Encontre passagens aéreas baratas de Aeroporto Internacional de São Paulo-Guarulhos a Inglaterra

Prós: "Tea"
Contras: "Food and service"

Prós: "The crew were friendly and responsive"
Contras: "N/A"

Prós: "Everything...the food was delicious, the staff was gracious and always went the extra mile."

Prós: "Voo rápido e tranquilo"

Prós: "Uma das melhores cias aéreas que já viajei. Estão de parabéns! Se preocupam o tempo todo com o conforto das crianças e isso fez a diferença no nosso voo, pois minhas filhas viajaram confortáveis e felizes o que fez com que elas não chorassem ou incomodassem nenhum passageiro. Realmente muito satisfeita."

Contras: "Hate Anadolujet"

Prós: "Staff & food were excellent."
Contras: "Seats need to be wider in coach!!!! NO I'm NOT a typical fat American but have an athletic build with wide shoulders. Thank god I had two small passengers seated on either side of me. The airlines know what they need to do but keep resisting in the name of greater profits."

Contras: "Nada"

Prós: "Crew efficient and tried to accommodate everyone."
Contras: "On the runway, the crew upgraded a family with two small toddlers. They cried on and off non stop and walked back and forth in business class. I pay for business class so I can have some peace and quiet ! Crew informed everyone that they switch this family seat due to the safety of this family seat. I understand they need seats but crew should upgrade another couple with no toddlers and maybe a star alliance gold member rather than give this family with the toddlers the upgrade. No one wants to pay for business class with 2toddlers crying and up and down aisle ."

Contras: "The airport in Turkey had no a/c it was sweltering and packed. It smelled to high hell. Boarding was crazy with people shoving and pushing and cutting each other to get throug"

Contras: "Nao permite reserva de assentos nem no checkin online"

Contras: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"

Contras: "Landing was not so good."

Contras: "Atrasso, comida ruim"

Contras: "The process to get into the plane at Istambul was horrendous. It took forever to process the passengers."

Prós: "Good food, entertainment options, comfortable seat"
Contras: "Chaotic boarding process in Tashkent"

Contras: "Poderia ter melhores filmes, de resto nota 10"

Prós: "A aeronave é bem equipada e confortável. A equipe muito simpática."
Contras: "Não tinha instruções em português ou funcionários que falassem. O wifi não conectou."

Prós: "good flight"
Contras: "na"

Prós: "The services was excellent."
Contras: "Delay around three quarter an hour."

Prós: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Contras: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Prós: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Contras: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."

Prós: "Comfortable and uneventful flight - just the way it should be!"

Prós: "Confort"
Contras: "None"

Prós: "Great food!"
Contras: "The aircraft looks a little old."

Prós: "The staff!"
Contras: "The turbulence lol"

Prós: "Food, as always on THY, was tasty."

Prós: "You guys are blessed and best of all of time"
Contras: "I didn't hate nothing it was the best"

Prós: "Very friendly and willing crew."
Contras: "Sound through headphones could be better. Hope to have free onboard internet one day!!"

Prós: "not much"
Contras: "hostesses not so courteous"

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Em athenas recebi uma informação errada, na qual me disseram q eu não precisaria retirar minha bagagem em São Paulo, que iria direto pro Rio de Janeiro. Após o desembarque em São Paulo, quase perdi a conexão esperei horas até conseguir recuperará minha mala, não havia nenhum funcionário da turkish ou avíanca para me orientar nem me ajudar a recuperar bagagens. Tive q contar com ajuda de seguranças do aeroporto que já haviam visto aquela situação . Não houve pedido de desculpas, nem nenhuma assistência."

Contras: "Previous flight cancelled due to weather conditions, and despite calling and having a lot of flexibility with time, we were unable to reschedule without massive charges. Our refund was quite low, and we will rebook on another airline. This, despite being a TK gold card member."

Prós: "Friendly hard working staff. Great entertainment choices."
Contras: "Constant long interruptions of entertainment by rather dumb announcements. Seats didn't recline and were truly packed in."

Prós: "הכל"
Contras: "שום דבר"

Prós: "quick flight and good snack good entertainment console and selection"

Contras: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"

Prós: "Free wifi for business class HD movies + good quality DENON headseat"
Contras: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Prós: "Crew was very helpful."
Contras: "The seats were extremely close together and hard to get in and out of your row."

Contras: "I was shocked when we landed in Ataturk and the sleeve was attached to the plane we had to get down to the ground from the middle of the sleeve. We were taken to the terminal by bus!! After the sleeve was already attached! I can understand when you are in some small airport or flying with low cost airline. But it's Turkish airlines in their home airport! Really disappointed."

Prós: "Great"
Contras: "Great"

Contras: "the delay in the departure"

Contras: "Pathetic vegetarian food."

Contras: "The flight was cancelled due to weather conditions, that's fine! I never found out till I had to contact the airlines and verify of this piece of information after I heard it from news. Kayak never notified me, nor offered any alternatives!! Poor service!"

Prós: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Contras: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."

Prós: "Good food. Great service."
Contras: "Small leg room. Display of entertainment system was poor quality."

Prós: "service"
Contras: "multimedia"

Prós: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Contras: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"

Prós: "The entertainment options, food, toiletry bag"
Contras: "Stuardess service is very poor. For a 13 hour flight I would expect to have more than 2 beverage visits. Also, I ended up taking my requests to a first class stuardress since the ladies in coach didn't respond to me. I was also appalled to have my connecting flight delayed for over 24 hours without proper notification."

Contras: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Prós: "Great atmosphere, crew was excellent!"
Contras: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Prós: "Impressive service... amazing crew, very friendly and professional"

Prós: "Usual faultless KLM experience"
Contras: "Nothing."

Prós: "Staff were professional and polite."
Contras: "Despite zone boarding, boarding and disembarkation were very slow. Passengers like me with flight connections were very anxious regarding missing these."

Prós: "A Gol faz o estilo low cost então não espere grande coisa."
Contras: "O atendimento da tripulação."

Contras: "A mesa de bordo e a bandeja de refeições não estavam firmes. A bandeja escorregava o tempo todo."

Prós: "Infelizmente não tive nada que me agradou, tanto que não voltarei a voar nesse companhia."
Contras: "Tudo, o atendimento ao cliente é péssimo."

Prós: "Nada."
Contras: "Tudo tem que ser melhorado"

Prós: "O voo saiu adiantado, pois todos ja estavam no aviao."

Contras: "Not being 1 hour late"

Prós: "Refeições de alto nível"

Prós: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Prós: "Reasonable space in economy class seats"
Contras: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Prós: "The crew is really welcoming"
Contras: "The seats are too narrow and a bit too hard"

Prós: "Seat was good"
Contras: "Depart on time (1 hour late), hostess put a laptop in the overhead, which fell out and hit me when the bin was opened"

Contras: "Acomodação na área econômica, espaço entre as poltronas."

Prós: "Filmes à disposição"
Contras: "Comida"

Contras: "Auxiliei no atendimento a um passageiro que passou mal, e a comissária me informou que iria receber um desconto numa próxima viagem, e que receberia tal desconto em meu e-mail, porém não o recebi. Meu nome: ELISABETE DE SOUZA PINHEIRO. Preenchi e assinei em seu tablete inclusive."

Prós: "My seat"
Contras: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Prós: "Nothing!"
Contras: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Prós: "The crew was nice and helpful (our flight was 2h late so they put us on the one before in business class for us not to miss our connection)"
Contras: "A lot of delays, on both flights. We spent twice as much time waiting than flying."

Prós: "My seat at the window was great and the staff really friendly and courteous!"

Prós: "A tripulação fez o quê pode para nos ajudar!"
Contras: "Devido à um pouso de emergência fomos forçados a pemanecer dentro do avião por 8 horas!"

Prós: "Crew was nice and efficient"
Contras: "Economy seats don’t recline enough."

Prós: "Sistema de entretenimento é um destaque a parte! Opção de internet à bordo (pagamento a parte), refeição de excelente qualidade!"

Prós: "Os acentos são os padrões da classe econômica, mas um destaque que merece respeito é o sistema de entretenimento/multimídia, além da opção de internet à bordo (pagamento a parte, caro, mas para quem precisa, é ótimo). Sempre tem algo na galley para quem gosta de esticar as pernas!"

Prós: "Do serviço de bordo"
Contras: "Gostaria que tivesse uma tradução para português, através do sistema de multimídia, seja por legenda ou áudio, nas orientações no decorrer do voo"

Prós: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contras: "Seats ok, but could be more comfy"

Contras: "Our lougage did not arrive"

Prós: "Tripulação"

Prós: "Arrieved on time!"
Contras: "Dem entretenimento"

Prós: "Shirt flight but well catered, boarding was efficient and quick."
Contras: "Not lots of legroom but adequate for an hour long hop. It was cold on board and also had to board via steps from outside"

Contras: "Ter que caminhar muito no chegada ao Galeão"

Prós: "Everything was clean and well organized."
Contras: "The flight was delayed 1 1/2 hours."

Prós: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Contras: "No complaints about anything."

Contras: "Do conforto no banco do meio da fileira de 3(três) pessoas"

Prós: "Norhing"
Contras: "They have mabaged to lost my luggage"

Prós: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Contras: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Prós: "Overall everything was ok."
Contras: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Contras: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."

Prós: "Flight crew was fine. Food was good."
Contras: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."

Prós: "Good Experience"
Contras: "Nothing much"

Prós: "Boarding was quick, Flight on time....just a regular service and plane"
Contras: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Prós: "Atendimento e alimentação"
Contras: "Nada a mencionar"

Prós: "Absolutely nothing!"
Contras: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Prós: "Equipe de bordo muito simpática"
Contras: "Cadeiras apertadas nas laterais O vôo faz uma parada de pouco mais de 1 hora em Kuala Lumpur, Malásia, porém isso não foi avisado quando fiz o check-in no Brasil."

Prós: "Como haviam cadeiras vazias no vôo consegui voar com muito conforto."

Prós: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Prós: "Tripulação"
Contras: "Muito apertado o assento"

Contras: "Eu poderia ter conseguido ir viajar. Recebi o bilhete na madrugada e tive que comprar outra passagem. Péssimo atendimento da Kayak.... NUNCA MAIS"

Contras: "Vôo atrasou quase 5h. Pouca informação para a equipe de solo passar aos passageiros. A aeronave com a poltrona quebrada, não travava reclinada, o entretenimento a bordo desligado. Uma das piores experiências que já tive em vôo. Péssimo!"

Prós: "Sim, tudo muito bom"

Prós: "Tripulação prestativa e simpática"
Contras: "Aeronave antiga, configuração de assentos ruim, sem tomadas ou telas para os passageiros."

Prós: "I never flew to Rome because of LATAM!"
Contras: "Flying home"

Prós: "Tripulação"
Contras: "Tudo"

Prós: "Muito confortável. Boarding muito rápido. Muito bem atendido a bordo."
Contras: "Infelizmente o serviço de bordo não pode ser apreciado, mas entendo que é pela segurança dos passageiros."

Prós: "Bom atendimento, pontualidade e preço justo"
Contras: "Distanciamento social entre os assentos"

Prós: "nada a destacar"

Contras: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Prós: "A Tripulação atenciosa"
Contras: "Comida"

Prós: "The middle seat empty AMAZING!"
Contras: "Bigger glass for wine !"

Prós: "All good"
Contras: "To drop the bag was very messy"

Contras: "They don't come around with drinks very often on LATAM. We bought our startup supply at the airport. First drink round was two hours into the flight."

Prós: "The crew was very warm."
Contras: "Seats very tight."

Contras: "the cabin and seats are old and seems dirty"

Prós: "Crew was good"
Contras: "Seat not comfortable"

Prós: "Neat, polite and orderly. Great food!"
Contras: "Not much."

Contras: "Strange use of curtains upfront during flight. I was asked to check my carryon for free to help out with boarding, but then had to wait longer to get the bag in baggage claim. It was the last bag of my checked bags to show up. Checked carryon bags should have a higher priority to return."

Prós: "Friendly and correct cabin crew."
Contras: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Contras: "Bad"

Prós: "Seats were fairly comfortable. Almost all seats on planes are tightly crammed together."
Contras: "More options of TV shows to watch."

Contras: "Companhia sem serviço de bordo. Cobra por tudo e com preços absurdos. Péssima companhia. O máximo que oferecem é uma água ."

Prós: "Da tripulação"
Contras: "A aeronave não tinha entrada usb para carregar o celular, sem o celular não tinha opção nenhuma de entretenimento, deveriam colocar disponível pelo menos umas revistas. A comida, só tinha a opção de um biscoito ruim, achei péssimo."

Prós: "A comida Latam é muito gostosa e boa"

Prós: "O entretenimento a bordo é excelente filmes atualizados e pra todo gosto!"
Contras: "A tripulação poderia ser mais gentil!"

Contras: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Contras: "Cadeira dura"

Prós: "Not much I can think of"
Contras: "Undisclosed charges for bags and a check on that lasted over 30 minutes and my entire family ogn6 people were scattered throughout plane with absolutely no effort to put young kids next to parents"

Prós: "Tripulação show!"
Contras: "nao tinha comida suficiente para todos os passageiros no voo em horário de almoço, a lojista pisou na bola"

Prós: "Everything is amazing"
Contras: "Everyone"

Contras: "After getting off the shuttle to board the plane via stairs, men at the bottom and top of the stairs both stopped everyone and refused anyone to board. We were stuck on the tarmac for around 2-3 minutes. No entertainment options during the flight. No free food. Only water."

Prós: "Crew good, disembarking slow."
Contras: "A drink and/or snack."

Prós: "the crew was not friendly on boarding, or during the trip. I like it when they great you and say welcome aboard."
Contras: "long long line at check in... long line at the TSA late getting to the gate. Flight left an hour late did not meet my connecting fight no help in SP no ground crew for directions. long long line at customs then long line to rebook flight had a 7 hour layover in SP before Rio."

Prós: "yo tenia comida kosher y no me la dieron"

Prós: "Nice space in the aircraft and the crew was really nice too."
Contras: "The delay was very tiring."

Contras: "Tenho 70 anos e a aeromoça não me ajudou a colocar a mala no local adequado. Era uma viagem de 8 horas e eu precisava de coisas que estavam lá dentro. As janelas azuis prejudicam a visibilidade. Pedi café e eles se esqueceram. Uma das vezes que pedi água, não fui atendida.Levantei me e fui pegar."

Prós: "-"
Contras: "Infelizmente o serviço de bordo é ridículo. Já foi o melhor do Brasil. Se a passagem fosse muito mais barata, mas nem isso. LATAM, última opção para escolher passagens"

Prós: "Cheguei vivo."
Contras: "Comida ser fornecida sem custo adicional."

Prós: "Viagem tranquila. Chegou antes do horário previsto ainda que tenha saído atrasado."
Contras: "Embarque confuso e demorado ."

Prós: "Voo no horário e sem alteração de portão em cima da hora."
Contras: "Empresa serve apenas água. Qualquer outra coisa, tem custo adicional. As luzes internas do avião estavam com falhas, piscando intermitentemente, me causando um certo temor."

Contras: "Poltronas desconfortáveis. Comidas caras."

Prós: "Nothing"
Contras: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Prós: "The leg place and reclining chair"

Prós: "Se o passageiro não pedir a água, os comissários também não oferecem."
Contras: "O preço dos produtos oferecidos a bordo são altos até aos passageiros acostumados aos preços de SP - capital."

Contras: "The temperature should be a bit warmer"

Prós: "A tripulação era muito simpática"
Contras: "Maior rapidez no embarque"

Contras: "Offer refreshments"

Contras: "Pane no motor da asa esquerda logo após a decolagem, necessitando fazer um pouso de emergência em Guarulhos. Após isso ficamos 2h aguardando outra aeronave."

Prós: "Voo normal"
Contras: "Saber antes do voo se teria serviço de comida a bordo pago ou não. Liberar as bebidas (refrigerantes e sucos) sem necessidade de pagamento."

Prós: "NOTHING. AEROMEXICO NEVER MORE. AEROMEXICO NUNCA MÁS."
Contras: "I just had the worst experience ever with Aeromexico. First, they refused to change my flight, even with me willing to pay any applicable extra-charges. So I went ahead and bought a second flight, from Mexico City to Tijuana. Then, when I arrived at the checkin counter, I was surprised with how unprofessional and disorganized the staff was: nobody was respecting social distance, several people were not wearing a face mask and nobody from the Aeromexico staff was asking them to do so. But the worst part was the fact that my new flight — supposed to leave at 13:05 (AM 176) — only took off at 19:15. We’re talking about a 6:30hr delay and NO SUPPORT from the staff at all during this almost 7 hours of waiting. No clear information, no alternatives, no solutions, nothing. To top it all, after delaying several hours, we finally boarded the aircraft and after 1 hour seating there, the pilot told us that Aeromexico had just told him that his first officer simply wasn’t there, and therefore we couldn’t take of. WHAT??????? We had to leave the plane for another hour or so and the show only came to a finale at 19:15hr when we finally boarded and took of to Tijuana. Anyway, I honestly think I should be reimbursed or at least have 10x, 15x more the miles this flight will give to me."

Prós: "Nothing. There were no Covid-19 measures in place and no social distancing. Unsafe. Crew without masks."
Contras: "Is it that hard to follow Covid-19 measures? The flight was full and people sitting shoulder to shoulder."

Prós: "A comida estava agradável e os filmes também!"
Contras: "Teria sido melhor se eu não ter tomado um banho de chá quente quando as comissárias passaram distribuindo e por algum motivo caiu um copo cheio de chá bem em cima de mim. Péssima experiência."

Prós: "Entretenimento"
Contras: "No voo da cidade do México para Guadalajara perdi a conexão chegando no portão de embarque com 20 minutos de antecedência e o painel de voos indicando BOARDING. Não houve nenhum assistência da cia no deslocamento para a conexão e me fizeram pagar nova tarifa/nova passagem."

Prós: "US based airlines should take a lesson from AeroMexico - reasonable prices and the services we used to receive without additional charges: snack, food, 1 bag checked without fee, leg room! Thank god I Iive just south of Vancouver and can floy out of there instead of an American airport with greedy American-based airlines."
Contras: "I am completely satisfied with my experience"

Prós: "A tripulação foi muito atenciosa. Também o espaço disponível foi maior do que o que vem sendo oferecido por outras empresas aéreas."

Contras: "O voo atrasou."

Prós: "Nice and comfy seats"
Contras: "Don’t have long layovers"

Prós: "El asiento Premier cómodo . Acceso a Fast Track en inmigración"
Contras: "Salón premier en terminal 2 para vuelos internacionales tiene que mejorar . Buen servicio en el avión pero no excelente cómo ha sido en otras ocasiones"

Contras: "Tripulação poderia ser mais simpática, poltrona estreita"

Prós: "perfect"

Prós: "I was at premier class . Very comfy. Dreamer line are excellent and the service too."
Contras: "Nothing"

Contras: "This is Aeroméxico’s B-team from Mexico City to LAX"

Contras: "The check in process. We are Indian citizens with US green cards. The Mexican consulate says this combo is good enough to enter Mexico, but apparently it wasn't good enough for the people checking us in! They took our passports and has us wait before immigration in a detainment room. THEY WERE WRONG"

Prós: "Educação da tripulação"
Contras: "Nem todos os filmes tem tradução para português. Não foi servido comida após o almoço (1hrs antes do pouso)"

Contras: "Comida muito ruim, Assentos muito apertados."

Prós: "The extras that I was not used to anymore, like a snack and movies. Also punctuality."

Contras: "O tempo de espera entre as conexões"

Contras: "Café da manhã"

Prós: "Everything"
Contras: "Getting an upgrade"

Contras: "Poltronas desconfortáveis."

Prós: "Boas informações e tripulação."
Contras: "Poltronas desconfortáveis."

Contras: "A strong snowstorm prevented me from arriving to the airport on time (highway was closed). Flight was at 3:15. After over 5 hours on the highway I finally arrived to the airport at 2:27 and the Aeromexico counters were empty. A lady from Lufthansa told me the flight had just closed and suggested that I call aeromexico’s phone number. I did that and the gentleman on the phone told me I should go to the check-in counters. I mentioned they were empty and he had no other suggestions. After an hour on the airport and on the phone with no progress I booked a trip with United and traveled home."

Contras: "So late all the time"

Prós: "Customer service was excellent both at the airport and the fight crew. Everybody was really kind and helpful. I would the seats comfortable. I will certainly use Aeromexico again."
Contras: "The plane had a technical problem with the entertainment system. We were told they would reset and restore in 25 min. The system was never restored but we were not informed until we arrived in London. Technical problems are understandable but better communication with passengers should be a priority."

Contras: "AeroMexico had the longest layover of my life. I had to wait 17.5hrs at the airport both on the way there and back"

Prós: "Staff on board was great, super friendly & attentive!"
Contras: "Our flight was delayed by approximately 1 hour and 20 minutes & there was no mention of it from the crew. They were acting as if there was nothing going on and no reason for the delay. No actions were taken to compensate for the delayed flight."

Prós: "The business class amenities were amazing. Food was great and service was great."

Contras: "O Embarque foi super confuso. Chamaram duas vezes e depois mandaram todos sentarem de uma forma rude. O Voo atrasou quase uma hora."

Prós: "Tv on flight with good movie selection"

Prós: "The price. The beautiful stewards. The cleanliness. The air magazine. The excitement of flying. The window to look out of."

Contras: "My credit card was cloned (that happened soon after I book my ticket with you) and used in the Middle East. Lots of money were taken, I had to cancel my credit card, I had to go the police, etc, etc I regret to use your services"

Prós: "Allot"

Prós: "Nada"
Contras: "El vuelo salió atrasado . Teníamos acientos en AM+. Incómodos El sistema de entretenimiento no funcionó. Pedimos que lo vean para arreglarlo. Nadie nos acercó con respuesta. Mal trato del personal a bordo"

Contras: "La comida"

Prós: "I upgraded to premium economy and the extra legroom was great Very clean and comfortable plane and great entertainment selection"
Contras: "The breakfast was truly awful. Scrambled eggs with bits of string bean and a portion of black beans all sat in a puddle of hot melted butter. It was so sad and tasted worse"

Contras: "Lost my luggage"

Prós: "Nothing."
Contras: "I buy a flight ahead of time so I can be back home on time to work, I get it delays can happen, there was already a delay to start off well, turns out the flight is OVERBOOKED & even tho I arrived 3 hours earlier prior my flight I had to wait 9+ hours for another flight. If you don’t have enough seating available don’t sell a ticket that you know doesn’t exist. It’s not the first time it happens with Aeromexico, their airline is HORRIBLE & I didn’t expect with my first experience with Kayak to be just as bad. Never buying a flight through this website ever again nor am I planning to fly with Aeromexico."

Contras: "Ground crew is inept. 1. They keep separate lanes for passengers who checked-in via web and who had not checked-in yet. However they did not prioritized one over the other. So people who arrived 10 minutes after me and had not checked-in dropped their luggage before me. 2. They did not ask questions to figure out how to best help passengers. 3. Provided incorrect boarding time 4. provided incorrect information to pickup luggage in CDMX"

Prós: "A simpatia da tripulação fez com que uma viagem de 9 horas se torna-se um passeio agradável."
Contras: "Nada que pudesse atrapalhar a viagem"

Prós: "O tempo previsto é de 4 horas, mas foi bem mais rápido."
Contras: "Nada em especial"

Prós: "Rapidez no embarque e desembarque. Muito rápido para pegar as malas"

Prós: "Atendimento a bordo"
Contras: "Wi-Fi não estava funcionando."

Prós: "Was all good even saw a couple get in the toilet for the mile high club!"

Prós: "From checking in and the flight attendants are extremely friendly."
Contras: "That we are going for such a small time!!"

Prós: "boarding, service, entertainment"
Contras: "some music while boarding not of my choosing interfered with my music and seemed unnecessary"

Prós: "The flight loaded, departed and arriverd within minutes of the scheduled times. The departure and arrival times are convenient, but could perhaps be one hour earlier., The entertainment choice was large and seemed to work without a hitch."
Contras: "Some indifferent music over the loudspeakers interferred with my choice of misic and seemed unnecessary."

Contras: "Croissant sandwich was not very tasty"

Prós: "Nothing, horrible airline!!!"
Contras: "Service, food...everything was horrible. I will never use Aeromexico airline again."

Prós: "The 787 leg from Santiago to Mexico City was fine. The 787 Dreamliner is a comfortable ride."
Contras: "The smaller plane used for the MEX to DEN leg had less entertainment options and no wifi."

Prós: "Pontualidade no embarque."
Contras: "Alimentação no voo"

Prós: "Boa alimentação"
Contras: "Entretenimento a bordo"

Contras: "O snack poderia ter sido melhor. E o assento poderia ser mais confortável"

Contras: "did not deliver baggage to Glasgow"

Prós: "O embarque sem atrasos e bem organizado pro grupos que realmente eram cumpridos foi uma boa supresa"
Contras: "A comida foi bem fraca. Tanto o jantar (Chicken) quanto o café da manhã, sendo que este ultimo foi pior: um saquinho de pão com um sanduiche gelado de peito de peru e requeijão e uma barra de cereal. Sem frutas, e sem nada quente. Algo compreensível para um voo curto, mas não p/ um voo de 11h50."

Prós: "Embarque"
Contras: "Mais atenção no serviço de bordo"

Prós: "Tudo"

Prós: "Tripulação amável."
Contras: "Comida. Nunca vi tão ruim e limitada, e olha que viajo muito!"

Contras: "Educação da aeromoça, má vontade . Cara sempre feia e até discutiu com uma moça que estava com 2 crianças"

Prós: "Nada"
Contras: "Não serviram lanche num voo de 6 h, só biscoito e suco e não tinha o que comprar! Esgotou antes de chegar no meu assento. Tripulação mal educada, o voo atrasou, turbulento quase o tempo todo. Não houve tempo habil pra comprar nada de lanche porque o voo de Los Angeles chegou em cima do embarque dele"

Contras: "Conforto, espaço muito pequeno"

Prós: "Gostei do espaço entre os bancos, a tripulação foi atenciosa e tivemos um vôo tranquilo."
Contras: "Informação quanto ao embarque e tempo para isso não foi muito boa e a distância entre o check-in e o portão de embarque era bem distante."

Prós: "Boarding, entertainment"
Contras: "Arm rests were immobile, meaning could not take advantage of empty seat next to me."

Contras: "Tripulação barulhenta conversando e gritando em voo noturno . Não existia fones disponíveis"

Prós: "Pontual e hospitalidade no check in"
Contras: "Comida ruim no jantar, cafe da manha nao tinha nenhum tipo de proteina, somente croissant, fruta, suco e cafe. Comparando com a Air France, qualidade da comida foi bem inferior"

Prós: "A variedade de filmes e opções de entretenimento."
Contras: "O ritmo do serviço de jantar parecia atender mais o interesse da tripulação, para "se livrar" do trabalho e p[oder descansar, do que em oferecer um bom serviço aos clientes. A iluminação da aeronave também é apagada antes do término do jantar, aparentemente para acelerar a conclusão da atividade. Decepcionante."

Prós: "Não deu certo"
Contras: "Trocaram a passagem para United atrasou 1 dia."

Prós: "Everything"
Contras: "None"

Prós: "Nothing"
Contras: "Cancelled"

Contras: "It was not clear that I needed a different 6 letter code to checkin using the AA website. I finally got frustrated and called AA only to find out the code was different. The codes should have been the same or you should have referenced it on the website when I tried to check in"

Contras: "People were so rude"

Prós: "Boarding was efficient and fast"
Contras: "Nothing in particular"

Prós: "Atendimento e atenção muito bom, principalmente os funcionários do aeroporto."
Contras: "A opção de comida vegetariana/vegana, o bife de soja e o arroz integral não tinham muito tempero."

Contras: "Houve, segundo informações, problema mecânico da aeronave que motivou a permanência de todos dentro da aeronave do horário do embarque (antes das 20 até próximo a meia noite. No dia seguinte o mesmo vôo previsto para 15:30 acabou saindo na madrugada do outro dia."

Prós: "Pontualidade."
Contras: "Não tem entretimento individual a bordo e nem comida. Só biscoitos secos."

Prós: "Great service"

Prós: "Tripulação muito fofa. Conforto ok. Entretenimento muito bom."
Contras: "Comida sempre nada demais - poderiam melhorar muito. Problema no check-in - cheguei com uma mala de 27 kg e disseram que agora para o Brasil é 23 kg. Mencionei que sabia lógico disso, mas que tinha lido na noite anterior minha reserva da American e dizia que era de 32 kg. Eu disse que teria que seguir o que estava falando e eles nem quiseram ler o email que a própria American me enviou. No final a passagem tinha sido emitida em novembro e podia ser uma de 32 kg."

Prós: "Realmente pontualidade foi o ponto chave para o sucesso do voo"
Contras: "Classe econômica é muito apertada, a meseniha de comida fica encostada no seu colo, qualquer movimento pode derrubar o alimento"

Prós: "Classe executiva oferecida espontaneamente pela AA"

Prós: "Aeronave limpa, nova e bem arrumada."
Contras: "O conforto da aeronave deixa a desejar. Alimentação não agrada. Muitas das telas de entretenimento não funcionavam."

Prós: "Check in em GRU foi tranquilo e rápido. O embarque correria tudo bem também, e a decolagem aconteceu no hora prevista. chegamos a Miami com antecedencia... tempo que foi perdido na imigração, que apesar de relativamente rápida, filas enormes e multidão de gente."
Contras: "Os lavatórios são sempre sujos, com mal cheiro e por vezes os materiais (sabonete, papéis...) acabam. Utilizá-los antes do pouso então é uma desafio. Para voos tão longos, as cias aéreas deveriam pesar em algum solução para manter o padrão de limpeza durante todo o voo, não somente no embarque."

Prós: "O serviço de embarque do Aeroporto LAX é ótimo , tripulação cordial e atenciosa."
Contras: "As opções de alimentação são limitadas"

Contras: "See above - I never went from Dallas to London."

Contras: "The breakfast was not very good. I would have liked more fruit and maybe a real regular muffin."

Prós: "Admirals Club was great, service board excellent and the Dreamliner 787 is really friendly on the body."
Contras: "The check for Business Class was poorly signposted and a tad difficult."

Prós: "Everything"
Contras: "Middle seat"

Prós: "Boa comida e atendentes cordiais (apesar de distraídas)."
Contras: "Sempre que serviam comida, depois passavam para recolher o lixo e "pulavam" várias cadeiras (não só a minha). Elas iam recolhendo aleatóriamente e deixavam várias bandejas para trás. Elas deveriam seguir uma sequência para não esquecer. As pessoas tinham que ficar chamando ou aguardar elas passarem para recolher o lixo novamente. A seleção de filmes com legenda em português poderia ser maior."

Prós: "Avião era novo."
Contras: "Impressionante a descortesia dos funcionários da aa. Parece que são treinados para serem grossos e antipáticos."

Prós: "Chegar vivo em casa."
Contras: "Avião SUPER antigo, provavelmente deve ter sido espólio da TransBrasil de tão antigo. Sem qualquer sistema de entretenimento, refeição sem gosto."

Prós: "A boa vontade da senhora que me atendeu no despacho fez com que eu não perdesse o voo, já que o terminal automático dizia que eu não poderia mais despachar minha bagagem, mesmo tendo 50 minutos até o voo."
Contras: "Faltou um pouco de cordialidade da equipe desde o checkin até o embarque, mas o principal problema não foi da American e sim do aeroporto que teve um fila estupidamente grande na parte de checagem de segurança. Não perdi o voo por segundos."

Prós: "O avião estava em um de seus primeiros voos. O 787 é mais silencioso, tem janelas maiores e com tecnologia que "escurece" as mesmas até o total blackout, WiFi a um preço justo, a classe econômica premium é equivalente a executiva de muitas companhias aéreas com um preço muito mais justo. A American surpreendeu nesse voo e ganhou minha fidelidade que até então estava com a Latam."
Contras: "Apesar do preço justo, o WiFi deu algum trabalho para ser configurado, já que precisei descobrir sozinho qual era o endereço para comprar o WiFi. A velocidade não era das melhores, mas dava para navegar, fazer downloads e usar mensageiros e redes sociais tranquilamente."

Prós: "Good service friendly made sure I had morning coffee even though I was sleeping during service"

Contras: "The breakfast, no hot meal just sugary food."

Prós: "Almost empty in economy"
Contras: "I liked everything"

Prós: "Everything"

Contras: "The fact that one could not book either an aisle or a window without paying significant sums is ridiculous - an additional $74 for a window seat and some were considerably more than that."

Contras: "Poor breakfast option for lactose intolerants."

Prós: "Food was surprisingly good. Smooth ride could have been just good weather, but it was nice. We got in early!!!"
Contras: "Legroom was ok for me because I'm short. Others may have needed more."

Prós: "Great time. It was one of the best flights I have ever taken."

Prós: "Perfect t"