Baixa temporada |
maio | Melhor época para evitar as multidões, com uma queda média de 3% no preço. |
---|---|---|
Alta temporada |
janeiro | Época mais popular para voar, com um aumento médio de 9% no preço. |
Preço médio ida e volta |
R$ 8.617 | (preço médio das últimas 2 semanas) |
Boa oferta ida e volta |
R$ 1.074 | ou menos |
Boa oferta só ida |
R$ 768 | ou menos |
A passagem aérea mais barata para Tóquio saindodo Brasil nas últimas 72 horas custava R$ 2.401 (só ida) e R$ 3.521 (ida e volta) na rota de São Paulo para Tóquio. A rota mais popular é de São Paulo para Tóquio e a passagem mais barata encontrada nesta rota nas últimas 72 horas custava R$ 3.521 (ida e volta).
Tóquio conta com 2 aeroportos principais. Tóquio Haneda (15 quilômetros) é o mais próximo do centro de Tóquio e Aeroporto de Tóquio-Narita fica a 56 quilômetros do centro. Veja no mapa.
As empresas são: Delta, Iberia, British Airlines, Air China, Turkish Airlines, American Airlines, LATAM, Ethiopian Airlines, All Nippon Airlines e United Airlines. Não há voos diretos. Os voos são sempre com uma ou duas escalas, sendo que geralmente as aeronaves fazem conexão em Seul, Hong Kong, Miami, Los Angeles, Nova York e Chicago.
Para sair do aeroporto a escolha do transporte vai depender muito do local em que o viajante optou se hospedar. Dentro do aeroporto existem duas estações de trem, entre o nível B1 dos terminais 1 e 2 e o terceiro piso do terminal internacional. As viagens podem demorar de 17 a 90 minutos, dependendo do local de desembarque. Os viajantes também podem optar pelo Monorail, um trem que passa por cima das estradas e é diferente dos trens convencionais.
Sim. No subsolo abaixo do estacionamento do Terminal 2 ficam quartos compactos para locação (hotel cápsula), geralmente usados para quem terá de esperar algumas horas até o voo ou chegaram muito cansados de uma longa viagem. Muito próximos do aeroporto também há outros hotéis convencionais, com comodidades que incluem piscina, wi-fi gratuito e sala de conferências.
Restrições de entrada
O Japão permite a entrada de estrangeiros que precisam se mudar para o Japão para estudar, trabalhar ou se juntar à família, sujeito aos requisitos de visto necessários. Também é permitida a entrada de estrangeiros em visita de negócios a curto prazo, desde que tenham visto. No entanto, o número de pessoas permitidas para entrar no Japão de acordo com essas regras será restrito, com prioridade para aqueles que se mudam para o Japão.
A partir de 24 de dezembro, o Japão restringiu a chegada de viajantes do Reino Unido.
A partir de 1º de novembro, todos os estrangeiros com o status de residência com uma autorização de reentrada válida não são obrigados a obter “a Carta de Confirmação de Envio da Documentação Requerida para Reentrada no Japão” ou “Recibo de Solicitação de Reentrada" ao retornar ao Japão de países designados como uma área sujeita à negação de permissão para entrar no Japão.
O Japão restringiu a entrada de viajantes que estiveram ou transitaram pelo Afeganistão, Albânia, Argélia, Andorra, Antígua e Barbuda, Argentina, Armênia, Áustria, Azerbaijão, Bahamas, Bahrein, Bangladesh, Barbados, Bielo-Rússia, Bélgica, Belize, Butão, Bolívia, Bósnia e Herzegovina, Botswana, Brasil, Bulgária, Camarões, Canadá, Cabo Verde, África Central, Chile, Comores, República Democrática do Congo, Colômbia, Costa Rica, Cote d'Ivoire, Croácia, Cuba, Chipre, Tcheca, Dinamarca, Djibouti, Dominica, Rep. Dominicana, Equador, Egito, El Salvador, Guiné Equatorial, Estônia, Eswatini (Suazilândia), Etiópia, Finlândia, França, Gabão, Gâmbia, Geórgia, Alemanha, Gana, Grécia, Granada, Guatemala, Guiné , Guiné-Bissau, Guiana, Haiti, Honduras, Hungria, Islândia, Índia, Indonésia, Irã, Iraque, Irlanda, Israel, Itália, Jamaica, Jordânia, Cazaquistão, Quênia, Kosovo, Kuwait, Quirguistão, Letônia, Líbano, Lesoto, Libéria , Líbia, Liechtenstein, Lituânia, Luxemburgo, Madagascar, Malaui, Malásia, Mal mergulhos, Malta, Mauritânia, Maurício, México, Moldávia, Mônaco, Montenegro, Marrocos, Mianmar, Namíbia, Nepal, Holanda, Nicarágua, Nigéria, Macedônia do Norte, Noruega, Omã, Paquistão, Palestina, Panamá, Paraguai, Peru, Filipinas, Polônia , Portugal, Qatar, República do Congo, Romênia, Rússia, Ruanda, San Marino, São Tomé e Príncipe, Arábia Saudita, Senegal, Sérvia, Serra Leoa, Eslováquia, Eslovênia, Somália, África do Sul, Sudão do Sul, Espanha, São Cristóvão e Nevis, São Vicente e Granadinas, Sudão, Suriname, Suécia, Suíça, Tajiquistão, Trinidad e Tobago, Tunísia, Turquia, Ucrânia, Emirados Árabes Unidos, Reino Unido, Uruguai, EUA, Uzbequistão, Cidade do Vaticano, Venezuela, Zâmbia e Zimbábue no últimos 14 dias.
Residentes do Japão com status de “Residente Permanente”, “Cônjuge ou Filho de Cidadão Japonês”, “Cônjuge ou Filho de Residente Permanente” ou “Residente de Longo Prazo” que partiram do Japão com Permissão de Reentrada até 2 de abril de 2020 podem voltar a entrar no país, mesmo que tenham estado em um dos países acima. A partir de 1º de setembro, esses viajantes também precisarão se inscrever na embaixada ou consulado japonês mais próximo para receber uma “Carta de confirmação de reentrada” e podem precisar fornecer um resultado de teste PCR na chegada. Verifique as recomendações do governo japonês sobre esse processo no site do Ministério das Relações Exteriores.
Cidadãos da China com passaportes emitidos na província de Hubei ou na província de Zhejiang não podem entrar no país, a menos que possam provar que não estiveram nessas províncias nos últimos 14 dias.
Os viajantes que estavam no navio de cruzeiro ‘Westerdam’ não podem entrar no país, a menos que sejam cidadãos japoneses.
Cidadãos japoneses, seus cônjuges e filhos que possam apresentar prova, viajantes com Autorizações de Residência Permanente Especial com autorizações de reentrada de um oficial de imigração regional e militares dos EUA ainda podem entrar no país.
Os viajantes e tripulantes de companhias aéreas que estiveram em qualquer um dos países listados até agora nos últimos 14 dias devem enviar um questionário de quarentena e passar por um teste PCR na chegada.
Regras especiais se aplicam a tripulantes de companhias aéreas que entram no Japão. Os membros da tripulação devem enviar questionários de quarentena e declarações de “Plano de estadia no Japão”. As tripulações devem seguir as instruções fornecidas no documento de quarentena "Aviso: Para tripulações embarcando em veículos de áreas sujeitas a quarentena reforçada." As companhias aéreas devem providenciar veículos fretados (em oposição ao transporte público) para transportar as tripulações entre o aeroporto e o hotel, e garantir que as tripulações cumpram as outras regras durante sua estada no Japão.
A isenção de visto para viajantes de muitos países foi suspensa e os vistos de alguns países foram invalidados. Para obter mais informações, clique aqui.
Requisitos de entrada
Todos os viajantes, incluindo cidadãos japoneses, devem apresentar um resultado negativo do teste PCR para COVID-19 emitido até 72 horas do horário de partida do voo.
Cidadãos e residentes japoneses também devem assinar e enviar um Juramento por escrito ao entrar no Japão.
Residentes no Japão com autorização de reentrada devem ter um atestado médico com resultado negativo no teste do Coronavírus (COVID-19). O certificado deve ser em inglês e o teste deve ter sido feito no máximo 72 horas antes da partida e o método de coleta de amostra deve ser 'swab nasofaríngeo' ou 'saliva'. Verifique as recomendações do governo japonês sobre esse processo no site do Ministério das Relações Exteriores.
Requisitos de quarentena
Os viajantes japoneses e residentes que chegam do Reino Unido ou da África do Sul estão sujeitos a um auto-isolamento de 3 dias em um local designado pelo chefe da estação de quarentena. No terceiro dia, eles devem fazer o teste COVID-19 novamente. Se o teste for negativo, eles poderão continuar com o auto-isolamento de 14 dias conforme estabelecido abaixo. Além disso, eles devem se comprometer a manter as informações de localização e instalar um aplicativo de confirmação de contato COVID-19 (COCOA) ao entrar no Japão. Todos os viajantes que entram no Japão, incluindo cidadãos japoneses, residentes e cidadãos com dupla nacionalidade, devem fazer um teste PCR no aeroporto e se isolar por 14 dias em um local designado (como um hotel ou residência própria). Em alguns casos, os viajantes podem ser solicitados a entrar em quarentena nas instalações do aeroporto até que os resultados dos testes retornem. Durante o período de quarentena de 14 dias, os viajantes não estão autorizados a usar qualquer forma de transporte público, incluindo táxis, trens e voos domésticos.
Regras de trânsito
Os viajantes em trânsito por Tóquio (NRT) devem transitar no mesmo dia do calendário.
JP: Atualmente há 33 casos ativos de COVID-19 diagnosticados e 20 mortes até 27 fev 2021
Consulte nossa página de restrições de viagem devido ao coronavírus (COVID-19) para obter mais informações sobre restrições em todo o mundo.
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a internet para encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos para Tóquio.
A ferramenta de previsão de preços de voos do KAYAK utiliza dados históricos para determinar a probabilidade do preço de um voo para Tóquio mudar dentro de sete dias. Assim, os viajantes podem saber se devem esperar ou reservar agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para Tóquio com uma companhia aérea e voltar com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar para Tóquio até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe convêm.
Pontuações baseadas em avaliações de usuários do KAYAK
Contras: "Breakfast could have been better"
Prós: "My seat"
Contras: "Time check in maybe earlier."
Prós: "Tv audio didn’t work. They forgot to movie me to another seat. I paid for Wi-Fi and it didn’t work with Netflix or hbo go. Luggage was lost too"
Contras: "Entertaining in English"
Prós: "Complementary sake and great rice cracker snacks."
Contras: "Come around more often to collect trash."
Prós: "Everything was great"
Contras: "Lower the price"
Prós: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."
Prós: "Everything"
Prós: "The staff are really nice helpful and respectful."
Contras: "I dont l8ke the restrooms, they shoukd be always be cleaned most of the times. No cup noodles."
Prós: "even though middle seat, there was enough leg room to rest comfortably."
Prós: "none"
Contras: "very poor communication of information"
Prós: "They were every where all the time! No sitting around in the back like most airlines. Movies Hallie and many first run and Oscar nominated."
Prós: "Polite friendly and attentive Staff. From checking in to inflight."
Contras: "No complaints! Not even one!"
Prós: "Excellent and original Japanese meals"
Contras: "Everything was great!"
Prós: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Contras: "Entertainment system went down but the staff fixed it."
Contras: "I wasn't able to pre-select my seat."
Prós: "The legroom is comfortable for a tall person."
Prós: "Very nice airplane with new technology"
Contras: "Nothing"
Prós: "Movie choices"
Contras: "Too small, too hot. Not enough air conditioning. China air was better. Only one meal choice. No choice for vegetarians or allergies. Didn't warn about the rain, stairs were slippery"
Contras: "Airplan so old and ac not work super hot."
Contras: "Didn't get to go. Thanks for selling me worthless insurance."
Prós: "cost performance"
Contras: "non-flat seat"
Prós: "The flights were generally ok. Flying coach.."
Contras: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."
Prós: "Great staff and washlet toilets on board."
Contras: "I ended boarding last not one of the first as other airlines."
Prós: "Last minute accommodation for Muslim meal was awesome!"
Contras: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Contras: "being moved"
Prós: "Once I made it through the long line at check in everything went very well. Check in was a bit of a nightmare since Air Busan is shared with Asiana Airlines."
Contras: "I had to stand in line at both Asiana and Air Busan to check in. Made checking in a lot longer than normal."
Prós: "Always on time!"
Contras: "Everything is perfect."
Prós: "The bathroom is super clean."
Contras: "Maybe you can make some alterations with your meal offerings."
Prós: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Prós: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Contras: "2nd meal, some sort of a rice seafood mixture"
Contras: "nothing"
Prós: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
Prós: "on time"
Contras: "none"
Contras: "We couldn't land in Narita due to bad weather, so we did emergency landing to Haneda to refuel and go back to Narita. But after we got off in Narita, the immigration is chaos. Nobody arranging it and people just going wild, nobody knows where the line should begin. We spent 2 hours plus in the imigration line. So from the scheduled time to arrive at Tokyo 5pm, we get to our Hotel at 2am. Good job Narita airport!"
Prós: "Foods are good, crews are good."
Prós: "A sense of quiet efficiency. On time and courteous."
Contras: "N/A"
Contras: "Very slow boarding process in Itami"
Contras: "Great"
Prós: "There was a huge check-in line but it went quickly because they had 8-10 ticket agents with luggage 'helpers' for the agents. Of course there was a problem with my reservation that they had never seen before which manifested itself by them not being able to print my boarding pass. They called Tokyo and were told that they had never seen my problem before either. Anyway, the ticketing supervisor stayed with me for 45 minutes until they could over come the problem. I would be a rich man if I had a nickel for every 'So-sorry' I got that day."
Contras: "Air temperature was super hot and uncomfortable."
Prós: "I was treated like an important customer. Many airlines do not do this."
Prós: "Just okay."
Contras: "Som studies need more experience to customers"
Contras: "Boarding was not done by numbers or range of numbers."
Prós: "Very comfortable with delicious meal!!"
Prós: "Everything"
Contras: "Food options were very similar. And the pre-made meals are hit or miss"
Prós: "The seating was very uncomfortable and cramped I"
Contras: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Contras: "Delayed by 1 hout"
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Prós: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."
Prós: "Great service & very comfortable lie flat business class seat for this red eye flight."
Contras: "Thank for everything it is excellent"
Contras: "Lights did not work, so diner was guessing whats was in the tray"
Prós: "Was the crew amazing and nice"
Prós: "Everything"
Contras: "Nothing"
Prós: "The service was super and the food was delicious even the seats are very comfortable"
Contras: "Everything was super"
Prós: "food ok, economy seats not too bad"
Contras: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."
Prós: "Servico espetacular"
Prós: "Super comfy seat and entertainment, plus staff super nice"
Contras: "Too long on boarding"
Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Prós: "Nice airplane, great crew."
Contras: "Beef stroganoff was terrible"
Prós: "Confort"
Contras: "Same as above."
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Prós: "The staff is friendly .. and polite .. yhe explain well the rules and safety . They listen to costumer.. they make amends and or do what they can do to provide good and quality service"
Contras: "There is nothing in particular .. but i woud suggest .. more good food."
Prós: "everything"
Contras: "nothing"
Prós: "I liked how kind and attentive the staff were."
Contras: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"
Prós: "Cabin was very nice with modern equipment and food and refreshments were provided frequently. Entertainment options were great too. Cabin crew were very pleasant."
Contras: "Connecting flight from Philadelphia to Doha was delayed by 5 hours due to some technical errors. By the time we arrived in Doha, there were no more planes heading to Manila. We did get booked a free night's stay in a hotel in Doha along with transport to the airport"
Contras: "Extremely small leg pitch"
Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Prós: "Good legroom, friendly crew."
Prós: "Everything from courtesy, to very good food, and a clean flight."
Contras: "Noothing"
Prós: "The Plane was good but not updated with new data"
Contras: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
Prós: "The plane is very comfortable and the staff are friendly"
Contras: "Nothing"
Prós: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Contras: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Prós: "best airline food ever"
Contras: "for an international carrier, leg room is horribly cramped. singapore airlines and qantas offer better leg room in their economy class seats."
Prós: "Good entertainment choices"
Contras: "One of the rudest check-in staff I have ever dealt with"
Prós: "Boarding, the welcome on board, the food choice and quality were all excellent. The seat was comfortable and I got a few hours sleep. The entertainment screen was big and clear, and the choice of films was good."
Contras: "The choice of films and tv programmes, was good, but before watching each one i chose, I had to endure a couple off minutes of an advert- the same one every time."
Prós: "Everything"
Contras: "Entertainment - screens are not user friendly and bad visibility in day light"
Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"
Prós: "Could have done without the awful sexist ads they play on in flight entertainment."
Prós: "In-flight entertainment is excellent. Some of the grew also excellent. Had excellent seat 68d. Lots of leg room. Aircraft looked brand new."
Contras: "6 hour delay with no explanation. No apology. Stuck in transit with nothing to do. Not impressed at all. Boarding also delayed. Food on this flight was very poor."
Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."
Prós: "Good legroom with respect to others airlines.. the plane is clean.. multiple bathroom so no long waits Dinner was tasty.. however the breakfast was not."
Contras: "Cheap headphones will not isolate sound from airplane engine for such an expensive entertainment"
Prós: "Again on time and effortless boarding made the overall experience a good one."
Contras: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."
Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."
Prós: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Contras: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."
Prós: "It was a short flight, so no problems"
Prós: "Qatar Airways Is Fantastic Service"
Contras: "Service and Food Selection"
Prós: "Entertainment"
Contras: "Food"
Prós: "Nada"
Contras: "Desmarcaram o voo na hora e nos deixaram atirados no aeroporto por 12h em filas intermináveis, sem ninguém para explicar nada, sem comer nada, sem nenhuma consideração com ninguém! A pior viagem da minha vida! Qatar Airways é um lixo!"
Prós: "The food you serve is good! We also appreciated the little gray packs of toothbrush, toothpaste, socks, etc. that you shared. The staff is very professional, and we enjoyed our flight,. We enjoyed the "quiet room" in the airport."
Contras: "I had a little trouble with the dvd monitor."
Prós: "The crew were friendly, helpful, and attentive. I'd love to fly with them all the time"
Contras: "The business class seat felt a bit claustrophobic when in lie flat mode"
Prós: "Nothing"
Contras: "Time schedule Better customer services"
Prós: "sidefini landig, merci."
Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"
Prós: "Nice folks"
Contras: "Economy is not very comfortable and still expensive. Espescially when the person in front lowers their seat."
Prós: "Great service in 1st class"
Contras: "All good"
Contras: "You could have had my luggage arrive. Now I don’t know where it is"
Contras: "Punctuality"
Prós: "The expedited transfer from late flight out of Rome was an amazingly efficint process, much appreciated. Was very stressed when I thought I could not make the transfer, but Swissair really had it covered. My compliments"
Prós: "Everything aside from the food and cabin atmosphere."
Contras: "Food and cabin atmosphere. The cabin felt very stuffy and warm."
Prós: "Crew good"
Contras: "Baggage small bag forced to check"
Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"
Prós: "Service god"
Contras: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"
Prós: "Service on Swiss Air is great!"
Contras: "No TSA checkin at Newark."
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"
Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"
Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"
Prós: "The crew for the most part were courteous."
Contras: "1. The economy seats were extremely uncomfortable and tight, unlike other Int’l flights we have been on, ie, Virgin and British Airlines 2.Food was the worst we have ever had on an Int’l Flt. 3. Main meal selection ran out. Staff said there was nothing they could fo. 4. Our suitcase arrived really beat up. It looked like it was dragged along the tarmac. There were several large rips. To make it worse, this was the first trip we have used the suitcase."
Contras: "Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight"
Prós: "Everything went smooth. Very friendly, and felt warmly welcomed."
Contras: "A bit of long lines especially with the 2nd security point in Zurich."
Prós: "Great airline overall!"
Contras: "No leg room due to the airplane box under the seat in front of me. Very difficult to straighten legs out, difficult to get comfortable."
Prós: "Everything went smoothly on the rebooked flight the next day through Vienna to Newark USA. The flight on Austrian airlines was quite comfortable, good food and entertainment for the long flight. Boarding and deboarding all very smooth. Very helpful SWISS staff helped locate our luggage when we missed connecting flight the previous day."
Contras: "Thunderstorm at Zurich caused delay of our flight into Zurich, and we missed original connecting flight to USA. Many other travelers affected and there were no other flights that day. One wonders if they could have held the flight for one hour or so to allow everyone to make the flight. There was a huge line, 2-3 hours of waiting, at SWISS transfer desk to rebook. It took another 2 hours to locate our luggage. I believe SWISS were required by EU regs to provide overnight accommodations and meals. But the hotel was 30+ km from the airport and we were not confident we would have transport in the morning to make our rebooked flight. Because we could not take the chance already being delayed by a day, we booked an airport hotel at our own expense. Overall experience of the missed connection was negative based on the airline's (SWISS) procedures, but the individual SWISS staff helping us were all helpful and made extra effort to accommodate."
Prós: "Everything, but the lack of entertainment, and the seats I bought were separated."
Contras: "The lack of entertainment, and the seats I bought were separated."
Prós: "Swiss Air is great."
Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"
Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."
Contras: "I was sitting on seat # 25 A : The distance between the seats in rows # 24 and # 25 was about 6 Inches less than between the other seat rows in front of us and across the isle thus making it VERY uncomfortable when the seat in front was in the sleeping condition. Peter M. Endriss"
Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."
Prós: "On time and standard service."
Prós: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."
Prós: "Crew was nice."
Contras: "Cabin is old and needs updating. For the cost of the ticket, I expected better entertainment, more room, and better food."
Contras: "I have just had the most unpleasant experience with Swiss Air and feel that anyone on FB should be very careful when dealing with this airline. I am a Gold Member of Star Alliance for more than 20 years and have flown dozens of times on Swiss and would expect courtesy and consideration in return for my loyalty to their airline. Their flight from Hong Kong to Zurich leaves at 00:15. I mistakenly booked this for Nov 9th instead of the intended late evening of the 9th which then turns out to be Nov 10th. When I discovered my error, I called Swiss at least six times to explain my error and ask if my son could stand by for the same flight on the 10th or even apply the amount to rebook the same flight the next day. ZERO flexibility or consideration. Missed flight, lose entire value. Start from scratch. Astonished that an airline that claims to be serving their customers would treat me this way. I travel through Europe at least 6-10 times a year from Asia. I will now route through Frankfurt, Munich, Paris, London, Vienna, Instanbul or even Moscow before ever going through Zurich again. I encourage anyone making travel plans to be very careful when considering flights with Swiss Airlines. Perhaps this treatment of a loyal customer explains why they went through bankruptcy already once."
Prós: "Staff"
Contras: "Seats and handling of luggage"
Prós: "Swiss being swiss, great service and food was quite nice."
Contras: "Airplane felt old, entertainment system is small and outdated."
Contras: "The seats in economy were unbearable for anyone of normal size, as I am. It is not possible to sit in even bare comfort in them. Obviously I'll have to find another airline or factor a size upgrade into the price"
Prós: "Easy, on-time and courteous"
Prós: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."
Prós: "staff were very helpful"
Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"
Contras: "Delayed"
Prós: "Great flight, happy to have service from Zurich to Nis."
Prós: "The price, the timing, friendly yet professional staff & crew"
Contras: "Seats are way too close together for comfort."
Prós: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Contras: "It was delayed a little."
Prós: "Even though the flight felt like forever, the cabin crew did such a wonderful job at making us all feel comfortable. The food selection was great and the fact that the staff was approachable was also a great plus. Will definitely fly again using Swiss air. Thank you"
Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"
Prós: "Loved the cute attendant we had on flight :)"
Contras: "Old TV screen and remote"
Prós: "Nice flight attendants. Clean planes."
Contras: "Seat pitch too small-no room. Food was not good. Outdated entertainment movies"
Prós: "My wife got travel sickness and the crew was very very nice to help her out by offering her a place to lie down and other offerings"
Prós: "the captain was great"
Contras: "our flight attendant was impatient and bossy two days after the flight, my husband had to be taken to the emergency room - diagnosed with pulmonary embolism SWISS MUST DO A WAY BETTER JOB CALLING ATTENTION TO REGULAR EXERCISE ON THE PLANE!!"
Prós: "The flight was excellent, and the team worked very well."
Prós: "Assento e refeição"
Contras: "Atraso"
Prós: "Tea"
Contras: "Food and service"
Prós: "The flight from Dubai landed late in Istanbul. TK had someone there to escort the business class passengers through security to make sure we made our connection."
Contras: "The temperature on the flight to NY from IST was a bit too cold."
Prós: "Voo rápido e tranquilo"
Prós: "Nothing"
Contras: "Food"
Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."
Contras: "Nada"
Prós: "Good movies"
Contras: "Lack of drinks offerdd"
Contras: "Connection flight from plane to the gate,seats need to be updated"
Contras: "To long of a flight"
Contras: "Nao permite reserva de assentos nem no checkin online"
Prós: "Food, entertainment"
Contras: "Terrible check-in (30min waiting), boarding was uncoordinated, and the cabin was probably 30 degrees!"
Contras: "Atrasso, comida ruim"
Contras: "Poderia ter melhores filmes, de resto nota 10"
Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."
Prós: "Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful."
Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"
Prós: "everything was perfect"
Prós: "The seats were comfortable and the staff at the gate were nice."
Contras: "The crew for the first 9 hour flight was horrendous. They were quite unfriendly. I was in the dead middle of the plane, row 40, but we got our did last and there was no choice left. It was more like the crew forcing the food on us. The crew also was extremely bad about picking up after the meal. There were people walking around to throw away their food."
Prós: "The food was great and the onboard amenities were fantastic!! Would definitely recommend to anyone!"
Prós: "again crue was best"
Contras: "boarding gate was Mile away , you need Taxi to get there, whats wrong"
Prós: "Food and staff were good."
Contras: "The seats were tight when the person in front leaned all the way back. His or her head was practically in my lap forcing me to lean back, to the annoyance of the person behind me. All was fine after the meal when everyone leaned back."
Contras: "They are telling me because I booked with Kayak through PriceLine or vice versa they will not give me any hotel for my 14 hours lay over."
Prós: "Very uncomfortable seat. Very narrow walk way to lavatory."
Prós: "The staff!"
Contras: "The turbulence lol"
Contras: "The flight was delayed for 47 minutes and the boarding was a mess because they changed the plane at the last minute and everybody's seats were mixed. Then it was understood that there's over booking on the flight then they again lost time for searching for volunteers to drop their flight and take a further flight."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."
Prós: "Pleasant staff and good food and great movie selection"
Contras: "A330 is a flying sardine can."
Prós: "Entertainment was good."
Contras: "Crew could be nicer and smile more often to the passenger."
Prós: "amazing !"
Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"
Prós: "We boarded on time, very well run, the food was great, great movie choice"
Contras: "The seats could use upgrading. I've flown aturkish quite a bit. Some planes have comfy seats, some are very still"
Prós: "the crew in turkish airlines is always nice and courteous. the food was very tasty. i LOVE the little bag with slippers, socks and tooth brush and paste and other amenities."
Contras: "i got lucky and had multiple seats to myself, and it was still tight. i can imagine if i had only one seat i would be in a lot of pain coming off the flight. the bathrooms are very tight too,"
Contras: "the delay in the departure"
Prós: "Boarding was on time, the crew was helpful."
Contras: "The entertaintment screen at my seat wasn't able to play videos. The comfort would be excellent if there would be a foot support."
Contras: "It didn't happen and I wasn't notified"
Prós: "Good service, good food!! I will use Turkish air again."
Prós: "The entertainment choices, including live sports, were excellent."
Contras: "The boarding was chaotic, and we sat on the tarmac for over an hour."
Prós: "Same as above"
Contras: "Same as above"
Prós: "Great service overall"
Contras: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Prós: "Onboard service was good. Ben Gurion airport services were excellent."
Contras: "Departure was late by an hour which made me miss my connection. Because of this: I had to purchase a visa @$70 US Airport service in Istanbul was very bad. It took 2 hours before anyone would actually help me to organize my next flight to Milan. By the time I arrived in Milan, my family had left worried sick not knowing what happened to me. I then had to find a bus to take me to Lugano, another 25 Euros, and not to mention all the stress to me and my family. I then decided not to put myself through the same situation on my way back to Tel Aviv and purchased new ticket with another Airline company. Overall, the whole experience was a nightmare."
Prós: "Very helpful and respectfull crew"
Contras: "Boarding started 20 mins after the designated time"
Contras: "Excellent"
Prós: "The one episode of Modern Family from the one of the old seasons"
Contras: "The fact that it took 4 (in 4 hours) attempts and a request to fill out a complaint form that got the staff to switch the air back on on a flight to AFRICA!!! I was about to undress myself to stop sweating!! Seats are uncomfortable and TV selection outdated."
Prós: "Free food, free check in baggage, free drinks, great and courteous service. Plus the plane arrived a head of time."
Contras: "Seating could of been roomier."
Prós: "Crew was courteous and helpful. In flight entertainment was great, wide selection of movies and games to keep people occupied."
Contras: "Seats can be bit squeezy and uncomfortable, wifi onboard only for business class. Food need to have more variety."
Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"
Contras: "Conforto"
Prós: "Getting to know the crew who served me in delta one was great! Food service was done pretty quickly and good snacks available."
Contras: "O espaço entre as poltronas"
Prós: "Da tripulação e entretenimento"
Contras: "Conforto. Espaço entre os bancos muito pequeno em todos os sentidos. Comida. Nada incluso em mais de 4 horas de voo , apenas snacks e no horário de almoço."
Prós: "A tripulação super atenciosa e disposta a ajudar"
Contras: "Aeronave muito pequena e desconfortável"
Prós: "of everything."
Contras: "travel time ...ahahah ...."
Prós: "Foi tudo ótimo, atendimento, embarque rápido, entretenimento, comida boa."
Contras: "Só para dormir e sempre desconfortável."
Contras: "Great flight"
Prós: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Contras: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."
Contras: "Meu voo atrasou e acabei perdendo a minha conexão."
Prós: "Comida e entretenimento."
Contras: "Conforto. Pouco espaço para as pernas, voos domésticos são mais confortáveis do que esse voo internacional."
Prós: "As refeições, entretenimento e cordialidade"
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal"
Prós: "A comida, o entretenimento, pontualidade."
Contras: "Oferecer algum petisco durante o período enre refeições, savemis que tem a opção, nas echato ficar pedindo. A poltrona podera reclinar mais um pouquinho, mas é normal."
Contras: "My first flight (leaving very early in the morning from Burlington VT was delayed several hours because a ground crew member forgot to put the heater on the plane the night before. Because of this delay I missed my connection and instead of arriving in San Fran at 10am, I arrived at 6pm and missed the whole first day of my trip and was exhausted cause I got up at 3am to get to the airport to a frozen plane that was not ready to fly for a few hours during which I could’ve stayed in bed."
Prós: "The staff was very nice and helpful with prechecking my bag at the gate."
Contras: "Food / snack choices are unhealthy and limited. The cabin was not clean when I got to my seat. There was trash in my pocket and crumbs on the ground."
Contras: "We left Salt Lake City so late that I missed all my train connections and ruined my plans."
Prós: "Nice short flight, crew was nice."
Prós: "Great crew serving God beverages and meals. The was a variety of Entertainment from which to choose."
Prós: "There is Nothing that like"
Contras: "If you allowed me to get in this flight everything would've been fine.?"
Prós: "The crew was really nice! They were very energetic!"
Contras: "I am not blaming the airline, but the Salt Lake Airport. Everything was slow and everything was delayed! The airport staff was friendly, but airport management needs be prepared and perform better. Compared to other airport, there was not that many people flying, and still there processing issues."
Prós: "avião antigo mas confortável. serviço de jantar razoável."
Contras: "embarque confuso. a Delta resolveu me separar da minha esposa, em um voo de 10 horas, colocando-nos em assentos “separados” pelo corredor SEM RESPEITAR A ESCOLHA PREVIA DE ASSENTOS."
Prós: "embarque rápido. avião moderno."
Contras: "Atraso de mais se 6h."
Prós: "Filmes"
Contras: "Poltronas, conforto... um verdadeiro pesadelo, não dá pra descansar ou dormir."
Prós: "Embarque no horario"
Contras: "Comodidade"
Prós: "The crew was amazing and the food was good - the only bummer was that since we were in the second to the last row of the plane we had no choices left for supper."
Prós: "Da rapidez o voo de Vancouver a Seattle durou 35 minutos..."
Contras: "Ter um avião mais confortável. Esse era péssimo minha cadeira estava com o braço esquerdo quebrado... Não reclinava a cadeira... Uma lástima!!!"
Contras: "Embarque foi sendo adiado de meia em meia hora, sem previsão real de quando iríamos embarcar. No final, o voo acabou sendo adiado em 3 horas."
Contras: "Tripulação pouco cordial. Comida regular. Café da manhã bem medíocre. Assentos muito desconfortáveis e apertados. Sistema de entretenimento travando continuamente."
Contras: "Crazy rough, fast landing but not boring!!!"
Contras: "Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced."
Prós: "The crew was amazing my daughter is still talking about how nice they were to her."
Contras: "Nothing at all!"
Prós: "Sinceramente, nada de positivo que tenha se destacado"
Contras: "O tripulante ficou falando mal do Brasil para mim quando chegamos, o café da manhã foi uma piada."
Contras: "Foi um pesadelo. A Delta jogava a culpa na Gol que jogava para a Decolar. Isto de meia noite até as 3 da manhã no aeroporto do Galeão. Só consegui ser realocada em outro vôo da Gol para os Estados Unidos no dia seguinte, Tive que sair do aeroporto SantosDumond no Rio para Brasília em 19/dez à noite para só pegar outro voo no dia 20//dez pela manhã. Todas as despesas de hotel, alimentação e transporte em Brasília foram custeadas por mim. Não recomendo comprar passagens internacionais pela Decolar.com. Principalmente se houver mais de uma cia aérea envolvida na mesma viagem"
Prós: "vôo aterrissou em W.DC 25 minutos antes do horário fixado pela companhia. Excelente"
Prós: "Atendimento do balcão no embarque, qualidade dos serviços de bordo e as malas terem chegando corretamente. Muita pontualidade de horário."
Prós: "That we landed an hour early."
Contras: "That the seats were so cramped."
Prós: "Free messaging during flight was REALLY nice!!! Smooth flight, early arrival, good coffee, variety of drinks, entertainment system worked very well and fast."
Contras: "Seat bottom cushion was not comfortable, also I think my seat was broken as any time I leaned forward it returned to upright position. Food was good but need more snack for a long haul flight. Needed more drink offers between meals."
Prós: "Delta - best airline"
Contras: "Airbus - entertainment systems never work."
Prós: "On time flight courteous service"
Contras: "Food"
Prós: "Voo saiu no horário e chegou 20 min antes do previsto"
Contras: "A falta de espaço e conforto acentua-se cada vez mais!!!"
Prós: "Tripulaçao de cabine jovem e atenciosa."
Contras: "Atraso de 1h na saída. Delta deve prover meios facilitados para rearranjar conexões perdidas, mesmo c outras companhias n parceiras."
Prós: "The longer leg space"
Contras: "Again, I can not understand why the airlines have to narrow the seats so much..."
Prós: "Easy boarding nice clean and spacious, I am tall so it is sometimes difficult to have enough space in aricraft. Staff was very nice, polite and helpfull during the long 12h flight, very nice job indeed!"
Prós: "Same exact comments as first flight"
Contras: "Not a complaint"
Prós: "Small plane and a short flight, so just snacks and wifi, which was expected and was just fine with us. Crew was great."
Contras: "Assentos tão estreitos que passageiros ficam ombro a ombro e pernas pressionadas pela poltrona da frente."
Prós: "Tripulação simpática"
Prós: "EXCELLENT, FRIENDLY, TIMELY, CORDIAL Service by Flight attendants!!"