Limpeza diária e filtros HEPA a bordo em voos desde Aeroporto Internacional de São Paulo-Guarulhos para América do Norte
Preço médio ida e volta
Boa oferta ida e volta
Boa oferta só ida
LATAM Airlines, Aeromexico e GOL dispensaram suas taxas de alteração e cancelamento em voos de São Paulo Guarulhos para América do Norte. Confirme as políticas no site de reservas.
Não há voos diretos para esta rota listados no KAYAK. A duração mais curta com escalas é 10h 15m.
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a internet para encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos para a América do Norte.
A ferramenta de previsão de preços de voos do KAYAK utiliza dados históricos para determinar a probabilidade do preço de um voo para a América do Norte mudar dentro de sete dias. Assim, os viajantes podem saber se devem esperar ou reservar agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para a América do Norte com uma companhia aérea e voltar com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar para a América do Norte até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe convêm.
Pontuações baseadas em avaliações de usuários do KAYAK
Prós: "Flight was on time"
Contras: "Not many entertainment choices"
Contras: "The plane left 15 mins early and several people missed the flight. customer service of Avianca was horrible, a nightmare. Waited at the airport for 2 hours , no customer service. then called about 10 times , waited on the line another 1-2 hours on multiple calls. had to get a hotel for 2 nights , and they still want to charge me $800+ for another flight - super disappointed!"
Contras: "Boarding room was not open until like an hour before flight. No entertainment system aboard."
Prós: "Decent entertainment but the headphones provided were bad."
Contras: "Flight attendants were terrible. No name tags. Sat in the back gossiping the whole flight. Didn’t even bring around water after serving the “meal” right after takeoff."
Prós: "Check-in was fast"
Contras: "Boarding very confusing. Meal consisted of a cheese sandwich, and that's it (I was flying business class). Seat was barely functional, cranky and unconfortable. This was my first and LAST flight with Avianca."
Prós: "Airline delayed, kayak didn’t have any info Lost my business meeting in LA, stuck 24 hours in Colombia"
Prós: "The service"
Contras: "The infraestructure, entretainiment and a good food"
Contras: "Food and entretainement"
Contras: "Kayak’s app didn’t update the flight schedule that has changed to one hour ahead. I almost lost my flight because of this"
Prós: "The crew was nice and the boarding was relatively quick"
Contras: "Old airplanes, no entertainment, broken seats, overall very bad airplanes and not a good service offered. The airline should get newer planes."
Contras: "Late fly"
Prós: "Airline, crew and nice landing (the pilot)"
Contras: "Boarding is crazy. People don’t respet the group order"
Contras: "Avianca has no respect for passengers, they chance your flight without notice, lie, change your seat assignment without notice or train"
Prós: "Good movie selection"
Contras: "A few broken things in the bathroom gave the impression that the plane wasn't well maintained"
Prós: "Food, entertainment"
Contras: "The crew was absolutely horrible, both on ground and on board, they had no clue was customer service is, very unexpected from a big company like this..."
Contras: "Avianca did not want to respect my ticket and put on standby my seating"
Prós: "Experience with Avianca is terrible, the staff attitude is terrible, the company is full of problems with their unions and the employees have the attitude that the customer has to suffer it"
Contras: "everything on the ground one the plane pre and post flight"
Prós: "Nothing about this trip was good"
Contras: "I booked business class ticket and they changed it to economy and didn't tell me also didn't adjust my fare. (Last minute carrier change they told me) I had to fly in the very back of the plane next to a nauseating bathroom. It was horrifying. From Brazil to USA."
Prós: "the staff in the airport (Lima) was very unprofessional. I written some note in the complaint book. I have a very but moment with the manager or supervisor when i ask abut my baggage, but the staff during the fly was excellent."
Contras: "They boarded the plane before the doors to the plane were open and so we were in the walkway freezing for at least 10 minutes, which I believe is illegal. Don't board the plane unless you can actually GET ON. The crew also was a special kind of rude."
Prós: "Free movies was nice"
Contras: "Being told I had to move from my assigned seat, in to a row that does not recline. Worst 5 hrs in a long time"
Contras: "Or initial flight was delayed by 2 hours. This meant we missed our connecting flight in Columbia. The airline booked us on a connection that meant a 10 hour layover in Columbia. No help no options nothing. Terrible service. There was another carrier leaving at a time that would have helped us but we weren't able to have this option."
Prós: "The airplane is confortable"
Contras: "When We proceed to check-in to checking our bags, we have an issue with the weight. So, to compensate, we remove some itens from our bag and put on our carry-on bags. The employees of the Avianca realizing that told me that I need to weight my Carry on bag. I never see something like that before, I ask to her if everybody need to weight the carry on bag, She told me yes, but I stay on Checking places for a long time and I don't see anybody weight theirs carry on bags. Basically the company want to get my Money forced me to pay for extra weight."
Contras: "Only a few very all movies to chose from on a 6 hour flight."
Prós: "Not much"
Contras: "More than half an hour delayed and when I arrived to Mex my baggage was still in Bog. We had a scare during landing also but i dobt think is the airline fault."
Prós: "It was late leaving Bogota because there had been a problem with some luggage. When we arrived at Mexico city we had to wait a long time because there was no parking dpace"
Prós: "My flight had an unnecessary stop at Bogota, when the lady on the counter asked me where I was heading to and found out it was a place so close she asked me if I wouldn't mind going on a direct flight of 2 hours instead of waiting for a 19 hour flight. I love Avianca and I've never preferred another airline. Their customers attention is great."
Contras: "The only problem I had is that they were out of one of the meals when they got to my seat."
Prós: "When attempting to make the connection flight in Columbia, I was informed that I was being placed on standby due to overbooking by the airline. I was traveling with my service dog also. What is exactly am I supposed to do in Bogota, Columbia for an unexpected additional 24 hours? I had no money, and my credit card wouldn't work there. This was the worst airline experience in my life. Absolutely horrible. I will never travel with Avianca again. Avianca staff spoke hardly any English, so I couldn't hardly communicate with them either. Horrible."
Prós: "Rude service and flight attendants refuse to do anything. Hit the call button and they just turn it off without asking what you need."
Prós: "There was nothing exceptional on Avianca's service on this service."
Contras: "There was nothing exceptional on Avianca's service on this service."
Contras: "I waited 3 hours to do the check in and after that the fly got delayed twice."
Contras: "Pessoal despreparado, levei meu cachorro de suporte emocional, me colocaram em uma poltrona qualquer, apertada. Sendo que em outras cias colocam na primeira fileira para o cachorro poder ficar no chao. O meu voo foi cancelado e me colocAram em outro horas depois, um transtorno, e para completar estou sem minhas malas, porque nao sabiam o que tinha acontecido. Estou em orlando sem nada! Nao recomendo!"
Contras: "The food is terrible. The crew is not friendly."
Prós: "el vuelo fue exelente un avion grande y muy avansado"
Contras: "si me gusto mucho"
Contras: "space for lugage stow in bussiness cabin"
Prós: "They plane was comfortable and I loved the movies choices"
Contras: "I still didn't get one of my lauguage"
Prós: "Fast boarding, left on time"
Contras: "Hard seats, not enough cushion, flavorless food."
Contras: "The food as usual is not excellent. ... was good enough"
Contras: "Flight got cancelled, had to wait 3 hours to get my flight redirected to LAX instead of Tijuana, had to rent a car from LAX and drive down to San Diego"
Prós: "the service was wonderful, Delia is very kind and pasionate for service."
Contras: "everithing was ok"
Prós: "Business class priority boarding and priority luggage handling: both were efficient as was check-in. Cheerful and pleasant staff."
Contras: "Minor issue with partially malfunctioning tray table. Long queues at Colombian immigration in Bogotá."
Contras: "Eu estou arrasada, eu recebi meus emails todos em inglês, tive um grave problema familiar e me confundi com a data do voo, perdi o voo e a avianca queria me cobrar mais 2.000,00 para poder viajar no dia seguinte, estou péssima, perdi uma viagem de trabalho, onde está a humanidade de voces? Onde esta a honestidade? Cobrar penalidades? Ja não é penalidade suficiente eu ter perdido meu voo, ter passado por todo esse constrangimento? Mais dois mil reais só para remarcar meu voo? Capitalistas nojentos, voces contribuem para a piora do mundo!"
Prós: "Bag drop-off was quick and efficient for those checked-in online. Clean modern aircraft (A330) with decent space for economy class. Not spacious, but not cramped either. I felt comfortable for the entire six hour flight without leaving my seat. 2-4-2 seat layout in economy is pleasant. Food was satisfactory. From prior experience I know that the business class seats on Avianca's A330 are very comfortable with a lie flat 180 degree recline. Luggage delivery in Bogota is super-fast generally, although in this case it did not matter given the long immigration delay."
Contras: "Entertainment system took over 90 minutes to boot up properly, which also meant in-seat lighting was not working for this time. Immigration arrivals processing in Bogota took too long. Passengers were arriving without forms completed and immigration officers allowed them to fill them out at the immigration desks instead of sending them away. Queue control was unsatisfactory."
Prós: "The crew where prepared and always in a good mood. Regular food."
Contras: "The airplanes where not clean - the seats smelled. We had 6hs flight and they didn't provided blankets, there where no personalized entertainment to the passengers. They have better aircrafts but this one was the worst international flight experience that I had."
Prós: "Large Plane A330"
Contras: "Boarding process, plane needs maintenance, things like tables in economy are in bad shape, input USB broken"
Prós: "Space between seats are very good (legroom) and aircraft was véu clean"
Contras: "Did not have headphone on board and the sandwich snack they served on board was terrible"
Prós: "excellent airplane, excellent crew , excellent service"
"Flight was overbooked and we didn’t leave on time."
"The 2 hour delayed and the seats were very uncomfortable for economy"
Prós: "The crew."
Contras: "Nothing was mediocre about the crew or delta. The other passengers around us made a 4 1/2 hour flight feel like 8 hours of hell."
Contras: "Delayed boarding"
Contras: "Great flight"
Prós: "The space between passangers and the steps the crew took to ensure our safety."
Contras: "Nothing it was a perfect flight."
Contras: "Seats were a little dirty especially for the COVID-19 going around."
Prós: "Comfortable seats, nice staff, clean facilities"
Prós: "of everything."
Contras: "travel time ...ahahah ...."
Prós: "The crew was very attentive. The food, excellent for coach class; we even had a welcome cocktail. We even managed to take off early."
Contras: "When you travel in the coach class, you know you won't get a much comfort but the seat was acceptable and I had more legroom than expected."
Prós: "Boarding and crew were professional and courteous."
Contras: "Media interface system and Gogo inflight app are not synced and I could not listen to the movie I was watching. No subtitles offered for in flight movies. Someone farted before we deplaned and it was quite unpleasant. Also I wish the automatic seat assignments took my height into account."
Prós: "Seat was great, complimentary snacks and alcoholic beverage"
Prós: "The crew was one of the best I have ever experienced. They even had the flight deck wish a happy birthday to my 89 year old mother in law."
Contras: "Flight was delayed. The airplane was not stocked with the food prior to scheduled departure. It appears as though our plane had landed at 7:30 am and our departure was scheduled for 9:30am. I am struggling to understand why in two hours the plane could not be stocked with food."
Prós: "Very comfortable, great entertainment selection"
Prós: "Almost everything"
Contras: "Could not get entertainment interface with my tablet to work, especially since I paid extra to do so. Could not access live TV on my seat/chair screen."
Prós: "Delta - best airline"
Contras: "Airbus - entertainment systems never work."
Prós: "The seat back screens."
Contras: "Completely full flight. Rough landing."
Contras: "Terminal g18 is in the worst possible place. It is right smack in the middle of a food kiosk and restuarants with the ipad tables. You can't hear any announcements and boarding is just a cluster."
Prós: "I loved flying delta comfort. I’m going to do it more often."
Contras: "6 hours late. Unacceptable."
Contras: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"
Prós: "The longer leg space"
Contras: "Again, I can not understand why the airlines have to narrow the seats so much..."
Prós: "I think they flew so fast. We could land almost on time even though we departed a hour late. Airplane was new and clean."
Contras: "Boarding was chaos. They overbooked 25? 45? Anyway, they are in panic. They tried to request ppl to take next day flight by giving away 300 gift card etc. the ppl who were told there are no seats upset and arguing at the gate. Flight was delayed for one hour. Once we are on airplane, they are still shuffling seats around, so ppl cannot move forward. Just standing there for 10mins waiting for things to settle. Flight attendants did not give us a headphone. (I have a headphone for iPhone X so I could not connect it to their entertaiment system.)"
Prós: "Smooth. Fast boarding"
Prós: "This was my cousins first time flying and the Flight Attendants made her feel very welcomed. They all were very personable."
Prós: "The lady at the ticket inter helped me em get eat I wanted!"
Prós: "I am used to flying Frontier because of cost but recently traveled Delta and boy did I feel completely spoiled! Not only did my other half get our bags for free due to his status with Delta but the amenities they offer and the comfort of the economy seats compared to other airlines is a major difference. As a chronic pain patient, if I can find a Delta flight for a little more, I will be booking with them for sure! Highly recommend them!"
Contras: "Boarding was rushed and the crew barely announced the sections. It took an incredibly long time to bard the longest that I have ever experienced and I couldn't point to any reason why."
Prós: "Everything was in order"
Contras: "None really"
Contras: "My toddler daughter became ill before departure and the crew was awful. They failed to provide me with hardly anything besides 2 blankets and a few remoistened hand wipes to clean up vomit and was very rude when I asked to change seats, even though there were at least 8 other seats open on the flight."
Prós: "Service was outstanding"
Contras: "TV froze and was never fixed."
Contras: "I paid for an upgraded seat and it was still very cramped"
Prós: "Amazing experience thank you Delta"
Prós: "boarding was smooth crew great and service was good"
Contras: "sat in middle seat was my fault checked in late too many kids and babies on flight will not fly through orlando again food was typical airline food"
Prós: "Entertainment system is great."
Contras: "Every interaction with crew seemed dismissive and coerced. They behaved as if they didn't want to be there."
Prós: "For the first time in a ling time I felt if I dropped something I didn't have to kiss it goodbye. My knees and back didn't hurt by the end of the fight. I know longer felt like a sardines in a tin."
Prós: "Enjoy able"
Prós: "Short comfortable flight.. good entertainment to choose from."
Contras: "Everything was good with this flight.."
Prós: "From curbside check-in to landing the plane, overall excellent service ! Very pleased to find out they offered a shuttle from checkin to the gate. I am having knee surgery soon and the walk from security to gate 34 LaGuardia would have put me over the top with pain! It was a very nice gentleman that gave me a ride to the gate and even stopped to let me use the bathroom. Thumbs up *****"
Contras: "The fact that I was charged $150 to check a small cosmetics bag is no loose change ! I would have carried it on but my hand is in a brace and I has to have extensive surgery. Then yoy get to the gate, and they repeatedly asked for volunteers to check their bags for free. I think this is a very unfair policy and try to explain it to the curbside attendant. I literally cannot carry more than five pounds in my left hand until I get bone replacement surgery. I'm also having knee surgery soon and this small additional weight would be caused me excruciating pain ! They didn't care and still charged me $150 for a bag thats no bigger than 12 inches and weighs less than ten pounds. Thats the way you treat your first class passengers? One other quick note: the sausage and egg sandwich? that was served for breakfast was absolutely horrible! Thumbs down !"
Prós: "The crew is always great. I liked the environment was cooler. It doesn't need to be refrigerator cold but keeping things on the cooler side is helpful."
Contras: "The boarding process is always horrible. Folks crowd the gate before their class is called. It creates anxiety and edginess. Never a good way to start a trip. While it always goes relatively quickly I feel it should be more organized and folks made to follow a system. Cramming right up against the ticket counter doesn't do anyone any good."
Prós: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Contras: "I fly Delta Airlines 2x a year and if I had to go on this flight experience alone I would never fly with them again. This particular flight attendant. Brunette who wore all red~ like she had a personal conflict with us from the moment we walked on the plane. We were sitting in the back and could hear the things that she was saying about my grandson and myself. She was rude, snotty, had a sassy mouth. I was COMPLETELY APPALLED as to the way we were treated by her. It was a long flight to have someone you felt was bullying you the whole flight to the moment we were exiting the plane. Karma will come back to her one day..."
Contras: "No food on a coast to coast flight, outrageous drink prices and a crew that didn't fit in the aisle. Searched at the gate and was sorry I. Am back in America!!!"
Prós: "I liked the in-flight entertainment and the crew was very pleasant"
Contras: "The seats are awful. If you're 6 ft or taller, your legs barely fit if at all. Boarding is ridiculous."
Contras: "no legroom in a first class and expensive seat No entertainment"
Prós: "I had a middle row seat for this 3 hour 50 minute red eye flight. The plane was quite new. There was plenty of storage space in the bins above the seats. My seat was very comfortable. It reclined a lot. The leg room was more than I needed and I am 6' tall. The individual TV monitor was great. Delta made a long flight quite bearable!"
Prós: "The crew made up for some of the lost time"
Contras: "Delta downsized the plane overbooked by 35, reassigned our seating that we made three months ago so we no longer could sit next to each other. My wife had to sit in one row I had to sit in another Delta did all this without contacting us. This was done to many of the passengers. The seats are getting as ridiculously narrow, I thought I was on Spirit Airlines! Now Delta is charging for bags! One reason I had stayed with Delta was although the ticket prices were higher the bags were free, now higher ticket prices and bag fees! Guess I will have to search for another air carrier. Delta is not loyal to me so I won't be loyal to Delta! Fuel is cheaper so they raise fees!"
"Entertaining was limited for such long flights. The crew was good"
"The entertainment was a bit limited considering how long of a flight we had. The crew was excellent"
"I didn’t like anything!! This is the worst airline. They cancelled our flight last minute. This has happened twice. Fly a different airline if possible. Copa will scam you!"
Prós: "On time"
Contras: "A very crowded flight"
Prós: "Employees so so not friendly"
Contras: "More professionally"
Prós: "The crew was awesome and the seats were comfortable"
Prós: "Everithing perfect"
Contras: "The space between the seats"
Prós: "There was actually food on this very short flight! I liked that. Also I didn't have to pay to pick a seat upon check-in which was nice."
Contras: "The food was decent but my return flight was better."
Prós: "Entertainment on board was good"
Contras: "One member of the crew wasn’t polite, his tone sounded rude/mad"
Prós: "The crew was kind and helpful."
Contras: "The food."
Contras: "Very bad service, delays, luggage is on a different flight. Absolutely terrible airline"
Contras: "Non entertainment system onto 737 ?"
Prós: "The crew was very polite"
Contras: "At the time of checking in i couldnt get my mileage to my account"
Prós: "Great trip!"
Prós: "No like"
Contras: "the will of the counter attendant of the chekin, he did not help me at all"
Prós: "Boarding ok, flight ontime"
Contras: "Plane did Not have any video screens, nothing to watch, no seat screens no general bigger screens - nothing!! Very poor in this day and age!! And food was not good."
Contras: "No fue informado que el asiento 10 no reclinaba ."
Prós: "The size of the aircraft.period."
Contras: "A crewman took up space when we were loading the plane to discuss something with a customer that could have waited until everyone, including me got a chance to sit down. Then, they almost forgot to ask us for beverages during the meal which was horrible according to several neighbors- I was not hungry."
Prós: "copa is always on time"
Contras: "food quality is low drinks are 'rationed'"
Prós: "Courteous staff m, on time arrival and departure, good meals"
Contras: "The on-board movie was a kid movie, but there were lots of kids on board, so that didn’t really matter to me"
Prós: "Atendimento no aeroporto, embarque, entretenimento e comida."
Contras: "Pontos a melhorar: poderia ter cobertor e travesseiro para todos e as poltronas serem um pouco mais confortáveis."
Prós: "It was a smooth ride"
Contras: "No entertainment on the plane"
Prós: "Nice plane; good entertainment system; on time departure and arrival."
Prós: "Direct flight to Brazil"
Contras: "Very expensive for the kind of service"
Prós: "Crew are nice people."
Contras: "Food is not pleased and not very comfortable."
Prós: "The flight, the food, the confort"
Contras: "The crew at the Orlando airport.....no enough help for elders. my Mom was helped to a wheelchair and left her there to push herself.....No help was given. Very dissapointed"
Prós: "Perfect flight, on time, great crew, all good. Couldn’t be better I think."
Prós: "All Flights on time, good entertainment, aceptable food, variety of drinking, confortable seats. They accept 2 baggage per passenger without extra charge and this is awesome these days, ticket price is very affordable. I Will recommend it, no doubt."
Contras: "Changed gates at Panama without any alert until boarding time. From Panama-Costa Rica."
Prós: "Reminded me of what a pleasure flying was 15 + years ago. Copa had a great inflight movie (personal preference) included with the cost of the flight. Dinner was okay, but they served wine with it which made it better, also included with price of the flight. They did offer headphones for those that wanted/needed then for the inflight movie, once again included with the price of the flight."
Contras: "The flight attendants were not overly nice. Typical flight to Orlando with A LOT of young children, but the one constantly kicking the back of my seat was one of the worst experiences of my flight history (not the airlines fault)."
Prós: "Father had an emergency operation could not fly as scheduled I called Airline and they helped me re-schedule at No cost of course after following some procedures"
Contras: "No outlets"
Prós: "Flight arrived early"
Contras: "The seats were uncomfortable and the AC didn’t work very well. I was hot the whole flight."
Prós: "Great flight attendants!"
Contras: "Often flying to Orlando is a headache because there are always a lot of clueless foreign families and noisy children going to Walt Disney World. This flight was the exception--everything was smooth!"
Prós: "Is there anything good with copa?"
Contras: "A business class that is worse than others economy plus, small planes, limited entertainment offering"
Prós: "The food and service was great!"
Prós: "Timing and service"
Contras: "Wait on reclaiming luggage"
Prós: "Friendly cabin crew"
Contras: "Small airplane with no updated entertainment system"
Contras: "Flight was delayed for more than 45 minutes until pilot decided to say that it was for high density traffic in the airport not believable same traffic as every day there was an employee that boarded about half hour after everyone had boarded . No entertainment system only overhead for commercials"
Contras: "Service is terrible, flight attendants don't seem to be very professional. Snack was terrible quality (two pieces of cheese and 6 grapes), breakfast was bad too. Quality of wine was bad, no Champagne, cheap Cava Entertainment system outdated, seat not very comfortable."
Contras: "Frecuentes retrasos"
Prós: "The pilot has excellent skills"
Contras: "Unavailability of Ginger Ale. Poor food and snack server crew communication skills even if I speak fluent spanish."
Contras: "Food, craft, seats, entertainment, costumer service... everything horrible"
Contras: "It didnt have enough entertainment it needs more options pf movies I didn't like I couldn't seat with my grandchild we were separated"
Contras: "flying from Medellin to Orlando, it will take in a direct fly 4 hours max. It took us 9 hours to get to Orlando. The waiting time in Panama was to long (4 hours, more than what it will take the whole fly if it was direct). When we land i took forever (25 min) to reach the point where we can get off from the airplane. Then it took 1 and half hour to get our suitcases."
Prós: "Everything from boarding to landing"
Contras: "BAD THINGS: the people in the check in counter! They need more training about: how to treat well amd with respect to people who they do not know anything about!!"
Prós: "Friendly crew, good food."
Contras: "AC in the plane didn't work on the ground (during boarding and taking off). It had been extremely hot and sweaty before we took off. Cheap earphones provide very bad quality of sound. I barely could hear anything. I had to use my personal earphones."
Contras: "Easy to book the flight online"
Prós: "Crew members were friendly."
Contras: "Delayed 3 hrs Not explanation The food was not the more appropriate for the time we left."
Contras: "A/C Issues forced us to disembark ruining my connecting bus plans. When we finally got to Orlando my checked bag item that I was forced to check in Panama was broken and the bag ruined with liquid."
Contras: "I traveled with my family from San Francisco to Brazil We were told that we should get the Yellow Fever vaccine even before we leave San Francisco. We called Copa and every time each of us talked to Copa we were given a different instruction. Very confusing and stressful. We decided not to get the vaccination, taking into consideration the cost of it, $159.00 for each family member!!!"
Contras: "Excelente atención y servicio"
Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"
Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."
Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"
Prós: "All good"
Contras: "To drop the bag was very messy"
Prós: "All the staff was great."
Contras: "I was trying to upgrade for business and the front desk told me Can only be done 24 hours. What diferentes it makes if I paid in front desk or by the phone?"
Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."
Prós: "The crew was very warm."
Contras: "Seats very tight."
Contras: "the cabin and seats are old and seems dirty"
Prós: "Crew was good"
Contras: "Seat not comfortable"
Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."
Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."
Prós: "This non-stop flight was wonderful. The aircraft is comfortable, the whole flight was smoothly, even though it's fifteen hours flight."
Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."
Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."
Contras: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"
Prós: "Not much I can think of"
Contras: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"
Prós: "Everything is amazing"
Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."
Prós: "yo tenia comida kosher y no me la dieron"
Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."
Prós: "Pilot and copilot superb"
Contras: "Food and boarding! Using a ladder is outdated!!!"
Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"
Contras: "offering some free snacks and soda (3 hour flight, other than water, everything else is charged). An online entertainment system that actually works."
Prós: "The entertainment options were good, my device connected immediately, and the movie started right away (while the boarding process was being completed)."
Contras: "More vegetarian options in the menu."
Contras: "The temperature should be a bit warmer"
Prós: "I like"
Prós: "I liked the person I was sitting next to"
Contras: "It was fine, but they scattered my group of six all over the plane because we didn’t pay for special seats"
Prós: "Crew was extremely unfriendly"
Contras: "Better service. Train your people. Learn from azul airlines"
Prós: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Contras: "less ignorant/greedy management"
Prós: "They were very kind!"
Contras: "Probably the space we need more room, so we could stretch our legs and be more comfy!"
Contras: "Lack of food!! LATAM you are doing it wrong"
Prós: "I liked almost all!!!"
Contras: "The sandwich (cool meal)... The may improve it..."
Prós: "Said Paulo airport was chaos but flight was great"
Contras: "No entertainment. The airplane seems to be an older model."
Prós: "The crew was very kínd!"
Prós: "The seats are comfortable, the attention of the crew is great."
Contras: "1 hour delay with no email or other notification. Flight number changed with no notification until check in. Electronic check in system was not working twice, perhaps due to international minors, had to wait in line in order to check in. The boarding pass for our connection from Rio to Miami was not given to us in Sao Paulo when we had to manually check in. As a result, we had to exit the secured area in Rio to go check in manually again for our connection and then go through security and customs again."
Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."
Contras: "Aeronave muito velha, parecia que ia desmontar no ar."
Prós: "I would fly Latam again, good service and I saved a lot of money"
Contras: "Would like a lil bit more legroom"
Prós: "Wine and whisky"
Prós: "Seat was comfortable, as expected in business class"
Contras: "1. Entertaining not working Rebooting didn’t fix it Nobody offered any alternative 2. As the last seat, NONE of my meal options were available. Surely they could hv started fm the back at least once to offset this handicap?"
Prós: "there was way too little leg room and the seats went back too far. I love LAN and LATAM because the crew and cudtomer service are always EXCELLENT."
Contras: "Standing too long before boarding at 2am!"
Contras: "The flight at first had a 3 HOUR delay do to a "mechanical breakdown". We were told that they were going to bring another airplane from Rio de Janeiro. After the 3 hours passed they were only announcing in Portuguese to board the original plane. They never changed planes or provided a clear explanation to the passengers. Many of us refused to board. This was one of the worse experiences I have ever had. The staff was disrespectful and would not help us. We ended up taking another flight until the following night!!"
Contras: "Company was not able to understand situation and did not offer solution. I lost my money"
Prós: "Staff was nice despite the situation."
Contras: "The flight was cancelled, we were reassigned to a Turkish Airlines flight that departed more than 6 hours later than our cancelled flight, we were given lunch but at a fast food restaurant even when we had to carry along all our luggage (super un-practical). And searching for info on twitter I found out this flight gets cancelled quite a lot."
Prós: "Bosrdi g wss easy"
Contras: "Food Entertainment Leg space"
"I missed it because of the delay in the other flights. Attendants in the airport sent me from one side to the other many times due to poor information."
"Cabin was extremely hot - such a sauna, and all complaints were in vain. Boarding was messy and disorganized. Very poor experience and certainly a statement of how passengers are going to suffer in Brazil with the lack of competition in the local market."
Prós: "It was a fluid flight"
Contras: "That it wasn't late"
Contras: "If I had at least boarded the flight I could have given feedback. But I didn't get in! I spent 6 hours at the airport waiting for my flight, with check in done and missed the flight. And on my ticket I didn't have the gate number or the terminal, the goalkeeper said he would let me know when the flight was leaving, the hours passed and I didn't hear him calling me. until near the departure time I went to ask the employee and he said that the flight had left a long time ago and that the entrance was on the opposite side of where I was and they did not warn me ... now I'm here at the airport with no place to sleep, waiting for my other flight with a connection to Brasilia that leaves 6 am where I will wait for almost 12 hours to be able to get home. remembering that my flight from São Paulo to Cuiabá was 3 hours long and I will have to wait for almost 24 hours. A goalkeeper was super arrogant with me, gave me no support and even told me that if I was in the United States I would be waiting for 3 days at the airport sleeping on the floor, so it was ok."
Contras: "To be denied my flight, and no refund."
Prós: "Aircraft look new and very clean."
Contras: "Flight was 1 hour late. It would be better if they kept the flights on time specially this time of the year. They had several flights daily from São Paulo to Rio, no reason to be late. It would be better if the employees knew the rules about their work. Everything very disorganized from the gate number to the carry on allowed in the plane. I will never fly with Gol again."
Prós: "Nice crew. Okay seats."
Contras: "4 hour delay with no information. Just horrible in this day and age."
Prós: "O lanche foi muito bom"
Contras: "Resolver os constantes atrasos neste vôo"
Contras: "O check in em guarulhos é péssimo e mal organizado. Mais de 40 minutos na fila, mesmo na fila do passageiro frequente."
Prós: "All great n crew very helpful"
Prós: "time was OK"
Contras: "Starting by the fact that if the system was actually working we could’ve done check in in the machine, and cut the 2 and half hours of line for check in and luggage drop off. The check in crew was not efficient at all, they would take 10 to 20 min to every costumer, no organization and poor trainin."
Prós: "I always have a good experience with Gol, the Gol Confort Seats are great, attentive crew, puncntuality."
Prós: "Seats very comfortable with plenty of room. Crew very friendly and helpful."
Contras: "The little crackers they serve taste like cardboard."
Contras: "I have not had my flight GRU - SSA because I'm stuck in Buenos Aires in Aerolíneas Argentinas Hell"
Prós: "crew was smart. very standard"
Contras: "i had issue getting checked bag from kiosk. had to speak with attendant"
Contras: "I wasn’t allowed to get on the plane and gol crew members were absolutely no help. Don’t recommend for anyone."
Prós: "On time"
Contras: "El vuelo despegó una hora tarde, nos hicieron cambiar de avión."
Contras: "More efficient check in. Long wait at gate."
Contras: "Horrible experience. With a CONFIRMED seat with GOL airlines- and checking in two hours before flight- I was told flight was oversold and they did not have ANY seats on the plane. REBOOKED on flight from different airport two hours away! Awful!!!!!"
Contras: "Viendo que no podrían acomodar tres adultos y dos bebés en una fila de tres asientos por falta de mascarillas de oxígeno, en lugar de reacomodar gente, nos hicieron descender del avión, no les importó mi bebé ni mi esposa que está embarazada, el peor episodio viajando, el supervisor fue descortés, poco profesional y de verdad tiró por los suelos la buena impresión que tenía de GOL"
Prós: "Crew was friendly, helpful, overall awesome. Comfort level was great. Appreciated the few small extras that came with our GOL premium upgrade purchase."
Contras: "Seriously, a sandwich and some indistinguishable "dessert". Honestly, I can't tell you what the 2nd item was on the try, even after trying it. I get that the flight was only 3 hours long, but a sandwich is not dinner. And, it tasted horrible. I took 3 bites and couldn't stomach the rest. It was laughable that they offered wine with it. Had I realized this was the option, I would have brought my own food. My husband, who eats literally everything, couldn't even eat it, and it was a cheese sandwich. How hard is it to make a bad cheese sandwich? Well, apparently, GOL knows how to do it."
Prós: "Nice people once you get to an agent"
Contras: "Long lines of confused people trying to figure out which is the right one for them. Need more people giving orientation as people arrive to GRU airport."
Contras: "Missed the connection."
Prós: "No horário... bagagens já estavam na esteira quando chegamos"
Prós: "Traveling from JFK TO GRU. Fight got delay by 2 hrs. Arrived at GRU 8:28. Got the luggage in 20-25 mins. Run like crazy to the check in 15 min. Got there by 9:15 only to find out it’s been closed for checking bags. I beg , implore and there’s nothing to be done. Pay extra for 2 extra bags, for what? Nothing. Lost about $75 altogether non refundable. SUCKS."
Contras: "What’s to like? Because of 30 they couldn’t added mire luggage. Begging imploring it didn’t matter. Ok I didn’t like loosing $75. Who’s gonna refund? Nobody. SUCKS"
Prós: "Flight on time"
Contras: "No entertainment on the flight"
Prós: "Boarding was organized and punctual."
Prós: "I’m time quick to board food and drinks free"
Prós: "On time departure, very nice n clean interior, fast luggage delivery at CWB"
Contras: "Hardly talk n understand English"
Prós: "Offered assistance to us, even when we didn't ask. Thanks."
Contras: "The flight was late."
Prós: "Knowing that GOL is an LCC, I was not expecting much. However, after realizing that every seat had the legroom typical of a Extra Comfort seat on NA carriers, I soon became won over. Regular recline functionality (missing on some of the larger LCCs worldwide) and a free drink and snack (also missing on many LCCs), TOO was truly a relaxing flight. 10/10. Would definitely fly again."
Contras: "I mean, there was no entertainment available (to my knowledge) but there was allegedly Wi-Fi (I didn't try)."
Contras: "space on the seats, and between the seats"
Prós: "Friendly service"
Contras: "No kosher food"
Prós: "Didn’t have to pay more for the exit row!!!"
Contras: "Acentos muito apertados."
Prós: "Idem San Paulo"
Contras: "El idioma, tienen que hablar también en español, ya que hablan portugués e inglés."
Prós: "First time on Gol! Awesome airline!"
Prós: "Delays without advice,desaster."
Prós: "Flight on time, nice crew."
Contras: "Uncomfortable seats."
Prós: "Plane itself was fine, fairly spacious and comfortable."
Contras: "Check in São Paulo was hectic and disorganized and my bag never made it on the flight after I checked it in- was not offered any vouchers or apology. I am left without any luggage in the jungle and will have to cancel my Amazon Jungle tour as I do not have my proper equipment needed."
Prós: "Crew members were helpful"
Contras: "Food was bad and didn't taste fresh. No tea to drink either. Boarding times were usually late but arrival times were as expected. There's no entertainment at all in the planes. No screens, no movies, no nothing."
Prós: "Got me there on time"
Contras: "Charged for coffee. No in-flight entertainment, crew was not all that friendly"
Prós: "No entertainment available. No monitors on seats..."
Contras: "Flight was diverted to Rio"
Prós: "Employees were helpful profesional and friendly"
As companhias aéreas que voam desde Aeroporto Internacional de São Paulo-Guarulhos para América do Norte implementaram medidas de segurança adicionais e ajustaram suas políticas para melhor acomodar os viajantes. As políticas variam de acordo com a companhia.
Limpeza diária e filtros HEPA a bordo em voos desde Aeroporto Internacional de São Paulo-Guarulhos para América do Norte
Máscaras obrigatórias e fornecidas a bordo em voos desde Aeroporto Internacional de São Paulo-Guarulhos para América do Norte
Distanciamento social nos assentos
Assentos do meio não disponíveis para reserva em voos desde Aeroporto Internacional de São Paulo-Guarulhos para América do Norte
Teste de anticorpos e triagem de sintomas em voos em voos desde Aeroporto Internacional de São Paulo-Guarulhos para América do Norte