Encontre passagens aéreas baratas de Amsterdão para o Brasil

Prós: "The food served was really good."

Prós: "they change the gate last min"
Contras: "Should advise the passagers better"

Prós: "I loved that even during a pandemic, alcohol in glassware and full meals were served in business class (unlike other airlines, so I avoided them). The lighting looked nice, the crew was professional and attentive, and the bathroom was well maintained. The blanket and pillow were comfy as well. I like the 1-2-1 layout in business class, which leaves window seats with a lot of windows and privacy."
Contras: "The headphones were not the most comfortable, sometimes the passenger moving around behind you will shake your seat too, and before take-off the plane was quite hot. Also a lot of the food choices I wanted were gone already but not a big deal as there were many choices."

Contras: "Two hours stuck at gate with no information. Info on site and at airport on baggage costs different. Left bag behind to fit more cargo. Two days and haven’t delivered bag."

Prós: "p"

Prós: "The snacks were great! The check in staff was also really helpful. They even checked my companion and my bag for free."
Contras: "The flight was a bit delayed which made getting to the next connection a little stressful especially since we had to recheck our baggage. However, the staff was really kind about it."

Contras: ".."

Prós: "extremely considerate crew. Courtesy necessaire pack. very clean plane"

Prós: "The crew was so kind, the food was great. The in flight entertainment was amazing!"
Contras: "The plane was very cold!"

Prós: "2 seats, not 3, in this part of Economy"
Contras: "The bag check price info on the website was completely wrong... At the airport, they asked for USD 100, not USD 30 as the website indicated. Ended up lugging the (heavy) cabin size bag..."

Prós: "Great experience overall"
Contras: "No complaints"

Prós: "The crew was amazing"

Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Contras: "Very narrow seats"

Prós: "Crew was very good, one crew member took time to make me coffee as I entered the plane"
Contras: "The food could have been better, maybe a bit more legroom. But definitely would like better food. The spaghetti and meatballs were good dinner, but I did not like the vegatables. I did, however, like the pudim."

Prós: "My seat 28H didn't recline"

Contras: "More recent movies on board"

Prós: "Good food, good plain condition, good entertainment"

Prós: "Everything was very good, mainly when compared to other airlines: the boarding, the condition of the plain, the comfort, entertainment and food."
Contras: "It is hard to say... But I had a problem with gate information on my first leg. This could have been better handled."

Prós: "Crews worked hard to please under built in circumstances (cramped seating etc)"
Contras: "For post landing gateholds it would help to say why waiting and say something about how long the wait might be."

Prós: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Contras: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"

Contras: "No much space in the seats"

Contras: "The crew was non-responsive to simple requests. The food was abismal and void of nutrition."

Prós: "The crew service was great! ...I do travel a lot on business and on a very few of my trips I have been so well served. Thank you for everything!"
Contras: "Well, of course the space for stretching my legs was not that big... But I undesrtand..."

Contras: "Bags should be included in ticket price. Ticket prices didn’t go down by charging bags separately. Just a big dissatisfaction."

Prós: "The selection of tv shows (Game of Thrones)"
Contras: "Not much leg room (I’m six feet tall)"

Prós: "Quality of the flight was similar to the first one, very good. Consistency. Good!"

Prós: "The staff"

Prós: "Flight was fast and safe."
Contras: "Easy going. No complaints"

Prós: "Everything was really nice"

Prós: "screens didn't work on flight"

Prós: "space for legs."

Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Prós: "All on time and excellent treat"

Contras: "checkin was a disaster. Could only be described as chaos in VCP."

Prós: "Check in, boarding, flight attendence, food, comfort inside the cabin, all very good"
Contras: "Overall very satisfied"

Prós: "Boarding, Confort, entertainment and the"
Contras: "I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight."

Contras: "We're still waiting for the flight"

Prós: "People were very nice and professional. I really enjoyed my flight with Azul"

Prós: "Crew was friendly, no one sat next to me, so I had plenty of space."
Contras: "TV channels were not all working."

Prós: "I don't speak Portuguese but everyone was very friendly and helpful."

Prós: "We called and they were able to schedule us on a different flight. Which is all they could do."

Prós: "All staff were professional and courteous."

Prós: "Friendly service"

Contras: "Original flight was cancelled and passengers were accommodated causing some people to miss their connections."

Prós: "The crew were very outgoing and helpful."
Contras: "The seats are very small and almost impossible to sleep overnight."

Prós: "No delays"

Contras: "My flight was delayed due to maintenance and I had to pay again a connecting flight from fortladerdale."

Prós: "Entretenimento"
Contras: "Distance from my home"

Contras: "Food and entertainment cud be better"

Prós: "Taking off on time. Good service and helpful from all the stuff."
Contras: "Keep it like that"

Contras: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Prós: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Prós: "Food was good and plentiful."
Contras: "There was no way for us to reserve seats with extra leg room 48 hours before the flight. Had to sit in agony for a 9 hour flight because of height"

Prós: "Crew was really nice can’t complain"
Contras: "Other airlines offer free beer or even hard liquor here u have to pay"

Prós: "Good entertainment options"
Contras: "two of the three phone charge ports were not working I think the passenger seating areas may not have been deep cleaned"

Prós: "Bombardier C Series. Most leg room and comfort of any plane"

Prós: "Crew was amazing"

Prós: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Contras: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Contras: "No overhead fans and seats were not very comfortable."

Prós: "On board is pretty good except that the seats are pretty narrow compare to our previous experiences. As a reference, I am 5‘3“ and 110 lbs."
Contras: "Our flight was delayed and the seats were narrrow."

Contras: "Crew was excellent Seats very short on leg room and hard cushions"

Prós: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Contras: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Contras: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Prós: "Nothing about it"
Contras: "They didn't even take us!"

Prós: "On time and a lot more roomy then the flight from New York to Zürich"
Contras: "There were no TV screens to play games or watch shows"

Contras: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Prós: "On time performance with better than average crew with standard service"
Contras: "The entertainment leaves room for improvement. Could not eat the italian snack before landing."

Prós: "Crew was nice."
Contras: "TV's did not work. Food was lousy."

Prós: "Friendly crew"
Contras: "No wifi"

Prós: "Crew was great. This flight is what I would expect from Swiss."

Contras: "Boarding chaotic- no clear lines people pushing ahead which I am not used to- my handluggage was ok’ed at origin in US- was pulled aside in Zurich based on my “ ticket”- it was perfectly well suited and not oversized. In plane half of overhead compartments were filled with coats when told that these should go under seats. No consistency between announcements and behavior of crew."

Prós: "staff was very nice"

Contras: "Space for legs seems to become smaller and smaller. In EL AL (flight back) space was wider."

Prós: "Friendly and high quality service"

Prós: "Professional service"
Contras: "Lounge in Dublin poor"

Contras: "Not very much space for such a long flight."

Prós: "Swiss took care of your mistake, booked on subsequent flight."
Contras: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Prós: "not enough room, everything hastily delivered"

Prós: "-"
Contras: "- late in arrival - 2h late in departure - lost my luggage"

Prós: "Flight crew were courteous and efficient."

Prós: "Even a short flight (1 hr 10 minutes) serves a good sandwich for lunch, drinks, and excellent chocolates to top it off."

Prós: "Very attentive to children at boarding and in-flight."

Prós: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."

Prós: "Crew and people were fabulous!"
Contras: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Contras: "1 hr 50'' delay"

Prós: "They put us in a nice hotel"
Contras: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Contras: "SWISS always turns on the air conditioning too high on intercontinental flights. It is HOT inside the cabins. The entertainment system is very outdated, small screen and old and used hand set. Claiming to be a premium airline is unfortunately very overstated if you are unlucky to catch the old business class planes. Only few have changed to the new versions (777s) - Make sure to catch those."

Prós: "I don't think I'd ever experienced such a friendly and empathetic crew."
Contras: "Security was a disaster in Amsterdam. Lines were long and they were checking everything - e.g. My bag had to be screened 2x because of my Kindle, which never happens. But the crew was Extremely accommodating and helpful."

Prós: "Services"

Prós: "See above"

Contras: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."

Prós: "I like that this plane had more leg room then other airlines."

Prós: "Ok food and ok entertainment"
Contras: "Plane was very hot and there were no air conditioner valves so we had to sit in a hot plane for thirty minutes. Seats didn't recline at all so sleep was out of the question. Just a very miserable flight overall."

Prós: "Excellent flight attendants."
Contras: "The boarding process for the economy class seems a little chaotic since there is no distinctions by zone or seat row. The result is a surge of people right when they announce boarding for that cabin."

Prós: "The crew were great. They did the best they could given the circumstances. We got a compensation voucher because of all the trouble on the flight. That's something, though it's not super useful for the occasional traveler on SWISS (2000 miles and more bonus miles or CHF 50 travel voucher)."
Contras: "The plane arrived in Boston 50 minutes late, because we left Zurich late. That was because we were waiting on people to make a connection. Which was probably because their SWISS flight was late. Why are all SWISS flights running late??? There was no coffee or tea on the flight because there was a problem with the electrical system of the hot water machines. That could have been fixed before we left.... The entertainment system is clunky, and it didn't help that it had to be rebooted (took 20 minutes !?!?) in the middle of the flight to deal with some 'isssues'. The big boxes with the entertainment system underneath the seats are not fun either, they really cut into legroom. In general, it seems this plane is in need of a bit of an overhaul and maintenance. And whatever happened to Swiss punctuality? I'm not used to SWISS flights being late. You can do much better than that, you used to!"

Prós: "Entertainment, movies music were good selections. We enjoyed them. Although the headphones jack socket for my wife;s seat didn't work properly. They should maintain their equipment better."
Contras: "In Zurich if you travel to US or Canada, they have just before the gates some security check that ONLY verifies the passport. It seemed weird to me. Why are they not excluding transferring passengers from this nightmare. Because it is a nightmare. Long and disorganized lines where travelers, that have diverse leaving times, are trying to enter 4 check points that work slow and nobody manages all that mess. On the plane, absolute unnecessarily (they had extra unoccupied seats) they took one of our carry-on-s with the check in luggage. The seats are extremely tight and offer a very small place for the economy class. Nothing special about the food."

Prós: "Got an entire row to myself so I could lay down and sleep! Thank god! Flight smooth and attendants were kind. I was on a connection and thought I was going to miss my flight but thankfully they wait or all passengers from connections to board (from delayed flights arriving)."
Contras: "I am gluten-free and there was really no options for me to eat. However, the attendants offered me two of the snacks on board that were GF in lieu of a meal. Unfortunate there was no real food I could eat, but the snacks were appreciated."

Prós: "Stewards were great. The food was good and generous."
Contras: "Seat rows were too close together and seats were uncomfortable for the 11 hour flight."

Prós: "Staff were polite"
Contras: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Prós: "Professional crew. Good simple check in."
Contras: "Nothing."

Contras: "Delay due to strike"

Prós: "Everything works and quick to get to destination."

Prós: "Great airline"

Contras: "The plane is so old..,"

Prós: "Yes"
Contras: "Everything was good"

Prós: "The aircraft"
Contras: "No overbooking next time!"

Contras: "Don’t be late"

Contras: "Too hot inside the aircraft"

Prós: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contras: "Doesn't"

Contras: "They left my bag off the plane. Ridiculous."

Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."

Prós: "Cabin facilities"
Contras: "They didn’t bring one of my bags"

Prós: "yes"
Contras: "not really"

Contras: "lost baggage"

Contras: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Prós: "I slept pretty much the whole time"

Contras: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Prós: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Contras: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Prós: "Excellent very good"
Contras: "Everting so good ex"

Contras: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Contras: "Bag was lost"

Contras: "Amesterdam airport employee was really rude"

Contras: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Prós: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Contras: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Prós: "I was upgraded to Buisness so, no complaints"
Contras: "No Marlboro light cigarettes on the duty free shopping cart"

Prós: "They were awesome."

Contras: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Prós: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Contras: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Prós: "Flight was efficient enough and staff were friendly."
Contras: "It was delayed quite a bit and more on-time updates would have been appeciated."

Prós: "staff hospitality, cleanness of the cabin and toilet and punctuality of the flight"
Contras: "lack of meal options"

Prós: "Same as above"

Prós: "Loads of leg room"
Contras: "Loved everything"

Prós: "Same as above"

Contras: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Prós: "Wonderful"

Prós: "Enough space good wine and on time"
Contras: "Nothing"

Prós: "Good food, good entertainment system, comfortable seating."
Contras: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Prós: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Contras: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Prós: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Contras: "They didn't give any napkins out with the food which was weird."

Prós: "everything"
Contras: "nothing"

Contras: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."

Contras: "Terrible moslem food, too much lentil with tasteless chicken"

Prós: "Even for a 50 minute flight, drinks and sandwich was provided"

Prós: "early arrival,comfort"
Contras: "late boarding while standing around waiting for pilot to ararive"

Prós: "Not time departure and cabin crew were effective and efficient."
Contras: "Nothing really"

Prós: "Flight all good"
Contras: "Suitcase did not arrive and still not received."

Contras: "My Kosher meal never made it on-board. The cabin (and the airport) were way too cold"

Contras: "KLM sent us to Kiev thru Stambul (Turkey). We have spent 8 hours more on flights."

Prós: "Amazing crew"
Contras: "Entretenimento"

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Contras: "Everything!"

Prós: "Free flight change."
Contras: "Meal selection was average."

Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."

Prós: "Plane was new"
Contras: "Airport is a disaster. It is a single gate, bamboo-walled open air space with about half the seating necessary for a flight. Latam charges almost $2 even for a cup of “coffee” that is really just hot water, powdered Nescafé and powdered milk! It hardly seems worth the effort and really slows down service."

Contras: "As it was a short flight it was ok but their system of checking in/ baggage drop off is really poor and disorganised. Everyone was queuing together for baggage drop, checking... it was a mess and took ages. It’s unfair on those who have already checked in online because you were ended up queuing with everyone else."

Prós: "The flight was canceled and Latam did nothing to help get me on a new flight."
Contras: "Latam has zero customer service skills I went around and around in circles trying to get a new flight."

Contras: "More diverse snacks/drinks."

Contras: "I traveled with LATAM from USA to Lima however from Lim to Cusco was terrible. I was told st check in that there were no more seats left on the flight. I was told it’s legal for them to sell more tickets than seats and there is nothing they could do but place me in the next available in flight ~4hrs"

Prós: "Nothing much, really."
Contras: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."

Prós: "On time, good crew"
Contras: "Plane was older than most"

Contras: "Nothing. All excelent"

Contras: "Fo"

Prós: "The leg place and reclining chair"

Contras: "airport in pereira held the flight for two hours, so I missed both my connections in bogota and miami. LATAM was nice to give me a hotel for 3 hours of sleep, but I arrived a day later and had to buy a new ticket"

Prós: "On time."
Contras: "No transfer ability between domestic connections, even on same airline."

Prós: "Left on time"
Contras: "Nothing"

Prós: "Window seat & no one sat next to me"
Contras: "Customer service at baggage check in desk. Very very poor and slow"

Prós: "Everything was great."
Contras: "Nothing"

Contras: "No retrasos"

Contras: "the process of boarding no annoucement of gate change"

Prós: "food and flight attendants"
Contras: "not enough room for legs in latam and japan airlines...I know is just economy class but still for such a long flight it should be a bit more comfortable"

Prós: "Staff / crew was great"
Contras: "Boarding is was not explode what line you needed to be in according to the size of your luggage"

Prós: "The whole flight went smoothly and I really have no complaints about the flight itself."
Contras: "When I arrived, my luggage did not make the connecting flight. It was tracked down and hopefully will make it to me soon but you can see how it’s inconvenient. The first leg of my flight was operated by Wamos, though it was a LATAM flight. I know that this is something that happens often for all sorts of reasons, however I can’t help but think it had something to do with the transition of my luggage from one flight to the next. My flights home are similar ( One leg of it being operated by another airline) and needless to say I’m a bit nervous about that."

Prós: "Being on a plane!"
Contras: "Having our initial flight delayed by 8 hours for a vague technical problem and given no info."

Contras: "It was on time, not like other LATAM flights within the country!! Comfortable reclining seats, good entertainment and meals"

Prós: "Food, movies"

Contras: "They lost my bags"

Prós: "Staff none"

Prós: "Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane"

Contras: "Arriving in SCL on an international flight is the pits. Avoid"

Prós: "Notging"
Contras: "They rebook ed me thru LAX."

Prós: "There was a lot of leg room on this plane. I do not think they have retrofitted it yet to today's money making planes as other airlines have done. We left late, but we arrived only a few minutes late."
Contras: "The boarding process took almost two hours. We were shuttled to a remote location, then we sat on the airplane for about an hour. We finally took off around 2:45."

Prós: "The crew were very nice and friendly."
Contras: "It was a little slow to get on and get off the airplane."

Prós: "Service, movies for a flight of this length."

Prós: "Crew was very nice, attentive, helpful,friendly. Food was good not great. Business seats lay flat."
Contras: "Business seats, when laying flat, were not particularly comfortable. Rather hard. The only complaint."

Contras: "El cambio del aeropuerto de salida. Debíamos salir de aeroparque y tuvimos que viajar hasta Ezeiza."

Prós: "Kindness of the crew"

Prós: "Good crew, decent service, edible food."
Contras: "Long delay between boarding and take off. Sat on the ground at Lima fo almost an hour. The map function did not work but good entertainment choices otherwise."

Contras: "When I check in, they don't find my booking information. And let me to find out the solution. It's so terrible airline."

Prós: "The flight was smooth and the crew was courteous."
Contras: "After about 40 minutes of waiting in line to check in almost all employees left and left just one person to check people in. Not sure what happened as the employees pretended not to speak English. Also, everybody in our group was given seat multiple rows apart."

Contras: "5 HOUR DELAY ON A ONE HOUR FLIGHT. LA 990 MPN/PUQ 10 DEC"

Prós: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Contras: "nothing was wrong."

Prós: "Super comfortable seats. First time i've ever been able to sleep on airplane seats because the seats go far enough back that you don't fall over sideways when you sleep. Food was great. The service was wonderful. The airplanes are new, with new technology"

Prós: "Most of the crew was really nice. The plane was extremely new."
Contras: "One crew member jacked my blanket and gave it to a different passenger. Also, my originally assigned window seat was reserved for cabin crew, so I was moved to an aisle seat that was narrower than my previous seat due to its in-armrest tray table."

Prós: "The plane was clean, the flight was good with minimum turbulences."
Contras: "The food was poor. At least three middle rows did not have any entertainment. We reported the problem, the chief/supervisor flight attendant said that she was going to assign us new seats, she then disappear and did nothing to solve the problem. I spoke with another flight attendant requesting to speak with this supervisor again, she said that I rather voice my complaint through latam.com and the mentioned supervisor, not only lied to us, but never showed up. It appears that latam needs to reinforce their staff training or perhaps to renew their staff supervisors and train them to avoid unnecessary lies to their passengers."

Prós: "My flight was great. The attendants were professional and efficient. My daughter's flight, 3 days later 2/ LATAM was horrible"
Contras: "The attendant was rude to my daughter. She was discriminated against. During the meal pass he gave everyone else a meal and gave my daughter water and said ' You will be fine with that.' At the Lima airport the restaurant refused to serve us. If you are traveling to the Olympics and you are an American I suggest you avoid Lima. The Peruvian airport personnel don't like us and they let you know it."

Prós: "Nice crew"
Contras: "Small chairs"

Contras: "I have time toget the other flight but they already have every thing ready to let us in Sao Pablo, I have to stay 1 day. That was very bad."

Prós: "Poor"
Contras: "Poor"

Prós: "Punctual"
Contras: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Prós: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Contras: "N/A"

Contras: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."

Contras: "Delay in take off 45 min!!!!"

Prós: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."

Prós: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Contras: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Prós: "Entertainment programs"
Contras: "New variety of food"

Prós: "The crew was excellent and surprisingly the seats were comfortable."
Contras: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Prós: "Amazing crew and on time flight"
Contras: "None"

Prós: "Crew was attentive. Timings were spot on."
Contras: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Prós: "Everything! The service was exceptional!"

Contras: "Crew on the ground was very rude"

Prós: "Crew was great. Seats were comfortable."
Contras: "The airline lost both of my luggage suitcases."

Prós: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Contras: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Contras: "See above."

Prós: "crew great comfortable"

Prós: "I really liked my seat, but it was one of the only ones that didn't have a USB port."
Contras: "See above. Overall, very nice experience."

Prós: "The crew was pleasant and boarding efficient I lucked out with first class"

Prós: "The new movies selection, food was very good, staff more friendly than previous flights"
Contras: "Boarding always a problem on MEA we have to wait too long in the queue"

Contras: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."

Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"

Prós: "Crew was nice, too short of a flight to figure out more"
Contras: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Prós: "Not much but the staff"
Contras: "No room, boarding was slow, zero bag or legroom"

Prós: "That I was able to sleep a bit on the flight - and that we gained an hour."
Contras: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Prós: "Their evacution video is interesting"
Contras: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Prós: "Food was Fantastic, Air France the Best on Air."

Prós: "That flight have been short"
Contras: "Fly attendants have been in hurry when they served snack"

Contras: "We paid for Business Class from JFK to TLV. The flight to Tel Aviv was in a small plane with 3 across seats that hardly reclined. We are most unhappy and will complain to American Express Platinum Card."

Contras: "Couldn't make the connection....Overall....an aweful experience!"

Contras: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Prós: "The service"
Contras: "Nothing"

Prós: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Contras: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."

Prós: "It was Amazing staff helpfull and fresh.. love it"
Contras: "Flight of almost 3 hours was not entreteiment at all just magazines."

Prós: "Boarding and punctuality."
Contras: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."

Contras: "Clean. Courtesy of staff on plane."

Prós: "Boarding was very efficient"
Contras: "Losing my luggage after checking it at the gate when volunteers were needed."

Prós: "Crew was great"
Contras: "Not enough food"

Prós: "The boarding process was smooth and the crew friendly. Flight ran on time."
Contras: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Prós: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Contras: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Prós: "The flight was good overall. Friendly crew good attention."
Contras: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."

Prós: "A short flight but attendants served us a snack and water with a smile."
Contras: "No business class"

Contras: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Prós: "Panamá airport is a disaster, unorganized and dirty"
Contras: "Panamá airport"

Prós: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Contras: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

Prós: "The crew was friendly."
Contras: "One of the engine was smoking just as we took off. This should have been checked beforehand that it was working correctly. The pilot missed the first landing, was going too fast and had to turn around. We circled the London eye 3 times. When we were actually landing it was extremely bumpy and on the way down the plane was tilting back and forth a lot. They were going too fast when we landed as well, I have never been in a plane that has landed so poorly, and I have travelled a lot and used many different airlines. It was worse than any budget airline I've been on. As we were driving back to the terminal, the pilot stopped short for some reason. Things were not explained clearly. I will not be flying with airfrance again and will be sure to spread the word of this awful experience."

Contras: "Left a little late for no apparent reason."

Prós: "Bar/Coctail service on AF was excellent."
Contras: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."

Prós: "there were problems getting the tickets issued in Rome. the worker at checkin kept us for 20 minutes without telling us what was going on. the flight left the gate on time, but then we sat for an hr before leaving. no information was given as to why the flight attendants were rude. after landing we sat for an hr on the runway waiting for a gate to be available."