Right in the middle of Downtown New York, easy to get to everything walking or by subway. The hotel had good, reasonably priced food and nice clean rooms. It was great for a weekend get-away with my husband.
The view was nice and facilities were very clean Parking and access to valet/ waiting area were difficult. Rooftop bar was closed.
Hotel is a good location, within walking distance to SoHo, Nolita, Bowery, short train ride into Brooklyn. I came in on a red-eye and arrived at the hotel at 6:30 and they had a room for me, which they claimed it was a "free upgrade." Heater didn't work as well. Room was 50 degrees when I arrived. Put it on full blast and it only got up to 58 in 4 hours. I left it on and took off, returning 15 hours later at 3am and the room was still only 62 degrees. The luggage storage lady was rude and inattentive. She was rude when I dropped off my bag and I had to retrieve it myself. Also they used stickers with crappy adhesive so now my luggage has goo on it.
The hotel was very clean and the staff were helpful and patient. The free breakfast was well stocked and we had no problems with appliances in the room. There are even recommendations for places to eat and directions to various parts of new york on the website. Very good deal for the price. :) The only downside was the location which was above a market. If you don't like the smell of fish it might bother you, but it's not nearly as pungent once you get inside.
I'm a student and found the tariff to be reasonable and a great deal considering the proximity to downtown Manhattan. The location wasn't very good. I'm not sure if I'll choose this location again.
Everything was very good, nice and helpful people. Very clean. The location of the hotel has easy access to public transportation and is safe but the area smell bad and does not look very nice. Inside the hotel is very good and clean but outside is not. (Close to Chinatown)
Beautiful small hotel with clean and modern rooms. From the window I could see the Manhattan bridge which adds to my down-east Manhattan experience. Personnel was helpful and kind, they provided excellent breakfast. There is an M15 bus station next to the hotel so it is easy to go downtown from there. Holiday Inn, please invest in the hotel to add noise-filtering windows to the rooms. I would suggest this hotel for visitors who already visited New York previously, as the surrounding does not reflect the overall landmark Manhattan really has. Overall I was satisfied with the hotel and thanks for the hospitality!
Great staff who were professional and polite. The toilet in our room was constantly running. The staff addressed it immediately. Wonderful breakfast as well as seating area. Very comfortable rooms and amenities were top-notch!
The location! The hotel is opposite the Columbus park. A little park; the whole day mostly Chinese people do their Tai-Chi. But also several different martial arts you can admire.Plus people playing cards, a children's playground.. very good atmosphere. The buzz outside of the regular very intensel NY airconditioning intallations
near subway, nice rooms wifi was not great.
Easy access and close to Little Italy and Chinatown.
Easy check in and check out, rooms were very nice and comfortable. The WIFI did not work the whole entire time I was there, called desk they told us that they had reset it still never worked after that
The proximity of Hotel Mulberry to some of New York's great neighbourhoods and the fantastic balcony made it a fantastic place to finish our adventure in New York. Staff were very helpful and accomodating for any requests we made.
Beautiful rooms, ensuite and recently refurbished. Excellent sevice. Central location in Manhattan. Good value for money compared with other hotels in New York. Would have liked the choice of a lighter breakfast. I didn't always want eggs, pancakes or french toast. Cereal, toast or just fruit and yoghourt would have been nice some days. Didn't want sweet french toast, but sugar on everything!
the breakfast and the comfort of the room
The beds were amazingly comfy, rooms were clean, good position near the main street. Lovely view of park. Would definately return.
The room is really big and cozy
Friendly staff, quiet (in front of a park), nice city view if on the right side. Easily walkable to everywhere. Rooms are not very sound proof. We were lucky as there was minimal movement on our floor, but sound carried a lot into the room. Could be the walls or the metal door itself.
Loved being steps away from Little Italy and Chinatown. Loved Columbus Park directly across the street and seemingly 100s of amazing restaurants all within 2 blocks.
Loved being in a "real" part of NYC instead of a more touristy area. Safe and quiet location. Fun to walk around Chinatown. Great view of the park across the street with people doing tai chi every morning and the Freedom Tower in the background. Nice comfy beds and great water pressure. Nothing much to complain about. Our room could have used a paint job but was otherwise fine.
Clean rooms, spacious bathroom. Popeye's on the lower level.
The view was amazing, hotel was clean and very modern and the staff was incredibly helpful. We were in town for a bike race and they even offered us an hour of entered stay for free so we could shower before driving home. The WiFi was a little unpredictable.
I was looking for a hotel in NYC within walking distance of the Lower East Side, and found this. It was one of the cheapest hotels that met that criterion, at $250 per night (not including tax, which brought it up to $290). The room was sufficiently large to be comfortable to move around in, and the bed was firm (which I like). Everything was clean enough. There is free internet and it's fast enough to use it for work. The person who checked me in was friendly and had been nice on the phone when I called to say I'd be checking in late. The person who checked me out was fine, but less friendly. I can't criticize the staff, though - they were fine. There is nothing in the hotel to enjoy. No lobby to sit in (i.e., there's the front desk and maybe a chair or two, but that's it), no exercise room as far as I can tell, no restaurant, nothing. And no coffee served in the morning, so you can use the coffee machine in the room (which I never do - no fresh milk for coffee makes it unpalatable) or you can walk for a mile to get somewhere to get coffee. So if you get up early (as I did, coming from France I was on a different time schedule), it's really kind of disappointing and difficult. While it was clean, the price wasn't low enough for me to consider it again. I'd rather pay an extra $50 per night and have a better location and overall better hotel facilities. (I might even be willing to pay $100 more for that - it was really that unpleasant.)
Incredibly friendly and helpful staff. The location was excellent, within a close walk to all of Manhattan's lower east side, and only a couple blocks from the subway. Our room had a great view of downtown and the Manhattan Bridge!
Clean beds and updated bathrooms for an great price. Hotel 91 is less than 5 minutes from a subway station (and be sure to get coffee at the "12 corners" coffee shop on the way.) All in all, Hotel 91 was exactly what we needed: an inexpensive but comfortable place to recharge as we explored NYC. The neighborhood is not very central, so it is ideal if you are looking to have a place to sleep and leave your bags as you are visiting the city. Don't plan to come back to your room and change before dinner, though.
On this trip I just needed a bed to sleep on, and a shower & toilet to use, and Hotel 91 definitely met those needs. While not the fanciest of places, or the most elegant decor, but the staff were very friendly and helpful, the bed was quite comfortable, and the plumbing was all in good working order. The room and public areas were all clean, too. The hot water took a little long to get hot, but I also blame that on the weather - had it not been ~5 - 10 degrees outside, I wouldn't have been as desperate for a properly hot shower. The room door also felt a bit flimsy, but it kept the sound and cold out so that's more of a "feeling" thing than an actual complaint.
The value for the money Kinda in a depressed area
Best location middle of Chinatown so I had access to restaurants in minutes of walk. Cab fare to 34th street wasn't to bad since the close distance. The sound from the train right outside of my room, but that's all big city are like. We are young so we adjusted to the noise after the first night.
Reasonably clean. Very noisy with trains passing by every 5 minutes. Bad views from the window. Old furniture. Poor heating in rooms. Tiny desk. TV remote does not work.
Wifi was spotty at best. Several times I needed to go to the reception desk and ask them to reset it. Sometimes they told me to just use it in the lobby. One evening, the desk clerk told me to wait until morning. When I said that two other desk clerks had reset the wifi on previous days he rudely expressed skepticism and demanded their names. When I obviously did not have their names he demanded precise descriptions of them. Even for New York, the Kayak-discounted price of this hotel was far too high for the value received. I have stayed in New York many times and will never stay at Hotel 91 again.
subway accessible, hotel room was tidy, no complaints
Clean with a large bathroom Coffee service was terrible, in Chinatown
Close to a subway. The subway station next to the hotel.
No problems at all good location had a great stay, reception was helpful great price a lot of good food close by. Got to do alot of shopping only thing was parking was far away but its New York what can you really expect. Thank you.
We did appreciate the location, the wooden floor of our room and the breakfast included in our night rate. The noise coming from the street, no noise insulation, I think they should implement that a lot especuially for the rooms onto Bowery street and Grand Street.I think the linens (both bathroom and bed) should be cleaned much better, while the cleaning of the room was great!
Staff is very pleasant. They help you with everything.
Good design choices... nice bathroom (very Japanese)... simple, very comfortable, excellent bed/bedding. Highly polished wood floor a wonderful touch (no yukky wall-to-wall.) For this price ... it doesn't get any better. Highest recommendation for a budget hotel.
Spotless, comfortable room. Friendly and helpful reception staff. Great location in the buzzing heart of Chinatown. Breakfast arrangements a bit scrappy at busy times.
Friendly staff, clean rooms, easy access by subway
The quoted price for occupancy at the hotel did not show the four separate tax charges added at checkout. I would have preferred to know exactly how much I would be charged at the time of booking.
The room was ok in general but very old bed and basic curtain shower. Old noisy AC with dial. Extreme noisy all night.
The staff at this hotel are so friendly. Location is convenient across the street from a train line and a few blocks from little Italy. The hotel literally stinks. The room smelled so bad like regurgitated curry that we asked to switch. The second room smelled as well but not as bad, only in the bathroom. I think it must be the smell in the sewer pipes or something. Had to leave the bathroom door closed the entire trip so our clothes didn't smell like sewage.
Nice area, clean rooms, silence, very nice ladies at the reception We did not expect much of the breakfast, as it is included in the price, but you can do much better...
The front desk staff are great! Small hotel but really cosy, clean and they know you by name! How warm is that?! The bed is so heavenly that I overslept all the time. The helpful hotel staff just makes my stay so memorable and I felt well taken care of though it was my 1st time in NYC. I wish there were security guards at the lobby as this is a smoke-free hotel thus I had to battle the cold winds and smoke just right outside the hotel in the public area but Chinatown is dead town in the evenings and it can be sketchy and dangerous in Bowery at night. Security could have been better so that hotel guests may feel more assured or no strangers gate-crashing the ground floor of the hotel whilst the actual lobby is on the 2nd floor.
peace and quiet
I like nothing at this place Giving me hard time for my room , when I was at the hotel , and after that I find out they double charged me , for the reservation I have already cancelled, and I call back they are not refound my money back, it's the worst place I have ever been
Good location; pleasant and helpful staff; lovely new building; very comfortable bed; small, but cozy room; very clean; free breakfast; would definitely stay again. Cost, but it's New York; It's expensive. Compared to other hotels of similar caliber, this option was quite affordable.
We had to take the tour bus to Niagara falls...and the hotel was at walking distance Good breakfast...and coffee at the lobby through the whole day.
The young woman at the front desk was so kind and helpful. It was a wonderful experience.
I thought that the way this tiny hotel was wedged into this older part of time was cool. Literally the hotel is so small I almost missed it even when looking right at it. A bigger sign would've been helpful. The breakfast bar was good, the staff was friendly, the room was small but had everything needed. My one major complaint was the inability to control the thermostat. There was no cool feature on the thermostat, only heat, and the staff for some reason couldn't explain this to me. I was simply told it would get cooler as the temperature went down. So during the day when it was almost 80 degrees outside, it was almost 80 degrees in our room as well. We were only able to cool the room off at night by opening our window. Also, even though I told the staff several times before my stay (I made my reservation about a month ahead of time) that I would be coming in at 6am I was still unable to get in my room until 1pm. So after riding a bus for 7 miserable hours my wife and I had to walk around NYC for another 7 hours, wearing the same clothes from the day before and with no sleep or showers.
Located in a fun and interesting neighborhood, clean room and friendly reception. Walls a little thin - didn't notice other rooms but could hear the outside pretty well.
Great neighbourhood, a window that can de opened, nice personnel, all very comfortable. New York is expensive, so I found this hotel expensive as well for what you get.
Staff were friendly and helpful. Room was well equipped but could have been cleaner. Near subway. Not luxury but fine for a few nights. Chinatown offered a different feel for the city than I've had in other, more commercial areas. Not for everyone but I liked it fine. Housekeeping wad lacking, it was clean but found things left behind, no washcloths left either morning. Little stuff but annoying.
The location is very good. The hotel is situated near various neighborhoods of interest. There are many subway stations nearby as well. The room seemed to be well used. Although the television and linen appeared to be relatively new, the rest of the room was worn down. Wooden headboards were chipped. The desk chair and chest of drawers were both losing paint from apparent use.
I was very pleased with the TV!! and it has many programs in TV. There was not an opner in my room. But,I can borrow the opner in the front desk , so, it's no problem!
Things are dirty even there was housekeeper that cleans. Under the bed are some trashes seen, towels are totally cream with spots even though it's white in color, and so on.
Excellent choice if you are lloking for location, cordiality, low rate. Rooms are clean: towels are changed daily, bed sheets and pilows smells very clean. Location is fantastic if you like Soho and Chinatown. Subway (d and b lines) 3 minutes from hotel door. The sorroundings are safe as there are always people walking around. But it is very quiet, except for when the people come out from the nght club located on the side street.
The hotel location is walking distance to Little Italy and China Town. The price you pay versus the quality you get is shocking, but this is NYC where prices are high. It felt extremely budget.
It is a simple hotel. The location is fine: just around the corner of Littel Italy and China Town. I asked for two separate beds, but they forgot that. So we had to change rooms and got the separate beds after two nights in a single bed(kingsize)
Clean, comfortable, friendly hotel in an excellent location No hot water the first day but OK after that.
They had everything that I needed at a very good price for Manhattan Island. The location was convenient to NYU and jas plain getting around. I would recommend it. The bed was great, the bathroom was private, and the WiFi worked very well. All the essentials Don't be surprised if the towels are clean but have a stain, and the walls and furniture are well used. It's wort putting up with these things.
Clean and cosy room with all appropriate amenities, free wi-fi, location close to all attractions of lower Manhattan. One of the best prices for such a hotel in Manhattan. Location in th heart of Chinatown is probably not the thing you expect from staying in NYC.
location was great. Lousy breakfast full with cheap stuff. Bed had a showercurtain, really uncomfortable. We asked for a quiet room but were placed across the elevators.. too bad.
Excellent price for New York, especially for a new, modern hotel. The location, but acceptable for the lower price paid.
Noisy, poor breakfast, small room, connecting room (single door between the rooms) generating excessively close with neighbors - you share their conversation, their shower, their TV ...
I feel this is a bad experience to me The water pressure for shower is very bad the water seems dripping and slow motion when I called the front desk. They told me a stupid excuse Because I am 11/ fl. So the water usually slow at all. And they may be change the shower head after I check out. They never think should change another room for me. Even I feel it is not comfortable Their name is comfort inn and it is not
The rooms were clean and the staff was helpful. The breakfast area was small, but usually enough. The area (Chinatown) was ok, but maybe a bit too crowded in the day and too deserted at night.
Clean Considering NY prices- good value for the money Very close to subway station Comfy Continental Breakfast Very small room
Excellent service, the staff was friendly.The room and bathroom was excellent. The bed was extremely comfortable and the area was convenient for china town, greenwich village, financial trade centre, soho, little italy, I walked to all those places. Car ride away from mid town. Excellent area. As a solo lady from london it was a great experience. The hotel will provide with a car if needed. The breakfast room, no joke very small. need a bigger area! People went back to there rooms because it was too small very disappointing.
Impressed nothing..it was worth for money i paid though a bit expensive
Perfect localization: close to B, D and 4,5,6 trains. Centre of Chinatown with it's unique climat. Close to Soho, Noho etc. Room small but quite comfy. Cleaned every day. Nice and helpful staff. Free wifi and access to computers/printers. Excellent value for money. Breakfasts - better go to the nearest Starbucks.
Comfortable and decent sized rooms. Hotel located in proximity of many attractions in NY. Staff helpful. Lack of non-ethnic supermarkets in the area.
We stayed for five nights in september-09 at Comfort Inn Manhattan Bridge. The service was ok, Breakfast meny was very american with waffles and bagels, but we liked it. The everyday cleaning was without any complains. Very comfortable beds. The hotel is newly renovated so everything was very clean and fresh (includning the bathroom). The location of the hotel was ok, but it's almost in Chinatown, so you have to walk 10-15 minutes to get out of that area. The staff on the hotel could be a little more serviceminded.
location is quite good since it is close to subway. the staff attitude particular the lady (I believe she may be the owner or the senior manager). One morning I met her in the restaurant for breakfast. She warned me I cannot use the paper for put bread in the microoven. In fact, there is no paper plate in the restaurant but it is not the main point. Main point is her manner. Then, she left the restaurant and turn off the light. Oh...my god. I am still in the restaurant and I am the customer. I do not know reason since it is my second time to meet this lady...
next to Chinatown and to places we wanted to visit the guy at the reception didn't seem too receptive....felt we were disturbing him when we had a question to ask him
Hotel was very clean and staff polite and always ready to help. I liked private bathroom, good bed and TV. They even provided small breakfast. We appriciated that hotel was next to the Brooklyn bridge cause it was very easy to find it:) /Chinatown is quite chaotic/.Great place for everybody who loves chinese cuisine. The smell of food from Chinatown. No Starbucks close to hotel.Subway on the bridge.
Cleaness ,wifi Noisy , no shower had to go to another room for shower
Cheaper than many other hotels, croissants and tea included, good tv, bathroom fairly clean Bedsheets quite grubby-looking, bed very hard, shower quite painful, wallpaper rather interesting...
All of New York, nothing about the hotel! Everything I didn't like
was really easy to find the bed was like sleeping on a plank of wood, the rooms were very small
Good veiw)) Housekeeper didt change towels
I already knew the hotel. It's very well located (Lower East side, close to bars, clubs and music venues), clean and recently renovated, and well-priced with regards to other hotels in Manhattan. No remarks here because for that rate one really cannot expect a whole lot of luxury.
The hotel looks more like a whore house, the rooms are very small and you can hear the people in the other rooms, se they will hear you as well. The bathrooms are disgusting I won't recommend this "hotel" to any one.
Friendly staff, great location, unbeatable price! It is a non smoking hotel, however someone was smoking and the smell wafted into our room.
Cheapest place in the city! Especially if you are coming to New York to be out on the town, not stuck in a hotel room! You definitely get what you pay for: 5 story walk up with no elevator can leave you winded, especially with luggage. Rooms so tiny that you cannot open the door because the bed is in the way. 2 bathrooms on a floor with 15+ rooms that could hold 2 people each? You do the math, but no matter how you cut it = long bathroom wait times. Also, bathroom cleanliness is nonexistent. When I finally got in, the floor was soaked, the toilet wouldn't flush, and it was full of someone's vomit! Uuugh! Also, I was eaten alive by some sort of insects...my arms, legs, face...I don't know if they are bed bugs, fleas, mosquitoes? Something that left me covered in itchy wealts. So, the place is a steal for the location and price...just know what you are getting yourself into!
Nothing. The room is very small with a grate ceiling that makes the room noisy. There is one shared bathroom on each floor and the rooms are small and very unkept.
Bed bugs! Also, filthy.
Was totaly disaster, DIRTY DIRTY DIRTY!!!!!!!!
Great Location! Right in Chinatown! VERY cheap, but you get what you pay for... TINY rooms, and you have to share a bathroom with other guests.
There was a discount for breakfast at a nearby restaurant, "Elevated" which had generous servings of western breakfast. The location, in Chinatown, was less than a mile from where we went to a conference, so that is central to our decision. There was no elevator so we had to climb 4 stories up. No refrigerator or coffee meant we were unable to keep extra food from supper and wait for breakfast for coffee.
It was Really Bad The Room is super tiny didnt like it at all. POOR