Hotéis em Tóquio

Prós: Perfect stay. rooms

Contras: Nothing

Prós: Facilities ,staff and food were excellent

Contras: Nothing

Prós: View

Contras: The service was terrible from reception till the end. No explanation of facilities or time and location for breakfast etc. the in room dining was not good at all and eveything overpriced .

Prós: good staff .great sized room for a city hotel let alone tokyo

Contras: slightly further away from central areas

Contras: Staff in club horizon lounge were not very welcoming. Staff in main restaurant were superb.

Prós: Exceptional hotel in very central, convenient location. Room spacious, very comfortable, very nice bathroom. I was there for the typhoon - a very comfortable place to be in the storm. Tokyo station is literally around the corner and is a city in itself and quite fun to explore. I plan to stay again, hopefully with no typhoons to interrupt my exploration of Tokyo.

Contras: One thing that would have perfected the stay would have been the offer of a meal and/or discounted meal during the typhoon, as no shops were open and it was not safe to go out anyway. Also, the room refrigerators could be made a little cooler so the drinks are at their best.

Prós: Staff were very friendly and approachable and assisted perfectly with my proposal. Hotel itself was perfect and comfortable beds were nice and soft, we had the perfect night sleep.

Prós: Attention to detail and service by staff.

Contras: Navigating to and from the building on foot.

Prós: Service amazing and so was the room service food

Contras: Little hard to find a originally

Prós: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.

Contras:

Prós: Excellent view, spacious room, great layout, fantastic location

Contras: Price

Prós: Amazing hotel, fantastic views of tokio

Prós: Everything.

Prós: Staff were very helpful. Our room was very clean and had everything we could need. The swimming pool is lovely and spa perfect.

Prós: Every thing

Prós: Decent location, relatively large room with great and practical design, excellent views

Contras: Pricing and air-conditioning was slightly warm

Prós: Location

Contras: Room a bit small and poor breakfast

Prós: Location is perfect.

Prós: It is feel like a home . Friendly staff, really helpfull. The apartment near to king palace so you can enjoy walking or jogging around the area.

Contras: It is not close to Shopping area but still acceptable . Convinience for who like quite place.

Prós: New, clean and very functional room. The staff was very helpful too. I arrived early, and the staff helped me to check in early. It really helped me to relax a bit before heading to rugby worldcup opening game. :)

Contras: Nothing in particular

Prós: Modern clean and tidy. Great location in Asakusa!

Contras: Spiked up price when I wanted to extend my stay.

Prós: Great staff. Thanks to the Chinese staff named after 刘. Very nice and helpful. Will come back again.

Prós: Fabulous views from the grassy terrace, immaculately clean and comfortable. Lovely staff.

Contras: It was a bit annoying having to change lifts at the 5th floor because the first lifts from street level were very busy.

Contras: They made us pay extra for one hour early check in.

Prós: Location. Staff were excellent and very helpful.

Contras: Room a bit on the small side

Prós: Every thing

Contras: All well

Prós: The pillows were so fluffy and comfortable. Staff couldn’t do enough for us.

Contras: Carpets in the hallway were dated

Contras: I tried to contact hotel prior to my arrival. No option for early check in.

Prós: Nice room and very close to Tokye skytree

Prós: Everything- from the moment we arrived to departure they really couldn’t do enough for us .

Contras: Nothing don’t change a thing! Maybe some extra hangers if I’m being picky

Prós: The staff were out of this world amazing. From helping with transfers to carrying our luggage down to the platform.

Contras: Nothing

Prós: Grand, gracious and full of history. Excellent service, charming rooms and public spaces. Very quiet despite being on top of the station.

Contras: Our room was a tad small for 2 people, although the bathroom was spacious (& had an excellent shower)

Prós: Everything is good

Contras: No

Prós: The staff are sensational. Everyone could speak English and nothing was too much trouble. Yes, this is an expensive hotel but it is well worth the money. The room we had was fabulous - overlooking the square outside Tokyo Station, a bathroom to die for, comfortable bed and pillows, mini bar with free water (not common in 5 star hotels I’ve found), desk, comfortable chair, absolutely quiet - not one sound from outside. The breakfast was also excellent and worth the extra - although you can book a rate that includes breakfast.

Contras: There is nothing to fault here.

Prós: Amazingly helpful staff. Extremely professional.

Contras: Only that there weren't enough bars and restaurants open during the typhoon. I think I can live with that!

Prós: Great location (Mitano ku), Staff was extremely helpful to get us around and find a hospital quickly(English speaking) to get my daughter treated. Loved the breakfast at Ritz and the view from the room (Million $). Hospitality at best, thank you Ritz Carlton.

Contras: None

Prós: This hotel is located in the tallest building in Tokyo and it offers incredible views of the city! The rooms are breathtaking and I have never experienced such incredible, all encompassing service. The concierge offered us the best sightseeing advice and we had one of the most memorable dinners in their Japanese Michelin Starred Restaurant. Oh and there's a fantastic 24hr Grocery Store located in the super posh MidTown Shopping Center adjacent to the hotel. I have to also say that compared to other Ritz-Carlton Hotels I have stayed at around the world... this is by far the best of their Hotels properties!

Contras: What I didn't like was that we had to leave so soon...

Contras: i had booked a non-smoking suite. the room had clearly been smoked in - an air purifier was by the bed when i got to the room. not cool at all. the fact that there are still smoking rooms that can be 'changed' into non-smoking? plus, had an issue with business card request. hotel itself is beautiful but dealing with unexpected issues not very good-especially for the price.

Prós: Warm, smiling staff, comfortable and elegant. Tasty food

Contras: Nothing at all

Prós: Great view of Tokyo tower. Convenient location. Excellent customer services.

Contras: Outdated facilities.

Prós: The Ritz Carlton Tokyo has a fantastic view of the city, and amazing staff and facilities. The room was amazing and the staff was incredibly helpful during our stay there. This is a great place to visit!

Prós: Breathtaking view from the room + Excellent service from the staff.

Contras: If anything room features (e.g. bathroom tech) could have been improved. Nothing major though.

Prós: Breakfast buffet was excellent. Concierge service was exceptional and offered many options for family excursions. Their restaurant recommendations were perfect. Front desk personnel and even valet services were outstanding! True Ritz quality displayed here in Tokyo!

Prós: The food was good, as with all our hosts in Japan the staff were wonderful and their politeness exceeded all expectations. The late supper which the hotel added each evening was a nice gesture and not to expensive.

Contras: A little too far from Tokyo City for my liking but a wonderful location if you are interested in visiting Tokyo Disney

Prós: I loved everything about this property! From the view of the bay, the close proximity to Tokyo Disney, the 24 hour convenience store, and the wonderful staff. Everything is clean and beautiful.

Contras: The property doesn’t have a pool or a jacuzzi, but there is a deck with a wonderful view of the Tokyo bay and the entire area.

Prós: Great location. Free shuttle bus to train station and disneyland. Spacious room. Complete set of toiletries included. Hair dryer provided.

Prós: Separated toilet was the best feature for us (difficult to find in hotels). The whole bathroom area was very clean. Beds were super comfortable and we loved that there were both soft and textured pillows on the beds to choose from. Room was very big, we could open 2 large suitcases on the floor at the same time (and still have lots of space). Balcony was big and clean, we enjoyed the night breeze and view every night. One of the best sound-proofing rooms we have ever stayed in. Being close to Disneyland and popular with families, we were really worried about noise but there was close to none! Very impressed - enjoyed the peace and quiet. Convenient with a convenience store and dedicated smoking room at the basement. Staff were also often found cleaning common areas and toilets. Good work ethic! Big, spacious parking lot - very reasonable at ¥1000 per day. Cheaper than most other hotels. Exceeded our expectations, would definitely recommend! Thank you Tokyo Bay Tokyu Hotel for an excellent experience!

Contras: Items loan policy was not great as guests tend to hog loaned items depriving others. We couldn't iron our clothes as all the irons and boards were loaned out. Maybe hotel should have a policy to only loan items out for a limited time per room.

Prós: The convenient shuttles going to disney parks and the train station. Onsen was about a 5 min walk. The staff introduced themselves, were very polite and professional. The breakfast was awesome, but mostly the same. The room was clean and very spacious, and the view was breath taking. They were very gracious enought to give my mom wine for the room since it was her birthday. Would definitely stay here again.

Contras: Wish there were more stores other than lawson near the facility.

Prós: View of the water. Rooms are good size. Bathrooms are smaller than what we are use to in Australia. Could do with an iron and iron board to be included in rooms. On the whole wonderful stay.

Prós: Room was comfortable, clean and tidy, and also big. It is a really nice hotel and has buses to the train station

Contras: We weren't able to watch the RWC2019 games on the TV. We had to go to a bar

Contras: No fitness center

Prós: Every thing

Prós: Exceptional service and a very beautiful room, it felt like a little oasis in Tokyo! The complementary cocktail hour was a lovely touch and the grill tavern restaurant was delicious with an equally delicious wine list!

Prós: Beautiful rooms, views, service and lounge. Great location.

Contras: Breakfast was too expensive. You could eat a lot but for a normal appetite it was far too much.

Prós: Elegant, very beautiful hotel.Great time.Super spa area.I recomendet this hotel very much.

Contras: Price:)

Prós: Perfect service cost lots of money

Prós: Central location

Contras: Unfriendly staff , food in restaurants very average quality, rooms need a complete refurb like something from the 1970’s.

Prós: Everyone was so warm and welcoming. I have a food allergy and from the moment we checked in it was taken very seriously. The staff went out of their way to make recommendations for restaurants who could cater for me. Plus when ever I ordered room service everyone knew my food allergy and helped me with my order. I felt very well taken care of. The hotel is lovely and clean and the food is delicious. I will take here next time I am in Tokyo for sure.

Prós: Fantastic location / service / decor / connecting rooms / great views from room!

Contras: Breakfast was expensive

Prós: The staff were wonderful. The location is great. I stayed in the Tower top floor with free beer and wine from 5-7pm, free use pool and spa and free soft drinks from mini bar. It was a real treat!

Contras: It is very expensive to stay here. The Imperial Bar is impressive but it allows smoking which I don't like but staff do warn you before entering

Prós: Location, size of room and the staff

Prós: Everything was perfect - the location, the interior decor of the whole hotel, the spa and gym were incredible. One of the best hotels I've ever stayed in.

Prós: Customer Service was excellent! They gave me a set of tea pot because they served me broken glasses and cups every morning The layout was confusing but the staffs tried their best to help Overall, i do feel very welcoming especially you just had a long flight

Contras: I never stayed in a 5-Stars hotel, where i had so much complaints at one stay (5 days, 4 nights) 1. The glass in the bathroom was chipped, so i put it aside to the table so the maid could take care of it for next swift 2.,Similarly, i also found my tea cup was cracked as well. So i placed it together with the chipped glass. Day2, i found thr exact chipped glass and cup were put back exactly where i found them. So, i moved them to the table, so the maid could replace them Day3, they were back to the same place, in the bathroom and tea set. Finally, i called the housekeeping. I wondered how they cleaned the glasse and cups?! The exact broken glass and cups were back. Did they actually use machine to wash them? However, their response was very kind and they even offered me a set of new tea pot and cup !! 3. Breakfast - i.They served a tray of empty jams (used by someone else) - Yike ! Pretty gross. ii. When i went to get my second round of fruits from the buffet table, they cleaned my table including my unfinished food and capuccino iii. With the price they charged, the buffet breakfast quality and quantity are very underwhelming! 4. Dining - Western dining They claim it is a French cuisine. Mmm, Nope. They are not French cooking at all. If you serve the fish inside a Staub pot, you then call it French. Then maybe :) But the menu does have a good variety of protein and even have glutten-free bread. The service was very slow, but with "customers are always right " attitude. The fishes we ordered were tiny and dry. Again, could not complaint because the people were so nice 5. Dining - Japanese They are extremely over-priced with a nothing special taste. Again, great service with not so good food and very pricey 6. The layout of the floor and.location of lobby was weird! So confusing. Not matching a pricey, 5- Star hotel, or comparable to other Grand Hyatt international hotels 7. No Limo-bus going to Airport before 9am.

Prós: Probably the best hotel I did in my life

Contras: Nothing. All was perfect

Prós: Amazing service. Beautiful hotel

Contras: Location is not great, far from city center

Prós: One of the best hotels I've ever stayed in. Staff were super attentive and the facilities were amazing. We were in a deluxe king - it was on the 47th floor facing Shinjuku station so gave great views across the city. Being able to have 24 hour breakfast in the room on the day we were leaving was a big plus. Had a good gym (also on the 47th floor), and the bar on the 52nd floor was beautiful (even if the drinks were a little pricey at 2400 yen each). Would definitely stay there again.

Contras: Very little to comment on here. The location is a little far from Shinjuku Station (about a 15 min walk), however the hotel does provide a regular shuttle service to and from the station (every 20 mins until 9:30pm).

Prós: A phenomenal experience of first rate service, comfort and view. A bucket list hotel for sure.

Prós: Large room, great facilities & excellent housekeeping staff, location is good but not much atmosphere as mostly office blocks.

Contras: 28 floor reception can become tedious to navigate and quality of toiletries is not what you expect from 5 star hotel.

Prós: The up grade of our two rooms into 1 two bedroom suite is unforgettable!

Contras: Nothing

Prós: The accommodations were incredible, from the room to the service. The location fit well for the travel my group was doing and the food was exceptional as well

Prós: The hotel was an oasis in the city. The staff were excellent, and it was one of my best experiences in new place.

Contras: The hotel starts on the 28th floor, so it feels detached from the surroundings.

Prós: Everything is

Prós: Wonderful spot, need to understand a bit how to best walk to it and around it, but that is just about reading all signs. Beautiful hotel, wonderful rooms, service is fantastic. Very good breakfast selection. Would come here again and again

Prós: From check-in to check-out all the service was consistently excellent, staff were sincere and my room was comfortable and clean. Wish to go back soon.

Contras: Not a thing to complain.

Prós: Staff are all super nice and warm welcome with the best view from hotel room

Contras: couldn't be better

Prós: The bathroom was very nice! The hotel had a great automated panel which controlled the motorized drapes and lights. The staff was amazing and the lobby was a modern marvel.

Contras: The food was a bit over priced.

Prós: Everything

Contras: Everything is excellent

Prós: Excellent service in every way

Prós: Spacious room, good location, very clean, extraordinary service

Prós: The staff and the service

Contras: The protesters which made our arrival on friday difficult and irritating as we were jet lagged and trying to sleep

Prós: The rooms were very spacious and very well designed. Swimming pool excellent

Contras: Nothing except bar closed for renovation

Prós: Location was amazing and staff were super friendly and attentive. Great view from our room on 28th floor!

Prós: Very friendly staff, very professional and efficient. From the concierge team to the cleaning staff.

Contras: Continental breakfast to improve a little.

Prós: Very spacious family suite, good size bathroom, great location

Prós: Lovely property. Great location.The staff was very helpful - nothing was too much for them. We stayed in a junior suit and the size was decent for a family of 4 ( 2 kids). Daily cleaning of the rooms was a big plus.

Contras: Nothing really

Prós: We were family of 4 persons, with 2 teenagers, we took the bank bads room. The room is wide, comftable, included washing machine and bountiful view! The continental breakfast if for very good price and exactly what we were looking from breakfast. The location is very convenient in the center.

Prós: Helpful and friendly staff. The room had everything we needed. The family room was spacious and facilitated our family staying together. Quiet room with comfortable beds. The property was easy to find with lots of shops and eating options close by.

Prós: Friendly Staff Great Service Great Location Great View from Room

Prós: The hotels location was convenient, close to the train station and only one station away from the hustle and bustle of Shinjuku. We really enjoyed the Korean town down the road too only a 5min walk.

Contras: The breakfast could’ve been a little better. Even though it was only a continental breakfast, a little more variety would’ve been nice

Prós: This is a great hotel. It is in very close proximity to the train and walking distance to other attractions. The area is in a safe well lit area. The rooms were nice sized and we had no problems. The staff were extremely nice and accommodating. They all spoke some English. I would definitely stay here again!

Contras: The internet signal in the room is very weak and randomly goes out

Prós: Hundred Stay was a great value, with the weekly rate plan & offering rooms with a kitchenette. The location was very good for either business or tourist travelers -it's close to transport, shops & lots of restaurants. We had a great experience, the staff were very helpful & room very comfortable - I would definitely stay there again. They also have a great book/dvd library and plenty of English language brochures for tourists, plus guides for the room features, like how to use the tv, the temperature controls, etc. very useful!

Contras: The carpets were badly stained in the room & hallways, which was unfortunate, but a very minor issue. Also the bathtub/shower was very slippery, so might be problematic for a guest with disabilities.

Prós: Room was clean and very spacious for a family of 4. Washer and dryer was a plus. Location was great, very close to train station with shops and restaurants close by. Staff was very helpful and spoke good English.

Contras: My son realized he forgot his AirPods on the bed after checkout, so we went back to see if it was found when our room was cleaned. Although the staff was very helpful, and had someone check our room, we were told it was not found. How did it disappear?

Prós: Very clean room and bathroom. Japanese style bathroom which is quite convenient. Room was small but functional. Check-in was easy and hotel relaxed.

Contras: Breakfast was quite basic. Air conditioning instructions only in Japanese. Not very central in Shinjuku area but close to good transport links.

Prós: Conveniently located in Ginza with a metro station right outside the hotel entrance.

Contras: Used to be a business friendly hotel but not any more. One and only restaurant in the hotel.would not even allow guests to have drinks there in the morning without paying for a full breakfast buffet and my guests and had to find somewhere else outside the hotel for a meeting.

Prós: Excelent location

Contras: Very small rooms. But very clean and neat.

Prós: The staff and management were very helpful and efficient. Rooms comfy. Location excellent with variety of eating places and a great cafe nearby... the Excelsior ..and Family Mart for Atm. Fish market is 10 mins away.

Contras: No lounge area to just sit and relax. The bed pillows.

Prós: Bed linens good

Contras: Room was v small, toilet had no mechanical ventilation, wash basin bf walled off from bedroom proper: didn’t give a nice feeling .

Prós: rooms are actually quite spacious for japanese standard for that price. The location is excellent, being just beside Higashi-ginza station which takes you to Haneda airport directly. Would recommend for location.

Contras: more tv channels will be good for tourist. But Not an important criteria.

Prós: Perfect location, good business hotel.

Prós: The location is very good.

Contras: I booked a double room but had only one bed. I had to pay a lot extra to get a room with another bed.

Prós: The staff is the best. Amazing people

Prós: Location

Prós: Great stay in the middle of Ginza / Higashi-Ginza. We stayed in a corner triple room and was perfect for three people. Good service and clean rooms.

Contras: The WiFi was a bit unstable and slow from time to time.

Prós: Room was very comfortable if a little on the small side

Contras: Would have expected a lounge/bar area

Prós: Amazing city view & CustomerCare

Prós: The location was fantastic and the staff was extremely friendly.

Contras: The beds were awful and my wife and I woke up with back pain each day. The lobby on the 25th floor with separate elevators to the room was also a bit annoying.

Prós: Nice rooms, great connectivity, nice service

Contras: It’s on 25 floor and above. V high rise

Prós: Stunning views from the 30th floor. A very spacious hotel room by Tokyo standards. Art displays. Generous check-in - check-out times. Shimbashi and Shiodome stations very close, Ginza is about 10 minutes walking distance away. The hotel is served by limousing bus, so you can get to/from Narita at about the same price as N'EX but with no hassle.

Contras: Pricey (but worth a night stay I would say!) Make sure to get an area map from the hotel, GPS is not terribly reliable in the area with that many hi risers. What else?.. Oh, the cups in the room are surprisingly small. You know, you can brew a small cuppa in a large vessel if that's your preference, but not the other way around...

Prós: We were here the night typhoon Hagibis passed over Tokyo. Unlike many other hotels the staff stayed and the bar and restaurant stayed open. We experienced a bit of swaying due to being so high (reception is on the 25th floor and rooms are above that) but beyond that it was a pleasant place to shelter. There is direct access below to the underground which is useful for access to all parts of the city.

Contras: Some rooms look over the railway which are a bit noisy so better to have a Tokyo Tower view which is quieter.

Prós: We stayed artist rooms which were amazing, and a good size and providing the advantage of complimentary drinks on the same floor in the gallery room where we met new friends. The works of art were amazing. The staff were efficient and went out of their way to be helpful.

Contras: Can’t really think of anything we did not like.A great

Prós: Staff and food at hotel were excellent nice bar too.

Contras: It’s a central business district area so not much in walking distance around the hotel at the weekends. You must get a taxi or train to get to the busier areas.

Prós: So clean and very nice as well as friendly

Contras: Most of the time had to go to shimbashi which was not as convenient as oedo line.

Prós: Getting to the station was easy and convenient.

Contras: Kinda costly, breakfast a little overpriced.

Prós: View from room was fantastic

Contras: Room initially had a musty smell

Prós: Service was very good - Clean room - Really nice breakfast

Contras: Only a bathtub as a shower - Small room

Prós: View of Tokyo tower. Room size. Hotel vibe.

Contras: Location isn’t amazing for tourist stuff.