Hotéis em Nova York perto de Broadway

Prós: The hotel was fresh and colorful with focus on health and fitness (the room had a Yoga Mat, Exercise ball and Other gear). Despite of being very near Penn station and in Mid town with a bustling rush of tourists and locals alike on 8th Avenue street the hotel itself was quite and relaxed environment. Staff at reception was friendly, rooms were spotless clean, the room layout had 2 Queen sized beds though with limited space to move around. Beds were comfortable and plush pillows for sound sleep. The bathroom had limited amenities but a clean and modern style shower with both a Hand shower and Rain shower. Shampoo, Conditioner and 2 types of shower gels were placed in the shower in big refillable bottles. The elevators were quite spacious and the hotel offered Free Internet. Overall it was a good stay at the hotel.

Contras: I had my room on the 4th floor though I requested the reception for a higher floor they informed that none was available that day since they were fully booked, but they will get back for next few days since I was staying for 4 nights. I was hoping that they would call me back either to inform of a higher floor or atleast to apologize that no room was available. The air con in the room is slightly loud when switching on, literally with a ‘thud’ sound..initially I was surprised but got used to the sound over time. There was some water work repairs being done on the street in front of hotel and though it wasn’t the hotel fault they tried to inform the guests in advance that there won’t be water for a few hours whilst the repair works were being done.

Prós: Location and cleanliness

Contras: The $57 per night fee that we had to pay in addition to paying for the room in advance!

Prós: Room and design

Contras: Great water bar in lobby. Not always avaiable

Prós: Very clean room and bathroom. People very cute provided us solutions and changed the room at higher floor after the first night. Room equipped with staff to workout

Contras: Rooms on street side at lower floors noisy.

Contras: Breakfast is very expensive, very slow and not worth it

Prós: The bar and shower.

Contras: Kitchen opens too late

Contras: They have charged me $28.06 mandatory fee. I do not understand why would someone cheat like that when you offer lower rate to attract to begin with. I am never going to book again

Prós: I loved the location and the staff! The staff was very extremely helpful as they assisted us with anything we needed. The rooms were very clean, excellent design, a great space and the food was excellent!

Contras: N/A loved it! Would go back!

Prós: Very close to Penn station. Extremely clean and odor free. I was almost shocked by how clean our room was. It had an area rug and cork flooring so no smelly carpet. I have stayed in "better" hotels closer to Central Park. Our room was the cleanest room I've stayed in ever... in New York or anywhere. Would absolutely come back. Also loved the water available in the lobby with a refillable water bottle. Sue at the reception desk was awesome.

Contras: Bed was too soft for my fussy back

Prós: Comfortable beds and very clean facilities. Staff was also friendly.

Prós: The bed and pillows were amazingly comfortable. The room was cozy. I loved that they had a mini gym in each room (I just wish I'd had the energy to use it!). The breakfast set up is perfect. And each member of staff was helpful, friendly, and attentive to doing their job well.

Prós: great location in the center, cleen room

Contras: Very loud at night on the street, which disrupts sleep very much. We paid for a room with breakfast for four people, only two adults were considered, the rest for children had to be paid extra. The breakfasts are very small. If you take the supplement you have to pay it extra.

Prós: Everything was first class.

Contras: There wasn't anything.

Prós: Location

Prós: It was beautiful. Food was delicious.

Prós: Spacious room and bathroom Loved the toilet jet spray !!!! Hotel smells good and has a beautiful lobby

Prós: They gave us a free upgrade. They were super helpful and accommodating in every way.

Contras: Not a single thing.

Contras: The receptionist on checkout was kind of rude and tried to charge us for drinks from the minibar that we had not consumed.

Prós: Nice place to stay, the room was small and I didn’t get the bath tube as I wanted but it was good

Contras: I expected a bath tube as the specifications said

Prós: Staff very courteous and accommodating.

Contras: Mattress firmer than I would have liked. Sheets and pillows were very nice though.

Prós: The staff is dedicated to customer service and exceeds expectations every time. The location is amazing.

Contras: I would like a room that can accommodate three people (my family) without the price tag of six hundred plus dollars. This is my favorite hotel in NY.

Contras: They don’t notice anything about checkout time and they put extra money. They also gave worst water ever had. It was probably tap water in the bottle which is name on and they charge for a lot for just water. Concierge had attitude aswell.

Prós: Clean and comfortable bed

Contras: Hidden ammenity/destination fees that aren't clearly shown upon booking. They're a complete racket and money grab for these major hotels with very little being offered for the so called "fee". The staff doesn't make you aware upon check-in either

Prós: Quiet! Beautifull Comfortable

Prós: Great accommodations, the bed was incredibly comfortable! Much roomier than most NYC hotels. Cool style, very artsy, urban, modern, without being cold. Felt like an apartment rather than a hotel. The location was awesome, Grand Central Station just a few blocks away!

Contras: Upon arrival in my room, I found an unfortunate amount of hair in my tub... It seemed like it wasn't cleaned properly between guests and had to call for someone to clean it (however, they came fairly quickly to remedy this). Was told at check-in I had a benefit that at check-out I suddenly didn't have... They said I had a $35 credit at the restaurant per day (eat-in), so I ate there each day instead of exploring the city more... then was told at check out I didn't have it... They credited me one of the $35 credits for the confusion but I still had to pay full price for the other tab... So I'm kinda bummed I didn't eat other places and get more NYC food. That being said, I still loved the accommodations and the staff was friendly and helpful. I would stay here again.

Prós: Very friendly staff and very clean hotel!

Prós: Everything - quite eclectic!

Prós: Lovely spacious and contemporary room

Prós: Location was perfect for us. Also LOVED the artistic theme.

Contras: The lobby felt more like a dirty club than a hotel.

Prós: The location

Contras: Was very disappointed having read the reviews on here. Had made a special request long before my trip, they had not seen it. Got allocated a room for disabled but was spacious, bluetooth radio and overlooking the Empire State B - the bathroom though was depressing and I asked if they could give me a different room, which they did the next day. I was higher but to a much smaller room, no radio and overlooking a depressing building. I had to ask to sleepers and a bathrobe but that never came. No extra product (shower cap, etc) other than soap and body cream. Bed was really uncomfortable. Ordered room service once and I was shocked to say the least when it arrived in take away carton boxes rather than on a plate. Worse was that it came with plastic knives/forks and i had ordered a steak which was really thick (and salad which was mix with the blood from the steak). It was impossible to cut so by the time I call them to complain and asked for a proper knife, my food was cold and I threw $40 in the trash. This was very shocking! I've also noticed that I have been charged for laundry and something else so I now will be claiming this back. It is easy to say that I will not be returning to this hotel.

Prós: Location

Prós: Big clean modern rooms. Great location away from the intense tourist areas of time square and others.

Contras: There wasn't much choice for the included breakfast as a Hilton member.

Prós: I love the art theme. And I like the size of the rooms.

Contras: I asked for robes and a sewing kit, twice. And they never arrived.

Prós: Location is perfect!

Contras: Room was missing a few things this time around!

Prós: New design. Location is AMAZING, super central. Beds are a bit soft, but good - not too much.

Contras: - no kettle in the room - house keeping was inconsistent: not always were my glasses replaced, or all the towels, or paper cups et cetera. - when asking for something it usually takes approximately 1,5 hours before you get it. - I was struck by a cold/flu during my trip (yes, yaaay) and I asked if they could check with the kitchen if they had soup. They then connected me to the restaurant and the restaurant said: “We have no soup, miss, goodbye”. - luckily my booking was from before but another guest told me about a resort fee in a hotel that is clearly not a resort, so that you have to spend $30 in the restaurant. - view was meh. Only flats, whilst I asked for a high floor and bath. They should have contacted me upfront to inform me that there are no rooms with bath on a high floor.

Prós: Every employee was so wonderful and genuinely nice from check in to check out. The location was amazing. The in location restaurant was delicious. The room was spacious and clean. The bed was extremely comfortable. The bathroom was small, but it's New York, so it was just fine. It was mostly quiet. It was clean. It's our new favorite NYC hotel.

Contras: I wish it had a Keurig machine or coffee pot.

Prós: Clean ,convenient and caring staff.

Contras: No..-perfectly met and exceeded our expectations

Prós: Location is very good and staff is superb nice

Contras: Lack of shower gel (only soap), strange blankets

Prós: Clean, spacious and very informative staff. We actually walked out of the hotel we had booked originally and wish we’d book this one from the beginning.

Prós: The location & the view are spectacular

Contras: This hotel is a nightmare !! from dirty bedding !! to fraudulent charges !! We found stains on the white sheets & comforter (one was just stuck to the sheet & we scratched it off & another bigger stain that was reddish brown.. that wasn't coming off) I called several times the 1st day to get new bedding, they never replace it, called several times the 2nd day & someone from housekeeping came while we were out & hung up the fresh bedsheets & comforter up by the closet (didn't put them on the bed) So now we went to talk to the someone in person, got the Asst Mgr, who feigned disbelief that any of this happened, basically called us liars (my niece & I) so we went back upstairs while he “researched” our claim. My daughter, my Niece & I went back down to talk to him, my daughter (who took selfies each time we left the hotel) basically had timestamps for those complaints. (also knowing they have a record for every call made from the phone in our room)Once we were back downstairs, he was a little more receptive. He stated that they should have changed it after the 1st complaint & it would be changed by the time we returned. He also said that he would comp the 1st night for us, that we would only have to pay for 2 nights instead of the 3. We checked out on the 23rd. The receipt reflected the comp room. The initial cost was 1567.67 & the amount charged was around 1121. Bye Bye New York.. End of story right ? WRONG... Fast forward to Oct 28th, 2019 ~ (over a month later) They went back in & they charge 472.00 card for the room they comp me…I called the hotel 6 or 7 times just to talk to a live person, once I reached someone they said it was a mistake & they would refund the money… but lets be honest, its fraud. It’s not a mistake someone actively went in & charge me for the room. EVERYONE, who stays here should check their visa invoices or bank invoices..

Prós: Perfect location for theater. Very clean and spacious. Friendly staff.

Contras: nothing

Prós: location and proximity to theaters and port authority terminal

Contras: Foundry restaurant wasn't very good

Prós: The room, pillows, bed were remarkable. It was extremely quiet for being in the middle of Manhattan.

Prós: The location is great. Walking distance to most attractions.

Contras: The floor is so wet due to humidity. Air conditioning cannot solve it. The fabrics are also very humid.

Prós: Location to multiple subway lines, and theater district outside your door!

Contras: Restaurant was nothing special, compared to other Westin hotels that I've stayed at.

Prós: Location and friendly helpful staff!

Contras: No

Prós: Great reception area etc

Contras: Rooms / bathroom was terrible. Nothing like advertised

Prós: Nothing.

Contras: Dark dusting room!

Prós: Location was good not too near Grand Central. Friendly staff and resort fee was worth it.

Contras: Power blew out on half side of the room and couldn't be fixed till we left. No TV, lamps or bathroom lights

Prós: met the standards of the Westin chain of hotels

Contras: I'm still confused about being charged once for $100, and two separate times for $50 upon check in. After checkout I was only refunded $50. Otherwise nice place.

Prós: location

Contras: water leaking out under the sink

Prós: Great location in Midtown. Close to everything but just a block away from the hectic Grand Central Area. The entire staff were very helpful and accommodating. They worked to make everything simple and easy. Nice work out area for NYC hotel.

Prós: location

Contras: windows could not shut all the way so a bit noisy at night with trucks backing up and beeping - bring ear plugs

Prós: Prime location, wonderful staff both at the hotel and LCL restaurant, quiet although it is pet friendly and we did hear some barking during the early evening.

Contras: A bunch of charges we were not told about prior to arrival and even throughout our stay. I only found out wifi wasn't free after I left and saw the charges on my credit card. Also, breakfast crazy expensive ($20 per child, $35 per adult) for a family.

Prós: Beautiful and trendy lobby and restaurant a high end look and feel. lovely room! great counter space in the bath. Atmosphere is guest focused very helpful and friendly staff The guest service manager was often on duty &treated us like valued friends.

Prós: Great location, nice room and quiet

Contras: Some of the furniture was chipped and could use a quick touch up

Prós: Location is excellent near Grand Central short walk into Times sq on 42nd. Close to everything without being in the centre of everything

Contras: The staff on reception were rude unhelpful and dismissive, rooms are dated. Room door looked like it had been forced open 3623 and wardrobe door handle came off in my hand when I opened it. Safety rail in shower came off the wall when my 11 year old held it lightly. Windows don’t seal properly so city noise bleeds into the room all night. One of the elevators knocks all through the night adding to the external noise. Booked 2 adults and 2 kids into a room with breakfast through booking.com but only 2 breakfasts are covered. None of this explained by booking.com when making the reservation. On check in was told we had only 1 breakfast per day booked. That’s 1! Per day not 1 per person. Explained we had booked for 4 got fobbed off and told breakfast was included. Morning 1 was asked for vouchers as we were not on breakfast list. Was again dealt with very rudely by reception staff and was told only 1 breakfast and I should deal with booking.com. Got onto them and they quickly explained we had 2 not 4 breakfasts. Went to reception again asked for a manager was left waiting for 15 minutes to speak to a manager who then simply issued additional vouchers for what was booked. Didn’t seem to care about how we’d been treated by her staff or the fact that I had 2 kids to feed. Wasn’t expecting something for nothing but expected some concession for the issues with the room and the treatment by her staff. My 11 year old nearly gets concussion and I’ve had to deal with 2 of the rudest receptionists I’ve ever encountered in a hotel of any standard. I would expect more from a Westin.

Prós: Good room in a nice location. Good value for the money.

Contras: A little bit dated. And the staff did not disclose what the hotel fee could be put toward.