Hotéis em Louisville

Prós: Very nice hotel. Nice restaurants and a good location

Contras: The fire alarm was set off twice at 2 am

Prós: Name

Contras: Hotel had stains on the floor. Staff was distant and snooty. Floor tiles in bathroom were uneven and raised on end.

Prós: I love the charm of The Brown. I will be back in aApril and then again in May with are “Arts “ group

Prós: The architecture was beautiful in the hotel and the location was great.

Contras: The parking was outrageous in price but very convenient to the hotel. Three days parking was 68$.

Prós: Nearly everything! 97 % of Employee’s were outstanding. Both Tom & Grant(bell stand)were so kind and ready to consistently help with anything!

Contras: Interior rooms need either a spruce up(tending to many fixes in the furniture) or new furnishings all together. Furnishings in the common places & restaurants were beautiful! Also had bad service at the lobby bar(the bar itself). It felt really personal....which was unfortunate for their tip and our experience.

Prós: Good location to 4th Street live

Contras: Rooms starting to need an update.

Prós: The beds are heavenly! The staff were extremely nice

Contras: Parking is expensive

Prós: Having a restaurant inside wad so helpful especially on Christmas eve when everything else were closed.

Contras: Breakfast/ brunch buffet was very expensive and their open menu had few choices.

Prós: Clean and classy rooms. Very quiet. Comfortable beds. Historical hotel that is beautiful.

Contras: Nothing

Prós: Architecture

Prós: The room was very nice, and the people were very friendly and helpful, awesome place.

Contras: Moved to three different rooms! First was wrong size bed from what I paid for, 2nd had BLOOD, or what appeared to be blood, on the covers.

Prós: The room was fresh and clean when I checked in. Then during my stay there was several instances to have contact with housekeeping and the front office staff. Everyone from top to bottom was kind, courteous and always offered help at every turn of my stay. I would recommend The Hometowne Suites of Louisville to anyone who needs a quality place to stay at affordable pricing.

Contras: My only issue was one out of Hometowne Suites control. There were some unruly people who seemed to be arguing outside overnight but that is beyond the control of the facility. After 2 nights of the loudness,, I never heard another peep in the 3 weeks I stayed there.

Contras: My sister and I wanted to get away for the day/ night and just relax and I also needed to use the wifi to complete some work. The wifi was completely unreliable and would connect for no more than 5 minutes at a time which is very inconvenient as I chose this location for the inexpensive price and the promise of free wifi because I needed to do some things on my computer for work. I couldn’t accomplish a thing and had to go to the nearby Target parking lot to pick up their wifi to do my work. We had to go to a nearby store for some items and then brought our things to our room. I tossed my backpack on the bed and the bed shook rather easily, but I didn’t think anything of it. We proceeded to sit at the table playing some games. When we finally decided to go to sleep it was a little after midnight. I sat on the bed first and heard a loud metallic sound from under the bed. Startled, I got up to inspect and discovered that 2 of the legs were barely hanging on each by one screw where there were supposed to be 2 screws and nuts. They also weren’t even making contact with the floor. I found 2 loose nuts on the floor. The 3rd leg was what apparently made the noise from when I sat on the bed and that leg flew across the room. I crawled underneath the bed and saw that the 3rd leg had apparently only been placed in position but was never fastened. I found no nuts for that leg and I searched everywhere. This is when I discovered that the office is only open 11am until 7pm. So I had no way of notifying anyone and ended up having to put the mattress on the floor so we could sleep. I considered trying to fix the legs myself, but decided I didn’t want to be blamed for breaking something when it was already broken. Also, they say on the website that this location does not allow pets. But someone had a dog in their room and outside briefly that barked most of the evening and the night. The floors were very dirty and under the bed was atrocious.

Prós: Nothing

Contras: Yes, this is the worst place to stay. The rooms were like trash. The air conditioner was all rusty and blowing smelly air. There was no handle for the shower. Worst place I've been so far. I wish I could have gone with some $--/night cheap motel.

Prós: Had roaches crawling on the walls and bathroom. Been there four days no clean towels slept on dirty sheets asked for another room or a discount brvause of the roaches they said no. Highly disappointed i spent money there and i expected a little more better considering i had roaches. They didnt care. I left a day early

Prós: They tried to correct a problem, Good price

Contras: Very worn out rooms, when safety aspects were pointed out they were quick to give us a different room

Prós: Everything

Prós: Nothing

Contras: They had hidden fees..._and overcharged my card..didn't tell me about deposit upon reserving it

Contras: The water didn’t get hot in the shower.

Prós: Comfortable bed.

Contras: Cockroaches, unclean room, missing shower curtain.

Prós: fridge

Contras: dirty outside, laundry room. loud at night.

Prós: My room was on third floor non smoking, and people around me were smoking, I could smell that from underneath the door, that was broken and I had so many insects coming to my room every night. But, they have changed my refrigerator quickly when I moved in and told them it is not working. I could laundry my clothes, and buy water and paper toilet from gas station next door.

Contras: They charged me a penalty for one day check out sooner! Staff are very though and hard to talk with. hotel did not even give me a paper toilet or changing my sheets, I could have changed my towels once return them to lobby.

Prós: Location and the privacy

Contras: Asked them to fix the TV but they never did..

Prós: Beautiful hotel, close to 4th Street Live, drugstore attached that was very convenient.

Prós: OMG!! Breakfast and hotel was amazing. The venue we visited was in walking distance, the restaurant attached to the hotel was an added bonus :), with excellent service. We'll definitely visit again.

Contras: N/A

Prós: Managers reception was great. Wait staff was great. Breakfast and staff were also great.

Contras: House keeping did not service our room. We had the do not disturb on and got breakfast. Came back and left. We didn’t arrive back until almost 9pm and the front staff was not helpful and we never received towels for the morning. Valet was poor. They obviously didn’t plan for the volume of people staying there. The valet left our friends car parked on the street with the hazards on all night and killed the battery. Took almost an hour to correct it and give the car back. They bed was very uncomfortable.

Prós: Very clean Nice, comfortable room

Contras: Parking was too far away; valet wasn’t even there It was hard to regulate the temperature in the shower Breakfast buffet food was cold

Prós: The hotel was awesome, clean and comfy rooms, breakfast was awesome, and happy hour was great!

Contras: The staff at check in and out were very unfriendly! All other staff was great!

Prós: Great breakfast and extra special happy hour for our group. Location.

Contras: House keeping was slack.

Prós: When I think of an Embassy Suites , I think of this type of hotel. Worth more money withouy a doubt. I wish the managerial staff At the Louisville jefferson east would take a tour of this hotel to see where they need to be.

Contras: nope... not a thing. it was perfect!

Prós: The location was perfect the staff was great and the room was excellent.

Contras: The Valet service on check out day was way understaffed and the wait time for your vehicle was unacceptable.

Prós: The Hotel was very close and in walking distance to the Louisville palace where we had tickets to a show and the staff was very helpful and friendly!

Contras: Was very hard to get in the valet line due to them being so busy. The street was booming and almost dangerous to get out of your car.

Prós: Beautiful hotel, well appointed. Wonderful breakfast. Good bedding. Very quiet.

Contras: Water pressure in the shower not the best. Hallways are easy to get lost in.

Prós: Location and staff was wonderful. Breakfast was great as always.

Prós: Great location, easy access.

Prós: The room was spotless and the hotel itself is as unique a place as it gets. The A/C was wonderful.

Prós: Location, location location. Besides being a beautiful Historic hotel with a great staff and amenities , we couldn't have found a better downtown Louisville location.

Prós: The staff was friendly and helpful. The room was very clean—the linens, bed, and bath products made for a very comfortable visit to Louisville. The design of the room was well thought out, and the two chairs in the room were very comfortab

Contras: No.

Prós: Art , decor and your fabulous staff

Prós: Excellent stay

Contras: Nothing

Prós: Very nice staff. Cool atmosphere and art museum is open to all for free. Cleanest hotel I have ever been in, amazingly clean. Very comfortable beds.

Contras: Parking is in parking garage close to hotel and is paid parking. Its downtown though, so maybe to be expected. They do a $100 fee on card used to check in. Hoping this is one of those refunded debits where they are just testing card.

Prós: Kinky arty flavor.

Contras: signage for restaurants not too helpful.

Prós: This is a bright and and intriguing art museum with a hip and classy hotel on top! Throw in the wonderful restaurant/bar Proof, and there is no reason to ever leave. Staff is friendly and helpful.

Contras: Other guests were a bit noisy in the hall.

Prós: Unique museum environment

Contras: We arrived at 4pm and finally checked in at 4:40. We were given misinformation on the parking right next door to the hotel. First of all, parking clearance was only (6-8) for the parking structure next door.

Prós: Love the art museum and the hotel restaurant had an amazing breakfast.

Contras: The only reason I gave the room a 7 out of 10 stars was because the pillows were very flat.

Prós: Everything about this hotel was a surprise, from the decor, to the art gallery, to the restrooms, to the bar and restaurant, to the giant golden stAtue of David out front.

Contras: Nothing

Prós: Always an interesting exhibit at 21c that welcomes you. The hotel staff are kind and attentive to your needs. Love the details of the room from turn down service, rubber ducky to a fully stocked bar in the room.

Prós: The convenient location

Contras: I have no complaints

Prós: Customer service

Contras: N/A

Prós: Liked the location, the hotel was clean and the staff were great!

Contras: The parking rate was too high

Prós: Decor

Contras: Cost of concessions

Prós: Very helpful staff and very clean and updated facility

Prós: Friendly staff, great location, and clean rooms!

Prós: Great always!

Contras: Nope

Contras: The charge for parking was a little steep.

Prós: spacious, comfortable and friendly. Felt the staff took covid 19 seriously, as that was my biggest concern.

Contras: Needed a night light in the bathroom for an older adult. Would have liked some half and half for the coffee.

Prós: Hotel was clean and up to date

Contras: They put us in a room close to the door going in and out of the breakfast/office area. We got no sleep thay night because all we heard was the door slamming. When we checked out the employee said we owed 42 cents but couldn't explain to me why

Prós: Clean, close to location of medical facility appointment, friendly staff, great price and within walking distance of restaurants and shopping.

Contras: Wasn't informed when going into the hotel after dinner that there was a large(several hundred people) riot gathering a few blocks away.

Prós: I liked my new room the bed was comfortable and they staff was very friendly

Contras: My first room 423 had big roaches they was dead but i liked that they switched my room and i didn’t have to pay for parking

Prós: Everything was great

Contras: The only problem I had was my door keys kept not working doni would have to go to the front desk and get new ones made...

Prós: Location...staff was great ..breakfast was good

Contras: All rooms are single queen didnt know that however I was provided a rollaway

Prós: Everything

Prós: Ok breakfast choices, good location, near gas stations, food, and the highway.

Contras: Got put in a room right across from where the dining room was. Quite noisy and was hard to sleep past 6am on vacation because of the noise. Our bathroom ceiling was mostly missing so there were many exposed pipes. A couch or chair would have been nice

Prós: Very clean well run hotel. Breakfast and complimentary evening meals good.

Contras: Nothing all good

Prós: Everything was pretty awesome room a bit dirty, Neatly picked up just some dirty areas but still happy. :)

Contras: Someone used an aroma spray to mask smoking in another room. The odor was nauseating and took a while to dissipate.

Prós: Location

Contras: Room was outdated and not as clean as expected

Prós: Location

Contras: Not even close to a 3 star hotel

Prós: Croissant were just okay. Nice location; nice, helpful staff.

Contras: Pillows were too shifty; not enough fill.

Prós: The room and breakfast staff were very friendly, helpful and curtious. How shameful the higher paid employees did as little as necessary while the least paid employees showed their medal. If we knew how to praise them personally we'd give them both $100 for their Kentucky kindness. They are the kind of citizens I remember from the 60's.

Contras: Staff not excessively helpful. Excuses for everything they didn't or wouldn't do. CORONAVIRUS was their #1 reason for being lazy and rude. I questioned their reason(s) for not wearing masks or gloves or being at the counter. Again, coronavirus was the dominating excuse of the fear factor. All in all they're just lazily watching tv behind the wall.

Prós: Proximity to restaurants

Contras: Not very clean, hard bed, location is tucked away, breakfast was horrible except for the fruit. This is a $--- hotel maybe, good to get you thru one night & move on. I very rarely give bad reviews so trust me on this one.

Prós: Everything I loved the stand up shower the room was beautiful

Contras: No nothing at all

Prós: A lot. Trendy, modern style. Location was fantastic. Staff was excellent. The room was great. It keeps going.

Contras: Parking was a pain but that's to be expected in downtown areas sometimes.

Prós: Very updated, chic modern. Very comfortable beds and pillows. Great bar! Great downtown location [walking area]

Contras: pay for parking and breakfast

Contras: Need a better breakfast

Prós: valet parking, location, awesome staff

Contras: nothing comes to mind other than they could have offered a light continental breakfast- like donuts. but i loved every minute of my stay

Prós: The location was excellent, the staff was friendly, and the European style of the hotel was amazing.

Contras: The room temperature was a little warm. Even though the thermostat was set on 65, it felt like it was 75 in the room at night. Therefore, this was the only negative of the entire stay.

Prós: Rooms are Beautiful and the showers are amazing staff is very polite

Prós: Cool atmosphere

Contras: small rooms

Contras: It would have been nice if the restaurant in the hotel would have been open later.

Prós: Staff and location for what we were doing.

Prós: Welcoming, clean, location and we saw dogs!

Contras: Very slow service at reception. A couple of staff does not know what they're doing.

Prós: The bed and pillow were super comfortable. It was quiet even though it’s an airport property. Front desk young woman had excellent customer service. I liked that they offer pet friendly rooms.

Contras: The hotel was dirty including public spaces. Apparent, wear and tear on hotel. The 1st pet friendly room was dirty and run down. The room did not meet my expectations of a clean and nice room. They moved me to a second room, a king suite. It was subpar and but did have a lot of room.

Prós: The bed was very comfortable and the staff was exceptionally friendly

Contras: The building smelled like smoke. It was not the cleanest

Prós: location

Prós: Location

Contras: The rooms need updated. Carpet very stained. Our floor smelled like weed the entire stay and even had to evacuate our room at 10:30 at night for the fire alarm will never stay here again!

Prós: Nothing! Wont be back here!!

Contras: This is NOT a 4 star hotel! Furniture was beat up and carpet was old and stained! Also, I booked this hotel with free breakfast and they WOULD NOT give the free breakfast!! Didnt apologize or anything!

Prós: It was close to the airport

Contras: Its so old, I stayed at 2 star hotels that were better than where I was.

Prós: proxemity to attractions

Contras: the whole place is dated. the shades in the room did not block out the landscaping accent lighting. thus my room was well light all night

Prós: The breakfast made me ill.

Contras: The food was not good. Weak selection.

Prós: Convenient and clean comfortable accommodations

Prós: We have stayed here several times and always meets our expectations. Hotel employee was very helpful when checking in.

Contras: The bed was extremely uncomfortable. The staff was not friendly at the front desk.

Prós: The room was clean and the pool area beautiful.

Contras: They did not give the breakfast in the morning as advertised.

Prós: Location

Contras: Hotel employee at front desk is terrible at customer service. And not being held accountable

Prós: The staff if great!! Plus amazing location

Contras: Nope

Prós: No fridge. No microwave. Hotel is outdated. Terrible.

Prós: Room was clean

Contras: Didnt know breakfast was done at 9 coffee maker in room didnt work and someone down hall was smoking in their room the smell was in hall

Prós: the price

Contras: got to the first room and the tv did not work.second room had  no hot water,went and told hotel employee couldd he give us a refund or part of money it cost,he said he would take a look,20 minutes later he said it was working and walked off rude

Prós: The staff was friendly and polite and accommodated all my needs and went above and beyond what was expected

Contras: No

Prós: Nothing really

Contras: There was paint pulled off the wall, there was a really bad smell in the hallway plus more too much to be writing

Prós: Location

Contras: Breakfast was gross.staff was rude n didnt handle any of the problems i had besides their attitude.cleanliness was horrible

Prós: Everyone was so nice and made it feel like home.

Prós: Convenient

Prós: The location is always key.

Contras: Burn holes on the blankets on the beds ! Shady characters roaming the parking lot all night long who where not even guests of the hotel! No vending machines at all

Prós: Check out

Contras: No

Prós: I sleep well. I would prefer no breakfast if that is all u can do. No meat or eggs

Prós: Staff was friendly

Contras: Room could use a miner face lift. New carpet and paint would go a long way

Prós: Location. Breakfast

Contras: No amminities available because of remodeling efforts. Security doors not functional. Short staffed. Dated facility.

Prós: Nothing, it was a hotel room.

Contras: The entire hotel in under renovation, wish i would have known that ahead of time. Still waiting on a receipt

Prós: Just good clean place to sleep. Ladies at front desk were great. Beds comfy.

Contras: Breakfast was just not what I expected but still okay.

Prós: It was difficult to get to it, but price was good

Contras: The check in process was crazy. Their computers were down. They still have not posted my charges to my card four days later, and I do not have a receipt.

Prós: Nothing

Contras: No heat anywhere but your room..no pool no hot tub no restaurant or bar...seems there was fire in summer and they shut down everything..no elevators..looks really nice in the main lobby..but huge holes in ceiling down hallway..broken out windows the whole wall in the pool area is gone..just look right outside..NEVER Have I ever stayed in a poor messy zRamada..very disappointed...we would have moved to another hotel but everything was booked for the national farm show...closest one was over an hour away...booked this early January ...spoke with hotel at least four times no mention of any issues...free breakfast was in a conference room food on a bar...and no heat in the room... Everyone that booked was complaining ...then a sigh showed upon the check in desk stating that "ANY and all ads placed on any website..google bookings trvargo are outdated... I have a whole newoutlook on ramada...the pictires on your website are nothing like THis place...if you would like pictures...email me I have tons

Contras: It felt unsafe there. Hotel overall was dirty and most of the amenities were not available

Prós: Friendly staff

Contras: The hotel was being renovated and had no amenities, but the room was priced on booking .com as if it had the amenities.

Contras: It was worst experience. No Wifi, gym and pool

Contras: Under construction, no pool, work out room, cleaning g once a week

Prós: Great room, very comfy!

Contras: Lots of remodeling happening so there aren’t a lot of the usual amenities but they communicate that at the front desk very clearly

Prós: Very comfortable beds and soft pillows.

Contras: Bathroom was a little small

Prós: It just has a relax chill location really

Contras: Some of the staff where kind of rude in seen a couple of bugs and dirty sheets rush you out of there

Prós: Everything about this hotel its my all time favorite

Contras: Mmm no pool and no breakfast

Prós: Love the atmosphere and personality of the hotel

Contras: The pool was closed

Prós: Very courteous and accommodating staff. Always enjoy the stay. Quaint and charming inn right in the middle of the city.

Contras: No complaints.

Prós: Employees nice,fast easy check in,clean facility clean room

Contras: Not blaming the facility but due to covid 19 pool was not open or breakfast bar

Prós: Staff , room cleanliness

Contras: Pool not open

Prós: There is trash in the Room from the people before us. They double charged me. The staff was very rude and didnt wanna help.

Contras: Extra room living room

Contras: Charged 35 fee for pet for one night with no refund

Contras: The bathroom tub didn’t look like it had been cleaned. Hair down by the drain, and left on the bathroom walls.

Prós: The central location and the staff were most enjoyable.but because of the Coronavirus I wasn't able to enjoy any amenities that are included in the price of the room except for the Wi-Fi dog policy. There was no breakfast, no swimming pool no workout room

Contras: Know the hotel and staff are fine what I don't like is this Coronavirus take away the breakfast take away the pool which is half the reason I came here you would think bat since this hotel is getting stimulus money they would give a few extra nights free

Prós: Staff was excellent

Contras: No

Prós: Front desk attendant was extremely friendly and helpful!! Felt very safe and convenient location!!

Prós: The lady was nice at check in

Contras: Smells like stale water curtains are badly stained at the bottom they advertise a microwave but all you get is a refrigerator the furniture in the room is mismatched I had to change my] they didn't offer to change my bed I had to change it myself under the covers was full of Hair Never Again

Prós: The hotel was only minutes fr airport, clean and comfortable. I had dinner in the bar where the server was super friendly and food tasted great.

Contras: I didn't get my wake up call and airport shuttle doesn't run for early flights.

Contras: No complimentary breakfast

Prós: When I booked this hotel it said breakfast was included in price. When I asked them about the breakfast they told me it wasn’t free and had to be paid for. I said okay and we just ate somewhere else. Don’t know if there was a mix up or not but I ended up having to spend more money that I thought I already had accounted for. Everything else was great,

Contras: Just that the breakfast was included in my price but turned out not me .

Contras: After staying a night at the Four Points I didn't think it was an awful hotel, until I was charged three separate times in the following two weeks. The first two were supposedly deposits for damage at $50 each that the manager claimed would "fall off." Until I called a second time those charges remained on my card. I thought it was over until last week when another $72.40 appeared from the hotel. When I called about that charge they claimed someone must have charged food from the restaurant to our old room number. I asked for them to remove it, but they claimed it would have to wait to be investigated and there was still no promise the charge would be removed. I ended up having to call my bank to cancel the charge. Needless to say, I don't recommend this hotel to anyone. The stay wasn't bad, but it's not worth the hassle afterwards.

Prós: I had been up for 22 hours and I can't tell you enough how comfortable the bed and pillows were .

Contras: I was happy with everything

Contras: Hall carpet was really dirty!!! This what you see first!!!

Prós: Room was comfy

Contras: We got no toiletries they have hanging dispensers for soap and shampoo very tacky. No soap or toiletries on the sink.

Prós: The room was very clean though I was expecting a little more ambiance. The staff were very friendly and welcoming (arriving and departing). Overall, a very good experience.

Contras: Location during U of L football games made driving in the area very difficult before and after the game.

Prós: I had my daughters 10th Bday sleepover here. The rooms were clean and spacious. The pool was nice and big for the kids and other guest. The staff was very helpful and nice

Prós: Nice employees and super nice beds. TV was also nice.