Pesquise passagens baratas para Ilhas Canárias

Prós: "Everything was excellent on this flight."
Contras: "Maybe the food menu? But it wasn't bad."

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "Food was really hot & good customer service"

Prós: "Crew was great. Phenomenal even."
Contras: "Economy seating, so hard to complain, I got what I paid for, but 1-2” more between seats would have kept my knees out of the lady’s back in the seat in front of me..."

Prós: "Crew was amazing. Good movie selection. Pretty comfortable."
Contras: "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."

Prós: "Amazing crew"

Prós: "Everything"
Contras: "Nothing"

Contras: "Very hot on board"

Contras: "It would have been better if I had made the flight, but the first leg was canceled. We were tortured for 6 hours before it was canceled."

Prós: "Cabin crew were efficient"
Contras: "Open check in counters on time as scheduled. They were half hour late at least"

Prós: "Service god"
Contras: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "TV screens and movies. Food was great."

Prós: "The movies were good, the food was good. Servers were kind and helpful. Clean and overall positive flight."
Contras: "Several delays and gate changes."

Prós: "Food and crew were great."
Contras: "Economy is tight."

Prós: "Chocolate is a nice touch. Snacks (sandwich) was actually good."
Contras: "Seating upholstery needs to be replaced. Faux leather upholstery has cracks. The seat next to mine kept coming off."

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Prós: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"

Prós: "The crew did all they can \The Swiss Airlines lounge was superb"
Contras: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

Prós: "Everything"
Contras: "Nothing"

Prós: "Pleasant staff"
Contras: "Large person next to me spilled over into my seat. Large people should sit with folks like themselves"

Contras: "Not very much space for such a long flight."

Prós: "My partner and I loved our first flight with Swiss from JFK to Zurich the chairs was amazing, we enjoyed the full bed and the entertainmnet screen was amazing to enjoy. The food was delicious and the service was amazing."
Contras: "My Partner and I was dissatisfied with our connecting from Zurich to Cairo. We expected the same flight but we were in basically in coach with little more leg room. The chairs barely reclined to a comfortable position. There was no entertainment, just a three and a half hour flight at the flight plan on a small tv hanging over. their was no differentiation between the economy behind us. just the food that was brought to us, other felt the same as well who were traveling in business with us."

Prós: "The food was surprisingly good and the onboard crew was very nice and friendly. The seats seemed slightly more apart than on Lufthansa."
Contras: "The entertainment unit at my seat was really hard to hear, and from what I heard around me it seems like it's a problem at many if not most seats."

Prós: "good entertainment system, modern aircraft , friendly and competent crew"

Prós: "Even a short flight (1 hr 10 minutes) serves a good sandwich for lunch, drinks, and excellent chocolates to top it off."

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "Nice, clean and modern airplane with great service"

Prós: "I got ill on my flight to Zurich and the Swiss Flight Attendants attended to me like true professionals. They made sure I was comfortable until we landed which meant the world to me considering I was SO far away from my home. I'd like to especially acknowledge Frank, one of the attendants, who sat next to me to make sure I did not feel alone while I was sitting in the back with ice on my head, and felt like the world was spinning. He was my point of trust and warmth. That was not only extraordinary service, but human compassion at it's finest. Furthermore, the head attendant, who's name I could not get in the haze of the flight, escorted me from the plane to the cart who took me to the lounge to recover until my next flight. Thank you, Swiss Airlines, for having employees who knew how to triage my illness, and took care of me like family would. I appreciate it greatly and will surely be booking all my future European flights on Swiss. Please extend my gratitude to the flight crew on my Athens - Zurich flight on 5/28."

Prós: "Food and service were good"
Contras: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"

Prós: "Attentive crew offwring water frequentlyflight"
Contras: "Flifght was far from full and I am small.so the very tight seat configuration was not a problem."

Prós: "Very friendly crew."
Contras: "Seating is too tight and uncomfortable and I'm only 5'6"!"

Prós: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Prós: "Like to have the gluten free option for food. I know i chose it when i got the ticket but i did not get it."

Prós: "On time, even arrival 20 min earlier, very courteous and professional cabin crew comparing to the rudeness of Lufthansa one. Soft landing."
Contras: "At LHR terminal 2, same gate A, B, for 2 different flights which lead to confuse many passengers. Better signing and Public Announcement is needed. Queuing 1:30h for tax refund is totally unacceptable and leads to give up to claim your rights."

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Prós: "The captain kept us informed of all the delays and changes to the flight. The food was excellent and served at appropriate times. The entertainment system proved enough variety for everyone to relax and enjoy themselves on the flight. The agent seated our entire family of four together in the middle section, which was convenient for all of us."
Contras: "The temperature in the airplane was very cold. Both myself and all my children struggled to stay warm, even with the blankets provided. Is there a way to increase the interior cabin temperature? I also wish they had allowed families with children to pre-board the flight."

Prós: "I enjoyed the entirety of the flight."
Contras: "No complaints."

Prós: "The best in flight service. I've taken Swiss air multiple times from Zurich to LA and I will never take another airline. The food is great, plenty of snacks and drinks. Great entertainment and the cabin crew treats you very well."

Prós: "The movie selection was good and I found a new series to watch. The food was good. Liked the cheese and chocolate."
Contras: "Wish I had more leg room. The long flights cause fluid build up in my legs which was very uncomfortable for eight hours."

Contras: "At the check-in gate there was pandemonium. It was not clear how to proceed. The lines were long and disorderly. Since I had passed through passport control, I didn't think I would need to go through again just before boarding. I was in line, ready to have my boarding pass scanned when I was told I needed to have my passport checked! I had to step out of line, go back and get my passport checked, then go back in line to board! I could not get an assigned seat until I got to Zurich. I needed an aisle seat (I had a bladder infection and would need to use the toilet often). It was left up to me to negotiate with my neighbor to switch seats--- the crew would not help at all. I was cramped in my seat. The man in front of me put his chair too far back; I was difficult to work on my laptop with so little room between me and the table. The snack was horrible---uncooked, tasteless calzone and ice cream."

Prós: "Spacious and good food"

Contras: "Not enough room for my knees"

Contras: "The seats."

Prós: "There was no food"
Contras: "Cramped seating"

Contras: "More opportunities for beverage service"

Prós: "Flight was on time"
Contras: "Not many entertainment choices"

Contras: "The plane left 15 mins early and several people missed the flight. customer service of Avianca was horrible, a nightmare. Waited at the airport for 2 hours , no customer service. then called about 10 times , waited on the line another 1-2 hours on multiple calls. had to get a hotel for 2 nights , and they still want to charge me $800+ for another flight - super disappointed!"

Prós: "Decent entertainment but the headphones provided were bad."
Contras: "Flight attendants were terrible. No name tags. Sat in the back gossiping the whole flight. Didn’t even bring around water after serving the “meal” right after takeoff."

Contras: "Boarding very confusing. Meal consisted of a cheese sandwich, and that's it (I was flying business class). Seat was barely functional, cranky and unconfortable. This was my first and LAST flight with Avianca."

Prós: "Comfy seats, great entertainment"
Contras: "Boarding process they don’t check in bags at the gate... food was gross. Flight crew didn’t speak English."

Prós: "Great crew, organized, smooth flight, the team was awesome with my kids on our red eye, which made for such a better trip."
Contras: "No breakfast in the AM. I didn't mind because I wanted the time to sleep anyway, but we got there early"

Contras: "Es muy importante que se le preste ayuda a los pasajeros de la tercera edad que viajan solos porque en este vuelo había una pasajera que nadie ayudó con su equipaje de mano"

Contras: "A educação do passageiro ao lado que nao parava de conversar com outro passageiro em um voo da 00:35 onde todos querem dormir"

Contras: "Alimentação a bordo e o desembarque em Lima"

Prós: "The seats were comfortable! And the service was ol"
Contras: "The time for boarding! They are leave one hour before!! That’s so wrong to do"

Prós: "Airline delayed, kayak didn’t have any info Lost my business meeting in LA, stuck 24 hours in Colombia"
Contras: "Above"

Prós: "Good service"
Contras: "Food"

Prós: "Great customer service"
Contras: "Everything was perfect"

Contras: "Our trip was from NY to Cartagena connecting to Medellin. Our original lay over was suppose to be for 2 hours it became 7 hours!!! I missed the time in renting my car. That office closed at 8pm We also missed most of the remaining day to our day at the hotel Los Recuerdos in Guatape. Just awful!!"

Prós: "Kindness"
Contras: "Food and entretainement"

Contras: "Kayak’s app didn’t update the flight schedule that has changed to one hour ahead. I almost lost my flight because of this"

Prós: "O voo foi apenas de 3 horas, mas o atendimento da tripulação foi impecável. O voo atrasou um pouco, mas o comandante compensou."

Prós: "Smooth flight. On time."
Contras: "Coffee not good."

Prós: "Lots of space, very organized"
Contras: "not enough water passed around"

Contras: "Not enough space between the seats in front of me"

Contras: "Late fly"

Contras: "Atraso...Overbooking em Bogotá o que significou um atraso de 8 horas ao meu destino final"

Prós: "Crew"
Contras: "Avianca has no respect for passengers, they chance your flight without notice, lie, change your seat assignment without notice or train"

Contras: "Atraso no voo, troca de portão e avião, mudança de nossos asentos."

Prós: "good service"
Contras: "food"

Contras: "Som do sistema de entretenimento não saia na minha poltrona. Comissários me atendimento com má vontade para resolução do problema. Vôo atrasou quase uma hora para sair de Bogotá. Enfim, um vôo padrão Avianca!!"

Contras: "Postura pouco profissional da equipe frente ao problema. Me trataram como se estivessem me fazendo um favor ou como se o problema não fosse deles."

Prós: "Good movie selection"
Contras: "A few broken things in the bathroom gave the impression that the plane wasn't well maintained"

Prós: "Entertenimento."
Contras: "A expectativa de vida aumentou ao longo dos anos no Brasil. A fila de pessoas como prioridade também. Uma senhora entrou primeiro na aeronave e sentou na primeira fileira, apesar de estarem alocados nas poltronas 17 e quando os donos originais chegaram, não conseguiram sentar, detalhe que também idosos, tbm prioridade e de fato tinham escolhido é pago por tal assento. Achei um tremendo desrespeito pelas duas passageiras idosas que tiveram os lugares “roubados”. Elas ficaram bastante chateadas. Outra coisa, com a atual prática de cobrança para despachar mala, ficou bem difícil alocar os pertences."

Contras: "O atraso de 2 horas"

Prós: "A Avianca tem ótimos padrões de qualidade e vem mantendo ao longo dos anos. Se diferencia pelo conforto na aeronave, pelo espaço entre poltronas e pelo bom entretenimento a bordo."
Contras: "O embarque nos aeroportos ainda é um ponto fraco que pode e deve ser melhorado."

Prós: "ejaron mi maleta y se pudrio todos los alimentos como quesos prossuto"

Contras: "Muita sujeira."

Prós: "No hay nada que se aproveche en este vuelo, todo malo."
Contras: "Retrasos interminables, falta de educación de los personales en tierra y en el avión, se comprometieron a ayudar en la conexión y no había nadie, una vergüenza."

Prós: "Tenho observado certa falta de manutenção nas cabines da avianca, desta vez a tela de entretenimento não funcionava."

Prós: "Food, entertainment"
Contras: "The crew was absolutely horrible, both on ground and on board, they had no clue was customer service is, very unexpected from a big company like this..."

Prós: "Conforto e atendimento. Neste trecho estava tudo de acordo com o que foi oferecido no momento da compra."
Contras: "Acho que poderiamter servido uma refeição próximo ao pouso."

Prós: "A tripulação foi bastante atenciosa"
Contras: "A Avianca vende que aeronave que faz o trecho Guarulhos para Bogotá é um A330 e disponibiliza um A319. Segundo o atendente do aeroporto sempre é um A319 que faz o trajeto e mesmo assim no site sempre é informado um A330. Além de ser uma aeronave menos confortável acaba ocorrendo contratempos com a marcação dos assentos, para quem viaja com filhos isso é um problema ainda maior, pois pode ocorrer separações (aconteceu conosco). Sugiro que a Avianca seja transparente com seus clientes e entregue o que está vendendo."

Contras: "Porquê colocam o ítem comida, se não há comida?"

Prós: "Atendimento à bordo."
Contras: "Pouco tempo de conexão em Bogota e atraso ao sair do Brasil"

Prós: "O atendimento da tripulação e o espaço das e entre as poltronas. Ressalto a destreza do piloto em nos tirar das turbulências."
Contras: "O encosto da minha poltrona não reclinou e o lanchinho é sempre o mesmo faz tempo."

Prós: "Também operado pela taca Peru, porém avião em bem melhores condições de conforto que do primeiro trajeto"

Prós: "Aviao novo com bom conforto."
Contras: "O voo atrasou mais de 1 hora por causa de somente 1 passageiro que tinha perdido o passaporte."

Prós: "Da atenção dos funcionários desde o check in"
Contras: "A mala da minha filha foi extraviada num voo curto de apenas 1,20 hrs São Paulo x Belo Horizonte , uma coisa inadmissível"

Prós: "Esse vôo, foi relativamente tranquilo, embora tenha atrasado um pouco."
Contras: "Do atraso e como eu estava faminto, achei a comida muito pouca."

Prós: "Tripulação atenciosa!"

Prós: "Praticidade do atendimento e cordialidade dos funcionários."

Contras: "Pouso e decolagem"

Prós: "Tudo foi rápido e prático no embarque e durante o voo."
Contras: "O assento que me sentei não travava na posição reclinada e nem tampouco a tela do entretenimento ficava em posição para utilização (era a fila 7, a primeira após a classe executiva)"

Contras: "Everything perfect although 757 planes seemed tired. Istanbul TA airport lounge is second only to Emerites."

Contras: "Free wifi"

Prós: "Turkish Air’s boarding is very good and their food and entertainment is good"
Contras: "I have flown many international miles and many with Turkish Air. I have seen them go backwards as an airline these past 9 years. No more Premium Economy and very small seats, no more hot towels b4 takeoff, unbearably hot cabins, no good snacks on long flights, etc."

Prós: "Assento e refeição"
Contras: "Atraso"

Prós: "Tea"
Contras: "Food and service"

Prós: "Person kicked seat due to reclining and crew did NOTHING to stop. Turkish sold seat as extended comfort, but then said at the gate that they don’t have such seats!!"
Contras: "Fly another airline"

Prós: "Food was better"
Contras: "Seating was not tight"

Contras: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"

Prós: "Voo rápido e tranquilo"

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Prós: "Food and service in business class were splendid."
Contras: "Absolutely nothing"

Contras: "Nada"

Prós: "On time"
Contras: "Not enough leg room"

Prós: "Care from the crew and consideration"

Contras: "Nao permite reserva de assentos nem no checkin online"

Prós: "Food, staff attitude, service. Good communications from captain during lateness period at JFK."
Contras: "In Istanbul the line for boarding was badly mismanaged, something unusual for them."

Contras: "Very poor boarding conditions. The board only said "proceed to gate". Once at the gate, there was not one single boarding announcement. People next to the representatives started to get up and everyone else followed."

Contras: "Atrasso, comida ruim"

Prós: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Contras: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Contras: "Once again they were late to arrive to my connection (with them), we had to run to the gate, still had to wait for boarding, and when i got to Tel-Aviv i found out that one of my suitcases was left behind !!!"

Prós: "Well looked after from start to finish!"
Contras: "Nothing!"

Contras: "Poderia ter melhores filmes, de resto nota 10"

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "Movies, I had leg room. Nice friendly staff .."
Contras: "Internet would not work"

Prós: "Unfortunately I was extremely not happy with the flight I had a layover for about 11 hours and every time I spoke with a representative they didn't have any new information"
Contras: "The customer service experience along with the unorganized procedure for a delayed flight."

Prós: "The food, it's excellent.The entertainment system is really complete."
Contras: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."

Prós: "The staff!"
Contras: "The turbulence lol"

Prós: "Big plane"
Contras: "Boarding process was a zoo. Notificationso on loud speaker every 5 minutes waking you up"

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Boarding took way too long - I waited in my seat with no air conditioner sweating so much."

Prós: "Information was given on time regarding schedule. The flight itself was good, and in flight crew were attentive and provided you with enough attention"
Contras: "food could be a bit better. Scrambled eggs were too undercooked and the kofte was very dry."

Prós: "It was all good!"
Contras: "Except that in the same day I had two flights with Turkish Airlines and both of them had a delay."

Prós: "Food was pretty good."
Contras: "Crew was disorganized. Half the plane didn't get the bread that was supposed to be on the breakfast menu. Service was slow and not enough crew. Also had to wait 30 minutes to use the bathroom because the crew told me I couldn't go into the one I was already in line for and the other one was being cleaned. Seats were more cramped than most airlines (and I'm short)."

Prós: "Short flight with no issues."
Contras: "No problems--everything average."

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "Every thing was excellent"

Prós: "Great Planes. Good service o the air."
Contras: "Their service on ground needs a lot of work. From luggage check in to attitude of the staff is horrible. Specially in Turkey the service is so frightening that you hope you have your luggage and no need to go to find help. If you need help you are on your own. No one will take responsibility and help you."

Contras: "the delay in the departure"

Prós: "I liked the food and the crew and the entertainment."
Contras: "I didn't like the trip two hours late."

Prós: "Reasonable good food by airline standard. Good entertainment options."

Prós: "Friendly service and plenty of food"
Contras: "They cancelled my flight but there are free tours or free hotel accommodations that are offered"

Prós: "All"
Contras: "Not enough leg room."

Prós: "Satisfying overall flight."
Contras: "Asian vegetarian meal was not as good for inbound flight as it was for outbound flight."

Prós: "Spacious, coffee actually tasted like coffee and not water like in other airlines. Everyone was very friendly"
Contras: "I brought a small suitcase and they told me I couldn't take it on the plane... when I got on the plane there was more than enough space. Everything was good afterwards. I was just hoping to not having my suitcase checked in so that I wouldn't run risk of losing it. I got my luggage from the pickup area with no problems!☺"

Prós: "Flights left on time. Boarding was good."
Contras: "It was blazing hot on every flight. Several guests complained yet the staff kept saying it was cool enough and would not turn it cooler. Although the menu said cheese sandwiches were available at any time, we were told there weren't any when we asked for one. The guest next to me would push the attendant button and the staff would walk by several times without even making eye contact with her."

Prós: "Crew were very nice and professional."
Contras: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."

Prós: "ALL"

Prós: "TONS of legroom, fantastic service, young and friendly crew, great food, overall very comfortable."

Prós: "This Transavia Airlines is not good at all."
Contras: "Many things cheaper does mean better."

Prós: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "Terrific hot breakfast in bus. class"
Contras: "Window did not darken like the others."

Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."

Prós: "Professional crew. Good simple check in."
Contras: "Nothing."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Contras: "Not being to help on the ground in Copenhagen with delta issues"

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "economy plus seats were nice, great movie selection, especially international movies"
Contras: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Refeições de alto nível"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Prós: "the drinks"
Contras: "seat reservation. having to pay for luggage...."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Contras: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Contras: "Flight cancelled"

Prós: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Contras: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Contras: "Long haul flight made pleasant by KLM"

Prós: "My seat at the window was great and the staff really friendly and courteous!"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Contras: "Need more leg room!!! Larger meals needed."

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Contras: "Inflight was better than I expected. But needs upgrading air crafts."

Prós: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Contras: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contras: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Contras: "My suitcase didn't come with the airline."

Contras: "Not enough leg room"

Prós: "Nice crew pilot food and beverage"
Contras: "No wifi"

Prós: "Tripulação"

Prós: "Staff very pleasant"
Contras: "Evening snack was not the greatest breakfast was pretty food"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Prós: "Great service"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Prós: "Good flight, very attentive crew."

Prós: "Snooth and efficiënt with a KLM service"
Contras: "No entertainment"

Contras: "Flight was cancelled."

Contras: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Prós: "Food was excellent, frequent and filling"
Contras: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Good information and helpfil boarding."
Contras: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Contras: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Prós: "El entretenimiento"
Contras: "Demasiadas mascotas sin posibilidad de descanso. Un gato en ej asiento del frente que no dejó de hacer ruido y dos asientos atrás un pero en la misma situación. Debería tomar más medidas para el viaje de mascotas"

Contras: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Prós: "The crew was great"
Contras: "1-2 +cms leg space"

Contras: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"

Prós: "Polite and friendly service"
Contras: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Prós: "Spacious business class seats, excellent meals"
Contras: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Contras: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Contras: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."

Contras: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Prós: "Nada"
Contras: "Horário"

Prós: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Prós: "Amazing crews!"
Contras: "N/A"

Contras: "Too much time spent at boarding. On luggage missing."

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Nice staff. Flight on time."
Contras: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Contras: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Prós: "Crew was very nice. Food was good and tasty."
Contras: "Plane seemed a little worn, which surprised me since it was an A380. Not that old. I had purchased an upgrade to a seat with more legroom, only to find out there was no USB plug for charging my phone. All standard seats have them. Would have been nice to be warned about that."

Prós: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Contras: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Prós: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Prós: "No extra charge for simple refreshments."

Contras: "Not much legroom."

Prós: "Cheap ticket"
Contras: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Prós: "Everything"

Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."

Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"

Prós: "The food was okay and the staff were friendly."
Contras: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Prós: "The free glass of red wine when the plane finally took off."
Contras: "The flight was delayed. We were told that it was just a half an hour delay by the man that was informing us of the delay and then we were then told by a woman that it was going to be over an hour. We weren’t told any specifics of why the plane was delayed, other than: “ the engineers are looking at the issue now”. We received messages saying that the flight was cancelled but then we were told to ignore that. We were told that we would have an update every 10-15 minutes but by the time we had the next update was 1 hours later, we were told that the plane will depart at 15:50- which we did. But we also sat on the plane for an extra 2 hours or maybe even more (couldn’t bare watching the time at this point) because the man that was supposed to push the plane backwards in order to reverse the plane didn’t turn up so we then had to wait for all of the other planes to take off before we could. Eventually the plane set off at 18:20 and I got in France 19:30-20:00 ish?"

Prós: "Nothing"
Contras: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."

Prós: "Nothing"
Contras: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Prós: "The crew and flight was faultless"
Contras: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Contras: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "The plane arrived in New York smoothly"
Contras: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Prós: "Flight was smooth"
Contras: "Food"

Prós: "Nothing."
Contras: "They loosed our reserved seats, our luggage, food was awful, ground staff was disrespectful."

Prós: "I didn’t actually liked the entertainment"
Contras: "I just didn’t enjoy the entrainment."

Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"

Prós: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Contras: "Only 1 bathroom (toilet) for all of first class"

Prós: "The cheese and the bread"
Contras: "The unprofessional staff during boarding and food serving"

Prós: "Comida"

Contras: "Embarque"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Prós: "Cabin crew very friendly and caring."
Contras: "Airport services and lounge are OK."

Prós: "Nice food Right in time Police and customs formalities easy"
Contras: "Poor comfort in business class No entertainment at all"

Prós: "Good boarding procedure."
Contras: "Nothing much to add for a short journey."

Prós: "Efficient on and off Staff polite and helpful"

Prós: "The check in process was much better in the CFG airport than SFO. Very organized."
Contras: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."