Limpeza diária e filtros HEPA a bordo em voos de Salvador para Lisboa
|março||Melhor época para evitar as multidões, com uma queda média de 13% no preço.|
|janeiro||Época mais popular para voar, com um aumento médio de 18% no preço.|
Preço médio ida e volta
|R$ 3.742||(preço médio das últimas 2 semanas)|
Boa oferta ida e volta
|R$ 2.694||ou menos|
Boa oferta só ida
|R$ 1.844||ou menos|
Azul, Beijing Capital Airlines e TAP AIR PORTUGAL isentaram suas taxas de alteração e cancelamento em voos de Salvador para Lisboa. Confirme as políticas no site de reservas.
A maioria dos visitantes provenientes de Salvador precisa apresentar um teste com resultado negativo para COVID-19 e/ou cumprir quarentena para entrar em Lisboa. Os viajantes provenientes de zonas fechadas só podem entrar ou transitar em Portugal se tiverem um motivo "essencial" como motivos profissionais, de estudo, reunião familiar, saúde ou humanitários.
Os cidadãos de países terceiros titulares de autorizações de residência ou vistos de residentes de longa duração emitidos por estados membros da UE podem fazer trânsito em Portugal para retornar ao seu país de residência.
Todas as chegadas devem preencher um formulário de localização de passageiros com antecedência.
Leia mais sobre as restrições de viagem para Lisboa
Visitantes provenientes de Salvador precisarão cumprir quarentena de 14 dias após entrar em Lisboa.
Visitantes provenientes de Salvador precisam apresentar um teste de RT-PCR (NAAT) negativo realizado 72 horas antes de embarcar para Lisboa.
Cartão de localização de passageiros
Máscaras:obrigatórias em áreas públicas, ambientes fechados e transporte público.
Restaurantes:Aberto com restrições
Bares:Aberto com restrições
Um voo direto leva em média 18h 45m, cobrindo uma distância de 6499 km.
Há 24 voos diretos por semana entre Salvador e Lisboa, com uma média de 3 por dia.
Nos últimos 3 dias, as passagens aéreas só de ida mais baratas foram encontradas na LATAM Airlines (R$ 1.406) e Várias companhias aéreas (R$ 1.491) e as passagens de ida e volta mais baratos na LATAM Airlines (R$ 2.281) e Várias companhias aéreas (R$ 2.297).
Azul voa 8 vezes semanalmente (domingo, segunda, quarta, quinta, sexta), Beijing Capital Airlines voa 8 vezes semanalmente (domingo, segunda, quarta, quinta, sexta), TAP AIR PORTUGAL voa 8 vezes semanalmente (domingo, segunda, quarta, quinta, sexta).
De Salvador para Lisboa, segunda-feira é o dia mais barato para voar, em média, e sexta-feira é o mais caro. Para voos de Lisboapara Salvador , terça-feira é o dia que geralmente tem as melhores ofertas, enquanto sexta-feira é o mais caro.
Ao voar a partir de Salvador, você usará o Salvador Luis E. Magalhaes, também conhecido como Aeroporto de Salvador. Você pousará em Lisboa Humberto Delgado, também conhecido como Aeroporto de Lisboa.
As tarifas do estacionamento do aeroporto oferecem vantagens para estadias mais longas. O valor da primeira hora é aproximadamente R$ 12, ficando mais barato para as horas seguintes, cerca de R$ 20 por 2 horas e R$ 25 por 3 horas. Para deixar o carro por mais dias, você irá gastar aproximadamente R$ 30 por uma diária e R$ 50 por duas diárias, sendo que cada dia adicional custará perto de R$ 25.
Existem várias formas de realizar o trajeto de 8 km até o centro. O carro é um meio cômodo e prático para quem viaja em grupos ou com mais malas. A jornada leva aproximadamente 15min e custa cerca de € 7 (R$ 45) com carros de aplicativo e aproximadamente € 15 (R$ 100) com táxis. O transporte público em Lisboa é bem conectado e é uma boa alternativa para quem quer economizar. A passagem custa aproximadamente € 2 (R$ 13) e leva 20min até o centro pela linha Aeroporto-Saldanha. Outra opção popular é o Aerobus, cuja passagem sai por cerca de € 4 (R$ 26) e leva em torno de 25min até a Praça do Comércio.
O KAYAK é um buscador de viagens. Isso significa que vasculhamos a internet para encontrar os melhores preços para nossos usuários. Processamos anualmente mais de 2 bilhões de pesquisas de voos, o que nos permite exibir uma grande variedade de preços e opções de voos de Salvador para Lisboa.
A ferramenta de previsão de preço de voos do KAYAK utiliza dados históricos para determinar a probabilidade do preço de um voo para Lisboa saindode Salvador mudar dentro de sete dias. Assim, os viajantes podem saber se devem esperar ou reservar agora.
As tarifas do KAYAK Mix permitem combinar passagens somente de ida para economizar na comparação com uma passagem tradicional de ida e volta. Dessa forma, você pode voar para Lisboa com uma companhia aérea e voltar para Salvador com outra.
Às vezes, é possível ser um pouco flexível quanto às datas de uma viagem. Se suas datas preferidas tiverem alguma margem de manobra, o recurso datas flexíveis mostrará todas as opções ao voar para Lisboa saindode Salvador até 3 dias antes ou depois das datas selecionadas na pesquisa. Assim, você pode escolher os voos que mais lhe agradam.
Pontuações baseadas em avaliações de usuários do KAYAK
Prós: "Crew was good. Seat not super comfortable but average."
Contras: "Short flight, all was good."
Contras: "During covid pandemic they put no efforts to show the aircraft clean or maintained the distance between passengers"
Contras: "I couldn't take the flight, because of the sanitary situation, and couldn't get my refund yet"
Contras: "Refreshments were minimal."
Prós: "The airport is small and easy to get by. The crew was friendly, and I had four seats to myself! It was an excellent experience."
Contras: "Food was decent."
Contras: "Would have been better if the first leg of the flight had not been so late that my connection could never work. Got transferred to a later latam flight with connection but still"
Prós: "For business class tickets this was the worst food and boarding I’ve experienced. United airlines are horrible."
Contras: "more and more current movie options"
Contras: "The food"
Prós: "Crew was good but seat very tide for big people. Many close to me not well distributed."
Prós: "Airplane was comfortable and food was good. The crew was also very friendly."
Contras: "There was a long delay in the connection at Viracopos/Campinas: there was a technical problem with the airplane. I arrived very late in Curitiba (approximately 1 hour late)."
Prós: "Great experience overall"
Contras: "No complaints"
Prós: "Azul airlines the best !!"
Prós: "The crew as fine!"
Contras: "The gate at the airport changed"
Contras: "They cheat on us about the place of the seats. Saying was a good place but giving us the worse seats in the plane - just after bathroom where it doesn’t recline and impossible to sleep due traffic"
Prós: "Friendly crew. Spoke some English for the most part."
Contras: "Only food for purchase"
Contras: "I was charged for luggage and I wasn’t given the option to purchase luggage while booking the flight"
Prós: "Seats are hard"
Contras: "No much space in the seats"
Prós: "Flight on tine"
Contras: "Very disappointed that there were only junk food options on the snacks served. Same goes for the drinks. And no option to buy anything healthy either. Arrived hungry at 1:20am!"
Prós: "Very nice and modern plane with attentative staff. Also they served maybe the best airplane food I’ve ever had."
Contras: "We boarded just a bit late but still arrived on schedule."
Prós: "I really love how friendly the crew was! The seats were also very comfortable for a plane. I couldn’t get over how there were cameras to look at outside of the plane for those who didn’t have window seats as it helped with some landing anxiety. The food was well prepped and decently enjoyable! The charging port was also amazing and I was very happy to see it when I had boarded the plane."
Contras: "Unfortunately, boarding was a bit confusing as the crew members spoke a majority of Portuguese and translated only very few times. I had to ask a crew memeber when I would board."
Prós: "Dont know who or why. Plane out of Orlando mco delayed from 9:30-2:30 am. All food places closed 9or 10 pm"
Contras: "Delay, no place to eT"
Prós: "CLEAN EFFICIENT"
Contras: "BILLING FOR SEATS THAT ARE CLEARLY AVAILABLE, BLOCKING 75% OF SEATS TO RAISE PRICES TO SIT TOGETHER!"
Prós: "CLEAN, NICE, EFFICIENT"
Contras: "BAD THAT THEY CHARGE FOR OPEN SEATS AND BLOCK 75% OF PLANE SO YOU PAY RIDICULOUS FEES"
Prós: "The timelly take off and landing... Being on time was a great pleasure."
Prós: "Flights were punctual, seats were better than average, and upgrades were available."
Contras: "Planes needed updating, noises heard were concerning, food was below average, and the landings were a little rough."
Prós: "The selection of tv shows (Game of Thrones)"
Contras: "Not much leg room (I’m six feet tall)"
Prós: "Business accommodations were great and the staff was fantastic"
Contras: "O sistema de entretenimento não estava funcionando e eu não tinha conhecimento do AzulPlay. O voo é longo e é vendido como tendo Sky a bordo, mas não tem. Havia recebido 3 e-mails da Azul nos dias anteriores a viagem e em nenhum o Azul Play foi citado."
Prós: "friendly staff."
Contras: "3hour delay. terrible seats with no front pockets! worst landing i've ever experienced in 25yrs of flying. wouldn't fly Azul again unless I have no choice."
Prós: "economy xtra seats were nice"
Prós: "screens didn't work on flight"
Prós: "Crew was very friendly."
Contras: "Organization for embarking was a little messy."
Contras: "As cadeiras poderiam inclinar mais para trás. Esconderam minha mala dizendo que não pode colocar na esteira pois estraga a mesma. Deviam te avisado antes... quase perdi meu vôo de conexao"
Prós: "Everything was fine except the flight was delayed an hour. No biggie. My only question is that I had a trip that passed through Isa to 3rd country. At check in I was informed that bags would go all the way through without re-checking in. Turns out bags had to be re-checked in at first entry to usa. I wish the rules were consistent and that all personnel knew the rules. Also united baggage track app does not work."
Contras: "United baggage app does not work Personnel did not know baggage rules at Chck in."
Prós: "space for legs."
Contras: "O scaling do mapa de voo não funciona direito, não informa o tempo restante de voo. O aplicativo disconecta com frequência. A interface de mídia e ruim."
Prós: "Comfortable flight!"
Prós: "Crew was very nice and helpful. Good selection of movies."
Prós: "The boarding was fast and organized."
Contras: "They set me far from my son"
Contras: "Very unrealistic to offer me a flight option that gets me to my destination in four days"
Prós: "Friendly staff at check in"
Contras: "Unscheduled stopover and long 3hr delay."
Prós: "Friendly service"
Prós: "The crew is wonderful and makes you want to come back"
Contras: "A tv would be nice"
Prós: "No delays"
Contras: "My flight was delayed due to maintenance and I had to pay again a connecting flight from fortladerdale."
Prós: "The plane condition."
Contras: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Contras: "Allow business passenger to use front bathroom."
Prós: "Overall a nice and good flight"
Contras: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."
Contras: "Klm is the best, even on a 40min they served small breakfast."
Contras: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"
Contras: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."
Prós: "Pleasant crew. Appropriate and efficiently served snack."
Contras: "Boarding and disembarkation were slow."
Prós: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Contras: "Not being to help on the ground in Copenhagen with delta issues"
Prós: "Fantastic gate agents!"
Contras: "The food was terrible."
Prós: "Comfortable seat, great crew."
Contras: "Flight delayed, no USB port and no entertainment"
Prós: "The friendliness of the crew"
Prós: "The entertainment was amazing"
Contras: "The seats were a bit hard"
Prós: "Crew was very engaging and service was good."
Contras: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."
Prós: "Everything was smooth and effortless."
Contras: "Can’t think of anything."
Prós: "The space at my feet with the chair in front was a bit akward."
Contras: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"
Prós: "It was all fine"
Contras: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Prós: "My seat at the window was great and the staff really friendly and courteous!"
Prós: "Good food, friendly service"
Contras: "More trash pickup; only one round of beverage service"
Prós: "Crew was in a festive mood, the meal was unexpectedly delicious"
Contras: "Seats ok, but could be more comfy"
Contras: "old screens and entertainment system leg room to small"
Prós: "Crew was very friendly. Nice that wine was served without charge."
Contras: "Announcements from the cockpit were hard to hear. Food has been better in past."
Contras: "Nothing special"
Prós: "Crew was awesome"
Prós: "The seats seemed to have more space on this plane which was nice."
Contras: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."
Contras: "Boarding was confusing and disorganized"
Prós: "The attendants took great care of us. Super smooth flight."
Contras: "The streaming service didn’t work"
Contras: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."
Prós: "The flight attendants could not do enough for you."
Contras: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."
Contras: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."
Prós: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Contras: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Prós: "good service"
Prós: "I really like the spaciousness, the plug ins and general service"
Contras: "I have a dairy allergy but had no option to prepurchase a dairy free meal. It made for a very unenjoyable flight as I couldn't eat anything they had. What was worse was after I told them of my situation they said they understood and had a meal that would do but there was cheese, yogurt, milk chocolate, etc."
Prós: "Arriving more or less on time"
Contras: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"
Prós: "On time."
Contras: "No negative"
Prós: "I was upgraded to Buisness so, no complaints"
Contras: "No Marlboro light cigarettes on the duty free shopping cart"
Prós: "Free wee cake."
Contras: "Nothing in particular."
Prós: "quick boarding, responsive Airline stewardess, very polite."
Contras: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."
Prós: "The cabin crew were fantastic and funny"
Contras: "Tiny seats"
Prós: "Wide selection of entertainment, food was good."
Contras: "Boarding unorganized, but that may have been more of a passenger issue then KLM"
Prós: "Friendliest economy class service I've ever encountered."
Contras: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."
Prós: "leg room economy compared to KLM"
Contras: "full flight, no upgrade possible"
Prós: "Flight unpleasant. Ground staff in Marseiile great but gate crew didn't control carry on baggage and many of us could not use overhead bins because of passengers who stowed more than one and often oversized suitcases above, so we and many others had to place carry on suitcases under seat. Attendant on plane totally unhelpful and could have rearranged a few bags to make room but preferred to stay in back of plane and talk. To be fair, rest of flight was pleasant although late due in part to boarding issues."
Contras: "Carry on baggage issues and storage on plane. One aloof and unhelpful member of flight crew."
Prós: "We really liked the KLM people, from the check in crew to the flight attendants."
Prós: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Contras: "They didn't give any napkins out with the food which was weird."
Contras: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."
Prós: "Leg room. Smiles of the cabin crew."
Contras: "Not enough selection of Electronic Dance Music. Lol!"
Contras: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."
Contras: "One and a half hour delay on a 50 minute flight. Flight was operated by Cityjet on behalf of KLM. Never have I seen such bad customer service: from rude people at the bagage drop off to incompetent hostesses at the boarding gate."
"Clean and “new plane” compared to my preview’s experiene. Thank ypu"
Prós: "Crew cordiality"
Contras: "Luggage....it is allowed to charge but they shouldn’t charge. During on boarding they communicate that because the cabin was full of hand luggage the rest of the passengers needed to dispatch their hand luggage for free. This occurs only because they charge to dispatch luggage when buying the tickets. So nobody dispatch luggage and those who dis became frustrated because they payed. This unfortunately occurs on all companies."
Prós: "The seats and plane were comfortable"
Contras: "Baggage options were not indicated properly on the travel agent ticket, nor during check-in"
Contras: "More diverse snacks/drinks."
Contras: "Delay by an hour"
Prós: "Yes, they did"
Prós: "Absolutely nothing Flight was overbooked"
Contras: "You can not overbook!!!!!!!"
Prós: "The seat was ok."
Contras: "I have a delay for 24hs."
Contras: "All is perfect"
Prós: "Confortable seats, flight on time"
Contras: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."
Contras: "Luggage ruined grease all.over it Service said they could do nothing"
Contras: "No retrasos"
Contras: "They lost my luggage and didn’t care to do anything about it. They name no means of tracking. They don’t know where the luggage is, whether it even left Bogota or not. They literally don’t have a tracking system. And their only response to us was that we could go ahead and leave a bad review on the website and that’s it. I’m not kidding! I can’t believe they are still in business. It’s just a terrible company."
Prós: "The LATAM getting our boarding pass, going through the LATAM boarding area, getting on the LATAM plane we were stopped no less than 4 times by this airlines. The women were rude to us. Many people had presents for the holidays that were much bigger than our packs."
Prós: "I LIKE EVERYTHING ON THE FLIGHT"
Prós: "Vegan food please!!!"
Contras: "Las time change my AirPort"
Contras: "Flight delayed well over an hour, Airport stuff unhelpful, Very below average."
Prós: "Crew on board were nice"
Contras: "Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow"
Prós: "Excellent boarding, something that all the airlines should do: starting boarding from the back of the plain. Boarding is much faster."
Contras: "The boarding process was disorganized."
Prós: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Contras: "The uncomfortable seat. It doesn't recline much, very small space between them."
Prós: "everything was good"
Prós: "I liked the presentation, the effort that LATAM puts forward in general. They have great uniforms that reminds me of old airlines, in a good way."
Contras: "The services is good, but they do not do it with a smile on their face. I asked for a cup of water and both times it took them about 10 minutes to get me that cup. The crew always seems to be bothered to serve the customer. There is also a big difference between services going straight to Santiago on the 787 and to Peru on the 767. I understand the plan (767) is older and that does not bother me. What bothers me is the disparity in service between the two. I received great service the first time I traveled on LATAM, ever since then they have disappointed. I do not understand what is going on with them."
Prós: "The comfort of the new Sears at economy-a class"
Prós: "Lam take care very well my mother . She is handicap and the wheelchair was able to used at the counter. My mother will be happy to come back ,awhile she does not to walk to much by herself."
Contras: "nothing the trip was great."
Prós: "It was very fast to board, and the landing was great"
Contras: "No entertainment, no free snacks"
Prós: "Flight and especialy landing was top noch"
Contras: "Boarding was chaotic. There was no entertainment nor food, so I cannot rate it"
Prós: "Friendly staff"
Contras: "Everything was great."
Prós: "Could access entertainment as soon as I was seated."
Prós: "The flight was comfortable and enjoyable."
Prós: "Everything was ok except the food. read the other side and do something about it."
Contras: "the food was horrible and cold and with a bad taste. the food must be hot. change it. Copa airline is better"
Prós: "It was not physically uncomfortable."
Contras: "The flight was delayed, moved, and when it finally took off it was re routed back to São Paulo with almost zero communication. We were herded around with attendants who had no idea why our flight was canceled mid air and we had to fend for ourselves for rebooking."
Prós: "Left on time the next day."
Contras: "Flight was canceled after I had gone through security and was waiting to board. I received an e-mail from Kayak, but no notification from LATAM. No one was at the gate; waited a long time to speak with a representative. They booked me on the next morning flight from JFK, but sent me to a hotel in Long Island - 1 1/2 by bus that was jammed and overheated. Hotel was old, not kept up and food and service bad. Bus driver could not tell me for sure what time we were going to be picked up in the morning - maybe 6:30 AM? I was told. No one at the gate gave me this information either. I was ready at 6:15 AM and the bus was full. I waited for second bus. No breakfast at the hotel. Flight to Santiago was uneventful and crew during the flight were polite."
Prós: "The food, crew, and entertainment were great."
Contras: "The boarding process was poor. The flight was delayed and there was not explanation at the gate that there was a delay or why. I don't understand why our carry on bags needed to be searched. We were put in a line with only one person doing the bag checks while the other line had over two people checking bags."
Contras: "no customer serve no help"
Prós: "The crew was awesome, very friendly and polite. The flight was smooth."
Contras: "I don't like that you have to pay for a cup of coffee. I understand that for a sandwich or a muffin, but a coffee... come on dude."
Prós: "airplane was new"
Contras: "i was not able to do online check in"
Prós: "Glad to have the pillow and blanket. Plane was clean and new. Really appreciate the luggage bins now allow standing up in the middle seat."
Contras: "Food was not as good as other LAN flights I've been on. No fruit in the fruit high season."
Prós: "Gave good snacks"
Contras: "Annnouncements weren't clear in English or Spanish only in Portuguese"
Prós: "Excellent service. First time in LATAM but really impress with service. Food and beverages option and entertainment options too. Excelent planes"
Contras: "nothing was wrong."
Contras: "rhe seat was terribly unconfortable. Food very bad"
Prós: "Everyone was very friendly and the fight was comfortable."
Contras: "No complaints."
Prós: "Entertainment, service, food"
Contras: "Waiting in long lines in Miami to check in, over an hour. And then they let other passengers who came late for their flight go in front of me. At that point I thought that would be the first and last time I travel Latam."
Contras: "Old airplane"
Prós: "The crew was very attentive, and the meals where good."
Contras: "The flight was delayed 1 hs. which happens, but still...not the best wat to start. The in flight entertainment was only available to those who had a smartphone, tablet or laptop (otherwise there was 1 screen overhead, every other 4/5 rows of seats, playing 1 movie) the problem was then, if I wanted to watch something I would have to drain my phone's battery, and there are no USB ports to recharge, so by the time we land I'd have no mean of communication, that didnt sit well with me."
Contras: "We took off for Curitiba and found out when we got there that we couldn't land so we went back to Sao Paulo then had to sit on the plane for two and a half hours. The Curitiba airport had opened, but then we had to change staff and also the staff brought the wrong paperwork to the plane, so that caused further delays. Really frustrating."
Prós: "I appreciated the snacks and drinks provided on the flight."
Contras: "The planes aren't very clean."
Contras: "Liked everything"
Contras: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Contras: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."
Prós: "I like the comfortable seats"
Contras: "Service lag a little"
Prós: "The crew was very friendly."
Contras: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Prós: "Crew was solicitous."
Contras: "They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat."
Prós: "Crew was very friendly and seat in KQ is super comfortable in Business."
Prós: "The comfort of the flight snd kindness of the crew."
Contras: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Contras: "Couldn’t understand announcements"
Prós: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."
Contras: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Prós: "Good food and crew"
Contras: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."
Prós: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Prós: "The transfer times were excellent"
Contras: "Not really an Air France flight, AF not interested in taking care of their frequent fliers."
Prós: "The airplane"
Prós: "Everything! It was a wonderful experience."
Prós: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Prós: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Prós: "Intranet wifi meant I could watch entertainment on my iPad"
Contras: "Seats are very uncomfortable"
Prós: "The crew was very careful"
Contras: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"
Prós: "Good quality flight"
Contras: "But delayed and lost baggage"
Prós: "It was a nice plane and boarding was well organized."
Contras: "I was assigned a middle seat, if not for that I would have given a higher rating."
Prós: "If the flight would have leave in time we would receive our luggage in time"
Contras: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."
Prós: "Very good male crew member. Pilot genuinely apologetic for the delay."
Contras: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Contras: "I don’t know why they keep making boarding with stairs and bus."
Prós: "Crew were pleasant most of the time"
Contras: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"
Prós: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Contras: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Prós: "I would like to come on time each trip because I got two late time before with airfrance"
Contras: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"
Prós: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."
Contras: "The room between seats is unbearable."
Prós: "Good cabin, but very conjugated :|"
Contras: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"
Prós: "It was on time and the crew was good"
Contras: "The food wasnt upto the mark"
Prós: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Contras: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."
Prós: "You can't go wrong with delta when it comes to customer satisfation. It's the primary reason I'm okay with paying extra money for delta flights"
Contras: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."
Prós: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Contras: "Food was not good."
Contras: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."
Prós: "Good seat near the front."
Contras: "Delayed arrival by 30 minutes."
Contras: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."
Prós: "movies were good, crew was great. Comfy seats. It was really as nice as an economy flight could be."
Contras: "delayed flight, hot overall plane, personal TV malfunctioned a lot"
Prós: "It was a short flight."
Contras: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."
Prós: "Other crew members were very polite to us, in particular a younger tall woman."
Contras: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Prós: "Panamá airport is a disaster, unorganized and dirty"
Contras: "Panamá airport"
Prós: "Fast boarding, welcoming staff. Good experience"
"Great crew. Friendly and attentive!"
Prós: "Food service was very good - and the crew kept going even after we hit turbulence. I'd already been served, but I know from past experience with other airlines that there's nothing worse than smelling the hot food and being told that service is being discontinued,,,,while you're now hungry"
Contras: "Lisbon airport was stressful, perhaps more guidance before releasing us into the melee. I found an Air Portugal email about Lisbon Airport just now"
Contras: "The clarity about baggage fees, really unclear and very expensive."
Prós: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Contras: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."
Contras: "Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future."
Contras: "The flight was delayed. Food is miserable."
Contras: "The crew did not know the law about child safety seats. They tried to inform us we could not use it, even though it is approved for air travel. Then they tried to tell us we had to face it forward, which is illegal and it cannot be secured like this. Then they told us the car seat needed to be against the fuselage, but that all the fuselage seats were taken. They did not offer a solution to this problem. I informed them this was TAP's fault for assigning those seats to us. They said they were not responsible, which is clearly wrong. They could have reassigned us at check-in and avoided the problem. They were very concerned about the ability of the person in front of us to recline their seat, but no interested at all in the safety of our baby. They told us we would not be able to use the seat, although our baby was already asleep. They were trying to find a way to make us leave the plane. Finally, some other passengers volunteered to move so we could sit against the fuselage with nobody in the seats in front of us, so we would not block them from reclining. A solution would not have been found by the crew. Only thanks to generous passengers were we able to stay on the plane, even though we were doing everything completely legally. They made my pregnant wife feel so bad that she cried for the first hour of the flight. Then, as the flight was concluding, our baby got airsick and vomited. They crew did nothing to help aside from bring 3 (!) napkins and then leave again. Incredibly unhelpful, mean, ignorant, and combative cabin crew. Truly appalling."
Contras: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"
Prós: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Contras: "Flight was delayed which was out of their control"
Contras: "Timing of food"
Prós: "The plane was comfortable the free drinks and food and crew were friendly."
Contras: "Can't think of anything!"
Prós: "The crew were excellent during the flight."
Contras: "We missed our connection flight because our first flight was delayed. Despite getting to the desk when there were still people queuing he refused to let us board. We are now delayed for 30 hours with no money or clothes. TAP staff were horrible- no sympathy or even an apology. Just awful."
Prós: "In flight crew is really nice and respectful, seats were comfortable, clean bathrooms, in flight entertainment is good."
Contras: "Boarding at Lisbon airport was one of the worst experiences. Passengers were asked to line up at least 30 minutes before boarding started and it was hot in the terminal. As boarding started, passengers were split into groups by boarding zones...premium passengers boarded first as expected, then people with small bags. This is where the problem was because a group of four passengers who had one small bag (that could fit under seat) were allowed to go before passengers in boarding zones A/B. The whole idea is people who could fit bags under their seat would board first, but the tap team made a mess and allowed many passengers with large bags in as well. I was one of the last ones to be boarded and stranded on the line for over 40 minutes with my backpack...after traveling for a month and being delayed in Rome, last thing you want is stupid mistakes like this to cause you stress."
Prós: "Flight left approx. 20mins early, good service and efficient handling by crew."
Prós: "The flight crews were polite. The short flight journey included a simple light lunch with drink."
Contras: "The flight departure time was delayed for one hour."
Prós: "Nothing, missed the connection"
Contras: "No flight to Faro during late arrival from"
Prós: "Everything from the custumer service, flight departure on time"
Contras: "Long waiting time for my connection flight but i booked it that way"
Prós: "The fact that it was a direct flight."
Contras: "First of all, I would like to start by saying that I flight with TAP very often. I guess you can check on your system. I had good experiences in the past and actually recommeded to friends/family. I hope this flight was an exception. A few things were not that good this time. 1) First of all, the online check-in wasn't working until a few hours before the flight, and I didn't even give me the option to choose my seat. Once in the plane, I noticed plenty of empty seats in several areas of the plane. I could have had a much better seat. Also, the fact that the price of the luggage in the ticket is not included is insane! They let you know right at the boarding area. Another 100 plus dollars in addition to the 1,6000 that I paid for the ticket. Incredible!! And they only gave us 15 dollars voucher!! 2) There was a 2 hours delay due to a storm in the south of the USA. Although I am fully understandable with the fact that this situation is out of hands for the TAP company, is it in their hands the care and wellbeing of their passengers. As previoulsy stated, I received a 15 dollars voucher to use becasue of the delay. At any airport, for any decent meal, you will pay a minimum of 25-30 dollars. All items are more expensive. While waiting in the gate to board, we were not offered with snacks, water, etc.. additionally, no announements or updates at all. 3) I had a very uncofortable situation with one of the filght attenders. Male, very tall, dark hair and dark skin. When distributing dinner, I found the way he approached me very disrespectul, ironic and dismissive. ZERO customer services and he is actually the face of TAP in these planes. Unaceptable. I have to look all the way up to him, he wouldn't make an effort to band a bit (of course, not completely) to at least try to hear what I was saying. He was requesting me to speak loud but he would not make a minimum effort to get close to me. His demeanor and attitude made me feel very upsted... abuse of power... to the pooint that I ended up not taking the meal. No manners at all. He should understand that after hours of waiting (check-in usual time plus the 2 hours delay) we were all very tired. Particularly at that timeof the day. Some of us where up for since earlyi in the moring and you could tell that most of the passengers were exhausted. The second we got into our seat, we all used our blankets and try to sleep. He was not empathetic or councious about that. I felt very uncomfortable. Both of the girls that were also in the back area of the plane, were also lacking manners and customer services. I don't know.. other times was much better."
Contras: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"
Prós: "Space was actually good."
Contras: "Boarding was chaos. We had a little child, but no priority for families with children. Flight was delayed over two hours, no explanation, no apologies. Boarding crew was impolite and unhelpful. Then they had to weight all carry-ons! Crazy."
Prós: "Friendliness of ground and cabin crew"
Contras: "2 hour delay, but nobody at Manchester Airport Kept us indormend. Food on aircraft was poor (basically a coleslaw sandwich). Long drive from plane to terminal. Bags took forever to come"
Contras: "Slow delivery of bags in Lisbon"
Contras: "We had to pay $200 each way to check in a luggage and just pick regular seats. That was not clear when we bought tickets. Additionally, they don't announce the gate until 30min before boarding. If you're going through passport control that can be a 45min process. On top of that even though I paid $100 to reserve seats, when we arrived at the gate the seats we reserved weren't reserved. Why did I just pay $100?! Luckily I had receipts. Our connecting flight was delayed 4 hours, making our layover 7 hours! For an hour flight. This is the worst airline."
Prós: "Flight was delayed leaving Newark so we missed our connection in Portugal which was supposed to take us straight to Venice. Instead TAP gave us a replacement flight to Madrid and then from Madrid to Venice A FLIGHT WITH TWO STOPS IS NOT WHAT WE WANTED OR PAID FOR. Madrid was also delayed and we missed our connection to Venice. We got a new flight from Madrid to Venice and had to wait 5 hours for it. A trip from New Jersey to Venice ended up taking OVER 24 HOURS!!!! Due to the disgraceful disorganization and service of TAP PORTUGA we missed our best friends rehersal dinner a memory we would have loved to have. Extremely disorganized, terrible customer service OH AND WE HAD TO PAY FOR OUR BAGS TWICE to get reimbursed later but I don’t believe anything Tap Portugal says so we’ll see. Staff advice did not align and they were unapologetic for the experience we received."
Contras: "Everything. The travel experience was a literal nightmare and not what we paid for. It’s criminal actually."
Prós: "Good food serving times."
Contras: "The hospitality of the airline crew is very poor as they are extremely rude to their customers. The planes I flew on were very out of date and not comfortable for international travel. I have flown on many airlines, but these planes were by far the worst. Cheap price, for a reason. The seats didn’t recline, the food was terrible, no options were given for food, and the movies were pre-picked. No one had a choice in what they watched. Very outdated. I had 2.5 hours to board my connecting flight and they caused me to miss it. As I waited in the customs line entering Lisbon, I asked a TAP representative if I’d have to get out of the line up and go right through as my flight left at 2:10 pm. They said you will make it, stay in line. I get near the front of the line 2 hours later... hundreds of people were in this line and they only had 2/10 customs agents available!!! I ask another representative how far my gate is since my flight leaves in 30 min and she told me “no you missed it. but don’t worry others will be missing it too”. So no I did not miss it, you caused me to miss it cause I already asked if I would and you people told me no. I run to the gate, which has now changed to the other end of the airport, so I run to that gate and it is 10 min before the flight is to take off. I ask the desk agent at the gate and he tells me the flight has already left. Others had missed it too due to the insane customs line up. So the plane left 20 mins earlier than scheduled with only half it’s passengers..... unbelievable!!! When I went to the service desk they did not show any sympathy or apologetic behaviours whatsoever."
Contras: "Could have had a vegetarian option for the sandwich."
Contras: "I don't think I have ever rated any service negatively, but here's my first. TAP completely ruined my birthday trip that I have saved up for a long time for. DO NOT TRAVEL WITH THEM! I had a valid Schengen tourist visa issued by the Consulate of Portugal. At the time of visa issuance, the printer of the Consulate was not functioning, so part of the visa information was hand-written, but it was properly signed and stamped. The Consulate told me it's valid and said they have been doing so for ten years. The Consulate also said that they, not the airlines, have the sole authority to determine the validity of the visa. When I went to the airport to check in with TAP, TAP staff denied me boarding because they did not believe my visa was valid. I only learned later that this action was inconsistent with TAP's own internal policies. The staff at the kiosk told me that I could either ask for a refund or rebooking of the ticket. But when I called TAP the next day, I was told I could not get a refund even though they should not have denied me boarding. I called TAP many times and got a different answer each time. They simply refuse to compensate me for their own mistake. It's the most horrible travel experience I've ever had!"
Prós: "Customer Service was excellent."
Contras: "Viewing options in 38E where i sat, were terribly uncomfortable. The screen i had to look at was off to the left and i had to sit sideways to see the screen."
Prós: "Uma antiga queixa minha era o tratamento dispensado pela tripulação da TAP aos passageiros. Muitas vezes faziam o seu serviço sem paciência e até mesmo de forma rude. Nos meus últimos 3 vôos pela TAP, a tripulação vem se mostrando muito mais cordial e até mesmo divertida, sendo bastante simpática. Ainda pode melhorar? Claro que sim, mas agora não tenho mais "medo" de pedir um copo d'água a mais para os comissários."
Contras: "Sei que a tendência dos vôos low cost é não oferecer muito conforto aos passageiros, mas o espaço entre as cadeiras está ridículo até mesmo para pessoas com estatura mediana como eu (1,80 m). A poltrona, apesar de não reclinar, era até confortável, mas os meu joelhos ficaram espremidos pela poltrona da frente. Sem contar que, para um vôo de 3h, deveria ser disponibilizado algum entretenimento, mesmo que através do wifi (como já fazem as cias. brasileiras - se no Brasil já fazem, qualquer país do mundo é capaz de fazer!)"
Contras: "This event refers to my TAP flight from Lisbon to Heathrow on 21-Jan-2018. We arrived to the airport nearly 2 hours before departure time, waited 35min in the security checks and my girlfriend was held 20min in the passport control. While she was queuing for the 2no police officers to check her passport, an airport assistant came to the queue and asked who was due to board in TP364 to Heathrow. She was made aware that my girlfriend was there due to board that flight. In the meantime I made my way to the gate to make the gate assistants aware that she was held in the passport checks and was already on her way to the gate. Having said that, the zealous assistants in the gate have closed the gate in front of me, 18min before scheduled departure time and - "very kindly" - told me that I wouldn't be boarding that flight anymore even though my girlfriend have arrived in the meantime. One can imagine the frustration I felt finding out that the flight departure was delayed and that the flight actually departed 40min late. At that time I was already suffering the extortion of the customer service from TAP, claiming from me circa 400Eur from each of us for a one way ticket in the next flight to London. Therefore... until I remember this... I AM NOT FLYING TAP ANYMORE... I am very proud of being Portuguese but in similar situations that occurred with me flying British Airways, Lufthansa or Air Italia, I have always been treated with much more respect and customer care!"
Contras: "Flight was late on way back. Also no food optipn for vegetarians"
Prós: "Food was ok"
Contras: "The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter"
Contras: "Where to start. No soap to wash your hands in the WC. Air conditioning dripping water to a seat next to us. They run out of on food option we wanted. The flight to Lisbon was delayed. The plain was dirty. One of out seats the entertainment system did not work. We alerted the crew, they did not do anything to remediate these problems. Only bad experience of the trip. Portugal deserves a better airline than this one. Last the best of all, $90 dollars per bag we checked in, so we spent $360 dollars just to carry our luggage."
Prós: "Cabinstaff were friendly and professional"
Prós: "the flight was fine."
Contras: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"
Prós: "Staff good very pleasant. Entertainment good."
Contras: "Bit late into Lisbon and luggage left behind."
Prós: "Crew on board efficient and polite. In flight entertainment on a rolling programme of videos played an an user-friendly player and all in 2 languages. Meols - two of them- stable and standard airline fare served quickly and efficiently by crew. Comfy seat with recline and tilt. Blankets and pillows provided as standard."
Contras: "The wait for check in was almost an hour longer tha. Expected and nowhere comfortable to wait. Executive lounge overpriced and meagre without any reclining seats. May as well have saved the money and used the terminal facilities No in flight magazine available to my seat for on board purchases and very little choice off goods on offer."
Prós: "Modern appointed plane with places for technology and charging points"
Contras: "Ground staff insisted carry on bags were checked in and implied this was mandatory and I complied only to discover later that majority were allowed to ignore this. Also plane was late"
Prós: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."
Prós: "Crew and food Were ok."
Contras: "The whole flight, TAP decided to use low cost aircrafts to do long distance flights ..... very poor. Far too much Discomfort no entertainment at all."
Contras: "The delay which caused us to miss our connecting flight and as a result being stranded at the Lisbon airport for 6+ hrs. This would have been avoided if there was proper communication within the airline-- an absolutely irresponsible way to handle our plight. The ground personnel themselves admitted that no one informed them of our arrival time. True or false? go figure.This all occured while they refused to allow us on board our plane that was still at the gate and nowhere near taking off. This also resulted in rescheduling our ground transfer, which resulted in additional expense. Overall, a nightmare of an airline. Avoid."
Prós: "The employees were very friendly."
Contras: "The food service was cancelled due to being short a flight attendant. We were initially advised that the food had not made it to the aircraft. Afterwards we saw the crew eating while we were left with no food or drink service. We then discovered that since they were short one crew member the crew would not serve food or drinks for "safety concerns". It turns out they could have served but preferred to adhere to their union under the guise of passenger safety and remain seated the entire flight doing crossword puzzles and the like which definitely made me feel much safer."
Prós: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."
Prós: "The staff was very nice. Only bad incident was the misinformation on getting the D Tax. We went early to the airport to do it but could not get it because of erroneous information form the check in agent."
Contras: "When we checked our bags the check in agent did not let us take out bags after getting the boarding pass so we could get the D Tax refund at Customs. She said it was not necessary. She was wrong. French customs wanted to see the merchandise which we no longer had. When we complained at TAP we were told do it in Lisbon. Again in Lisbon we could not get the D tax because that custom agent wanted to see the merchandise which was being transferred to our Lisbon - Newark flight. We loss refunds of over $400. This problem ruined a perfect trip."
Contras: "Very poor check in!! We checked two bags when we went to the desk to get our boarding passes.....then when we were boarding the plane, I went through without a problem but my wife was flagged. we were informed that we now had to pay for our checked bags..both of us even though I had already been cleared. 70 dollars was needed...and so with our flight ready to leave we had to just about run 250 meters and then back 250 meters to catch our flight....we are in our 60's!!!!!. If we had to pay we should have been told at check in! and to make matters worse both of our checked bags are carryon size...we only checked them because we thought it would be convenient. Given that it was not our mistake that bag fee should have been waived....very poor customer service to people who have flown TAP many times........"
Prós: "The food was good and the seats were very comfortable. The selection of moves was alright. The crew was very gracious despite all the problems with boarding."
Contras: "The boarding process could not have been worse. Both legs were delayed because of bag issues. One leg a significant portion of us had to get off the flight because there was not room for all the luggage. They made me a check my carry on bag because it was over small mediocre weight requirement even though lots of people had heavier bags. Then they LOST that bad for 2 days and it was a nightmare getting it back in another country. The second leg, a person whose bag was on board was unaccounted for, so we were delayed again."
Contras: "Oph, I wish I had better things to say about this airline! The person who signed us in for our first flight did so as a "no show" (we didn't know this at the time). That flight was delayed (they didn't have enough room in the plane for luggage and were scrambling to put things below). Once we arrived in at our second location, we sprinted through the airport but arrived at our gate with 10 minutes to spare only to be told that the entire flight was full and that we were not able to board. We asked- how this was possible? We are here on time, we have booked our tickets months ahead of time, and there is no one else here at the gate... it made absolutely no sense. All the staff people did was shrug their shoulders and said that they couldn't help us and that we had to go to the transfer station. My friend and I were upset- by missing our flight we were losing our last night in Barcelona, seeing our friends, etc. before heading back to the United States. Once we got to the transfer station, we were even more confused and upset however, because the staff person there told us that in fact our seats were available and that there was no reason why were not allowed on the flight. However, she shrugged her shoulders and told her that there was nothing that she could do. She offered us a $10 meal card, booked us for the next flight 3 hours later (which put us in Barcelona late at night, way too late to see the city or our friends), and offered us absolutely no help in getting a refund. We asked to see the supervisor and after waiting another half an hour he came out and told us the story about how the staff person in Marrakesh put us as "no shows." This was a complete system failure, however he offered us no refund, no support, beyond telling us to go on the website and filling out a form. Once we got internet, we tried to get to the form- link broken. We called the help line, and after waiting another 20 minutes, we got connected to a woman who said that she couldn't help us- we had to go to the transfer service desk and fill out a paper form there or the electronic contact form. It seemed that every person had been well trained in how to pass clients from one system to another, to see if we would get too tired to file our complaints. No one has taken responsibility for this abysmal failure of the system, no one has apologized, and no one has offered any reimbursement beyond a meal ticket. I highly recommended that people pay an extra $20 for an airline where people are properly trained in how to use their computer systems, where they won't lie to your face, and where they may have a system where complaints and be properly filed and responded to. I have no idea how TAP Portugal is still in business."
Prós: "This is the third time I fly with TAP and they are always late. Plane seats have zero legroom. TAP staff are not friendly and seem uncaring for the most part. If possible, I will not fly that airline again."
Contras: "My TAP flight from Lisbon to Madeira island was 2 hours late arriving so I lost all of my flight connections back to Boston and San Francisco. I was stuck in Lisbon Portugal for one extra day - was told to get out of the airport, then asked a bunch of people what to do, finally got in a very long line of people within a very hectic and loud airport full of travelers. 60+ people in a line being helped by only 2 rude counter staff. I waited in TAP member services line for 2 hrs and 30 minutes. They gave me a voucher to a motel and a taxi cab where I would have to spend the night. On my way back, I was diverted form Boston to Miami and the whole ordeal was unpleasant. It seems like TAP staff doesn't care about inconveniencing passengers. I overhead a conversation between a young 30+ year old TAP male staff wearing a dark blue sweater and dark blue pants belittling a British woman passenger. While waiting in line I was surprised to see how rude the counter TAP staff were to passengers who were frustrated that they lost their flight connections because of the TAP plane's late arrival. IF possible, I would never fly TAP again."
Companhias aéreas que voam de Salvador para Lisboa implementaram medidas de segurança adicionais e ajustaram suas políticas para melhor acomodar os viajantes. As políticas variam de acordo com a companhia.
Limpeza diária e filtros HEPA a bordo em voos de Salvador para Lisboa
Máscaras obrigatórias e fornecidas a bordo em voos de Salvador para Lisboa
Distanciamento social nos assentos
Assentos do meio não disponíveis para reserva em voos de Salvador para Lisboa
Teste de anticorpos e triagem de sintomas em voos de Salvador para Lisboa
Sem taxas de alteração. Pesquise voos flexíveis de Salvador para Lisboa