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Prós: Nothing

Contras: Everything

Contras: It would be nice if at least snacks and a cup of water were provided.

Prós: Are you kidding? Its BA. Nothing but the time and route were good.

Prós: Crew was good. Seats comfortable.

Contras: The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,

Contras: The pancake was not cooked enough couldn’t eat it

Prós: Great crew

Contras: Very old entertainment system

Prós: Crew.. single person was okay. Overall company operation plus late flight was poor

Contras: Luggage handling could be better. Flight on schedule will be good.

Prós: everything was fine. uneventful

Contras: Food

Contras: I was in Business Class. The pillow appeared to be used on the flight from London to Antigua so i threw it on the floor in front of me. You would think with coronavirus it would be sealed like on American Airlines. No sandwiches or anything except some nuts and a small diet coke. I had to ask for a second one. It appears they only care about the people from London. Deplaning was from the middle door and it was a free for all. They have no idea about service well at least not in this leg.

Prós: Great crew

Contras: Very old entertainment system

Prós: Flight was fine

Contras: Check in (i could not do it online) and the 82 chf cost to check a suitcase

Prós: I wasn't able to take the flight due to the first leg having been canceled.

Prós: Yes

Contras: Every thing was great

Prós: Funny you should ask about the trip! We ended up buying them through Flyus.com because it was one of the options that popped on my search. Little did I know that I was getting my self in a very bad situation. This travel agency that was suggested by you guys is a total scam! We first tried making a name correction and they wouldn’t help. They basically wanted me to get a new ticket, twice the price I had previously paid for the other one. Then when the whole Corona Virus started happening, we tried canceling our tickets. Were we able to do it? Not really. Did we get our money back? Nope. They are giving us “credit” for when we rebook them, but to do so we will need to pay around $800/ticket in fees!!

Contras: Better costumer service. The ability to actually cancel our tickets and get our money back. The fact that we weren’t able to make this trip wasn’t in our hands!!

Prós: Lights on ceiling, good movie selection, meals

Contras: Needed a lot more water service to stay hydrated

Prós: Too narrow seats

Contras: The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks

Prós: Staff was Amazing!

Contras: I thought I'd be flying Lufthansa but I got United. I feel Gypt.

Contras: Airplane temperature was freezing

Prós: Empty flight, lots of room and space.

Contras: Nothing- all was great

Contras: Last minute plane change due to incomplete repairs was a bummer, but I appreciate that they caught the issue before we took off

Prós: Great flight

Prós: Everything was comfortable.

Contras: I can't think of anything.

Contras: Better choice of movies

Prós: Nice crew and prompt service

Contras: Crammed, narrow seats