Encontre passagens aéreas baratas de Aeroporto Internacional de São Paulo-Guarulhos a Austrália

Contras: "coffee is to strong and to many spicy foods"

Prós: "Crew was nice. Seat was broken for recliner."
Contras: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."

Contras: "Delayed by 1 hout"

Prós: "Friendly crew and easy boarding"
Contras: "None"

Contras: "Lights did not work, so diner was guessing whats was in the tray"

Prós: "Left on time, arrived on time. Children aboard did not cry !uch."

Prós: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Prós: "the staff were friendly and accomplished good travel nothing was too much for them."
Contras: "nil"

Contras: "I didn’t like the spicy food"

Prós: "Crew was very friendly"

Prós: "Great service, friendly and helpful"
Contras: "nothing"

Prós: "Very impressed with the service. Very friendly staff"
Contras: "My entertainment unit on the Perth Doha leg never worked even after several resets"

Contras: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Prós: "comfortable seats good service"
Contras: "nothing"

Contras: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."

Prós: "Great services"
Contras: "Boarding slow"

Prós: "Service, attentiveness, food."
Contras: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"

Prós: "Hosted services"
Contras: "Nothing"

Prós: "Overall better than most of domestic US or Korean national airline in terms of food and service."
Contras: "Boarding took longer than other airports. Too many redundant checks for no apparent reason."

Prós: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Contras: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Prós: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Prós: "Food, seat, overall comfort and timeliness."
Contras: "The entertainment system was not working - on a 12+ hour flight..."

Contras: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Prós: "Enterment"
Contras: "Crew nice alway take care customer"

Contras: "The trays of water could come around more frequently"

Prós: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."

Prós: "Boarding and ticket counter crew were good."
Contras: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."

Prós: "I liked the food, the crew, and the team at the airport was nice and professional. There was a air host by the name of Zaid or Zain and he was from Bombay. Really nice person and very easy to talk to."

Contras: "They arbitrarily switched the flight one hour ahead of schedule, with no notice so half the passengers ended up missing it."

Prós: "Good service from cabin crew"
Contras: "Seat is quite small compared to other flight"

Prós: "Comfort"
Contras: "Food"

Contras: "Not being on time from Doha to chicago, it was an hour late departure."

Prós: "One of the best flights in the past 5 years! 5 gold star service!"
Contras: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Prós: "Decent leg room. New plane."
Contras: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."

Prós: "Entertainment"
Contras: "Food"

Prós: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"

Prós: "Respect the scheduel and well organize."

Contras: "No leg room, very confining. Food so-so. I do not recommend traveling on this airline."

Prós: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Contras: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"

Prós: "Food came out 1 am melb time ,2 hours after departure ."

Prós: "The staff was friendly throughout and boarding was quick. There were no delays in taking off. They had also helped organize a hotel for the long layover including meal vouchers, visa, and return transfers."
Contras: "During meal times they didn't ask the person ahead of me to put their seat up which made it difficult to eat. They also ran out of quite a few meal options on the various flights I took."

Prós: "Crew were nice and courteous. Quickly boarded passengers and deboarded passengers upon arrival in Qatar."
Contras: "Late departure from Amman without update as to reason."

Prós: "The plane was clean, the staff was very friendly and attentive, the price was right, the seats were comfortable, and they had a good selection of movies /entertainment. We would use Qatar again"

Prós: "Check in was easy"
Contras: "Sitting on plane 3 hours at HIA isn't fun due weather in KRT"

Contras: "I had chicken three time on the flight. To spicy for my tastes. Even scrambled eggs had a hot sauce on them."

Contras: "I got the last meal. For dessert I was given a hard roll, no cheese, no packaged water, no feta salad. I was bumped and stepped on by the crew with no apology. Food i did get was barely eatable."

Prós: "Same as my above review."
Contras: "Same as my above review."

Prós: "crew service on time arrival and departure customer service, in general"
Contras: "inflight entertainment could be better food could be better"

Prós: "See above"
Contras: "Nothing"

Prós: "plane is comfortable and business class bar is great"
Contras: "Boarding was a mess and food is terrible"

Prós: "Entertainment, punctuality, helpful crew"
Contras: "Food"

Prós: "Crew was amazing. Flight was on time. Seats were good per economy class"
Contras: "Food could have been better"

Prós: "It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us."
Contras: "The entertainment shows could be better as it was limited"

Prós: "Great crew. More room for seat would be better"
Contras: "All seats should look like the first class seats. I’m a little person and still was cramped. Can’t sit in same position for that long."

Prós: "The Seats are very Comfortable"

Prós: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Prós: "In general, everything as expected, some crew members were even extra nice."
Contras: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Prós: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Contras: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."

Prós: "The food was very good, the seat was comfortable, the entertainment was great."
Contras: "Water could have been offered more frequently. I got a bit dehydrated."

Prós: "Best of the nest"
Contras: "Nothing"

Prós: "The crew were very hard working and did a great job."

Prós: "Good seats. Good space good crew."

Prós: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Contras: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"

Prós: "Good range of movies"
Contras: "Poor service by busy tired crew, no water offered. Food dry, old, not good taste. Had food poisoning"

Contras: "Because my husband and I couldn't complete the online check in, we ended up sitting on different ends of the plane."

Contras: "45 minute wait for luggage on conveyor belt"

Prós: "Great service"
Contras: "The price was too high. I usually pay $450 USD less."

Prós: "The crew were nice"
Contras: "Terrible food Outdated entertainment"

Contras: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."

Contras: "I could not pick my seat in advance. It wasn’t clear while booking that this was the case with emirates. They had fees to book a seat in advance. I could only pick my seat when online check in was allowed. It was important for me to have a good seating option on 14hr flight."

Contras: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Prós: "I was very pleased with the service and customer care the airlines displayed."

Prós: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."

Prós: "Awesome plane, lovely cabin crew, overall went above and beyond to make it as best a flight they could for us! I will definitely fly (and prioritise) emirates as a preferred airline from now on."

Prós: "Easy, friendly and comfortable."
Contras: "Last row seats so was a bit noisy. But nothing too bad."

Contras: "There were not proper announcements for delay of flight. Flight moved from gate while overheads bins doors were still open, lots of passengers were still standing, walking in the aisles. Even though I told Steward not to wake me for the meals but still I was woken up 3 times for two serving of meals."

Prós: "Evening thing"

Contras: "Broke my bags."

Prós: "The staff is super friendly and professional."
Contras: "I paid for an assigned window seat (18K) at the front of the plane. However when I arrived to my seat I was told that there is a handicap person in my room and I can't sit there and was offered a seat in the back of the plane. Yes of course I understand and wouldn't want to move a handicap person to get to my seat but at the same time I believe the seat assignment fee which I paid in advance should be refunded."

Prós: "Seamless flight with usual high standrd of on-board service and food"
Contras: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"

Prós: "Good sleep is most important & emirates is very good in this regard. Food is only fair especially the hot food served at dinner. Wines served are generally of a good to a high standard. Some crew members are better than others. Some are really excellent including any of the Irish members of the team - they always standout with their warmth, friendship & ability to read people & situations."

Prós: "Except the seats satisfied overall."
Contras: "We have booked two tickets separately. One for me and the other for my wife and kid. But we were travelling together. When we checkin, we told we need the seats together. But, they did not give the seat together."

Prós: "As above"
Contras: "As above"

Prós: "Comfy seats with good legroom, huge entertainment selection, free alcoholic beverages!"
Contras: "My connecting flight (booked through Emirates but operated by JetBlue) was inexplicably cancelled with 24h notice. Emirates did a good job finding me an alternative flight but somehow did not get my bags on my new flight even though the woman at the counter made a special call to "ensure" that my bags would come with me. Now I have to wait over 24h before I can get my bag."

Prós: "USB chargers at every seat Plenty of entertainment options and new movie releases Good food Tidy bathroom Extremely pleasant air hosts and hostesses"
Contras: "Being in Economy Class. The difference between Economy and Business Class is worlds apart"

Prós: "A380 was superb. Really enjoyed being on-board of that aircraft"
Contras: "Dubai - Cebu leg. They managed to lose my suitcase and my understanding is that was done since the flight was full. I would appreciate if they didn't leave my suitcase in Dubai."

Prós: "Their entertainment system, meals and aircraft cleanliness"

Prós: "Emirates are always very good in every department, unfortunately for the third trip in succession on the outward journey they ran out of the main dish on the dinner menu."

Contras: "Seats are bit congestive, but ok"

Prós: "Service, comfort, food, wine, all outstanding."

Prós: "everything from service, food, to entertainment. Keep up the good work."
Contras: "Seats were a bit small, if I had more room it will be perfect."

Prós: "Excellent service, as expected."
Contras: "Delayed by an hour, was not communicated properly at the airport."

Contras: "We arrived onetime yet Emirates did not have a gate at SFO so we were parked on the tarmac for over an hour after a 16 hours flight. When we got thru immigration in record time due to the newly installed kiosks, we waited for 2.5hours to get our luggage, there was only one carousel open for an entire A380 airplane with all its luggage and the boxes were piling up on each other, some of them were crushed due to overloading, it took them 2 hours to open a second carousel to offload all of the bags. During this entire time, the Emirates representatives were unhelpful, the local SFO personnel were quite disorganized as well."

Prós: "The crew was incredibly nice and friendly."
Contras: "Nothing."

Prós: "The upgraded me to Business Class, an unique experience."

Contras: "I requested (at least 2 months ago) for a cake for my daughters Birthday which was on July 5th. I made the request over phone calling customer service in NY. Unfortunately it was not honored. When I called 2 days before the flight departure just to verify, I was told by the telephone Representative that the request was cancelled by Emirates as it was not entered properly ( ? ). And she can not do anything about that. Though the request was entered by Emirates Employee and Emirates just cancelled the request and did not bother to notify me. My daughter was so upset and was crying , and nothing I could do to make her happy. I will never fly Emirates again."

Prós: "Entertainment"
Contras: "Service was average aND the temperature unbearable"

Prós: "The service and comfort of business class was best I have experienced."
Contras: "I would have liked if it was possible to watch live TV of some sort. For live US news or sporting events...minutiae but only thing that I thought of."

Prós: "Entertainment is good"
Contras: "Terrible food and service"

Contras: "I changes flights to leave out of Sydney instead. I ended up paying 304.00 in change fee even thought i booked flight using 80,000 miles reward travel still was charged to change the flight"

Contras: "Plane needed updated, looked old and some seats had to be fixed mid flight"

Prós: "Nice amenities, very efficient"

Contras: "Seats are too small, uncomfortable. We had a 50 minute delay in departure."

Contras: "This is my 2nd International Flight and Qantas outrated the other airline 100x’s over. Thank you"

Contras: "Have a choice of both sweet & savoury snacks onboard."

Prós: "The service and entertainment provided"

Contras: "Seats were awful."

Prós: "efficient, entertainment"
Contras: "food"

Prós: "Confort"
Contras: "Meal for children first"

Prós: "The seat is narrow compare with other airlines."

Prós: "ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES."
Contras: "I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER"

Prós: "The crew was spectacular. Could not have been more friendly and helpful. Went out of their way to provide great service. The food was great, especially the breakfast!"
Contras: "The coach seats were wide enough, but a couple of more inches leg room would have been better."

Contras: "Boarding is very haphazard, not according to seat numbers, no pre boarding for small babies. Flight attendant spilled juice on me, very unprofessional."

Prós: ":("
Contras: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("

Prós: "Lots of movies and a good amount of food"
Contras: "They wouldn’t let me choose my seats at all and the seats weren’t very comfortable. Which is surprising bc the plane is quite new"

Prós: "Was traveling with my 1yr old and my in-laws. Crew could not have made it a more comfortable journey."

Prós: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"

Prós: "I’ve taken Qantas once before and it made my trip from the US ato AU so much more relaxing. I just took Qantas again and was even more blown away with everything. The crew members are extremely nice and are always present to help you with something you may need."
Contras: "nothing. all good things!"

Prós: "Cabin crew were helpful and updated us on connections in Melbourne (although they wouldn't have needed to do this if the flight hadn't have left late)."
Contras: "Flight was late and this was significant as I had a tight connection in Melbourne. There did not seem to be a good reason it was late as the aircraft was already at Launceston. They just towed it to the gate late! No announcements were made as to the lateness of the flight until the departure time had actually passed."

Prós: "The fresh fruit platter choice for breakfast"
Contras: "No fresh towels to wash hands & face before being served food"

Prós: "It was a good flight overall."
Contras: "Baggage arrived late."

Contras: "Tiny tiny seats with no leg room whatsoever. Couldn't check in online and couldn't get assigned seats or request a guaranteed aisle seat. Extremely uncomfortable for 15 hours."

Contras: "Way too cramp even for airplane standards. When food was served, it’d take at least 30 minutes for the flight attendants to collect rubbish, and since the seats are so small and I can’t keep the tray table open without pinching my spleen, it was really terrible. I paid extra for an aisle seat and was told there weren’t any."

Prós: "Easy to check in on the app. The Qantas crew as usual are friendly and helpful, and entertainment is pretty good."
Contras: "Unfortunately we picked the seats by the toilet, which made sleeping an issue. The space between the seats is quite cramped, very hard to get comfortable for a rest."

Prós: "Great crew"
Contras: "I was seated between a couple who were both overweight and spilling into my seat leaving me with less room. If I pay for a seat I should get a whole seat."

Prós: "The crew was friendly and attentive. They worked hard to make the long flight as enjoyable as possible. The food was bland and uninspired. The in seat entertainment had a great variety though it stopped working with about an hour to go so that was frustrating."

Prós: "Kayak gave me aisle seat in very last row of plane next to bathroom"
Contras: "Seat was uncomfortable in aisle of very last row next to airport. Had to ask to be moved. Food was marginal. Small portions."

Prós: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Contras: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."

Prós: "The crew were professional and looks the part, food was warm and tasty and they made regular checks to see if we needed water or food."
Contras: "Well there were 3 crying babies for a good portion of the flight which is no fault of the airline or parents it's just something that wasn't as desirable."

Prós: "Crew, spacious seats and airplane."
Contras: "Plane was a bit old, like bathrooms."

Prós: "The crew was very nice and helpful."
Contras: "The food was very poor and the entertainment was awful. The touch screen barely worked and the sound system was hard to listen to. I was forced to use the airline headphones. I was always losing sound."

Prós: "Not much"
Contras: "Delayed no information"

Prós: "The crew were so so friendly, as are most Australians, I've come to learn. I love the complimentary adult beverages!"
Contras: "I have no complaints that are unique to Qantas and this flight (cramped leg room, okay ish food, etc.)."

Prós: "Thank you for keeping track of our luggage throughout the massive delays and rebookings."
Contras: "Gate staff at all locations seemed stressed, under informed and overwhelmed."

Prós: "Friendly staff. Clean and tidy. Fast and reliable. Grand cup of tea too. Would recommend and would fly again. Different Safety demo got my attention."

Prós: "Very accommodating for such a long flight."
Contras: "The entertainment system was down causing the plane to be delayed 70 min in an already 15 hour long flight."

Prós: "Friendly cabin attendants"
Contras: "Uncomfortable seating"

Prós: "Flight was full and was delayed. Food was awful this time and the service wasn't excellent. It seems like the crew were tired."

Prós: "Cleanliness, really courteous staff, comfortable seats, entertainment from an app :-)"

Contras: "our ESTA registration has been cancelled, our application for the US travel visa have been rejected. We would like to have refund"

Prós: "Great service, great food"

Contras: "Delays at the airport Economy very uncomfortable Crappy food"

Prós: "I love Qantas in general. I paid for exit row seats and it's worth the extra money."
Contras: "Food was ok but I've had better in Qantas."

Prós: "Perfect flight, departure and arrival in time. Friendly team on board. Appreciate it! Thank you!"

Prós: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Contras: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."

Prós: "Everything was fine. I have flown with Qantas many times, and it was same as usual"
Contras: "I had no problems"

Contras: "Do you really need to be provided with a meal at 11pm just after departure? A decent snack pack would be a better get, and allow people to get to sleep."

Prós: "The crew were cheery, helpful and professional."
Contras: "In economy, space is an issue, still feels cramped"

Prós: "The seats are great in 380 compared to 777 - I'm 187cm and I can stretch out Food seems to be improving - breakfast wasn't soggy!"
Contras: "Crew service is slack as usual, and hasn't improved much - you have to ask for everything - breakfast they forgot the coffee - had to ask, second drink before evening meal - forget it they are just too busy - all 23 of them! On Cathay or Singapore or even United - they help as much as they can."

Prós: "Boarding was efficient and the crew were nice."
Contras: "the seating is horrible. it was the tightest seating I've ever experienced."

Contras: "Very nice crew and great food"

Prós: "The crew was very kind"

Prós: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Contras: "I flew economy and all was good and appropriate to the level."

Contras: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Contras: "Information on arrival time was not correct"

Contras: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Prós: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Prós: "Crew was great and helpful despite oversight in my special meal."
Contras: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The seat was a little uncomfortable but the crew were amazing."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Prós: "Pleasant flight"
Contras: "We were delayed & missed our connection"

Prós: "Entertainment was amazing"
Contras: "Seats a bit hard"

Prós: "Crew was ok."
Contras: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Contras: "Delays, took my hand luggage into the hold,"

Prós: "Being fed was amazing and watching free TV was great!"
Contras: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Contras: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Prós: "yes"
Contras: "not really"

Contras: "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Prós: "Friendly staff"
Contras: "Security check at gate; No priority"

Prós: "great crew and comfortable flight."
Contras: "sceens in the plane to show map and direction of travel"

Contras: "The flight was cancelled and had to be rerouted on United Airlines."

Prós: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Contras: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Prós: "Everything is alright"

Prós: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Contras: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Prós: "Friendly staff"
Contras: "Leg room"

Contras: "Our lougage did not arrive"

Prós: "Able to fly direct to ansterdam"
Contras: "Have to lay over on the way back. More expensive than other airlines."

Prós: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Contras: "Cramped seating."

Prós: "The attendants took great care of us. Super smooth flight."

Prós: "Wifi on Board"
Contras: "Nothing"

Prós: "Good services!"

Prós: "Fabulous trip with friendly, helpful staff"
Contras: "Nothing"

Contras: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Prós: "The staff were professional and friendly The food was very good and plentiful The inflight entertainment has lots of choices The bathrooms remained clean All in stark contrast with BA with who I did the same flight 2 weeks ago and all the above points were very poor"
Contras: "Nothing"

Contras: "They stole my money"

Prós: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Contras: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Prós: "Crew was very helpful.food"
Contras: "Food was not upto the mark."

Prós: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Contras: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Contras: "Why do the crew have to slam the overhead and catering compartments to get them to shut?"

Prós: "The cabin crew, the flight and communication and the cleanliness of the plane."
Contras: "It was really unclear which desk to use at Birmingham airport to check in. It was extremely stressful for a first time flier as I had no idea what to do - the desk location wasn't marked clearly and when no staff were there it wasn't clear that the desk was open."

Prós: "Atmosphere, crew were very professional and friendly"
Contras: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Prós: "Flight attendants were friendly, but they only had limited resources to work with."
Contras: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Prós: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Prós: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Contras: "Nothing​"

Contras: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Prós: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Prós: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Contras: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."

Contras: "Excelente atención y servicio"

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Prós: "All good"
Contras: "To drop the bag was very messy"

Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Prós: "The crew was very warm."
Contras: "Seats very tight."

Contras: "the cabin and seats are old and seems dirty"

Prós: "Crew was good"
Contras: "Seat not comfortable"

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Contras: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."

Contras: "Bad"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Contras: "Cadeira dura"

Prós: "Not much I can think of"
Contras: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Prós: "Everything is amazing"
Contras: "Everyone"

Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Prós: "yo tenia comida kosher y no me la dieron"

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Prós: "The leg place and reclining chair"

Contras: "The temperature should be a bit warmer"

Contras: "Food"

Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"

Prós: "Crew was extremely unfriendly"
Contras: "Better service. Train your people. Learn from azul airlines"

Prós: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Contras: "less ignorant/greedy management"

Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"

Contras: "No choice in food and very little provided. Half a sandwich with stale bread for breakfast"

Contras: "I've flown a lot of different business class flights in my time and these are the narrowest I've ever seen. I am not overweight but I felt very restricted in these seats. Add to the narrow seats is the design of the seat and armrests themselves and you don't have much space at all. No way I was going to be able to work on my laptop in this LATAM business class seat."

Contras: "Lack of food!! LATAM you are doing it wrong"

Prós: "I liked almost all!!!"
Contras: "The sandwich (cool meal)... The may improve it..."

Prós: "The crew was very kínd!"

Prós: "The seats are comfortable, the attention of the crew is great."
Contras: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."

Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."

Contras: "Three gate changes, the flight was delayed and the luggage was left outside in the rain. Recommend waterproofing when flying with Latam."

Contras: "Delay meant I missed a meeting deadline."

Prós: "We are an American Family. We traveled on LATAM Sydney to Auckland round trip. The plane was brand new Boeing Dreamliner 787-8 with all the bells and whistles. The attendants who are Spanish speakers but bilingual were delightful. We had one meal on each flight and 2 rounds of drinks. We had no issues with carry on or checked luggage. To summarize we had 2 perfect on-time flights with no fuss or drama. I couldn't recommend them more even if I tried.."

Prós: "On time flight & very nice service."

Prós: "I would fly Latam again, good service and I saved a lot of money"
Contras: "Would like a lil bit more legroom"

Prós: "Dreamliners are absolutely awesome. I felt refreshed when I landed. Smooth flight, awesome crew."

Prós: "Wine and whisky"

Prós: "Seat was comfortable, as expected in business class"
Contras: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"

Prós: "Enjoyed my first trip on LATAM."

Prós: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Contras: "Standing too long before boarding at 2am!"