Hotéis em Tóquio

Location, Limousine Bus access, Close to train station, affordable

Wi-Fi is good, not great, but free

Very convenient location. Good Cleanliness and provode good quality shower gel and shampoo.

Unfriendly male front desk staff (no smiling face). We came with 2 families and 5 small kids, they were making some noise and chasing around at the lobby while we were checking in, one male staff warned us this was not appropriate. Yes, I respect the reminder but expect a more friendly approach. And I believe if the hotel allows to have children to stay in, they should anticipate how children behave. It was our first day arrival, with such unfriendly approached, it really spoilt our mood.

The location was exceptional. Incredibly centered and in a quiet section of Ikebukuro where you could truly get anywhere in a short time. Anyone with a JR Rail Pass will really benefit if you can get a spot here. The hotel otherwise is a little smaller than what the pictures on the website allude, but its not a big deal if you are out and about travelling.

The concierge and the front desk left a lot to be desired. Don't bother asking them for much help unless its something fairly simple.

Excellent hotel with excellent service. Only after I had checked-out and arrived at the airport over an hour away did I realize I inadvertently left some very important items in my room. The staff at the hotel was extremely patient, kind, and went out of their way to send the items to us via their airport bus service at no cost to us. If not for housekeeping, the front desk, and guest relations coordinating the delivery and finding people that spoke our language to communicate with us, as well as the airport's helpful staff watching out for the right bus for us, we would have been lost. Special thanks to Mayumi Okuma-san. That's what I call superior service. I will always be grateful and will definitely stay at this hotel whenever I am in Tokyo.

Free in-room wi-fi would have been a nice touch for the hotel because every other hotel we have stayed at in Tokyo and other major cities offer it for free, but the 500 yen per stay is still tolerable.

The stall was really helpful and was the only hotel that I stayed in Japan that provided soft pillows...

This hotel was the most expense one that I stayed in Japan, around US$185,00 and for that price I was expecting a much better room. The bathroom was disgusting with visible mold all around probably because the exhaust fan wasn't efficient enough to keep the moist out of it.. The toilet bowl underneath the seat was all black mold... The shower walls is getting yellowish probably because no scrubbing it's been done.. I saw a single room keeper guy cleaning the whole building floor when I got there but he was cleaning alone at least 18 rooms in that floor as I noticed the rooms doors was all wide open and he was running between those rooms with vaccum and cleaning supplies and etc... The blocks/area around of this hotel have lots of "massage" business places and lots of guys hanging around the walkway corners to offer girls to do a "special" job if you interesting... Definitely not a family hotel to stay ! Few blocks away from the opposite side of the Shinjuku Train Station I stayed at Sun Route Hotel of Shinjuku that was much much better location in the area and a family hotel with quality and breakfast include for under US$120,00. Hope this review helps lots of visitors.

This hotel cannot be beat for location and value. There are nicer and/or cheaper hotels in Shinjuku but I will be staying at the prince from now on.

Bed was very comfortable, bathroom was extremely nice. Wifi worked great and was unlimited and free. Location was close to a subway stop that took you to all the Tokyo tourist attractions.

The Double room was very small, but that is expected for Tokyo. There wasn't a lot of night life going on around the hotel.

great location. 5 minutes from Akasaka-Mitsuke Metro, which has a restaurant alley right behind with 200+ options. hotel sits adjacent to aston martin dealership and 3 minutes walk from le creation de Narisawa; i.e. a posh neighbourhood. it's also within 10 minutes walk to at least three major greeneries in Tokyo.

late check-out is expensive at ¥1500 add'l per hour. elevator a bit slow.

- Cleanliness - Spacious Space - Amenities - Friendly Staff - Service - Shuttle to Shinjuku Station

- A bit far from Shinjuku Station by walking - Underground (Metro) does not have full escalator (a bit difficult if carry lots of stuff)

Staff is extremely helpful with everything . I have requested to make a reservation at many famous restaurants and the concierge staff did a very professional job securing a seat for me . They have planned everything for me better than I have planned by myself .

The trains go by and when it is cold outside the rails contract and they become very noisy. Otherwise the location is perfect and it is very comfortable and spacious.

The noise from the trains close by.

When I booked the vacation through Travelocity, I specified 2 adults and 2 children 9 years and 11 years. Usually the hotel would have 2 queen (or at least double) beds that could comfortably fit the four of us. When we checked into the hotel, the desk clerk looked at the 4 of us and asked, 'Four???' We took a look at the room, and there was no way that even two kids would fit into one of their beds, let alone 2 adults or an adult and a child. There was also no space in the room for a cot. We ended up paying almost full rack rate for an extra room, which erased all savings we had making a booking through Travelocity.  Not the fault of the hotel, but Travelocity should have at least parameters that show that two 3-foot wide beds would not fit a family with 2 kids, even if they are under 12!! Big fail on the part of Travelocity. The hotel itself is wonderful - great location, comfortable, friendly service, and mostly English speaking staff. At booking, we opted for an upgraded corner ...

I traveled with my family of 5 and we all enjoyed ourselves. The hotel is centrally located and the staff is very knowledgeable. The breakfast buffet was OK but costs about $20. There is more afordable food at the nearby train station. Also seven eleven two blocks away has excellent snacks.

The ANA Intercontinental is situation on Roppongi Dori, very close to the Roppongi district's busy night life. It has a metro line within a 10 minute walking distance as well connect to both Narita and Haneda airports. The concierge service was great, helped us out with tours to Mt. Fuji as well as to a small town in Tama City where we wanted to visit our old neighbors from Thailand. She went out of her way to call the friend and coordinate pick-up from the train station.

The Intercontinental is a major chain and had a nice entrance and the rooms were clean. The rooms were decent size -- in fact, as I understand "spacious" -- for Tokyo.

1. The Internet was intermittent and not very good. 2. The cost for the Internet was one of the priciest anywhere -- they charge 1620 yen (about US$16) per device. So, a phone and a laptop, my wife's phone and an iPad is 4 devices or $64/night. Needless to say, we did not activate internet for each device. Compare this to the Hyatt Regency Tokyo at $3/night per room (multiple devices), or free at the Kobe Sheraton, and free at the Kyoto Westin. 3. The plumbing was old, did not drain properly, had to run the cold water for a long time to get cold (rather than hot) water, and the non-Toto toilet seat was far inferior to the Toto Washlet seats in other hotels. 4. I have Acid Reflux and need to sleep with a raised head. I requested foam pillows at reservation time and again by email about 2 days before arrival. I was told they were booked and no foam pillows were available. So, don't count on any "accommodations". 5. The concierge was very helpful, BUT the lines to see the concierge were unreasonable (1/2 hour or more). Ultimately, we could only see the concierge about one-half of the times we tried.

Free upgrade to a larger room (we checked in fairly late). Late check out.

Unfortunately, they only had smoking rooms.

I stay here quite often on trips to Tokyo, and although it's not as fancy as its non-Annex neighbour, the staff is always courteous and welcoming, the rooms spotless, and the location absolutely cannot be beat, especially for the price. The rooms are small by U.S. standards but larger than many other Tokyo-area hotels. In-room (wired) internet is fast and the hot water kettle is a great touch.

Despite the weak dollar, the price per night was reasonable for a hotel in Tokyo. The central location made it easy to get to the train station, walk to the Ginza. I was pleased to be greeted by an English speaking staff member. The room was well appointed and clean. The restaurant was okay, but their were good ones nearby. The fitness center required going outside to an adjoining building.

Great location near the Shinjuku train station. Service was excellent (although perhaps average for Japan). Pillows not so comfortable - would have liked a selection of hard/soft (therefore the OK rating on comfort). Room A/C worked very well (I like to sleep in a cold room). Great view of Mt. Fuji and Tokyo government buildings. I prefer the Hyatt Regency Shinjuku when the cost is reasonable but this time it was considerably higher. Have stayed at Keio plaza about 5 times and at Hyatt about 20 times.

The only good thing about Keio Plaza Hotel that they have a shuttle bus line direct to Disney Resort, but need reservation 1 month earlier before the date.

The front desk for check-in and check-out really really really not friendly (especially to foreigner), no smile at all and very bad in english. Very old hotel, we've paid for the premier room (recently furbished they said) but still looks old, they're only put more lighting inside the room and LED TV. Better stay at International Brand Hotel.