Finnair (AY)

Código IATA	AY
Rotas	152
Rota principal	Helsinki Helsinki-Vantaa a Oulu
Aeroportos em que opera	77
Aeroporto principal	Helsinki Helsinki-Vantaa

Avaliações recentes

Avaliações dos viajantes

457

341

231

122

10,0

Prós: Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic

Contras: Best flight I’ve ever had. Need to have this many people on the plane every time

Avaliado em mar 2020

avaliação de
8,3

Prós: Free movies

Contras: Free wifi. Better movie selection

Avaliado em mar 2020

avaliação de
5,6

Prós: Nothing

Contras: Snack and some complimentary wifi or entertainment

Avaliado em mar 2020

avaliação de
10,0

Prós: Great crew, on time, could get a good nights sleep

Avaliado em mar 2020

avaliação de
9,0

Prós: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.

Contras: No food and no entertainment during the flight (which makes it similar to low cost flights).

Avaliado em fev 2020

avaliação de
8,6

Prós: The lie-flat seats were just great .

Contras: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.

Avaliado em fev 2020

avaliação de
10,0

Prós: Everything was nice.

Contras: Nothing to complain about.

Avaliado em fev 2020

avaliação de
9,0

Prós: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.

Contras: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-

Avaliado em fev 2020

avaliação de
8,0

Prós: The seats were comfy and the pilots were skilled, food was average.

Contras: The handles in between the seats could've been better by being able to be completely raised.

Avaliado em fev 2020

avaliação de
9,6

Contras: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.

Avaliado em jan 2020

avaliação de
10,0

Prós: All is great.

Contras: Nothing is not good.

Avaliado em dez 2019

avaliação de
5,3

Contras: Not much help at the airport my luggage was lost

Avaliado em dez 2019

avaliação de
5,6

Contras: Not losing my luggage

Avaliado em dez 2019

avaliação de
3,6

Prós: the seating was very uncomfortable i barely had any leg room

Contras: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways

Avaliado em dez 2019

avaliação de
5,0

Contras: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.

Avaliado em dez 2019

avaliação de
8,0

Prós: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.

Contras: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.

Avaliado em dez 2019

avaliação de
10,0

Prós: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.

Contras: N/A

Avaliado em dez 2019

avaliação de
9,3

Prós: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.

Contras: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.

Avaliado em dez 2019

avaliação de
6,0

Contras: Service very cold and rare to find. For some reason finnair doesn’t announce boarding

Avaliado em dez 2019

avaliação de
2,6

Kids running up and down isle/ no boarding announcement

Prós: Nothing

Contras: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.

Avaliado em nov 2019

avaliação de
8,0

Contras: I didn't like putting two family on different seats far from each other

Avaliado em nov 2019

avaliação de
10,0

Prós: Finnair is the best!

Avaliado em nov 2019

avaliação de
8,6

Prós: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!

Avaliado em nov 2019

avaliação de
9,6

Prós: A350, very comfortable and quiet. Good crew and pleasant flight

Contras: cabin temperature was a bit too high through the night.

Avaliado em nov 2019

avaliação de
9,6

Prós: The crew and service were welcoming, caring and attentive

Contras: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,

Avaliado em out 2019

avaliação de
5,6

Prós: Not a lot.

Contras: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.

Avaliado em set 2019

avaliação de
10,0

Prós: Keep it up with great services. !! Thank you!

Avaliado em set 2019

avaliação de
9,0

Contras: A better breakfast...

Avaliado em set 2019

avaliação de
3,0

Prós: nothing

Contras: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight

Avaliado em set 2019

avaliação de
10,0

Prós: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.

Avaliado em set 2019

avaliação de
4,3

Contras: - Leave in time - Working onboard entertainment system

Avaliado em ago 2019

avaliação de
6,3

Constant traveller

Prós: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.

Contras: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.

Avaliado em ago 2019

avaliação de
2,0

Contras: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.

Avaliado em ago 2019

avaliação de
9,3

Prós: Great service and yummy food.

Contras: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Avaliado em ago 2019

avaliação de
2,0

Prós: Nothing

Contras: Customer service

Avaliado em ago 2019

avaliação de
8,0

convenient location, comfortable beds!

Prós: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.

Contras: I hate paying for water but I seem to do this all over town.

Avaliado em ago 2019

avaliação de
9,3

Contras: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Avaliado em ago 2019

avaliação de
9,3

Prós: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.

Contras: Food a bit bland and uninspired

Avaliado em ago 2019

avaliação de
9,6

Prós: All

Contras: Keep up the same spirit

Avaliado em ago 2019

avaliação de
10,0

Prós: The crew was really good

Avaliado em ago 2019

avaliação de
9,6

Prós: The crew was amazing. The food was good

Avaliado em ago 2019

avaliação de
6,0

Prós: The connection was way too tight.

Contras: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.

Avaliado em ago 2019

avaliação de
2,0

Prós: The movies in the flight

Contras: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD

Avaliado em jul 2019

avaliação de
3,3

Prós: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Contras: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.

Avaliado em jul 2019

avaliação de
4,0

Prós: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.

Contras: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.

Avaliado em jul 2019

avaliação de
5,6

Contras: Could be better, say, like with Singapore Airlines..

Avaliado em jul 2019

avaliação de
10,0

Prós: Seat was comfortable, food was surprisingly good.

Contras: Nothing

Avaliado em jul 2019

avaliação de
10,0

Prós: Comfortable

Avaliado em jul 2019

avaliação de
7,0

Prós: Departed and arrived on time

Contras: Stop the sardine can treatment of passangers

Avaliado em jul 2019

avaliação de
6,0

Prós: meal

Avaliado em jul 2019

avaliação de
9,6

Prós: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Contras: Movie options.

Avaliado em jul 2019

avaliação de
9,3

Prós: The crew was nice

Contras: We were boarding later than expected Which caused some stress with connection flight

Avaliado em jul 2019

avaliação de
6,0

Contras: It was late

Avaliado em jun 2019

avaliação de
7,3

Contras: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv

Avaliado em jun 2019

avaliação de
10,0

Prós: Crew is amazing

Contras: Nothing

Avaliado em jun 2019

avaliação de
5,6

Prós: Crew great.

Contras: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Avaliado em jun 2019

avaliação de
3,3

Contras: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.

Avaliado em jun 2019

avaliação de
10,0

Prós: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly

Contras: Only the other trip by air with Finair

Avaliado em jun 2019

avaliação de
10,0

Prós: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Contras: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Avaliado em jun 2019

avaliação de
9,0

Contras: Boarding process could have been smoother

Avaliado em jun 2019

avaliação de

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