Encontre passagens aéreas baratas de São Paulo Congonhas a Madri Barajas (CGH - MAD)

Prós: The staff was kind and helpful. The business class was good and the updrafts was really worth it

Contras: Entertainment was poor .

Contras: We were traveling with my 94-year-old grandfather who needed wheelchair assistance. And it took the 4th person I asked to get any assistance. The very first Alitalia person I tried to speak to was the very worst. Though her job was to check people in, she said she couldn't help me and to go to another counter. When I asked if she could please at least make a call to get a wheelchair (my grandfather was at the airport entry and couldn't walk) she made a terrible face, threw the papers on her desk around and said I had to go to another counter. When I went to the counter she pointed at, I was told again I would have to go to another counter. No offense to dog owners, but the animals that were traveling received better assistance.

Prós: Crew was fast

Contras: Boarding was late and also arrived late

Prós: todo estuvo muy bien!!!

Contras: el desayuno o como quieran llamarlo es muy pobre

Contras: Still waiting to board after missing this connection had to be booked on another airline

Prós: Staff very pleasant

Contras: Evening snack was not the greatest breakfast was pretty food

Contras: Very slow service at checkin, was not even available when I arrived at the airport

Prós: Face recognition was amazing

Contras: Too hot on plane

Prós: Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class.

Contras: Business class seating on the AirBus 318 is very cramped.

Prós: En deux mots, tout était médiocre, avion, « nourriture » (si on appeler ça comme ça) même les hôtesses travaillaient avec une sale gueule.. Très déçu d’Air France

Contras: Le capitain et l’aterrisage

Prós: Nothing

Contras: The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something.

Contras: My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable.

Contras: Meals

Prós: Crew was fast

Contras: Boarding was late and also arrived late

Prós: All good..

Prós: We landed safely in Toronto

Contras: In this 10 hr flight cabin crew came down the aisle only twice to offer refreshments. There should have been offers of at the least water or juice more than twice on this length of fight. I was disappointed that there were no hot drink e.g. coffee or tea offered at any time, not even with the meal, but this was certainly the least of our disappointments. Only once on this flight did I see a cabin crew member smile. Don't know why, but they were a most unhappy crew that day and this was conveyed to the passengers. I find this hard to believe, and perhaps both my husband and I fell asleep for the few minutes this would have taken, but neither one of us saw a crew member check for seatbelts and seat position before landing in TO. Boarding gate wasn't announced until an hour before boarding, which on an international flight from a large airport was a little stressful, but I am assuming there was a good reason for this.

Prós: Não houve contratempos

Contras: Nada

Prós: Everything else

Contras: The WiFi was expensive and very little total data allowance even in Executive class so very unsatisfactory.

Prós: Planes clean and in good condition.

Contras: Crowded and late departure.

Contras: the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers.

Prós: The flight was perfect! Great food,movies and I even got to sleep !

Contras: All was well!

Contras: Ter que caminhar muito no chegada ao Galeão

Contras: Still waiting to board after missing this connection had to be booked on another airline

Prós: Face recognition was amazing

Contras: Too hot on plane

Prós: Staff very pleasant

Contras: Evening snack was not the greatest breakfast was pretty food

Prós: Face recognition was amazing

Contras: Too hot on plane

Prós: Flying with KLM is a pleasure

Prós: Tripulação

Prós: Staff very pleasant

Contras: Evening snack was not the greatest breakfast was pretty food

Prós: The staff tried to help me when it was evident we would not arrive on time

Contras: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Prós: Very friendly and helpful crew.

Contras: Very slow service at checkin, was not even available when I arrived at the airport

Prós: Face recognition was amazing

Contras: Too hot on plane

Prós: The staff tried to help me when it was evident we would not arrive on time

Contras: The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it.

Prós: Arrieved on time!

Contras: Dem entretenimento

Prós: Crew was awesome

Contras: .