Encontre passagens aéreas baratas de Holanda do Norte a Aeroporto Internacional de São Paulo-Guarulhos

Contras: "Nada, I slept through this leg and the staff let me be."

Prós: "Tripulação"
Contras: "A cadeira estava c assento partido , viajei 3 horas assim"

Prós: "The crew was nice, the food was really good, the plane was clean, and they used reusable silverware and plates to avoid waste."

Prós: "Crew was amazing. Good food. Comfortable seats"
Contras: "Music options along with the movies"

Contras: "The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised."

Prós: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Contras: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."

Contras: "2 hour delay and 3 crying babies on a red eye."

Contras: "My parents needed special assistance for boarding and changing flights in Zürich and SWISS was just phenomenal. Thank you very muc"

Prós: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Contras: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."

Prós: "Short flight, no entertainment. They still offer free snacks on short flights, a plus, but it was an almost frozen cheese sandwich. A Little bag of pretzels would be better. The crew was very friendly."
Contras: "Boarding is confusing. Bad lines, unorganized, and people pushing. They should probably come up with a better system."

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "Companhia com excelente tratamento ao passageiro, ainda mais quando comparamos às companhias brasileiras!!!"

Prós: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Contras: "The delay to fly was the only issue"

Prós: "Primeira viagem pela Swiss, mas uma experiência altamente recomendável!!!! Atenção do início ao fim com o passageiro!!!"

Prós: "Primeira viagem pela Swiss, experiência altamente recomendável!!! Atenção com o passageiro do início ao fim da viagem!!!"

Contras: "Lost baggage"

Contras: "Too hot. Too late. Staff could have been more accommodating. Online checkin was impossible."

Prós: "Quick, clean, flight."
Contras: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."

Prós: "We called for seats 23 hours prior to flight. To our amazement we were assigned to an exit row."
Contras: "It was an easy 2.5 hrs. flight at which a small warm quiche was served. Nice surprise."

Prós: "Nothing about it"
Contras: "They didn't even take us!"

Contras: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Prós: "Everything! The cleanest aircraft I have ever been on, excellent crew, amazing breakfast!"
Contras: "Nothing, everything was superb"

Prós: "There were good entertainment options though I didn’t use them"
Contras: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Prós: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Prós: "Friendly crew"
Contras: "No wifi"

Prós: "Comida muito boa"
Contras: "Cadeiras apertadas e com ferros nos pés. Descomoda"

Contras: "muito, muito, muito apertado para as pernas. tentei comprar o mais espaço mas quando finalmente abriram as reservas já estava lotado. não recebi nenhum aviso de quando poderia reservar os acentos e nem algum tipo de "promoção" para trocar de vôo."

Contras: "It was hard to figure out how to request a special meal"

Prós: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"

Prós: "All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay."

Prós: "staff was very nice"

Prós: "Friendly and high quality service"

Contras: "no light over my seat and I reported it before the plane took off. the plane was old, the entertainment system not as expected - really poor"

Prós: "Swiss took care of your mistake, booked on subsequent flight."
Contras: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Prós: "Polite cree"
Contras: "Crowded plane, long boarding and waiting to be seated"

Prós: "not enough room, everything hastily delivered"

Prós: "-"
Contras: "- late in arrival - 2h late in departure - lost my luggage"

Prós: "Legroom is too little"

Prós: "the food was delicious, the movie selection was great, the seats were comfortable, the plane was chilly but they supplied us all with nice warm blankets, and I prefer it be cold over hot on the plane any day."

Prós: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Contras: "It was a 11 hour flight and coach seats too small to sleep"

Prós: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."

Prós: "Crew and people were fabulous!"
Contras: "LONG lines at check in. Almost missed flight even being there 90 mins early."

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "Entertainment was great, planes was very clean, the food was excellent and the staff was friendly."

Contras: "1 hr 50'' delay"

Prós: "They put us in a nice hotel"
Contras: "Flight was delayed for more than 1 hour and it was overbooked. So they put us on a united flight for today. This flight is also overbooked."

Contras: "1stly the lady at the check in was not nice [ i should have gotten her name -] she was rude and quite 'authoritarian' which is uncalled for- when you have paid an expensive ticket are just trying to check in. then I checked an extra bag - and could not pay where i checked in. i had to go to another counter to pay - there was a line and it took a good few extra minutes - and i still had to get thru security. if you can pay at the check in counter this would avoid this extra step. i was really not happy about it swiss air needs better efficiency and better customer service"

Prós: "Check in, crew were friendly enough"
Contras: "Worst food ever, vegetarian so called wraps and breakfast. Bland eggs and rotten fruit salad. The fact that when I request a window seat and am told I have one then to find out I don't. Rather tell me that in the first place. This has happened numerous times with swiss. Remote for the entertainment didn't work and although crew said they would reset it they never did. A bit of a pain for a long haul flight of 8 hours...."

Prós: "The seat, the airport, the service"
Contras: "The tight connection"

Prós: "Staff were polite"
Contras: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Prós: "Professional crew. Good simple check in."
Contras: "Nothing."

Prós: "Everything works and quick to get to destination."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "Yes"
Contras: "Everything was good"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Contras: "Don’t be late"

Prós: "Refeições de alto nível"

Prós: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Contras: "Doesn't"

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Contras: "The plane was very hot"

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "Cabin facilities"
Contras: "They didn’t bring one of my bags"

Prós: "yes"
Contras: "not really"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Contras: "lost baggage"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Contras: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Entertainment"
Contras: "Food and one bathroom out of service makes an awful flight"

Prós: "Delayed flight but staff apologized as for safety reasons."
Contras: "Very late arrival"

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Short flight with good communication."
Contras: "Nil to complain."

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Prós: "The staff was very helpful and professional. Promp response to calling for attention."
Contras: "Wish there was better lumbar support for the seats. The food could be a bit more exciting with simple addition of lime pickles. Overall can not complain for economy standard!"

Contras: "Bit cramped for space"

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "Tripulação"
Contras: "Muito apertado o assento"

Contras: "Extremamente apertado, não há espaço nem para comer. Temperatura muito alta"

Contras: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Contras: "Bag was lost"

Prós: "Excelente atendimento!!! Compensou pagar um pouco a mais por mais espaço na economica, os espaços são maiores que na confort."

Contras: "O sistema estava fora quando chegamos e as malas nao foram liberadas. Somente depois do cadastro e solicitacao chegaram algumas e em outro dia outras. o problema e que algumas vieram quebradas e tivemos que comprar coisas ate as malas chegarem, esse processo de reembolso esta sendo demorado."

Contras: "Amesterdam airport employee was really rude"

Contras: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Contras: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Prós: "The included snacks and the seats."
Contras: "Nothing."

Prós: "Tripulação mto atenciosa e ótimas opções de filmes"
Contras: "Cobertores fedorentos e assentos muito desconfortáveis para um voo internacional"

Prós: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Contras: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Contras: "I was denied booking because they didn't properly issue my boarding pass. They refused to pay a hotel and kept lying and mistreating me."

Prós: "Iberia is great"
Contras: "Great airline Iberia is great"

Contras: "A refeição servida é horrível, um verdadeiro lixo e uma total falta de respeito. Trata-se de uma porção de arroz branco, com molho de tomate e um hambúrguer. Tudo com uma péssima aparência e sabor. A comida foi requentada várias vezes. Além disso quando se abre refeição, fica a impressão de que sacudiram o recipiente (ou abriram e fecharam mais de uma vez), pois você não consegue abrir sem ficar com a mão toda engordorada. Ao tentar substituir a refeição, as pessoas da Iberia não te atendem prontamente e quando isso ocorre, informam que a outra opção não tem mais. Um prêmio para a Iberia de como tratar mal seus passageiros, não respeitando inclusive a saúde dos mesmos, servindo uma comida pouco saudável. Ao pedir um vinho branco, as pessoas da Iberia, informam que não tem. Depois você verifica que tem, ou seja, a pessoa da Iberia não falou da verdade. Resumindo, uma total falta de respeito. A pior alimentação servida em toda minha vida. Além da péssima educação da tripulação da Iberia. Eles estão treinados apenas para fazer o serviço operacional, quando surge algum problema, é uma grande decepção."

Contras: "Ok"

Contras: "The gates were announce at the time of boarding. No enough time to get the gate"

Contras: "Aeronave velha e tripulação não muito simpática!"

Prós: "Puntual en horas de salida y llegada"
Contras: "Son muy incómodos los asientos para un vuelo trasatlántico"

Prós: "Everything"
Contras: "Nothing"

Prós: "Flight at time. Arrived earlier than expected."
Contras: "I ordered a cava bottle and it was hot. But rest was ok"

Contras: "O voo atrasou muito, ninguém deu satisfação sobre o motivo. As últimas cadeiras da aeronave ficaram com o resto do jantar, sem opção de escolha. Não deram água, e quando deram foi meio copo."

Prós: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Contras: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Prós: "Entertainment was ok, had holl rodarte options and good variety"
Contras: "Seats are hard, no leg space, no elbow space, the upright is 90degrees. The crew is not helpful, to the point and act like they are doing you a favor by being there. In one instance the attendant told a passenger "you can move your bag, or I will move it for you." To another passenger, without prev"

Contras: "Poderiam não ter perdido minha mala"

Contras: "Poderiam não ter perdido minha mala."

Contras: "Espaço na classe econômica"

Contras: "Todo estuvo excelente!!!"

Prós: "Timing, easy boarding."
Contras: "Nothing"

Contras: "WiFi didn’t work. Seats were ridiculously small but it got me to Paris safe and sound, and that’s what matters most."

Prós: "Do piloto,decolagem e pouso muito tranquilo!"
Contras: "Café da manhã poderia ter sido melhor!"

Prós: "Atendimento no check in."

Prós: "Clean and fairly new aircraft. Good flight"
Contras: "Ground staff more helpful"

Prós: "Nothing"
Contras: "Péssimo atendimento"

Prós: "On time"
Contras: "SEAT was not confortable"

Prós: "The food is very good in 1st class."
Contras: "Even though 1 of the 3 stewards was really excellent at everything (foremost his impecable attitude towards passengers), nothing is really standing out anymore in IBERIA 1st class. It used to be extremely good, but now everything is banal. No attention to detail or pleasantness. The one thing that really concerns me is that Spanish stewards, more the women than the men, are becoming more rude than before. I understand that some passengers must be a hassle from time to time, but this is their one and only job, so a nice attitude is of the utmost importance."

Contras: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Contras: "Nem água serviram. Entendo que era um voo curto, mas nem água? Poltronas que não inclinam... sentei separado do meu acompanhante..."

Contras: "Os comissários eram um pouco antipaticos, falavam muito rápido e sem se importar se entendiamos ou não o que era dito."

Contras: "No where when I booked the ticket it said I would need to pay for luggage and I had to pay 50euros for 1 checked bag"

Contras: "Atraso de quase uma hora"

Prós: "O atendimento e o serviço no geral foram bons mas precisa melhorar no processo de embarque, na comida servida a bordo e no conforto interno da aeronave."
Contras: "Nosso vôo inicial foi em Zagreb e lá não nos deram o cartão de embarque do próximo trecho que seria de Madrid a São Paulo. Chegando no aeroporto de Madrid, precisamos ficar numa fila enorme para passar na imigração, depois em outra fila bem demorada para pegar o cartão de embarque e novamente uma fila imensa para outra imigração na hora de embarcar de noite para São Paulo. Não entendi porque não deram os dois cartões de embarque lá em Zagreb, como todas as companhias aéreas fazem. Mais de uma hora antes do embarque, recebi um e-mail da Iberia, achei ótimo. Dizia que já havia iniciado o embarque. Corremos para o portão e lá chegando havia uma fila imensa de passageiros já posicionados para embarcar. Não havia indicação visível de qual fila nós deveríamos entrar. Depois de muito perguntar, e de entrar na fila errada, consegui achar a minha fila. Ficaram todos os passageiros ali em pé, esperando mais de 40 minutos para iniciar o embarque. Terrível. Só posso elogiar os atendentes no sentido de fazerem as pessoas que estavam em fila errada a irem para o final da fila deles, mas não culpo as pessoas por estarem na fila errada pois eu mesmo demorei muito para entender onde deveria me posicionar. Se o embarque só começa no horário marcado, não entendi porque fazer todos ficarem de pé mais de 40 minutos na fila. Eu mesma deixei de ver as lojas do free shop por achar que estava muito atrasada. A comida era bem básica e o café da manhã fraco. Os comissários demoram muito para recolher o lixo e ficamos esperando com a mesa aberta um tempão. Enfim... precisa melhorar em alguns aspectos."

Prós: "O voo atrasou mais de uma hora por falha mecânica. No resto foi tudo bem."
Contras: "Atraso"

Prós: "Pontualidade e rapidez no atendimento."
Contras: "Não consegui dormir muito e cheguei quebrada."

Prós: "Horário cumprido."
Contras: "-"

Prós: "Tripulação atenciosa"
Contras: "Saiu atrasado, me fez perder o voo para São Paulo"

Prós: "Conforto e entretenimento"
Contras: "Tivemos atraso no primeiro voo de Dublin para Madrid, da própria companhia Iberia. Quanto chegamos em última chamada no portão de embarque de Madri para São Paulo, descobrimos que nossos assentos haviam sido vendidos."

Prós: "Tranquilo o voo"
Contras: "Check in sem filas organizadas. Fica uma aglomeração de pessoas dificultando o embarque. Ar condicionado fraco."

Prós: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Contras: "Iberia charges for everything in in-flight service (even soft drinks)."

Prós: "Good organization and time on flight."
Contras: "In 10 hours never offered water."

Prós: "Voo muito tranquilo, ótimo atendimento"

Contras: "Equipe de checkin e embarque estremamante mal educados Péssimo atendimento em solo Aeroporto de Madrid"

Prós: "Relatively cheap flight"
Contras: "Zero legroom. My legs were in aisle."

Prós: "A tripulação foi muito atenciosa! O meu assento era o ultimo de todos, os bagageiros estavam todos lotados, e a aeromoça ao ver meu tamanho (1,84cm) me perguntou se eu me importaria de mudar de assento. Obviamente não me importei, e pude sentar na saída de emergência, super confortavelmente. Simplesmente foram uns docinhos!! Obrigada Ibéria!!!!"

Prós: "Every thing special the staff generaste thy was perfect"
Contras: "Nothing"

Contras: "My USB connector didn’t work"

Contras: "movie selection very poor"

Contras: "old plane not comfortable"

Contras: "Your bag people are thieves."

Prós: "Nothing stands out."
Contras: "The seats are cramped, no leg room. The passenger in front of me reclined her seat and spent the majority of the flight in my lap. The temperature on the plane was hot. if you're in an aisle seat you might feel the air conditioner but not if you're in the center of the row. There are not air vents above the seats. This was a long flight to be miserable."

Prós: "The flight itself was fine"
Contras: "The agents at check in were rude and unhelpful despite the fact that I was traveling business class. One even tried to tell me what it is like to fly in the US, that it is worse than in Spain."

Contras: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Prós: "Tripulação, aeronave, conforto"
Contras: "Atendimento telefônico da TAP; sinalização no aeroporto em Lisboa."

Prós: "Nothing, Air Portugal is the worst I have ever experienced. Never fly Air Portugal, you have been warned."
Contras: "A different airline"

Contras: "Did you know the flight was changed?? It moved from Nov 24 to Nov 25. I was never informed of this change that was supposedly made in October.. Even you (kayak) didn’t know bc you still think I took the flight that I booked on your site! I was forced to rebook with another airline and will be expecting a refund and then some and possibly dispute the charge all together."

Prós: "We upgraded to first class, so everything was perfect!!"
Contras: "Nothing"

Prós: "Good service, friendly staff and easy boarding process, good food and on time departure"
Contras: "No complaints"

Prós: "Super friendly"
Contras: "Maybe a hot meal?"

Contras: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."

Contras: "Grab business class upgrade offer - worth every penny."

Contras: "Melhorar o embarque, muito desorganizado"

Prós: "NOTHING.....................DUE TO FLIGHT CONNECTION CANCELLATION TAP AIR PORTUGAL FORCED US TO STAY STUCK IN AMSTERDAM FOR 15 HOURS"
Contras: "EVERYTHING..........................ALL TAP AIR PORTUGAL WAS A DISASTER"

Prós: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Contras: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"

Prós: "Cordialidade da tripulação, aeronave nova é muito confotavel"
Contras: "Banheiros não dão conta quando o avião está lotado. Filas"

Prós: "All was well from checking in to baggage claim."
Contras: "A delay of about 20 mins"

Prós: "A atenção da tripulação"
Contras: "O entretenimento no avião, muito limitado."

Prós: "Personnel dans l’avion très agréable"
Contras: "A l’enregistrement la personne qui s’occupait de l’enregistrement des bagages était très arrogante. Elle a refusé de mettre tous mes bagages dans la soute cette demande était justifié par le fait que j’avais un bébé et une escale à Lisbonne."

Contras: "Flight was so delayed we missed our connection."

Prós: "Nada de extraordinário para elogiar."
Contras: "O voo partiu com mais de 1 hora e meia de atraso e o serviço de bordo poderia ser melhor. Tive fome durante o voo. E os comissários de bordo poderiam ser mais gentis."

Prós: "Tripulação ótima. Comida ótima. Entretenimento ótimo"
Contras: "Conforto."

Prós: "The crew"
Contras: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Prós: "Tripulação muito atenciosa. Conforto da cadeira médio"

Prós: "A tela era grande e com touch bom"
Contras: "Banheiro. Estava com a trava quebrada e sem água de torneira."

Contras: "Been on schedule"

Prós: "Preco"
Contras: "Assento muito apertado"

Prós: "A good airline- I will use them again!"

Prós: "Espaço"
Contras: "Embarque em Lisboa"

Prós: "Espaço, regulagem do encosto e mídia."
Contras: "Embarque em Lisboa"

Prós: "Tudo 100%"
Contras: "Tudo 100%"

Contras: "Tudo 100%"

Prós: "Tudo"
Contras: "Estar tudo 100%"

Contras: "Nossa gostei muito ! Perfeito. a TAP estar de parabens Continue assim. Obrigado."

Prós: "A limpeza da aeronave"
Contras: "A comida é pouca, muito pouca."

Contras: "We were just surprised by the charges for our checked bags. Thought we had it all covered, but no!"

Prós: "Atendimento da tripulação"
Contras: "A questão da tecnologia e conforto, muuuuuuuito ultrapassado. Som péssimo, tudo muito, mas muito antigo mesmo."

Contras: "Tecnologia"

Contras: "Avião velho Tela para filmes pequena e sem nitidez"

Contras: "Food timing, displays for video tiny and no selection possivble."

Contras: "Houve um atraso de 2h. Meu assento não foi o mesmo que eu havia marcado. Um pouco enrolado na hora do embarque. Mas apesar de tudo isso, achei o comandante e a tripulação excelentes!"

Contras: "Timing of food"

Prós: "A comida era boa."
Contras: "A qualidade do pãozinho servido precisa melhorar."

Prós: "Um voo sem nada para elogiar em especial e sem nada para criticar"
Contras: "especialmente, faltou entretenimento de bordo"

Prós: "the crew was very helpful and friendly"
Contras: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Prós: "A tripulação é extremamente educada e o avião super confortável"
Contras: "Não foi oferecido nem água durante o vôo"

Prós: "Crew service was excellent, food even hetter"

Prós: "De nada"
Contras: "Tripulação rude Sem água nos banheiros Vários itens do menu sequer foram oferecidos"

Prós: "Atendimento."
Contras: "Avião muito apertado. Sujo. Sem opção de entretenimento. Atrasou bastante sem qualquer comunicado. Embarque caótico."

Contras: "Plane was full thus carry on roller bags had to be checked- big security concern re theft"

Prós: "There was a major problem with my booking and I went through almost 2 hours or stress thinking I would not be let on the flight. This has never happened with Kayak. But it was really bad. TAP insisted they could not book me on as Azores Airlines from Pinta Delgado to Toronto was not booked for me. I had to call bothe airlines. With no help from the desk. I finally got both to confirm and at the last minute was allowed on the flight. I chose this route to have a nice couple of days in Portugal and I will have. But the flight start was really upsetting."
Contras: "I like Kayak. But am very concerned about booking through in the future with this treatment."

Prós: "Everything went according to the timetable, boarding was on-time and we even arrived a bit earlier than scheduled, so I can't really fault the service of the pilots, the cabin crew or the ground operations team. Food wasn't exactly stellar, but clearly a lot better than on most European flights operated by larger companies (Lufthansa, KLM, Air France etc.). The aircraft itself was clean and looked fairly new and well maintained"
Contras: "The seating was absolutely HORRENDOUS. Even though I'm nearly 6'3" (close to 1.90m), I generally never complain about seating space or legroom, even on low cost flights. This particular TAP aircraft, however, despite looking quite new, had some of the most cramped seating ever. Additionally, the trays were minuscule (you could barely place the entire food tray the service during the flight, let alone have another drink at the same time on the tray). Also, on the inbound flight (this was the return one), the seats were fitted with a very simple and clever tablet-holding mechanism, so you could easily watch something on your table while eating your food (from a similarly small tray table). The seat back pockets do not have any material/fabric on the sides, so stored items could easily slip out sideways from the pocket. Shame to have such a good in flight service and to be a punctual airline if you're going to carry your passengers cramped like cattle in seats 'rivalling' the ones on Ryanair flights on 4-hour long journeys."

Prós: "O serviço de bordo e a organização."
Contras: "A espera para o embarque."

Prós: "Comida e conforto"

Contras: "Not enough space between seats. I could not book my seat"

Contras: "Not enough space. I could not choose my seat"

Prós: "The flight was on time!"
Contras: "Boarding and deplaning always takes a long time."

Contras: "It is unacceptable that United is still submitting its customers in business class to old planes and very old seats - including rows with four seats looking backwards with no separation between the seats (with the same issue on the window seats, which are double seats). Dreadful flight - my fare shall be refunded in full."

Prós: "Flight was on time"
Contras: "Tight space and food could be better"

Prós: "Flight was comfortable."
Contras: "The check in process was a nightmare at Amsterdam airport. Partly due to the not being able to check bag straight through, multiple visits to counters, long lines for dropping off bag, and in ability to check in on line or on app from either Lufthansa or United. Each site said visit the other site."

Prós: "Our tickets did not come with seat assignments. Some kind soul, (the nice young lady who checked us in at the airport perhaps?) assigned us two seats together near the front in economy plus. We really enjoyed those spacious, convenient seats! Also, the entertainment (movies) were free and recent."
Contras: "Honestly, nothing. This was one of our best flights home from Europe with United."

Contras: "flight was late close to 4 hrs"

Prós: "Tribpulação muito boa."
Contras: "Conforto. Os assentos são muito desconfortáveis para um voo longo."

Prós: "Seats were better than usual. On time."
Contras: "Jammed full, not enough overhead bin storage. Too many people allowed to bring on WAY too much as carry-on. Badly managed. Wasn't Lufthansa, was a code share on a United flight. Wish it was Lufthansa, which is what the ticket originally was supposed to be. Bait and switch!"

Contras: "Boarding could have been better. If you have 5 groups you should have 5 lines — not 2. Also the terminal in Holland was extraordinarily cold."

Contras: "Por conta de um problema da united, perdemos a conexão de Chicago pra São Paulo. A united pra variar perdeu minha bagagem, não pagou hotel e os funcionários do aeroporto estavam bem mal humorados. Experiência terrível!!!"

Contras: "Seats are uncomfortable and absolutely no shoulder room when squashed in the middle seat"

Contras: "Checkin com poucos antendentes."

Prós: "Pontualidade."
Contras: "Avião muito velho. Comissárias despreparadas."

Prós: "Pontualidade."
Contras: "O avião podeira ser mais novo. E as comissárias mais educadas."

Prós: "Pontualidade."

Prós: "Avião novo e comissárias educadas."

Prós: "Great. I had no issues with boarding."

Contras: "O inspeção do aeroporto newark da united foi tão chato e cansativo, até uma inspeção bem rigoroso dar pra entender mas mal vontade da funcionária e certo discriminação me deixou frustrado. Pois viajo muito e principalmente usa e nenhum aeroporto foram tão chato e cansativo."

Prós: "De pelo menos ter conseguido dormir e saiu no horário"
Contras: "Tripulação sem motivação, o embarque de um 777 por ônibus em GRU é lento, pelo menos dar para tirar fotos. Comida fraca, avião velho, entretenimento antiquado e dem usb. Conforto péssimo para um 777"

Contras: "A cada dia que passa , os espaços entre os assentos , diminuem (em todas as Cias) ficando cada vez mais desconfortavel, de viajar, e para pessoas com alguma necessidade especial , pior fica, ou você ganha muito dinheiro e viaja na classe executiva ou está fadado a chegar ao destino totalmente torto. Tenho 4 hérnias de disco, e está ultima viagem foi um verdadeiro terror , ficar expremido nas poltronas da classe economica."

Prós: "I had economy plus so was comfortable. The check in and boarding was great, no complains there. Flight was before time both ways."
Contras: "For a 10.5 hour flight the food served was not enough. I am a 123 lb female and was hungry. I always carry snacks with me because of previous experiences like this. Also when you are at a window seat it is hard to get up frequently to even get water as the people next to you are sleeping. The stewardess came by twice offering only water. I remember before they offered juice and came around more often. They gave 1 small bottle of water after serving the meal. Wish that was a bigger bottle."

Prós: "Comida"
Contras: "Espaço da poltrona, atraso no voo."

Prós: "From the comissary"
Contras: "The seats and space"

Prós: "Pontualidade e profissionalismo"
Contras: "Conforto, comida e sistema antigo de entretenimento"

Prós: "The availability of media to watch on the long overseas flight was helpful to avoid boredom."
Contras: "Flight attendants passed out headsets to hear the media, my set was missing one of the foam ear pads. When I called it to the attention of a flight attendant, she took my set and did not return with one, causing me to search out my telephone headset."

Contras: "Very poor help in Amsterdam in how to make connections"

Contras: "Voo de 3 horas e não serviram comida Nao tinha tv para se destrair Tripulação antipqtica"

Prós: "Having an aisle seat."
Contras: "Being bussed a long way out to the airplane made us depart late. Very inefficient handling by the staff. They should have started earlier. This has never happened to me before on United. What has happened?"

Prós: "Trying to get all of our seats (3) together"
Contras: "Nothing"

Prós: "The staff were super attentive, they kept walking down the aisle with cups of water and interacted with the passengers throughout the flight. The crew seemed to work very well together, I could sense a great harmony between them that really put all of us passengers at ease. I am quick to complain about US carriers and have had some awful experiences flying US airline companies, so feel the need to really compliment this crew. If other United flights are like this, I will definitely fly them again."

Prós: "Simpatia dos comissários"

Prós: "Comissários"

Prós: "Great service, onboard entertainment, comfortable and got in early"

Prós: "the plane got me to chicago in one piece"
Contras: "United switched the aircraft shortly before takeoff and reassigned me to an uncomfortable aisle seat in the last row of the middle section of the plane. The seats were dingy, the back-of-seat TV monitors were grainy and of poor quality, the headphone jack for audio was old and not fully functioning."

Contras: "United's flight was delayed by 6 hours, couldn't make the connecting flight from Washington DC to Denver so they routed me to san francisco, spend the night at the airport there and then travel to Denver in the morning. Fortunately there was a very helpful crew in Schiphol that was able to get us on a flight with american airlines to philadelphia and then on to Denver."

Contras: "United crew was so rude. It was very apparent they were annoyed and burnt out from their jobs. I even overhead a crew member making a rude comment about me to another crew member. All I did was ask a question, and apparently it was a stupid one. Made me appreciate my flight to Amsterdam on Swiss even more than I aready did!"

Contras: "Tripulação mau humorada e grossa"

Prós: "Good price."
Contras: "It took you 4 days for you to get back to me with the confirmation number after I had requested it via e-mail. Also, you should note Lufthansa-issued documents never commence with "220-" and then the subsequent numbers. Lufthansa tickets are always issued with "2220-" at the beginning and then the subsequent numbers. You need to update your computers otherwise with the original Lufthansa-issued ticket number you provide at time of booking, the booking will not show up in Lufthansa systems."

Contras: "Manter a pontualidade"

Contras: "Atraso"

Contras: "Lufthansa was not good at all and different from what I have seen some years ago, it is going down"

Prós: "service was good. instructions in English & Portuguese."
Contras: "lavatories didn't work below 5,000 ft. It was extremely cold so I had to put on my coat. Seats of course are very uncomfortable."

Prós: "Good leg room."
Contras: "Food"

Prós: "gostei de tudo d modo geral"

Prós: "gostei de tudo"

Contras: "Avião inteiro com cheiro do banheiro"

Prós: "Pontualidade no voo; comida (voo de Rio de Janeiro para Houston (escala));"
Contras: "Nos voos de Houston para Denver e de Denver para Vancouver o espaço entre as poltronas era muito apertado e com grande desconforto, mesmo se tratando de voos curtos (2h e 3,5h). A comida era escassa e se resumia em apenas um pacote de 30g de snacks nos voos também de Houston-Denver e Denver Vancouver."

Prós: "Muito bom"