Encontre passagens aéreas baratas de Rio de Janeiro Galeão Internacional a Londres Heathrow (GIG - LHR)

I liked the crew and the eatability the fly. I liked also the security the airline provide, the clean and the comfort.

I just didn't liked the space between the chairs, Is to tight. For far way travel is very discomfort.

Nothing, missed our flights. The service was horrible and they were talking badly about us in Spanish, knowing we were English speaking. They didn't realize we knew Spanish.

Horrible customer service.

Quick boarding, friendly crew

No personal entertainment units.

After a 5 hr delayed in which the boarding and flying time get passing by without anyone acknowledging the constant delays, we had a safe and uneventful flight.

No notification that there was a delayed until you checked at the counter. Rude attendants that would disregard questions regarding the delays and then offered $12 voucher for lunch as if they were doing us a favor. Our flight was delayed from 4pm until originally 7pm.. Then when 7pm came and went we had to continually ask at the counter, because no information was provided.. Kept being told just a few minutes until boarding and then when it was almost time to board, we couldn't because the flying crew was delayed going through security. SERIOUSLY.. wouldn't you think that after all the delays, the crew would have already been ready to board as soon as possible. For most of the passengers our delayed caused us to be at the airport for at least 8 hrs. Since they ask to check in at least 3 hrs. prior to departing... You tell me if $12 voucher is enough to hold off for 8 hrs. When a soft drink and a sandwich was at least $15.. and that was for the cheap ones. This was my first time flying Avianca and will be my last. At least AMERICAN AIRLINES gives flight vouchers even if they are only 2 hrs delayed. A $12 voucher is a JOKE.. and there were 3 of us in my family. And they acted as if they were giving you a free flight.

Really comfy headrests and blankets. Easiest plane I've slept on by far.

Headset wasn't working so I could watch tv or listen to music.

Opção de impressão do bilhete e tag para mala fizeram com que meu despacho de bagagem fosse rápido.

O avião era bem velho, a poltrona horrível e dura. O entretenimento arcaico. Não assisti nenhum filme. A tripulação ignora que não falamos a língua deles e nos responde tudo em italiano. O voo ainda atrasou 1 hora. Péssima experiência! Não voarei mais com a Alitalia e não recomendarei.

Aeronave relativamente nova e limpa. Chegou no tempo esperado.

Como sempre, a tripulacão da Alitália não é das mais simpáticas.

I didn't

The flight was only supposed to take two hours but instead they sat around for another hour and a half or so and then there was so little leg room that my knees even if I was all the way against the back wall showed into the seat in front of me so bad that I had to stick them out in the aisle and said crooked and then my seat would not latch

Flights were on time, staff was courteous.

leg space was inadequate, air conditioning was not adjustable, choice of indian movies was not very good.

Very cold but otherwise wonderful! Friendly, calm crew. Well done.

i love wverything

Excellent customer service

Not much leg room in economy

Liked the crew, the food, blanket and pillow.

Frankfurt airport wheelchair service needs to be better administrated.

Everyone are friends

Everyone are friendly thank you

Comfort

Was a short flight , so really I don't have any negative impression

The flight was not comfortable at all

Friendly flight attendants

Terrible food. Cramped, uncomfortable seats. No in-flight entertainment, app did not work.

flight was overbooked, couldn't get on flight

Bags caught an earlier flight so the one usual complaint about delay in getting bags was actually positive. They got there before me.

Easy, on-time and courteous

Flight was fine. The attendants on board were friendly and efficient. The food was nice though there wasn't much variety in drinks.

It was awful getting boarding passes and paying for check in luggage in Venice. I assumed we couldn't check in early online much like the earlier Lufthansa flight. Then when we got to the airport there were long lines to check in and no machines to self check in. When we finally got to the front of the line the woman said we had to pay for our checked baggage elsewhere and then come back for the boarding passes. Unheard of elsewhere. The people in the office where you pay for checked baggage took their time and chatted and had no sense of urgency. The first woman we spoke to apparently filled out the form incorrectly. We had to rush to get to the plane and we barely made it through long security lines. We almost missed the plane due to the lack of early information and check in, the cumbersome payment process, etc. It was the worst check in process ever.

Got bumped to business class.

What's not to like about that?

I thought Swiss did a nice job. The people were kind and the service was excellent. The meals were great. I never wanted for anything. The entertainment was also very nice.

Clean and good size sears

Slow boarding, crew tires and it showed, pretzels no nuts,

The flight attendants were great! Super friendly and helpful with everything!

I'd love slightly larger snack portions.

in economy class

very hard seats with not enough legroom.

The staff was very helpful and kind.

The wifi did not work, my seatbelt was literally broken/unattached, they had no coffee. This may seem minor to some but when you are at the airport at 4 a.m with a child you don't expect all yhese things to happen.

Indian vegetarian rice uncooked vegetables cold inedible when asked about different food no protein no vegetables Please have better food more options for vegetarian

The departure was delated more than 30 minutes and the arrival disembarking was to slow.

I found this flight to be very efficient and the crew very professional and friendly. After a previous 15 hour flight I was very tired and this flight was a welcome ending to my journey.

Comfortable seats, good price

No own TV, plane visibly old

Quick boarding, friendly crew

No personal entertainment units.

Nada

Havia escolhido o assento na compra e no check in e ao despachar a mala ja com o check in feito, fui trocado para a ultima poltrona do avião sem ser avisado, passando constrangimento ao sentar no lugar que havia escolhido. Pessimo atendimento no balcão e sacanagem da funcionária, amadorismo e falta de transparência. O serviço de bordo também foi pessimo sendo servido ja com o avião quase descendo.

Good airplane, friendly crew, and wuick boarding. Managed to make a very short connection between flights

reclines very little, and food options are limited

Nothing, missed our flights. The service was horrible and they were talking badly about us in Spanish, knowing we were English speaking. They didn't realize we knew Spanish.

Horrible customer service.

Good airplane, friendly crew, and wuick boarding. Managed to make a very short connection between flights

reclines very little, and food options are limited

Nothing, missed our flights. The service was horrible and they were talking badly about us in Spanish, knowing we were English speaking. They didn't realize we knew Spanish.

Horrible customer service.

Quick boarding, friendly crew, good airplane, and flight on time, which allowed us to make a very short connection ( less than an hour between flights).

Seats recline very little, food options limited, and flavour of food was not very good.

Muy puntual, excelente servicio a bordo

Flight attendants were great!

Good airplane, friendly crew, and wuick boarding. Managed to make a very short connection between flights

reclines very little, and food options are limited

Nothing, missed our flights. The service was horrible and they were talking badly about us in Spanish, knowing we were English speaking. They didn't realize we knew Spanish.

Horrible customer service.

Quick boarding, friendly crew

No personal entertainment units.

Muy puntual, excelente servicio a bordo

The service was excelente; on time.

Refreshments were very good.

Quick boarding, friendly crew

No personal entertainment units.

Good food, good service, everything on time.

Food are discasting

Very cold but otherwise wonderful! Friendly, calm crew. Well done.

The flight was very short, and comfortable. I fell asleep 5minutes into the air and woke up 15minutes before landing; shortest flight I've taken yet.

Excellent customer service

Not much leg room in economy

The flight was very short, and comfortable. I fell asleep 5minutes into the air and woke up 15minutes before landing; shortest flight I've taken yet.

i love wverything

Flights were on time, staff was courteous.

leg space was inadequate, air conditioning was not adjustable, choice of indian movies was not very good.

Refreshments were very good.

Nothing, missed our flights. The service was horrible and they were talking badly about us in Spanish, knowing we were English speaking. They didn't realize we knew Spanish.

Horrible customer service.

After a 5 hr delayed in which the boarding and flying time get passing by without anyone acknowledging the constant delays, we had a safe and uneventful flight.

No notification that there was a delayed until you checked at the counter. Rude attendants that would disregard questions regarding the delays and then offered $12 voucher for lunch as if they were doing us a favor. Our flight was delayed from 4pm until originally 7pm.. Then when 7pm came and went we had to continually ask at the counter, because no information was provided.. Kept being told just a few minutes until boarding and then when it was almost time to board, we couldn't because the flying crew was delayed going through security. SERIOUSLY.. wouldn't you think that after all the delays, the crew would have already been ready to board as soon as possible. For most of the passengers our delayed caused us to be at the airport for at least 8 hrs. Since they ask to check in at least 3 hrs. prior to departing... You tell me if $12 voucher is enough to hold off for 8 hrs. When a soft drink and a sandwich was at least $15.. and that was for the cheap ones. This was my first time flying Avianca and will be my last. At least AMERICAN AIRLINES gives flight vouchers even if they are only 2 hrs delayed. A $12 voucher is a JOKE.. and there were 3 of us in my family. And they acted as if they were giving you a free flight.

The service was excelente; on time.

Good airplane, friendly crew, and wuick boarding. Managed to make a very short connection between flights

reclines very little, and food options are limited

Refreshments were very good.

Quick boarding, friendly crew

No personal entertainment units.

The service was excelente; on time.

The service was excelente; on time.

Quick boarding, friendly crew, good airplane, and flight on time, which allowed us to make a very short connection ( less than an hour between flights).

Seats recline very little, food options limited, and flavour of food was not very good.

Nothing, missed our flights. The service was horrible and they were talking badly about us in Spanish, knowing we were English speaking. They didn't realize we knew Spanish.

Horrible customer service.

Flight attendants were great!

Food are discasting

Excellent customer service

Not much leg room in economy

Flights were on time, staff was courteous.

Food was not tasty, leg space was inadequate, air conditioning was not adjustable,

Very good experience, will travel with you again.

Quick boarding, friendly crew, good airplane, and flight on time, which allowed us to make a very short connection ( less than an hour between flights).

Seats recline very little, food options limited, and flavour of food was not very good.

Nada

Havia escolhido o assento na compra e no check in e ao despachar a mala ja com o check in feito, fui trocado para a ultima poltrona do avião sem ser avisado, passando constrangimento ao sentar no lugar que havia escolhido. Pessimo atendimento no balcão e sacanagem da funcionária, amadorismo e falta de transparência. O serviço de bordo também foi pessimo sendo servido ja com o avião quase descendo.

Muy puntual, excelente servicio a bordo

On time flight and smooth takeoff and landing.

Food was ok.

Very good experience, will travel with you again.

No wait, easy to check in & get luggage

Nothing

Very cold but otherwise wonderful! Friendly, calm crew. Well done.

i love wverything