Encontre passagens aéreas baratas da Europa para Brasília

Prós: "N/A"
Contras: "N/A"

Prós: "they change the gate last min"
Contras: "Should advise the passagers better"

Contras: ".."

Contras: "Food!"

Contras: "Refreshments were minimal."

Prós: "extremely attentive crew. courtesy necessaire pack. very clean plane."

Prós: "extremely gracious crew. very clean plane. courtesy necessaire pack."
Contras: "more recent movies options"

Contras: "The food"

Prós: "Seat not confortable vry tide"

Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."

Prós: "Great experience overall"
Contras: "No complaints"

Prós: "Azul is always amazing in terms of service!"
Contras: "The price!"

Prós: "The crew as fine!"
Contras: "The gate at the airport changed"

Contras: "Food !!!!"

Prós: "N/A"
Contras: "N/A"

Prós: "Food"

Prós: "Polite and friendly crew. Comfortable seats, new plane."
Contras: "Definitely the food could be better. It was tasteless."

Prós: "super punctual"

Prós: "Nothing in special."
Contras: "Boarding: Stay in the line for “several zones” and then put everybody on the same bus is ridiculous. Food is more or less OK, but all the movies can be seen in TV (HBO, Telecine, etc.)"

Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"

Contras: "The flight was originally scheduled to depart at 0915 hours but the departure time was changed to 0635 hours without notification. Fortunately I checked my baggage the night before and discovered the change. Not a good deal."

Prós: "Crew was amazing"
Contras: "Better food"

Prós: "Nothing"
Contras: "Tv Service working Priority bording in bus but last to Get into the plane"

Prós: "We arrived safely."
Contras: "Flight left over an hour late, we were told we would leave just a half hour late then the time just passed without further announcements of delays. Cramped A320 aircraft. Just water and soft drinks for a 3.5 hour flight."

Prós: "Bus service from Terminal 1 to Terminal 2 was clearly marked and frequent. The flight crew members were all helpful and friendly and I enjoyed the drink (especially suco de maracuja) and snack offerings. As I spoke only limited Portuguese, I greatly appreciated the attempts made by the ground staff and flight crew to communicate with me, both in English and via hand gestures. I am certain that no domestic airline would be so helpful to non-English speakers in the USA!"
Contras: "I realize Azul cannot help being stuck in Terminal 2, but it's not the most comfortable place to wait for a flight. Also, after I walked through the gate, several boarding flights merged confusingly in a single passageway with exits to multiple planes and many people got lost and ended up (temporarily!) on the wrong airplane, despite heroic attempts by the ground crew to direct passenger traffic. There must be a better method than having everyone follow colored lines to the planes - it wasn't working!"

Prós: "Uau!! Azul! Amazing!! Every single staff I met treated with so much professionalism!! Thank you! First time flying with Azul!! I had heard raving reviews fr9m my parents and now I know why!"

Contras: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"

Prós: "The flight was supposed to last 1 hour, but we ended up landing nearly 30 minutes later. My entertainment system didn’t work at all. No channels were available."

Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"

Contras: "Food could be healthier"

Prós: "Nothing at all"
Contras: "The flight was canceled without inform. We had to take a 5:30 bis trip to Teresina in order to go to VCP and then to BSB. Bizarre.."

Prós: "Business accommodations were great and the staff was fantastic"

Prós: "Everything was excellent"

Contras: "O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado."

Prós: "Overall excellent trip"
Contras: "No complaints"

Contras: "Flight was delayed almost one hour, the cabin was too hot."

Contras: "The food is extremely unhealthy."

Prós: "Comida"
Contras: "As cadeiras poderiam inclinar mais para trás. Esconderam minha mala dizendo que não pode colocar na esteira pois estraga a mesma. Deviam te avisado antes... quase perdi meu vôo de conexao"

Prós: "Easy flight!"

Prós: "Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work."
Contras: "United baggage app does not work Personnel did not know baggage rules at Chck in."

Contras: "The temperature at the cabin was to hot during the whole flight."

Prós: "Attentive service, new equipment. Very similar to flying JetBlue in its early years in the US."
Contras: "Azul app only available in Portuguese. Online check-in was difficult-- upgrades, seat selection, or any change that requires a fee not possible online for domestic or international flights if you are not a Brazilian citizen"

Prós: "space for legs."

Prós: "Friendly crew"
Contras: "Despite buying a seat with extra room, it's really complicated for you to open your laptop and get some work done during a 10h flight. Also, during boarding, one of the employees removed me from my seat "because I didn't pay extra", although I was showing her the purchase receipt, she insisted that that was not my seat."

Prós: "All on time"

Prós: "Perfeito tambem e o que me surpreendeu foi a simpatia da equipe Azul"

Prós: "Seats are fairly comfortable compared to the international flight."
Contras: "No complaints."

Prós: "Very nice crew."
Contras: "The seats are extremely uncomfortable."

Contras: "Food options could be a bit healthier"

Prós: "It was ok."
Contras: "N/A."

Contras: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Prós: "The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty."
Contras: "Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches."

Prós: "Crew was amazing. Good food. Comfortable seats"
Contras: "Music options along with the movies"

Prós: "Muy confortable, la amabilidad de los tripulantes"
Contras: "Nothing"

Prós: "fresh baked bread!"
Contras: "fight was delayed almost 4 hours. we were stuck on the plane for over 2 hours before liftoff while technical difficulties were worked out. no compensation offered."

Prós: "Bombardier C Series. Most leg room and comfort of any plane"

Prós: "The food was great and the crew was very friendly."

Prós: "The seats were good for a short flight, which this was. No complaints."

Prós: "Crew was nice"
Contras: "No WiFi on a 12 hour flight, but we could all see the full signal WiFi for the crew, aptly named. LXCrew. Awful to see them using WiFi when we are unable."

Contras: "Temperature was very hot"

Prós: "Best food I've ever had on an airline! Great flight. Not too full."
Contras: "Arm rests didn't lift all the way up on the plane."

Contras: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Contras: "Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound."

Prós: "This was a very short flight. They gave you a great little snack and drink. Was a very smooth flight and the crew were very friendly and welcoming."
Contras: "Could not check in online because the system was down."

Prós: "Brand new plane and SUPER comfortable (even in coach!)."

Contras: "I missed my connection and got to Hong Kong a day late."

Prós: "Spacious seats"
Contras: "Bag check process"

Prós: "The service and THE FOOD WERE GOOD !"

Contras: "Our bags were lost in Zurich but the gentleman at the ticket counter was amazing! He even called before we left the airport saying that he had found our bag in Zurich"

Prós: "Great services and the staffs. Very comfortable flight and plane"
Contras: "N/A"

Prós: "Crew was polite"
Contras: "Outdated aircraft. Too little seat space. Mediocre food. Mediocre entertainment. No device chargers.terrible policy of requiring passangers to buy seat reservations--beyond annoying."

Prós: "Ricaro seats often broken and backs don’t stay in the upright position."
Contras: "Food is terrible. The hot pocket meal served at the end of the westbound flight is even more than terrible. The (single) Oreo cookie served for dessert on the eastbound flight is rather disappointing and truely less than one would expect or hope for from a Swiss airline!"

Contras: "carry-on baggage procedure not clear. deal with this issue upfront, not at end when cost is 3x more so Swiss can make more money this way."

Contras: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Prós: "Very Pleasant Staff!"

Contras: "2 hours delay from jfk miss flight from Zürich to krakow wait 7hours next flight get in krakow in11clock baggage missing I’m not happy"

Prós: "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich airport.kudos."

Contras: "I chose my seat online and when I got to the gate they changed my seat to the way back of the plane"

Prós: "Though our flight got delayed, we arrived almost on time."
Contras: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."

Prós: "Absolutely amazing transatlantic flight with Swiss as always"

Prós: "Small screens. Hard to use"

Prós: "Great"
Contras: "I didn't get my kosher food that I ordered"

Prós: "It was an amazing flight with an amazing service thank you United."

Prós: "Smooth flight"
Contras: "Ordered kosher and did not get it"

Prós: "Crew was great. Flight kept time. Safe trip. Thank you."
Contras: "The on board duty free did not have ample change, so I had to forfeit $3 in change.. On top of that they secrectly charged $10 extra on my card after my flight! I already got the ticket and paid extra luggage- what is the extra charge for?? The lady at extra luggage tried to overcharge me as well! Had to refer her to your website! I need this excess charges reversed. I demand an explanation!"

Prós: "The comfort of the aircraft was great, as well as the service of the flight crew. We're very thankful that the airline put us up in a hotel and gave us a voucher for food due to a layover in Zurich."
Contras: "The flight was an hour late, causing us to miss our connecting flight."

Prós: "The seat is designed beautifully. Staff and crew incredibly nice."
Contras: "Movie and TV choices were so limited. You really need to add more options. I found only 1 movie I liked."

Prós: "The price, the timing, friendly yet professional staff & crew"
Contras: "Seats are way too close together for comfort."

Prós: "The flight crew was super friendly and efficient. Lots of leg room and the croissant is a nice touch!"

Prós: "plane was huge and clean. hour flight, was shocked to have service. Bravo!"
Contras: "gate number on ticket was different from where plane left from. Almost missed my flight."

Contras: "Checking bags took longer than I would have liked."

Prós: "Very professional crew"
Contras: "Not enough food"

Prós: "Food, service, beverages, film selection."
Contras: "N/a"

Contras: "Ice cream snack."

Prós: "El espacio dentro de la cabina y la atención de la tripulación. Me informaron de la inmediatez de mi siguiente conexión"

Prós: "crew was attentive"
Contras: "having to take a bus from the terminal to board"

Prós: "There was no food"
Contras: "Cramped seating"

Prós: "Cabin Service was excellent."
Contras: "OMG the seats are so close together it's very uncomfortable in coach. If the person in front leans back forget it. Not enough room for average sized person. Forget about it if you're a big person."

Prós: "The staff were friendly and helpful, even more so as we traveled with two small kids. Very professional, high standards even for economy!"

Contras: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."

Prós: "Great"

Contras: "Best airline! More space between seats. Great service. Great meals and snacks and overall excellent experience! I've travel a lot and no other airline in North America comes close! Thanks!!"

Prós: "Nothing"
Contras: "Food quality, crew attitude, seats and entertainment ."

Prós: "The food was better than most other airlines"
Contras: "The boarding process is confusing. Checking the passports separately in the same area boarding lead to a lot of congestion and confusion. The boarding pass reading machines often didn't work. It looked like passengers in higher classes couldn't use the economy machines."

Prós: "Everything, I love Lufthansa"

Contras: "Seats are super tight and very uncomfortable for tall people."

Prós: "I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts."
Contras: "United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights."

Prós: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Contras: "Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"

Prós: "Crew was good"
Contras: "No entertainment at all, food was bad"

Prós: "Very friendly and accommodating"
Contras: "NA"

Prós: "Food was good but not enough."
Contras: "Entertainment system was not working."

Prós: "airplane comfortable"
Contras: "luggages were split and still lost can not find at the mean time"

Prós: "Good staff and food."
Contras: "Flight was late and boarding was unorganized. When the person sitting in front of me moved their chair it hit my head and moved all my stuff, this should not happen. We should not feel our area moved because the person moved their seat in front of us."

Contras: "the plane was late boarding and some on board had tight connections. crew were aware but didnt let us leave first.we barely made our connection as we had to go through security in Munich. stress could have been avoided by letting us deplane first."

Prós: "Airy plane. on time. Good service. Flight wasn't full"

Prós: "Can I say basically everyyyyyything. The meals were amazing with respect to taste and the timeliness of them. The crew was extremely courteous and kind"
Contras: "Just typically being on a plane not much can do about the space in economy"

Prós: "Food and boarding"
Contras: "Flight was 1h40 late. Upon arrival we parked at a gate, but had to be bused. And it was raining"

Prós: "They’re very polite persons"
Contras: "The way they treat people"

Prós: "I believe Lufthansa does more than the majority of other airlines for economy class passengers."
Contras: "There was nothing I didn't like."

Prós: "Good connection time and easy to get through security"
Contras: "Passports had to be checked and it delayed boarding. Everyone was frustrated"

Prós: "Every time I fly Lufthansa I am super pleased with the food. All other aspects fine too."

Prós: "Good plane and service"
Contras: "Ticket check in was unclear, apparently we had to verify our tickets at the gate but there was no sign or previous instruction from the check in counter. I waited through the boarding line only to be told to first verify my ticket. My bags were lost on the Madrid to frankfurt flight, the first part. Unacceptable, if the airline can not schedule flights at their own hub that guarantee swift transfer it us pathetic."

Prós: "Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food."
Contras: "Almost nothing"

Prós: "Stewardess enjoyed her work encouraged us to take better seats. A full hot meal."

Prós: "hot food and some complimentary alcoholic beverages"

Prós: "Every thing except food. Could be better"
Contras: "B"

Prós: "Luftahnsa is great. I can’t seem to get our system to recognize the two Condor is abysmal"

Contras: "Plane was delayed forcing me to run to my connecting flight"

Prós: "Punctuality"
Contras: "No entertainment"

Prós: "Efficient and pleasant service."

Prós: "Although the departure was a little bit bumpy, the snack was tasty!"

Prós: "there was food on the plane, which was quite o.k. and the crew was very friendly."
Contras: "Flight was delayed as it arrived too late. the boarding therefore, was a bit hectic, especially as Lufthansa does not make boarding according to zones or group numbers like most of the other major airlines."

Prós: "Extremely nice staff starting from check-in and till the end of flight, everything was perfectly on time"

Prós: "Flight made up for delayed departure so we could get off that flying relic earlier. Had enormous storage bins against outside seat in upper deck business section. Great choice of movies."
Contras: "Bizarre seat design and foot cubbyhole meant I could not find a single comfortable position for 8 hours and I am only 5'10". Awful screen technology in unusual swing out mounting lacked sharp focus except for text screens. Pitiful screen control software. Bizarre flight progress animations."

Prós: "the gate crew didn't care if there was chaos. no interaction with waiting passengers beyond those that queued up with direct questions. i'd liken the experience to herding cattle. customer service skills haven't been taught to these folks yet. if i were basing my lufthansa experience on this alone, i'd go out of my way to fly another airline next time. on the other hand, the people staffing the flight were extremely kind, professional, pleasant, personable. a much improved experience. so much so that i mentioned it to a few people once i got home. this crew has received more training on how to provide excellent service than the gate folks in frankfurt."
Contras: "gate crew's attitude. it feels as though they are disdainful of the traveller. customer service matters. manage the boarding process. be nice about it."

Prós: "Punctual, efficient, Lufthansa never fail to deliver."

Prós: "Very organized"

Prós: "Everything! The food was nice, I liked the entertainment too!"
Contras: "That my fellow passenger took some of my limited space due to being obese:("

Prós: "Flying from San Francisco to Madrid via Munich in economy class. All very good in general, in fact the best experience compared with other airlines I have used in the past for the same trip. Vegetarian meal was good, but only on the long leg. Munich to Madrid was not possible to choose the special meal, but that is not that important for me, so I eat what I could and that was good enough. The crew was super nice. The plane is huge, toilets are literally 'downstairs' and extra room to hang out. I will definitely choose Lufthansa again for my trips to Europe."
Contras: "If you want to reserve a seat in advance you need to pay for it, that's the only thing I didn't quite like because I found it after I bought the ticket. It was not mentioned clearly in advance, and it felt like an afterwards surprise, really? I paid for it anyways. For me it is worth it to make sure I get a window seat on the long leg flight."

Prós: "Crew, food and enterteintment were good"
Contras: "Boarding was to messy, sits were extremely tight, cabin was too warm and sits does not reclined enough to make a comfortable sleep time"

Prós: "Extra luggage at not extra charge. Good food... Love the crew"
Contras: "Messy boarding"

Prós: "Fast the boarding process all in time good food"
Contras: "All was alright"

Contras: "Very long lines while checking in"

Prós: "Please do it more easy for the costumers"
Contras: "The people who have baggage for check in can do it since the beginin the travel gol and back"

Prós: "Spent to much on the bus, bus was crowd. 2 hours delay. Without clear information of the reason."

Prós: "The plane was very comfortable, and I had plenty of space, because I was sitting near to the exit door. The service and the crew were just great. I love traveling with Lufthansa."
Contras: "n/a"

Prós: "Friendly staff and comfortable trip"

Prós: "The name of the company"
Contras: "I has a flight between mad to franfurt connection to Miami. And lufthansa never advise me that the first leg of my trip was cancelled."

Prós: "Everyone was very nice and I enjoyed the entertainment onboard."
Contras: "The food was average."

Contras: "Excelente atención y servicio"

Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"

Prós: "Super friendly crew and great seats."

Contras: "Muy mal el embarque y la entrega de maleta express pésimo servicio, al embarque me hicieron entrar como si estuviera abordando y luego me hicieron esperas como si estuviera afuera esperando el llamado de mi fila en zona de embarque"

Contras: "Atenção aos passageiros. Voo atrasado além de mala extraviada. Sem notícias desde o dia 28/01."

Prós: "New plane, nice crew, good entertainment, good food."
Contras: "The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience."

Contras: "Boarding was a bit disorganized in Guayaquil, and once we landed we sat on the tarmac of JFK for an hour before unloading outside and being bussed to another terminal."

Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Prós: "Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous"
Contras: "The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion"

Contras: "More diverse snacks/drinks."

Prós: "Good seat. Nice aircraft Helpful check in."

Prós: "nothing, it was awful"
Contras: "4 hour delay for no reason, no vouchers for food or anything."

Prós: "Excellent airplane"
Contras: "Food"

Prós: "Comfortable seats. Great crew"
Contras: "Food could be a little better and bathrooms bigger"

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Contras: "Snack . Don’t have 0 snack in the plane"

Contras: "Nice"

Prós: "Crew very nice chicks"
Contras: "Is like flying in the floor, very uncomfortable"

Prós: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Contras: "More vegetarian options in the menu."

Prós: "That it took me from A-B"
Contras: "My wife’s hand luggage was taken off her and put into the hold, against her wishes. When we arrived in São Paulo, the bag handle had been totally destroyed and the bag dented. During the flight we were only given water, the toilet had no paper or soap. Very poor"

Prós: "Left on time"
Contras: "Nothing"

Prós: "They're very professional I would recommend to everyone"
Contras: "Free soft drinks it was $10 brasilian money"

Prós: "Window seat & no one sat next to me"
Contras: "Customer service at baggage check in desk. Very very poor and slow"

Prós: "We made the flight in great time after our connecting flight was delayed."
Contras: "Our bags didn’t make our flight. We are very disappointed."

Prós: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Contras: "Apparently you need to be at the airport 2hrs before your flight leaves otherwise you cant print your ticket and have to wait in a 1-2hr line to have them tell you you have now missed your flight and charge you $30USD to change to another flight. When it only takes literally 3min to get through security and to the gates. not sure why they couldn't give us our tickets when we were then an hr early. Then they said we were at gate 5. We went and waited there. About 20min before departure we noticed the flight info had changed and wasnt ours. No announcement. Nothing. We had to run upstairs to our new gate and barely made that flight. Extremely dissatisfied with customer service and lack of communication. Basically a company looking to get money wherever they can at the expense of foreign travelers."

Prós: "It was on time"
Contras: "The boarding was too crowd"

Contras: "Nothing, they had been VERY unprofessional and incompetent, they lost the luggage and is been now two days of going around back and forth with phone calls to AA and Latham, needless to say this has been a great inconvenience for the passenger and I'm constipated because of it!"

Contras: "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."

Prós: "We got on the plane after flight from LAX was delayed by 8 hours"
Contras: "Being initially delayed and not knowing til we got to Lima if we were going to get to Montevideo that day."

Contras: "Lost my bags"

Prós: "Courteous, gracious service; efficient and comfortable flight. Thank you!"

Prós: "Flight was on time, we left early and arrived early! Flight attendants were very kind."

Prós: "Se retrasaron varios vuelos, aeropuerto abarrotado y sin espacio. No comentan nada a Los pasajeros, no ofrecen in vaso con agua, se retrasaron en la salida"

Prós: "comfortable, smooth flight"
Contras: "Delayed take off due to mixup between crew and passengers... a lot of seat changing before we got cleared for takeoff."

Prós: "The flight itself was great. No problems with with the actual process of boarding or landing. The flight was even ahead of schedule. The problem was with the transfer."
Contras: "Normally, international-domestic transfers are pretty difficult to coordinate. This particular one (Bogota>Miami, Miami>San Francisco) seemed particularly so. On top of being just enough time to wait for our bags, drop them off with the next airline, walk across the airport, enter security (which went exceedingly slowly), we had just enough time to get to the gate before boarding. This is why I gave a lower rating."

Prós: "The service"

Prós: "El personal abordo fantastico El sistema de entreteimiento muy bueno La comida buena"
Contras: "El espacio entre asientos....terrible, una verdadera lata de sardinas."

Contras: "Boarding was disorganized and confusing, no where to sit at gate."

Prós: "Smooth flight, on time"

Prós: "Flight was fine once it git underway, and food was good."
Contras: "Departure was delayed an hour and a half for mechanical reasons."

Prós: "airplane was new"
Contras: "i was not able to do online check in"

Contras: "They said , the are not responsable for my personal items, this is not acceptable"

Contras: "Staff not helpful, announcement's only in spanish despite many English speaking tourists."

Prós: "Nothing"
Contras: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Prós: "We left a pocketbook at our Apt that we did not realize until we arrived at the airport. We called LATAM Airlines to cancel our flight. Can we receive any refund? Thanks, Tom and Leigh King"

Prós: "Always professional and friendly!"
Contras: "Didn't have time to get any in air food or beverages due to rough air. Not their fault!"

Prós: "Cabin crew excellent!"
Contras: "A little miffed by having to deboard and reboard on the outbound leg because an air conditioning problem"

Prós: "Good flight"
Contras: "Weak Service"

Prós: "The big windows of the plane and the black tinted glasses are great, the service was great and the food very tasty. The seats are a bit narrower than the other planes but they are comfortable"
Contras: "The seats are a bit narrow"

Contras: "The cabin was to cold 🥶"

Contras: "Everything was late, the flight, the logage pick up, the aproching to the station which means 30 minutes inside the plane parked waiting for a spot to get off, and finally The Price."

Prós: "nothing"
Contras: "delayed almost 5 hours due to “air traffic,” flight had plenty of room and they did not offer any upgrades"

Contras: "The landing"

Prós: "Person checking tickets was good"
Contras: "Constant delays. Lots of waiting and zig zagginf around runway before taking off. Bags took forever to get out. It was a small plane and not full. No reason to wait 40 minutes for bags. Overall unenjoyable flight experience."

Prós: "It was changed from British Air to American Air, which would have been my last choice to fly with. Bad choice!!!!!"
Contras: "No American Airlines! I have trouble with them every time I have used them. Usually their plane breaks down or requires maintenance, which happened again this trip. It made use have to run from customs to the other end of the airport in 10 minutes to make the connection ."

Contras: "Plane was changed, lost all upgrades and assigned a random seat. One of the flight attendant had poor customer skills, was just rude overall."

Contras: "Bag check fee is steep for students."

Prós: "Not much probably just that they came by twice with the drink cart."
Contras: "Very limited room in seats compared to other airlines. First class passengers enjoyed full meals while everyone in coach got a cookie. One tv for every few rows felt like I was flying in 2000 still. This is why American is behind JetBlue and Delta. I will pay more nd y time just not to fly American."

Prós: "None"
Contras: "Too much delay"

Prós: "The Seats have a nice width and a nice forward-to-back pitch. They're also brand-new upholstery. Very nice"
Contras: "American Airlines concourse in Charlotte is awful. Standing room only, and under construction. No power outlets in the plane."

Prós: "Lots of food and wine/beer were provided at no additional cost and the first checked bag was free as is standard with British Airways. Basically I liked that American Airlines followed British Airways standards for the flight."
Contras: "There were no personal entertainment devices, just a central tv for everyone to watch, and there were no charging outlets. The plane was probably from a museum it was so old. After boarding we sat in the plane without moving to the runway for 30 minutes just making the 8 hour flight even longer. The gate at the Lisbon airport was overly small and restrictive with everyone crammed in and unable to leave after initially entering."

Prós: "I slept the entire way because our flight was delayed and This was a connection flight for me but had now slept all day!!"

Prós: "In flight entertainment was great"
Contras: "Flight was very oversold. I purchased an aisle seat and had to give it up to a family that needed to be together. Would be nice if the airlines didn't charge more to pick a seat so situations like this could be avoided."

Prós: "We were very well looked after by a group of male flight attendants. The plane was clean, calm, quiet and we had all we needed."

Contras: "I purchased a WiFi pass and the WiFi did not work. Since the airplane does not have individual TV’s on each seat, it makes it for a very long flight. I also did not like that the passengers had to take a bus to the airplane and we’re shoved like sardines in a can in 95 degree weather."

Prós: "Made it closer to home. Bulkhead seats space useful when traveling with infant."
Contras: "Flight Delays. Riding a bus to the plane is outdated. Older 767 airplane. Crew did not seem friendly."

Contras: "I'm a tall person and there wasn't an option to get a seat with any extra leg room. Additionally, the gate staff were not helpful or informative about the flight and rushed when it was time to board."

Prós: "Upon learning that our flight was delayed, the flight attendants brought out snacks and water right away."
Contras: "They started a movie, then restarted the same one an hour into it. After it ended, they played a second movie and cut it off half way to show other programming. Who would bother with a movie knowing only a part of it is being shown? That is disrespectful of our time. Boarding was a mess- everyone at once, most bags put below with luggage even though most overhead compartments were empty."

Prós: "Flight to Philadelphia wasgood"

Contras: "the tremendous pressure from the staff, at the American Airlines. Never before experience such a low and virtually feel like an inmate, Just because the person in doing so, was profiling and that is NO GOOD , also the airport is filthy and dirty , Nobody Cares...I will not come again as a tourist to that country.. American Airlines should train the staff to be more courteous and not to ask that many questions ..it feels like you where in Siberia.."

Contras: "7.5 hr flight from Lisbon to Philadelphia on a dingy old plane that looks like it hasn’t been retrofitted in close to 20 years, with no charging ports for electronics, which seems insane in this day and age, especially for such long flights. Had no in-seat entertainment systems either, and only offered news and sports on the American wi-fi service — not their usual lineup of movies and TV."

Contras: "The flight was delayed and then the airport in Philadelphia "wasn't aware" that we were coming to it took forever to get off the plane. I would have missed my next flight if they didn't wait for us. Also I couldn't check in online beforehand, which was frustrating. Also I waited in line at the British Airways desk to check in and it was a long line. When I finally got to the front I was told I had to check in at the American Airlines desk and I wish I had been told that earlier. One staff member was rude when I asked him to repeat the food options."

Prós: "The crew made up for almost of the terrible things about the flight."
Contras: "The outdated plane had no plug in capability. No Gogo or individual in flight entertainment. The food was most inedible, the vegetarian snack was a hard baguette with old sliced tomatoes and wilted lettuce. I couldn’t eat most of what was served because it was so terrible."

Prós: "Three beer and three wine selection made the flight go by quicker. Food was better than expected based on pasta or shepherd's pie options."
Contras: "Full flight with uncomfortable seats, no tv/movies at each seat. Our AA four-hour flight after this was much nicer, with in flight entertainment. What?! I haven't flown on an international flight without entertainment at each seat in 10 years... And I have flown to over 40 countries since then."

Prós: "Sat at the gate for a while before pushing off. An announcement would be nice. Crammed into tiny seats. Wi fi didn't work (broken yesterday and they didn't fix). Very limited entertainment options on an 8 hour flight."
Contras: "Reasonably on time. Quit trying to sell us credit cards. How about improving the flying experience?"

Contras: "Confusion when boarding. Uncomfortable seat. No entertainment on a international flight! What kind of person thinks that is a good idea? I thought I will be flying British Airway for the flight back home that is why I bought this whole flight ticket. If I had known it will be AA flying back, I would fun as far away as possible."

Contras: "No airline has trans Atlantic flights without personal entertainment anymore. I expect it and am super disappointed when I don’t get my movies."

Contras: "Crew was incredibly unfriendly."

Contras: "Snacks were okay, nothing to shout about. Streaming movies is still of a mystery to me, not an intuitive experience in any sense of the word. the sites AA provides to answer one's questions don't give any real guidance on 'how', just state what, kept pointing me to the app which doesn't have any menu item to view movies. took me well over ten minutes to find any helpful information."

Contras: "Our seats were overbooked , causing us to almost miss our international connection. The staff were somewhat rude, but did try to solicit volunteers to give up seats and eventually the 4 passengers in my party did fly. But it was a very stressful 1hour until the issue was settled!"

Prós: "The flight was very smooth and the food was good as well. However i was disappointed that’s I paid $90 for a 23kg bag just because I didn’t add it prior arrival."

Prós: "Good service, great entertainment."
Contras: "Small seats, older aircraft."

Prós: "The crew was nice."
Contras: "I went to British airways to check in and the sent me to American. It was the worst aircraft I've seen for an intl flight."

Contras: "Very disorganized. Why was I put on this terrible American Airlines plane? My headphone outlet was broken, the plane was very uncomfortable, the boarding was disorganized. I thought I paid for a British Airways flight?"

Contras: "Zero in flight entertainment"

Prós: "Regular updates on delay timing"
Contras: "Landing in PHL so late we were lucky to make our connection"

Prós: "Great service. The staff was great."

Contras: "Seats were very uncomfortable, crew impolite, the leck of self seat arrangement turned into a problem once people bordered, almost everybody was trying to change their seats... I was asked by a crew member if I would mind changing seats (the one i’ve paid to be on) so a family could stay together. If free seats assignment were available at the moment of purchase, people could solve their own problems then..."

Prós: "The food was great and the service was good."
Contras: "The touch screen on the monitor SUCKED."

Prós: "Excellent service. Crew was friendly and helpful. Food was great."
Contras: "Just didn't like the movies offered, but how do you please everyone? :-)"

Contras: "Pretty astonishing that a 8 hour flight would be on a 757 outdated plane with no entertainment and standard economy seats. The plane still had ashtrays and no internet connectivity. For over $1000/ticket I was extremely disappointed with the quality. Extremely cramped and uncomfortable. Will not be flying with American Airlines again and I suggest you do the same."

Prós: "Crew was fine and meal service was decent"
Contras: "Stood on the jetway for 30 minutes due to some issue with boarding. Aircraft was tiny, not enough bathrooms for such a long flight. Dirty bathrooms and long lines."

Contras: "Flight was cancelled"

Prós: "Flight arrived early"
Contras: "Flight attendants were short and condescending to multiple passengers and made everyone throw away bottled water and food given on the plane threatening that it would prompt search by the agriculture department during customs. Additionally, skipped rows for food service and trash pick up."

Contras: "I was scheduled to leave Lisbon at 11:45 am however at 6am I received a call to say my flight was cancelled and I was booked on the British Airways flight the next day at 7:30 am. This after AA had turned my flight on the way out around on the way from Austin to Paris and we had to spend the night in Chicago."

Prós: "AA customer service was great because we had missed our connection from Rome to Chicago. They got me and my daughters on the next available flight back to LAX with preferred seating that we had already paid for. They proactively checked my carry-on and the flight had all the individual entertainment amenities we were hoping for. The crew was friendly and attentive."
Contras: "There was nothing about this flight I didn't love."

Prós: "Crew and promptness"
Contras: "No entertainment for each seat. No cellphone charger."

Prós: "Crew was service oriented and friendly and food was good"
Contras: "Uncomfortable seating; ran out of water on an 8 hour flight, and no individualized entertainment"

Prós: "Nice people good plane ride -- no problems."