Pesquise passagens baratas para Copenhague

"Clean the toilet more often."

Contras: "Everything was just great in their business class."

Prós: "The staff was very friendly was nice trip"
Contras: "The food was not great"

Prós: "Having social distance space to take a nap"
Contras: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."

Prós: "Amazing crew, seats were super confortable. Overall top experience !"
Contras: "Nothing"

Prós: "The seat was ok... not too narrow neither too wide. All crews were awesone"
Contras: "Plz improve the foods and entertainments"

Prós: "I would have appreciated that with ALL required paperwork, my stay at check in point would have lasted a little less than two hours I spent standing and waiting for a feedback."
Contras: "Updating clients and offering a seat if it’s a long wait could have improved the situation. It is on reception that the business gets its impression. Thanks."

Prós: "The crew was really nice and very attentive."

Contras: "Every thing is good"

Prós: "Plane quite empty so lots of space."
Contras: "Service not very attentive, had to repeatedly ask."

Prós: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"

Prós: "qatar airways is able to accommodate my low sodium diet"
Contras: "headphone for entertainment did not work"

Contras: "Delayed by 1 hout"

Prós: "The service is excellent. Best of the airlines bar nane"
Contras: "The grill chicken that comes w/ the scrambled egg breakfast was kinda dry. Otherwise, all’s good."

Prós: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."

Prós: "Nothing"
Contras: "Food was terrible. It’s worse among the airlines."

Prós: "Crew were so good"
Contras: "Everything is good"

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Prós: "Q-suites are fantastic."
Contras: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"

Prós: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Contras: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Prós: "EVERYTHING!!!"

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Prós: "Everything"
Contras: "Nothing"

Contras: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"

Prós: "Friendly and genuine staff. Clean plane. Staff were well organised."
Contras: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Prós: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."

Prós: "Good service!! Good food!! Great staff!!"

Prós: "Hosted services"
Contras: "Nothing"

Prós: "Great amenities and service - fed often throughout trip and great console with games, movies, etc."
Contras: "The neck rest was a bit tall and deep for a shorter person with a smaller neck - it caused me some discomfort while trying to rest."

Prós: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Contras: "Baghdad is still an armpit. Doha is very nice. Kuwait not so nice. Qatar airlines has the best service I have ever had in 35 years of air travel."

Contras: "Luggage checking is very poor, the person on checking ask me to remove my shawal, i said to him it is insult to me , i never forget it , never plan to travel on Qatar airways"

Prós: "The foods on the plane and the time as they said it happened I mean no delay."
Contras: "The most thing the foods were hot and fresh."

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Contras: "Food"

Prós: "On time departure and nice group of crews"
Contras: "Main food amount is small compared To other long range airlines. Did not offer coffee or Tea."

Prós: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Contras: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."

Contras: "We had to wait for about 5 years, more than 3 hours unscheduled wait. During this time we were provided with a very poor breakfast."

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest."
Contras: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Bathrooms were dirty by 4 hours into the 14 hour flight. Sinks clogged, garbage can overflowing. Not just one bathroom. Gross. - Worst flight attendant service I've ever had, and I don't expect much since I've traveled a lot. Service was rushed, coffee cart for our side of plane never arrived, when I walked to the back to ask for some, they couldn't find the milk and made a fuss about looking for sugar. Lots of similar examples throughout the flight. - The baggage claim carousel number never appeared on the screens at IAD after landing. Other flights showed but not Quatar. We waited a while then walked around to check them all until we found the right carousel. Never seen this happen before. - One of our bags never appeared, so we waited until all luggage had come out and checked with the counter. They found our bag somewhere and brought it over after a 20 minute wait. No explanation given. Good thing we'd counted bags."

Contras: "The boarding was not handled properly. There was a 40 mins delay, keeping in mind it was never mentioned on the screens. When seeking guidance from crew members about the flight's boarding different answers were given at different time. First it was no delay, just the plane getting closer to the gate, later followed by a 10 mins wait that later became over 30 mins. Once we finally made it on the flight, when requesting a beverage the only option given is water or orange juice and if you have any dietary restrictions (even when providing said information to the airline) you will remain without food on the shorter flights."

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "Entertainment"
Contras: "Food"

Prós: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."

Prós: "***You're asking me about a flight that hasn't happened yet. I'm rating my flight FROM LOS ANGELES TO DOHA, 10/23/2016, here: Flight attendants were very good, helpful, gracious. For a long flight the restrooms stayed clean."
Contras: "The food was over cooked, and lacked freshness. I had to have the same meal twice because they ran out of the omelettes. Next time I will try Emirates."

Prós: "the best air line I've ever been"

Contras: "Worst customer service"

Prós: "Food, crew, in flight services and entertainment were amazing. Definitely recommend this airline for trans-atlantic flights."
Contras: "I flew on the Boeing Dreamliner which is pretty loud. I recommend noise cancelling headphones or earplugs."

Contras: "I had to have the same food in both flights"

Contras: "The entertainment system did not work properly"

Prós: "?"
Contras: "No"

Prós: "Amazing seats and crew"

Contras: "It was my first flight ever. So it was perfect thank you Emirates"

Prós: "Exceptional flight super comfortable"
Contras: "That i didn't receive my bucket list dream of an upgraded flight but that literally was thing that could have improved a really great flight..."

Prós: "Crew was good"
Contras: "Delayed departure, seats were not selected properly. We were 6 were the preferred seat for one of them was window. However, they selected seats in the middle till the last before window."

Prós: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Contras: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."

Prós: "Excellent!!!"

Prós: "Fast refreshing flight. Food was great."
Contras: "They ran out of food options and I was only row 10."

Prós: "The quality of the food"
Contras: "The timing of providing the breakfast is too early"

Prós: "Entertainment and great inflight staff service."
Contras: "Food needs a bit more innovation."

Contras: "Domodedovo sucks in all aspects. Baggage, taxi pick up, total bs"

Prós: "Entertainment and the seats (leg room)"
Contras: "Food is horrible. The option you want usually runs out and then you are at the mercy of the service crew to find one"

Prós: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Contras: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Prós: "Flights on time /comfy seats and crew"
Contras: "One particular airhostess was little rude ..too much wait time in Dubai"

Prós: "I didn’t die in a plane crash"
Contras: "We were offered no form of refund, miles, or anything after a 6 hour layover. We paid for a hotel for the night (we should have landed at 1am) and instead landed at 7am, so we had to completely skip our hotel and had no sleep for the wedding the next day. We’re out of $120 for the hotel we already paid for and the staff gave us no help in form of compensation."

Prós: "Crew made the flight a pleasant time dispute the 13 hours in the air. Good service, Good food and reasonably comfortable accommodations."
Contras: "The entertainment system needs some updating - kept freezing and needed to rebooted to continue watching. Wouldn't normally care but with all that time captured in air you need it to work."

Prós: "The sitting is nice with good leg room"
Contras: "Can’t think of anything I don’t like."

Contras: "Flight was initially delayed one hour, then we were asked to line up for boarding but it took another 45 minutes of standing before we were boarded. The flight ended up taking off 2 hours late. We missed our connecting flight, the meal vouchers in Dubai were for vendors that were a) shut down/no longer open and b) of terrible food quality (McDonalds!? AWFUL!)"

Prós: "I was upgraded to business class. Very nice"

Prós: "Staff were quite attentive. All requested were promptly fulfilled"
Contras: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Contras: "Late boarding. Thought I was flying emirates and turned out to be Qantas. Seats not as comfy. They lost my luggage. Took 2 days to get it back."

Contras: "Hard sandwhich"

Prós: "Great crew, seats, entertainment options. A 28hr trip felt like 5 because it was so comfortable."
Contras: "I did not like that only one bag is allowed on the flight if you are in economy."

Prós: "customercare was good. Thank you."

Prós: "Everything, hands down best flights I've ever hand, I'm flying Emirates every single opportunity i get moving forward"

Contras: "Seats are cramped and uncomfortable"

Prós: "Thanks to the nice lady who gave up an Aisle seat so I could sit next to my daughter."
Contras: "Other people's kids are wiggly and annoying, and there were many! Not a seat empty in the huge plane. PThe staff did as best they could under the circumstances. But 17 hours of crowds are hard to take. Very rough landing, which I wouldn't mention except that I've had several on Emirates lately."

Contras: "Food"

Prós: "Loved the ride on the 380. Great service and crew."
Contras: "Smalller cans for drinks. Need more free internet."

Prós: "Cabin crew, very professional"

Prós: "Good flight. Crew was professional, but not warm and welcoming . They were very accommodating when asked to switch my meal and for my daugters toy."
Contras: "Food again was too spicy. Please give a vegetarian option that includes dairy, fish and chicken."

Prós: "Finally, a great airline with a direct flight from New York to Athens and very reasonable fares. I hope they keep it that way. Also, Newark is a much better airport to fly to and from than JFK."
Contras: "Crew was ok but could have been a little better, and the drinks selection could be improved."

Prós: "The food was better than others and beverages were served often. In flight entertainment options were impressive."
Contras: "There was so little leg room that my knees touched the seat in front of me. Everyone in the row had to get out for the window person to use the bathroom. There were 2 kids next to me that stood on their seats and jumped and screamed almost the entire flight. No one said anything."

Contras: "WiFi services were inadequate."

Prós: "Assistance at Bangkok was excellent with no problems wheelchair all the way from flight to taxi. The assistance staff were employed by the airport and not Emerates which seemed to make a difference."
Contras: "On the whole everything was acceptable."

Prós: "Seamless flight with usual high standrd of on-board service and food"
Contras: "N/A"

Prós: "Emirates offers good food, decent flight entertainment options and a friendly staff to cater to passenger needs."
Contras: "The timing of the flight could be changed to a little later, I had to leave home at midnight to make it to this flight."

Prós: "Service is fantastic and all the amenities. They pretty much think of everything. The warm towels at the end of the flight, the travel bag for the long international trips were perfect. The staff is very welcoming and helpful and we were in economy so I can only imagine what it must be like in First Class! Also the free entertainment is phenomenal- wide range of choice. We also enjoyed the outside cameras that help you see views from the outside. Pretty cool!"
Contras: "Little more leg room. When the chair in front of younreclines ot gets a little tight."

Prós: "Being able to sleep comfortably Great staff Food good rather than great but not easy on flight. Well chosen good wines. Chauffeur service to & from airport Ease of checkin"

Contras: "I had a middle seat on this flight and felt very cramped- by the end of the flight my legs were getting cramps and were twitchy. The boarding process was chaos- everyone gathered around the boarding area and it was impossible to board when the zone was called due to all the people in the way. Also, the food for breakfast was good but nothing great- the dinner on the previous flight was much more appetizing. Having said all that, flying Emirates was still a very pleasant experience."

Prós: "A selection of recent find on the in flight entertainment, relatively comfortable seats, and generally good care whilst in board."
Contras: "I don't understand why cheese and crackers or orange juice are removed from the lacto-ovo vegetarian meals. Sometimes it seemed i was getting half a meal compared to my mom-vegetarian girlfriend's meals."

Prós: "Coiner person was very courteous and very accommodating."
Contras: "The food selections are the same for years now."

Prós: "As expected"

Prós: "Free meal. Free drinks. Not packed so it was comfortable. Great accomodating staff, they were definately amazing even in economy. Power at every seat to charge devices a great list of movies shows etc... food was great tasting and good portion. I enjoyed this flight more than american, delta or any of the big name companies. They should strive to be this good."

Prós: "Crew v good"
Contras: "Food .. Fish undercooked ... Aircraft bit dated"

Prós: "Boarding announcements somewhat vague - not repeated often enough"

Prós: "comfortable and new airplane"
Contras: "Flight attendants were very rude with a very bad attitude and not friendly."

Prós: "Activity bags for children, lots of legroom, great entertainment selections - new movies, nice individual screens, great colors and lighting and a nice smell. Flight attendants all nice and helpful, love the flight attendant outfits."

Contras: "They tried to cancel my flight.they said they r over booked.it was so stressful as I was going with a group"

Prós: "Crew was very attentive, and boarding and off-boarding was relatively easy"
Contras: "The seats were cramped, and hard to get out of when the person in front had their seat tilted back, it felt practically in your lap when you were seated."

Prós: "It was a normal flight with any extra confortable feature."
Contras: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."

Prós: "Crew as usual very kind"
Contras: "They put me on stand by because flight was overbooked"

Prós: "The crew was amazing"
Contras: "Flight was a bit delayed"

Prós: "Crew was very nice and helpful."

Contras: "Wider seats,"

Prós: "Nice crew, plenty of food and snacks available. Good wine."
Contras: "Delayed flight, almost missed connection, told on first flight had to check carry-on then they lost our luggage on the connection, cramped seats, but i did pay for the cheapest seats"

Prós: "The crew was very nice. Seats were pretty comfy."
Contras: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Prós: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Contras: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Prós: "Very smooth"

Prós: "Boarding was smooth"
Contras: "The aircraft was horrible No space at all even after paying for a better seat"

Prós: "We left on time, arrived on time. Flight went well despite lasting over 10h30"
Contras: "Two of the flight attrendants in our area were in a bad mood and it showed."

Prós: "There was too little space between rows. Sometimes it was too difficult to watch a movie because the screen was too close to my face."

Prós: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Contras: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Prós: "We were pleasantly surprised at how good the food was! An added bonus was the chocolate they gave us. Crew was professional and courteous."

Prós: "Always on time and professional crew!"

Prós: "Swiss Lounge, food excellent."
Contras: "everything was very good"

Prós: "They sale ticket to you and good bye....! U need little halpe or questions they say don’t now.....!!!! Call airline , airline say you didn’t buy ticket from as and you go beck and for straits out same we’re in Europe ......thank bot never again think twice when you bye ticket from kayak ....."

Prós: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Contras: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Prós: "The food."
Contras: "They didn't offer hot drinks like coffee/tea."

Prós: "Seats were comfortable, food was ok."

Contras: "We (parents) were business class, but our two kids in coach, yet Swiss doesn’t allow “guests” in the lounge. Hmmm. What a bunch of BS."

Prós: "Swiss service relayable"

Prós: "Food was good and staff was nice."
Contras: "Touch screens didn't work very well, poor entertainment selection compared to other airlines, poor sound quality"

Prós: "Nothing."
Contras: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Contras: "See comment above. Zurich airport transfer desk was not staffed by Swiss air staff. Made resolution of missed flight more difficult. Also was not informed till I checked in at San Francisco that my bag would probably not arrive at the time I arrived in Geneva."

Prós: "nice chocolate."
Contras: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."

Contras: "Did not get to make this flight either. Horrible."

Contras: "Booked four flights from Zurich to Prague, but plans changed. No way to get a refund or cancellation although I tried two weeks beforehand. Disappointing to say the least."

Prós: "Airline services and great time scheduling"
Contras: "Upon arriving to Chicago airport the Chicago airport couldn't get passengers off the plane due to mechanical issue"

Contras: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Contras: "We did not receive the baby pram after landing. Needed to pick it up at the baggage claim."

Prós: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Contras: "Boarding was a little chaotic"

Prós: "Over all I enjoyed flying with Swiss over the past 40 years. This was a first time my experience was not to my expectation."

Prós: "I was placed at the very last seat because of a mix-up of tickets, then had to change twice because some people didn't like their seats. Sitting next to your spouse is logical, but best to provide the ability to select seating ahead of time."
Contras: "Landing. Very rough"

Prós: "Food and service were good"
Contras: "Seats were terrible - way too small, too tight. No room for underseat placement of a backpack and feet. Sardine packing of economy passengers!"

Prós: "Same as above!"

Prós: "Quick flight, good service"
Contras: "Old airplane crappy entertainment system"

Prós: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

Contras: "Seat was terrible g43 have no room for your leg. Seats are to small. Huge man next to me was sitting on 1.5 seat...."

Prós: "The whole trip was handled extremely well. First time we've done 12 hrs straight in the air. They made the experience seem like it was much less. Will fly that airline again."

Prós: "Everything"
Contras: "Didn't find anything."

Prós: "On time"
Contras: "Seating was very tight, confining."

Prós: "The food and beverage offerings were very good. The service was excellent."
Contras: "I wish the dinner service flying from JFK to ZH could be made sooner in the trip to allow more lights out time to relax and try to sleep. I wish all the movies had subtitles so I could read rather than have to deal with the head phones and the bad quality sound they produce."

Prós: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Prós: "Crew was sympathetic to the awful seats"
Contras: "Just fly had access to the worst seats and we could not change them."

Prós: "Everything"

Prós: "Nothing! It was the first day of our honeymoon, and it was ruined by Swiss."
Contras: "This (attempted) flight was like living a nightmare. The aircraft had a problem with the A/C, so we sat in the extremely hot aircraft on the tarmac for 2 hours while they tried to fix the problem. Then, when we were finally told that the aircraft could not fly, the Swiss staff said that we were "not allowed" to leave the aircraft. After stressed passengers confronted the crew demanding to be let off the aircraft, we went back into the terminal to wait for hours in line as just two Swiss staff filled out hotel vouchers by hand for over 200 passengers. Adding insult to injury, we were then told to wait for a hotel shuttle at the curb, despite the fact that the shuttle had stopped running hours earlier at midnight. I didn't fly to Switzerland until the next day, losing hundreds of dollars on a missed hotel stay in Zurich, and travel plans. And it was an awful start to my honeymoon. The way the Swiss staff treated us was unconscionable and insulting. They have not responded to my several written complaints, so maybe Kayak can help!!!"

Prós: "Spacious and good food"

Contras: "No where was it mentioned that the fair doesn’t include check in item. I had to pay Euro 30 extra."

Prós: "comfortable seats, quick flight"
Contras: "in-seat entertainment and a full salami sandwich instead of half for snack"

Contras: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."

Prós: "Crew was good. Nice meals. Good entertainment..."
Contras: "Budget seats are a little close when the person in front of you leans back, but not the end of the world."

Prós: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Contras: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Prós: "Flight attendants were good."
Contras: "Didn’t have another sandwich on this flight because the first one on previous flight was very dry and were the same options."

Contras: "Mediocre sandwich"

Prós: "Crew were amazing not stingy with the drinks. Boarding was easy and smooth"
Contras: "Would prefer flying with partner United though. Think they offered a better service on board"

Prós: "all great"
Contras: "my bags arriving!"

Contras: "Delayed flight barely catch the next one."

Prós: "This was my first experience flying with Lufthansa airlines and the experience was outstanding from start to finish! This is what flying should be like! Other airlines should do what they do!"

Prós: "It was a short, smooth flight"
Contras: "I had paid extra to pick seats and they were moved without informing me prior to the flight."

Prós: "Loved the flight. Definitely better than Swiss which is what we flew in."

Prós: "Food quality was good, and movies had a great selection. Boarding went quickly."
Contras: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."

Prós: "We upgraded to economy premium which was fantastic. With the exception of seats that lie down all the way, you feel like you are in business class."

Contras: "Frankfurt to Copenhagen was delayed and would have been to be told prior or compensated"

Contras: "Flight from Frankfurt to Copenhagen was over an hour late. Flight from Copenhagen to Frankfurt was also late, causing us to miss our connecting flight home on United."

Contras: "Our flight was 9 hours late. We were given no notice of this until we arrived at the gate. it took an hour if holding before we could reach customer service. Customer service at our arrival gate was extremely slow. Baggage claim closed before my daughter’s luggage was released and it was lost until the next day. Our connecting flight was booked incorrectly do we had to spend the night in Frankfurt. Our 13 hour flight took 29 hours. The food was awful."

Contras: "Lack of drinking water fountains at the KRK airport"

Prós: "Crew"
Contras: "Packed flight. LH seats are narrow and the front porch is not extensible enough. Hard to place books and newspapers. Film selection so so."

Prós: "Flight was good, comfort was good. Crew was not very friendly."
Contras: "The food on Lufthansa flights is getting worse and worse."

Prós: "The crews are excellent"
Contras: "Nothing"

Prós: "The wellcoming on board."
Contras: "The Long bus drive from the Airport building to the aitcraft."

Prós: "High quality service, attentive flight attendances, as always on Lufthansa."

Prós: "We reached our destination eventually..."
Contras: "First the flight was delayed 45 minutes. After 45 minutes we got boarded and sat on the plane another 45 minutes due to the little cart pushing the plane not being available. After 45 minutes the crew had reached its hours and couldn't complete the flight with no replacement crew in sight. Plane was debarked new flight was rescheduled 4 hours later. Had to go through security a second time after ticket was reissued. This flight was also delayed 45 minutes. Getting to Copenhagen spent an extra 1 and a half in the airport dealing with lost baggage because it seems the 8 hours extra I spent in Frankfurt wasn't enough for them to transfer my bags."

Prós: "I liked the ability to have some air circulation, which was not offered in the first flight, so that was nice. The ride was smooth, quick, and mostly comfortable, although I did wish I could have a little more elbow room. There was no entertainment, but that was also fine because the flight was fairly short. Overall, I don’t have any complaints."
Contras: "Small flight, and just a little bit of elbow room..but no complaints (besides the crying children, but that’s usually a given on a commercial flight)."

Prós: "New plane. Very nice."
Contras: "not much."

Prós: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"

Contras: "flight crew hit my chair all the time with the troller. Bought the places with bigger space on the legs, that was true, but was dissapointed with the type of chair that is totally closed at the sides, with no scape room for the legs laterally."

Prós: "See above"
Contras: "See above"

Prós: "Friendly crew, nice food and wine."

Contras: "I was charged for my bags which it said on line bags were free . Seats didn't recline . We were charged for refreshments. This airline had nothing that I should write about ."

Prós: "Pleasantly surprised by the leg room for economy class--albeit I'm of small stature"
Contras: "Being on-board at the gate for an hour, due to a technical issue not meeting flight captain expectation"

Prós: "Crew."
Contras: "Kosher food ordered was not satisfactory: meat too dry and compressed. I couldn't eat that. Overall Kosher meal was poor quality. Disappointing."

Prós: "Best trip and crew that i ever had"
Contras: "Nothing"

Prós: "The Lufthansa service starting with the baggage checkers in Newark NJ. They provide service and a enjoyable flying experience."
Contras: "The layover in Frankfort was long and the gate we went out is in need of an upgrade but B10"

Prós: "Flight itself ok"
Contras: "Three gate changes. Finally herded us into a holding area to bus us 100 yards to the plane. After carefully having small children and special needs go first into holding it was a free for all to get to the bus."

Prós: "Great crew. Very comfortable flight, good food. On schedule"

Prós: "I was upgraded to economy plus"
Contras: "The flight was delayed from Frankfurt"

Contras: "staying 11h with no assistant"

Prós: "The check in process was fast"
Contras: "All the flight were bumping and landing felt very dangerous"

Prós: "The airplane did not crash"
Contras: "Eh, it was ok"

Prós: "None"
Contras: "Very bad customer experience, the seat are very uncomfortable, and they stole money from my hand bag after sending it to the plane cargo"

Prós: "Awesome crew and service! I would highly recommend flying with Lufthansa."

Prós: "Airplane crew was nice and I was surprised(in a good way) by them giving to passengers sandwiches as a snack."
Contras: "So I actually had a flight that departures at 9:50 AM and it was connection flight after I got to Frankfurt at 9:00, but I missed it cause other gates were too far and moreover Lufthansa staff were not so nice to help me out. Actually, I was running there and got to the gates at 9:40 AM but air hostess said that I've already missed it. They said that I had enough time and that's my fault - I even should be thankful that I don't pay for another flight that I am going to be flying in 7 hours. Bottom line: I got to Kiev at 9:20 PM and moreover, the flight landed 30 mins late. It never happened to me, despite I've been more than on 25 flights. I am shocked by employee's behavior and the situation in general. Would never recommend Lufthansa airline to anyone."

Prós: "Very nice crew"
Contras: "Boarding was a mess. No groups. Entertainment - app doesn't work on PC. Had to watch movie on cellular Passengers. - noisy eithout crew interference & sitting on wrong seats without any interference"

Prós: "Nothing horrible experience"
Contras: "Staff in Los Angeles, service non existent in Greece no entertainment for 11 hours no tablets available"

Prós: "I love their pilot and crew members."
Contras: "The lady who are the weighing baggage in Lagos is very rude and need to be removed and others that pass instructions to her. The same baggage I brought from US is the same weight but hostile to removed down all my clothes. The weight used in Nigeria is not acceptable to many people and it can make passenger run from them"

Prós: "Comfortable and clean. Staff was kind and helpful."
Contras: "The food wasn't good. The pasta was soggy and the bread was hard and stale."

Contras: "Did not take this flight due to delay missed my connection by 15 mins... Rescheduling was easy but flight was not convenant"

Prós: "Comfort, yummy food, exceptional customer service, but the best part had to be the amazing service when checking in at IAH.....the lady who checked us in delivered the best customer service I have ever received by an airline....I would love if she received some appreciation....she was super professional, courteous, friendly to my daughter, explained everything and made sure I understood, and then said "I'll see you upstairs Mrs. Manderfeld to help you further....at the gate" WOW! If only all airline check was like this!"
Contras: "The whole experience was fantastic! I've always rated and preferred Emirates and Etihad but this airline experience has changed my mindset....Thank you!"

"Not the first time we have experienced defective entertainment system on this trip. It should be upgraded."

Prós: "The crew was very kind"

Contras: "Still don’t have my luggage yet"

Contras: "Time"

Contras: "Everything was OK"

Prós: "very nice crew"
Contras: "my bagfage was lost"

Prós: "Yes"
Contras: "Everything was good"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Contras: "Food quality was not so good."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Prós: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Prós: "Overall KLM experience is good"
Contras: "Food quality was mediocre for a business class flight."

Prós: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Contras: "The earphones could have worked!"

Prós: "Lovely crew, very helpful"
Contras: "N/A"

Prós: "The service"
Contras: "The food."

Contras: "lost baggage"

Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Contras: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Prós: "The crew was really friendly."
Contras: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Contras: "old screens and entertainment system leg room to small"

Prós: "Crew was very friendly. Nice that wine was served without charge."
Contras: "Announcements from the cockpit were hard to hear. Food has been better in past."

Prós: "Face recognition was amazing"
Contras: "Too hot on plane"

Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."

Prós: "Good selection of movies."
Contras: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Prós: "Easy to board and easy flight."

Contras: "You are almost always late!"

Prós: "The entertainment options were good."

Prós: "Crew"
Contras: "N/a"

Prós: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contras: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Prós: "Arrived Early!"
Contras: "Left Late :-)"

Contras: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Prós: "Booked extra room seat which gave me good room for seating"

Prós: "Nothing"

Prós: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Contras: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"

Contras: "Please Endeavour to put the expiration date on the food served in the flight."

Prós: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Contras: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "Nothing"

Prós: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Contras: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Prós: "Excellent experience with the cabin crew."
Contras: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Prós: "The crew service is impeccable. Ground services very friendly and professional."
Contras: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Prós: "Catering is ok"
Contras: "Seats comfort really old school"

Contras: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Prós: "Service"
Contras: "Only one queue for boarding. Flight late on arrival."

Prós: "Very efficient boarding, fast and professional but warm and friendly. The plane was very clean and quite spacious for a two by two configuration. On time departure and landing and smoothed processing at the other end."
Contras: "Nothing to improve"

Prós: "Loved this 747! Crew was professional and food was very good."
Contras: "We had a long wait (25 minutes) at the gate because we were early."

Prós: "quick boarding, responsive Airline stewardess, very polite."
Contras: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Prós: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Contras: "Nothing. This is filler text to meet min characters."

Prós: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Contras: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Contras: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"

Prós: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Contras: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."