Encontre passagens aéreas baratas de Amsterdão a Aeroporto Internacional de São Paulo-Guarulhos

Prós: "Professional crew. Good simple check in."
Contras: "Nothing."

Contras: "Delay due to strike"

Prós: "Everything works and quick to get to destination."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Great airline"

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Contras: "The plane is so old..,"

Prós: "Yes"
Contras: "Everything was good"

Prós: "The aircraft"
Contras: "No overbooking next time!"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Contras: "Don’t be late"

Prós: "Refeições de alto nível"

Contras: "Too hot inside the aircraft"

Prós: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contras: "Doesn't"

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Contras: "They left my bag off the plane. Ridiculous."

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Cabin facilities"
Contras: "They didn’t bring one of my bags"

Prós: "yes"
Contras: "not really"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Contras: "lost baggage"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Contras: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "I slept pretty much the whole time"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Entertainment"
Contras: "Food and one bathroom out of service makes an awful flight"

Contras: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Prós: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Contras: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Prós: "Excellent very good"
Contras: "Everting so good ex"

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "Tripulação"
Contras: "Muito apertado o assento"

Contras: "Extremamente apertado, não há espaço nem para comer. Temperatura muito alta"

Contras: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Contras: "Bag was lost"

Prós: "Excelente atendimento!!! Compensou pagar um pouco a mais por mais espaço na economica, os espaços são maiores que na confort."

Contras: "O sistema estava fora quando chegamos e as malas nao foram liberadas. Somente depois do cadastro e solicitacao chegaram algumas e em outro dia outras. o problema e que algumas vieram quebradas e tivemos que comprar coisas ate as malas chegarem, esse processo de reembolso esta sendo demorado."

Contras: "Amesterdam airport employee was really rude"

Contras: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Contras: "I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me."

Prós: "Iberia is great"
Contras: "Great airline Iberia is great"

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Contras: "Ok"

Contras: "The gates were announce at the time of boarding. No enough time to get the gate"

Contras: "Aeronave velha e tripulação não muito simpática!"

Prós: "Puntual en horas de salida y llegada"
Contras: "Son muy incómodos los asientos para un vuelo trasatlántico"

Prós: "Everything"
Contras: "Nothing"

Prós: "Flight at time. Arrived earlier than expected."
Contras: "I ordered a cava bottle and it was hot. But rest was ok"

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Prós: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Contras: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Prós: "Entertainment was ok, had holl rodarte options and good variety"
Contras: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Contras: "Espaço na classe econômica"

Contras: "Todo estuvo excelente!!!"

Prós: "Timing, easy boarding."
Contras: "Nothing"

Contras: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "Atendimento no check in."

Prós: "Clean and fairly new aircraft. Good flight"
Contras: "Ground staff more helpful"

Prós: "Nothing"
Contras: "Péssimo atendimento"

Prós: "On time"
Contras: "SEAT was not confortable"

Prós: "The food is very good in 1st class."
Contras: "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."

Contras: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Contras: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Contras: "Iberia charges for everything in in-flight service (even soft drinks)."

Prós: "Good organization and time on flight."
Contras: "In 10 hours never offered water."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "Relatively cheap flight"
Contras: "Zero legroom. My legs were in aisle."

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Prós: "Every thing special the staff generaste thy was perfect"
Contras: "Nothing"

Contras: "My USB connector didn’t work"

Contras: "movie selection very poor"

Contras: "old plane not comfortable"

Contras: "Your bag people are thieves."

Prós: "Nothing stands out."
Contras: "The seats are cramped, no leg room. The passenger in front of me reclined her seat and spent the majority of the flight in my lap. The temperature on the plane was hot. if you're in an aisle seat you might feel the air conditioner but not if you're in the center of the row. There are not air vents above the seats. This was a long flight to be miserable."

Prós: "The flight itself was fine"
Contras: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."

Contras: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."

Prós: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Contras: "A different airline"

Contras: "Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together."

Prós: "We upgraded to first class, so everything was perfect!!"
Contras: "Nothing"

Prós: "Good service, friendly staff and easy boarding process, good food and on time departure"
Contras: "No complaints"

Prós: "Super friendly"
Contras: "Maybe a hot meal?"

Contras: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."

Contras: "Grab business class upgrade offer - worth every penny."

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Contras: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Prós: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Contras: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"

Prós: "Cordialidade da tripulação, aeronave nova é muito confotavel"
Contras: "Banheiros não dão conta quando o avião está lotado. Filas"

Prós: "All was well from checking in to baggage claim."
Contras: "A delay of about 20 mins"

Prós: "A atenção da tripulação"
Contras: "O entretenimento no avião, muito limitado."

Prós: "Personnel dans l’avion très agréable"
Contras: "A l’enregistrement la personne qui s’occupait de l’enregistrement des bagages était très arrogante. Elle a refusé de mettre tous mes bagages dans la soute cette demande était justifié par le fait que j’avais un bébé et une escale à Lisbonne."

Contras: "Flight was so delayed we missed our connection."

Prós: "Nada de extraordinário para elogiar."
Contras: "O voo partiu com mais de 1 hora e meia de atraso e o serviço de bordo poderia ser melhor. Tive fome durante o voo. E os comissários de bordo poderiam ser mais gentis."

Prós: "Tripulação ótima. Comida ótima. Entretenimento ótimo"
Contras: "Conforto."

Prós: "The crew"
Contras: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Prós: "Tripulação muito atenciosa. Conforto da cadeira médio"

Prós: "A tela era grande e com touch bom"
Contras: "Banheiro. Estava com a trava quebrada e sem água de torneira."

Contras: "Been on schedule"

Prós: "Preco"
Contras: "Assento muito apertado"

Prós: "A good airline- I will use them again!"

Prós: "Espaço"
Contras: "Embarque em Lisboa"

Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"

Prós: "Tudo 100%"
Contras: "Tudo 100%"

Contras: "Tudo 100%"

Prós: "Tudo"
Contras: "Estar tudo 100%"

Contras: "Nossa gostei muito ! Perfeito. a TAP estar de parabens Continue assim. Obrigado."

Prós: "A limpeza da aeronave"
Contras: "A comida é pouca, muito pouca."

Contras: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."

Contras: "Tecnologia"

Contras: "Avião velho Tela para filmes pequena e sem nitidez"

Contras: "Food timing, displays for video tiny and no selection possivble."

Contras: "Houve um atraso de 2h. Meu assento não foi o mesmo que eu havia marcado. Um pouco enrolado na hora do embarque. Mas apesar de tudo isso, achei o comandante e a tripulação excelentes!"

Contras: "Timing of food"

Prós: "A comida era boa."
Contras: "A qualidade do pãozinho servido precisa melhorar."

Prós: "Um voo sem nada para elogiar em especial e sem nada para criticar"
Contras: "especialmente, faltou entretenimento de bordo"

Prós: "the crew was very helpful and friendly"
Contras: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Prós: "A tripulação é extremamente educada e o avião super confortável"
Contras: "Não foi oferecido nem água durante o vôo"

Prós: "Crew service was excellent, food even hetter"

Prós: "De nada"
Contras: "Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos"

Prós: "Atendimento."
Contras: "Avião muito apertado. Sujo. Sem opção de entretenimento. Atrasou bastante sem qualquer comunicado. Embarque caótico."

Contras: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Prós: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Contras: "I like Kayak. But am very concerned about booking through in the future with this treatment."

Prós: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Contras: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Prós: "O serviço de bordo e a organização."
Contras: "A espera para o embarque."

Prós: "Comida e conforto"

Prós: "Smooth travel"
Contras: "I can’t think of anything"

Prós: "the crew was nice"
Contras: "They lie to you when they tell you that your luggage in included and you end paying $250 more. Now they only give you one meal in 9 hours and the prices keep going up. Find another company and another flight searcher."

Prós: "I was going to SpIn for several weeks what could be wrong"

Prós: "Great crwe and Nice seat"
Contras: "There was not enough include meals and drinks"

Prós: "Plane was nice and the crew was good, except that the flight left almost an hour late without enough announcements as to what was going on and when we might be leaving."
Contras: "More communications when the flight has been delayed and sitting there."

Prós: "A tripulação poderia cuidar mais das pessoas e não ficar foçada na venda de produtos. Não foi servido nem um cafezinho e nem um copo de água no voo de Amsterdã a Madri."
Contras: "Poderia ter mais espaco entre as cadeiras."

Prós: "Yes"
Contras: "Bathroom smells very bad My three seats where very dirty and had brown yucky stuff One had a sticky gum on it The cleaning crew should have noticed it"

Contras: "They charged us extra for set 3 and it is on the back side of a bothersome curtain separating us from 1st class. As the plane took off it flew in our face. Flight attendants took great care of the 8 people up front and offered the rest of the plane the opportunity to buy stuff and drinks."

Prós: "Crew and service ok"
Contras: "Timing 3 hour delay"

Contras: "Baggage service is not what they advertise had to pay $120 euros for the baggage that’s false advertisement not good"

Prós: "The crew was very amazing, the seat at the plane was ok"
Contras: "Was another good experience with kayak."

Prós: "."
Contras: "."

Contras: "check in was slow"

Prós: "Tudo. Ok"
Contras: "Tudo ok"

Prós: "Trip was short."

Contras: "The charge for baggage but when i bought the ticket i received that the baggage was included"

Contras: "Li vários comentários nos mais diversos lugares que a companhia era péssima, então me preparei para o pior. Que bom, pois tive a grata surpresa de voar em um avião novo, cheiroso e com bom entretenimento. Comida ok, foram dois serviços. Vôo tranquilo, tripulação não é simpática, mas é atenciosa. Cur"

Contras: "Atendimento"

Contras: "El tiempo de espera se retrasó demasiado tiempo"

Contras: "They didn’t even give water without charging for it. Water is a basic need The hidden baggage fees. I was informed at checkin that I wasn’t allowed a checked bag from Amsterdam via Madrid to Miami. It is the first time I have ever flown internationally where you don’t get 1 bag at least to check in. The. The fee was €150 one way to check a bag. I feel that the airport should have disclosed more clearly that the fair did not include luggage. I can understand for some short haul flights people can choose to take luggage but international long haul is just heap and dishonest"

Prós: "All"

Prós: "Embarque na hora e de forma tranquila, saída e chegada antes do horário, boa comida e tomada para carregar o celular."
Contras: "Não consegui fazer o check in pelo celular."

Prós: "Professional crew"

Prós: "NADA!! PÊSSOMO, TUDO!"
Contras: "A aeronave, não deveria está em uso!!! TERRÍVEL! Tudo ruim!! Ponham uma aeronave descente para fazer MADRID -PORTO! A Aireuropa, tenho certeza, tem aeronave descente, pôs jã voei com a AIREUROPA, no ultimo mês de Março! Nunca tinha voado em um amontoado de ferro velho, como essa aeronave de hoje!"

Prós: "Apenas a pontualidade!"
Contras: "Tudo na aeronave, comida"

Contras: "The second serving of food -both inbound & outbound flight- was terrible. White bread sandwuch with one slice of ham and one slice of really cheap cheese."

Prós: "Not much"
Contras: "Poor customer service, outdated plane, uncomfortable seats, didn’t turn lights down until well after midnight. Hardly slept due to screaming babies and loud toilet flushes. Cold stewardesses and inedible food. Just an awful experience."

Contras: "Dont have individual screens, so the trip seems longer."

Prós: "Pequena vantagem de preço em relação a outras companhias. Foram pontuais."
Contras: "Não é possível fazer check-in online, que foi demorado antes do embarque. A companhia não informa com exatidão o terminal e o gate de embarque até 2 horas antes. O assento bastante apertado, as refeições muito simples. Foi complicado planejar a ida ao aeroporto sem essas informações."

Prós: "Avião novo 787 muito bom"
Contras: "Desembarque demorou muito"

Prós: "Tripulação"
Contras: "Embarque!!! Péssimo, desorganizado, confuso, pessoas despreparadas"

Contras: "Entretenimento era muito fraco"

Contras: "No wheel chair in Madrid as REQUESTED"

Prós: "Air Europa's fare was cheap, but not as cheap as Latam but I was traveling with a friend who had already bought his ticket. The 5 hr flight from Tel Aviv to Madrid was in a super aircraft. Extremely comfortable flight."
Contras: "The flight to São Paulo was in an older aircraft, more cramped and no personal entertainment consuls. All in all the flight was fine being an overnight flight, but I would have expected the better aircraft on the long haul flight and the less comfortable aircraft on the short haul. Still good value for money and I'm would definitely fly Air Europa again!"

Prós: "I was able to back to home"
Contras: "The plane doesn't have a entertainement system for each one, instead it was a tiny screen on teh top of some seats. Food is average"

Prós: "O embarque foi muito rápido e fácil. A comida a bordo estava boa e o espaço entre as pernas era bom."
Contras: "O avião era muito antigo, não tinha sistema de multimídia individual. Um absurdo para um voo transatlântico. No lugar disponibilizavam acesso ao acervo de filmes através do Wi-Fi da aeronave ou utilização do mesmo conectado à internet, porém com valor surreal. 20 megabytes de dados por 7 euros?!"

Prós: "A tripulação tem uma boa qualidade e tenta oferecer o padrão das outras companhias aéreas. Piloto parece ser muito experiente, decolagem e pouso perfeitos sem sobressaltos."
Contras: "Avião velho. Assentos com mal cheiro, estofamento desgastado e fino. Pouco espaço entre os assentos. Entretenimento antigo e sem variedade. Poderiam avisar com alguns dias de antecedência sobre a oferta de streaming no avião. Assim como disponibilizar pontos de recarga de celulares e tablets nos assentos. Em resumo o avião funciona sem problemas, mas o conforto deve ser atualizado urgentemente."

Prós: "Do atendimento da tripulação! Todos cordiais e atenciosos, além de muito pacientes."
Contras: "Da falta de cuidado com os aviões e da desorganização no dia que perdemos a conexão e demorou demais para providenciarem um ônibus para o hotel e na volta do hotel o ônibus nos deixou no terminal errado. Coisas simples, mas que demonstram uma falta de cuidado com os processos."

Contras: "I missed my connection because of the insane delay on the first flight."

Prós: "O check-in e o embarque foram pontuais e razoáveis. Apenas."
Contras: "Péssimos espaços entre poltronas e reclinação. Não tinha multimídia individual, para entretenimento deveria ser usado o próprio smartphone via wi-fi do avião, que só disponibilizada poucos (5) filmes ruins. Não há tomada para carregamento e o banheiro é mal conservado. Nunca usaremos novamente. Não vale o preço."

Prós: "Voo com avião novo, com espaço OK entre poltronas para o trecho."
Contras: "Tripulação mal treinada e antipática."

Prós: "In my opinion this to me was the best customer service experience ever on an aircraft. Crew was polite and attentive. Offered food and drinks which most airlines don't do anymore. A+!!"
Contras: "Leg room was a bit tight for a 6hr flight"

Prós: "New airplane,"
Contras: "Madrid Rome, charged for water."

Prós: "Preço mais baixo que encontrei nas pesquisas."
Contras: "Fila para check in. Fone de ouvido por 3 euros."

Prós: "Modern airplane with proper space between seats"
Contras: "Too many babies that were crying all flight"

Prós: "I really liked the food throughout the flight and the crew was amazing!"
Contras: "We were not allowed to check in online and we had to be at the airport hours to check in physically but there was no counter with airEuropa, so we had to wait until the people arrived then we had to make line which was long! We had issues with our bags so we had to check them in, which was okay since it was free. The space in the airplane was so tight that it was not comfortable at all."

Contras: "I was taken back by the crew not friendly"

Prós: "None"

Prós: "Didn't care for just one movie choice but I liked the price!"

Prós: "The crew was friendly."
Contras: "There is not enough space for your feet. You're basically on top of the person next to you. The aircraft was old and had no tv in front of you, no outlets to charge our phones. The food was terrible."

Contras: "Strike delay. Very poor food. Cramped chairs. I flight entertainment"

Prós: "Assento confortável, variedade de alimentos"
Contras: "Sistema de mídia e entretimento poderia ser mais novo com tela maior"

Contras: "Delayed takeoff. That happens but very poor communication about the delay."

Prós: "Asientos incómodos y cabina muy antigua. Se sentían fierros del asiento en la espalda"
Contras: "Sistema de entretenimiento muy antiguo. Conexión de audífonos no funcionaba en mi asiento y no me dieron solución. Vuelo de 14 hrs sin entretenimiento es terrible."

Prós: "Easy check in and easy baggage claim"
Contras: "They can easily work on the food"

Contras: "No food"

Prós: "Good flight. Crew was nice."
Contras: "Better entertainment"

Prós: "Ótimo atendimento de toda equipe, do embarque até o desembarque."

Contras: "This flight had the least legroom of any flight I've ever taken."

Prós: "The timing was perfect."
Contras: "The seat space in the economy is minimal. The TV screen had sections damaged and the selection of films could be newer. The sound plug kept failing. Obsolete system. The gate was informed only 30 minutes before and the airport is big, which is a problem if you have low mobility."

Contras: "Um avião velho, com estrurura ultrapassada de entretenimento poderia ao menos ter uma comida um pouco mais adequada e espaço para as pernas compatível com as aeronaves atuais."

Prós: "Educação da tripulação"
Contras: "Espaço entre assentos"

Prós: "Pontualidade"
Contras: "Espaço assentos"

Contras: "Alitalia is the worst airline company"

Prós: "Pontual. Bom espaço entre os assentos. Tripulação atenciosa."
Contras: "Nada."

Prós: "Nothing"
Contras: "There isn't enough space on plane to enjoy the flight, it was more of, you have to go from one location to another. If it was more than 2 hours, I would have hated it even more."

Prós: "Conforto"
Contras: "Fila da imigração"

Prós: "I like that even though the flight was delayed they managed to board all passengers and get things going quickly for departure."
Contras: "Upon arriving to Rome, the time taken to land, actually getting off the plane and into the airport takes a very long time. Not much time to get to your connecting flight. Make sure you have at least 1.5 or 2 hr minimum layover time when booking connecting flights from Rome."

Prós: "Pontualidade"
Contras: "Comissários mal humorados ! As poltronas são as mais desconfortáveis que já utilizei ! Estreitas , encosto de cabeça ruim , na verdade pouquíssima ergonomia! A área em que fiquei , logo após a executiva estava muito quente ! Solicitei que melhorasse o resfriamento mas não resolveu ! O Display de entretenimento era pequeno e ruim pra ser operado !! Uma experiência que me deixou uma péssima impressão da Alitalia !"

Prós: "Nice new plane (Embraer), row 4 had long seat pitch"
Contras: "Having arrived at the airport 2 hours ahead of the flight, there was a chaotic 1 hour wait to check in, with no queuing system and then an IT cock-up which closed the flight exactly 1 hour before departure, with passengers still in the queue. This left us rushing through the airport to the very furthest gate. Boarded 20 mins late, then the flight left 1 hour late. Very expensive ticket price too!"

Contras: "They l lost my p partners lugage in Rome .. and now it has ruined her whole Holliday"

Contras: "Change of gate at BCN with no notification"

Prós: "The fact that I had more legroom than I expected was surprising."
Contras: "The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment."

Prós: "Nice crew"
Contras: "Nothing special"

Prós: "Muffin distribution and the cushion"
Contras: "There was the used cups and dirts left in the pocket of the seat I was assigned. It was dirty and disgusting."

Prós: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Contras: "Not being served a hot drink inflight. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Prós: "The flight was good in general, despite the fact that there was no entertainment system."

Contras: "A antipatia dos comissários de bordo e aeromoças, faz com que qualquer voo da Alitalia seja péssimo. Ficar igual uma lata de sardinha já é péssimo, com essa antipatia, somada a velhas cadeiras, velha tecnologia, vinho péssimo (o que fica até ruim para uma empresa italiana) e desorganização no embarque, faz deste voo um pacote de maldade. E o pior, paguei caro por isso. Falta de respeito."

Prós: "Easy boarding on time nice crew"

Prós: "Atendentes no check in atenciosos."
Contras: "Tripulantes grossos, cadeiras duras, desconfortáveis, tela multimídia pequena e antiga. Não tem tomada nos assentos."

Prós: "Confortable space, great food taste,"
Contras: "When we asked for the late food service, they told us they did not have any more left. We ask them to look for anything left and after hour the food still not arrived."

Prós: "O conforto"
Contras: "O doce do café da manhã veio completamente queimado. Pedi para que trocassem e não fui tratada tão bem quando falei. Ela então me deu outro tão queimado quanto o primeiro."

Prós: "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Contras: "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."

Prós: "Comida gostosa."
Contras: "Eu e minha noiva estavamos nas cadeiras 40A e 40C, voo Rio-Roma. A cadeira dela nao deitava, como todas as outras. NA minha cadeira a tela de interatividade nao funcionava, ficava com chuviscos, gerando luz que me incomodava para dormir, o usb para carregar o celular também não. Os comissários de bordo foram informados, porém nossa situação nao foi resolvida, nos enrolaram as 11 horas de duração do voo."

Prós: "O entretenimento melhorou, porém não tinha programação dublada ou legendada em português. Tripulação educada e comida boa."
Contras: "A menina do Check in era antipatica estava de saco cheio e nossos lugares marcados no bilhete não estavam marcados no sistema e quando reclamamos a Gracielle virava até o olho. Um absurdo."

Contras: "you have to show all the empty seats at check in. I have bought a seat for 90$ and it was empty seats near me"

Prós: "Flight was delayed by over 1 hr , with no explanation fm the ground staff or on board"

Contras: "Horrible experience with Alitalia. They boarded us on a plane that had a wheel issue, and kept us on the ground for 2 hours before they decided to de-plane us. We then had to wait in a 5+ HOUR LINE to get rerouted (nope, they won't handle these issues online or over the phone, you have to wait in line). And THEN they wanted us to wait in a 2 hour line to re-drop off our bags. We got stuck overnight in Rome and were put in a horrible Hilton Garden Inn and barely made it in time to use our coupon for a "free meal" (aka, frozen meatballs and stale bread in a buffet that had been sitting out all night). On our flight back, the food was absolutely terrible, the movie selections were old and scarce, and the seats were uncomfortable. We called to complain as soon as we got home and still have not heard back from Alitalia. I will never fly with them again."

Prós: "Plane was new"
Contras: "Plane was late"

Prós: "The helpful crew on the ground in athens"
Contras: "Delay, change of gate, crew on ground helpful but crew on board was not polite at all."

Contras: "The flight departed one hour late."

Prós: "Entertainment options"
Contras: "Had problem with luggage, did not like food specifically cheese on dark bread sandwich, did not like going to gate but would need to climb stairs and get shuttle to plane"

Prós: "Opção de impressão do bilhete e tag para mala fizeram com que meu despacho de bagagem fosse rápido."
Contras: "O avião era bem velho, a poltrona horrível e dura. O entretenimento arcaico. Não assisti nenhum filme. A tripulação ignora que não falamos a língua deles e nos responde tudo em italiano. O voo ainda atrasou 1 hora. Péssima experiência! Não voarei mais com a Alitalia e não recomendarei."

Prós: "Aeronave relativamente nova e limpa. Chegou no tempo esperado."
Contras: "Como sempre, a tripulacão da Alitália não é das mais simpáticas."

Prós: "O despache de bagagem foi bem rápido"
Contras: "O avião era antigo, não possuía tomadas e nem usb. O multimídia era jurássico e os assentos desconfortáveis. Acima de tudo danificaram nossas malas. Caso queira uma viagem tranquila não confiaria na Alitalia. Espero ter ajudado."

Prós: "pretty comfort seats, and they give u a neck pillow!"

Contras: "I.m 6'2 and it was impossibly uncomfortable"

Contras: "delay without clear indication"

Contras: "We had booked a weekend getaway, first the returned flight was cancelled and changed for a later one that didn't work for us (we couldn't get to work on time), we managed to change that for another flight the day before, shortening our vacation, then, when we got to the airport, an hour before boarding, we find out there, without warning, that the outgoing flight had been cancelled! This time it wasn't automatically changed, and there was no warning, the only solution they were giving us was an afternoon flight the other day, shortening our weekend getaway even more. After half an hour of discussion, they found and earlier flight, with connection, double the time, but that would get us there at around 2pm, so still we were missing almost half a day, but that was the best they could do. The flight was OK, boarding was late, but hey, that seems to always be the experience with this type of flights. I would just say they are not very reliable, having both your outbound and inbound flights cancelled, seems to much, specially if you're just going for a short getaway, you may end up having a one-day getaway!"

Prós: "Do embarque que respeitou os prioritários"
Contras: "Espaço da poltrona e da comida"