Mayfair New York

The location was great. The rates were good for that area. The staff was friendly and helpful. The size of the room was actually decent. WiFi worked well. No problem with hot water or water pressure. Room was clean. Bed was comfortable. The hotel does not look like it's pictures online.... the hotel is very old and in major need of many repairs. The front door is a double door-- one is completely missing a handle, the other handle is loose. That is your first impression. The lobby ceiling is patched and unpainted. The elevator doors are in need of painting. The carpet on the stairs is frayed. The wallpaper on the walls of the staircase are marked up and dingy. The hallway floors are uneven and dip in spots-- I almost tripped twice. The first room we had had a "vintage" thermostat on the wall that was inoperable. The remote for the AC unit on the wall also did not work. The light shades on the lights over the bed were torn and frayed. The shower did not work-- took my first bath in 40 years. The clock by the bed is about 40 years old and was showing the wrong time-- (I know that is small, but as a matter of principle, guests should not be having to to reset the clocks to the correct time) Electrical outlets looked scary and 'moved' when you went to plug anything in.... After the first night, we must have tripped a fuse in the room, as the TV, clock, and AC unit, would no longer turn on. They quickly moved us to another room. This room faced the street, and while both windows were closed, and each set of windows also had shut glass doors over them, and we were 4 stories up, you could still hear everything happening down on the street. It was so loud all night, that we checked a couple times to be sure the windows were actually closed! There was a PC in the room, but with no connection to the internet. Also-- yet another clock issue-- a clock that was again about 40 years old, was running about 2 hours behind, and the time set button was broken-- so whenever we looked at it, we had to remember to add 2 hours.... The PC's in the lobby business center are running Windows XP.... This has the potential for being an AWESOME hotel-- but in it's current state, it's "quirkiness" isn't cool or interesting.... it's just OLD and not worth it!

Location good all was good except a huge roach in my room and no batteries in remote but I was never there! Its NYC!

Great location close to many things to do in NYC. The toilet flushed really hard, the sink was broken and leaky every time we tried to use it, the shower wasn't very clean, and the tile around the mirror was broken.

Location only Every thing else