Pesquise passagens baratas para Edimburgo

Prós: "Crew was great."
Contras: "Boarding could have been better"

Contras: "Food was very poor. They gave us same food every time in all flights. Sandwich was not good. There was no tea, coffee or cold drink. Not even fruit or any chocolates. Food made all of us very upset."

Prós: "Nothing"
Contras: "Worst ever airline in the world charged me for Cary on bag $430 for weight 8.7kg from Oslo Norway to adiss ababa Ethiopia I recommend no one has to fly with Turkish airline poor customer service"

Prós: "Great"

Prós: "Tea"
Contras: "Food and service"

Prós: "Nothing"
Contras: "Comfort"

Prós: "It was a great flight."
Contras: "The cabin temperature was a little warm"

Contras: "Very hot"

Prós: "The crew is friendly, efficient check in and boarding. Food is pretty good."
Contras: "Turkish Air keeps their planes unbearably hot. I’ve complained before and they always say it’s “Normal” for the industry. I fly over 1000,000 a year and I’m telling you it’s not. Also, I bought an “Extra” room seat and the seat is still ridiculously small for anyone over 6 feet."

Prós: "Quality service and efficient"

Prós: "Entertainment screens good"
Contras: "On the flight from Istanbul to Malaga the entertainment screens were very poor."

Prós: "I liked everything, from the inflight catering, check in, etc! I had to cut short my trip to Istanbul due to a family issue- they couldn’t do enough to facilitate a flight home at short notice at a minimum cost and most importantly expedited my return with the minimum of hassle- thank you Turkish!"
Contras: "No negative points to make."

Prós: "Price"
Contras: "Check in process with unfriendly and unprofessional staff"

Contras: "Flights were delayed for 24 hours!!!! Do not take this airlines. Inside the airport they can't even speak English. They are rude and raciest. No wheelchair were provided for the old people."

Contras: "Late into the flight there appeared to be a medical emergency taking place just a few rows ahead of me. No announcement was made; it was as though we were expected to ignore the situation. But with the lights in the cabin turned on, a small crowd gathered, and the passenger being vocal in his distress .. . a brief announcement would have been nice: Situation under control, no need to worry, flight will continue as scheduled. The passenger had a relapse a few hours later - again no acknowledgement from the crew to reassure those of us who could hear his cries of distress."

Prós: "As always Business Class on Turkishwas an excellent experience. Good food and cabin service."
Contras: "Cabin was dirty, liquid stains on lighting fixture. Arm rested were dirty."

Prós: "love the wine/food for, the long haul flights and a good selection of entertainment!"
Contras: "still dont get why plane seats can't br designed to be mildly comfortable."

Prós: "Food & Wine"
Contras: "10hrs of screaming kids in row 12! Ta RDG"

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "on board was good, plane in good condition, good breakfast, attentive personnel"
Contras: "After boarding, my traveling companion was forced to deplane and take a later flight, some confusion and his seat had been double-booked"

Prós: "Pilot did a smooth landing both the long flights."

Prós: "Food"
Contras: "Horrible seats, earphones hit or miss, cabin littered throughout, staff didn’t clean up from time to time, nor check that seats were up/belts fastened."

Contras: "No room"

Contras: "Too dirty and service is very slow!"

Contras: "They changed checkined seat numbers. Air conditioning was a total failure."

Contras: "The service on Turkish airlines was not friendly or helpful. The food was not quality, or food tasting. The entertainment didn't include a lot of movies at all. One of the flights did even give headphones. The staff wasn't rude and not helpful, and didn't make the flight comfortable. I had high hopes flying with Turkish Airlines for the first time, but I was thoroughly disappointed with everything."

Prós: "The staff!"
Contras: "The turbulence lol"

Contras: "In flight entertainment system was not functioning. Turkish refused to provide hotel in Istanbul as per their policy even after being told by Turkish employees in the USA and France that this would be provided due to my 20 hour layover. I will not fly Turkish again in the future."

Prós: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"

Prós: "Nothing.... except the movies"
Contras: "Everything....food and service. The airlines also Lost our bags...and till today cannot trace or find it. Went on a cruise with 2 pairs of clothes. How does an airline give a bag tag to a passenger without putting it in the bag???? 12 days and no bags.... terrible call center service too no help at all."

Contras: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Prós: "Food"
Contras: "Nothing"

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "Timeliness Cleanliness Orderly boarding Courteous crew On board meal edible - even tasty"
Contras: "Seats a bit narrow"

Contras: "the delay in the departure"

Contras: "Cramped seating"

Prós: "Leg rooms are much smaller compare to other airlines."

Prós: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Contras: "Nothing. They were perfect!"

Prós: "The crew on the flight were very nice"
Contras: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."

Prós: "Easy checking reasonable wait."

Prós: "Na"
Contras: "Na"

Contras: "I didn't received my luggage same day Ithat was not find it and I had to wait 4 days to get it"

Prós: "The food was the best I have ever had on any airlines Crew was professional and very attentive to passengers"
Contras: "Na"

Prós: "Everything"
Contras: "Nothing"

Prós: "The entertainment choices were quite good. Flights arrived more or less on time."
Contras: "Our departure flight (BOS-IST) was changed 6 weeks after our booking, so our 2.5-hour layover became 10 hours. This happened before in my past experience with Turkish Airlines. There were many babies and small kids, so the noise level was high. Not ideal if you want to get some sleep on the flight."

Prós: "Every thing was perfect and the service too"
Contras: "The only problem is I didn't one of my luggage on time after 3 days I was upset and made"

Prós: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Prós: "We flew during the first week of the Atlanta to Istanbul flight on Turkish airlines. The plane is new, seats were comfortable and in flight service meals were tasty. Good selection of food and alcohol. Also, new movies and good selection of top rated movies to keep us entertained for this 10 hour or so flight."
Contras: "Staff wasn't all that friendly. My husband and I fly all the time on domestic and international airlines ( American, Delta, British Airways, Cathay Pacific, Korean Air, etc). The flight attendants just do not seem happy at all. They hustle around and speak to passengers in a very brisk and cold manner. Customer service training is warranted if they truly want to be a best in class global airline."

Prós: "free large movie selection. good food with some Turkish flair. super friendly staff. power port for electronics. Istanbul is a very busy airport hub. This time, we had no delays, but we have before."

Prós: "Comfortable"

Prós: "Great crew, especially on a long-haul flight. Decent food, considering how many people they were serving. Best bathrooms I have ever experienced on a large plane."
Contras: "Legroom, legroom, legroom!! If we are to be treated as sardines, at least pack us in oil. It gets worse every time we fly. Crew agreed; the airlines need to be put on notice. It makes their job impossible."

Contras: "Delayed flight made me miss my connection and spend a night in Frankfurt. Take off time, bag didn’t come out as priority, waited over 25 minutes."

Prós: "Crew AMAZING nice people very hospitable the food was good, very respectable staff accommodations nice"
Contras: "The seat in the back was very uncomfortable to sleep other than that amazing"

Prós: "Customer service is excellent"
Contras: "At SFO customer service with extra charge could not able to explain the amount of extra charges and not quiet professional"

Prós: "Crew was super professional and friendly !"
Contras: "Little to no overhead cabin room to stow by my bag so had to place under my feet."

Contras: "Arrived late due to bad weather in Houston, about an hour late."

Contras: "The bathrooms really needed more care in this trip, VERY different from my trip to Brazil."

Prós: "Actually a very roomy plane for these days. Highly recommend this flight and plane type."
Contras: "The food sucks - bring your own."

Prós: "Nice touches like pillow and blanket, lots of movies and hot meals."
Contras: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."

Contras: "Lufthansa lost my luggage. Still waiting in my hotel."

Prós: "Very amazing"
Contras: "N/a"

Prós: "Service and hospitality. On dot service with no major delays."

Prós: "Friendly cabin crew"

Prós: "Crew was very nice and attent ive"
Contras: "Delay cause sings uS to miSs oUr fliGh? ENT.ert.ainmrt wasn't good eitHer and way to cramped even for coach on that long of a fligh"

Contras: "never got to goddamn frankfurt"

Contras: "Boarding process was a bit unorganized"

Prós: "Crew"
Contras: "Late noisy too many children slow boarding"

Prós: "Good plane and service"

Prós: "They put me on another flight"
Contras: "Flight so delayed that you had to follow them and insist before they rebook you. It was not an automatic process. I was frustrated because I couldn't make it to Frankfurt!"

Contras: "4 good movies, regular water rounds, friendly staff, enough toilets"

Prós: "Great staff, amazing experience."
Contras: "No vegetarian food"

Prós: "overall experience is great"
Contras: "seats would have better"

Contras: "They Changed the terminal last minute and i miss the flight ! horrible experience i needed to pay new tickets 300$ ! i will never going to book or recommend to anyone to fly with your company.."

Contras: "The flight was over 4 hours delayed and we only received a 10 euro voucher. The boarding process was chaotic and stressful."

Prós: "Stewardess enjoyed her work encouraged us to take better seats. A full hot meal."

Contras: "Due to repair aircraft equipmen, almost 1h delay my flight."

Contras: "Flight was late leaving Munich and it caused me to miss my connection. And just my luck my rebooking was 2.5 hours delayed."

Contras: "The food was pretty dull."

Prós: "Efficient boarding"
Contras: "Food was poor, dried up and not enough for 10 hours flight. You did have the option to buy more."

Prós: "The food and service"
Contras: "I don't have my luggage yet!"

Prós: "The convenience of an early arrival time in Frankfurt to catch another connecting flight to my final destination"
Contras: "Lufthansa was GROSSLY late to depart,for no apparent reason, causing me to miss my connection! Lufthansa then arranged for the cheapest and LATEST flight available as an alternate connection causing me to miss a very important family event.. Very disappointed.."

Prós: "Excellent service and efficiency."
Contras: "Nothing"

Contras: "Having to pay to sit together."

Prós: "Service & timing..."
Contras: "It took them time to fix my entertainment screen..."

Prós: "Crew was very nice."
Contras: "Little less order when boarding but it was okay. Poor quality food, processed food."

Prós: "Very comfortable sleep Crew attentive"
Contras: "Food not worth the first class ticket"

Prós: "I was very frustrated with the booking service and had to change my flight but was unable to. Very very terrible experience and I would not recommend kayak to anyone"

Prós: "The staff was very friendly once I managed through the line for the rebooking because of the strike."
Contras: "Strike holding passengers hostages. This was not the reputation of Lufthansa and the poor relationship between the staff and managment in the past 2 years will make me reconsider travelling with this company."

Contras: "There is never enough room in coach. The food was TERRIBLE."

Prós: "Very helpful crews. Any problems."
Contras: "Nothing"

Prós: "The efficiency and professionalism was impressive."
Contras: "The temperature on the flight was uncomfortanly warm. the Airbus planes do not have individual air jets at each seat which is a desirable feature. Therefore, the environment felt stuffy. It would also have been nice to have refills on coffe and hot tea, however, no one checked back with us after round one. The bathroom floor should also have been cleaned more frequently."

Contras: "2 hours late"

Prós: "Thank you for the great experience!"

Prós: "Great crew, smooth flight, enough leg room, but no reclining seats"

Prós: "Entertainment, comfort"
Contras: "Food was not good. Too salty."

Prós: "The Frankfurt-Boston flight seat was comfortable & food was very good as well as the air hostess in charge was excellent & very cordial."
Contras: "Entertaintainmemt movies"

Prós: "All was very proffessional"

Prós: "Again, excellent customer service. Can't say enough."

Contras: "The Budapest Airport was not very organized for check-in."

Prós: "Staff were polite"
Contras: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Prós: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Contras: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Prós: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Contras: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Prós: "The crew was professional & friendly"
Contras: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Prós: "Crew were excellent"
Contras: "Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger."

Prós: "The crew tried to be helpful but were equally frustrated with the ground crew."
Contras: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Prós: "Usual faultless KLM experience"
Contras: "Nothing."

Contras: "KLM crew exceed our expectations"

Prós: "Just as I expected. And I made my last connection easily."

Contras: "Travelled business class and was ace experience"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Prós: "Crew was friendly"
Contras: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Prós: "Good beverage service."
Contras: "Over an hour delayj for departure."

Contras: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Prós: "Helpful and kind crew"
Contras: "I wish there was WiFi"

Prós: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contras: "The earphones could have worked!"

Prós: "Everything was good except for the entertainment consul for one of our seats."
Contras: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Contras: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Contras: "No reading light in my seat..."

Prós: "Boarding agent extra effort to improve my seating!"
Contras: "Food amount less than expected."

Prós: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Contras: "I would have to dream something up."

Prós: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Contras: "Boarding could be better"

Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Prós: "MCR airport Mert & Greet parking was smooth and efficient."
Contras: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Prós: "Friendly staff"
Contras: "Leg room"

Prós: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Contras: "Except for the man next to me - great!"

Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Contras: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Prós: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Prós: "Sound was broken on my TV set!"
Contras: "Called stewardess twice to assist. No response!"

Prós: "Left ontime and service was excellent."

Contras: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Contras: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Prós: "Consistently high standards"
Contras: "Nothing"

Contras: "At some point the luggage was lost. here."

Prós: "Everything"
Contras: "Nothing"

Prós: "The cabin crew were pretty good. That's about all that was good."
Contras: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Prós: "Good multi media access and content"

Prós: "staff was fine"
Contras: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Prós: "On time."
Contras: "No negative"

Prós: "Free wee cake."
Contras: "Nothing in particular."

Contras: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Prós: "Same as above"

Prós: "Food and drink service"
Contras: "Boarding pass facility"

Prós: "We love the flight all the way"

Prós: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Prós: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Contras: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Prós: "Flight was delayed by over three hours."

Prós: "No Crew."
Contras: "The flight was cancelled, never went."

Prós: "The free middle seat because the flight was not full."
Contras: "Bigger glass for wine"

Contras: "They got our bag out of the plane and then lost it, had no earphones whatsoever."

Contras: "Be on time"

Contras: "The flight was late"

Contras: "The crew were more concerned with having their lunch than taking care of customers"

Prós: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Contras: "More choices of TV shows to watch."

Prós: "Great Airplane i felt awesome tha movies the food everything was great with this flight"
Contras: "nothing, maybe the Airport at Hanga Roa because we wait so much time!"

Prós: "The gate agent refused allow us to board..even though fully paid we were checked in and had boarding passes IN HAND..said there was a problem caused by kiwi sjd fid no honor our ticket. We missed 2 planes, had to find. A hotel in Mexico City and buy new tickets to get home. INSANE"

Contras: "The time it took to open the door upon arrival"

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Prós: "no"
Contras: "everthing"

Prós: "The crew was nice enough"
Contras: "Departure time. Vessel was really old. Uncomfortable seats"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Prós: "You made it possible to change my flight to one earlier"
Contras: "The food"

Prós: "On time"
Contras: "Travel agency accessed through kayak (kiwi travel) didn’t allow for online check in ahead of time. It also didn’t allow for seat selection ahead of time, so I was stuck with middle seats both ways."

Prós: "Friendly employees"
Contras: "Seat pitch"

Prós: "the flight attendant were very kind"
Contras: "They should get more modern airplanes with personal TV."

Contras: "The same. It was the same plain"

Prós: "Flight attendants were very polite and the personal entertainment screens were great!"

Prós: "I liked the presentation, the effort that LATAM puts forward in general. They have great uniforms that reminds me of old airlines, in a good way."
Contras: "The services is good, but they do not do it with a smile on their face. I asked for a cup of water and both times it took them about 10 minutes to get me that cup. The crew always seems to be bothered to serve the customer. There is also a big difference between services going straight to Santiago on the 787 and to Peru on the 767. I understand the plan (767) is older and that does not bother me. What bothers me is the disparity in service between the two. I received great service the first time I traveled on LATAM, ever since then they have disappointed. I do not understand what is going on with them."

Prós: "Not much. The quality of the service of lan after the merger with tam has decreased substantially"
Contras: "Our connecting flight was late and we missed the last flight. In the new flight they lost one bag. After 41 hours of traveling latam surely ruined our holiday memories"

Contras: "Breakfast is too early, as soon as take off they serve. it should be before landing."

Contras: "I needed to change my flight because of a death in the family. To change my flight was more expensive than the initial ticket itself. That is ridiculous. You should not do that to people. There should be a $300 change fee and that's it. At most. The entertainment would be good if I could hear it - but I couldn't. The sound was terrible. Uncomfortable seats. Barely slept. Overal terrible experience. Also turn on the damn entertainment while we are waiting on the tarmac - why wait until we are in the air? Almost every other airline - all the good ones - Emirates, Lufthansa, and other quality airlines - will let you access the in flight entertainment as soon as you sit. But the change cost of the ticket was the most offensive thing. I feel robbed, in a time of tragedy."

Prós: "Good seats and service"

Prós: "Great flight and friendly staff"

Prós: "Service on board great people"
Contras: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Prós: "Nice flight, enjoyed the food, excellent service."

Prós: "Crew was welcoming and helpful."
Contras: "I was very disappointed to discover that I was not able to choose my seat because I bought my ticket from a third party. The boarding gate crew seemed stressed and were a bit short with passengers waiting for seat assignments."

Prós: "The plane 787- 8 is new and realy comfortable"
Contras: "Too much bread at dinner The flight was delayed more than 15 minutes"

Prós: "I got to my destination safely and on time"

Prós: "Friendly and helpful staff"

Prós: "Enjoyed my first trip on LATAM."

Prós: "Smooth flight, on time"

Prós: "Boarding was fast."

Prós: "-Entertainment in seat TVs was amazing. -Food was delicious -Tons of space and I was in the economy or regular seats. -Love the tinting windows! -Staff as always on LATAM in my recent experience was very good. Very cheerful and very caring and considerate. Must keep saying how good the staff was!"
Contras: "Long boarding time...however I realize this was a very large and full flight."

Prós: "The plane was comfortable."
Contras: "The crew boarding the passengers did not seem to know what they were doing. I waited in line for over 30 minutes, which at 1 am in the morning was tough. I had my boarding pass reviewed by 3 different attendants. They did a cursory inspection of my backpack by opening 2 of the 15 pockets."

Contras: "5 HOUR DELAY ON A ONE HOUR FLIGHT. LA 990 MPN/PUQ 10 DEC"

Prós: "This was the last leg of a very long trip. It went great and the whole trip went as planned. Highly recommend LATAm and American."

Prós: "Helpful, friendly service from LATAM employees. On-time flights."

Prós: "Crew Attention"

Prós: "Always professional and friendly!"
Contras: "Didn't have time to get any in air food or beverages due to rough air. Not their fault!"

Contras: "The flight from Lisa was cancelled and the 18 hour wait in Lina was horrible!!! All day at the airport!"

Prós: "food was tasty"

Contras: "rhe seat was terribly unconfortable. Food very bad"

Contras: "Latam Flight was delayed for maintenance and notice was not given via email/text or call. Desk agent pointed at paper taped on desk and asked us to read about the delay vs telling us what to expect."

Prós: "Boarding"
Contras: "Poor leg space Entertaiment Poor food"

Prós: "Entertainment app is really nice which makes the trip enjoyable and cost efficient"
Contras: "Unfortunately, entertainment content is rather dated and limited. A bit newer and varied content would be great for this amenity"

Contras: "Lástima connecting fligh was a little bit tight but every things worked"

Prós: "Movies app. Chers are nice and cozy"

Prós: "The crew is nice"
Contras: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Contras: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Prós: "Very friendly crew"
Contras: "In-flight system had some errors"

Contras: "I not get to go my flight, I couldn't get reimbursement"

Prós: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contras: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Prós: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Contras: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Contras: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"

Contras: "Crew on the ground was very rude"

Prós: "Check in agent extremely helpful and friendly."
Contras: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Prós: "Entertainment system failed repeatedly."
Contras: "Entertainment system failed repeatedly."

Prós: "crew was great, seats were comfortable"
Contras: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Prós: "The crew was excellent."
Contras: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Contras: "Great experience"

Prós: "The crew was friendly!"
Contras: "Once again no vegetarian options."

Prós: "Intranet meant I could watch movies on my iPad"
Contras: "Seats are very uncomfortable"

Prós: "Crew was very nice and the food was excellent"

Prós: "DIY snack area"
Contras: "Food and seating"

Prós: "Food and entertainment was awesome"
Contras: "It's awfull to sleep. Very unconfortable."

Prós: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Contras: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Contras: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Prós: "Over all everything was great, except the bags check in"

Prós: "Just a routine flight but done with perfect execution."
Contras: "Nothing."

Contras: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Prós: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Contras: "Business class seating on the AirBus 318 is very cramped."

Prós: "Everything"

Prós: "That I was able to sleep a bit on the flight - and that we gained an hour."
Contras: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Prós: "It was on time"
Contras: "Hard seats Boarding was 35 min delayed"

Contras: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Prós: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Contras: "Slight issue with headphone connection, was not the only passenger."

Prós: "Everything was fine"

Prós: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Prós: "The friendliness and courtesy of the staff."
Contras: "One piece of my luggage was left behind in Paris."

Prós: "The cabin crew was very good!"
Contras: "The economy premium seats are very uncomfortable"

Contras: "The flight was late, real late."

Contras: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."

Prós: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Prós: "Although we departed late from Paris, it arrived on time to Mexico City. Most of the stewardess very professional and kind."
Contras: "Although we traveled in Business, all business cabins were full of children, tired crying, walking around. My suggestion to AIR France would be that the small cabin of business were assigned to adults only. Regarding food, some options were not available when our turn came."

Prós: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"

Prós: "Crew very professional and nice food Boarding process well organized"
Contras: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Prós: "Friendly onboard staff"
Contras: "Treated like cattle while boarding unless your preferred member. Average food quality."

Prós: "Good on a short flight"
Contras: "Paying for carry on due to weight limit. First time this ever happened!"

Prós: "Getting there on time despite delay"
Contras: "entertainment had very old media and no recent additions. Crew was not very organized"

Prós: "The flight was good overall. Friendly crew good attention."
Contras: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

Prós: "A short flight but attendants served us a snack and water with a smile."
Contras: "No business class"

Prós: "Loved the movie selection and the food was good too."
Contras: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Prós: "Kind, courteous, attentive crew. Smooth flight."

Prós: "This plane was the nicest plane I had ever been on. Very comfortable and the entertainment was amazing!"
Contras: "Airplane food is airplane food I guess."

Prós: "Everything good more or less."
Contras: "Planes where not updated. I would like planes to be more up to date like other companies."

Prós: "Nice comfortable plane and excellent crew"
Contras: "We had to wait ages for one passenger to board. This made us miss ur slot and we arrived 90 minutes late in Paris. The plane should have just left without her. The breakfast on offer was terrible. We booked through Flybe, with our reference no and a flight no that was different from Air France. We could not book in on-line with this no, and could not do it automatically at the airport either. We had to book in at the desk. Same thing on the way back, except that even at the desk, the Air France check-in man had difficulty. He told us first of all to go to Flybe desk, but we couldn't find it and had to come back.What went wrong here? It was a shambles. I hope I will get a response to this."

Prós: "I normally like to take an Air France flight. I love the food and the crew treatment. I like this French know how."
Contras: "I really don't like this new scedule at 11.00 My flight from Nantes needs to take off at 6.10 I need to leave home at 3.00 I imagine that I am not the only one with this kind of problems. Please, try to help"