Pesquise passagens baratas para Copenhague

Prós: "sidefini landig, merci."

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "The crew was so friendly"
Contras: "Everything is so smooth in my flight!"

Prós: "I did not receive a single email from kayak letting me know I could check in or select seats. No updates on flight status! Poor service!"
Contras: "Email updates before flight! Not a single email sent!!"

Prós: "Crew as usual very kind"
Contras: "They put me on stand by because flight was overbooked"

Prós: "The crew was amazing"
Contras: "Flight was a bit delayed"

Contras: "Punctuality"

Prós: "Crew was amazing. Good movie selection. Pretty comfortable."
Contras: "Six hour delay. They gave us $20 Franc voucher for food but in the airport a latte is 7.50 so 20 did not even buy a bowl of soup."

Prós: "Crew was very nice and helpful."

Prós: "Good service"
Contras: "Valencia is probably the least user friendly airport. Security personnel there are unbearable. Boarding took unnecessarily long. Luggage took close to 30 min in Zurich"

Prós: "Crew helped my parents with physical disabilities through the whole flight. Super grateful"

Contras: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Prós: "Food was good. Crew was kind and gracious."
Contras: "Seats were extremely cramped. Once the person in the front reclined their seat it was very difficult to get out of the seat. Also better guidance is needed during boarding. Finally, my hand carry was checked 4 times by 4 different people, which means your staff doesn’t trust their own colleagues."

Prós: "Very smooth"

Prós: "Flight was on time. Friendly crew and professional."
Contras: "I ordered vegan food, no meat , dairy free. On my trip from Boston to Zurich I received vegan food. On my way fro Zurich to Belgrade I was told” sorry we do not have any vegan food, “ Also, I was charged $60 for my check in one bag,. Not expectable."

Prós: "The business class ground crew proposed to check in our hand baggage and were very helpful. (We were in economy class) It was my birthday and i was very touched to receive a spontaneously made card and some chocolate truffles and a smile from the flight crew."
Contras: "I think the choice of films could be improved."

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Prós: "The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight."
Contras: "The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all."

Contras: "Boarding was not clear! We were waiting for an announcement and none came. We got up when we saw the seating area clearing out. Earlt day International departures are sheer madness. The Check-in and security lines were crazy. Will take later flight next time."

Prós: "Good crew."
Contras: "The flight itself was pleasant. But a 3 hour delay, because of technical issues on the incoming flight from Geneva? Why didn’t they send another aircraft?"

Contras: "very small seats"

Prós: "Swiss Lounge, food excellent."
Contras: "everything was very good"

Prós: "The plane we were on between Zurich and Copenhagen was comfortable and modern for such a short trip. This was a stark contrast to the old SAS airplane we flew in the opposite direction as a Swiss flight. The staff on the plane were friendly and helpful."
Contras: "We missed our original flight due to connection difficulties. We tried to hold this flight (the return flight that we had paid for in our round trip ticket) but when we arrived at the airport we were informed that they had sold our seats. We had to pay $250 USD to fly standby (and "reissue" the tickets that we had already paid for) on a flight that was oversold by at least 6, and we heard other passengers also being told their tickets were sold. Their customer service for the ticket change and the phone calls made before hand where they promised to hold our tickets, were so disappointing, it was like dealing with any US based airline. We won't be flying with them again."

Prós: "Food and entertainment"
Contras: "Ithe check in counter was open about an hour before departure, having passengers waiting in line for almost two hours. Thhe departure was later than scheduled, I did ask for assistance in Zurich airport and got none. Almost missed my connection flight due to poor health conditions and less than expected lay over time."

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Prós: "Swiss service relayable"

Prós: "Nothing."
Contras: "The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them."

Prós: "The seats were comfortable considering they were middle seats. The food was quite good and the entertainment selection was also good."
Contras: "Boarding was later than initially said and I did not know why"

Prós: "Fastest and most thorough service I've ever received!"

Contras: "Did not get to make this flight either. Horrible."

Contras: "Seats too small."

Prós: "It was a good short flight, with good service"

Prós: "Nothing really"
Contras: "Seats, food , entertainment."

Prós: "Service."
Contras: "Leg room."

Prós: "good entertainment system"
Contras: "not enough leg room"

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "The flight attendants are great and their aircraft are very clean and comfortable. I especially appreciated the request for passengers to raise their seat backs during meal times."

Prós: "The flight was good. The flight attendants appeared to be a little cold and hard. The check in process was not so good. Seat selection was not smooth."
Contras: "I didn't have any major malfunctions"

Contras: "I'm only 5 months pregnant, barely showing, and the seat tray nearly didn't fit in the down position! So uncomfortable. Also the chicken sandwich was gross. The bread was gritty and dry."

Prós: "The crew made the right call after the Swiss computers shutted down"
Contras: "Boarding problem. But I have to congratulate the crew for their efforts to overcome the problem in the best possible way"

Prós: "Staff was gracious and accommodating for whatever we needed. It felt much better than typical economy class. It made the 8 hour plus flight quite manageable."

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Prós: "The crew did a great job of handling our 2-hour delay in starting from Zurich - we were kept updated on what was happening, the aircraft was at a comfortable temperature (not too hot, not too cold), and we were given water during the wait. Also, during the flight, the crew kept coming through with more water, which was VERY NICE! Plus, the moist towels prior to landing. It makes a big difference in comfort levels for such a long flight."
Contras: "The on-board entertainment system was old and very clumsy to handle (with the embedded control in the arm rest). Also, it crashed on me two times and had to be re-booted, which was frustrating and took a long time every time it happened."

Contras: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."

Prós: "Everything"
Contras: "Didn't find anything."

Prós: "Crew was excellent & amazing, The Seat was comfortable & have good space between the rows."
Contras: "only food more improvement, I know that's the effect of COVID 19 VIRUS & IT IS NOT OF THE Turkish Airlines thankfully, but thy are following the rules."

Prós: "The food was awful. Cold sandwiches all the way. Frozen drinks. No hot drinks at all."
Contras: "Change the variety of the food same as other airlines do"

Prós: "Assento e refeição"
Contras: "Atraso"

Prós: "The overall was a pleasant flight"
Contras: "It’s really difficult to figure out how to use the entertainment, specially how you can listen or watch a movie , for my parents that are not English speakers they just couldn’t use it so really boring!!!"

Prós: "Tea"
Contras: "Food and service"

Prós: "Amazing crew, confortable seats, great complimentary internet service"
Contras: "Food was not up to standards, the inflight entertainment does not offer enough film or TV shows, enough variety or latest films"

Prós: "Loved the amenities kit. The hostess was very nice and always helping with a smile."

Prós: "Voo rápido e tranquilo"

Prós: "Great crew, was at gate to help us refirect to later flight. Onboard crew provided extra of meal due to allergies."
Contras: "Fish always served, I'm allergic and this is not a special meal request in USA, a lesson for myself."

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Prós: "Wonderful great service, friendly...relaxed atmosphere, Very enjoyable entertainment. Great airline would use again."

Contras: "I was not notified, until I was already at JFK, about a 3hr50min delay in departure from JFK due to mechanical that happened in Istanbul many many hours before. Then the connecting flight at 11:15am IST/TLV was fully booked and I was booked only at 13:30 IST/TLV and therefore arrived more than 7 hours after my original schedule - due to a mechanical. According to IATA and international rules I am now due a full refund on my flight cost and will start proceedings against Turkish Airlines for this money. It was a nightmare for all the hours waiting. We also had to deplane in IST from the JFK flight on steps rather than into a gate!! Same with the TLV/IST flight. Terrible."

Contras: "Nada"

Prós: "Good crew. Good food."
Contras: "Hour delay with NO ANNOUNCEMENTS!!"

Contras: "Nao permite reserva de assentos nem no checkin online"

Prós: "I enjoyed the food the most. The flight was short and easy."

Contras: "Atrasso, comida ruim"

Prós: "Beautiful and clean plane. Great service. Excellent seats that become beds with sheets and full pillows and warm covers. The food selection is great and tasty."
Contras: "Nothing to complain about"

Contras: "I am still in Chicago - waiting on airline decision if I can have my emotional support puppy with me - had to change flight and for change pay $650 - and cen can not cancel and get my money back - whole think is a horrible experience - and still waiting on their Thais decision"

Prós: "Smooth flight in general, nice staff"
Contras: "Food used to be better"

Contras: "Poderia ter melhores filmes, de resto nota 10"

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Prós: "Service, crew were great."
Contras: "Choices of Indian movies and TV programs.game solitaire can be more automated especially the end."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "Quality of Service"
Contras: "-"

Prós: "Food, frienly personnel. Helping the customers. Plane was warm and nice..."

Contras: "I did not enjoy sitting right at the back (back seat). It was very cramped and noisy as people were constantly using the toilets. But not only that, there was a passenger seated in the middle seat who was not well and she kept feeling nausea and wanting help but the crew did not know what else to do having asked if there was a doctor on board. But they were not very gentle with her in their responses. I am not sure if this had anything to do with the fact that she was a muslim dressed in traditional gear."

Prós: "Loved the food and staff"
Contras: "Thermostat in the plain"

Prós: "The crew was good and courteous. The food was pretty good.great entertainment options."
Contras: "Could not access the wifi."

Prós: "Not like at all"
Contras: "Not like food not like service"

Contras: "Lost my luggage"

Prós: "Everything, Good service, timely and on pojnt"
Contras: "There was a slight delay on landing"

Prós: "The staff!"
Contras: "The turbulence lol"

Prós: "Entertainment was excellent- choice of movies, music and ground cameras,"
Contras: "Food was average; no snacks or snack service which made for a long time between meals on a 12 hour flight. The flight purchased was from Venice to Houston with a connection in Istanbul. The required passport recheck and gate location at opposite ends of the terminal made this a mad dash to catch the flight. It was too little time for comfort."

Prós: "Great seating & service"
Contras: "Non stop talking people behind me!!!!"

Prós: "We arrived safely and on time"
Contras: "The seat spacing on that flight was some of the tightest I have ever seen - worse than even most of the short-haul (Embraer) flights i have been on - barely manageable for 3.5 hours. Flight attendants were borderline rude and bossy, but they had to be, because the passengers were loud and unruly."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Prós: "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
Contras: "We liked everything."

Prós: "Landing!"
Contras: "A 12-hour flight maybe necessary for a visit but it still is uncomfortable."

Prós: "Confortable"
Contras: "None"

Contras: "Same as above!"

Prós: "One of the best airlines over the world"
Contras: "Nothing"

Prós: "Everything was great. All staff were very pleasant and attentive. Really liked their customer service."
Contras: "The chairs in economy line were uncomfortable after a couple of hours. It was really hard to sleep."

Prós: "Food was great"
Contras: "Took long time to board. Entertainment system showed no content."

Prós: "Enjoyed the long flight with warm hospitality"

Prós: "food is always good..crew too"
Contras: "less and less space in economy class for passengers not very kind boaridng people no info on posibble complimentary upgrade for Gold Card passengers"

Prós: "All service, atention, food,"

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Contras: "the delay in the departure"

Contras: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Prós: "Very nice airplane and pleasant crew"

Prós: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Contras: "Nothing,just the seats. Cleanliness was perfect"

Contras: "Klm is the best, even on a 40min they served small breakfast."

Prós: "Comfort"
Contras: "Internet"

Contras: "It's KLM. What else do you need to know."

Prós: "Nice crew, good food."
Contras: "Both bathroom were not working in business class area."

Prós: "Flight and the crew!"
Contras: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Prós: "Everything works and quick to get to destination."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Contras: "Everything was OK"

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Prós: "Reclinable seats."
Contras: "The food!! The lights could be dimmed as it was a night flight."

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Prós: "Refeições de alto nível"

Contras: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Contras: "Entertainment"

Prós: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Contras: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Good for both."
Contras: "Bigger seats."

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Prós: "Crew was great and professional."
Contras: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Prós: "Being fed was amazing and watching free TV was great!"
Contras: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Prós: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Contras: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Contras: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Prós: "Crew were great, food, entertainment, seat and everything else was great as well."

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Contras: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Prós: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contras: "Seats ok, but could be more comfy"

Contras: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Prós: "Friendly staff"
Contras: "Leg room"

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Prós: "Great service"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "The flight was perfect! Great food,movies and I even got to sleep !"
Contras: "All was well!"

Prós: "Efficient crew"
Contras: "Long, slow line at check in. Not many new movies or tv shows"

Prós: "The crew was efficient. Flight left on time. Food and wine served."
Contras: "No entertainment."

Prós: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Contras: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Contras: "You are almost always late!"

Prós: "Food was excellent, frequent and filling"
Contras: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Prós: "Tripulação"
Contras: "Tudo"

Prós: "The crew was great"
Contras: "They should be on time but we left 30 minutes later."

Prós: "Bom atendimento, pontualidade e preço justo"
Contras: "Distanciamento social entre os assentos"

Prós: "Rapidez no embarque e organização"
Contras: "Entretenimento no voo. Não tinha."

Prós: "Foi tudo como esperado ou padrão, nada que foi estupendo para ressaltar."
Contras: "deixar todas empresas aéreas cientes do pacote de bagagem extra que foi pago para você não ter de pagar novamente as pressas na hora do embarque. Foi o que ocorreu com a LATAM em Aracaju."

Contras: "Call for stewards was not working and the temperature of the flight was miserable. Kept asking to reduce the cold and nothing. I had a window seat and there was no way to avoid the air/ac on my face the entire flight. MISERABLE!"

Contras: "The flight was delayed 7 hours"

Prós: "Plane was new"
Contras: "Airport is a disaster. It is a single gate, bamboo-walled open air space with about half the seating necessary for a flight. Latam charges almost $2 even for a cup of “coffee” that is really just hot water, powdered Nescafé and powdered milk! It hardly seems worth the effort and really slows down service."

Prós: "Crew speaking french"
Contras: "Check in process is a disaster. The passenger is asked to even weight the luggage to be said by the machine to gonto a counter without good reason: the only thing missing with LATAM is to pilote the plane. Awful."

Prós: "Nada"
Contras: "Cadeira, comida etc."

Prós: "The pilots were polite and arrived early at destination."
Contras: "Could provide a menu card, like every other airline. Instead of listing every single option to everyone on the plane. And maybe use bigger cups that hold more than 3-4 ounces?? Especially when the airport takes away peoples liquids (see below). Ridiculous. Not necessarily with flight, more with Lima airport “security” - they took away ALL bottled liquids more than 3 oz. AT THE GATE. Even bottled water purchased 20 feet from the gate. And they couldn’t explain why. Just got a bunch of shrugs. Why take sealed water purchased at their own airport away before an international 8+ hour flight???"

Prós: "tripulação"

Contras: "Embarque em Manaus"

Prós: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Contras: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Contras: "The boarding in Rio de Janeiro was great, the land crew was very helpful. In Lima it was below par, the crew was not helpful at all, and no warnings or communications to when to board. Had to wait an hour inside the plane for some sort of maintenance."

Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"

Prós: "O voo foi No horário previsto e o embarque foi rápido"
Contras: "O serviço de bordo"

Prós: "O embarque foi rápido e a decolagem aconteceu no horário."
Contras: "Espaço entre os acentos. Não poder escolher o acento durante o check-in, é ruim."

Prós: "Nothing"
Contras: "Be on time and if not, communicate and offer remedies. There was NONE."

Contras: "The Latam check in person charged me $30.00 USA,for my check in bag even though my reservation says 1 carry on and 1 check in. This is not right , you guys can check this information. Maybe I have to look for a different web site for service."

Prós: "On time, good crew"
Contras: "Plane was older than most"

Prós: "Puntual"

Prós: "Assento confortável."
Contras: "Já expressei. Abrs"

Contras: "Tenho 70 anos e a aeromoça não me ajudou a colocar a mala no local adequado. Era uma viagem de 8 horas e eu precisava de coisas que estavam lá dentro. As janelas azuis prejudicam a visibilidade. Pedi café e eles se esqueceram. Uma das vezes que pedi água, não fui atendida.Levantei me e fui pegar."

Prós: "Muito.bom"

Prós: "Vôo bem tranquilo"

Prós: "O assento era confortável."
Contras: "Faltou um lanche de cortesia."

Prós: "Estou vivo!"
Contras: "Alimentação cara!"

Prós: "O atendimento no balcão. A atendente foi muito cordial e resolveu imediatamente minhas questões."
Contras: "O lanche oferecido. Estava muito seco"

Prós: "We bought "priority boarding" and this was key, because we could board early, choose good seats (exit row) and take our bags on board."
Contras: "It's a short flight, only water offered on board."

Prós: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Contras: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"

Prós: "Voo no horário e sem alteração de portão em cima da hora."
Contras: "Empresa serve apenas água. Qualquer outra coisa, tem custo adicional. As luzes internas do avião estavam com falhas, piscando intermitentemente, me causando um certo temor."

Prós: "Flight on time, nice people"
Contras: "Seats uncomfortable we were a party of 2 but got separated seats 10 rows further down fron another one"

Contras: "Nenhuma comida ou serviço de bordo, apenas água."

Prós: "Tripulação atenciosa."
Contras: "Avião apertado. Mínimo espaço entre os assentos. Apenas água servida. Quiser café ou algum snack, tem que ser pago. Paguei, misto ressecado e bolo engordurado."

Contras: "Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese."

Prós: "Organização e pontualidade"
Contras: "Latam play não estava funcionando, o que para um vôo longo não poderia acontecer."

Prós: "The food and in-fight entertainment"
Contras: "Comfortable seats"

Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"

Prós: "Tripulação."
Contras: "Aeronave com muitos sinais de uso e precisando de alguns reparos nas poltronas."

Prós: "Voo normal"
Contras: "Saber antes do voo se teria serviço de comida a bordo pago ou não. Liberar as bebidas (refrigerantes e sucos) sem necessidade de pagamento."

Prós: "O capuchino de chocolate"
Contras: "Não atrasar tanto. Atrasou muito na saída de porto"

Prós: "Tripulacao e atendimento"
Contras: "Assento, duro e apertado na business... LATÃO"

Prós: "The seats were typical airliner seats - good enough but more leg room would be nice. Our flights ran on time, and the crew was excellent. Our experience at the Lima Airport was much improved from our first stop there."

Prós: "Não ocorreu atrasos."
Contras: "Escolha de assentos sob pagamento, despacho de bagagem sob pagamento, sem oferta de lanches"

Contras: "The stewards were rude and they overbooked the flight. These arrived at the gate at 6:15 and were told we could not board our plane which was to take off at 7:30. Absolute nonsense."

Prós: "Indiferente."
Contras: "Atendimento dos agentes em terra."

Prós: "Embarque foi muito eficiente e rapido"
Contras: "A aeronave entrou em manutenção minutos antes da decolagem provocando um atraso de 45 min. Adicionalmente o descanço da minha poltrona estava quebrado."

Prós: "Boarding was easy."
Contras: "Nothing"

Contras: "Os bancos são muito próximos um do outro e não tem espaço para a perna"

Prós: "Take off and landing"
Contras: "Layover time"

Prós: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Prós: "The crew was astounding"

Contras: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Contras: "Flight was delayed for 4+ hours"

Prós: "Great and friendly crew"
Contras: "In-flight system had some problems and seats seemed a bit uncomfortable"

Contras: "Staff Curtsy and overall gestures!!"

Prós: "n/a"
Contras: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Contras: "2 hours delays from LAX to CDG then additional two hours delay from CDG to CAI, this is disappointing"

Prós: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Prós: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Contras: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"

Prós: "rien"
Contras: "tout est à revoir !"

Prós: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Contras: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Prós: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Contras: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Prós: "NA"
Contras: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Prós: "Flight was on time."
Contras: "In flight complimentary food and drink service could have been better."

Prós: "Entertainment system failed repeatedly."
Contras: "Entertainment system failed repeatedly."

Prós: "The entertainment options were great."
Contras: "Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat."

Prós: "Nada"
Contras: "Horário"

Prós: "Great crew and prompt boarding."
Contras: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."

Prós: "Red wine was excellent"
Contras: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Contras: "More water provided during the flight. Also, the second meal was not very good."

Prós: "great food, entertainment and seat comfort"
Contras: "nothing"

Prós: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Contras: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Contras: "wine selection divider between seats"

Prós: "The crew was very careful"

Prós: "Extremely hot the plane"

Prós: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Contras: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Contras: "Arrived 5 hours late"

Contras: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Prós: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Contras: "Check in process was easy. The flight attendants are all very helpful and kind."

Contras: "Engine noise in the cabin is loud."

Prós: "Friendly crew, good meal and entertainment"
Contras: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Contras: "Screen broke half way through flight. Food was poor"

Contras: "Couldn't make the connection....Overall....an aweful experience!"

Prós: "Cordialidade da tripulação."
Contras: "Assentos demasiadamente inconfortaveis para um vôo de longa duração. Comida de baixa qualidade."

Prós: "Plus seat was good. On board crew was nice."
Contras: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Prós: "Service was great, flight was on time and I really enjoyed everything"
Contras: "Little turbulence but overall it comes as usual so it was worth the flight"

Prós: "Smoothness of flight and service"
Contras: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Prós: "Comida"

Contras: "Embarque"

Prós: "Os assentos e a organização da tripulação são ótimos."
Contras: "Não há entretenimento, então recomendo apenas voos curtos."

Prós: "Cabin crew very friendly and caring."
Contras: "Airport services and lounge are OK."

Contras: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"

Prós: "Crew very professional and nice food Boarding process well organized"
Contras: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Prós: "Nothing"
Contras: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."