Aluguel de carros - Lisboa

1 agência em Lisboa

╳

Alamo avaliações

Locais de aluguel

Alamo

Locais de aluguel em Lisboa

Humberto Delgado Intl Airport

+351 218 486 191

Todas as Alamo avaliações

Alamo avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

4,0

Contras: Huge wait times at airport despite having a reservation. Agents could have been a lot more honest and helpful.

Avaliado em jul 2019

avaliação de
4,0

Não consigo entrar em contato com álamo Lisboa

Prós: Difícil contato , não respondem email

Contras: Difícil contato, mando emails , porém volta todos Preciso d informações , sobre as taxas q estão cobrando em meu cartão de crédito, pedágios , seguros franquia

Avaliado em dez 2018

avaliação de
9,2

Prós: Facilidade para resolver problemas

Contras: Serviço de WiFi Limitado

Avaliado em fev 2017

avaliação de

9,2

Prós: Facilidade para resolver problemas

Contras: Serviço de WiFi Limitado

Avaliado em fev 2017

avaliação de

4,0

Contras: Huge wait times at airport despite having a reservation. Agents could have been a lot more honest and helpful.

Avaliado em jul 2019

avaliação de
4,0

Não consigo entrar em contato com álamo Lisboa

Prós: Difícil contato , não respondem email

Contras: Difícil contato, mando emails , porém volta todos Preciso d informações , sobre as taxas q estão cobrando em meu cartão de crédito, pedágios , seguros franquia

Avaliado em dez 2018

avaliação de

A partir de R$ 76/dia

2ª posição

Enterprise

8,5 Excelente (12.822 avaliações)

3 agências em Lisboa

╳

Enterprise avaliações

Locais de aluguel

Enterprise

Locais de aluguel em Lisboa

Av Alvares Cabral No 45 B

+351 213 889 175

Av. Severiano Falcao, No 3

+351 218 390 662

Humberto Delgado Intl Airport

+351 218 486 191

Todas as Enterprise avaliações

Enterprise avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

8,8

Prós: The car was very nice.

Contras: The short line at the counter was painfully slow.

Avaliado em abr 2019

avaliação de
10,0

Exelent service

Prós: Everything from the reception on pickup to the reception on return

Contras: Service

Avaliado em mai 2018

avaliação de
4,4

Contras: Lied on price/charges a rental that suppost to 129€ endup at near 500€

Avaliado em jan 2018

avaliação de
7,2

Thrown a curve ball picking up the car

Prós: Great car at market price.

Contras: Didn't like the hard sell for insurance coverage at 100 and 200% of the rental reservation. When declined they forced a $3,000. Credit deposit and a contract to cover replacement of the vehicle. Was open that the trip included visits to othe EU countries. After all else was done the agent stamped the rental document in red, "no crossing borders."

Avaliado em nov 2017

avaliação de
2,0

Prós: Notting

Contras: Had to wait a huge que and learned that 7€ price is a way to rip of customers. They told me no insurance and if I pay 39€ they still had to block 2000€ From my Card. I ended up paying 45€ . Unacceptable

Avaliado em out 2017

avaliação de
9,6

Prós: Receiving agent looked at sheet with lots of scratches n dings noted when picked up n said he'd treat us "professionally" n believe no new damage. We didn't need to argue n show pictures of car when we picked it up in Porto. Wonderful.

Avaliado em out 2017

avaliação de
10,0

Prós: Everything worked as expected, car was great. Staff was very helpful.

Contras: Office was a little understaffed during pickup, but was fine at all other times.

Avaliado em mai 2017

avaliação de
2,8

Unable to pick up a car due to a reason not mentioned in T and C

Contras: My credit card was expiring at the end of the month, so they wouldn't let me pick up a car even though it was a one day rental at the beginning of the month. We were left stuck in Lisbon and had to take a 50km Uber ride back to our accommodation.

Avaliado em mai 2017

avaliação de
2,0

Hello, I didn't get a car because they asked me fo

Contras: Hello, I didn't get a car because they asked me for original passport But I didn't have it with me, I didn't know that for rent a car I need a have passport. so disappointed.

Avaliado em nov 2016

avaliação de
4,0

Contras: Hidden fees and no explicit mention of no MTPL insurance..on the other hand we couldnt book it online without some additional /rather unnecessary/ insurance.

Avaliado em out 2016

avaliação de
4,4

Tough to overcome 1st impressions

Prós: The car was fine.

Contras: The 2 hour wait at the airport to get to the counter to pick up the car. The car's exterior was dirty. We ordered a GPS device. It was provided at a ridiculous price and simply handed to us without any directions or instruction manual. I've never used one and it was not very intuitive. It also didn't work multiple times during our trip.

Avaliado em ago 2016

avaliação de
6,0

Good value for money but careful on insurance

Prós: They offer you a for 1,50€ per day a service to speed the toll and just pay at the end of the trip. That was very helpful. The car was comfortable and worked well, also it was with few km. It's a good value for renting a car.

Contras: The rental place was in a bad spot for taking the car, just on a very crowded street. The lady was both in picking up and dropping off rude and unfriendly. First of all, while booking the renting, we got also the online insurance. When we got there, she said the insurance has nothing to do with them and she proposed their insurance, increasing the price of rental 4x more of the original one. Then, after we refused her offer, she let us sign a document of full responsibility of the car with value up to 14500€. Also, she blocked 1280€ straight from my credit card. NOTHING OF THAT was explained in the site or the place. The car was clean but already scratched, the backdoor was loose, and some plastic parts inside were already broken. Control every single piece of the car, otherwise they might charge you if you don't get "their" full insurance. They are not clear on what they might charge you after the drop off.

Avaliado em ago 2016

avaliação de

8,8

Prós: The car was very nice.

Contras: The short line at the counter was painfully slow.

Avaliado em abr 2019

avaliação de
10,0

Exelent service

Prós: Everything from the reception on pickup to the reception on return

Contras: Service

Avaliado em mai 2018

avaliação de
9,6

Prós: Receiving agent looked at sheet with lots of scratches n dings noted when picked up n said he'd treat us "professionally" n believe no new damage. We didn't need to argue n show pictures of car when we picked it up in Porto. Wonderful.

Avaliado em out 2017

avaliação de
10,0

Prós: Everything worked as expected, car was great. Staff was very helpful.

Contras: Office was a little understaffed during pickup, but was fine at all other times.

Avaliado em mai 2017

avaliação de

7,2

Thrown a curve ball picking up the car

Prós: Great car at market price.

Contras: Didn't like the hard sell for insurance coverage at 100 and 200% of the rental reservation. When declined they forced a $3,000. Credit deposit and a contract to cover replacement of the vehicle. Was open that the trip included visits to othe EU countries. After all else was done the agent stamped the rental document in red, "no crossing borders."

Avaliado em nov 2017

avaliação de

4,4

Contras: Lied on price/charges a rental that suppost to 129€ endup at near 500€

Avaliado em jan 2018

avaliação de
2,0

Prós: Notting

Contras: Had to wait a huge que and learned that 7€ price is a way to rip of customers. They told me no insurance and if I pay 39€ they still had to block 2000€ From my Card. I ended up paying 45€ . Unacceptable

Avaliado em out 2017

avaliação de
2,8

Unable to pick up a car due to a reason not mentioned in T and C

Contras: My credit card was expiring at the end of the month, so they wouldn't let me pick up a car even though it was a one day rental at the beginning of the month. We were left stuck in Lisbon and had to take a 50km Uber ride back to our accommodation.

Avaliado em mai 2017

avaliação de
2,0

Hello, I didn't get a car because they asked me fo

Contras: Hello, I didn't get a car because they asked me for original passport But I didn't have it with me, I didn't know that for rent a car I need a have passport. so disappointed.

Avaliado em nov 2016

avaliação de
4,0

Contras: Hidden fees and no explicit mention of no MTPL insurance..on the other hand we couldnt book it online without some additional /rather unnecessary/ insurance.

Avaliado em out 2016

avaliação de
4,4

Tough to overcome 1st impressions

Prós: The car was fine.

Contras: The 2 hour wait at the airport to get to the counter to pick up the car. The car's exterior was dirty. We ordered a GPS device. It was provided at a ridiculous price and simply handed to us without any directions or instruction manual. I've never used one and it was not very intuitive. It also didn't work multiple times during our trip.

Avaliado em ago 2016

avaliação de
6,0

Good value for money but careful on insurance

Prós: They offer you a for 1,50€ per day a service to speed the toll and just pay at the end of the trip. That was very helpful. The car was comfortable and worked well, also it was with few km. It's a good value for renting a car.

Contras: The rental place was in a bad spot for taking the car, just on a very crowded street. The lady was both in picking up and dropping off rude and unfriendly. First of all, while booking the renting, we got also the online insurance. When we got there, she said the insurance has nothing to do with them and she proposed their insurance, increasing the price of rental 4x more of the original one. Then, after we refused her offer, she let us sign a document of full responsibility of the car with value up to 14500€. Also, she blocked 1280€ straight from my credit card. NOTHING OF THAT was explained in the site or the place. The car was clean but already scratched, the backdoor was loose, and some plastic parts inside were already broken. Control every single piece of the car, otherwise they might charge you if you don't get "their" full insurance. They are not clear on what they might charge you after the drop off.

Avaliado em ago 2016

avaliação de

A partir de R$ 153/dia

3ª posição

Avis

7,6 Bom (2.277 avaliações)

5 agências em Lisboa

╳

Avis avaliações

Locais de aluguel

Avis

Locais de aluguel em Lisboa

Aeroporto De Portela Lisboa

+351 218 435 550

Gare Do Oriente

+351 218 953 915

Praca Martim Moniz Nr 2B

+351 213 174 231

Rua Castilho 167 E

+351 213 514 560

Rua Castilho NR 167 E

+351 213 868 547

Todas as Avis avaliações

Avis avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Prós: There was a 2+ hour line to pick-up my pre-booked car. Unacceptable. I ended up going to Hertz.

Avaliado em set 2019

avaliação de
2,8

Prós: I waited 2 hours at the counter waiting for my turn to process my previously made reservation and pick up my car until I finally could not wait any longer (hungry, thirsty, and tired after a long flight) and had to call a relative to pick me up at the airport.

Contras: More staff, better customer service, at least a waiting lounge with snacks and water. Or get out of the business and do something else.

Avaliado em ago 2019

avaliação de
7,2

Prós: Staff was great. Difficult to find drop off, as the GPS sent me to a different place. After going around in a circle twice, finally just drove to the terminal and looked for a "rental car" sign. Suggest that all rented GPS have the proper drop off point in the future.

Contras: The van advertised said it was big enough for 7 people and their luggage. The van at pickup was fine to seat 7 people, but had almost zero room for luggage. Had to go up a class, and it was nearly twice the price. Wish I had know this upfront.

Avaliado em jun 2019

avaliação de
9,6

Prós: O modelo que havíamos alugado estava com o depósito vazio. Aproveitamos para fazer um upgrade para um modelo mais espaçoso. Fomos prontamente atendidos (rapidez impressionante mesmo) e ficamos muito satisfeitos com o resultado

Contras: No caso do aeroporto de Lisboa, temos que transportar as malas para o estacionamento onde estão os carros. É um pouco chato fazer isso após 11 horas de voo. No aeroporto do Porto disponibilizam vans até o local de retirada do carro, que é muito mais cômodo!!!

Avaliado em mai 2019

avaliação de
10,0

Prós: Great vehicle and service

Avaliado em fev 2019

avaliação de
5,6

Misleading car class

Prós: Car was nice. Just not what I reserved.

Contras: The car I reserved was a BMW 745 or comparable. The car we received was a Fiat Tipo. Obviously these cars are in very different categories and this was blatant misadvertising. I will not rent through you guys again and we share my negative experience with my colleagues.

Avaliado em out 2018

avaliação de
5,6

Contras: Long waiting line to pick up Hidden charges 3€ per day for automatic toll? Just give a heads up when booking! Long waiting at handing in the car More scratches on the car than was Notes by Avis

Avaliado em set 2018

avaliação de
7,6

Contras: They added fuel options when I was expecting to bring it in full and the tank was not fuel when we picked up...

Avaliado em mai 2018

avaliação de
2,8

Worst car rental experience ever

Prós: Nothing

Contras: Individual who processed my car return was curt and rude. No one was around when we arrived so I chose a lane for the car and parked. As we were about to unload an attendant ran up and said we had to move over. The area was incredibly cramped and small as is, and I had barely enough clearance to move the car into the lane he wanted me to be in. So I started moving the car carefully, and even though I had enough clearance on either side, he started yelling at me about how to move the car and seemed frustrated that I wasn’t moving more quickly. Since he clearly had strong opinions on my driving skills, I asked if he could move the car instead. He said "No" at first and continued yelling at me for how to maneuver the car. He only obliged after I stopped moving the car, and even so, he continued barking orders at me like unlocking the car more quickly and even criticized HOW I unlocked the car (I used the door handle and he scoffed saying I should push the "unlock" button instead) Mind you there wasn't a mad rush or anything...no one else was there...things weren't crazy and he was just overwhelmed with work. Absolutely NO excuse for his behavior

Avaliado em mai 2018

avaliação de
3,6

Prós: Staff were courteous and efficient

Contras: The facilities (underground) were dark and cramped, did not rise to the level of the staff

Avaliado em mai 2018

avaliação de
10,0

Awesome quality for the price paid

Prós: We booked in the last minute and the cost turned out to be lower than taking a cab to and from the airport and all thw public transport for the day. Definitely worth it for Lisbon.

Avaliado em jan 2018

avaliação de
8,0

Prós: Close to where I was staying.

Avaliado em nov 2017

avaliação de

9,6

Prós: O modelo que havíamos alugado estava com o depósito vazio. Aproveitamos para fazer um upgrade para um modelo mais espaçoso. Fomos prontamente atendidos (rapidez impressionante mesmo) e ficamos muito satisfeitos com o resultado

Contras: No caso do aeroporto de Lisboa, temos que transportar as malas para o estacionamento onde estão os carros. É um pouco chato fazer isso após 11 horas de voo. No aeroporto do Porto disponibilizam vans até o local de retirada do carro, que é muito mais cômodo!!!

Avaliado em mai 2019

avaliação de
10,0

Prós: Great vehicle and service

Avaliado em fev 2019

avaliação de
10,0

Awesome quality for the price paid

Prós: We booked in the last minute and the cost turned out to be lower than taking a cab to and from the airport and all thw public transport for the day. Definitely worth it for Lisbon.

Avaliado em jan 2018

avaliação de

7,2

Prós: Staff was great. Difficult to find drop off, as the GPS sent me to a different place. After going around in a circle twice, finally just drove to the terminal and looked for a "rental car" sign. Suggest that all rented GPS have the proper drop off point in the future.

Contras: The van advertised said it was big enough for 7 people and their luggage. The van at pickup was fine to seat 7 people, but had almost zero room for luggage. Had to go up a class, and it was nearly twice the price. Wish I had know this upfront.

Avaliado em jun 2019

avaliação de
7,6

Contras: They added fuel options when I was expecting to bring it in full and the tank was not fuel when we picked up...

Avaliado em mai 2018

avaliação de
8,0

Prós: Close to where I was staying.

Avaliado em nov 2017

avaliação de

2,0

Prós: There was a 2+ hour line to pick-up my pre-booked car. Unacceptable. I ended up going to Hertz.

Avaliado em set 2019

avaliação de
2,8

Prós: I waited 2 hours at the counter waiting for my turn to process my previously made reservation and pick up my car until I finally could not wait any longer (hungry, thirsty, and tired after a long flight) and had to call a relative to pick me up at the airport.

Contras: More staff, better customer service, at least a waiting lounge with snacks and water. Or get out of the business and do something else.

Avaliado em ago 2019

avaliação de
5,6

Misleading car class

Prós: Car was nice. Just not what I reserved.

Contras: The car I reserved was a BMW 745 or comparable. The car we received was a Fiat Tipo. Obviously these cars are in very different categories and this was blatant misadvertising. I will not rent through you guys again and we share my negative experience with my colleagues.

Avaliado em out 2018

avaliação de
5,6

Contras: Long waiting line to pick up Hidden charges 3€ per day for automatic toll? Just give a heads up when booking! Long waiting at handing in the car More scratches on the car than was Notes by Avis

Avaliado em set 2018

avaliação de
2,8

Worst car rental experience ever

Prós: Nothing

Contras: Individual who processed my car return was curt and rude. No one was around when we arrived so I chose a lane for the car and parked. As we were about to unload an attendant ran up and said we had to move over. The area was incredibly cramped and small as is, and I had barely enough clearance to move the car into the lane he wanted me to be in. So I started moving the car carefully, and even though I had enough clearance on either side, he started yelling at me about how to move the car and seemed frustrated that I wasn’t moving more quickly. Since he clearly had strong opinions on my driving skills, I asked if he could move the car instead. He said "No" at first and continued yelling at me for how to maneuver the car. He only obliged after I stopped moving the car, and even so, he continued barking orders at me like unlocking the car more quickly and even criticized HOW I unlocked the car (I used the door handle and he scoffed saying I should push the "unlock" button instead) Mind you there wasn't a mad rush or anything...no one else was there...things weren't crazy and he was just overwhelmed with work. Absolutely NO excuse for his behavior

Avaliado em mai 2018

avaliação de
3,6

Prós: Staff were courteous and efficient

Contras: The facilities (underground) were dark and cramped, did not rise to the level of the staff

Avaliado em mai 2018

avaliação de

A partir de R$ 66/dia

4ª posição

Budget

7,4 Bom (4.199 avaliações)

3 agências em Lisboa

╳

Budget avaliações

Locais de aluguel

Budget

Locais de aluguel em Lisboa

Aeroporto Portela Lisboa

+351 218 435 550

Gare Do Oriente

+351 218 953 915

Rua Castilho 167 E

+351 213 514 560

Todas as Budget avaliações

Budget avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

6,4

Contras: Waiting close to three hours to get a car is too long of a time to wait. All the other car rental agency’s had 1/5 of the line that budget had/Avis had

Avaliado em ago 2019

avaliação de
9,6

Prós: Pleasant and helpful staff on both ends

Avaliado em ago 2019

avaliação de
2,8

Contras: BEWARE, we waited for almost 3 hours to pick up our rental car!!!!!!!! A complete waste of time! I WILL NEVER RENT A CAR FROM BUDGET EVER AGAIN.

Avaliado em jul 2019

avaliação de
8,8

Contras: The price was much higher than the estimated total price.

Avaliado em ago 2018

avaliação de
4,4

Charged 4 times the prince for automatic

Prós: Car was clean and comfy

Contras: Took 1 hour to pick up the car and only 7 people in line and 3 agents. Then charged 189 euro as opposed to the $54 because needed an automatic.

Avaliado em jul 2018

avaliação de
8,0

VW van

Prós: Good vehicle. 7 seats but just big enough for 6 with one bage each.

Contras: GPS was 18 euro per day and did not work well.

Avaliado em jul 2018

avaliação de
6,0

Confused

Prós: Final car of 3 which was OK.

Contras: Given wrong key to car #1, upgraded to car #2. Car #2 had low tire pressure indication, upgraded to car #3, which was OK. In each step of the process(which took better part of an hour), I had to go to a different department and to wait in another line.

Avaliado em mai 2018

avaliação de
9,6

Good car, easy experience

Prós: Quick and easy to collect the car. Good diesel KIA in excellent shape. Friendly and efficient staff. Central location.

Contras: They still add a fuel fill up cost to start, a subtle incentive to let them refill at drop off. It's a bad deal unless the tank is almost empty. No problem removing that fee, however, once I returned the car full.

Avaliado em mar 2018

avaliação de
6,8

Expect to wait a LONG time when picking up your vehicle

Prós: Car was fine but had minor damage that I needed to identify before I left in order to avoid being charged upon return. These included a damaged side mirror and small body dent, both of which were noted on my contract (be sure to inspect your car carefully!). Also, be sure you're really proficient at using a manual transmission, which is the default even for higher end cars, as many of the streets in the older parts of Lisbon involve twisting, hilly, single-lane cobblestone roads. I happen to have always driven a manual transmission so it was a non-issue for me. If you're unsure about your proficiency with a manual, pay extra to get an automatic. It's a lot cheaper than rolling backwards into the car behind you on a steep hill and having to deal with insurance, etc.. One more suggestion - be sure to have Google maps (or something similar) available for navigation! If you don't want to incur cell charges you can 'download offline maps' in Google maps which allows you to use navigation without an internet or cellular connection (the GPS chip in your phone does not require either - you just have to have the local maps downloaded to your device). Be sure to download maps for the entire area you plan to drive in (you can define the boundaries graphically when downloading offline maps).

Contras: It took over an hour just to get to the counter at check-in! They literally hand out numbered tickets when you arrive, as though you're waiting to buy something at a deli. I heard from others who rented cars in Lisbon that this is typical for all companies - not just Budget - so plan accordingly.

Avaliado em ago 2017

avaliação de
9,2

Prós: Very friendly and helpful service! Car was good and good value for money.

Avaliado em ago 2017

avaliação de
7,2

Contras: Despite all the extra charges, which were not mentioned when making a reservation, I thought that the car was very well prepared until I tried to clean the window and I realized that the washer was completely empty. And at the end at the drop off, I was charged a certain amount for gasoline, because apparently if you get a full tank at the gas station that's 7km away from the drop off location, that doesn't account for a full tank.

Avaliado em ago 2017

avaliação de
8,0

Quick service

Prós: The service at the Lisbon airport was quick and efficient.

Contras: The agent kept insisting we buy additional instance. We told her our credit card covered it.

Avaliado em ago 2017

avaliação de

9,6

Prós: Pleasant and helpful staff on both ends

Avaliado em ago 2019

avaliação de
8,8

Contras: The price was much higher than the estimated total price.

Avaliado em ago 2018

avaliação de
9,6

Good car, easy experience

Prós: Quick and easy to collect the car. Good diesel KIA in excellent shape. Friendly and efficient staff. Central location.

Contras: They still add a fuel fill up cost to start, a subtle incentive to let them refill at drop off. It's a bad deal unless the tank is almost empty. No problem removing that fee, however, once I returned the car full.

Avaliado em mar 2018

avaliação de
9,2

Prós: Very friendly and helpful service! Car was good and good value for money.

Avaliado em ago 2017

avaliação de

8,0

VW van

Prós: Good vehicle. 7 seats but just big enough for 6 with one bage each.

Contras: GPS was 18 euro per day and did not work well.

Avaliado em jul 2018

avaliação de
6,8

Expect to wait a LONG time when picking up your vehicle

Prós: Car was fine but had minor damage that I needed to identify before I left in order to avoid being charged upon return. These included a damaged side mirror and small body dent, both of which were noted on my contract (be sure to inspect your car carefully!). Also, be sure you're really proficient at using a manual transmission, which is the default even for higher end cars, as many of the streets in the older parts of Lisbon involve twisting, hilly, single-lane cobblestone roads. I happen to have always driven a manual transmission so it was a non-issue for me. If you're unsure about your proficiency with a manual, pay extra to get an automatic. It's a lot cheaper than rolling backwards into the car behind you on a steep hill and having to deal with insurance, etc.. One more suggestion - be sure to have Google maps (or something similar) available for navigation! If you don't want to incur cell charges you can 'download offline maps' in Google maps which allows you to use navigation without an internet or cellular connection (the GPS chip in your phone does not require either - you just have to have the local maps downloaded to your device). Be sure to download maps for the entire area you plan to drive in (you can define the boundaries graphically when downloading offline maps).

Contras: It took over an hour just to get to the counter at check-in! They literally hand out numbered tickets when you arrive, as though you're waiting to buy something at a deli. I heard from others who rented cars in Lisbon that this is typical for all companies - not just Budget - so plan accordingly.

Avaliado em ago 2017

avaliação de
7,2

Contras: Despite all the extra charges, which were not mentioned when making a reservation, I thought that the car was very well prepared until I tried to clean the window and I realized that the washer was completely empty. And at the end at the drop off, I was charged a certain amount for gasoline, because apparently if you get a full tank at the gas station that's 7km away from the drop off location, that doesn't account for a full tank.

Avaliado em ago 2017

avaliação de
8,0

Quick service

Prós: The service at the Lisbon airport was quick and efficient.

Contras: The agent kept insisting we buy additional instance. We told her our credit card covered it.

Avaliado em ago 2017

avaliação de

6,4

Contras: Waiting close to three hours to get a car is too long of a time to wait. All the other car rental agency’s had 1/5 of the line that budget had/Avis had

Avaliado em ago 2019

avaliação de
2,8

Contras: BEWARE, we waited for almost 3 hours to pick up our rental car!!!!!!!! A complete waste of time! I WILL NEVER RENT A CAR FROM BUDGET EVER AGAIN.

Avaliado em jul 2019

avaliação de
4,4

Charged 4 times the prince for automatic

Prós: Car was clean and comfy

Contras: Took 1 hour to pick up the car and only 7 people in line and 3 agents. Then charged 189 euro as opposed to the $54 because needed an automatic.

Avaliado em jul 2018

avaliação de
6,0

Confused

Prós: Final car of 3 which was OK.

Contras: Given wrong key to car #1, upgraded to car #2. Car #2 had low tire pressure indication, upgraded to car #3, which was OK. In each step of the process(which took better part of an hour), I had to go to a different department and to wait in another line.

Avaliado em mai 2018

avaliação de

A partir de R$ 100/dia

5ª posição

Hertz

7,4 Bom (3.878 avaliações)

2 agências em Lisboa

╳

Hertz avaliações

Locais de aluguel

Hertz

Locais de aluguel em Lisboa

Aeroporto De Portela

+351 210 413 314

Rua Castilho, 72

+351 219 426 300

Todas as Hertz avaliações

Hertz avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

4,4

Contras: We were very disappointed that some crucial information is not shared with the customers. We were not informed that every kilometre has an additional fee. We were renting a car just for one day and the overall price ended up being twice as much from what was promised on the day we picked up the car.

Avaliado em ago 2019

avaliação de
6,8

Prós: Clean small car.

Contras: The staff seemed annoyed when asked to assist on driving the car from its parked location in the garage which seems obstructed by another rental vehicle. Car was an automatic, but it was not explained that the car can also be placed in a manual mode. In the USA a car is either one or the other. Ok

Avaliado em mai 2019

avaliação de
4,0

Prós: Very clean

Contras: Tried to charge me for a more expensive insurance when I already had one and the car drove terribly.

Avaliado em mar 2019

avaliação de
5,2

Expensive

Contras: Check in st lisbon caused me to wait for 1.5 hours. Their Office is very chaotic! The price you pay for renting a car is tremendously high. Although you have a good quote online, you pay an extremely high fare at the counter. I ended up paying 700 Euro’s instead of 170 Euro’s...

Avaliado em mai 2018

avaliação de
4,8

Hertz Lisbon Pickup Wait Times are Horrible!

Prós: Helpful but overworked staff!

Contras: Car I had reserved was not available despite triple confirmation on toll free reservation lines. Had to rent two cars at 40% more!

Avaliado em mai 2018

avaliação de
8,0

Prós: Nice new car, we travelled without problem.

Avaliado em fev 2018

avaliação de
5,2

Broken car

Prós: Second car. It was really nice, clean and worked as expected.

Contras: About 30 kilometers from Hertz office in Lisbon out Fiat 500C broke. Despite being just on the other side of Tag river we were waiting for 4 hours to have the problem solved (and car, eventually replaced). Some employees on Hertz hotline have not spoken English at all.

Avaliado em out 2017

avaliação de
10,0

Prós: We got an amazing upgrade!

Contras: Didn't realize the car rental place closed at 13:00, we almost didn't make it in time.

Avaliado em out 2017

avaliação de
3,6

Prós: nothing

Contras: car did not engage reverse- we where not told it was diesel- we where overcharged from $69.00 dollar for 1 day rental in portugal to $740.00 ( we need a breakout of those charges- the rental agent was short and did not wanted to explain anything- I am telling every body not to rent with Herz ever.

Avaliado em set 2017

avaliação de
3,2

Frustrating

Prós: Location of Hertz

Contras: It took about 2 hours to get served. The GPS was not easy to operate. And the rate was 3X what we expected. So we declined the car. Didn't tell us about the added insurance. Very disappointed.

Avaliado em jul 2017

avaliação de
2,0

Wouldn't rent another car from this place if my life depended on it

Contras: I'm fairly convinced this Hertz isn't a legitimate Hertz and is just stealing the logo and name. From rude attendants at the front desk, to the cars taking over an hour to be prepared, to them trying to swindle us on a _second_ insurance package, to the final price of the rental being well over double what we agreed to up front, I have never had a worse car rental experience. However, the real kicker is that they never told us what type of fuel to put in our car and had conveniently removed the car's manual from the glove box. So we asked a gas station attendant, who proceeded to fill the car with the wrong type of gasoline, and it essentially ruined the car's engine. We had to be towed (we were in the middle of nowhere and the tow truck took several hours), take a cab 30 minutes to the closest rental car company, get a new car, and in all of this wasted the last day of our trip and almost missed our flight home. And instead of being apologetic about the entire ordeal, we were treated as if it was our fault there wasn't a single marking on the car indicating what kind of gasoline it took. Of course they're also now charging us an absurd amount of money for the damages, which apparently aren't covered under the insurance policy. I'm fighting them on all of it, meaning the saga continues. But learn from my mistake and do NOT rent a car from this Hertz. Total disaster.

Avaliado em jun 2017

avaliação de
5,6

Car damage

Prós: Car was great! Clean and very modern with all the latest security features.

Contras: At the pick up station they didn't check the car for damage. The place was dark and I didn't realize that it had a huge scratch. I had a hard time explaining the whole situation at the drop off location and had a lot of stress on my first vacation day due to that.

Avaliado em jun 2017

avaliação de

10,0

Prós: We got an amazing upgrade!

Contras: Didn't realize the car rental place closed at 13:00, we almost didn't make it in time.

Avaliado em out 2017

avaliação de

6,8

Prós: Clean small car.

Contras: The staff seemed annoyed when asked to assist on driving the car from its parked location in the garage which seems obstructed by another rental vehicle. Car was an automatic, but it was not explained that the car can also be placed in a manual mode. In the USA a car is either one or the other. Ok

Avaliado em mai 2019

avaliação de
8,0

Prós: Nice new car, we travelled without problem.

Avaliado em fev 2018

avaliação de

4,4

Contras: We were very disappointed that some crucial information is not shared with the customers. We were not informed that every kilometre has an additional fee. We were renting a car just for one day and the overall price ended up being twice as much from what was promised on the day we picked up the car.

Avaliado em ago 2019

avaliação de
4,0

Prós: Very clean

Contras: Tried to charge me for a more expensive insurance when I already had one and the car drove terribly.

Avaliado em mar 2019

avaliação de
5,2

Expensive

Contras: Check in st lisbon caused me to wait for 1.5 hours. Their Office is very chaotic! The price you pay for renting a car is tremendously high. Although you have a good quote online, you pay an extremely high fare at the counter. I ended up paying 700 Euro’s instead of 170 Euro’s...

Avaliado em mai 2018

avaliação de
4,8

Hertz Lisbon Pickup Wait Times are Horrible!

Prós: Helpful but overworked staff!

Contras: Car I had reserved was not available despite triple confirmation on toll free reservation lines. Had to rent two cars at 40% more!

Avaliado em mai 2018

avaliação de
5,2

Broken car

Prós: Second car. It was really nice, clean and worked as expected.

Contras: About 30 kilometers from Hertz office in Lisbon out Fiat 500C broke. Despite being just on the other side of Tag river we were waiting for 4 hours to have the problem solved (and car, eventually replaced). Some employees on Hertz hotline have not spoken English at all.

Avaliado em out 2017

avaliação de
3,6

Prós: nothing

Contras: car did not engage reverse- we where not told it was diesel- we where overcharged from $69.00 dollar for 1 day rental in portugal to $740.00 ( we need a breakout of those charges- the rental agent was short and did not wanted to explain anything- I am telling every body not to rent with Herz ever.

Avaliado em set 2017

avaliação de
3,2

Frustrating

Prós: Location of Hertz

Contras: It took about 2 hours to get served. The GPS was not easy to operate. And the rate was 3X what we expected. So we declined the car. Didn't tell us about the added insurance. Very disappointed.

Avaliado em jul 2017

avaliação de
2,0

Wouldn't rent another car from this place if my life depended on it

Contras: I'm fairly convinced this Hertz isn't a legitimate Hertz and is just stealing the logo and name. From rude attendants at the front desk, to the cars taking over an hour to be prepared, to them trying to swindle us on a _second_ insurance package, to the final price of the rental being well over double what we agreed to up front, I have never had a worse car rental experience. However, the real kicker is that they never told us what type of fuel to put in our car and had conveniently removed the car's manual from the glove box. So we asked a gas station attendant, who proceeded to fill the car with the wrong type of gasoline, and it essentially ruined the car's engine. We had to be towed (we were in the middle of nowhere and the tow truck took several hours), take a cab 30 minutes to the closest rental car company, get a new car, and in all of this wasted the last day of our trip and almost missed our flight home. And instead of being apologetic about the entire ordeal, we were treated as if it was our fault there wasn't a single marking on the car indicating what kind of gasoline it took. Of course they're also now charging us an absurd amount of money for the damages, which apparently aren't covered under the insurance policy. I'm fighting them on all of it, meaning the saga continues. But learn from my mistake and do NOT rent a car from this Hertz. Total disaster.

Avaliado em jun 2017

avaliação de
5,6

Car damage

Prós: Car was great! Clean and very modern with all the latest security features.

Contras: At the pick up station they didn't check the car for damage. The place was dark and I didn't realize that it had a huge scratch. I had a hard time explaining the whole situation at the drop off location and had a lot of stress on my first vacation day due to that.

Avaliado em jun 2017

avaliação de

A partir de R$ 49/dia

6ª posição

Dollar

7,3 Bom (6.365 avaliações)

2 agências em Lisboa

╳

Dollar avaliações

Locais de aluguel

Dollar

Locais de aluguel em Lisboa

Aeroporto De Portela

+351 210 413 314

Lisbon Downtown

+351 210 413 333

Todas as Dollar avaliações

Dollar avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Contras: The rental place does not exist. No address no valid phone number. I hope i didn’t get charged

Avaliado em jul 2019

avaliação de
2,0

Contras: My reservation was confirmed, then unavailable, the location was 30 minutes walking further than first posted and finally my offer on the spot was over twice as much so k canceled and took the bus after wasting most of my day. I’m the end your site did nothing more than waste a day of my vacation and additionally prevented me from seeing people and places I had made plans for. Never again.

Avaliado em out 2018

avaliação de
10,0

Prós: Atendimento!! Praticidade!

Avaliado em ago 2018

avaliação de
8,0

No Address!!!

Prós: Service was pleasant and the car was clean

Contras: I had I hard time getting there because there was no address given by Kayak. Calling the phone number given was very expensive from my US based cell phone and it proved to be useless. After an hour of searching I found a hertz address and checked to see there was a relationship between the two companies. I took a taxi there expecting to be turned away and they said they were expecting me.

Avaliado em mar 2018

avaliação de
10,0

Prós: Great staff at Lisbon AP.

Avaliado em out 2016

avaliação de
6,8

Prós: Quick and clear check in

Contras: Contrary to the reservation, I was not able to drop off the car after 7pm. Very inconvenient.

Avaliado em set 2016

avaliação de
9,6

Great experience!

Prós: The car was great - clean, drove well, great size. The representative at the counter was very friendly and spoke good English. We were able to get a mobile GPS and a pass for the tolls. All in all a great experience.

Contras: The rental car counter was hard to find at the Lisbon airport - It was under the Hertz heading and there was no Dollar sign, so we had to ask. The mobile GPS was tricky to use at times.

Avaliado em ago 2016

avaliação de
7,2

Mixed

Prós: New car; friendly counter staff

Contras: Could let drop off a location specified in contract downtown Lisbon. Had to to go to airport. Phone numbers didn't answers. Email addresses given were wrong.

Avaliado em jul 2016

avaliação de
6,8

This is actually a hertz location

Prós: Rent went as expected for hertz at dollar price, so overall a good deal.

Contras: Both kayak and Hertz did a terrible job of communicating the address and the fact that it was a hertz location - kayak lists the correct address only when you book (not in the confirmation email), the phone number is hertz but agents didn't know about dollar. You also can't find a dollar location on Google maps or their website. Also, location manager was very literal and not very customer oriented. When another customer asked to add scratches to the file and the agent did it, she repreended the agent for marking what the customer wanted because they were "not relevant". I wonder how the customer would be able to defend himself if they blamed him for the scratches upon returning the car...

Avaliado em jun 2016

avaliação de

10,0

Prós: Atendimento!! Praticidade!

Avaliado em ago 2018

avaliação de
10,0

Prós: Great staff at Lisbon AP.

Avaliado em out 2016

avaliação de
9,6

Great experience!

Prós: The car was great - clean, drove well, great size. The representative at the counter was very friendly and spoke good English. We were able to get a mobile GPS and a pass for the tolls. All in all a great experience.

Contras: The rental car counter was hard to find at the Lisbon airport - It was under the Hertz heading and there was no Dollar sign, so we had to ask. The mobile GPS was tricky to use at times.

Avaliado em ago 2016

avaliação de

8,0

No Address!!!

Prós: Service was pleasant and the car was clean

Contras: I had I hard time getting there because there was no address given by Kayak. Calling the phone number given was very expensive from my US based cell phone and it proved to be useless. After an hour of searching I found a hertz address and checked to see there was a relationship between the two companies. I took a taxi there expecting to be turned away and they said they were expecting me.

Avaliado em mar 2018

avaliação de
6,8

Prós: Quick and clear check in

Contras: Contrary to the reservation, I was not able to drop off the car after 7pm. Very inconvenient.

Avaliado em set 2016

avaliação de
7,2

Mixed

Prós: New car; friendly counter staff

Contras: Could let drop off a location specified in contract downtown Lisbon. Had to to go to airport. Phone numbers didn't answers. Email addresses given were wrong.

Avaliado em jul 2016

avaliação de
6,8

This is actually a hertz location

Prós: Rent went as expected for hertz at dollar price, so overall a good deal.

Contras: Both kayak and Hertz did a terrible job of communicating the address and the fact that it was a hertz location - kayak lists the correct address only when you book (not in the confirmation email), the phone number is hertz but agents didn't know about dollar. You also can't find a dollar location on Google maps or their website. Also, location manager was very literal and not very customer oriented. When another customer asked to add scratches to the file and the agent did it, she repreended the agent for marking what the customer wanted because they were "not relevant". I wonder how the customer would be able to defend himself if they blamed him for the scratches upon returning the car...

Avaliado em jun 2016

avaliação de

2,0

Contras: The rental place does not exist. No address no valid phone number. I hope i didn’t get charged

Avaliado em jul 2019

avaliação de
2,0

Contras: My reservation was confirmed, then unavailable, the location was 30 minutes walking further than first posted and finally my offer on the spot was over twice as much so k canceled and took the bus after wasting most of my day. I’m the end your site did nothing more than waste a day of my vacation and additionally prevented me from seeing people and places I had made plans for. Never again.

Avaliado em out 2018

avaliação de

A partir de R$ 72/dia

7ª posição

Thrifty

7,1 Bom (2.729 avaliações)

2 agências em Lisboa

╳

Thrifty avaliações

Locais de aluguel

Thrifty

Locais de aluguel em Lisboa

Aeroporto De Portela

+351 210 413 314

Lisbon Downtown

+351 210 413 333

Todas as Thrifty avaliações

Thrifty avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

6,4

Prós: He staff members were competent and professional.

Contras: The original car supplied was smaller than expected for the category. I had to upgrade to fit people/luggage and the upgrade cost was almost as much as the original rental. However, the upgrade was minimally larger and definitely not worth double the cost. That situation was/is infuriating.

Avaliado em jun 2019

avaliação de
2,0

I got no car

Prós: Nothing

Contras: In Lisboa they did not found my booking!! The Assekuranze (Allianz) got their charges Already with my creditcard. I had to take another car for 100% more as the booking with KAYAK was . A bad Deal ! Now I Must get my Money back for the Assecurrance( more than 300€) .

Avaliado em nov 2015

avaliação de

6,4

Prós: He staff members were competent and professional.

Contras: The original car supplied was smaller than expected for the category. I had to upgrade to fit people/luggage and the upgrade cost was almost as much as the original rental. However, the upgrade was minimally larger and definitely not worth double the cost. That situation was/is infuriating.

Avaliado em jun 2019

avaliação de
2,0

I got no car

Prós: Nothing

Contras: In Lisboa they did not found my booking!! The Assekuranze (Allianz) got their charges Already with my creditcard. I had to take another car for 100% more as the booking with KAYAK was . A bad Deal ! Now I Must get my Money back for the Assecurrance( more than 300€) .

Avaliado em nov 2015

avaliação de

A partir de R$ 164/dia

8ª posição

Europcar

7,6 Bom (367 avaliações)

10 agências em Lisboa

╳

Europcar avaliações

Locais de aluguel

Europcar

Locais de aluguel em Lisboa

Aeroporto De Lisboa

+351 218 401 176

Alam.d.afonso Henriques

+351 218 470 028

Av.antonio Augusto Aguiar,24 C/d

+351 213 535 115

Av.antonio Augusto Aguiar,31-1

+351 213 870 398

Av.infante D.henrique

+351 218 875 472

Av.marechal Craveiro Lopes

+351 217 590 627

Av.marechal Gomes Da Costa,19

+351 219 407 788

Ed.gare Do Oriente,lg.g-206

+351 218 946 071

R.marques Sa Da Bandeira

+351 217 931 058

R.rodrigues Sampaio,142/150

+351 210 532 783

Todas as Europcar avaliações

Europcar avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

4,8

Prós: Centric place into the city to pick-up the car

Contras: Bad and very slow service to receive the car perhaps pushing customer to accept a more expensive option to accelerate the delivery process... mostly when you arrive to the Europcar office with the family and kids waiting more than one hour with an anticipated reservation/schedule already confirmed

Avaliado em jul 2019

avaliação de
8,0

Newest models

Prós: They gave us a Jeep Renegade 2017 still smelling new

Contras: The insurance services that "you have to hire" which is not really true

Avaliado em dez 2017

avaliação de
10,0

Prós: Convertible was fun and easy to operate.

Avaliado em mai 2017

avaliação de
4,4

Toy car with 64k kilometers and smelling of a chai

Prós: The car did have a usb port and several somewhat newer technological features.

Contras: Strong smell of smoke. Pretty beat up with the driver side mirror falling apart. Car ran like a toy and felt like it was barely holding the road at times. Not surprising as it had over 60k kms on it.

Avaliado em jan 2017

avaliação de
8,0

Reliable

Prós: I liked the ease and courtesy of the staff, and not having to pay extra for driving into Spain. The price was very good too.

Contras: The smell of smoke in the car, and the fact that the GPS (otherwise good) apparently did not account for traffic conditions.

Avaliado em jan 2017

avaliação de
6,4

Contras: Arrived 20 mins. before scheduled pick up and had to wait almost 2 hours to pick up the vehicle due to limited staff capacity at the desk

Avaliado em set 2016

avaliação de

10,0

Prós: Convertible was fun and easy to operate.

Avaliado em mai 2017

avaliação de

8,0

Newest models

Prós: They gave us a Jeep Renegade 2017 still smelling new

Contras: The insurance services that "you have to hire" which is not really true

Avaliado em dez 2017

avaliação de
8,0

Reliable

Prós: I liked the ease and courtesy of the staff, and not having to pay extra for driving into Spain. The price was very good too.

Contras: The smell of smoke in the car, and the fact that the GPS (otherwise good) apparently did not account for traffic conditions.

Avaliado em jan 2017

avaliação de

4,8

Prós: Centric place into the city to pick-up the car

Contras: Bad and very slow service to receive the car perhaps pushing customer to accept a more expensive option to accelerate the delivery process... mostly when you arrive to the Europcar office with the family and kids waiting more than one hour with an anticipated reservation/schedule already confirmed

Avaliado em jul 2019

avaliação de
4,4

Toy car with 64k kilometers and smelling of a chai

Prós: The car did have a usb port and several somewhat newer technological features.

Contras: Strong smell of smoke. Pretty beat up with the driver side mirror falling apart. Car ran like a toy and felt like it was barely holding the road at times. Not surprising as it had over 60k kms on it.

Avaliado em jan 2017

avaliação de
6,4

Contras: Arrived 20 mins. before scheduled pick up and had to wait almost 2 hours to pick up the vehicle due to limited staff capacity at the desk

Avaliado em set 2016

avaliação de

9ª posição

Ace

5,9 OK (386 avaliações)

1 agência em Lisboa

╳

Ace avaliações

Locais de aluguel

Ace

Locais de aluguel em Lisboa

Alameda das Comunidades

+351 211 451 595

Todas as Ace avaliações

Ace avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

3,6

Contras: FIrst of all, the actual rental company name is "Gold Car" and not ACE. We went around and around the airport looking for ACE only to find out the name was wrong. Once located, the staff was easily overwhelmed and not friendly.

Avaliado em set 2019

avaliação de
4,8

Prós: Easy and fast return

Contras: Charged more then the contract, hidden fees, scam

Avaliado em ago 2019

avaliação de
6,8

Prós: The car was wonderful. I received a higher quality car than what I expected. It was clean and predictable.

Contras: The pick up was one of the worst rental car pick up experiences that I have ever had - it was unclear, patience-testing, and lengthy. Finding the check in was challenging, the check in process was chaotic, and it took over an hour from the time that I arrived at rentals until we had our car.

Avaliado em jul 2019

avaliação de
2,4

Contras: It’s a scam. You’ll get a car from Goldcar not Ace. Ace doesn’t exist. Goldcar will charge you twice the amount then make up a fake scratch on your return and then charge you 300 euros to fix it.

Avaliado em mar 2019

avaliação de
2,0

There is no ace

Prós: Nothing

Contras: They don’t exsit

Avaliado em out 2018

avaliação de
2,0

Prós: Sintra.

Contras: 1500 euro deposit?! Really? Come on

Avaliado em jul 2018

avaliação de
2,0

Dreadful, stay away

Prós: Nothing.

Contras: Nightmare. Stay Away. Could not find a ticket counter in the airport Car was dirty on delivery Car had significant cosmetic damage Customer service was rude and not helpful On initial inspection they missed a 1in scratch on the front bumper among the more than 20 blemishes, then charged me 200 Euros for the scratch. I had photos of the scratch and will be appealing. Terrible time waste on pickup and return. What a nightmare.

Avaliado em jul 2018

avaliação de
4,8

Prós: Car

Contras: Being ripped off by them not accepting the online insurance I purchased from Kayak website

Avaliado em jul 2018

avaliação de
2,0

ACE Cancelled our reservation without any notification.

Contras: We called the local desk at the airport (they use a 3rd party, which clearly is a bad system) to let them know that we'd be a day late to get the car and they arranged to hold the reservation, but when we arrived, ACE had remotely cancelled it without an email or any kind of notification. Calling ACE customer service from the airport yielded an "oh well" response. So, we had to get a new rental directly from the other company. Thankfully THEY were able to help us.

Avaliado em jan 2018

avaliação de
2,0

Worse customer service ever.

Prós: Did not like one thing about them .

Contras: The woman behind the counter charged my card, than said she didn't. , mind you I called my credit card and had someone from customer service on the phone . The " manager" refused to talk to the cc company stating how that was not his " job" . I have email ACE four time have yet to get an email back. They over charged the card over 340 euros. And I don't even get a response from them. Instead of yapping to each other , they should pay attention to their job, and help the people that are at their counter,

Avaliado em out 2017

avaliação de
3,6

Avoid like the plague

Prós: the cleanliness of the car

Contras: I booked an economy car which was showing a large 5-door sedan. At the car rental place (GoldCar) they gave me a Fiat 500, which is a 3-door car, I think one of the smallest in existence. I had to pay for an upgrade. Then, they used obnoxious scare tactics to scare me into buying the overpriced insurance, which costed more than the car. On top of that, they charged paytoll fees, and some administrative fees. The car used petrol, which added considerably to the gas money. Customer service was unhelpful as expected, they kept transfering the guild from the car company to the reseller and back. All in all, it was a terrible experience, one which I'll never forget and never recommend to anyone.

Avaliado em jul 2017

avaliação de
4,4

Horrible value for what we got - false advertizing and hidden costs

Prós: The car itself was fine.

Contras: The ACE rental car is very hard to find because it is gold car so that took us about a half hour. More so - we were supposed to pay $58.65 and we ended up paying $186 which is a crazy jump in price. This was a very rude awakening and they blamed it on required "added insurance" and extra fees. I feel very ripped off and was very unsatisfied because of it. If I were you I would make sure people know they will be paying 3 times the price that they booked it at.

Avaliado em mai 2017

avaliação de

6,8

Prós: The car was wonderful. I received a higher quality car than what I expected. It was clean and predictable.

Contras: The pick up was one of the worst rental car pick up experiences that I have ever had - it was unclear, patience-testing, and lengthy. Finding the check in was challenging, the check in process was chaotic, and it took over an hour from the time that I arrived at rentals until we had our car.

Avaliado em jul 2019

avaliação de

3,6

Contras: FIrst of all, the actual rental company name is "Gold Car" and not ACE. We went around and around the airport looking for ACE only to find out the name was wrong. Once located, the staff was easily overwhelmed and not friendly.

Avaliado em set 2019

avaliação de
4,8

Prós: Easy and fast return

Contras: Charged more then the contract, hidden fees, scam

Avaliado em ago 2019

avaliação de
2,4

Contras: It’s a scam. You’ll get a car from Goldcar not Ace. Ace doesn’t exist. Goldcar will charge you twice the amount then make up a fake scratch on your return and then charge you 300 euros to fix it.

Avaliado em mar 2019

avaliação de
2,0

There is no ace

Prós: Nothing

Contras: They don’t exsit

Avaliado em out 2018

avaliação de
2,0

Prós: Sintra.

Contras: 1500 euro deposit?! Really? Come on

Avaliado em jul 2018

avaliação de
2,0

Dreadful, stay away

Prós: Nothing.

Contras: Nightmare. Stay Away. Could not find a ticket counter in the airport Car was dirty on delivery Car had significant cosmetic damage Customer service was rude and not helpful On initial inspection they missed a 1in scratch on the front bumper among the more than 20 blemishes, then charged me 200 Euros for the scratch. I had photos of the scratch and will be appealing. Terrible time waste on pickup and return. What a nightmare.

Avaliado em jul 2018

avaliação de
4,8

Prós: Car

Contras: Being ripped off by them not accepting the online insurance I purchased from Kayak website

Avaliado em jul 2018

avaliação de
2,0

ACE Cancelled our reservation without any notification.

Contras: We called the local desk at the airport (they use a 3rd party, which clearly is a bad system) to let them know that we'd be a day late to get the car and they arranged to hold the reservation, but when we arrived, ACE had remotely cancelled it without an email or any kind of notification. Calling ACE customer service from the airport yielded an "oh well" response. So, we had to get a new rental directly from the other company. Thankfully THEY were able to help us.

Avaliado em jan 2018

avaliação de
2,0

Worse customer service ever.

Prós: Did not like one thing about them .

Contras: The woman behind the counter charged my card, than said she didn't. , mind you I called my credit card and had someone from customer service on the phone . The " manager" refused to talk to the cc company stating how that was not his " job" . I have email ACE four time have yet to get an email back. They over charged the card over 340 euros. And I don't even get a response from them. Instead of yapping to each other , they should pay attention to their job, and help the people that are at their counter,

Avaliado em out 2017

avaliação de
3,6

Avoid like the plague

Prós: the cleanliness of the car

Contras: I booked an economy car which was showing a large 5-door sedan. At the car rental place (GoldCar) they gave me a Fiat 500, which is a 3-door car, I think one of the smallest in existence. I had to pay for an upgrade. Then, they used obnoxious scare tactics to scare me into buying the overpriced insurance, which costed more than the car. On top of that, they charged paytoll fees, and some administrative fees. The car used petrol, which added considerably to the gas money. Customer service was unhelpful as expected, they kept transfering the guild from the car company to the reseller and back. All in all, it was a terrible experience, one which I'll never forget and never recommend to anyone.

Avaliado em jul 2017

avaliação de
4,4

Horrible value for what we got - false advertizing and hidden costs

Prós: The car itself was fine.

Contras: The ACE rental car is very hard to find because it is gold car so that took us about a half hour. More so - we were supposed to pay $58.65 and we ended up paying $186 which is a crazy jump in price. This was a very rude awakening and they blamed it on required "added insurance" and extra fees. I feel very ripped off and was very unsatisfied because of it. If I were you I would make sure people know they will be paying 3 times the price that they booked it at.

Avaliado em mai 2017

avaliação de

A partir de R$ 22/dia

10ª posição

INTERRENT

6,4 Bom (94 avaliações)

1 agência em Lisboa

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INTERRENT avaliações

Locais de aluguel

INTERRENT

Locais de aluguel em Lisboa

Rua Salgado Zenha, Lote 1 / 2

+351 218 371 626

Todas as INTERRENT avaliações

INTERRENT avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

6,4

Renting a car during a summer road trip

Prós: Friendly staff, online rate, car options , unlimited mileage

Contras: I chose my car online and I know what I want , I don't want to have to go through upsell tactics at the counter. The policy also does not specify that it's mandatory to have a passport, but on arrival the counter insisted on passport, so I had to take a cab all the way to the hotel and get it. Drop off should be quick , but the checkin and checkout counters are operated by the same attendants so we had to wait a while for out turn to come.

Avaliado em jul 2017

avaliação de

6,4

Renting a car during a summer road trip

Prós: Friendly staff, online rate, car options , unlimited mileage

Contras: I chose my car online and I know what I want , I don't want to have to go through upsell tactics at the counter. The policy also does not specify that it's mandatory to have a passport, but on arrival the counter insisted on passport, so I had to take a cab all the way to the hotel and get it. Drop off should be quick , but the checkin and checkout counters are operated by the same attendants so we had to wait a while for out turn to come.

Avaliado em jul 2017

avaliação de

A partir de R$ 36/dia

11ª posição

DRIVEONHOLIDAYS

7,4 Bom (18 avaliações)

2 agências em Lisboa

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DRIVEONHOLIDAYS avaliações

Locais de aluguel

DRIVEONHOLIDAYS

Locais de aluguel em Lisboa

Aeroporto De Lisboa Portela

00351 96 224 74 02

Rua Fernando Namora

Todas as DRIVEONHOLIDAYS avaliações

DRIVEONHOLIDAYS avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Foi entregue um veículo com pneus carecas, com muitas avarias

Contras: Péssimo atendimento, péssimo veículo

Avaliado em set 2018

avaliação de
5,2

€

Prós: The Car we got was new and in a very good condition

Contras: We were very surprised because of the service. They were unpolite and wanted 200 € more than we originally booked! I will never hire a Car with driveonholidays again.

Avaliado em ago 2016

avaliação de

2,0

Foi entregue um veículo com pneus carecas, com muitas avarias

Contras: Péssimo atendimento, péssimo veículo

Avaliado em set 2018

avaliação de
5,2

€

Prós: The Car we got was new and in a very good condition

Contras: We were very surprised because of the service. They were unpolite and wanted 200 € more than we originally booked! I will never hire a Car with driveonholidays again.

Avaliado em ago 2016

avaliação de

A partir de R$ 36/dia

12ª posição

Rhodium

4,7 OK (3 avaliações)

1 agência em Lisboa

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Rhodium avaliações

Locais de aluguel

Rhodium

Locais de aluguel em Lisboa

Lisbon Airport

+351 218 413 768

Todas as Rhodium avaliações

Rhodium avaliações em Lisboa

Avaliações recentes

Todas as avaliações
Positivas
Neutras
Negativas

2,0

Prós: nothing

Contras: stay away from this car rental!

Avaliado em mai 2019

avaliação de

2,0

Prós: nothing

Contras: stay away from this car rental!

Avaliado em mai 2019

avaliação de

A partir de R$ 67/dia

keddy by Europcar

11 agências em Lisboa

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Locais de aluguel

keddy by Europcar

Locais de aluguel em Lisboa

Aeroporto De Lisboa Portela

351 21 8401176

Av. António Augusto de Aguiar 24

+351 213 535 115

Av.infante D.henrique

+351 218 875 472

Av.marechal Gomes Da Costa,19

+351 219 407 788

Ed.gare Do Oriente,lg.g-206

+351 218 946 071

Lt 1, Rue Salgado Zenha

Parque Empark - Av. Marechal Craveiro Lopes

+351 217 590 627

Parque Empark, Alameda D. Afonso Henriques

Pq.Empark, R.Marques Sa Da Bandeira

+351 217 931 058

R.julio Cesar Machado,9

+351 213 147 502

R.rodrigues Sampaio,142/150, Lisboa

+351 210 532 783

Sunnycars

10 agências em Lisboa

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Locais de aluguel

Sunnycars

Locais de aluguel em Lisboa

Aeroporto da Portela

Alameda das Com. Portuguesas

Av. Praia da Vitoria, nº12 C

Av. Álvares Cabral, 45 B

Gare do Oriente

Largo Machado Assis 1C

Praca Martim Moniz 2B

R. Castilho, 72 A/B/C

Return is at Largo Machado Assis; Roma Park

Rua Rodrigo de Fonseca No. 156

A partir de R$ 78/dia

SADORENT

4 agências em Lisboa

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Locais de aluguel

SADORENT

Locais de aluguel em Lisboa

Avenida Gomes Pereira, 82-B Lisboa

+351 217 155 422

Lisboa Airport

Rua Dr. Silva Teles, 5 Lisboa

+351 217 818 295

Rua Martires de Timor Edifício SADORENT

+351 217 818 290

A partir de R$ 71/dia

Sixt

4 agências em Lisboa

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Locais de aluguel

Sixt

Locais de aluguel em Lisboa

Alameda das Com. Portuguesas

+351 255 788 199

Av. Severiano Falcão Lote 2

+351 255 788 199

Av. da Liberdade, 185

+351 255 788 199

Rua Andrade Corvo 31

+351 255 788 199

Ausocar

3 agências em Lisboa