Embarque não respeitam o cartão de fidelidade q tem prioridade são confusos e não adianta explicar .
Try to avoid the delay in boarding
My family of four have to sit four different seat. It was never imagined such kind of flight.
My check in baggage got misplaced with other baggage. I have been helped by fellow passenger and fellow indigo member to get back my luggage.
Excelente opção para rotas para a Asia
That was a wonderful trip. Staff are courteous, Doha airport is awesome and flight is very clean. Asian vegetarian food stated okay but could be improved.
Food services wheelchair comfort Maximum help for other flight I really appreciate your services
I had an exchange ticket from Qatar airways, which meant I had the boarding pass for the Alaska airways flight. It took 40 minutes to get me and another passenger onto the flight because it didn’t have us listed as a passenger on the flight.
Prós: "The crew was amazing. very helpful and great services."
Contras: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."
Prós: "Crew professional. Clean. Safety and security and health prioritized."
Contras: "food could have been better."
Prós: "O vôo foi tranquilo, sem problemas ou imprevistos."
Contras: "A comunicação e orientações poderiam ser em meu idioma, mesmo que fosse uma gravação eletrônica, incluindo o menu da alimentação e o check in no balcão."
Prós: "It was like flying in a Four Seasons but better."
Contras: "Boring movie selections. 80% Marvel films."
Prós: "The crew was amazing. One of the onboarding staff was exceptional. Some onboarding staffs were unfriendly."
Contras: "Not allowing a laptop bag unlike Etihad, Emirates and other airlines was a bummer."
Prós: "Response is the same as above"
Contras: "Delayed by 1 hout"
Prós: "Entertainment, vegetarian options for food"
Contras: "Bit more comfortable seat"
Prós: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Prós: "Tripulação muito atenciosa"
Contras: "Nao funcionou a tv"
Prós: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Contras: "Lights did not work, so diner was guessing whats was in the tray"
Prós: "Crew were helpful"
Contras: "Luggage didn't make it onto flight, from transfer flight"
Prós: "Não há nada a comparar com a Qatar, atualmente."
Prós: "This was my first experience with Qatar & it was outstanding. Crew members are extremely courteous & helpful. The aircraft seats in economy class were roomy & comfortable. Bathrooms were kept clean throughout the long flight. Food was very good as was the selection of flight entertainment. Can't thi"
Contras: "The seats are smaller than other airlines.My entertainment system stopped working mid-flight on a 16 hour flight from Doha to LAX.Food portion is not enough. No hot towels on boarding, no welcome drink or snacks. Food is served only twice on a 16 hour flight.Rude immigration officers"
Prós: "Liked comfort and srvice"
Contras: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"
Contras: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Prós: "Patricia (cabin crew member) was particularly nice to us, and encouraged us to move to a row of empty seats so we could lie down and sleep for the second leg of our 24-hour flight. Air ventilation on this plane is excellent. Food was good. my low-lactose meal found me even after I had moved seats. overall excellent flight."
Prós: "Servico espetacular"
Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Prós: "The plane was relatively new, the original departure time was also slightly delayed, but overall it wasn’t that bad."
Contras: "The hot food has some room for improvement, although it tasted good, there was hardly any vegetables in the chicken dish."
Prós: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Contras: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Prós: "O serviço de bordo da Qatar é muito bom."
Contras: "O lounge de Guarulhos é muito simples, poderiam melhorar."
Prós: "Atendimento muito bom melhor que outras companhias, Qatar faz diferença"
Prós: "Great service and crew"
Prós: "Overall services"
Contras: "Non-muslim aircraft allow standard prayer practices inside the cabin but Qatar airways cries over safety issues."
Prós: "Incredibly attentive service"
Contras: "Internet service didn’t work. Also waiting for can refund because of unannounced 12 hour delay on the outbound flight."
Prós: "Qatar is a reliable airline."
Contras: "No matter how many times I have traveled with Qatar (5 international flights in the last year); I still do not receive any benefits such a priority boarding or upgrades."
Contras: "The website is not easy to navigate."
Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."
Contras: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"
Prós: "clean airline, modern airplanes, good food, friendly service"
Contras: "Nothing not to like. Spacing between seats is a little tight for med-tall passengers. Food service was slow. few/Infrequent additional beverage & snack visits."
Prós: "Atendimento, cordialidade , poltronas , entretenimento , simplesmente é tudo muito bem feito"
Contras: "Nada a declarar"
Contras: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
Prós: "Quality of foods and service"
Prós: "The crew were all lovely + meals were excellent."
Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"
Prós: "Desde o checkin, serviço de bordo, entretenimento, comida, equipe, tudo do mais alto nível. Parabéns para Qatar."
Prós: "On time departure, friendly crew. Comfortable seats for economy class, plenty of entertainment options. A pleasant experience"
Contras: "The food was okay. The hot wrap/calzone served first was not very tasteful. The breakfast/brunch was better. Not much to dislike overall."
Mais opções de filmes em português.
Perfeito em todos os aspectos
Prós: "Nothing 4 times flights cancels and layover increased from 1 hr to 8hrs and 35 mints i am not buying any more tickets from kayak budget air staff is to rude"
Prós: "Food, crew , entertainment are excellent."
Contras: "The boarding is a little longer than normal"
Prós: "Crew was good but only one thing I don’t know why before landing 30min crew starting collect blankets and headsets it’s making me so upset!"
Prós: "plane is comfortable and business class bar is great"
Contras: "Boarding was a mess and food is terrible"
Prós: "Entertainment, punctuality, helpful crew"
Contras: "Embarque com finger e mais próximo do gate"
Prós: "O voo foi ótimo e bem tranquilo. Ótimo bar para as classes Premium e assentos muito confortáveis."
Contras: "A ultima refeição da rota não foi oferecida, mesmo sem ter colocado a informação de não incomodar no assento (adesivo disponível para informar a tripulação que o cliente optou por não fazer a refeição)."
Prós: "O assento é realmente muito confortável e o bar no fundo do A380 é fantástico."
Prós: "The crew was okay And the seats good it’s little wide In general was okay"
Contras: "The food not so good I like service on the plane was good"
Contras: "Having Christian music to listen to on the flight as an option"
Prós: "O entretenimento foi ótimo!! Tripulação muito atenciosa!!"
Contras: "No almoço tinha 2 opcoes: frango e peixe, escolhi peixe mas não tinha no momento e teria de esperar para esquentar, optei pelo frango e no final foi ma boa escolha, pois estava bom"
Prós: "Entertainment system has a great selection, leg space even in economy is big enough."
Contras: "Definitely food, mozarella sandwich was of very poor quality. Also after serving food, it takes them 2 hours to collect trays so you get stuck on your seat and can forget about toilet :("
Prós: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."
Contras: "Looks like Emirates uses really old planes for this leg. The recliners were not working."
Prós: "In general, everything as expected, some crew members were even extra nice."
Contras: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Prós: "Padrão Emirates Ou seja, tudo muito bom"
Prós: "Assento comum da classe econômica mais largo e com mais espaço para as pernas"
Contras: "I do not find anything to complain. My first choice will be Emirates."
Prós: "Tripulação e assento"
Prós: "Crew always great. Aircraft great."
Contras: "Tv screen too old. As not good as A380."
Prós: "Voo e ótimo"
Contras: "Staff no solo e PESSIMO"
Contras: "Quando cheguei minha conexão durava mais de 24h eles não me deram hotel muito menos alimentação! PÉSSIMO atendimento!"
Prós: "Efficient and very friendly cabin staff. Captain and team kept us informed of flight progression at reasonable intervals."
Contras: "Some slight delay in clearing up some catering equipment."
Prós: "All was fine"
Prós: "Emirates perfeita"
Prós: "Food, staff, flight"
Contras: "Cabin luggage limit, too long layover"
Prós: "Dinner portions were too small."
Prós: "Smooth flight; Staff helpful and professional Got to tour Dubai with.Arabian Adventures who partner with Emirates."
Contras: "Flight too long..."
Prós: "We like to have Comfortable Seat for mother with that she has under baby infant I Called to the customer service Emirates Fly 25 Days before Fly I Explain to the customer Service that on Economy Class should be Good place and seat for mother with baby but they didn’t give us the Good seat that was so Hard to 13 hours with baby in a tight seat Travel"
Contras: "We like for next Fly from Kabul to JFK Emirates give us Comfortable seat for a mother with her baby thanks"
Prós: "Every thing is very good"
Contras: "Too many unruly children"
Prós: "Obviously Biz Class is a great proposition for a flight of this length and once again the experience was a good one. Staff are always friendly and very attentive."
Contras: "We are not big eaters but when you leave at 10am then a lunch and breakfast is a bit of a stretch and even with light snack options we found ourselves hungry. Breakfast was not too flash"
Prós: "Personnel were friendly and helpful!"
Contras: "The food far too spicy and was unable to eat it!! Sat by someone who should have had two seats instead of one. Thus a very uncomfortable flight."
Prós: "Entertainment via onboard tv is really good and keep you busy during even the longest flight"
Contras: "Crew was not as hospitalitable as they have been. Seems a lot of their crew was flying back and caused them to not be as prompt with regular passengers. They ran out of certain selections quickly."
Prós: "Food as requested: Great Entertainment:great Crew: Nice 16 hrs flight didn’t seem boring at all"
Prós: "Embarque pelo Lounge é muito rápido"
Contras: "A cadeira ao se apertar os botões travava.... A tv toda hora, do nada, saía do filme.e ia pra tela principal. Melhorou qdo comecei a usar o controle que fica ao lado da poltrona, pois pelo touch screen na própria tela wstava impossível. Decepção para quem paga caro por um serviço melhor."
Contras: "Cobrança de excesso de peso apesar de eu e minha família ainda termos 69kg de franquia é de termos despachado as mesmas malas do voo Brisbane para Dubai, com a mesma Emirates, normalmente. Assento quebrado. Assento do meu filho sujo. Não recomendo parar em Dubai pela arbitrariedade da Emirates"
Prós: "Nice comfortable seat in business class on A380"
Contras: "Crew was awful. We paid a lot of money for Airport upgrade to business class because we were told economy was oversold. We were promised full business class service. On board aircraft we were not offered business class meal options as we were told they didn’t know how many people had upgraded. It was absolutely embarrassing when crew skipped us when drink and meal service were being ordered. Crew was obnoxious and dismissive about situation. Absolutely atrocious."
Contras: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."
Contras: "high price and long waiting time"
Prós: "Atenção e simpatia da tripulação"
Contras: "A classe executiva na disponibiliza chinelo, muito menos pijama como outras companhias aéreas fazem. A poltrona ao estar totalmente na horizontal não dá o conforto que dá, por exemplo, a poltrona da Etihad."
Prós: "Quick boarding, on time, nice amenities near the gate."
Contras: "The menu had a vegetarian and a chicken option, but when the trolley came around, they only had vegetarian options. We were in the fourth or fifth row from the front (in Economy), so it's surprising if they ran out of the chicken option that early."
Prós: "Excellent service by staff.Food is superb. Overall happy experience."
Crew was very attentive and flight was ontime
Friendly crew and no delays,
Um absurdo limitarem a quantidade de água que vc pode beber. Fiquei passando sede.
As mudanças feitas de última hora foram desgastante por não ter opções razoáveis dentro do horário que eu tinha contratado. A LATAM tem um serviço muito ruim de APP que poderia facilitar resolver estas pendências de mudança de voos.
Quando chegaram em nós para servir q comida, já não havia mais nenhuma opção, apenas macarrão. Eu não como massa, então acabei ficando sem o jantar. Muito ruim!
reduziram absurdamente as porções de comida! Na janta serviram ou macarrão ou carne com batatas escolhi a carne por encher mais o estomago mas foi uma porção absurdamente pequena , junto com uma tirinha de pão e 1 alfajor... antes serviam porção de salada, sobremesa e uma porção decente de comida! Café da manhã foi um sanduíche de queijo com presunto ou omelete aí tem escolha de iogurte ou fruta, bem diferente de como era, serviam pão, iogurte e fruta para todos! Sem contar que no meio do vôo não serviram nem água nem nada
Poderia permitir escolher assento em algum momento
Nada para reclamar. No quesito atendimento da Latam via telefone (SAC) sobre dúvidas da viagem fui excepcionalmente bem recebida. Fiquei muito feliz. Obrigada!!!
They didn’t give any food so I was starving in the end of flight and one of the flight attendants wasn’t polite with passengers.
The flight was good, no issues to complain about.
o embarque demorou mais de uma hora, e depois ficamos mais uma hora aguardando documento de embraque com lista de passageiros para liberarem o voo.
Cheguei com 1 hora de antecedência no aeroporto e me impediram de embarcar, alegando que as novas regras da ANAC pedem antecedência de duas horas.
Vôo atrasou mais de 6 horas e a empresa com total descaso para com os clientes
O voo de BH x RJ foi bem organizado sem intercorrências absolutamente pontual!!
O portão de embarque usualmente utilizado para esta rota, é um dos piores do aeroporto de Guarulhos; fica no piso inferior, com 2 ou 3 portoes de embarque e além de geralmente o espaço estar lotado, o acesso à aeronave se dá através de um onibus. Gostei do desembarque feiro por fileiras.
O que mais gostei foi a cordialidade e prestatividade da tipulacao O que pode ser melhor: entreterimento e conforto
Assento péssimo, extremamente apertado.. muito mais que as concorrentes!! Entretenimento também não funcionou
No embarque deixaram os passageiros parados em fila dentro do finger com um calor absurdo.
Contras: "Mais espaco"
Contras: "Excelente atención y servicio"
Prós: "O tratamento dos funcionários."
Contras: "Ter algum conforto para quem tem escalas demoradas."
Prós: "Atenção do atendente no aeroporto de Navegantes."
Contras: "O voo foi tranquilo e tive toda a atenção, mas tivemos problemas pois o nosso nome não constava na lista do voo. No aeroporto tivemos a maior atenção para resolver o problema."
Contras: "Eu poderia ter conseguido ir viajar. Recebi o bilhete na madrugada e tive que comprar outra passagem. Péssimo atendimento da Kayak.... NUNCA MAIS"
Prós: "Sim, tudo muito bom"
Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."
Prós: "Bom atendimento, pontualidade e preço justo"
Contras: "Distanciamento social entre os assentos"
Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."
Prós: "A Tripulação atenciosa"
Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"
Prós: "All good"
Contras: "To drop the bag was very messy"
Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"
Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."
Prós: "Embarque organizado e no horário apesar de ter sido feito no portão J5 que não é dos mais espaçosos. O atendimento da tripulação foi excelente!"
Contras: "A comida é OK, mas a apresentação da comida poderia ser mellhor."
Prós: "The crew was very warm."
Contras: "Seats very tight."
Contras: "the cabin and seats are old and seems dirty"
Prós: "Crew was good"
Contras: "Seat not comfortable"
Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."
Contras: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."
Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."
Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Contras: "Companhia sem serviço de bordo. Cobra por tudo e com preços absurdos. Péssima companhia. O máximo que oferecem é uma água ."
Prós: "Da tripulação"
Contras: "A aeronave não tinha entrada usb para carregar o celular, sem o celular não tinha opção nenhuma de entretenimento, deveriam colocar disponível pelo menos umas revistas. A comida, só tinha a opção de um biscoito ruim, achei péssimo."
Contras: "Espaço entre as poltronas"
Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"
Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
The agent at the check-in changed our seats to row 17, at the bulkhead for economy, and the two middle seats. I ALWAYS sit on the aisle, thus my wife had to crawl over someone to go to the bathroom. Four times a flight is not what a 73 year old women wants to navigate. The check-in agent wanted us to have more leg room...I understand her motive but, not a good idea. I had no option to decline. The food again on an international flight was a one out of ten. Since we were at the bulkhead the fold out tray was VERY unstable and my drink spilled (luckily, it did not spill on my neighbor or me). I refused breakfast. If I held a drink in my hand, I felt secure. If I put it on the tray, I felt VERY insecure. Both of the women stewardesses basicaly threw the drinks at me. Zero understanding of the problems of stability (ok, the plane was full and they had a lot of work to serve everyone, but a little understnding would comfort their clients). GRU to MIA is a short flight, and, the pilot did a wonderful job (takeoff to landing, 8 hours), absolutely no turbulence. Very clear communication from the flight deck. I will probably fly American again, ticket purchase was simple and the cost was quite good; wheelchair excellent both in GRU and MIA.
nao tem equipe de solo sufficient em Des Moines, estejam preparado para esperar no avião qdo chegar
It was not that good. The AC of the the airplane was off for 30 minutes before it took of. When asked for it to be turned on, the flight attendant was completely rude and said that I would have the option to get off the plane if I didn’t like the situation. I thought it was disrespectful and unnecessary for him to act like that, especially when there were passengers that were tired and without sleep after an international flight.
Standard flight. Could be better by taking off on time and landing on time.
Missed my connection due to poor weather disrupting AAs entire fleet. Rebooked my flights twice and was still unable to make it home. No offer of hotel compensation despite me being stranded overnight in Houston. Nothing really to do about it- just a bad couple of days to travel. I wish they were a little better at letting us know about delays in good time, as it would have made a difference to my planning.
Contras: "Better food options for those in group 1"
Prós: "Nothing to write home about."
Contras: "Squished seats, mediocre food. Competitor deliver more for the same price or less."
Prós: "On time, only one gate change!"
Contras: "Cheaper. Ran out of food on the incoming flight. Should have planned better"
Prós: "Boa alimentação"
Contras: "Entretenimento a bordo"
Contras: "Entertainment. If the crew communicated with each other. There were multiple incorrect announcements."
Prós: "Boarding priority for infants"
Contras: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"
Contras: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"
Prós: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Contras: "They lost my luggage. Avoid this airline like the plague. Never again."
Contras: "The flight was late with no explanation. The incoming equipment was at the gate in time."
Contras: "Estive em Dallas em conexão para montreal e não consegui voar. A cia não deu assistência e tive um b prejuízo de mais de 10mil reais"
Prós: "Seat was 9k. Comfortable"
Contras: "Plane late to take off because caterer was late"
Contras: "Crew should be trained again in basic stuffs."
Prós: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Contras: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"
Prós: "O embarque sem atrasos e bem organizado pro grupos que realmente eram cumpridos foi uma boa supresa"
Contras: "A comida foi bem fraca. Tanto o jantar (Chicken) quanto o café da manhã, sendo que este ultimo foi pior: um saquinho de pão com um sanduiche gelado de peito de peru e requeijão e uma barra de cereal. Sem frutas, e sem nada quente. Algo compreensível para um voo curto, mas não p/ um voo de 11h50."
Prós: "Great food"
Contras: "Need a polite crew"
Contras: "Mais atenção no serviço de bordo"
Prós: "O assento e um pouco apertado !"
Contras: "Conforto nos assentos !"
Contras: "Educação da aeromoça, má vontade . Cara sempre feia e até discutiu com uma moça que estava com 2 crianças"
Prós: "Muito boa tripulação"
Contras: "Não havia nenhum tripulante que falasse português em um voo para o Brasil."
Prós: "Aeronave pequena porém é um voo rápido."
Contras: "Nada a declarar"
Contras: "Nervous neighbors"
Prós: "Gostei do espaço entre os bancos, a tripulação foi atenciosa e tivemos um vôo tranquilo."
Contras: "Informação quanto ao embarque e tempo para isso não foi muito boa e a distância entre o check-in e o portão de embarque era bem distante."
Contras: "Tripulação barulhenta conversando e gritando em voo noturno . Não existia fones disponíveis"
Prós: "The crew and the service"
Contras: "The seat I have had 13C for the last 3 flights to and from Miami on this plane has the controller broken where it does not stay in place and pops out. This time a soda was spilt on the seat, and the steward had to change the seat out for a clean and dry one.this plane has no entertainment displays other than the general cabin ones and this one is out of focus and the colors are blurred."
Prós: "Pontual e hospitalidade no check in"
Contras: "Comida ruim no jantar, cafe da manha nao tinha nenhum tipo de proteina, somente croissant, fruta, suco e cafe. Comparando com a Air France, qualidade da comida foi bem inferior"
Prós: "First class seating comfort and service. Even my flight in the main cabin was relatively comfortable, but I'm a smaller stature person so... On time promise kept every flight."
Prós: "Esperando achar a mala"
Contras: "Perder a mala na ida, explica muita coisa por si."
Prós: "Não deu certo"
Contras: "Trocaram a passagem para United atrasou 1 dia."
Prós: "Atendimento e atenção muito bom, principalmente os funcionários do aeroporto."
Contras: "A opção de comida vegetariana/vegana, o bife de soja e o arroz integral não tinham muito tempero."
Prós: "Do atendimento da tripulação. Estou me referindo ao trecho entre Philadelfia e Lisboa. O trecho de Miami a Philadelfia foi aceitável."
Contras: "Devido ao tempo de duração do voo a aeronave poderia ser melhor com ponto de energia, e espaço maior entre as poltronas"
Contras: "A menina que sentou ao meu lado estava com cigarro eletrônico e deu umas tragadas durante o vôo. Tinha apenas um comissário de bordo que não viu a fumaça que ela fazia. :("
Contras: "Crew do not know what kind of menu they have. We had white fish moqueca, rice was uncooked. Moqueca was flavored Boarding was very confused, we bought premium economy, on advertising we could check-in on business class, no specific line for business or economic, only separated line for first clas"
Prós: "A AA está com aviões reformados e peguei um 787 Dreamliner de LAX para GRU, na saída de emergência. A poltrona é bem confortável, os banheiros estiveram surpreendente limpos até o final e os horários foram respeitados."
Contras: "O atendimento das FAs foi daquela secura habitual, a comida era um lixo de chicken or pasta usual e o entretenimento conta com nos filmes, mas leve seu fone de ouvido porque o que eles entregam é ruim de doer."
Prós: "Legroom was great!"
Prós: "AA is always on time! Love the premium economy!"
Contras: "Não tem entretimento individual a bordo e nem comida. Só biscoitos secos."
Prós: "The planes were new. The entertainment system was great. The windows had a cool dimming design. You could help yourself to water and snacks. The crew was nice."
Contras: "The bathroom ran out of toilet paper."
Prós: "Easy. Efficient. Crew follows regulations and applies rules fairly and firmly."
Contras: "Signage unclear no ticket less check-in cpfisong announcers are rude in person and inaudible over PA system."
Prós: "Realmente pontualidade foi o ponto chave para o sucesso do voo"
Contras: "Classe econômica é muito apertada, a meseniha de comida fica encostada no seu colo, qualquer movimento pode derrubar o alimento"
Prós: "Nada, mesmo pagando o que se paga em outras companhias para ir de Exec, a exec da American nada mais é do q uma econômica com mais espaço."
Contras: "Today’s flight was extremely cold. Almost everyone in the plan was under the covers at some point."
Prós: "Aeronave limpa, nova e bem arrumada."
Contras: "O conforto da aeronave deixa a desejar. Alimentação não agrada. Muitas das telas de entretenimento não funcionavam."
meu voo foi cancelado dias antes do embarque, e não recebi qualquer assistência
Um voo que impressionou, checkin organizado, embarque tranquilo, lanche bom e entretenimento nota 10.
The seats are unfortunately not the most comfortable
Long security lines at Stockholm airport. Completely full flight, we were at back of plane
Every single BA flight I've been on this year has been delayed, sometimes 30mins sometimes 1 hour, there's also been huge delays on the luggage collection at arrivals. It's amazing how they keep blaming everything either on a system fault or on covid.
Excelente aeronave, pessoal gentil, conforto, tudo na classe econômica
Avião maravilhoso super confortável mesmo na classe econômica
Contras: "My backpack zipper got caught in another passenger luggage in the over head holdall. The crew member tried to separate it while the owner of the other bag complained about me like I’d done it rather than it being the bags moving themselves during the flight. The flight attendant ripped my bag zipper in order to separate the bags. The other passengers bag was not damaged. He tried to fix it but dropped the zip and then pretended it was okay putting it back in the holdall. Kind of unhappy that my new back pack was damaged"
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Contras: "Flight cancelled. Impossible to manage flight or request refund directly. Must make the request to the travel agency. The problem is that the client should have the right to bypass the travel agency..."
Prós: "Literally nothing."
Contras: "It could have happened."
Contras: "A alimentação fornecida não permitiu opção para todos a bordo, além de apresentar cardápio pouco atrativo."
Prós: "Limpeza dos toaletes."
Contras: "A comida servida a bordo."
Prós: "Nao viajarmos, o voo foi cancellando sem avisar fui fazer o chekin e fiquei sapendo. Tive que comprar outra passagem pela Tam que custom muito cara devido a data estar muito em cima.um horror!"
Contras: "Tudo, inclusive me idenizarem pelos transtornos psicologicos e gastos desnecessario de muito dinheiro"
Prós: "A tripulação, particularmente a Sra. Betina, é a mais simpática e prestativa tripulação que já vi. Vinhos excelentes, servidos a vontade mesmo na classeeconômica. Os assentos são bastantes confortáveis. O pouso também foi perfeito."
Contras: "Só faltou servir o café, junto com a refeição da manhã"
Contras: "As opções de entretenimento e cadeiras mais confortáveis."
Prós: "Tripulação atenciosa e solidária"
Contras: "Procedimento de embarque respeitando os grupos para acessar a aeronave"
Prós: "Serviço de bordo comida"
Contras: "Assento com encosto de cabeça... horrivel"
Contras: "Just wish there was another few inches width on seats"
Contras: "Demora en el despegue"
Prós: "A atenção e cordialidade da BA é demais."
Contras: "Nada a dizee"
Prós: "Crew were nice"
Contras: "No WiFi, no outlets and tiny screens. This plane had to be 20 years old. Embarrassing that BA hasn’t updated this plane with the simplest things. For a daytime flight over the Atlantic, I could get no work done at all."
Prós: "The big snow storm cause a 6 hours delay from JFK to MAD, which made me missed my connection flight. Iberia didn't honor its responsibility to find me a connection flight and had no idea where my luggage was. I ended up paying for a train ticket with Renfe from MAD to VLC."
Contras: "It is insane that Iberia didn't help me at all. Iberia should honor its responsibility to ensure the customer have a connection flight when there was a delay due to weather. They were not well trained to locate my luggage, and help me finding an alternative solution, i.e. Renfe train to MAD to VLC."
Prós: "Direct boarding from business class lounge!"
Prós: "The flight was so delayed I missed my connecting flight to jfk."
Contras: "The flight was so delayed I missed my connecting flight to jfk."
Prós: "This was a long flight for us but the entertainment and food options were great and kept us comfortable the whole time."
Contras: "Nothing really. It was a great flight."
Prós: "Uma verdadeira lata de sardinha"
Contras: "O tratamento pois depois de um atraso na decolagem de mais de uma hora dentro do avião, não serviram nem um copo de água ."
Contras: "The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today"
Contras: "Verdadeira lata de sardinha"
Prós: "I liked the crew, they were friendly."
Contras: "The food was not that pleasant. They need to have a variety based on their takeoff location."
Contras: "Voces me venderam uma passagem as 9:47. Eu tinha apenas 3min para fazer meu checkin pois encerrava as 9:50. Não consegui, perdi o voo e o dinheiro. Palhaçada, irei entrar na justiça. Deviam alertar ou bloquear as vendas faltando pouco tempo para o checkout."
Prós: "Crew very professional and staff well informed."
Contras: "Feels like a bus in the sky. Same device as Ryanair but not on time."
Prós: "Vôo saiu no horário, tudo muito bom."
Prós: "Simpatia da tripulação"
Contras: "Espaço entre bancos demasiado pequeno"
Contras: "Cadeiras da Business"
Prós: "Tripulação muito atenciosa."
Contras: "A distância entre os assentos. Muito apertado."
Prós: "Old airplane very outdated entertainments system and seats are very narrow ."
Contras: "Old airplane very outdated entertainments system and seats are very narrow ."
Contras: "O prato que escolhi, disponível no menu, não estava disponível no vôo."
Contras: "outdated inflight entertainment system generally worn and old plane"
Prós: "Spacious not over crowded smooth flight British Airways was great! Very attentive flight attendants."
Contras: "Chicago O'Hare was a mess as far as making connections. There was no signage and the airport attendants did not offer any assistance."
Contras: "If you want to reserve your airline seat (I'm talking a standard economy seat) you have to pay $34 per seat if it's 24 hours or more before your flight. Guess what happens at 24 hours? The airport takes over and you're stuck in the middle of a crowded 10.5 hour flight all because you weren't able to select your seat ahead of time. Just another money grab from a tanking airline."
Prós: "The flight itself was fine"
Contras: "The delay made me miss my connections, and cost me a day at a festival I paid a lot of money for and planned 6 months around. the options given by staff were not too helpful"
Prós: "Good flight. Friendly crew members. We checked our carry on because the flight was full and the attendants said that they wouldn’t have room for all the bags. Checking the bags was very easy and we got to board the plane first."
Prós: "Pontualidade, espaço entre as poltronas."
Contras: "Ter que comprar a água"
Contras: "Atraso de mais de 1 hora"
Contras: "They cancel my flight the day before"