "Great flight. Lots of good food."

Prós: "Crew was nice."
Contras: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."

Prós: "Crew was friendly. Food was good"
Contras: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."

Prós: "No assists"
Contras: "Poor service"

Contras: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Prós: "There was a half hour delay due to some no-show passengers. The flight was delayed while their bags were removed. The problem was explained well. The flight crew seemed to made up for much of the delay by flying faster or more directly so the total flight time did not increase by 30 minutes. Fortunately this was our final flight segment so the delay was not a problem."

Prós: "I was concerned the connections would be too tight but it worked out great!"

Prós: "Good crew and clean plane"

Prós: "Food, staff, service"
Contras: "No leg room"

Prós: "entertainment was fine"

Prós: "Quick flight, good service"
Contras: "Old airplane crappy entertainment system"

Contras: "1stly the lady at the check in was not nice [ i should have gotten her name -] she was rude and quite 'authoritarian' which is uncalled for- when you have paid an expensive ticket are just trying to check in. then I checked an extra bag - and could not pay where i checked in. i had to go to another counter to pay - there was a line and it took a good few extra minutes - and i still had to get thru security. if you can pay at the check in counter this would avoid this extra step. i was really not happy about it swiss air needs better efficiency and better customer service"

Prós: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Contras: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."

Contras: "Could use some more seating space"

Prós: "Boarding and cabin crew were excellent."
Contras: "Seats were too tight and squeezed."

Prós: "Very friendly crew."
Contras: "Seating is too tight and uncomfortable and I'm only 5'6"!"

Prós: "Overall very pleased with the airline"
Contras: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Prós: "non stop food was a great distraction from being on plane so long. Loved blanket and pillow and having own TV. Service was constant and the crew were so wonderful! I would be delighted to fly swiss air again."
Contras: "Boarding was unorganized but I am sure that is no fault of your own."

Prós: "Crew is great and took great care of us. Flight was on time and that is always a plus."
Contras: "No entertainment on this plane, which is okay. But even the magazine is pretty lame. Food was ok, although not particularly substantial."

Prós: "Loved the cute attendant we had on flight :)"
Contras: "Old TV screen and remote"

Prós: "The staff was courteous and pleasant"
Contras: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"

Prós: "Decent food, for airline food. I didn't starve for the 8 hours, and the included beer/wine/spirits helps a lot. Entertainment system was enough to help pass the time. This flight had USB chargers...had I known, I would have loaded up my mobile with watchable entertainment."
Contras: "It's still a cattle car for coach travel. Boarding was hectic. Called all passengers at once, which resulted in a crowd pushing to get through the two checkpoints all at once."

Prós: "On time"
Contras: "Seating was very tight, confining."

Prós: "Best entertainment package of Movies/TV/Food available on commercial airlines."

Contras: "Same comments as above."

Prós: "Not much"
Contras: "Most uncomfortable seats/Bed. tray table hard to come out. no one answered the bell. Old movies (same 2 yrs ago). 1st meal OK, not great. Second meals not good at all. They should learn service from Lufthansa/United or Emirates. Very Disappointed."

Prós: "Aircraft was clean and spacious with ample leg room."
Contras: "Food was mediocre. Timing of delivery could have been better balanced."

Prós: "Schedule"
Contras: "Aircraft old"

Prós: "There was no food"
Contras: "Cramped seating"

Prós: "Entertainment was great. Staff and food was good as well"
Contras: "No room for legs"

Prós: "Stewards were great. The food was good and generous."
Contras: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."

Prós: "Great aircrafts, big screens, attentive personnel"

Prós: "Crew was excellent & amazing, The Seat was comfortable & have good space between the rows."
Contras: "only food more improvement, I know that's the effect of COVID 19 VIRUS & IT IS NOT OF THE Turkish Airlines thankfully, but thy are following the rules."

Prós: "I only like the hand sanitizer and a mask that gave us"
Contras: "The food they service was bad"

Prós: "Yes. Very cooperative crew"
Contras: "Aircraft is worn out (Seats, interior, etc.). Could use some maintenance"

Prós: "crew excellent, food excellent, entertainment good."
Contras: "Space between seat rows is barely adequate."

Prós: "The food"
Contras: "My seat wasn't working properly and wasn't comfortable."

Prós: "The flight was empty-ish in the back of the plane, & I was allowed to lie down across 4 seats. I liked that they allowed boarding from the back of the plane (along w/ front). I also liked that most of the food was vegetarian (& the crew pointed out what to avoid). I always forget to special order."
Contras: "The boarding announcements were not audible where I was sitting in the airport, so that should be better."

Contras: "More space and room"

Prós: "High Quality experience."
Contras: "Could have purchased through Turkish and saved money since I had to make a date change."

Prós: "Tea"
Contras: "Food and service"

Prós: "Plenty of films."
Contras: "Cabin was too hot."

Prós: "The food on the airline is good. Entertainment system has many movies to watch. The boarding system from Istanbul is a Nightmare!"
Contras: "Once I asked the air hostess for a sandwich, i was really hungry, she said she would have to walk to back of plane and they would be serving food in 15 minutes. After 45 minutes I went back to ask for a sandwich and handed me a tray of meal and said to eat this."

Prós: "Full meal and entertainment system even for a shorthaul flight."
Contras: "Tight leg room"

Contras: "A 30 mins delay"

Contras: "Seats allocation was uncertain until we checked in"

Prós: "The service, generosity of the crew, the food and the comfort in the cabin ,actually everything in this flight was 5 stars."

Contras: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"

Contras: "The ONLY thing I hate about Turkish Airlines is the necessity to go through security in Istanbul when you're in transit on an international flight. Not only do you have to go through security again - with the serious chance of missing a connection - but if it's a flight to the USA, there is serious additional security at the gate. Surely this is enough."

Contras: "Lack of communication and unfriendly crew."

Prós: "Everything you want in an overnight international flight. Enjoyed the food."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Contras: "long delay on the tarmac"

Prós: "great entertainment, good service, middle chair was empty so very comfortable"
Contras: "extreme delays! sitting in the plane for 2 hours can be very frustrating"

Prós: "Pleasant, very standard flight, arrived safely."
Contras: "Flight time left origin very very late at night, would suggest to leave earlier in the day"

Prós: "The food, when you get what you ask for, isn't bad"
Contras: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."

Contras: "After ordering Asian vegetarian meal, I got pasta. That was disappointing"

Prós: "The staff!"
Contras: "The turbulence lol"

Prós: "Quick flight with breakfast"
Contras: "Boarding process was a little bit chaotic"

Prós: "The tv because I got to watch a couple of movies"
Contras: "The crew did not know what they were doing. My grandmother needed a wheel chair and the lady who took her did not allow any of us to stay with her , mind you my grandmother can't speak English. The lady also told us that she didn't need the passport or her boarding pass ??? Because of that my grandmother almost got lost , we had to wait for her for an eternity. She got very scared and very upset for what you guys did . She is an old lady and it was one of her worst experiences of her life"

Contras: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."

Prós: "I liked the entertainment- plenty of things to watch and listen to. Food was good. I also enjoyed the service, hot towels and friendliness of staff. Overall, it was a great experience!"
Contras: "Sitting next to many kids who were very noisy and messy. They completely trashed the bathrooms which did not make it fun for me to use after them. This is just what I did not like- I understand this is no fault of the airlines or their staff. I am just more aware that several Turkish families may fly back and forth with their children and as a passenger, you may be seated close to them on the plane- just a thought."

Contras: "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"

Prós: "crew was very very nice!"
Contras: "not enough leg room"

Prós: "Besides the birth of my daughter, this trip to Italy through Istanbul was the greatest THING that I've experienced, EVER! My flight with Turkish Airlines was a HUGE part of that odyssey!"
Contras: "Because of my delayed flight from Atlanta, I missed my connecting flight from Turkey to Rome! So, in the future (yes I plan on flying through Turkish Airlines exclusively for international travel), I will book my flightts with a larger "gap" between flights! Otherwise....Turkish Airlines is PERFECTO!☺"

Prós: "the crew were great clean cabin"
Contras: "no entertainment systems lowered the food standard comparing to previous time I flew with them long boarding times"

Contras: "Headphone output didn't function so entertainment was pretty useless. Very slow food/drink service since only one attendant operates each cart."

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "I was treated much like a first-class customer flying in coach. Food and beverage service as quite good. Turkish Airlines certainly beats any of the US airlines' on-board coach service by a long shot."
Contras: "I didn't like having to check my laptop at the gate. I wished they would have told me advance, as I was planing a lot of work on plane, and could not."

Prós: "Food"
Contras: "1- bad service 2- bad attitudes 3- Always DELAYS 4- lost the bag"

Prós: "Amenitied were great. We even arrived significantly early."

Contras: "the delay in the departure"

Prós: "easy check in"
Contras: "lack of leg room"

Prós: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Contras: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."

Prós: "Service is excellent. Ground support was okay, not overly friendly."
Contras: "Istanbul airport has too many people not a lot of place to sit and rest. Very difficult to use the internet."

Prós: "I like the entertainment system with lots of movies chooses."

Prós: "Flight took off on time"
Contras: "The stewardesses could use some additional training on service with a smile"

Prós: "Good flight with plenty of entertainment and food!b"

Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Prós: "The flight itself was fine, once I paid for it a second time!"
Contras: "We missed a connection on our flight out, so the airline decided to cancel our entire flight home! They didn't even notify us they were cancelling it. We found out the day before we were supposed to leave to go home, when we tried to check in online and couldn't. I spent hours of the last day of our vacation trying to figure out what was wrong, then searching for a rebooking a new flight. It cost us more than $1000 USD extra, just to get home. NOT the way we envisioned ending our vacation. I'll never use this airline again!"

Prós: "One of best experiences flying. First rate and can't beat the price."

Contras: "The least leg room in any flight I’ve taken. We had requested vegetarian and the flight from Frankfurt to Nairobi gave our meal to other passengers.they told us we had to eat the best dish or nothing. This on an 8 hour flight."

Prós: "The crew performed their duties in a professional manner."
Contras: "We arrived late, but that was nothing compared to the horror I experienced with my connecting flight out of Frankfurt to Mallorca. I should get a refund."

Prós: "It was cancelled and scheduled next day"

Prós: "Deni, our flight attendant, was most attentive, giving Robert, who is legally blind, assistance with safety features if needed, one on one as we were seated."

Prós: "1st Class is a joke. They leave the middle coach seat vacant. You do have more overhead storage since there are fewer people in "1st Class". Otherwise you may as well be in coach. For flights within Europe this appears to be the standard. Save you money fly coach when traveling within Europe."
Contras: "The seat and service."

Contras: "Boarding by rows would avoid people rushing to line up ahead of time."

Prós: "The crew was ok. The seating was comfortable as we had good leg room as we booked on a premium economy class."
Contras: "We requested for a chicken meal at dinner time but instead my husband and I was served the beef meal. I was very disappointed as firstly the way the beef was cooked tasted horrid. Secondly a mix up at the catering dept like labelling beef meal as chicken should never happen!"

Contras: "Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!"

Prós: "Service on the DFW-->FRA leg was phenomenal (ratio of attendants to fliers). Food was delicious and seats very comfortable."
Contras: "Boarding process and organization could have been a bit better in communicating access and groups. Not super critical, but the goal in in process is to be as efficient as possible."

Prós: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Contras: "Food was mediocre."

Prós: "there is a big amount of space between the rows making sitting very comfortable"
Contras: "lack of ventilation above the heads"

Prós: "Very friendly people. Security guy helped me to get to the wifi at the airport. I could spend my waiting time very productive way sorting out my business emails:)"

Prós: "Priority boarding for parents with children was a huge help. Provided extra blankets and most of the crew's friendliness was very appreciated."
Contras: "Provided bassinet is much too small for even a 17 months old. Also very hard bedding made it impossible for the kid to sleep. We observed same with the other parents. Alone with that, the height of the bassinet makes it easy for the kid to get distracted. WORSE PART: Our daughter couldn't get comfortable to sleep and got fussy, so I took her for a walk which didn't help much. Since it was bedtime 11pm with 0 to little traffic, and to avoid her crying from disturbing everyone I resorted to one of the bathrooms with her. She did fall asleep for about 1 hour until one the FA came literally BANGING on the door. Very rude even after I calmly explained the situation. So sorry for such people with no compassion nor understanding in their hearts."

Contras: "There is definetely not much space for passengers in economy' especially for such long flights and when the seat in front of you is inclined. Not pleasant to eat nor to watch movies. I had to slid in and out my seat whenever I wanted to go to the bathroom."

Prós: "Responsive and kind crew"
Contras: "Always need more room without extra cost. Why have classes of passengers? Why not spread the space equally and allow all to be comfortable on international flights? All tickets one price?"

Contras: "boarding was late and slow, arrival at Frankfurt late"

Prós: "Very nice airline! Hundreds of movies to choose from, nice hot meals served twice on international flight with top end, complimentary alcoholic beverages. Little bassinets for babies to sleep in."
Contras: "Very tight space in economy seats"

Prós: "Crew was great."
Contras: "Seats were very uncomfortable, hardly any legroom"

Prós: "Crew was outstanding"

Prós: "Crew"
Contras: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

Prós: "Flight was good, comfort was good. Crew was not very friendly."
Contras: "The food on Lufthansa flights is getting worse and worse."

Prós: "The environment was very nice. Relaxed and roomy"

Contras: "There were no Lufthansa representatives in Frankfurt airport upon my arrival. Also my connecting flight wasn't showing on electronic board. I had to get WiFi connection in order to get any info. I was very unhappy about it ."

Contras: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."

Prós: "Agents in the airport helped us avoid long passport lines in order to board connecting flight by putting us forward to front of lines. Otherwise we would have missed connecting flight."
Contras: "Nothng"

Prós: "Very nice personals, I'm so happy."
Contras: "Nothing"

Contras: "Not enough time to make connection even though customer service said an hour was enough. Security line was too long. We missed our first flight. Customer svc rep said we had enough time but we weren't the only ones to miss. He made it seem like it was our fault."

Prós: "Seat and service on board"
Contras: "It was difficult to watch the movies. Some of them were stuck and couldn't be played. Only after a while they "unlocked"."

Prós: "Nice flight"

Prós: "No surprises Plenty of leg space for economy Good food"
Contras: "Nothing"

Contras: "viewing programs was not user friendly and slow (touch screen) other airlines have done a better job on the user interface of the entertainment system"

Prós: "Very friendly stewards, great in lounge boarding for Gold members, great to have sparkling wine as a choice for economy too!"
Contras: "Tiny chairs, tiny leg room, crappy airplane food"

Prós: "Seats were comfortable and crew super friendly"
Contras: "Choice of food and entertainment could have been better"

Contras: "Flight was delayed yet again, waiting area was cramped, information on connecting flights was incomplete."

Prós: "Best trip and crew that i ever had"
Contras: "Nothing"

Prós: "Comfortable seating so it was easy to sleep. It was a night flight and I spent most of this flight, eating dinner and breakfast and sleeping. Great cabin attendants who accommodated every need without being requested."
Contras: "The check in and boarding at Logan airport was horrendous. The gate attendants didn't provide the same quality of attention and information that the inflight crew did."

Contras: "Entertainment system didnt work for many people on the flight"

Prós: "Entertainment and food were good."

Prós: "Service"
Contras: "The seats were too close together."

Prós: "Afterall I did get rice iso pasta."
Contras: "Cold. My chair was bumped because us was just a little bit broader in the gangway than the other chairs. (54c) There is no possebility fot ordering foid for me: diet is without grains at all and without sugar at all."

Prós: "The service was great and it was fast. Nothing super special about the airline"

Prós: "None"
Contras: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Prós: "Attendants were extremely helpful as I needed assistance to, and from Munich to Miami."
Contras: "Too long flight time. I left booking up to someone else so not fault of airline."

Prós: "I like to fly LH on the BOS to FRA route as they are the only carrier to fly this route nonstop. Usually the service is quite good. The crew is attentive, offers water or juice repeatedly, gives you a warm moist handcloth before the mealservice to clean your hands. Check-in in FRa can be tedious becaiuse of long lines."
Contras: "LH experienced several strikes in the last two years or so. Once I had to stay an extra day, this time I had to cut a family visit a day short. While they handled the rebooking in both cases quite efficiently, not everyone might have the flexibility to change days so easily. It is also disappointing when one has to give up on a planned activity to make it back home on time. Movie selection could be updated and I miss having an actual newspaper or magazine to read on the long flight. Will have to pack my own oin the future."

Contras: "Flight was canceled with no prior notice and I am requesting a refund."

Contras: "Flight delay"

Prós: "The crew made this flight in my experience. The crew was very professional and quick to respond."
Contras: "The late boarding due to technical and mechanical problems at the airport Lufthansa gate."

Prós: "Most of all."
Contras: "The headphone connection method. It is difficult to replace the headphone w/ your own because the connector is located deep in the headphone compartment and you cannot see it in easily. As far as you use the built-in headphones, no problem."

Contras: "The flight was canceled because of terrible engine maintenance problem. After leaving the aeroplane no information or structured assistance was given. If I did not have roaming and would have called to re route I would have been possibly stranded in Berlin TEGEL for more than a day."

Contras: "seats are a bit crammed on the plane in Economy"