Pesquise passagens baratas para Cracóvia

Prós: "Emirates staff are very professional"
Contras: "To remove menu on paper. Rather Emirates should display the menu on the screen like other airlines who care about the environment"

Prós: "plane is comfortable and business class bar is great"
Contras: "Boarding was a mess and food is terrible"

Prós: "Entertainment, punctuality, helpful crew"
Contras: "Food"

Contras: "Offer cappuccino along with coffee, tea, and juice."

Prós: "Crew we're friendly and helpful. Seats were good."
Contras: "Old plane so in-flight entertainment systems didn't work properly in 3 of the 4 seats we occupied."

Prós: "Voo"
Contras: "Embarque com finger e mais próximo do gate"

Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."

Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."

Prós: "Friendly crew"
Contras: "Free WiFi"

Prós: "Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there"
Contras: "Seat was okay, even when multiple exit row seats were available they would not give it to passengers as they had 500 Dirhams charge on them. Qatar had no such policy when I travelled there two weeks ago they happily let us use the exit row when no one was seated there"

Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "Alimentação!!"

Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"

Prós: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Prós: "The crew were superlative."
Contras: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"

Prós: "In general, everything as expected, some crew members were even extra nice."
Contras: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Prós: "Padrão Emirates Ou seja, tudo muito bom"

Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"

Prós: "Tripulação e assento"

Prós: "The food was good, good intertainment options"
Contras: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."

Prós: "Emirates always goes above and beyond to keep your experience as good as possible."
Contras: "The boarding process lacked discipline"

Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."

Prós: "Friendly cabin crew, new movies"
Contras: "Long wait after boarding before takeoff"

Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"

Prós: "Tudo"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"

Prós: "Emirates perfeita"
Contras: "Nada"

Prós: "Excelente!"

Prós: "Lots of entertainment options with current movies."
Contras: "Limited leg and elbow room. Food too carb heavy."

Prós: "Well, the best thing was my free upgrade from Business into First ....which is perfect for the 14+ hours from Dubai to Seattle..... :)"
Contras: "I prefer the A380 to the 777-300 due to the availability of the bar/lounge area, and also the shower."

Prós: "Embarque pelo Lounge é muito rápido"

Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."

Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"

Contras: "Peanuts should be replaced with snack crackers as so many people can not eat or come in to contact with peanuts, it’s a health hazard and not healthy. Entertainment on board should have background music"

Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."

Contras: "crew"

Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."

Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."

Prós: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."

Prós: "Professional and courteous behaviour"
Contras: "Nil"

Prós: "Entertainment system is very good. The aircraft is huge and comfortable. Crew was marvelous"

Prós: "I like the flight route"
Contras: "This is my fourth time booking Emirates for my route through kayak. The route is longer but I choose it for on-board Internet for work emails. Generally, they have on-board WiFi Internet, however for my return route of 21 hours both flights had no wifi which was disappointing. This is unprofessional because if you are planning on having WiFi to respond to work emails and it is not available once you are already in the air there is nothing you could do but get stuck. Never does this happen with Lufthansa, Turkish, Etihad. Disappointing."

Prós: "Good food"
Contras: "Technical issues with my in flight entertainment that was never that was never corrected"

Prós: "Kids meal were OK"
Contras: "changing of the airplane to Malaysian airline without prior information. The Fruit platter was not good, unripe and relatively not so fresh. My previous experience with Emirates was MUCH better!"

Prós: "Overall service and special attention to kids"
Contras: "Inadequate washrooms"

Contras: "The seats are small , its hard to move, sleep or to do anything For 15 hours flight you need a little bit more space. But everything else was great"

Prós: "Food is good"
Contras: "Need Indian tea"

Contras: "Nothing"

Contras: "."

Prós: "They still catch my attention, and while traveling with them I continue to enjoy this airline."
Contras: "As per my Oslo - Dubai review (read there for more details), they cancelled my flight, put me on a flight a day later, and then left me with the bill and the inconvenience. This was the connector out of Dubai and back to Johannesburg. I've flown with them many times and I've picked up one or two small cut backs they've made like no hot towel when you get onboard, only before your arrival, and the meal seems a little more slimmed down (but still pretty tasty), They used have one or two extras which they've now taken away. Not sure why?"

Prós: "Hospitality and food"

Prós: "sidefini landig, merci."

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "crew was friendly"
Contras: "seats were way too cramped - worst flight ever that way - what has happened to Swiss - there is no room - horrible!!!"

Prós: "My husband was on a business trip and his company booked him in business class. Economy was overbooked they cave me a free upgrade so I could sit with him!"
Contras: "Cost of extra bag. Also size limit for overhead carryon"

Contras: "Punctuality"

Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Contras: "The boarding organize by group could improve the process"

Contras: "No overhead fans and seats were not very comfortable."

Prós: "Service god"
Contras: "Seat was broken. Would not recline. Challenging when already very tight Entertainment did not respond to use English as language choice"

Prós: "Spacious seating available/ snack/staff"
Contras: "No entainment"

Prós: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Contras: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Contras: "Older plane with poor seat comfort. (Same trip Bos to Zurich much better.) Video did not work at all in one seat and poorly in other ,for 7 hr flight"

Prós: "Customer service excellent even though I was in the economic class they made me feel first class!"

Contras: "We didn't fly to Zurich. Instead, we flew from Berlin to Frankfurt to San Francisco to San Diego. Although the alternate airlines did a fine job and we had nice flights thanks to them, we only found out about the change when we arrived at the airport and it caused us multiple inconveniences throughout the day. Our flight from Berlin to Zurich was scheduled to board at 9am, so we left our accommodations at 6:30am so we could arrive at the airport around 7am. It was a rushed, hectic morning and we stayed up late preparing for it the best we could. When we arrived and found out our flight was canceled, we learned our new flight wouldn't board until 11am. So we rushed for no reason and had to spend a considerable amount of extra time at the airport that we could have spent enjoying coffee one last time at a local cafe or something. We planned to fly straight from Zurich to San Diego so we could participate in an interview for our Global entry application (which you can only do when arriving in the US from an international flight). Because we had a brief layover in San Francisco instead, we had no time for this and were unable to do the interview when we arrived in San Diego because it was a domestic flight. The change also caused issues with our luggage. We're not used to checking bags when we fly OR flying internationally with layovers in the US, so we asked the agent at the Swiss desk in Berlin how it would would with both of those aspects in our travel with the itinerary changes. The agent told us our luggage would follow us all the way to San Diego and we didn't have to worry about it. However, we learned once we got to San Diego that our bags were left in San Francisco because apparently we were supposed to pick them up and recheck them, but we had no idea. It was a huge bummer and we wish we would have had more control over our itinerary that day. People book certain flights for certain reasons and need to have a say when their flights need to change."

Prós: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Contras: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."

Prós: "The staff upgraded me to business. It was a great wxperience"

Contras: "Seats recline too far so know leg room. I could not eat my meal."

Contras: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Prós: "timely departure"
Contras: "too hot in the plane!!"

Contras: "Nasty passport control person at gate check in"

Prós: "Great crew and flight."
Contras: "Boarding procedure was rather chaotic. After first class, rather than board by groups or rows, it was everyone else. Flights are fully booked and overhead bin space is tight if you board at end."

Prós: "Friendly crew; good food"
Contras: "No wifi"

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Prós: "Crew helpful. Seats comfortable. Slept most of flight."
Contras: "Didn’t bother me because sleeping but much of flight apparently the entertainment system had issues"

Prós: "Economy very tight but whose isn’t. Best selection of movies relative to the competition."

Prós: "Captain kept us informed regarding takeoff"
Contras: "Sitting too long"

Prós: "On time; everyone friendly and helpful."

Prós: "The Crew is amazing and the plane is comfortable."
Contras: "The food changed and is not really swiss anymore (we got an Oreo for dessert and Cheddar for cheese). My luggage arrived broken in Geneva, which might not be Swiss' fault, but a big problem when you have two weeks of travel ahead."

Prós: "nice chocolate."
Contras: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."

Prós: "Swiss is always a tad nicer than the alternatives"

Prós: "Swiss is already a great company and yesterday it just got better : I got upgraded on business class between Geneva and New York and it was a very nice treat, the service was perfect, the food excellent, the seat was very comfortable. Thank you SWISS !"

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "Boarding without frills. On-time departure. Overall good food. Great cabin crew; they took care of a toddler with a fever and her mother."
Contras: "Nothing"

Contras: "At the Budapest airport the attendants were not willing to accommodate to check in my second luggage without a fee, despite the fact that I have a Miles & More card. On the way from NY to Budapest I checked in two luggages prior to arriving to the airport with out any fee. I would like Swiss air to issue a refund. I have my receipt for the excess luggage fee. Thank you, Eva Baud"

Prós: "Nothing"
Contras: "It was put on standby because of overbooking. My luggage did not arrive with me. Next day, getting luggage was a hassle, not convenient."

Prós: "Good crew and clean plane"

Prós: "easy check-in, fast boarding, one of the few airlines still offers free refreshments on board"
Contras: "not sure of where to queue for boarding for many people"

Prós: "The crew really went out of their way to accomodate and made sure I found my seat, was entertained and was comfortable throughout my flight."
Contras: "It was delayed a little."

Contras: "Expired cheese. Loudest plane I have ever been on."

Contras: "Seat in front of you tilts back and gives you NO room. Horrible!!"

Prós: "overall very satisfied"
Contras: "no issues"

Prós: "I take the flight from ZRH to SFO several times a year. Typically on time, typically good service, food and drinks"
Contras: "The entertainment on the Airbus 340 is outdated and the screens are terrible but that is the only problem. ugh better with the new 777. Unfortunately not the case today"

Prós: "Priority boarding, quick boarding, efficient service"
Contras: "Dirty bathroom, late take off/late arrival, non-gluten free or healthy options for food"

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Contras: "Not enough leg room"

Prós: "I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection."
Contras: "Don’t sell an unrealistic connection time"

Prós: "Cabin crew were great."
Contras: "Was almost impossible to make this connection. Honestly I probably should’ve been moved to yet another later flight. Ground crew said my bag had made it on board, so i waited and waited but it never showed up in Kraków. Lost luggage team was helpful and told me it didn’t make the flight - it was on the next one. Hopefully it gets delivered soon but it will be difficult bc my air bnb has no buzzer"

Prós: "Nada. Assento não reclinava"
Contras: "Confirto"

Contras: "Lufthansa not taking any responsibility for allowing connection time to be so short. Everyone on the fight from London missed their connections!"

Prós: "Tripulação muito solícita apesar de não entender o português."
Contras: "Avião quente e velho, comprar da ruim e foi servida muito tarde"

Prós: "Crew was nice, flight was ontime"
Contras: "While boarding and before starting the engines there was no AC. Temperature was unpleasantly hot"

Prós: "Crew was courteous and professional. Food was okay. Movie selection really good."
Contras: "Wider seats and more leg room."

Prós: "Tudo foi bom"

Contras: "As refeições."

Prós: "Pontualidade, conforto e bom atendimento da tripulação."
Contras: "Monitor multimídia nos assentos"

Prós: "Em ar foi bastante rápido."
Contras: "O voo atrasou. Não havia qualquer opção de entretenimento a bordo. A cadeira praticamente não desce."

Contras: "Infelizmente a Enonomy Premium que utilizei era próximo aos banheiros, então o voo todo teve muito movimento, não permitindo relaxar com o conforto esperado"

Contras: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."

Contras: "Delayed."

Prós: "A percepção de segurança e organização fornecem uma tranquilidade para a viagem"
Contras: "Serviço de bordo (Comida) e entretenimento podem ser substanciamento melhorados. A aeronave apresentou vários assentos com problema para reclinar indicando a necessidade de melhoria na manutenção da cabine."

Prós: "Flight crew and airport crew very helpful ,"
Contras: "Due to delay in LA, was rescheduled to later flight which was also delayed"

Contras: "Temperatura da cabine muito fria durante todo o voo"

Prós: "Great service, smooth, on-time flight."

Contras: "A little older aircraft and seat was very warned"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Atendimento"
Contras: "Alimentação simples e pouca Sem local para carregar celulares"

Prós: "Once again the crew was great and helped me find a place to stow my carry on since I was in the emergency row. The snack was also very tasty."

Contras: "Da falta de atenção com os passageiros depois se um atraso que estavam na conexão, hotel longe transporte só depois de muito tempo de espera 3hs. Chegada ao hotel as 23 hs, jantar improvisado, café da manhã bizarro, servido na recepção pequena muitos tomaram café em pé, pão com manteiga e café puro..."

Prós: "The crew was really nice"
Contras: "The flight was delayed, there was no TV or any other entertainment"

Prós: "Nada."
Contras: "O funcionário que nos atendeu em Beirute era mal educado. Sala VIP horrorosa. O banheiro era pior que o banheiro de uma rodoviária suja. Os assentos são apertados. Na verdade não são assentos de classe executiva. São assentos comuns, em que eles bloqueiam o assento do meio. Não tem banheiro privativo da classe executiva, o banheiro tinha fila o tempo todo. A comida era medíocre. Enfim, jamais pague um voo de executiva pela Lufthansa nessa rota."

Prós: "A EDUCAÇÃO DOS TRIPULANTES E COMISSÁRIOS."
Contras: "A POLTRONA MUITO ESTREITA"

Prós: "Nada"
Contras: "Comida e espaço da aeronave"

Prós: "Nenhuma anotação especial. Talvez apenas o registro do serviço correto da tripulação."
Contras: "A classe executiva nesse voo de Frankfurt para Beirute é uma piada. Pequena, apertada, pior que o assento conforto da gol, mas custa uma fortuna. Não vale a pena."

Contras: "The flight did not take off from Dusseldorf until AFTER we were scheduled to arrive in Frankfurt. There were no updates from the flight crew on the delay or on our connecting flight."

Prós: "Crew was nice, Feel safe"
Contras: "We left Frankfurt over hour late, no entertainment at all, small plains have usually few big TVs on the sealling there was nothing."

Prós: "Arrived safely; good selection of movies; sound reasonable."
Contras: "Departed and landed late; virtual no assistance in close connections; even though I paid for economy plus, the seat was terribly uncomfortable and did not properly recline; overhead cabin storage was limited and even did not easily accommodate carry on luggage; food was served cold and unreasonably small dinner and breakfast."

Prós: "Nice aircraft, great entertainment, good crew"
Contras: "Maybe a selection of snacks during the flight? Just pretzels seems inadequate for an 11 hour flight."

Contras: "Plane was old and had no in flight entertainment"

Contras: "Sem entretenimento a bordo"

Contras: "Demora na retirada de bagagens"

Prós: "good flight."
Contras: "Ran a timy bit late but staff was all very nice."

Prós: "serviço muito atencioso. apesar de estar em acentos comuns, achei a Lufthansa mais confortável que a Swiss."

Prós: "movie selection"
Contras: "I missed my lufthanza connection"

Contras: "Late arrival in Munich, missed connection to Krakow, no rebooking and nobody cared that we, 3 people, get to our destination the same day. Spent 12 hours ( 10 am to 10 pm ) at Munich airport not knowing if and/or when we get on the plane, hoping to be on 10 pm flight, not making any connection all day long. Suggestions to fly through different city or on different airline we’re met with shrug and “ not possible “ reply. Having one Omaha Krakow Lufthansa ticket made no difference to anybody. Horrible experience specially that one of us was 80 years old. Will never fly with Lufthansa again. None of my friends will. Dreading my flight back. Kasia Bradley"

Prós: "Enough space for my legs, cabin crew okay"
Contras: "No entertainment"

Prós: "Nothing"
Contras: "Big chaos on airport: 3x changed the Gate, workers at boarding don’t speak English and ask me to speak Germany...everything was terrible and I never use Lufthansa again and don’t recommend to anybody..."

Prós: "Pontualidade do voo foi impressionante. Aterrisagem e decolagem ótimos."
Contras: "Tripulação muito seca, só servia bem quem estava no corredor. Passaram reto sem nos servir 3 vezes seguidas. Café da manhã ok, jantar péssimo."

Contras: "Food quality on Detroit - Frankfurt could have been better. About Frankfurt airport: the security check (between gates - for going to gate for connecting flight) was in-efficient. A single agent working while multiple other agents idle nearby. Processing speed was slower than other European & US international airports."

Prós: "Food on flight lags a bit behind other major airlines. Crew very nice and helpful though."
Contras: "Boarding process at Tegel is archaic and inefficient. Gate area too small and without access to shops/restaurants/etc."

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."

Prós: "Todo o serviço de bordo funcionou muito bem. Os alimentos estavam muito bons!"
Contras: "O assento da Classe Economica poderia reclinar mais."

Contras: "No Entertainnment , no space , very small airplan"

Prós: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Contras: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Prós: "Crew is excellent, polite and personal!"
Contras: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Prós: "Comfort"
Contras: "Internet"

Prós: "The crew was professional & friendly"
Contras: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Contras: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Excellent crew, good food & movie selection."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Contras: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Contras: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Contras: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Prós: "Refeições de alto nível"

Prós: "Great plane and staff"
Contras: "Delayed"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Contras: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Contras: "The plane was very hot"

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Prós: "Crew was great and professional."
Contras: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Prós: "Crew was fantastic."
Contras: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Prós: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Contras: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Contras: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Contras: "The flight was cancelled and had to be rerouted on United Airlines."

Prós: "The service"
Contras: "The food."

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Landing"
Contras: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Prós: "Employees were very friendly"
Contras: "The seats were very small"

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."

Prós: "Crew was great, very nice"
Contras: "Not enough legroom"

Prós: "Good selection of movies."
Contras: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Prós: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Contras: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Prós: "Great on board service from a very professional crew."
Contras: "Can't think of a thing."

Prós: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Contras: "That it didn’t happen."

Prós: "Friendly in-flight personell"
Contras: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Sound was broken on my TV set!"
Contras: "Called stewardess twice to assist. No response!"

Contras: "infotainment was down. Lost my luggage the flight was delayed"

Prós: "Feel like reacist Company"
Contras: "I didnt like the treatment of the crew."

Prós: "I"

Contras: "food"

Contras: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Prós: "NA"
Contras: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Prós: "It was very comfortable and pleasant."
Contras: "Could be a little better the service, the dinner was late"

Prós: "Incredible staff. Super polite"

Prós: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Contras: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Prós: "Nothing"
Contras: "Everything"

Prós: "Excellent service"

Contras: "Boarding clusterf..."

Prós: "Nada"
Contras: "Horário"

Prós: "The cue lines per zone are the most brilliant idea!"
Contras: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Contras: "Not to be late ,and not to loose my luggege"

Prós: "The crew was friendly and always came around with water."
Contras: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Contras: "Better in flight entertainment"

Prós: "Very little"
Contras: "Flight was very crowded. Flight crew kept bumping into my seat and never apologized"

Prós: "Crew was very nice and the food was excellent"

Contras: "Thanks"

Prós: "FA kept bumping into my seat waking me up"
Contras: "Return the 777 to 9 across"

Prós: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Contras: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Contras: "they lost our luggage very inconvenient"

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Contras: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Prós: "25 min ahead schedule!!!"
Contras: "Cabin space, too narrow rows."

Contras: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Prós: "Their evacution video is interesting"
Contras: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Prós: "Quiet! No noise-canceling earphones needed. Delicious food."

Prós: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Contras: "Nothing."

Contras: "I did not like that i was in the bulkhead and there was not sufficient overhead storage for us. The bin was only big enough for 1 backpack. 2 of the 3 of us in that row had to go 2 rows back to store our luggage. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage."

Contras: "Security services at Manchester airport...too long and not friendly at all"

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "Courteous crew"

Prós: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Contras: "no complaints"

Prós: "Nothing special"
Contras: "They start serving late the apperitif before taking off and take it back right after."

Prós: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Contras: "Only 1 bathroom (toilet) for all of first class"

Prós: "Todo muy bien Volvería a viajar con ellos."

Prós: "Comida"

Contras: "Embarque"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Prós: "Crew was nice and responsive"
Contras: "The overall experience is regular at best"

Prós: "The seats are spacious. They give you great amenities such as a toothbrush, etc. The crew was very nice. The food was also superb for airplane food."
Contras: "The check in process was terrible at SFO. We all felt like cattle being herded on. It was such a mess. The seats are surprisingly uncomfortable in premium economy. The headrest is not conducive to sleeping."

Contras: "the food is terrible."

Prós: "the food"
Contras: "no room for legs"

Contras: "Disappointed to get delayed due to control tower issues at CdG. Landed more than 30 mins late in London"

Prós: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"

Prós: "1) USB charger and electric outlet 2) Availability of 2-across economy seats (for a price) 3) Vegetarian dinner option available and not too bad 4) Flight arrived on-time"
Contras: "1) No on-board wifi 2) Not much seating room - very thin 3) 45 minutes late taking off"