Pesquise passagens baratas para Lonavala

Prós: "Boarding was great as well as comfort and crew. the flight was ok"
Contras: "however there was no internet and bad entertainment. You couldnt really navigate on Oryx One and it was hard to select the autoplay or map. There was no remote unlike the B787 between MAN and DOH. Pre-download things on laptops, tablets, phones or whatever ifyou are not going to sleep on the flight. It also took 3 hours because of UAE and Qatar :("

Contras: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."

Prós: "all nice"
Contras: "nothing but avoid bread"

Contras: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."

Prós: "Entertainment"
Contras: "Too crowded in in flight"

Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."

Contras: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."

Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"

Contras: "Everything !!!"

Prós: "The Crew The food"
Contras: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."

Prós: "Small airport"
Contras: "Transfer is inconvenient."

Contras: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Prós: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Prós: "Great service. Great food. Great entertainment."
Contras: "Space is somewhat small for a short flight and totally unbearable if you go Sao Paulo-Doha."

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Contras: "Food"

Prós: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Contras: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."

Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"

Contras: "Probably the best flight crew I ever had the pleasure of being with."

Contras: "Flight was advertised on kayak as having wifi and electrical outlets for devices and did not have either."

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "The plane number one is very good but the onther one to cairo is good not like the first"

Contras: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."

Prós: "Wonderful staff, service, food and comfort."

Prós: "no time now"
Contras: "no time now"

Prós: "Meeting me at the gate of the previous flight Driving me to the next gate all in a very hospitable atmosphere. Free sleeping pajamas Full food menu around the clock bed making service attention to detalis friendly air crew."
Contras: "Wifi is for a limited time and hard to figure out. toliettes get too busy during at peak times."

Contras: "A little crowded but still great service."

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "Qatar Airways Is Fantastic Service"
Contras: "Service and Food Selection"

Prós: "Entertainment"
Contras: "Food"

Prós: "Nada"
Contras: "Desmarcaram o voo na hora e nos deixaram atirados no aeroporto por 12h em filas intermináveis, sem ninguém para explicar nada, sem comer nada, sem nenhuma consideração com ninguém! A pior viagem da minha vida! Qatar Airways é um lixo!"

Prós: "Good staff and service"
Contras: "Require more leg room"

Prós: "Crew courtesy."

Contras: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."

Prós: "Absolutely nothing!!!!!"
Contras: "Again, our flight was cancelled without notification!!!!!"

Prós: "Good"
Contras: "Nothing"

Prós: "On Time good service"
Contras: "Serving alcohol on board"

Prós: "Food and drink options. Courteous."
Contras: "Smells from others"

Contras: "The seats are a little cramped for economy. The headphones are not good, they are either too loud or can't hear enough."

Prós: "I like it."
Contras: "No problem"

Contras: "My parents came from India to U.S. They had wheelchair, but they didn't get it and they have knee problem they don't know English too. So I had very bad experience with Qatar."

Prós: "The food and a good response from the air hostess"

Prós: "Good quantity and variety of shows on in-flight entertainment system which is important on 12+ hour flights."
Contras: "Food quality has gone down. Most flight attendants we encountered had poor attitudes - felt like they were doing us a favor when serving us."

Contras: "Avião antigo e desconfortável. Sistema de entretenimento péssimo e desatualizado."

Prós: "Aeronave nova e moderna."

Contras: "They didn't let me pray for couple of minutes in the flight. Other non-muslim airlines let us pray in the back. Will not choose this airline of they don't change their policy"

Prós: "Atendimento a bordo, a atenção, educação, discrição e a gentileza dos comissários de voo. As refeições estavam espetaculares, conforto a bordo excepcional."
Contras: "O embarque em São Paulo foi totalmente sem informação, mudaram o portão de embarque e não avisaram no sistema de som."

Contras: "The flight was delayed due to technical issues. The passenger was kept in the plane for 3 hours and no water supply was distributed to the passengers until the crew was approached. We were asked to change plane after 3 hours and we had to go through the transit scan once more with limited time to spare. Upon reaching the new gate, all passengers were tired from the waiting and rushing. Snack box was distributed but it wasn't sufficient for everyone. There are passengers who had to wait till food was served on board which is another 2hours later. In this changed aircraft, the annoucement system went haywire. We were waiting to depart the airport but it recited the crew is ready to decent. It went on a couple of times. The situation could have been handled in a much effective manner."

Prós: "Excelente!"

Prós: "Food, staff, flight"
Contras: "Cabin luggage limit, too long layover"

Contras: "Had "summon the crew" light on for 40 minutes, no one showed up"

Prós: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Contras: "Everything was good"

Prós: "Good aircraft. A 380"
Contras: "People carried a lot of hand luggage and the overhead bins were crammed"

Prós: "Good selection of food"
Contras: "Having to listen to everything in both English and Arabic"

Prós: "Embarque pelo Lounge é muito rápido"

Prós: "Punctual on Time. Clean Cabin. Nice Crew"
Contras: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."

Prós: "Flights on time /comfy seats and crew"
Contras: "One particular airhostess was little rude ..too much wait time in Dubai"

Prós: "We got upgraded to business class--best experience of my life!!!"
Contras: "No one single thing was wrong"

Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."

Prós: "Airbus was comfortable. Entertainment was really great."
Contras: "I wish there was more legroom."

Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"

Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."

Prós: "Every thing was good"

Prós: "Very clean. New fixtures nice screen"

Prós: "Da comida e do entretenimento. Apreciei o cardápio e a quantidade de comida oferecida. O entretenimento também agrada bastante."
Contras: "O salão de embarque não oferecia espaço suficiente para todos os passageiros. Não havia uma organização para acomodar a enorme quantidade de passageiros. Poucos banheiros. Tripulação sobrecarregada de serviços."

Prós: "A comida oferecida é muito boa e saborosa. Porém, pela quantidade de passageiros, há uma dificuldade em servir a todos. O entretenimento é bem diversificado."
Contras: "Faltam banheiros na classe econômica. A grande quantidade de passageiros sempre precisa aguardar em filas para conseguir usar o banheiro."

Contras: "No food for vegetarian"

Prós: "Leg Room"

Contras: "Firstly the check in for boarding pass took forever since there was only one counter that charged for extra luggage. I had to line up 3 times to get a boarding pass and almost missed my flight even though I came 2 hrs earlier. Secondly emirates does not give you Hotel even if your layover is for 14 hrs. Since my airline for final destination is another airline they said I don't qualify for it. It's a nightmare. I have travelled all other airline but by far emirates is the worst airline I travel. Terrible experience and I will never fly Emirates."

Prós: "Comfortable seat"
Contras: "I was inzble to select vegetarian meal on ypur website"

Contras: "Overall handling of delay and missed connection flight was disappointing. The meal voucher that was given was of no use. Absolutely disappointed with the overall handling of the situation that day."

Prós: "Felt at home"

Prós: "Boarding"
Contras: "Late take off"

Contras: "Sat next to a man who smelled terribly like alcohol. He then ordered and was served a small bottle of wine... I'm not sure he should have been allowed to board or served more alcohol. He was not causing any disturbance, mostly slept, but smelled awful I had to turn my head the other way and would have liked to move seats."

Contras: "I did not get the seats I selected when booking"

Prós: "Console"
Contras: "Late take off"

Prós: "I felt unwell towards the end of the flight. The cabin crew could not have been nicer. Although they were busy they all found time to come and check on me, including the purser. Water and other drinks were given out regularly. They even provided afternoon tea with scones and cream!"
Contras: "Nothing"

Prós: "The food was delicious, and I received the special meal I had requested with no problem. Again, great selection of TV shows and movies."
Contras: "The crew seemed a bit put off, just not very friendly. Maybe something had happened that put them all in a bad mood I'm not sure. Despite this they did help people without complaint, but you could tell they didn't want to be there. Again on this flight the TVs were an old model that was difficult to use, you had to push really hard and finagle your finger to get it to read what you were pressing."

Contras: "The flight was canceled and the staff had no idea how to rebook."

Contras: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."

Prós: "I like Big TV"
Contras: "After shown the back door of the plane, 7 others were stuck in a lift for an hour, it was too hot. help didn't come soon enough. Ignored by airport staff and cabin crew"

Prós: "Very few passengers on the plane allowing to use more space than normal"
Contras: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"

Prós: "Nothing !"
Contras: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."

Prós: "The service, entertainment and food were all excellent."

Prós: "Food , entertainment"
Contras: "Seats very compact"

Prós: "good."

Prós: "Y"

Prós: "Great enterteiment, spacious seats and great service"

Prós: "The crew was top notch. Very attentive, courteous, and super helpful."
Contras: "Congested feeling and subpar entertainment."

Prós: "Good food.. Entertainment Catalogue"

Prós: "Good food, nice selection of movies"
Contras: "The flight overall was a little chaotic, boarding/deboarding was not systematic and many passengers moved others belongings to squeeze in their bags."

Contras: "1. It would be helpful to have headphone jacks that can accept the commonly used single-prong headphones. That way, passengers can use their own headphones instead of wasting Emirates headphones. 2. Cabin was very chilly for most of the flight."

Prós: "Faltou a opção de frango a partir da fileira 24!!! Absurdo! Falta de planejamento. No embarque a saída da escada e entrada na aeronave havia um degrau impossível de subir, necessitei ajuda da aeromoça e mesmo assim foi muito difícil! Absurdo!!!"

Prós: "Os comissários de bordo eram muito prestativos, atenciosos e muitos eram brasileiros o que facilitava na comunicação. Poderia ter mais opções de entretenimento em português."

Prós: "Could not see the screen clearly and was very hard to navigate. Rest all good"

Contras: "My seat could not recline, it was broke, but the flight attendant arrange another seat ....."

Prós: "Good food overall good"
Contras: "Seat in the aisle has no foot room"

Prós: "I was fortunate enough to get an emergency exit seat."
Contras: "The emergency exit seat was near the galley so they made a huge racket all night and I couldn't get any rest. Additionally, the service in our section of the plane was truly inferior. It took a long time to serve the meals and even longer to remove the plates. I'm also assuming they skipped us on some of the meals and drinks. Wasn't great."

Prós: "Flight crew were great"
Contras: "In flight entertainment was Byzantine"

Prós: "Flight was exactly on time as described. Crew was friendly"

Prós: "The crew did all they can \The Swiss Airlines lounge was superb"
Contras: "The seats are not comfortable The crew insisted I can't bring on a 22" Carry-on"

Prós: "Food is excellent... nice variety plus dessert. Everything was hot & delicious & used metal utensils which was much nicer than plastic."

Prós: "I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!"

Prós: "Service"
Contras: "All was great"

Prós: "Kind crew and a short flight"
Contras: "Snack choices too limited, but it was great that they even had them."

Prós: "Swift ride - no frills- the chocolate square was delicious."
Contras: "Getting off directly onto the tarmac with no gate access- glad it wasn't raining!"

Contras: "Everything was great!"

Prós: "The woman who checked in my baggage was very helpful and patient. I had to re-arrange some weight and she assisted me in maximizing weight and minimizing cost. The flight attendants we very kind in trying to assist me in finding appropriate food. The flight was very comfortable and the flight attendants were wonderful all-around."
Contras: "Boarding of the flight was delayed which impacted our arrival time in Zurich. I had a connecting flight- but so did at least 10 other Swiss flights at that time. The queues for customs were incredibly long and the only reason I made my flight was because I ran through the airport. I also had a challenging time with food. I am celiac and often cannot eat the standard fare on planes. I called in advance of my flight to notify someone of my allergy - and they told me the only way I could ensure such a meal was by purchasing a meal that cost $30. I was not willing to pay such a hefty surcharge for food because I had already payed a bit extra than budgeted because my partner had recommended the excellent service of Swiss. I have traveled on several airlines for intercontinental flights between Boston and Europe - and have always had my allergy accommodated at no extra cost. Once on the flight - I was offered an orange and banana for dinner and a small yoghurt for breakfast. I will be flying Swiss again in December and I sincerely hope they will be better equipped to provide for my dietary requirements."

Prós: "Smooth flight"
Contras: "Crew just ok."

Prós: "It's swiss. everything works. always."
Contras: "i didn't like leaving switzerland. but stockholm isn't so bad. gate agent can be a bit more careful when letting pre-boards on - too many people flying to scandinavia do not seem to respect boarding priority."

Prós: "We actually did not fly with Swiss Airlines to Thessaloniki. Our flight was re-booked on another flight the following day with Aegean."

Prós: "The food was really great! And the crew was very friendly."
Contras: "Many delays that seemed unnecessary. We waited for a while for late passengers to board, which seemed strange, given that last time when Swiss made me miss my transfer, the next plane left without me when delaying takeoff would not have been necessary at all. After the passengers arrived, we were delayed again because of weather. And once we arrived at Newark, we had to wait for over half an hour to get to the gate for some mysterious reason."

Prós: "Comfortable....customer-service oriented staff. Enjoyable food, and entertainment."

Prós: "flight was on time"
Contras: "insufficient AC during boarding endlessly screaming baby"

Contras: "O voo atrasou mais de uma hora, sem nenhuma justificativa"

Prós: "Crew members are very professional and services are good."
Contras: "Very few selections of movies Seat are congested"

Contras: "Customer services fly attendece great services"

Prós: "Professional polite crew."
Contras: "Seats too SMALL Food not eatable"

Prós: "Everything was great :) food is good, crew is perfect"

Prós: "Food wag good, plane comfortable"
Contras: "Transfer at Zurich"

Prós: "Punctuality, efficiency and courteous and prompt service. Zurich is a wonderful airport to connect through."
Contras: "Only that WiFi is too expensive!!"

Prós: "Nice staff"
Contras: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."

Prós: "The crew was very proactive and kind."
Contras: "The delay of almost 40 minutes was extremely uncofortable, once I had a connection to Brazil"

Prós: "It takes two minutes to get to a live operator when you call. Simply amazing."
Contras: "The flight from Nairobi to Zurich starts in Nairobi, flies an hour south to Dar es Salaam, you then sit on the tarmac for an hour, then you fly north for an hour until you get back to the starting point. I would think they would save money if they flew an empty plane down to Dar es Salaam, picked up those passengers and then flew back to Nairobi. No way should an 8.5 hour flight take over 11.5 hours. Plus my screen didn't work for one of the flights, nearly 12 hours without entertainment was BS. No real variety in their meals either. The first leg had a main meal of beef and potatoes as the meat option, same option for the second leg."

Contras: "A gap between flights for 20 hours"

Contras: "Better seats"

Contras: "I had a lot damaged luggage!"

Contras: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

Contras: "The seat was horrible and had no cushioning. Left . Worn out and non manintained seating systems . Had body pain"

Prós: "La mejor compañia con la que he efectuado este trayecto en económica! Muy recomendable."

Contras: "The handle of the pull-stick that slides into the suitcase was broken off with the pull-stick sticking out of the TUMI suitcase. Used a pen point to release it and get it back into the suitcase. No handle so it was impossible to drag the suitcase. The ground personnel representing Swiss Air at the Boston Baggage carousel was a novice, had never filled out a baggage claim form before. Told me they would phone me. I am a bit skeptical about this claim. Not sure if it was Swiss Air of the local ground personnel who damaged the suitcase."

Prós: "Zurich airport"
Contras: "Not enough food. We had over 2 hours delay in the plane while in JFK and I got served only basic crackers and water. You should start whatever the customer wants when such a long delay in the plane. Lastly, the weight limit for ist connection flights was small plane and the lady who checked my hand baggage approached me not nicely."

Prós: "I loved the food, the crew, and the entertainment."
Contras: "Nothing"

Prós: "Excellent flight staff and better than average airplane food."
Contras: "If one is over child height and the uncaring person in front of you slams their seat into full recline, one will be miserable on steroids. Swiss Air will not correct the small free space capacity (both pitch and width) most assuredly. Thus, I now fully appreciate why fellow travelers embrace airplane knee protectors. "Don't leave home without them," especially on Swiss Air (emphasis added) !"

Contras: "Boarding was awful. It was not claear where the line is for the business class and for the econom class."

Prós: "Crew great"
Contras: "Impossible to work on laptop with front seat in recline"

Prós: "Service and staff were outstanding and would love to use them again!"
Contras: "All was great!"

Prós: "The flight attendants were helpful and friendly, always professional"
Contras: "Smaller, older plane"

Contras: "They will not give you seat confirmation unless you pay , very annoying"

Prós: "This was simply the best flying experience I have ever had in my life! From the courteous,professional and always available cabin crew to the comfort of the seat,from the quality of the food to the cleanliness of the craft, everything was just perfect. I traveled in economy class but it felt like king. I will make sure to fly SWISS again!Great great job!"

Prós: "Service was nice. Food was decent."
Contras: "The flight attendants did not have much in the way of personalities. Efficient, but no sparkle."

Prós: "Great service, very good selection of on-board entertainment"
Contras: "Long delay in boarding and take off was not addressed in any kind of announcement. Food is average"

Prós: "I have nice trip"
Contras: "I like everything excellent"

Prós: "Fantastic crew"
Contras: "Food not so good this time and flight delayed 2 hours. Cramped seating."

Prós: "Simpatia da tripulação"
Contras: "Sistema de entretenimento arcaico"

Prós: "Pontualidade, cordialidade dos atendentes, serviço de bordo."
Contras: "Poucos filmes com legenda em português. Na verdade só 2 que assisti na ida."

Prós: "Loved the extra legroom, food, and polite service"

Prós: "The free chocolates they handed out was a nice touch."

Prós: "The flight is flawless."
Contras: "The business lounge and the shopping options at terminal C in Frankfurt are really poor when comparing to other areas on the same airport."

Contras: "Lufthansa has to upgrade the plane on this flight. The business class comfort is not suitable for a 4+ hours flight. Not at all."

Prós: "Pontualidade e facilidade no embarque."
Contras: "O espaço entre assentos é muito pequeno, fiquei espremido durante a viagem. As telas de Led de entretenimento são muito ruins, forçando as pessoas a baterem o dedo no touchscreen e balançarem a poltrona alheia."

Contras: "Less leg room"

Prós: "Tudo funcionou muito bem."
Contras: "O banco da classe econômica poderia reclinar mais."

Prós: "Todo o serviço de bordo funcionou muito bem. Os alimentos estavam muito bons!"
Contras: "O assento da Classe Economica poderia reclinar mais."

Prós: "1. Good choice of movies. The entertainment recommendations by airlines were well thought of. 2. Crew and service was one of the best. They timely came and offered juice and water. 3. We were well informed when flight had to make few rounds in the air before landing."

Prós: "Agents in the airport helped us avoid long passport lines in order to board connecting flight by putting us forward to front of lines. Otherwise we would have missed connecting flight."
Contras: "Nothng"

Prós: "tripulação comida"
Contras: "atraso no embarque, para decolar e para pousar"

Prós: "Em geral gostei de tudo. Não precisei de nada da tripulação, mas vi conversando com algumas pessoas e acho que eles poderiam ser mais atenciosos."
Contras: "A maneira de com algum(uns) dele(s) se manifesta(am)."

Contras: "Requested vegetarian and was served vegan"

Prós: "Gostei muito da comida, o voo foi super tranquilo e as opções de filmes são ótimas."
Contras: "Os bancos da classe econômica poderiam ser mais confortáveis. São bons! Mas poderiam ser melhores."

Contras: "As alternativas de filmes não são muito boas e não variam quase nunca."

Prós: "I liked the food - especially vegetarian options."
Contras: "There was very limited vegetarian food available, should have been amply available. The crew was running around to get more veg meals."

Prós: "Pontualidade e tripulação"
Contras: "Conforto da cadeira."

Prós: "New planes but staff not friendly"
Contras: "Food was terrible. Definitely need to increase food budget and quality. Compare with Emirates about same fare much better food and drinks."

Prós: "Apesar de ser um voo doméstico, foi melhor que o Latam."

Contras: "Recebemos snacks velhos, com sabor de vencido. As refeições estão a cada ano piores. Ou seja, o preço é exorbitante, é impossível uma pessoa mais idosa - e digo acima de 60 anos - ter algum conforto na classe econômica. Mal se pode manejar os talheres e se algo cair no chão pode esqueçer: abaixar para pegar é impossível."

Prós: "The friendly crew were good."
Contras: "Insufficient legroom, limited drink options and dirty toilets. The flight was booked completely and hence the toilets were always occupied and unclean."

Prós: "staff at airport were friendly, helpful"
Contras: "telephone reps NOT helpful and do not know the airplane seat maps"

Prós: "The female flight attendants always look great."

Prós: "Good space in cabin compared to other airlines and excellent service by crew"
Contras: "Benefits for frequent flyers and senators have been eroded significantly . also it has been made much harder to achieve status. In the past, complimentary upgrades were done frequently. nowadays it doesn't happen anymore. For someone who is flying approximately 30 times per year with star alliance, this is dissatisfying. I also don't understand why my preferences from my profile are not used in the pre-allocation of my seat."

Prós: "comfortable seats, good entertainment, good attentive service"
Contras: "Not a fan of cattle call boarding. Back of the plane should load first. Not much variety in the menu selections"

Prós: "Very comfortable sleep Crew attentive"
Contras: "Food not worth the first class ticket"

Prós: "WiFi, entertainment and USB charging was good."
Contras: "Felt herded like cattle during the boarding process. No children's amenities as advertised. Children's meal was so-so. Adult meals had chocolate included, which children's meal did not have. Seriously?! The snack provided was all inclusive for adults and children and was way too spicy for my 6-year-old."

Prós: "bag claim speed"
Contras: "Flight delay Totally packed, small space between chairs, my legs didn't fit. Awful airport"

Prós: "More leg room than United. Good food."

Prós: "Organização e cordialidade."

Prós: "Everything except food"
Contras: "My family took a flight earlier and my daughter complained about giving chicken to her although she was registered asian vegeterian. Same think happened to me as well. I was offered chicken even when i asked for asian vegeterian. When i asked to replace with vege option, the crew member replace with sea food, If this happens again, on my return flight, i am not going to let it go."

Prós: "Good service, clean airy aircraft"
Contras: "Boarding in Munich not well organized for business class passengers as it could be"

Prós: "Variação de filmes, comida e conforto na bussiness class."

Prós: "Nice, comfortable , spacious seats in premium economy. Nice attendants."
Contras: "temperature in the Premium Economy sections was freezing. Me and the person next to me wore 3 blankets each and were still shivering from the cold. The windows had ice on them (on the outside of course). Several people got up and wore their jackets and sweaters in addition to the blankets. In the Economy section the temperature was just fine (my husband sat there) and we had to alternate seats so that I don't freeze. He paid extra for me to have a more comfortable arrangement, but it ended up being way too cold. That did not happen on the way to Europe..."

Contras: "The quality of vegetable roll served was absolutely not upto the mark. And when asked for an alternative such as a bread bun with butter .. that too was denied. For a long flight this small things make a lot of difference in the customer satisfaction."

Prós: "Crew crew crew. Great crew. Food Entertainment"
Contras: "Size of seats too small in economy Leg space narrow"

Prós: "A flight without hassles is a great flight! Timely, friendly and smooth landing!"
Contras: "Walking up a flight of stairs with my heavy carry on bag!"

Prós: "Prompt boarding and takeoff, comfortable seat, good service and food."
Contras: "I did not like the fold-out tray as well as the fold-down tray, no personal screen for the first row."

Prós: "Crew was helpful."
Contras: "I paid for a specific seat next to my friend but we did not get seats together. There was a change in aircraft."

Prós: "O sistema de entretenimento, todo em português! A comida também é de boa qualidade para a classe econômica."
Contras: "A grosseria dos agentes de imigração e fiscalização alemães com muitos passageiros, nada a ver com a companhia aérea, mas fez o processo de embarque em Frankfurt ser desagradável."

Prós: "Pontualidade, simpatia dos comissários e um lanchinho simples, mas muito gostoso."

Prós: "The crew member Lena was fantastic, everything else was as well. Had restful sleep."
Contras: "Not all lounges have showers, had to go through security three times going back and forth between lounges."

Prós: "Marked entertainment as OK as neutral answer since there is no option not applicable. There was no entertainment at all."

Prós: "Ditto what I wrote above for Lufthansa."

Prós: "The lounge dedicated for just the two gates made boarding very easy"
Contras: "I had to wait an hour for my bags because they were not priority tagged. Your crew ignores passenger calls. No one came to me for half an hour when I pressed the call button at least 25 times. I finally had to shout out to one of them who was passing by"

Contras: "The Terminal C at Frankfurt airport is hideous and the boarding does not follow any groups and you see huge lines of people lined up way before boarding time."

Prós: "Do entretenimento e do desembarque"
Contras: "Distância entre poltronas na econômica é a pior que já vi. Passei 3 horas do vôo em pé na cozinha, pois não aguentava mais de dor no joelho por ficar tocando na poltrona da frente. Simplesmente horrível."

Prós: "Entertainment screen was nice and easy to use."
Contras: "Lufthansa dropped the ball again when it came to supporting/helping someone who is unable to walk. They sent my mobility device through to the next plane. They then sent someone after 20 minutes of me waiting on plane for it, to tell me it was sent through and a wheelchair wasn't available (I'm no weight bearing at all). Person informed me I would have to walk until they could find one? Yeah, the 5'2" person offered a hand but when I'm 5'11" and can't weight bear- I cannot use someone else's assistance. I had to hop from the plane door, all the way up the jet way, past the ticket counters- to the chairs. I've never been so embarrassed as an entire boarding plane watched. No one on the plane even offered assistance in helping me off- they greeted other crew and I just wandered off. After I was seated, I waited why the woman went and found a wheelchair. Why in the world couldn't they have done this beforehand? Forcing me to hop was a major risk. Lufthansa knew my issues and said my account was notated after the first incident."

Prós: "Pontualidade"
Contras: "Limite de bagagem muito pequeno"

Prós: "Lufthansa has its standard, and one can immediately experience it. The crew is nice. The food was tasty, but somehow more modest than I expected. Since my inbound flight was with another Star Allience company (Austrian Airways, which is a branch of Lufthansa), I could immediatly tell a difference. Also, the general price of 4 flights (BEG-VIE, VIE-TXL, TXL-FRA, FRA-BEG) is most acceptable, and cheaper than a direct return flight of Air Serbia."
Contras: "The boarding took much time (we were waiting in a bus for 20 minutes!). There was absolutely NO entertainment, and since this is almost a mid-haul flight, there should be at least some kind of it. Overhead compartment was packed with bags, I had to wait for almost 10 minutes to get my stuff."

Prós: "a intenção dos comissários em ajudar"
Contras: "Vamos lá! No voo da ida a entrada usb da minha poltrona queimou o meu celular. No retorno, por coincidência na mesma poltrona, o sistema multimídia não funcionou o vôo inteiro."

Prós: "Nothing!"
Contras: "I had requested vegetarian food. They ran out of it. All they offered me was bread, butter and cut fruits. They informed they ran out of vegetarian food. I told them for a flight to India where 60% of the passengers are vegetarian, how could they do that. They were very cold about that and didn't care much. Just because I am of Indian Origin they treated me like that. This was very wrong of them. This incident happened during lunch time. At dinner time they came up with proper vegetarian food out of nowhere and offered to me and other few passengers to eat. How did this food come now? When it was not there for me and many other passengers during lunch time. This is totally ridiculous coming from International career like Lufthansa. I have voved that I will never travel by Lufthansa again!"

Prós: "All crew I interacted with was great, friendly, and helpful."
Contras: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Prós: "Duração do vôo"
Contras: "Desconforto da poltrona."

Prós: "The flight crew was excellent. My husband and I flew economy and I saw the crew keep passengers well fed (several meals and snacks) and were attentive to everyone's needs and all done with a smile. I thought the hot towels for cleansing our hands before meals was a very nice touch!"

Prós: "Atendimento à bordo."
Contras: "Conforto à bordo e falta de educação do passageiro da poltrona 48 L. Infelizmente, pela segunda vez minha bagagem é extraviada em Paris. Dessa vez, foi parar em Amsterdã e do chegou à Riga no dia 16, às 22:15 h."

Prós: "It was clean The crew was very kind Food was very good Flight was on time"
Contras: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"

Prós: "Seats were comfortable, but the sliding action, instead of recline, took getting used to. Food was very good. Snacks available on demand, along with drinks. Complimentary wine with meal was also quite good. Entertainment system was first rate with plenty of options for TV. movies, music, games, etc..."
Contras: "Sitting in the middle two seats in the center of the 777 left me stuck for most of the flight. Got up only once. Wife's feet and ankles were swollen by the end of the flight. Not enough legroom to move much during the flight and not enough aisle space to get around with the plane so full. Have made flights twice as long on the 747 and were able to get up and walk."

Prós: "Atendimento dos comissários, estado geral da aeronave."
Contras: "A econômica é realmente muito apertada, e o conforto para uma viagem noturna é muito ruim. A comida estava bem mal preparada (pasta era um bloco só grudado, o omelete estava todo escuro por excesso de cozimento)."

Prós: "The crew was very comfortable speaking two languages and friendly. They also had air conditioning! This was great because it was strangely hot in Paris and we were sweating profusely. And our last air france experience we were so hot and it was aweful. Even though it was like an hour and a half flight they still served us sandwiches ,really good."

Prós: "The lounge is great, however the food is substandard to nearly every other lounge that I have used."
Contras: "The food on the plane is even worse, The staff were ok but not overly going out of their way to help with any issues, also they could at least pretend to smile."

Prós: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Contras: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Prós: "The plane is roomy and bright"
Contras: "N/A"

Prós: "Friendly crew, clear information about the delay"
Contras: "Chaotic boarding process at CDG and my seat was broken"

Prós: "Bar/Coctail service on AF was excellent."
Contras: "Boarding area at CDG had almost nothing in the way of food and drink. Only one small Illy. Unbelievable in a major international airport."

Prós: "i tried to cancell my flight but didnt answer me1"

Prós: "Crew were great"
Contras: "Food was ok - don't know why my vegi meal didn't have cheese and dairy in it, would have made if better. Boarding was ridiculous long line. Could have been more efficient"

Prós: "No dia 15/09 meu voo de GRU até Paris atrasou mais de uma hora e me fez perder a conexão para Atenas. Air France me colocou em outro voo 7 HORAS DEPOIScom um mísero voucher de 15 euros pra comer. O serviço de bordo é bom e a comida surpreendeu."

Prós: "Overall very good on time flight."
Contras: "I had wrong gate number on my boarding pass and I had to look for the gate and only one hour for transfer.Very stressful."

Contras: "We waited quite a while to check in our luggage at the Birmingham airport. Staff showed up at the counter only 2 hrs before the flight."

Prós: "Landed nearly 25 mins early, greatly helped in making the connection possible."
Contras: "Boarding via bus ride on the tarmac and climb the steps onto the aircraft."

Prós: "The food wasn't bad."
Contras: "My husband & I were seated toward the back on the side. Our seats had several inches less leg room than the ones surrounding us (not sure why). This information was not made available when we booked our flight. My husband is 6'2" and his legs legitimately could not fit into his seat. He had to sit the entire flight with one leg in the aisle and the other tucked under the seat in front of me. It was only made worse when the kid in front of him fully reclined his seat. We would have chosen to not sit together rather than endure that had we been given the option. Also, the menu they distributed said they serve ice cream but we asked and then didn't have any. Don't get my hopes up!"

Contras: "Voo atrasou bastante no embarque, resultado foi que atrapalhou toda a minha vida, inclusive perdi a minha conexão para fortaleza e tive que passar a noite em brasilia"

Contras: "Ao fazer o pre check in descobri que não irão de avião e sim de trem, me senti enganada, já que não tinha sido avisado ao comprar a passagem"

Prós: "Snacks on a budget flight was a pleasant surprise."
Contras: "Boarding time was long especially the walk from the boarding desk to the flight."

Contras: "Although Air France sold me a return ticket from Zurich to Edinburgh via Paris CDG both connections in CDG were very tight and needed me to run between terminals. They say you can make it within the 50 min change over but it is really pushing it. One and a half hours would be better. My incoming flight was delayed by 15 mins and the plane parked off stand and we were bused to the terminal. That all left just 20 mins to get from the bus to the departure gate having to clear passport control and security. Ran to the gate with seconds to spare."

Prós: "The personnel is good and attentive."
Contras: "The seat was caving in and sliding forward as a result I couldn't sleep all through the night and had a bad back ache !!!"

Prós: "As vantagens da classe Premium Economy são o maior espaço entre as poltronas, fones de ouvido ativos com redução de ruidos, e tela maior no entretenimento. Além disto o serviço de bordo é diferenciado, e de boa qualidade, o atendimento dos comissários é sempre cordial."
Contras: "Retornei ao Brasil na classe Premium Economy, acreditando que teria mais conforto. Apesar do maior espaço entre as poltronas e o reclino maior e interno( A poltrona da frente não te atrapalha) e do suporte regulavel para panturrilhas, o estofamento parece mais duro que o da classe econômica. No mais o pior foi a temperatura, desconfortávelmente quente, o espaço da Premium Economy só melhora quando abrem as cortinas e circula o ar mais fresco que vem da classe econômica."

Contras: "As poltronas desta aeronave, são muito apertadas, como é um voo curto, isto não fez a menor diferença, mas em um voo com mais de três horas de duração isto seria um transtorno."

Contras: "Próximos do final da viagem recebemos o aviso de que iríamos para o Rio de Janeiro abastecer, atrasamos o vôo 3horas, não havia problemas de mau tempo em Guarulhos"

Prós: "Easy boarding, entertainment"
Contras: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."

Prós: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Contras: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Contras: "Staff Curtsy and overall gestures!!"

Prós: "The crew was excellent and surprisingly the seats were comfortable."
Contras: "I think more attention should be paid to cleaning the plane and eeek, there was no liqueur in economy class. Music selection in entertainment should be wider too"

Contras: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Prós: "Check in agent extremely helpful and friendly."
Contras: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Prós: "Staff were friendly and seats in business were super comfortable."

Prós: "Good crew, as usual with Air France."
Contras: "Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes"

Prós: "Nada"
Contras: "Horário"

Contras: "Couldn’t understand announcements"

Prós: "Flight was in time"

Contras: "Check in process running smoothly and better announcement of gate change"

Prós: "Genial ! Comissários fantásticos ! Alegres e educados ! Parabéns ! Comida nota 10."

Contras: "Nunca havia visto um time de comissários tão educados , prestativos , felizes e que tornam a viagem uma excelente experiência ! Parabéns !"

Prós: "Do conforto, comida e os atendentes muito educados."
Contras: "A falta de creme para as mãos na necessaire, ou ao menos no lavatório. As mãos ressecam muito em voos longos."

Contras: "My entertainment device did not work the entire flight."

Contras: "The fligh Washington delay more than a hour"

Contras: "Arrived 5 hours late"

Prós: "Over all pretty good for price."

Prós: "Service and crew are great"
Contras: "Seats"

Contras: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Prós: "Food was good. Crew nice and professional."
Contras: "Landing was not so smooth."