Hotéis em Nova York perto de Radio City Music Hall

Prós: Staff was extremely accommodating. They let us check in early and gave us lots of recommendations on things to do in the city. Heat wasn’t working in our room when we checked in and they sent a technician up right away to get it fixed. We couldn’t have been more pleased with our stay. Great location and amazing staff!

Contras: Rooms were a bit small.

Prós: The bed was comfortable. Champagne at check in. Convenient location. Baggage hold. They let you borrow an umbrella when it’s raining.

Contras: No issues.

Prós: Room was nice, and the staff friendly.

Contras: Price went up as we approach summer. People should get the same rate as when the stay started. 98/100

Prós: Proximity to business event.

Contras: Room location: too noisy; not conducive to getting appropriate rest during a business trip. Front desk: did not accommodate our request upon arrival. We were moved to a room 2 floors higher, same room location, same noise level.

Contras: On Sunday nites, club next door is so loud well into the nite making it virtually impossible to sleep. All light fixtures lack dimmers and all contain very high wattage cold fluorescent bulbs Lighting in room is horrible. Hvac is not well regulated. Room would get very cold and the only option is too turn off and wait for it to get unbearably hot

Prós: The staff were very professional, and helpful. The hotel is nice to bring our dog to, the staff went out of their way to cater to him. The rooms were very clean and comfortable.

Contras: There was a very noisy club next door that made it difficult to sleep. Also I thought that for the price we paid the hotel could have offered free WiFi in the rooms.

Prós: Pricy but great location.

Prós: The hotel was conveniently located next to the subway for ease of travel. It was walking distance to Times Square. The rooms were clean and the bathrooms were recently remodeled.

Contras: They need sound proofing between walls. We could hear conversations in the next room and they weren't even yelling.

Contras: No robe in room, small TV. No room service menu apparent. Front desk never answers phone - NEVER. VERY, VERY EXPENSIVE FOR AN AVERAGE ROOM WITH NOTHING SPECIAL ABOUT IT.

Prós: Location, rooms are comfy , free internet

Contras: My mother's shoes were stolen, Along with my nephew's (2 and 1/2 yo) pillow and toys. The shoes were inside a suitcase the entire time which makes the case even worse. We complained at the front desk, but the staff were unapologetic and did nothing to solve the issue.

Contras: Items of our luggage were stolen

Prós: Nothing I liked.

Contras: Worst costumer service!! Front desk guests service were so rude. My room was already paid and booked for but still had to wait two hours just to get my room!

Prós: Excelente ubicacion

Prós: Friendly and accommodating staff! Loved that everyone was there willing to help. Also liked the security of staff checking to make sure that all guests coming into the hotel were in fact supposed to be there.

Contras: Didn't like that there wasn't a fridge and/or microwave in the room given the price. Room was very nice but for the price I would've expected at least a fridge.

Prós: Clean rooms,

Contras: Small rooms

Prós: The room was spacious for NYC standards and very clean and well kept. The furnishings were modern and kept up to date. The staff was friendly and accommodating. We enjoyed our stay.

Contras: It would have been nice to have a refrigerator in the room to keep our water, wine and cheese cold.

Prós: We appreciated the entire stay. It was quiet, friendly staff, clean, accomodating, close to subway. Good food .

Contras: We had to leave. We have recommended it to others and will be back.

Prós: Nice hotel

Contras: Check in process was BAD Booked via Kayak and they did not have my reservation I had a confirmation # Took almost an hour to resolve

Prós: Nice interior

Contras: All staff Ive come across felt like security. They dont respond to greetings. When they selectively ask to see your room keycard to enter the hotel and you see the people in front of you stroll right in while you get "carded" almost everytime...Im a well groomed mid 20's asian business man on vacation what more do you want? And in the heart of korea-town no less! I avoided the staff for the rest of my stay due to their less than friendly disposition and most times they seemed too busy to talk to you because they are allll on their phones textingg! Mainly speaking of night staff. For such a historic Landmark of a Hotel the staff certainly takes away from its authenticity,beauty and glamour. As far as the rooms go everthing seemed fairly clean and nice. Only issue was the brown water I had to shower in and the air condition wasnt working the first day but their engineering staff promptly fixed the A/C unit.

Prós: Large clean rooms.

Prós: Location

Contras: Paid $275 for after show party in the restaurant All they had was 4-5 items of Chinese food and open bar. No menus for food nor drinks. Grumpy wait staff.

Prós: Great accommodating staff. Helpful concierge. So close to Times Square & all the theaters, so perfect for the 1st time visitor. Clean & comfortable. Beds are nice & cozy.

Contras: Pool is part of the gym inside the building, so it's only a lap pool. Not for lounging & definitely not for kids. There is a sauna which would be nice in the winter. Very busy hotel! Not a relaxing lobby or even many places to sit (only 4 chairs & some makeshift areas around the plants)! No mini fridge in room.

Prós: The location

Contras: The room was disgusting. There was mold all over the bathroom and what appeared to be blood on the bathroom wall

Prós: Large rooms AMAZING staff. Tons of outlets in room

Contras: Room was tired and worn. AC unit noisy and ran constantly without much impact on temperature. Wallpaper peeling and old. Just didn't feel like I had spent 200$ a night for the place. $30 per day "resort fee" really should have been disclosed at booking. Since I wasn't going to use any of the facilities, I basically spent that money of WIFI access.

Prós: Location it's excellent

Contras: Staff at restaurant was horrible. Un professional rude.

Prós: Service, location, beds, rooms were right size, showers.

Prós: The beds were super comfortable, the location was very convenient.

Contras: I didn't realize there was a hidden resort fee. It was disappointing to have to pay an extra $40 per night. The temperature in the shower kept fluctuating from super hot to cold. Sometimes it was just a cold shower.

Prós: Very expensive

Contras: Water pressure in shower not good.

Prós: Location, Location, Location!

Prós: The location was good. The people we interacted with were nice.

Contras: While the staff was nice, they didn't do a darn thing. A smile and a kind word does not make a bed. I know this because one day we came back to a room that hadn't been serviced, reasons still unclear. We became quite close to Terrance, the front desk agent at night. Pleasant as can be, but it took 3 calls to get some towels delivered. We asked for tissues, and no joke- were handed a wad of tissues. Guess the boxes are for special people? Shampoo is also held in the vault. The fan in the bathroom didn't work so everything just steamed up. The shower was broken and given it's a wall of glass, it's a serious safety hazard. It also meant the water just poured out of the shower and puddled on the floor. A real problem when you can't get an extra towel. The wallpaper is peeling up and there was mold, likely do to the broken vent. The window in the room was broken. We figured it was safe with our son cause it really wouldn't open, but it also didn't quite close. The black out curtains were the dirtiest thing I've ever seen and had large (obvious) rips in them. Oh, and to top it all off they did maintenance on the plumbing and shut off the hot water. Guess how I found that out? Nope, not through a phone call or a note slipped under the door. But only once I was in the shower and the water just wouldn't get hot. I paid over $300 a night for this. I will literally never return to this location, nor will I stay in another Crown Plaza.

Prós: The most unfriendly staff I have encountered at a hotel