Look and feel of the hotel. Love the front courtyard. Although we did not have a chance to eat in the restaurant, the area looked amazing. The stay was overall good. The room was a little late in being available but that happens. The front desk staff was ok. Not overly friendly or warm but certainly not rude or short. iPhone dock was a bit old. Should at least have adapters for newer iPhones.
The restaurant on site is very nice and fun for weekend brunches. Rooms are very very tiny.
Quiet street Contemporary style Chandeliers in the restaurant. Sitting areas in both restaurant and bar Blue and white color in rooms Big full length mirror in bedroom. Shower only Wall of windows All of the staff were incredibly nice! Cab fare from Soho to uptown
Outstanding and very helpful staff. Quiet location like a boutique hotel.
Great location and design. People very warm and great value Size of bathrooms
great location and place for those who like to get out and explore the city. not for those who want to lounge around the hotel and hang out at a hotel bar.
Loved the location - busy, bustling part of the city but our rooms were very quiet and comfortable. The staff were super friendly and helpful. I would definitely stay here again.
Great location, attentive staff
Front desk staff extremely friendly and accommodating. Location is great and good value for the money
The King size bed, balcony and highly efficient room was clean, comfortable and most of all affordable. The staff is equally representative of the best in the business. The location is so fantastically being on the boarder of everything convenient in walking distance. To top off the trip the hotel offers tip cards that include discounts on many of the areas establishments. Our discounted Uber ride to the airport was a pleasant end to our fantastic visit to New York City. NobleDEN made the weekend get away; memorable. Sincerely. There was nothing that I found to be a dislike about this hotel
Right in the middle of Downtown New York, easy to get to everything walking or by subway. The hotel had good, reasonably priced food and nice clean rooms. It was great for a weekend get-away with my husband.
Hotel is a good location, within walking distance to SoHo, Nolita, Bowery, short train ride into Brooklyn. I came in on a red-eye and arrived at the hotel at 6:30 and they had a room for me, which they claimed it was a "free upgrade." Heater didn't work as well. Room was 50 degrees when I arrived. Put it on full blast and it only got up to 58 in 4 hours. I left it on and took off, returning 15 hours later at 3am and the room was still only 62 degrees. The luggage storage lady was rude and inattentive. She was rude when I dropped off my bag and I had to retrieve it myself. Also they used stickers with crappy adhesive so now my luggage has goo on it.
The view was nice and facilities were very clean Parking and access to valet/ waiting area were difficult. Rooftop bar was closed.
The location! The hotel is opposite the Columbus park. A little park; the whole day mostly Chinese people do their Tai-Chi. But also several different martial arts you can admire.Plus people playing cards, a children's playground.. very good atmosphere. The buzz outside of the regular very intensel NY airconditioning intallations
the breakfast and the comfort of the room
Loved being in a "real" part of NYC instead of a more touristy area. Safe and quiet location. Fun to walk around Chinatown. Great view of the park across the street with people doing tai chi every morning and the Freedom Tower in the background. Nice comfy beds and great water pressure. Nothing much to complain about. Our room could have used a paint job but was otherwise fine.
The proximity of Hotel Mulberry to some of New York's great neighbourhoods and the fantastic balcony made it a fantastic place to finish our adventure in New York. Staff were very helpful and accomodating for any requests we made.
Friendly staff, quiet (in front of a park), nice city view if on the right side. Easily walkable to everywhere. Rooms are not very sound proof. We were lucky as there was minimal movement on our floor, but sound carried a lot into the room. Could be the walls or the metal door itself.
The beds were amazingly comfy, rooms were clean, good position near the main street. Lovely view of park. Would definately return.
Beautiful rooms, ensuite and recently refurbished. Excellent sevice. Central location in Manhattan. Good value for money compared with other hotels in New York. Would have liked the choice of a lighter breakfast. I didn't always want eggs, pancakes or french toast. Cereal, toast or just fruit and yoghourt would have been nice some days. Didn't want sweet french toast, but sugar on everything!
Easy check in and check out, rooms were very nice and comfortable. The WIFI did not work the whole entire time I was there, called desk they told us that they had reset it still never worked after that
near subway, nice rooms wifi was not great.
Easy access and close to Little Italy and Chinatown.
The room is really big and cozy
Loved being steps away from Little Italy and Chinatown. Loved Columbus Park directly across the street and seemingly 100s of amazing restaurants all within 2 blocks.
The view was amazing, hotel was clean and very modern and the staff was incredibly helpful. We were in town for a bike race and they even offered us an hour of entered stay for free so we could shower before driving home. The WiFi was a little unpredictable.
Incredibly friendly and helpful staff. The location was excellent, within a close walk to all of Manhattan's lower east side, and only a couple blocks from the subway. Our room had a great view of downtown and the Manhattan Bridge!
Clean rooms, spacious bathroom. Popeye's on the lower level.
I was looking for a hotel in NYC within walking distance of the Lower East Side, and found this. It was one of the cheapest hotels that met that criterion, at $250 per night (not including tax, which brought it up to $290). The room was sufficiently large to be comfortable to move around in, and the bed was firm (which I like). Everything was clean enough. There is free internet and it's fast enough to use it for work. The person who checked me in was friendly and had been nice on the phone when I called to say I'd be checking in late. The person who checked me out was fine, but less friendly. I can't criticize the staff, though - they were fine. There is nothing in the hotel to enjoy. No lobby to sit in (i.e., there's the front desk and maybe a chair or two, but that's it), no exercise room as far as I can tell, no restaurant, nothing. And no coffee served in the morning, so you can use the coffee machine in the room (which I never do - no fresh milk for coffee makes it unpalatable) or you can walk for a mile to get somewhere to get coffee. So if you get up early (as I did, coming from France I was on a different time schedule), it's really kind of disappointing and difficult. While it was clean, the price wasn't low enough for me to consider it again. I'd rather pay an extra $50 per night and have a better location and overall better hotel facilities. (I might even be willing to pay $100 more for that - it was really that unpleasant.)
Good design choices... nice bathroom (very Japanese)... simple, very comfortable, excellent bed/bedding. Highly polished wood floor a wonderful touch (no yukky wall-to-wall.) For this price ... it doesn't get any better. Highest recommendation for a budget hotel.
The room was ok in general but very old bed and basic curtain shower. Old noisy AC with dial. Extreme noisy all night.
The quoted price for occupancy at the hotel did not show the four separate tax charges added at checkout. I would have preferred to know exactly how much I would be charged at the time of booking.
Nice area, clean rooms, silence, very nice ladies at the reception We did not expect much of the breakfast, as it is included in the price, but you can do much better...
Staff is very pleasant. They help you with everything.
We did appreciate the location, the wooden floor of our room and the breakfast included in our night rate. The noise coming from the street, no noise insulation, I think they should implement that a lot especuially for the rooms onto Bowery street and Grand Street.I think the linens (both bathroom and bed) should be cleaned much better, while the cleaning of the room was great!
peace and quiet
The staff at this hotel are so friendly. Location is convenient across the street from a train line and a few blocks from little Italy. The hotel literally stinks. The room smelled so bad like regurgitated curry that we asked to switch. The second room smelled as well but not as bad, only in the bathroom. I think it must be the smell in the sewer pipes or something. Had to leave the bathroom door closed the entire trip so our clothes didn't smell like sewage.
Spotless, comfortable room. Friendly and helpful reception staff. Great location in the buzzing heart of Chinatown. Breakfast arrangements a bit scrappy at busy times.
The front desk staff are great! Small hotel but really cosy, clean and they know you by name! How warm is that?! The bed is so heavenly that I overslept all the time. The helpful hotel staff just makes my stay so memorable and I felt well taken care of though it was my 1st time in NYC. I wish there were security guards at the lobby as this is a smoke-free hotel thus I had to battle the cold winds and smoke just right outside the hotel in the public area but Chinatown is dead town in the evenings and it can be sketchy and dangerous in Bowery at night. Security could have been better so that hotel guests may feel more assured or no strangers gate-crashing the ground floor of the hotel whilst the actual lobby is on the 2nd floor.
Friendly staff, clean rooms, easy access by subway
Location and proximity to subway, price, a comfortable place to sleep No computer use for guests
Very good sized room for Nyc Comfy bed Very clean The core stuff was almost all there and really nice. It's clearly a budget hotel, but on the verge of not feeling like one. Internet sucked!!! As much as I loved this place and think it's an incredible value, for that reason alone I'd think twice about returning. Can't control room temperature. Too much AC for my liking the first day and I left shivering, but after that was fine. Service very limited. What hotel doesn't have wine glasses? And they had a corkscrew, but I had to talk them into letting me borrow it.
I especially loved being on the corner of a subway stop, a couple of blocks from Little Italy, a couple of blocks from Chinatown, and walking distance to so much more. The hotel was clean and neat and my room was updated. Even the coffee was good. I was alone and just wanted a clean, comfortable room to wash, dress, and sleep in. I didn't care that the room was very small (not even a closet, just 4 hooks) and the bed only a double size. This is NYC. Rent even for studio apartments is ridiculous. But, couples and families should make sure to get a larger room.
Hotel is steps away from the subway. A short walk to Little Italy and the Financial district. Lobby doors lock in the late evening for added security. The bathroom was riddled with mold due to poor cleaning and ventilation. Had to keep to bathroom door closed to avoid the smell.
Great location!! Attentive staff.....great shopping. Parking nearby is expensive.
The location was great. The airconditioner made so much noise that we had to pull out the plug. The noise from the street was also terrible! One evening the elevator wasn't working, so we had to trek up to the 7th floor!
Great location. Comfortable, clean, convenient hotel. Very reasonable price. Nice French bistro next door. Other good restaurant options nearby. Small room.
The staff, Peter and Robert are fantastic Housekeeping knocking before 9am
Good location WiFi didn't work / wasn't provided as advertised.
Location The room was really small, could barely move around in it with two people. The elevator was broken when we arrived. And the duvet didn't have a cover, just a top and bottom sheet. Not very hygienic...
The location is excellent and the staff nice enough.The room was small but clean and the bed comfortable. Very limited choice of TV channels - not even the bare basic cable menu.....and there was a lot of noise from a dance club, which sounded like it was in the basement.Those basses really carry.....
Good location Not at all friendly, very small room and not clean at all
Location, cleanses, and rrreasonable price. Add a small microwave to make it excellent.
best thing was the location and the friendly staff. after a long day out walking in a foreign city sometimes it makes all the difference to hear a warm hello and a smile when you return. the location is excellent, close to some great shopping and best selection of restaraunts in NY in my opinion. rooms are a little small, but hey its NYC. wifi was not working but they provided a cable which i connected to my laptop, so easy!
Hotel staff very young and friendly. Great position. My reservation was done for a room accessible for wheel-chair but the criteria of accessibility in that hotel is not respected.The access to the toilet is very complicated with the wheel-chair because of the limited space available, it is impossible to have a shower as there's a bath and for a person paralized it's impossible, even with the help of another person, to enter and going out of a bath.Sink was to high. Hotels cannot be considered accessible just because they have 2 handles on the wall.
Location, beds are very confortable, easy check in , AC right next to beds, seems like adesign flaw
Location right next to the 6 train on the corner. Proximity to Little Italy and ChinaTown $175 for one night? Very old building. Cheap TV with poor reception. Bathroom was small, out dated and not properly cleaned, I felt the need for slippers in shower. The Holiday Inn on the same block was $129 for the same night.
handy location no breakfast area; shower water pressure weak
The bed was very comfortable, but the room was a little small. The room was very small, but comfortable.
The hotel was surrounded by stores and restaurants which was amazing. Everything was in walking distance. The subway was also really close and took me straight to Times Square. The bathroom looked really cool however the floor didn't appear clean because of all the chipping I assume was accrued overtime because of cleaning. The tiles are a cute touch but if you pay close attention to the corners, it doesn't look very clean. The wires connecting the TV could've been hidden better as well.
great staff. free internet rooms too small. issue with clogged shower drain that was not fixed during my stay (even after 2 notifications)
Clean and tidy at competitive price. Very helpful staff. Also not likes or dislikes but nowhere else to make useful comments: Be aware of small (but adequate) room size, no restaurant or bar (this hotel is just for sleeping in) and road noise (although not sure where doesn't have this in NYC). Location is on busy corner so you step straight into hub-bub of Chinese quarter - again not a problem once aware.
great location...nearby Chinatown and Little Italy and broadway...very close to subway elevator was slow...very slow, breakfast not very diverse and no lobby and restaurant
Location great, poised between Lower East Side, Soho, Tribeca and West Village. King-sized bed the best. Close to great restaurants on Lafayette. Elevator a bit musty.
the location was perfect The staff wasn't polite at all. The room wasn't cleaned on a daily basis. we stayed there 10 days, and the sheets weren't changed at all.
Good location for me. Had a hard time with the key working on the door.
Room ws unbleievably small. Definitely not suitable for two people. Breakfast arrangement - go downstairs, collect your bun and coffee and take it back to your room - was ludicrous.
The location is really good: in the middle of Manhattan, close to the subway and within walking distance to the downtown. Decent internet connection. The floors in the room and the bathroom could have been cleaner, but otherwise OK.
Excellent price for New York, especially for a new, modern hotel. The location, but acceptable for the lower price paid.
Clean Considering NY prices- good value for the money Very close to subway station Comfy Continental Breakfast Very small room
location was great. Lousy breakfast full with cheap stuff. Bed had a showercurtain, really uncomfortable. We asked for a quiet room but were placed across the elevators.. too bad.
Impressed nothing..it was worth for money i paid though a bit expensive
Excellent service, the staff was friendly.The room and bathroom was excellent. The bed was extremely comfortable and the area was convenient for china town, greenwich village, financial trade centre, soho, little italy, I walked to all those places. Car ride away from mid town. Excellent area. As a solo lady from london it was a great experience. The hotel will provide with a car if needed. The breakfast room, no joke very small. need a bigger area! People went back to there rooms because it was too small very disappointing.
We stayed for five nights in september-09 at Comfort Inn Manhattan Bridge. The service was ok, Breakfast meny was very american with waffles and bagels, but we liked it. The everyday cleaning was without any complains. Very comfortable beds. The hotel is newly renovated so everything was very clean and fresh (includning the bathroom). The location of the hotel was ok, but it's almost in Chinatown, so you have to walk 10-15 minutes to get out of that area. The staff on the hotel could be a little more serviceminded.
I feel this is a bad experience to me The water pressure for shower is very bad the water seems dripping and slow motion when I called the front desk. They told me a stupid excuse Because I am 11/ fl. So the water usually slow at all. And they may be change the shower head after I check out. They never think should change another room for me. Even I feel it is not comfortable Their name is comfort inn and it is not
Comfortable and decent sized rooms. Hotel located in proximity of many attractions in NY. Staff helpful. Lack of non-ethnic supermarkets in the area.
Perfect localization: close to B, D and 4,5,6 trains. Centre of Chinatown with it's unique climat. Close to Soho, Noho etc. Room small but quite comfy. Cleaned every day. Nice and helpful staff. Free wifi and access to computers/printers. Excellent value for money. Breakfasts - better go to the nearest Starbucks.
The rooms were clean and the staff was helpful. The breakfast area was small, but usually enough. The area (Chinatown) was ok, but maybe a bit too crowded in the day and too deserted at night.
Noisy, poor breakfast, small room, connecting room (single door between the rooms) generating excessively close with neighbors - you share their conversation, their shower, their TV ...
Clean and cosy room with all appropriate amenities, free wi-fi, location close to all attractions of lower Manhattan. One of the best prices for such a hotel in Manhattan. Location in th heart of Chinatown is probably not the thing you expect from staying in NYC.
Cleaness ,wifi Noisy , no shower had to go to another room for shower
Cheaper than many other hotels, croissants and tea included, good tv, bathroom fairly clean Bedsheets quite grubby-looking, bed very hard, shower quite painful, wallpaper rather interesting...
Good veiw)) Housekeeper didt change towels
I already knew the hotel. It's very well located (Lower East side, close to bars, clubs and music venues), clean and recently renovated, and well-priced with regards to other hotels in Manhattan. No remarks here because for that rate one really cannot expect a whole lot of luxury.
was really easy to find the bed was like sleeping on a plank of wood, the rooms were very small
next to Chinatown and to places we wanted to visit the guy at the reception didn't seem too receptive....felt we were disturbing him when we had a question to ask him
Hotel was very clean and staff polite and always ready to help. I liked private bathroom, good bed and TV. They even provided small breakfast. We appriciated that hotel was next to the Brooklyn bridge cause it was very easy to find it:) /Chinatown is quite chaotic/.Great place for everybody who loves chinese cuisine. The smell of food from Chinatown. No Starbucks close to hotel.Subway on the bridge.
All of New York, nothing about the hotel! Everything I didn't like
location is quite good since it is close to subway. the staff attitude particular the lady (I believe she may be the owner or the senior manager). One morning I met her in the restaurant for breakfast. She warned me I cannot use the paper for put bread in the microoven. In fact, there is no paper plate in the restaurant but it is not the main point. Main point is her manner. Then, she left the restaurant and turn off the light. Oh...my god. I am still in the restaurant and I am the customer. I do not know reason since it is my second time to meet this lady...
The hotel looks more like a whore house, the rooms are very small and you can hear the people in the other rooms, se they will hear you as well. The bathrooms are disgusting I won't recommend this "hotel" to any one.
Was totaly disaster, DIRTY DIRTY DIRTY!!!!!!!!
There was a discount for breakfast at a nearby restaurant, "Elevated" which had generous servings of western breakfast. The location, in Chinatown, was less than a mile from where we went to a conference, so that is central to our decision. There was no elevator so we had to climb 4 stories up. No refrigerator or coffee meant we were unable to keep extra food from supper and wait for breakfast for coffee.
Bed bugs! Also, filthy.
Friendly staff, great location, unbeatable price! It is a non smoking hotel, however someone was smoking and the smell wafted into our room.
It was Really Bad The Room is super tiny didnt like it at all. POOR
Great Location! Right in Chinatown! VERY cheap, but you get what you pay for... TINY rooms, and you have to share a bathroom with other guests.
Nothing. The room is very small with a grate ceiling that makes the room noisy. There is one shared bathroom on each floor and the rooms are small and very unkept.
Cheapest place in the city! Especially if you are coming to New York to be out on the town, not stuck in a hotel room! You definitely get what you pay for: 5 story walk up with no elevator can leave you winded, especially with luggage. Rooms so tiny that you cannot open the door because the bed is in the way. 2 bathrooms on a floor with 15+ rooms that could hold 2 people each? You do the math, but no matter how you cut it = long bathroom wait times. Also, bathroom cleanliness is nonexistent. When I finally got in, the floor was soaked, the toilet wouldn't flush, and it was full of someone's vomit! Uuugh! Also, I was eaten alive by some sort of insects...my arms, legs, face...I don't know if they are bed bugs, fleas, mosquitoes? Something that left me covered in itchy wealts. So, the place is a steal for the location and price...just know what you are getting yourself into!