Avaliações de viajantes
Avaliação geral
7,6
Bom
Baseado em 3.615 avaliações
Embarque
7,9
Conforto
7,5
Tripulação
8,3
Entretenimento
7,2
Comida
7,2
Encontre passagens baratas na Finnair
Ida e volta
Econômica
Informações sobre a Finnair
| Código IATA | AY |
|---|---|
| Rotas | 178 |
| Rota principal | Helsinki-Vantaa a Copenhague Kastrup Copenhagen |
| Aeroportos em que opera | 84 |
| Aeroporto principal | Helsinki-Vantaa |
Avaliações recentes
Avaliações dos viajantes
457
341
231
122
94
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10,0
Prós: Extremely helpful and attentive. The crew volunteered to be on this flight from Madrid in the middle of the Covid pandemic
Contras: Best flight I’ve ever had. Need to have this many people on the plane every time
avaliação de
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8,3
Prós: Free movies
Contras: Free wifi. Better movie selection
avaliação de
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5,6
Prós: Nothing
Contras: Snack and some complimentary wifi or entertainment
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10,0
Prós: Great crew, on time, could get a good nights sleep
avaliação de
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9,0
Prós: Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end.
Contras: No food and no entertainment during the flight (which makes it similar to low cost flights).
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8,6
Prós: The lie-flat seats were just great .
Contras: Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class.
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10,0
Prós: Everything was nice.
Contras: Nothing to complain about.
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9,0
Prós: Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time.
Contras: Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-
avaliação de
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8,0
Prós: The seats were comfy and the pilots were skilled, food was average.
Contras: The handles in between the seats could've been better by being able to be completely raised.
avaliação de
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9,6
Contras: Surprised to find out that there was no rock/metal playlist available within music menu, considering that Finnish artists/bands are famous worldwide and very proficient in this genre.
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10,0
Prós: All is great.
Contras: Nothing is not good.
avaliação de
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5,3
Contras: Not much help at the airport my luggage was lost
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5,6
Contras: Not losing my luggage
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3,6
Prós: the seating was very uncomfortable i barely had any leg room
Contras: Dont go on economy its not good espically fir being the main airline for spain its not really that good compared to other airways for example british airways
avaliação de
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5,0
Contras: The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear.
avaliação de
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8,0
Prós: The flight attendants were the warmest and most personable I’ve seen in a long time. All ground staff had the same amazing hospitality.
Contras: Finnair A321 HEL-DXB, 6 hour flight, uses regular EuroBusiness seats (same seat as economy but blocked middle seat and better food), no wi fi , no tv, very uncomfortable aircraft.
avaliação de
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10,0
Prós: Both crews from JFK to HEL and HEL to JFK were great. Very attentive and accommodating.
Contras: N/A
avaliação de
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9,3
Prós: The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable.
Contras: Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it.
avaliação de
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6,0
Contras: Service very cold and rare to find. For some reason finnair doesn’t announce boarding
avaliação de
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2,6
Kids running up and down isle/ no boarding announcement
Prós: Nothing
Contras: Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever.
avaliação de
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8,0
Contras: I didn't like putting two family on different seats far from each other
avaliação de
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10,0
Prós: Finnair is the best!
avaliação de
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8,6
Prós: The crew was very attentive, helpful and wonderful. I’d like to mention food too: excellent, fresh and wholesome!
avaliação de
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9,6
Prós: A350, very comfortable and quiet. Good crew and pleasant flight
Contras: cabin temperature was a bit too high through the night.
avaliação de
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9,6
Prós: The crew and service were welcoming, caring and attentive
Contras: Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,
avaliação de
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5,6
Prós: Not a lot.
Contras: Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund.
avaliação de
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10,0
Prós: Keep it up with great services. !! Thank you!
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9,0
Contras: A better breakfast...
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3,0
Prós: nothing
Contras: the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight
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10,0
Prós: Finnair is always perfect. Always on time, professional, clean and comfortable. They give free coffee, water and blueberry juice.
avaliação de
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4,3
Contras: - Leave in time - Working onboard entertainment system
avaliação de
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6,3
Constant traveller
Prós: Check in was simple and efficient, boarding was easy, leg space was sufficient, air hostess where polite and plane was clean prior to take off. Landing and take off both on time.
Contras: Two toilets for 100+ people meant long queues for the bathroom throughout the flights. The toilets were not even once cleaned in a flight of 4 Hours, meaning that by the final hour, they were a complete utter disaster in terms of hygiene. Pilot made a complete mess of descending and landing.
avaliação de
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2,0
Contras: I was bumped off my flight and re-routed return to NYC. Flight was supposed to depart at 10:25am and flight they put me on left 1:05 Pm and the connection was not even Finnair, but Icelandic air. The Kayak site did not alert about extra charge for confirmed seat before I had paid in full ticket.
avaliação de
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9,3
Prós: Great service and yummy food.
Contras: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!
avaliação de
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2,0
Prós: Nothing
Contras: Customer service
avaliação de
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8,0
convenient location, comfortable beds!
Prós: Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too.
Contras: I hate paying for water but I seem to do this all over town.
avaliação de
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9,3
Contras: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.
avaliação de
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9,3
Prós: at 6"2' the large amount of leg space on Finnair flights is amazing, even in economy class I did not feel cramped.
Contras: Food a bit bland and uninspired
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9,6
Prós: All
Contras: Keep up the same spirit
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10,0
Prós: The crew was really good
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9,6
Prós: The crew was amazing. The food was good
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6,0
Prós: The connection was way too tight.
Contras: Hel-LAX flight was ok. LAX and connecting flight were bad, slow and delayed frequently.
avaliação de
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2,0
Prós: The movies in the flight
Contras: The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD
avaliação de
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3,3
Prós: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Contras: Economy size seats fitted in Business Class and so much wastage of space around seats, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi language. Poor.
avaliação de
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4,0
Prós: Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor.
Contras: Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways.
avaliação de
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5,6
Contras: Could be better, say, like with Singapore Airlines..
avaliação de
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10,0
Prós: Seat was comfortable, food was surprisingly good.
Contras: Nothing
avaliação de
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10,0
Prós: Comfortable
avaliação de
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7,0
Prós: Departed and arrived on time
Contras: Stop the sardine can treatment of passangers
avaliação de
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6,0
Prós: meal
avaliação de
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9,6
Prós: Of all the flights I checked this was the most convenient in timely manner and comfortable.
Contras: Movie options.
avaliação de
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9,3
Prós: The crew was nice
Contras: We were boarding later than expected Which caused some stress with connection flight
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6,0
Contras: It was late
avaliação de
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7,3
Contras: Quite narrow seats and seat pitch in economy, but the price was right. Poor quality seatback screens but a good selection of films and tv
avaliação de
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10,0
Prós: Crew is amazing
Contras: Nothing
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5,6
Prós: Crew great.
Contras: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.
avaliação de
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3,3
Contras: The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange.
avaliação de
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10,0
Prós: It was the best flight I’ve ever had. Friendly, polite and very careful crew. It was very pleasant to be on board. Clean, nice climate control, no any smell. The food was tasty and on time, the beverages were widely presented from juices to red and white wine or beer...so The time passed quickly
Contras: Only the other trip by air with Finair
avaliação de
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10,0
Prós: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.
Contras: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser
avaliação de
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9,0
Contras: Boarding process could have been smoother
avaliação de
Status do voo
Mapa de rotas da Finnair
Principais aeroportos em que a Finnair opera
- Aeroporto de Helsinki-Vantaa (HEL)
- Aeroporto de Oulu (OUL)
- Aeroporto de Estocolmo Arlanda (ARN)
- Aeroporto de Copenhague Kastrup Copenhagen (CPH)
- Aeroporto de Londres Heathrow (LHR)
- Aeroporto de Paris Charles de Gaulle (CDG)
- Aeroporto de Oslo Gardermoen (OSL)
- Aeroporto de Sapporo Chitose (CTS)
- Aeroporto de Berlim Tegel (TXL)
- Aeroporto de Rovaniemi (RVN)
- Aeroporto de Kittilä (KTT)
- Aeroporto de Amsterdão Schiphol (AMS)
- Aeroporto de Ivalo (IVL)
- Aeroporto de Praga Václav Havel Prague (PRG)
- Aeroporto de Milão Malpensa (MXP)
Informações de contato da Finnair
- AY Código IATA
- +55 11 32147500 Ligue
- finnair.com Visite
Política de cancelamento da Finnair
À medida que a situação muda com o coronavírus (COVID-19), a Finnair atualiza suas políticas de acordo. Entre em contato diretamente com a Finnair para obter as informações mais recentes sobre taxas de cancelamento. Você pode encontrar as informações mais atualizadas sobre as políticas da Finnair aqui: Finnair Orientações e políticas de viagem
Dados sobre o status do voo, cancelamentos e atrasos fornecidos por Flightstats.com. Os dados da Flightstats podem conter erros. Confirme sempre a informação indicada aqui com a companhia aérea.