Encontre passagens aéreas baratas de Aeroporto Internacional de São Paulo-Guarulhos a Pacífico Sul

Prós: "Loved it"
Contras: "Sit was a little tight"

Prós: "Food"
Contras: "Seats"

Contras: "Delayed by 1 hout"

Contras: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Prós: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Prós: "Crew and food."

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Contras: "Handling flight delay"

Prós: "Everything"
Contras: "Nothing"

Prós: "Liked comfort and srvice"
Contras: "Doha to Lahore flight plane was a bit older than Edinburgh was new and exciting"

Prós: "Just as I thought it could not get any better The service was perfect. The privacy was superb and the comfort allowed me to sleep for a good while."
Contras: "Nothing to dislike."

Prós: "i like the service of qa. its amazing."
Contras: "none at all"

Prós: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Contras: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."

Prós: "Everything really.They run the airline very smoothly and professionally from boarding to disembarking."
Contras: "They tempt you with so much food lol although some of the food wasnt too appealing.toilets very clean and seemed to stay that way throughout long 17hr flight.good leg room for a long legged guy like me.felt sorry for lady with two young children.She could have been allocated better seats."

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Prós: "Ground crew was especially helpful to my mother who could not speak English or Arabic, and had never flown before. She also had difficulty walking, so everyone assisted her in the airport and during her long connection in Doha."

Prós: "The service and food."

Prós: "Overall a good service with good food."
Contras: "When flying from New Zealand to Doha, we departed Auckland at 15h25 and due to the time zone, most passengers body clocks would have been expecting sleep within a few hours. However we were flying West and thus into daylight. Sadly the window seated passengers were not asked to close their window blinds to block out the sunlight and many were left open. This made the cabin very bright and a difficult environment in which to sleep. Too much advertising before the on board videos, but otherwise content was good."

Prós: "decent leg room. the staff was accommodating"
Contras: "the brea was har. some of the food was overheated thus making it hard to eat"

Prós: "The ease of connection from New York to Nagpur. It was a breeze."
Contras: "My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!"

Prós: "Flight service"
Contras: "Comfort"

Contras: "I used Qatar airways 3 times so far. In the last flight, were a connection has 8 hours between 2 flights, they deny me to stay in a hotel. The last 2 flights which have exactly the same schedule, I used the hotel in that 8 hours between the 2 flights. I asked why, they told me that my ticket is not eligible to the hotel, although, I bought the last two times from Kayak, with almost same price. My first flight with Qatar Airways was on July 2017. My second flight with Qatar Airways was on August 2017. My third flight with Qatar Airways was on Jan 208."

Contras: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"

Contras: "Flight delay by 4 hours!!"

Prós: "Flight attendants very nice"
Contras: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"

Contras: "My personal stuff been stolen in airports"

Contras: "Na"

Prós: "There were a lot if security checks but the boarding crew was very helpful and let me check in a bag at rhe last minute with duty free shopping items that i would not have been able to carry with me on-board the airplane."
Contras: "No internet and the food was mediocre at best."

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Prós: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."

Prós: "Polite staff keen to help"

Prós: "Nothing"
Contras: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"

Prós: "Crew are great and entertainment options are good."
Contras: "The seats are quite uncomfortable and small. Really struggled to get comfortable."

Prós: "my child was very sick on this flight and the air crew were very concerned and very helpful... i really appreciated all their concern and help. they consulted a doctor on the ground and provided the medicine and advice to bring my 3 year olds sickness under control... ( which included diarrhea and vomiting numerous times... please thank them for me... they were also concerned about her welfare after we would land.... thanks thanks thanks"

Prós: "Everything is good"
Contras: "Everything fine"

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "Could have done without the awful sexist ads they play on in flight entertainment."

Prós: "Qatar is quite possibly the best airline in the world, especially on its long haul flights. It is heads above the other two major Persian Gulf airlines. All the employees with whom I dealt were excellent and customer-oriented. The planes between Doha and London were new, had more space than older planes and had an excellent selection of movies and TV shows. I ordered special meals on all the flights, and I was very satisfied. I have been a fan of Qatar Airways since I flew it to Australia in 2011. It continues to do a superb job, even in Economy."

Prós: "Much better knee space. Excellent flight, good service..."

Contras: "On the second leg, my first choice option was not available. Instead I was offered what appeared to be a lurid pink yogurt, coupled with fluorescent orange 'juice', together with the Indian vegetarian option. The accompanying 'muffin' appeared to consist of the following ingredients: flour, oil. Suffers from the "African flight's don't matter" syndrome when it comes to level of staff and entertainment. I was expecting better from Qatar - back to Emirates I go!"

Prós: "Crew had amazing customer service with a badly serviced plane"
Contras: "Was on flight QR 743 Doha to Boston. The pilot landed as if it was an afterthought In good weather, it sounded as if the pilot used the computer to land. The crew worked with great pains within a difficult situation. The flight was delayed by an hour, full flight had dirty lavatories without water from the get go! One of the middle lavatories could not lock! This plane should have been better serviced by ground crew before it departed Doha! Infotainment system is confusing, keep it simple and add more up to date movies. Even then, I will still fly QR over all else."

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "New plane. Decent legroom."
Contras: "Not enough food was served for a 16.5 hour flight."

Prós: "Entertainment"
Contras: "Food"

Contras: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."

Prós: "Nothing at all"
Contras: "Poor management didn't provide a hotel for layovers more than 12 hrs"

Contras: "No good movies on the flight. The crew hardly interacts. The food sucks and they served sausage to me even though I was a vegetarian and they said they didn't have anything else. The headrest kept falling off ."

Prós: "The entertainment was great."
Contras: "N/A"

Prós: "Rhank you dear Qatar for excellent customer service"
Contras: "Food"

Prós: "We flew from Anchorage to Boston via Seattle. If there had not been a delay in Anchorage, the flight would have been excellent. However, there was a mechanical problem earlier in the day with a plane to Cincinnati. Our flight was scheduled to leave Anchorage at 4pm, but Delta decided to take our pane from us and use it as a substitute for the original but nonfunctional Cincinatti plane. A ridiculous decision. The Cincinnati people already had missed all their connections, but now all the Seattle people missed theirs as well. When we finally got to Seattle 3 hours late (just before midnight), the desk agent said that Delta had no hotel rooms for us and also no hotel vouchers. We thus had to find a room and pay for it on our own. The next day, we had been rescheduled to Detroit and then on another flight from there to Boston. The flight to Detroit arrived nearly 30 minutes late, and we just barely made our connection. Had we missed it, we would have had to spend that night in Detroit. Delta did its best to keep the two of us together. On the Seattle-Detroit flight we were on opposite sides of the aisle in the same row, but that was in a row right behind a bulkhead, making it easy for us to walk over to each other. On the Detroit-Boston flight we were next to each other. Both flights were completely full, so Delta must have made some effort to keep us together as well as possible."
Contras: "Delta should not have made the dumb decision to take the Seattle-bound plane and use it as a substitute for the malfunctioning Cincinnati plane. Delta should have provided accommodations for the stranded travelers once they arrived in Seattle."

Prós: "Loved it all. Thanks for helping me get home to Australia when other airlines couldn't."

Prós: "Really nice crew"
Contras: "The flight could’ve been on time and not delayed 24 hours"

Prós: "of everything."
Contras: "travel time ...ahahah ...."

Contras: "Bathroom floors could be better."

Prós: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Contras: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."

Prós: "Great crew, early arrival"
Contras: "Old screens, snacks getting smaller, too much ice in the drinks"

Prós: "I liked the free "meal". I chose the cheese. Reminds me of airlines 15 years ago."
Contras: "Main cabin is not built for people 6 feet tall. My body feels awful after sitting in those seats for 5-6 hours. Reclining causes the seat to shift forward, creating even LESS leg room!"

Prós: "Good on flight entertainment"
Contras: "Tried to select my seat 2 weeks out from flight. Was told by multiple delta employees I can only change at the gate. Was unable to change seat and ended up getting downgraded to middle seat middle row. Rude flight staff that barked at the passengers"

Prós: "Great crew."
Contras: "More food choices, but what we had was good."

Prós: "Crew was exellent"
Contras: "The food quality needs to improve."

Prós: "Although the take off was delayed (having nothing to do with the crew or airplane or LAX), we arrived right on time. Good food. Great in flight entertainment. I appreciated the low lighting levels while we were trying to sleep/rest."
Contras: "The plane needs more bathrooms."

Contras: "food options"

Prós: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Contras: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Contras: "Delayed 4 hours at LAX and even though we made it to the gate to fly out on our connecting flight they had given our tickets away and booked us on a flight 5 hrs later. They told us our bags would be transferred. They werent and now both my daughter and i are starting out a dream vacation with no l"

Prós: "The staff was friendly and helpful"
Contras: "Outlets to charge my electronic devices for the long flight"

Contras: "Worst transatlantic flight in 40 years. Filthy old seats and mine had a wet ironed stain. The seat in front of me was broken and reclined into my lap. That made the screen for entertainment unusable. The reading lights didn’t work. The toilets were a mess and never serviced."

Prós: "Good snacks"
Contras: "Nothing"

Prós: "boarding the plane was simple and easy, and the flight crew, what I saw of them were friendly and attentive to first class only."
Contras: "another boarding passenger had to explain that I was in his seat, because the lockers/overhead bin for my row was over his row making seating confusing. the cabin seats were so close to each other that a normal sized person could not sit without elbowing the person next to him or her."

Prós: "Being in First Class"
Contras: "Heavier food selection would be appreciated."

Prós: "Delta - best airline"
Contras: "Airbus - entertainment systems never work."

Prós: "Leg space"

Prós: "Boarding was seanless"
Contras: "I wasn’t able to sleep much because the seat was not comfortable."

Contras: "They lost my luggage & made me miss my connecting flight"

Prós: "Staff was attentive and pleasant. Seat was comfortable, good knee room. Left and arrived on-time. Good experience."
Contras: "Reclining seats need to either go away, or be built so that reclining takes leg room away from the person reclining. Why should I be punished for a rude passenger in front of me who decides to punish me by reclining their seat?"

Prós: "The Delta Help Desk at the airport was actually pretty helpful for the times I had to use them."
Contras: "Flight was delayed....3 times(more?) from late at night to early morning the next day. Delta Help Desk rescheduled me and got me a room at Howard Johnson’s for the night. Called HoJo’s to confirm they had non-smoking rooms available. Got on the hotel’s shuttle bus and the driver announced that HoJo was full and all voucher holders would go to Rodeway Inn but those without vouchers would go to HoJo....huh!?? Called HoJo and the same person I’d spoken to 20 mins prior said it was correct, that Rodeway was a sister property. The Rodeway Inn Metro Airport is pretty disgusting. This is my opinion after coming from remote Mexico and extensive travel in Africa. It should be torn down. Delta/HoJo should not send customers there."

Prós: "The longer leg space"
Contras: "Again, I can not understand why the airlines have to narrow the seats so much..."

Prós: "I asked twice for a second declaration form as I made a mistake on the first and both requests were ignored by cabin crew. 2 crew members said that they would accommodate me but neither delivered."
Contras: "Not enough searband leg room"

Prós: "Food was ok."
Contras: "Flight attendants could have been a little more friendly and helpful."

Prós: "The food that was served was good. The crew was attentive and nice ."
Contras: "Comfort seats didn’t seem like much different than reg seats. Didn’t like the cattle call boarding process at lax ."

Prós: "my seat did not recline so i was very uncomfortable."

Prós: "I had a whole row to myself and was able to sleep"
Contras: "No movie selection, no blankets."

Contras: "Overall the flight was good. It would be nice to see if we are Lincoln and Wi-Fi and the greatest selection of movies to its offerings."

Prós: "spacious comfortable seats"
Contras: "I waited in line at Virgin Australia for 35 minutes only to be told that I was actually on a Delta flight even though my itinerary said Virgin Australia. good thing I was early to airport or I would of missed my flight because I had to go find Delta check in"

Prós: "Didn’t fly to Detroit . Delta changed flight to Atlanta & then toFort Meyers"

Prós: "Flight Attendant and great Boeing 737-800 was amazing"

Prós: "We traveled first class. Plane needs an update. Seats were not comfortable and did not work correctly. the crew had to continually pull the seat cushions up and reset the elec mechanism b"

Prós: "Space looked a bit cramped in business class but I was pleasantly surprised at the length of the flat bed and the additional foot well space once I'd reclined the seat."
Contras: "Need to fix the flickering lights in the JFK club lounge, the opposite of relaxing!"

Prós: "adjustable head rest is great - being given a pillow is great - the plane was not too cold to sleep either (as they often are)"

Contras: "Very uncomfortable seats that are far too close for tall peolle"

Prós: "nothing other than on time departure Ann's arrival"
Contras: "I specifically shopped carriers other than delta or united, tho my regret usa carriers have stopped offering comforts, service, quality food. Not sure how, but even though I bought virgin Australia ticket and flight, I ended up on delta. Terrible sitting, even though after I paid for tickets I was charged extra for more leg room and priority boarding, I got neither, they advertised free texts in flight, it didn't work either."

Prós: "Flight was on time"
Contras: "Wifi wasn't working for a while and it was a plane without screens"

Prós: "Requested a special meal over the phone when I checked in i.e. 24 hours before talk off, customer support confirmed my request but the crew told me that they had not received anything as such....crew didn't even bothered to offer any alternative. I was fine, didn't have any reservations but my wife and kid went starving all the way remember it was a 15 hour flight"
Contras: "Hospitality"

Prós: "Crew was excellent. Food above average. Plenty of entertainment options."
Contras: "Delta is not the only airline to have planes with the new seat configurations in First Class but they are a big disappointment for tall passengers and couples who enjoy traveling together and cannot even carry on a comfortable conversation on a 15-hour flight."

Prós: "Crew were lovely, boarding wasn't too painful."
Contras: "Payed extra for a seat that was the seat I selected. Totally disappointed"

Prós: "The delta connection flight waited for our flight so we were able to make our cruise :-)"
Contras: "The delay in the beginnning caused a bit of anxiety that we might miss our connecting flight which could've resulted in a missed cruise"

Prós: "Crew was stellar, very accommodating."
Contras: "Food was WAAAAY to salty. Needs some more flavor than just salt sad to say. Would be nice to be offered an entire can of soda not just a cup full of ice and a tiny amount of liquid. Charging for exit row swats? Cmon.... I'm 6 foot 5, why should a 5 foot 115lb woman get all the extra leg room but I canot?"

Prós: "We travelled Economy comfort which has extra leg room & recline, which is great for a long flight such as this. Food was ok, crew were great & there was a lot of good entertainment to watch? A nice smooth ride down to Sydney."
Contras: "Food wasn't so great & coffee as with most Airlines is terrible."

Prós: "GRU to ATL to LEX - all was fine. The plane from GRU to ATL was one of the nicer jets I have ridden in. The ratings above reflect my overall trip of going to Sao Paulo and returning to Lexington, even though the first part had to be re-booked on United."
Contras: "LEX to ATL to GRU did NOT happen because the LEX flights were delayed to the point of missing the ATL connection. While Delta re-booked me on United, my flight arrived 3 hours later than scheduled (so transportation plans had to change), my bag did not successfully move from the Delta flight to the United flight (and was thus delayed in getting to GRU) AND once the bag was received, 4 shirts had been stolen. While a delay/theft claim has been filed with United, this could all have been avoided if the Delta flights had been on time."

Contras: "Delayed 12 hours"

Contras: "Excelente atención y servicio"

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"

Prós: "All good"
Contras: "To drop the bag was very messy"

Contras: "the cabin and seats are old and seems dirty"

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Contras: "Bad"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Prós: "Not much I can think of"
Contras: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Prós: "yo tenia comida kosher y no me la dieron"

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Prós: "Business class is nice and comfortable with LATAM"
Contras: "More choices for the mains would be great"

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Prós: "Crew was extremely unfriendly"
Contras: "Better service. Train your people. Learn from azul airlines"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Contras: "Lack of food!! LATAM you are doing it wrong"

Prós: "Excellent price and value. Great service both before and after travelling with an infant"
Contras: "Food quality could be better"

Prós: "I liked almost all!!!"
Contras: "The sandwich (cool meal)... The may improve it..."

Prós: "The crew was very kínd!"

Prós: "The seats are comfortable, the attention of the crew is great."
Contras: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Prós: "The plane left on time. My LATAM flight to Sydney on Wednesday 12 September was cancelled and I missed a meeting that day in Sydney as a result."
Contras: "We fly during lunch time and were only serviced a snack. Something more substantial would have been in order."

Prós: "Was cold so requested a blanket, was told we will see ..Blankets were given to passengers in the front seat but I was ignored. I usually carry a warm scarf so do not need airline blankets."
Contras: "No issues will travel on this airline again."

Prós: "The aircraft was clean, comfortable and well laid out."
Contras: "Some of the staff had a problem with English enunciation which makes it very difficult for aging passengers to understand"

Prós: "The aircraft."
Contras: "Charger $190 for a second check in bag of 7kg. Extremely rude staff. Terrible food. Never fly with them again!"

Prós: "I like the service, the staff are more helpful to us and lots of different from other airline services. Especially they treat every passenger equally or all the same with given out for any extra cost e.g. food, drinks, entertainement any thing we need while we are up in the air needs. Different from the first class section service in special airfare cost. Love to fly every time when I want to visit my families around the world. Keep it up the good work LATAM Fika Maiava - Sydney"

Prós: "Service on board great people"
Contras: "Overbooked flight we had to wait with baby and 4 years old kid till last minute to know if we could get on board or not. Latam wanted us to fly in three different seats we told them that we were happy to flight next day but they pushed till last minute waiting. When that said yes you're flying they forced us to move faster otherwise the fly would be delayed. Mdvela@gmail.com or 0064212154973 if you want to known more ( there is more). Will fly airnz only from now on and will advise everybody to do so."

Prós: "I would fly Latam again, good service and I saved a lot of money"
Contras: "Would like a lil bit more legroom"

Prós: "Awesome service, friendly staff and the Dreamliners are amazing. Thanks LATAM and thanks Kayak ... Great fares."

Prós: "Wine and whisky"

Contras: "Boarding was disorganized and confusing, no where to sit at gate."

Contras: "Had to wait more than 2 hours in the Que to get the boarding pass. Had to come in air new Zealand and same issues when went to brisbane. More than 8 hours wait before flying to brisbane. Thanks."

Prós: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Contras: "Standing too long before boarding at 2am!"

Contras: "Foods service was very very slow. Foods were not good at all"

Prós: "Nothing"
Contras: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"

Prós: "Nothing"
Contras: "Missed my first leg and then they canceled my return leg without telling me. I then had to pay for a new flight"

Prós: "I like the food,delicious I like entertainment very good!"
Contras: "The service very slow. The sits very small,no confortable!"

Contras: "Latin service can come across as abrupt"

Prós: "Everything was fine and no problems at all with the flight or service. Good value for money."
Contras: "Food was average. I got a chicken sandwich. It was cold (meant to be a cold sandwich) and not particularly tasty. Also, there was limited range of drinks. I asked for tomato juice and this was not available."

Prós: "The food and entertainment"
Contras: "The seats were the smallest seats I've ever say in and I felt claustrophobic. Checking into this flight was a disaster and impossible. Tam would redirect me to Tam airlines and Lan would redirect me to Lan. The Lan customer service was unable to get into the Tam airlines flight so we emded up with the most awful chairs in the airline. I wish they would fix their website so checkin isn't as frustrating as it was for me. I understand the airlines merged but if each airline is unable to access eachothers flight then how exactly did you merge? ALSO when we got off the first flighy to connect in this one they gave us no explanation until 20min later to where we should commect to this flight. They MADE US WALK A 20min WALK TO ANOTHER TERMINAL WITH ALL OUR BAGS. It was awful. If your gonna need people to walk to another terminal the least you can do is supply a shuttle."

"Service missing, for horrible and small portions"

"No comment"

Contras: "The cabin crew was quite stuck up and unfriendly"

Prós: "Short flight"

Contras: "Seats are terrible. Crew didn't ask if I wanted to drink anything with the meal. Seemed like a budget flight."

Prós: "Very late departure and arrival cause us lost of transportation in Barcelona and money paid will not be returned"
Contras: "Lost of deposited money to tea nsportation due to delay plane arrival"

Prós: "Gate was super close to the lounge."
Contras: "The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey."

Prós: "The crew was great and seating an entertainment options were wonderful."
Contras: "Food. Other airlines in Asia have a far better selection of meals."

Prós: "Not amazing...rather lack of attention."
Contras: "It was 20 of us in the cabin. Better attention? More alcohol?"

Contras: "We waited THREE HOURS just to check our bags; we didn't have time for a meal prior to boarding as a result. Were told in-flight that they should've given us vouchers, and now we'd have to pay for something to eat. Our luggage was lost and took four days to be delivered."

Prós: "Excellent crew"

Prós: "Quick boarding as we arrived towards the end and off quickly because we were seated at the back of pane. Crew were very friendly and flight was very swift."
Contras: "Food and drink was good but quite expensive"

Contras: "The people handling the boarding were rude and inefficient. Not a way to staty an 11 hour flight."

Contras: "Male crew who served me on this flight was rude as he threw me the disembarkment cards in a hurry but treated the Caucasian passengers nicely. How snobbish! My family and I will never recommend British Airways to our friends"

Prós: "Friendly staff that helped me change seat after I landed in a middle seat."
Contras: "Food is bad. Did not like it one bit. Entertainment too limited, expected more from BA (particularly in the music area). Feels more.like a budget airline! Maybe London airport problem, but both flights from London (at the start of holiday and at the end) were delayed. Nearly missed my connecting flight to NZ. Overall: Resent experience with BA and London Heathrow airport was to the extend that my future travel won't be with BA nor through London airport."

Prós: "Sydney arrival amazing swift immigration and customs staff polite another step forward Australia"
Contras: "The BREAKFAST wow CHILLED egg and bacon sandwich it may have been delicious in 1956 on an old Viscount but really substandard is an understatement LATE too tight to speed up ie spend more on fuel which increases the stress for me as now we are really close to missing the next leg but praise be - arrival was amazing once we got off the plane see above"

Prós: "BA is reliable in many respects. 1- Timely 2- Friendly staff 3- Decent food served in a timely manner 4- In a BA flight, you know exactly what you get"
Contras: "The airlines are pushing people to upgrade with those ever shrinking seats. I had a slightly above average size gentleman seated next to me and the seat was so tight he had to totally take over the shared arm rest and our shoulders were rubbing most of the time. That's not a way to spend 9+ hours"

Prós: "This was such a pleasant experience at a time when “pleasant” is not the common adjective. The plane was clean and comfortable. There were lots of excellent movies. The vegetarian meal was actually lovely. I know; who ever says that?"
Contras: "The snack was an odd assortment of mushy vegetables in an approximation of a Greek salad. Not good."

Prós: "Pilot was nice"
Contras: "The chaos boarding, unorganized crew, missing our transfer flight and not given options to book differently"

Prós: "We got nothing:-(!"

Prós: "Arrived safely, only a little late."
Contras: "Duty free? Marks and Spencer? The cart and crew kept going by but never offered drinks. So thirsty!"

Prós: "Plane had to be de-iced which delayed departure time and then wait for landing slot."
Contras: "Heathrow need to build more capacity to reduce emissions and delays."

Prós: "It got me to where needed to get to. First flight in 12 months that wasn’t delayed."
Contras: "Poor value for money. The food & drink selection (that you have to pay for) is abysmal. UK Border is a joke, 20+ passport desks but only 2 are ever occupied, ePassport gate DOESNT work (won’t eork if you have kids). Zero f**ks given. #BrexitBritain #BrokenBritain"

Contras: "This is by far the worst business class experience ever. Really bad. Never seen business seat so tight. 2x4x2 configuration in business is just not acceptable."

Prós: "Flew Sydney to Heathrow and was very comfortable in my seat. Seemed wider than most and at 6ft 3 I had plenty of room to move my legs. Pleasantly surprised and actually looking forward to going home next week - just hope its the same 777 plane ! :)"
Contras: "The food was excellent - just not enough of it in between meals. No snacks offered and none that I could find anywhere! Will be making sure to bring some back with me on my flight ! Minor complaint on an otherwise excellent trip."

Prós: "Very nice and comfortable"

Prós: "Excellent flight. Staff very helpful and professional."

Prós: "Crew was great. Process of boarding and disembarking was fine."
Contras: "Space in regards to seating is inadequate"

Prós: "Flight left Seville on time, and landed 10 mins early. Friendly crew. Marks and Spencer food available to buy on flight. Reasonable vegetarian options available - thank goodness. Didn't have to pay for extra leg room in exit aisle - probably because no-one had bought them when I checked in at airport. Would definitely recommend."
Contras: "Only downside is crew member in Seville at the airport gate could not be understood. She spoke English with such a thick Spanish accent and intonations that no-one understood what she was saying on the speaker. She also sounded as if she was arguing, as opposed to inviting us on board in a welcoming and orderly fashion. Although at times funny, it ultimately translated into a lot of noise on her part, and a headache on my part."

Prós: "Flight was on time."
Contras: "Charged for checking luggage when I shouldn't have been. Had to board a bus to get to plane. Charge for on board soft drinks."

Contras: "I always expect water to be handed out, but I guess this flight was too short so I had to ask for a cup of water. That's all. Not a big deal. They brought me water."

Prós: "The crew and assistants were excelent"

Contras: "Leg room/space BA offers is calculated for short and small body frame passengers and it is on not acceptable. It feels like cattle Wagon. BA should show consideration for real passengers not some sort of statistical average. I am 6'4" and sitting in your plane's cabin inflicts hours of body pain. The space given is sufficient for children and teenagers. Also sitting in the hot cabin for extended amount of time is extremely uncomfortable. Why there is no cooling and proper air ventilation right from the beginning?"

Prós: "The welcome drinks and hot towels (premium economy) are good. As is the drinks trolley before meals. The seats are just OK"
Contras: "Major gripe is seat allocation we had several issues but the worst was being issued with a boarding pass and seats from London to Sydney only to have them changed to inferior seats at Singapore with the ultimatum "sit in the new seats or get off the plane". Excellent for customer relations, we won't be traveling BA again"

Prós: "Having a little bit more room, footrest and legrest do really make a difference on the long haul flight. The little touches like being greeted with a glass of wine or water, having proper silverware with the main meal really mitigate the general misery of long haul flying. The main meal is really quite delicious as well. You also get provided with socks, toothbrush, mask and nice headphones."
Contras: "Honestly, the seats are really quite hard and could use a little more padding! They give you a little cushion which I ended up sitting on to relieve pressure on my tailbone. The coffee that came with the box lunch was fine but if you wanted cream you were out of luck. Instead a tiny amount of milk was provided. At least you got some caffeine!"

Prós: "Loved it all"
Contras: "no wifi"

Prós: "Nothing to talk about. Entertainment had many choices"
Contras: "Food was pathetic"

Prós: "Friendly, efficient crew, entertainment & flight info on monitor."
Contras: "Economy seating. Quite cramped.. I would make sure to book at least Premium Economy in the future."

Prós: "Boarding process and crew were efficient."
Contras: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."

Prós: "flight attendants excellent...food was not good.but Fri is were great. Thank you"

Prós: "Crew is very nice"
Contras: "Seats are pretty small"

Contras: "The in-flight entertainment had issues about an hour and a half into the 8 hour flight. The crew reset individual seats with no improvement. They made any announcement asking people to stop hitting the call button about it because they were aware of the problem and said that if there was no improvement they would reset the entire plane's entertainment system which they never did. Therefore, we did not have any functioning entertainment for the remaining 6.5 hours of the flight."

Prós: "Everything that BA is not; excellent crew & food"
Contras: "Nothing"

Prós: "Seat selection options, easy to use online services"
Contras: "Entertainment system did not work at one of the seats on flight home. Flight was pushed off, causing it to land at 3:30 am."

Prós: "Back facing window seat, flat bed, great service, good food, arrival ahead of time"

Contras: "Entertainment on the flight and also seats condition"

Prós: "Im 55 and slightly over weight getting a middle seat when the arm rests don't raise and seats so close together was a major issue getting in and out on such a long flight and I watched other women experiencing the same issue."
Contras: "Armrests to raise up 2 to 3 inches more between seat front to back. Especially if the persons in front of you have reclined there seats"

Prós: "Crew."
Contras: "Food and entertainment. Food needs improvement. Screen was outdated and blurred."

Prós: "Short flight, no complaints. I liked that coffee was served with milk."
Contras: "No real complaints."

Prós: "The food was half decent, and the entertainment program was good"
Contras: "First flight was late causing me to miss my connecting flight. Then they not only forget my bags in London, but then give my seat to someone else on the second flight. Instead of being apologetic in any way, they just ship me to a crappy, tiny seat at the back of the plane. Arrive in Sydney to find they had forgotten to put my bags on the flight, and, despite there being the possibility for them to be aware of this in Singapore, they didn't even have to decency to tell me this had occurred. Despite other customers being told that their bags were missing. All in all, not happy with my experience, and to be honest, I'm dreading my return flight with them"

Prós: "Nothing to write home about."
Contras: "Squished seats, mediocre food. Competitor deliver more for the same price or less."

Prós: "Boarding priority for infants"
Contras: "Food was pretty bad quality wise and some of the crew members were really short tempered drill Sargents who were in a very bad mood"

Contras: "Our second international flight was at lunch hour and all they offer was a biscuit (2 units per person)"

Prós: "Expensive, tight seats, They now charge extra if you want to sit by the window. Mediocre."
Contras: "They lost my luggage. Avoid this airline like the plague. Never again."

Prós: "Nothing"
Contras: "Everything"

Contras: "Crew should be trained again in basic stuffs."

Prós: "Used system wide upgrade to first class. Seat is spacious and comfortable. Mattress pad is a good addition."
Contras: "Crew member serving 1st class was bad, average business was class crew is much nicer and more helpful"

Prós: "Great food"
Contras: "Need a polite crew"

Prós: "Good entertainment, seats were ok."
Contras: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"

Contras: "Nervous neighbors"

Prós: "None"
Contras: "I had very bad emotions sickness from London to Dallas TX. After I got on the plane I asked one crew member if I have any chance to switch the seat to sit by the bathroom because I am very sick, but seems no one cares. They said there is nothing they can do and tell me to get back to my seat. The whole fight I was sick. It was a horrible no crews member were asked me how I felt. No crews member checked me if I were ok. I had fever and so sick. There were late. I never have any bad fight like this forever."

Prós: "Nothing."
Contras: "Leaving MKE was organized and orderly. No problems noted. Once in PHL, flight was delayed due to no crew. After an hour or so, boarded the plane. Was on the plane for 45 minutes with no explaination from the crew. It was an electrical problem. Had to inboard and wait 45 more minutes. Allow weld to rehoard again. Waited another 20 ministrations before leaving. I am all for safety, but communications need to improve."

Contras: "Crew do not know what kind of menu they have. We had white fish moqueca, rice was uncooked. Moqueca was flavored Boarding was very confused, we bought premium economy, on advertising we could check-in on business class, no specific line for business or economic, only separated line for first clas"

Contras: "Left Newark 2 hours late which mean missing connections in Chicago by 20 minutes. From that point on American was inept in getting me to MSP."

Prós: "AA is always on time! Love the premium economy!"

Prós: "AA was great, the only issues we had was 100s of screaming babies and rude people that cut the line....Not much AA can do about that."

Contras: "Today’s flight was extremely cold. Almost everyone in the plan was under the covers at some point."

Prós: "Boarding was more efficient than I expected. And the leg room was very good, but the seats were narrow. Narrow seats made it a bit uncomfortable for a long 13 hour flight. Crew was efficient and very friendly."
Contras: "The sandwiches were too cold - actually had ice cycles. Narrow seatingwas constricting and entertainment wasn't varied enough."

Contras: "Due to technical error my flight delayed and I missed my flight to Hyd from London. I was traveling on personal medical emergency and missed an important surgery of my mother."

Prós: "When our flight was delayed in Denver the agent at the check in gate worked very hard to get our flight plans changed with as little impact as possible."
Contras: "We understand that delays happen but due to a delay on American Airlines we have lost our luggage and it doesn't seem likely it will be returned. We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall."

Prós: "Attendants are always friendly; always a peaceful travel event"

Prós: "Entertainment, crew"
Contras: "Several flights were delayed and canceled on last minute."

Prós: "Nothing."
Contras: "Was informed when we checked in that the flight we had purchased did not exists. We were informed thatcher would have to wait 24hours (after an already 7 hour layover) to catch another flight to Los Angeles. After debating with customer servinge several times and being forced to wait in line after being told things were fixed several time we had to threaten to record conversations and had someone call American Airlines headquarters and finally was able to get in the flight the same night. We at work be point were laughed at by an American Airlines customer service professional. I had purchased upgraded seats since I’m over 6 feet tall and they were not able to accommodate on the new flight, the flight was horrible and I had ton stand up every hour to make I the whole 12 hours."

Prós: "The only decent point was the food. Not great but at least edible."
Contras: "Since check in in São Paulo was a complete chaos. There were only 2 people helping on check in (in machines) and these people were still not helping people (like me) with questions about on how to do check in in those machines. On the other hand to dispatch the bags there were almost 8 attendants to receive the bags. Ridiculous! I’ve tried calling American Airlines and Latam several times to assign a seat for me and they swore there were only middle seats but I know how airlines work to make extra money on these seats. At the end, they only gave me a middle seat option and I had to take I.t of course. On the plane I realized there were dozens of empty seats and yet they made sure not give them to me or anyone else. Unbelievable! Unfortunately I still have to use AA on my way back to Brazil. After this, I’ll chose another airlines for sure. Also, the 3,4,3 arrangement is ridiculous: there’s no corridor space making people touching you everything someone passes by your seat. And boy! Those seats are so uncomfortable and there’s no way to incline the chair so you can even have a little rest (because it’s impossible to even sleep on those seats). The crew were simply doing their jobs! No pleasure! No smile! No engaging with anyone unfortunately! They looked miserable and I asked for water and the flight attendant NEVER brought me anything. Seriously! Water is free!"

Prós: "Clean comfortable and on time"

Contras: "Seats and food"

Contras: "1hr delay"

Prós: "Dinner was decent"
Contras: "Breakfast seemed poor."

Prós: "the choice of movies was great. I two very well presented selections."
Contras: "Outside of one drink service we never saw or heard from the crew. Not one food item for purchase was ever offered. I am glad I ate in the terminal or it would have been bad for me."

Prós: "Nice meals, attentive staff"

Contras: "I had a connecting flight in DFW to BOS. My plane left late from OKC, giving very little time to get to my connecting flight in DFW. The flight arrived in BOS and I got to the gate at 6:15pm; with a flight departure of 6:25pm. I felt the gate agent handled the situation very poorly. Instead of letting me, and another passenger with the same situation as mine, let us know why the gate was closed 10 minutes prior to departure was rude and brusque and said sorry, nothing could be done. A simple explanation of why we couldn't board would have gone a long way. She finally barked out for us to go to Customer Service to re-route us. Customer Service was very slow and the agents had attitudes. I did get on an AA flight the next morning, including comp vouchers for dinner and breakfast, but I missed an entire day of the conference I was attending in Boston."

Contras: "24hrs delay and very poor communication from crew are not acceptable."

Prós: "During the time we were wkaiting for final decision on the flight delay I did not like any activity from crew and AA's emplyees."
Contras: "I understand some delays can occur due to tecnical problems and most of the times they are out of control but negative issues related to communications they are controllable and they must be reviewed and implemente properly."

Contras: "Take off was delayed for nearly an hour and the flight re-routed because of weather. We had scheduled plenty of time to make our connecting flight but we weren't updated on how much later we would be. This caused a lot of worry and stress not knowing when we would land or where our connecting gate would be. Fortunately the gates were next to one another and it all worked out. There were supposed to be usb charging connectors under the seat but I felt around for nearly 30 minutes and couldn't find them. Nobody could."

Prós: "Lots of movie options."
Contras: "I didn't like anything else about the flight. My seat was broken and the seats are incredibly cramped! Absolutely no leg room whatsoever. I am 6 feet tall which is an average male height so I can't imagine how anyone taller fits in those seats."

Contras: "We arrived 30 minutes early but then we waited 30 minutes for a gate."

Prós: "Customer service good. Offered food/service quickly."
Contras: "Film selection was subpar, and had no subtitles available. Flight safety information video so unbelievably boring. Flight crew repeated all instructions at least 3 times including video interruptions. What is the point of having in flight entertainment if crew will interrupt said entertainment at least once every 10 min to remind you you are still in turbulent air? Do they honestly think the passengers forgot? We are in the plane too! I understand they have to be careful due to liability but this airline is ridiculous. Believe it or not customers do not like being treated like children. Would not recommend to others or fly this airline again. Also, the lunch was awful even by airline standards. Btw the airline was avianca not AA. kayak must have messed up or they are owned by AA. AA is great and I recommend them wholeheartedly but Avianca is awful. Stay away if you can afford to do so."

Prós: "Staff were friendly and seats were comfortable."
Contras: "My TV wasn't working and it was the same for a couple of others. They managed to get the others moved stright away but they kept telling me they would reboot it and sometimes it was slow starting up. They rebooted twice and after 2hours 30mins into the 8 hour flight they accepted that it wasn't going to work and they finally asked another passenger would they swap with us. They said that all TV were checked on the ground between flights but this was obviously not the case."

Prós: "Slept very well in business. Great crew!"

Prós: "The airline was great."
Contras: "It airfare.......I've never in my life had to deal with such an unprofessional company in my entire life! I'm honestly shocked that you use them considering your a creditable company. I was screamed and cursed at hung up on and also cancelled off my flight the morning of and then had to pay an additional $100 to get back onto the flight! When I checked online they have nothing but bad reviews. Unfortunately I will not be booking through kayak again in fear of having to deal with airfare."

Prós: "The "very" new 777-200 was very comfortable, well-laid out. I usually skip or leave half of the in-flight food served, but this rates as one of the best meals, I've had in an airplane outside of business class. The in-flight entertainment/information service was decent, but perhaps because the plane was still in new condition."
Contras: "On this entire business trip, I booked with other companies, but ended up 5 flights operated by American Airlines. One cancellation, 4 delayed, 3 late arrivals. The last one was the most annoying. I will be avoiding AA in the future. The domestic crews are generally brusque and miserable. The international flight crews were more accommodating and pleasant, but most of them also seemed annoyed at passenger presence. Also, having to pay for a preferred seat on a half-empty airplane is simply unfair. By 24hrs before the flight, AA must have known there were plenty of empty seats."

Contras: "I did not fly I lost my flight they had a problem with the airplane on my flight from brasilia to sao paulo so I arrived late lost the connection to my other flight from Sao Paulo to LAX. Also they lost my luggage. LATAM and American Air Lines doesnt know where my luggage is. I arrived at my LAX 12 hours after. They still dont know where my luggage is"

Contras: "I had my reservation cancelled despiste numerous phone calls. The flight was operated by AA, and they told me I wasn't on the flight, but after many phone calls LATAN assured me I was booked on the flight. When I got to the airport, I was not allowed to board my direct flight from GRU to LAX, instead I was sent to Miami then Charlestown , I took me an extra 12 hours to get home. I lost a day of work. Who's going to reimburse me for that ???"

Prós: "Staff was pretty good, and while the food wasn't incredible, it wasn't bad."
Contras: "I hold the personal opinion that the headrests on transatlantic seats should be the sort that prevent one's head from falling to the side. It seemed like this was a domestic plane assigned to an international route."

Prós: "Friendly staff ice landong"
Contras: "No leg room & I am only 5'6' & slim."

Contras: "The crew definitely needs to be changed. There needs to be hostesses who are more attentive and actually care about their passengers."

Contras: "How does American think it can get away with a mediocre business class fitting and charge the same as Lufthansa and United? In this flight, the did recline 170º but formed a ramp that did slowly slide the passenger under the set in front of him. I'd recommend someone from AA should fly Lufthansa Business Class or Singapore Airlines Business to check out how it should be done! ANd then, flying a beaten up 777-200er while its competitors fly 787 is nonhing but a shame!"

Prós: "I like the entertainment."
Contras: "Food and distribution of the food. Unfortunately on my flight the flight attendant was so busy that forgot to come back for the water/coffee drinks."

Prós: "When we tried to check in there was not reservation because flight was with American not satam - luckily we figured it out"
Contras: "Make it clear that ticketing airline might not be the actual airline!!"

Contras: "Took a long time to get off the plane after landing and luggage claim took took a really long time."