Hotéis em Tóquio

Prós: Really comfortable bed and pillows! Customer service was incredible and welcoming.

Prós: It was wonderful in every way!

Contras: ——

Prós: Extremely clean, I liked the shower and the attention to detail.

Contras: Having to change elevators at level 28 to get to my room. Beds were too soft and not what I am used to.

Prós: The whole experience of staying at the Shangri-La hotel

Contras: Nothing

Prós: Friendly Stuff Diner in room is Very Good The Housekeeping was perfect

Prós: Good smiles of staff. Great location. Get me anywhere I want to go easily. Comfortable beds. I always like to stay in this hotel when I visit Tokyo, either for business or taking holidays.

Contras: Nothing I didn't like. I like all facilities it provide with. N/a.

Prós: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.

Contras:

Prós: Everything was fabulas. I loved everything about this hotel.

Contras: Was not enough variety of food on the menu

Prós: Breakfast did not have enough healthy options

Prós: Clean, great staff, GREAT concierge

Contras: In-room dining was limited after 1am

Prós: Location. Service.Room cleanliness. The bar.is spectacular. The concierge was very helpful for my 1st time in Japan..

Contras: Everything was good

Contras: The breakfast buffet should have more local seasonal fruits.

Prós: Neighborhood, staff, design, room & view

Prós: Positive : Very high level hotel . Kind staff , very clean and confortable , spa: a small nice jacuzzi 39 degree and swim poll 30 degree for both sex area , to man dry sauna with 2 relaxing pool -22 and 41 degree- women - i wasnt ...; perfect breakfast international and japanese ; lounge complete very good breakfast morning , 14-16 sweets and drinks and 17-19 good quality foods + drinks enough for a light dinner than till 22 only drinks;hotel situated between 31-36 floors have bar open till 2 am and nice restaurent for dinner and lunch .Fantastic wc automatic japonise style probably usual here . Automatic electric sistem to windows curtain . Heating noisy - air condition -

Contras: For a debt of 2050 euro they took from my account abusive 4100 euro hoping in 30 days to give back deposit 2050 euro.. For this reason i given them minimum rating - hotel must learn dont deceive guest and dont abuse by their cards - .

Prós: Staff super helpful and friendly and they speak English very well Great central location Luxurious amenities

Contras: Small rooms

Prós: Very friendly hotel staff; we received a voucher for a free drink in the restaurant on the 14th floor which has a stunning view of Tokyo. Large bathroom which is rather unusual for Tokyo.

Contras: The breakfast is a set menu (American, Continental or Japanese) which limits your choice. Its price is at the upper end (around 3,500 Yen per person). It was tasty but overpriced in my view.

Prós: Excellent staff, good amenities though the room is smaller than expected. A very enjoyable stay indeed.

Contras: One junior staff member gave us the wrong information about one restaurant reservation though there are 2 restaurants in the same name. We almost lost our guaranteed payment as the restaurant we went to had been closed since October !

Prós: Staff were excellent - professional, helpful, and friendly.

Contras: Rooms were quite small. While this is not unusual for Tokyo, even the upgrade rooms were only marginally larger, and were disappointing given the price.

Prós: Felt more expensive than it was Fantastic location and service

Contras: Noise from nearby trains ... but worth it for for gorgeous floor to ceiling windows overlooking classic urban Tokyo city view .

Prós: Friendly and helpful staff. The property is well located and is only a short stroll to the main Ginza shopping strip. Very clean and a practical designed room (for single/couple travellers) - big for Tokyo.

Contras: Nil

Prós: location

Contras: Breakfast and service in general was poor

Prós: Everything was great , maybe a little overpriced for what it is but nonetheless really good!

Contras: Nothing

Prós: Amazing view! Great location ! Modern and beautiful! It is a dream home away from home.

Contras: None

Prós: Near subway stations and Senso-ji

Contras: Small room. Doesn't have sign to lead you to the lobby.

Prós: Modern clean and tidy. Great location in Asakusa!

Contras: Spiked up price when I wanted to extend my stay.

Prós: Affordability and near to train station

Contras: Nothing

Prós: Very clean, very friendly staff, room seemed big compared to some other Tokyo hotels I've started in. If you opted to not have your room cleaned for a day they hayve you a 500 yen quo card which can be used at a lot of places including most convenience stores. Hotel is in the same building as some shops and restaurants. It's very close to a lot of shopping in Asakusa, including being right next door to a large Don Quixote. The downfall is Asakusa is at least 30 min train ride from most places, but they trains are do easy to use that isn't a big deal.

Prós: Clean, convenient, location, and restaurant

Contras: Room was small so we had to pay extra $30 a night to get a larger one

Prós: location is very good, good places are all around

Prós: Really good value for money, and good location as a travelling hub in tokyo!

Prós: I liked the buffet. Good western style selection.

Contras: The room floor seemed dusty.

Prós: Most everything, which is why we were return custom.

Contras: Hard to regulate sleeping temperature with a one heavy duvet. Alternating cold and sweating hot does not make a good night's sleep.

Prós: Excellent location,good breakfast

Contras: Small room

Prós: Location is very good. Sky tree is literally arm distance. Only 50 min to Narita by train directly, no change over needed. Overal, very good indeed!

Contras: The price was very high, but i understand we made reservation just few hours before arriving.

Prós: Very clean, large room, super market downstairs, many amenities. Train station a minute away. Wonderful

Contras: Far.. 2 trains from shinjuku, 40 mins from shibuya. The train station is less than a minute away, but still it is a train away from every where except Asakusa and of course the Skytree. We liked it because it is a quiet area

Prós: Very good.

Prós: It’s located next to Oshiage Station and has a super big supermarket just below. It’s a fantastic hotel. My family has always been booking this hotel over and over for 4years already. Very good for kids!

Prós: Location was great. Next to a metro stop that allowed direct Narita airport access and next to a large shopping mall and grocery store. Slightly disappointed that the hotel staff did not have basic English skills. Very disappointed in the lobby computers that timed out after 5 minutes and the Richmond hotel website. The website was very user unfriendly.

Contras: As this is a primary destination for US, Canadian, British, and Australian tourists the staff should have basic English speaking skills. The luggage transfer service was very lacking. It only delivered luggage to the airport at 4pm.

Prós: Wonderful Hotel, fantastic location and helpful staff.

Prós: Great location. Excellent staff. Beautiful rooms & bathroom. Stunning breakfast. Very helpful concierge services. Would definitely book again.

Contras: See above

Prós: Great staff very helpful and very friendly. Great location with amazing rooms. We ate at the downstairs teppanyaki restaurant two nights the food was delicious and the staff also very friendly and very happy. Would stay again. どうもありがとうございました

Prós: Unique character, old world charm, and in an unbeatable location for travelers, at Tokyo station.

Contras: The rooms are not especially large, but for a short stay or a solo traveler or couple it is perfectly fine.

Prós: Way overpriced. The hotel claimed a family of 4 could fit in 2 twin beds. For $850, I expect to not be pressed against a child and have my daughter have to sleep on the couch. The staff was not very understanding. We left a day a early.

Contras: Small beds.

Prós: The pleasant and efficient welcome. The room was very comfortable and clean. The location was ideal for our departure from Tokyo Station.

Prós: Loved the Hotel and location.

Contras: I put payment/deposit for Hotel on my travel card which tied up funds HOWEVER still waiting for credit to appear on my card 3 days later.

Prós: I only thought the photos did not give it justice! It was far better.

Contras: Nothing to speak of.All was absolutely perfect.

Prós: Great location (Mitano ku), Staff was extremely helpful to get us around and find a hospital quickly(English speaking) to get my daughter treated. Loved the breakfast at Ritz and the view from the room (Million $). Hospitality at best, thank you Ritz Carlton.

Contras: None

Prós: We thoroughly enjoyed every minute

Contras: Nothing

Prós: This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties!

Contras: What I didn't like was that we had to leave so soon...

Contras: i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.

Prós: Everything bar the room service offering.

Contras: The room service offering was poor especially considering the price. The standard of the food did not match the hotel overall appeal.

Prós: Excellent Facilities, superb location.

Prós: Great view of Tokyo tower. Convenient location. Excellent customer services.

Contras: Outdated facilities.

Prós: The Ritz Carlton Tokyo has a fantastic view of the city, and amazing staff and facilities. The room was amazing and the staff was incredibly helpful during our stay there. This is a great place to visit!

Prós: Breakfast buffet was excellent. Concierge service was exceptional and offered many options for family excursions. Their restaurant recommendations were perfect. Front desk personnel and even valet services were outstanding! True Ritz quality displayed here in Tokyo!

Prós: So happy that we got free upgrade to the president suit! That’s really big and great view to the tokyo tower and the whole view of Tokyo! We are so happy and enjoyable here!

Prós: Every thing

Prós: Great bar, spa, comfort rooms with space and great layout

Contras: All great

Prós: The best breakfast of any hotel I have stayed in the world. Overall the hotel far exceeded expectations.

Prós: Exceptional service and a very beautiful room, it felt like a little oasis in Tokyo! The complementary cocktail hour was a lovely touch and the grill tavern restaurant was delicious with an equally delicious wine list!

Prós: Beautiful rooms, views, service and lounge. Great location.

Contras: Breakfast was too expensive. You could eat a lot but for a normal appetite it was far too much.

Prós: The rooms are stylish, spacious and excellently appointed.

Contras: Not much to dislike. A little stiff, but O suppose that’s the look that they are after.

Prós: The snow aged steak was terrific!

Prós: We love the room, the view, and the downstairs minimart (lawson). Check in was fast (thank you Higashi.. Or Shiga.. Or other similar name I failed to remember. Who upgraded our room to the corner unit. Best view!! My daughter loves everything and request to stay here again everytime we come to Tokyo) Check out is even faster. Just call and drop your keys off in a box. Shuttle buses are very convenient. It a small shuttle bus so no luggage storage.

Contras: Nothing

Prós: The location for Disney was good, but not outstanding. This in most cases should have been compensated for by the free shuttle bus, except it wasn't (see the "didn't like" comments below). We were given a room "upgrade" on arrival, apparently, from a twin sunrise-view room on the top floor to a double corner room on the top floor. As far as I'm aware, we were still in the right place for the sunrise view (we weren't awake early enough, as the day starts and ends very early in Tokyo in November) but I don't consider a move from a twin to double to be an upgrade as my new wife is pregnant and honestly sleeping separately when possible was one of the highlights of the honeymoon for both of us!

Contras: Unfortunately, there were a lot of issues 1) Shuttle bus: They didn't mention the bus existing before we arrived, meaning we exhausted ourselves getting 5 bags (between one part-disabled man and one pregnant woman) from the nearest station - a 20 minute bus journey in traffic - to the hotel. The shuttle to and from Disney was excellent, but then when we left the hotel the problems in point 4 meant that we hit the one point in the day where the shuttle to the station apparently took an hour's break, so once again we had to brave the local bus service (as there is no Tokyo Metro station nearer than that station) 2) The pillows were uncomfortable (the mattress was OK) and I had to use a sofa cushion instead in the end 3) The bed was directly under the air conditioning. That meant either getting the room cool enough and suffering from terrible allergies (no HEPA filter, apparently?) or letting the room turn into a sauna thanks to having two adjacent walls that were almost totally made up of windows. The cleaners also turned the air-conditioning back to heating when they cleaned, and it took a while when we came back for the second night for us to realise why the room wasn't cooling down 4) It took over an hour, the morning we left, to arrange for our enormous suitcase to be couriered to the airport for our flight a week later. We'd managed to courier the bag from Kyoto to this hotel with no difficulties (the entire process took 5 minutes) so it drove us a little mad. 5) Because we pre-paid (I assume) no swipe was taken of my card at checkin - which I didn't really notice. Unfortunately, when we ate dinner at the hotel's restaurant on the second night, they refused to let me charge the food to the room but couldn't explain why (the staff do not speak English half as well as in any of the 5 other hotels we used over three weeks in three cities in Japan).

Prós: 1) Offer shuttle bus 2) Room is spacious 3) washing machine and dryers 4) convinient shop open 24 hours at ground floor

Contras: I wish there was a more affordable breakfast option but everything was great

Prós: Excellent views of the ocean and Tokyo Bay. Shuttle service to nearest subway station and Disneyland/DisneySea. 24 hrs convenience store at the ground floor.

Prós: Staff professional, spacious room, intensive care

Contras: Nothing

Prós: It was a very clean room with a great view. The shuttle to aand from hotel was great. Very happy.

Prós: Fantastic service

Contras: Big hotel

Prós: Located between the trendy district of Ginza, the peaceful park of Hibiya and the stunning Imperial Palace, it is ideally located to visit Tokyo. Hibiya and Ginza metro stations service most of Tokyo and there are always ample taxis. Lots of interesting things in walking distance. With a load of top quality restaurants that cater to all tastes, you can always come back and eat at the hotel after a hard days sightseeing. The staff are exceptional, helpful and sincere. You really feel like a VIP in the hotel and restaurants.

Contras: Honestly I can’t criticise.

Prós: Perfect service cost lots of money

Prós: - Excellent top quality food with great flavors and varieties - many options offered for Western and Japanese cuisine to allow customers to choose from. - Absolutely top level customer services expected from the representative hotel in Japan - every single staff member at the hotel spoke Japanese properly and served us with the highest level of courtesy and manner.

Contras: It would have been helpful if we had been informed in advance that the Sky Lounge(?) on the 17th floor required a reservation.

Prós: Exceptional hospitality. Top class experience.

Contras: Would have liked to use spa facilities without payment.

Prós: Very well appointed rooms. Great bed. Staff were exceedingly friendly and helpful and all spoke excellent English. Food quality was excellent.

Contras: Location is not great - too far from the nearest Metro station. The hotel does provide a shuttle bus to Shinjuku station but this service stops quite early at night. Breakfast offering was rather poor and all F&B outlets were very expensive.

Prós: Couldn’t fault the property!

Prós: Amazing staff and facilities, we will be back

Contras: We only found out that there was a free bus shuttle to the train station on check out - this could have saved us a lot in fares!

Prós: The facilities, quality of the service and details around this hotel are superb. The rooms have outstanding views and the spa is top of the class. Excellent hotel and must be one of the best in Tokyo.

Contras: The only downside is the price, it’s expensive and everything is expensive. From breakfast to dinner.

Prós: Amazing service. Beautiful hotel

Contras: Location is not great, far from city center