Pesquise passagens aéreas baratas para Newark

Friendly, and kind service starting from registration and up to desimbarkation.

Announcement should be given on English as well!

Cleaning only

The delay and lack of status

Comfortable flight!

da multimídia e da refeição

não ha nada que nao tenha gostado

Nao consegui embarcar

Um absurdo solicitar que as mochilas sejam acomodadas sob as poltronas enquanto passageiros embarcam com dois, três e até 4 volumes, além de deixar passar malas nitidamente fora dos padrões permitidos.

Flight extremely delayed, people accompaning crew boarded first and took space in the overhead, i tried to change seats no no one at the gate was willing to work

Pontualidade

Sentei na cadeira conforto na janela, mas no meio sentou um senhor bastante espaçoso e que me incomodou bastante pelo seu tamanho e eapaço ocupado, invadindo literalmente a minha poltrona. Horrível !

Once on the flight people were great. It was not their fault the people at the counter were awful.

When trying to check into my flight (which I had selected my seat in advance) i was told that there were no more seats on my flight and could not check in. I had to stand in line to speak to someone who reassigned me to a middle seat on an emergency exit with no recline. Fine, whatever. Then I am told that all my carry on things have to be 10k or less COMBINED. Not something I have ever experienced. Was told mixed things about this "new rule" and then paid $25 to have my carry on checked.

1. Decent movie selection 2. Ground connection support knew of our situation on arrival.

No communication via intercom about delay both on the ground at departure and landing in Mexico City. Unhelpful crew (except for one fine gentleman who happily served tea to my son), dirty plane, missed connection without willingness to put us up for the night or any accommodation, failure to seat my son next to me despite repeated requests.

. . . because of delays. Cannot comment but see above.

Food and alcoholic beverages are included flight attendants were very nice and polite the screens were awesome with a good selection of movies and series.

choosing sits is extra Overall the flight was smooth but it was delayed because boarding started late, which is ridiculous.

Air conditioning too cold. No screen for inflight entertainment Big gap between seat and window prevented resting head for sleep.

Extreme delays on my return flight which made me miss my connection and get rebooked on another flight for the next day. We were delayed on departure, then on the tarmac, then in the air, and finally when getting off the plane. I am glad that I was rebooked and was given a hotel to stay at, but I did not like the way I was treated by Air Canada staff at customs. I passed through customs only to be sent back into Canada after having crossed through security because the staff decided to close. We were told by other staff members that it was up to them to decide when they were done and to talk them. I ran through the whole airport with about 7 other people to make it. Why make us cross through security only to send us back? There was no one there to guide us on what to do. I had to go through the whole thing again the following day only to have my face cream taken away (it is technically cream, not a liquid) and then be detained. None of this happened AT ALL the day before. I'd give more details but it was a complete mess.

Nothing

Everything- packed tight like sardines

Even the preferred seats in front are not that long legeooms. Unless it's exit row, don't waste your money on it.

We got moved to a bulkhead seat with no storage - this was after selecting my preferred seat and paying extra. We almost were moved out of economy plus but I noticed that the seat assignment had changed.

The staff all the way through were awesome. Facilities were clean and as expected.

Policies about ultra economy tickets sucked. I'm certain I was warned multiple times in the fine print about the hazards of buying a cheap ticket. The fact I was forced to spend money to check a bag and given undo stress about whether or not I'd get bumped because you're not allowed advanced check-in or guaranteed seats with basic economy ticket is not right. Seems the price should simply be the cost to guarantee a basic flight (two carry-on's, guaranteed seat assignment, advanced check-in) so folks can opt out and go for a cheaper ticket on another airline that offer a cheaper fare for the above mentioned guaranteed basic flight options. Felt like a bait and switch.

Boarding was smooth, flight was in time.

Entertainment cost $5.99 per seat .. which is high.

The Asian style snack mix was absolutely disgusting. I was expecting a thing of pretzels or peanuts, not a ball of wasabi

Death in the family and no one would help me get back home

. . . because of delays. Cannot comment but see above.

The worst flight of my life.

Gate was changed before bording, gates closed before plane departure time regardless of not all passengers present. Missed the flight and Aeromexico made us pay to grab another flight while it was Aeromexico personel that refused to allow us in even though it was not yet departure time and said plane doors were closed.

We got moved to a bulkhead seat with no storage - this was after selecting my preferred seat and paying extra. We almost were moved out of economy plus but I noticed that the seat assignment had changed.

The staff all the way through were awesome. Facilities were clean and as expected.

Policies about ultra economy tickets sucked. I'm certain I was warned multiple times in the fine print about the hazards of buying a cheap ticket. The fact I was forced to spend money to check a bag and given undo stress about whether or not I'd get bumped because you're not allowed advanced check-in or guaranteed seats with basic economy ticket is not right. Seems the price should simply be the cost to guarantee a basic flight (two carry-on's, guaranteed seat assignment, advanced check-in) so folks can opt out and go for a cheaper ticket on another airline that offer a cheaper fare for the above mentioned guaranteed basic flight options. Felt like a bait and switch.

Boarding was smooth, flight was in time.

Entertainment cost $5.99 per seat .. which is high.

Nothing really stands out as exceptional

The snack mix... that was absolutely disgusting. It was an Asian-style snack mix and I was just hoping for something like pretzels, or peanuts. Not a ball of wasabi

Friendly, and kind service starting from registration and up to desimbarkation.

Announcement should be given on English as well!

New aircraft and excellent crew members service. Bathrooms always clean

Too many children and very noise

Comfortable flight!

Food options could be a bit healthier

Nothing

Everything- packed tight like sardines

Even the preferred seats in front are not that long legeooms. Unless it's exit row, don't waste your money on it.

The crew on board the plane was as good as can be expected. They were polite and tried to be helpful.

From the time of booking the flight, we tried to sort out our profiles, provide passport and KTN, and frequent flyer info, as requested when we booked. Website problems were numerous, from being kicked off multiple times, to refusing to accept my info. I tried numerous times to call on the phone since the web site didn't work, but either didn't get through or was directed back to the web site. Eventually, I reached someone that told me it would be best to just sort it out at the airport. At the airport, I was told I should have set things up ahead of time. In the end, two of us traveling together, with work to do together over the course of the 13 hour flight, ended up sitting on opposite sides of the plane, and didn't get fed because they ran out of food. This shouldn't happen to anyone, but having paid for premium economy seats, you can imagine I was even angrier. We brought this up with a customer service rep in person when we landed and were told that she had no power to do anything and that we should call when we got home. And just to top things off, when I realized I couldn't get work done, I tried watching a movie and learned that the audio jack on my entertainment system was broken.

Food was okay. Crew was okay.

Plane was so packed and tight we felt like sardines. Even a few more inches of room would make a huge difference. They also added two or three extra rows to the back of the plane. Folks were practically sitting in the crew staging area and literally directly next to the bathroom door. So glad we didn't get one of those seats.

As atendentes foram espetaculares quando eu desmaiei no voo; muito compreensivas e prestativas.

Vocês tem certeza que a pressão de ar da cabine estava OK? Além de mim, outra pessoa desmaiou.

Nothing really stands out as exceptional

The snack mix... that was absolutely disgusting. It was an Asian-style snack mix and I was just hoping for something like pretzels, or peanuts. Not a ball of wasabi

Comfortable seats

Boarding took a long time in the plane. There was confusion as they had passengers going both ways in the aisle .. this forced several ppl to stand in the aisle a long time. One of the air hostess had a major attitude. For example one passenger who was stuck in the middle of other passengers asked her politely if she could help him put the carry on in an overhead bin near her .. and she responded "I cant help you, you need to put it up yourself sir". Not something one expects. She was also terse with passengers, ordering them in an annoyed tone.

The plane took two hours to leave the ground due to weather. This was unfortunate and made the passengers uncomfortable but it was not the fault of the airline.

The airline gave all the passengers access to the movies and television channels.

Comfortable flight!

Check in, boarding, flight attendence, food, comfort inside the cabin, all very good

Overall very satisfied

New aircraft and excellent crew members service. Bathrooms always clean

Too many children and very noise

Cleaning only

The delay and lack of status

Extreme delays on my return flight which made me miss my connection and get rebooked on another flight for the next day. We were delayed on departure, then on the tarmac, then in the air, and finally when getting off the plane. I am glad that I was rebooked and was given a hotel to stay at, but I did not like the way I was treated by Air Canada staff at customs. I passed through customs only to be sent back into Canada after having crossed through security because the staff decided to close. We were told by other staff members that it was up to them to decide when they were done and to talk them. I ran through the whole airport with about 7 other people to make it. Why make us cross through security only to send us back? There was no one there to guide us on what to do. I had to go through the whole thing again the following day only to have my face cream taken away (it is technically cream, not a liquid) and then be detained. None of this happened AT ALL the day before. I'd give more details but it was a complete mess.

The crew on board the plane was as good as can be expected. They were polite and tried to be helpful.

From the time of booking the flight, we tried to sort out our profiles, provide passport and KTN, and frequent flyer info, as requested when we booked. Website problems were numerous, from being kicked off multiple times, to refusing to accept my info. I tried numerous times to call on the phone since the web site didn't work, but either didn't get through or was directed back to the web site. Eventually, I reached someone that told me it would be best to just sort it out at the airport. At the airport, I was told I should have set things up ahead of time. In the end, two of us traveling together, with work to do together over the course of the 13 hour flight, ended up sitting on opposite sides of the plane, and didn't get fed because they ran out of food. This shouldn't happen to anyone, but having paid for premium economy seats, you can imagine I was even angrier. We brought this up with a customer service rep in person when we landed and were told that she had no power to do anything and that we should call when we got home. And just to top things off, when I realized I couldn't get work done, I tried watching a movie and learned that the audio jack on my entertainment system was broken.

Air conditioning too cold. No screen for inflight entertainment Big gap between seat and window prevented resting head for sleep.

Even the preferred seats in front are not that long legeooms. Unless it's exit row, don't waste your money on it.

Checked on carry on for no charge

As atendentes foram espetaculares quando eu desmaiei no voo; muito compreensivas e prestativas.

Vocês tem certeza que a pressão de ar da cabine estava OK? Além de mim, outra pessoa desmaiou.

Staff did its best even understaffed

The delay, bad food (all spicy)

Boarding was smooth, flight was in time.

Entertainment cost $5.99 per seat .. which is high.

Boarding, Confort, entertainment and the

I dinot like the food, the dparting delay and lack of informations about the reason of delay, the cabin was extremely hot before take off and extremrly cold during flight.

Friendly, and kind service starting from registration and up to desimbarkation.

Announcement should be given on English as well!

da multimídia e da refeição

não ha nada que nao tenha gostado

New aircraft and excellent crew members service. Bathrooms always clean

Too many children and very noise