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Prós: Service is awesome. Food is great.

Contras: People with short connection are affected by the 15 to 25 minutes delay.

Prós: Fantastic gate agents!

Contras: The food was terrible.

Prós: KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!

Contras: Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!

Contras: Staff rude and short

Prós: Nice hosts. Good seats. Delicious food. Smooth flight.

Contras: Flying on schedule

Contras: Only one gate agent was boarding passengers, which made the boarding process very slow. I was assigned a seat on the aisle in front of the exit row. For a midnight flight, I was really bummed to find out that my seat would not recline! My leg room on the A321 was lacking in comparison with GOL.

Prós: I love it ! Everybody very friendly and the food was good

Contras: Maybe offer a little bit more food

Prós: Refeições de alto nível

Prós: Onboard crew were nice and polite. Flight was on time (a rarity).

Contras: The boarding crew was rude and unpleasant, the plane was boiling hot.

Prós: The crew and the timing were ok

Contras: The seats were uncomfortable

Prós: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Prós: No delay and nice staff

Prós: Yes

Contras: Everything was good

Contras: Acomodação na área econômica, espaço entre as poltronas.

Prós: Fantastic gate agents!

Contras: The food was terrible.

Contras: I missed my flight because a connecting flight I booked with you all got canceled would I be able to get a refund or claim back

Contras: After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water.

Prós: Normal

Contras: Better food

Contras: Snack . Don’t have 0 snack in the plane

Contras: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.

Prós: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Contras: 1. In Flight Entertainment 2. Controlled In Flight Temperature

Prós: Crew was friendly

Contras: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Prós: Crew was very kind

Contras: wifi

Prós: Efficiency

Contras: Boarding

Contras: This app is fraud

Prós: Nice hosts. Good seats. Delicious food. Smooth flight.

Prós: My fight was on time!

Prós: Comfortable seats. Great crew

Contras: Food could be a little better and bathrooms bigger

Prós: Crew was very kind

Contras: wifi

Prós: Efficiency

Contras: Boarding

Prós: Seat comfortable

Contras: Flight was delayed and overhead bin space was very small

Prós: Friendly crew

Contras: Can’t think of anything

Prós: the drinks

Contras: seat reservation. having to pay for luggage....

Prós: Crew was friendly

Contras: Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs

Prós: the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can

Contras: the headrest is hard. Apart from that- all was fine

Contras: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Prós: Food and service

Contras: Working wifi would be good. Better A/C. More comfortable seats

Contras: Too hot inside the aircraft

Contras: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Prós: The crew and the timing were ok

Contras: The seats were uncomfortable

Prós: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.

Contras: Food quality was not so good.

Prós: No delay and nice staff

Contras: Long Delay

Contras: The boarding process was awful! The airport itself is difficult to maneuver in. No information provided regarding the flight. Airport security and police very very rude!

Contras: So many delays, no real info provided. When we had to stay overnight they didn’t mention it would take 4 hours to get our bags which actually never came. Airline industry sucks and deltas one of the worst.

Contras: Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time.

Prós: General flight journey

Prós: Nice staff and no delay

Contras: Instead of crisps maybe a bit of cheese or crackers

Contras: The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning.

Contras: KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again.