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Contras: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Contras: The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection.

Prós: The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!

Contras: For me this part is not applicable

Contras: Thé qualité officielle the images

Contras: I congratulate the KLM crew!

Contras: Everything was OK

Prós: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Contras: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Contras: Don’t be late

Contras: Espaço da poltrona

Contras: Manter o excelente serviço.

Contras: A Gol demora demais pra fazer um embarque no Galeão. Precisa ser mais criativos, proativos e previdentes.

Prós: Very stable flight New airplane Excellent flight

Contras: Better food / snacks Boarding through finger and not by remote bus

Contras: Time

Prós: The aircraft

Contras: No overbooking next time!

Prós: Almost everything, especially the crew.

Contras: Don’t feel like anything should be better to be honest

Prós: The crew was pleasant

Contras: Baggage checkin & flight boarding was slow & disorganized.

Contras: Everything was OK

Contras: Flight got cancelled

Prós: Onboard crew were nice and polite. Flight was on time (a rarity).

Contras: The boarding crew was rude and unpleasant, the plane was boiling hot.

Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Prós: O lanche não foi Mãe Terra e isso é muito bom.

Prós: Entertainment

Contras: Punctuality

Prós: Manter o excelente serviço.

Contras: Manter o excelente serviço.

Prós: Crew was helpful and charming. 10 out of 10.

Contras: Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.

Contras: The KLM crew are always great serving and treating you. Well above many other airlines.

Prós: The aircraft

Contras: No overbooking next time!

Contras: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Contras: Flight got cancelled

Prós: All great n crew very helpful

Contras: Nothing

Prós: Crew was helpful and charming. 10 out of 10.

Contras: Comfort is terrible. Seats are very small, space is terrible even in the "comfort" area.

Prós: Entertainment

Contras: Punctuality

Contras: Sem entretinimento a não ser revista de bordo

Prós: The aircraft

Contras: No overbooking next time!

Prós: Boarding was quick and flight was calm

Contras: The coffe and breakfast.

Prós: KLM STAFF WERE VERY PROFESSIONAL

Contras: SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE

Contras: Boarding was crazy. Could not everyone in the gate area.

Prós: Manter o excelente serviço.

Contras: Manter o excelente serviço.

Prós: Pontualidade e simpatia das comissárias.

Contras: Lanche fraco, e assentos apertados, organização tambem na hora da fila, deveria entrar as pessoas dos assentos finais apos necessidade especiais, gravidas e com crianças.

Contras: Muito bom, considerando as limitações que as empresas aéreas brasileiras impuseram aos seus clientes...

Contras: A Gol demora demais pra fazer um embarque no Galeão. Precisa ser mais criativos, proativos e previdentes.

Prós: The crew was amazing, flight on schedule and good entertainment.

Contras: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Prós: Refeições de alto nível

Contras: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Contras: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Prós: Entertainment

Contras: Punctuality

Contras: Sem wi-fi e avião barulhento, instável.

Prós: Manter o excelente serviço.

Contras: Manter o excelente serviço.

Prós: o atendimento da tripulação foi bom e o acento dentro dos padrões das aeronaves.

Contras: Internet wasnt working

Prós: Seats very comfortable with plenty of room. Crew very friendly and helpful.

Contras: The little crackers they serve taste like cardboard.

Contras: Everything perfect . Marcia was very professional and very helpful person boarding at the gate . Employees like her makes the difference . Tks

Prós: Plane

Contras: Time - delayed twice - missed connection

Contras: Delay due to strike

Contras: Flight got cancelled

Contras: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Prós: Nada.

Contras: Tudo tem que ser melhorado