It was close to all the places we wanted to see. Walk to Times Square, subway nearby, etc.. Lots of restaurants all around. We had a corner room so view in 2 directions! Nothing
Location, Location For the money we aid, we should have a t lest a coffe maker in room/water
Nice sized room for NY. Updated and modern. Heat was stuck on high and it was super hot. Luckily the windows work and we could get a cold breeze. Pillows were fluffy and flat at the same time.
Great location, good room comfort. When you book the price seems to be great, but then you find that the Internet is not included and also the bagage keeping has a cost.
clean and mid town so all the attraction you can cover by walk breakfast was not included while we expected bed and breakfast
Very clean, great location! I have stayed here a few times and always have a nice time there. The cleaning staff is so friendly. The food at the hotel is very expensive. I searched all over for an atm machine and couldn't find one. The lines for the elevator can be a bit long
Room service. Cold, stale food
Clean room with a comfortable bed. The hotel is very centrally located with many attractions close by. Staff was very efficient and friendly. The walls are paper thin and we had very loud neighbors. We could hear everything going on in the room next door. Unfortunately the neighbors were very inconsiderate and we had to call down to security to ask them to be quiet.
Bathroom look old!
Location check in staff
Great location. Close to Times Square, Central Park, and Rockefeller Center. Large rooms for a New York hotel. Very professionally run and business like facility. High energy level with constant activity in the public areas. It isn't cheap but you can easily pay more for less value in NYC.
Great location, just steps from Central Park, shopping, restaurants, etc. Nice decor. The $25 fee per guest. Really? What a rip off. BUT, it includes free wifi! And a bottle of water! Many hotels offer wifi and water for free to anyone that signs up for their loyalty/rewards program (which is free!) You do get a $10 credit, though, which can be used to purchase a $20 drink on the roof top. Stop gaming your customers.
Zachary at the front desk was wonderful! All of the staff were so pleasant. The fresh flowers in the lobby were just beautiful. The art in residence program showcased interesting pieces of art throughout the hotel. The rooms were lovely, comfortable bed, very clean - an all around 10 out of 10 stay! nothing negative.
The location. the phone at the room did not work properly
Service and response was good. Disappointed at the Sunday Brunch.
The hotel is amazing, it was renovated recently and worth the price to stay at this historic hotel at least one time in your life! Also, location is excellent.
everything is superb... from the location, the room , the food, the service no complain at all.
Ubicacion Todavia algunas partes en remodelacion
Luxurious hotel and rooms.
Ambience and history. The Hotel's position is fantastic and the staff were a pleasure to engage. No.
location crazy crowded lobby!!!!
Courteous and professional staff. Very nice restoration of this NY landmark. There were no mirrors in the room. Only the one in the bathroom vanity.Maybe they are still finishing the decoration details.
The best concierges! Very bad breakfasts. A small choice, tastelessly, the high prices.
Location an view. None.
Location, location, location...very beautiful view of Central Park, comfortable stay and wonderful and curtious staff...walking distance to everything! $9 cost for a domestic beer at the bar in the hotle -- Harry's
The view was the best. Bathrooms small & could use upgrade but clean.
Hotel muitíssimo bem localizado com atendimento atencioso e quartos confortáveis. Com a cafeteira do térreo ficou melhor ainda. Vou retornar. Custo do bufete de café da manha
Perfect location, wonderful view, friendly staff. A nice spot if you can afford it. Asked for a non-smoking room and was given a smoking one. However the problem was immediately fixed. Breakfast prices are ridiculous. Hopefully there is a Sarabeth's next door where you get excellent breakfasts.
Very stylish and intelligent Everything was perfect, location is a significant adventure
Excellent excellent, I booked this hotel for my husbands 50th birthday. I had booked a room overlooking central park and they did not disappoint the view was superb. Everything was fabulous from start to finish. highly recomended.
kept my luggage for 10 days whilst I travelled to a different climate and thee rooms quite large Positionexcellent decor a bit tired but would rather keep this then refurb and higher price
Fantastic location elegant and relaxed atmosphere and very helpful stass. Initially no view that I was expecting from window but that was sorted out very effectively.
Location, the hotel needs an upgrade. I think it is happening now. Their restaurant was closed for renovation. Room was old looking
It was a great location but the lobby and hotel in general did not endow a feeling of opulance that the fees would suggest. Ambiance
Friendly staff and traditional hotel
Good location near main atractions Yes, bad attention, lack of amenities.
The Library is a gem.....Outstanding food, service and ambiance
as this was christmas the hotel lookes lovely the staff were very helpful and the location was good fot central park area
The locationa and staff is great. The Hotel rooms are shabby
great location very expensive food
The location of the Hotel. Very close to the shopping area and to Central park.
the hotel was very centally located i did not like the way we were receives at the reception desk.the person that receiveved us was very to the point and did very little effort to try to accomidate us.
It is a small elegant hotel. The rooms were spacious and beautifully appointed. We loved the hotel, but returned to find our room had not been made up all day. They got someone right up to us, but I was surprised by that.
the location is great- staff helpful
i visited nyc no everything was perfect
We were impressed by the friendly staff and the feeling of being made very welcome. All the staff we talked to were so polite and friendly and obviously enjoyed their working environment at the hotel. no, nothing
The top, or at least very close to it; you still feel at home, or perhaps even better than at home, with a very friendly and helpful staff.
wonderful staff and excellent service, good room service recipes, amazing manager at check in, absolutely incredible and wonderfully welcoming customer service room was incredibly dated and due for a remodel years ago, minimal in furniture, old and worn mattress , sheets incredibly thin with very used and uncomfortable bedding, carpet is dusty from years and years of use, furniture was so old, minimal, totally uncomfortable, bathroom lighting incredibly poor, light fixtures giving off minimal light, lack of art or general in room FF&E comfort expected at a 5 star property
Amazing park view from the room
Quiet and luxury. I think is too expensive comparing with Plaza were I was for 3 nights on the same trip.
The rooms were beautifully updated and luxurious. The location is perfect. The only thing that we didn't like was the very, very long wait for room service, especially when it was obvious that the hotel had few guests that weekend.
the uniformed doormen and elevator operators.
Beautiful hotel with a wonderful staff. Location couldn't be better. If you enjoy luxury this is the place.
If you want impeccable service, and enjoy every amenity you could think of, then this is your hotel! Everything from friendly service to comfortable clean rooms, this hotel delivers. It's close to everything interesting, theatre, shopping, restaurants. I can't wait to return! Thank you St. Regis. A fun-filled weekend that gave us a life time of memories.
My experience made every other hotel I have stayed at seem 5-Star! I paid over $----- for the night and checked out to sleep at a hotel staffed by sane people. The security guard Patrick banging on my hotel door demanding entry and falsely accusing me of smoking marihuana. I am a 55 year old man and my guest was a medical doctor. No phone call, No 'Sorry to bother you sir...' Just an unhinged rent-a-cop. Wow!
The staff were exellent very eager to help and do ıt fast Room service was a bit slag during the early mornıngs .
Location; room size. bathroom was too small. elevators too slow.
service was friendly, spacious for the neighborhood, great location, reasonably quiet, capable staff, very clean rooms small and unimpressive entry/lobby, old elevators require a prolonged wait, barely adequate exercise room
Location was quite good. Crowded and slow. Room was an inside room no windows. I understand that in New York space is a premium.
cosy and relaxing atmosphere at an excellent location in the center of NYC. Good equipment and confort
The bell men service is horrible.When we arrive in a taxi they picked up our shoppings bags and right after we get off the cab they returned everything to us.
The comfortable en clean room with nice beds. It was also really quiet during the night.
The interior inside the hotel and its room, and the quietness at night. Other guests seemed quiet also, since they seemed to want to sleep well as well. the toilet facility in my room was poor. it did not flush and takes 15 minutes to get quiet for the machine...
Efficiency and good breakfast, lovely bar, but not over the top Bathroom not as clean as it might have been, under the rim of the basin
location is good.back rooms are dark and small compare with the front ones.elevators are small and you have to wait long time. nothing happened ı am satisfyed except the elevators
The service at this hotel is the best we ever had.
This hotel is by far the best hotel I have ever stayed at. The Ritz Carlton staff could not do enough for you. The place is luxurious and no request is too small. The staff are very courteous and even though the Hotel is geared more towards adults and business travellers, the staff were exceptionally friendly and welcoming to my two children. Who also thought this hotel "rocked"!!
Staff were incredibly courteous, friendly and helpful. Club level facilities and food were excellent. Surprized considering the price that the room was a bit small
Very dedicated hard working staff from the front door men to the cleaning people. Exceptional service, wonderful amenities, excellent location, close to everything. Nothing.
The best things about the Ritz Carlton Central Park are its Club Lounge area and Spa. Especially good is the ladies lounge where frest fruit, beverages and La Prarie products are provided at no extra cost. The hotel is expensive but worth every cent.
great location and view on Central park
Everything - and especially Norman the Bartender - a great person. None.
location room comfort breakfest , no restaurant for dinner , staff has charge double my card
Faultless service, excellent attention to detail, great location some problems with check-in, room was not ready
For a solo, environmentally-conscious traveler, it was fun to experience what it's like to live in 250sqft of room. Everything in the room was well-designed to fit all the conveniences of modern life into perfectly organized, perfectly sized furnitures and fixtures. The tiling, furniture, and appliances all felt modern and fresh. My only 2 negative experiences during my stay were the thin walls and not-so-comfortable mattress. In all fairness, I sleep on a premium mattress at home, so the bar was quite high. But mattress aside, I wish there was more sound-proofing on the walls - particularly exterior walls and windows. The NYC night-time jack-hammers kept me up until 3am. Even my White Noise app on my phone couldn't drown it out. If you stay here, bring earplugs
The location is really pretty spectacular, right across the street from the Rockefeller Center Christmas Tree. the room was comfortable, particularly the bed, and in room facilities - fridge, coffee maker - were convenient. The Hotel appears to be so new that many facilities were not working - washer /dryer, water fountains on each floor. The room had no basic utensils - fork, spoon, bottle opener etc- and this meant constantly calling room service for assistance. Laundry prices were exhorbitant and the w/d were unavailable.
We loved the location. Bed was a little hard for my husband, but I was comfortable
Location was awesome, steps away from Rockefeller center. Quiet at night. Staff were lovely. Furniture was a bit worn. Beds were not full size.
Location and price
The staff were very informative,friendly,and accommodating. The location was amazing!
the location is very good. 1) i have told the hotel that i would be paying for my stay on cash, and was told that i should do so upon check-out; yet the hotel proceeded to debit my credit card before the check-out time; 2) the car park is too blocks away. If one has luggages, the car-park is too far. 3) we arrive at the hotel earlier than 3 pm cos my flight arrived at 11 am. Despite there being vacant rooms, the hotel refused to assign us the room. Upon our return at 3.30 pm, we had to wait 45 minutes for the room allocation.
The bed was horrible...not enough blankets either.
Location My reservation was cancelled. The staff did not pass me the messages that were left at the reception. renovation with constant noise. Very small rooms, even for ny. Was charged for full day because of late check out
LOVED the purified water on our floor. Also, the Guest Closet on our floor was nice. Had extra coffee and an iron. Loved the look and the value.
Convenient location and reasonable pricing make this a good choice for a NYC weekend. The room was modern with all the needed items. Not really a negative but do note there is no lobby here, just a couple terminals to check in and one person to help you. So not a full service hotel but it was ok with us. Breakfast was typical american buffet for about average NY prices. We generally don't spend a lot of time in the room while in NY so this was good.